22 Riskiest Places for Catching Coronavirus

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As soon as lockdown lifted and states started reopening, the question on most people's minds was the same: What are the riskiest places when it comes to potential COVID-19 infection? Nonprofit journalism outlet CivicMeter conducted a survey of 27 epidemiologists, asking them to rate the risk of contracting COVID-19 at each venue in the United States on a scale of 1-10. Whether you prefer the hair salon, church, your local watering hole, or your local Target store, you might be surprised how your go-to locales rank—click through to find out. And to ensure your health and the health of others, don't miss these 21 Subtle Signs You've Already Had Coronavirus.

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My Favorite Pharmacy Stories

2016-02-19 02:18:54


No matter what job you hold in pharmacy, you’re likely to run into some funny situations.

Recently, I was reminiscing about my time as a pharmacy intern and student on PharmD rotations. Here are some of my favorite stories.

Price Check
As an intern at a retail pharmacy chain, I often spent time price matching prescription drugs at other stores.

One time, a customer brought in more than 10 prescriptions and asked me to price match every possible competitor for each drug. I think it took me about 90 minutes to make all the calls.

I was checking the customer out at the register when he suddenly flew into a rage. He angrily shouted, “This is 25 cents more than last time!”

I interrupted the man’s rant with, “Are you really going to hassle me over 25 cents?” I then reached into my pocket and handed the man a quarter.

We never saw him again.

Itchy Leg Aid
Another time as an intern, a man asked me to help him pick out some cream for an itchy insect bite.

We were in the OTC aisle looking at hydrocortisone cream when he rolled up his pant leg and revealed a red, swollen leg with red streaking in the vein from his ankle all the way up past where I could see. The patient obviously had an advanced case of cellulitis.

I told him, “There’s no OTC cream that can fix that,” and then I quickly walked him out of the pharmacy, pointed to an urgent care center across the street, and said, “If you want to keep that leg, you’ll go seek medical treatment right now.”

Thankfully, he took my advice.

Inappropriate Exam
As a Pharm D student, I spent a month working with an internal medicine physician. This physician believed that students should be actively involved, so I ended up participating in patient care rather than observing it.

One day, a patient came in with classic symptoms of benign prostatic hyperplasia. Without warning or asking me to leave the room, the physician had the patient drop his pants for a digital rectal examination.

After the test was completed, the physician asked if I would like to feel the enlarged prostate. I quickly declined, saying, “If you go to a pharmacy that does that, you're in the wrong pharmacy.” It was the only time I ever saw the physician laugh.

Jailhouse Script
Here’s a bonus story courtesy of my wife, who is also a pharmacist.

As an intern, my wife was working at a retail store when a man pulled up to the drive-thru window. He presented a script for Percocet and said, “I need this in a hurry because I’m on my way to jail.”

The pharmacist overheard him and said, “I don’t think they’re going to let you take those pills with you to jail!”

[florida80]

The Crackdown on Pharmacy Compounding

2016-02-12 08:37:45


If you’re a retail pharmacist or pharmacy technician, you’ve likely experienced issues with getting compounded prescription drug claims paid.

Although compounding has a long-standing tradition in clinical practice, insurers and pharmacy benefit managers (PBMs) have recently instituted policies to decrease claims for compounded medications, citing questions about their safety, efficacy, high costs, and lack of FDA approval. In fact, the PBM Express Scripts announced in June 2014 that 1000 ingredients used in compounding would no longer qualify for reimbursement beginning July 1, 2014.1

For the past few years, compounded medications have been among employers’ most expensive drug categories. According to Express Scripts, “compounded drugs” ranked as the third most expensive drug class in 2014 after “diabetes” and “high cholesterol.”1

Under a 2012 requirement of the Health Insurance Portability and Accountability Act (HIPAA), all components of compounded drugs must be specified and billed using average wholesale price at the ingredient level. Previously, compounded prescription claims were billed under the highest-priced ingredient.

Since this change, bulk manufacturers and compounding pharmacies have substantially raised average wholesale price prices for the components of many compounded drugs, creating “unsustainable cost increases,” according to Express Scripts.1

A recent retrospective claims analysis examined trends in the use of compounded medication between 2012 and 2013. Compound users represented 1.4% of eligible members in 2013.2

In 2012, the average cost was $308.49 for compounded prescriptions and $148.75 for non-compounded prescriptions. In 2013, the average cost of compounded prescriptions increased by 130.3%, to $710.36, while non-compounded prescriptions increased by 7.7%, to $160.20.2

Gabapentin, ketamine, cyclobenzaprine, baclofen, lidocaine, flurbiprofen, and fluticasone were consistently among the most expensive compound ingredients for patients aged 10 years or older in 2013. The most expensive ingredients for patients younger than 10 years in 2013 were used for influenza (oseltamivir), gastric acid suppression (omeprazole, lansoprazole) and skin conditions (zinc oxide, hydrocortisone).2

In addition to concerns about cost, there has been greater scrutiny of compounded drugs by citizens, regulators, and insurers ever since the 2013 tragedy of contaminated steroid injections from the New England Compounding Center. This event caused serious infections and other injuries in at least 751 patients and also resulted in at least 64 patient deaths.

[florida80]

An Unofficial Guide to Autism Supplements

2016-02-05 05:46:03


It’s highly likely that someone you know has autism.

According to the US Centers for Disease Control and Prevention, autism affects 1 in 68 children and is reported to occur in all racial, ethnic, and socioeconomic groups.1

Autism treatment consists of behavior and communication approaches, dietary approaches, medication, and complementary and alternative medicine. Risperidone is currently the only FDA-approved drug for the treatment of specific autism symptoms, which involve irritability in children aged between 5 and 16 years.

A casein-free, gluten-free, soy-free diet may be tried, and immunoglobulin G levels can be measured to determine whether limiting these foods may have a beneficial effect on the child.2 Currently, there is insufficient evidence to recommend this diet. If caregivers wish to try it, pharmacists should encourage them to do so in a safe and reliable manner.

Keeping a food and behavior journal is a helpful way to quantify the effect of dietary changes and supplements. On a personal note, I can tell you that a lot of these food substitutes are not very palatable and are also very expensive.

As a pharmacist, patients may ask you about supplements. This puts you in a difficult position because there is very little data to support the majority of autism supplements.

In addition, a product that works in 1 child may have either no effect or a detrimental effect in another child. Encourage caregivers to consult with a physician about the need for laboratory monitoring before initiating therapy with any supplement or special diet.

Potential autism supplements may include the following:

Vitamins
In a study by the Autism Treatment Network, investigators found that supplements and special diets for children with autism often result in excessive amounts of some nutrients, but deficiencies in others.3

Zinc
Zinc deficiency has been found in infants with autistic spectrum disorders. Some patients with autism may have immune dysfunction, and zinc is given to enhance immunity. However, the Autism Treatment Network’s supplements study found that many children may be receiving too much zinc.4

Fish Oil
Fish oil supplementation may be tried to decrease autism symptoms and encourage language development. While itis generally safe, a small Autism Treatment Network study found no benefits of omega-3 fatty acid supplement versus placebo.5

Probiotics
Probiotics have been found to ease autism-like behaviors in a mouse model.6

N-Acetylcysteine (NAC)
In small study, NAC has been shown to lessen irritability in children with autism, as well as reduce children’s repetitive behaviors.7

Remember that it’s perfectly appropriate to tell patients that you can’t make specific recommendations for autism supplements. While you may not feel confident in making specific recommendations, remember to show empathy towards patients with autism and their caregivers.

[florida80]

Marijuana Use Linked to Lower Metabolic Syndrome Risk

2016-01-25 10:13:03


Despite record-high support for legalizing marijuana in the United States (58%), health care professionals do not have adequate clinical information about its potential uses.

The United States is currently facing epidemic levels of obesity, type 2 diabetes, and cardiovascular disease. For the latter 2 conditions, metabolic syndrome is a significant risk factor. Some studies have reported an association between marijuana use and individual metabolic syndrome factors, while others have found no relationship.

A recent analysis of 8478 US patients aged 20 to 59 years evaluated the relationship between marijuana use and metabolic syndrome. Participant data was collected from in-home questionnaires, laboratory results, and physical examinations.

The primary outcome was metabolic syndrome, in addition to a cluster of 3 of the following risk factors: waist circumference, systolic/diastolic blood pressure, high-density lipoprotein (HDL) cholesterol, triglycerides, and fasting glucose.

Overall, 60% of participants reported using marijuana at some point in their lifetimes, while 20% reported using the substance within the past month. About 11% of adults reported current marijuana use.

Notable results regarding metabolic syndrome risk factors included the following:
• Waist circumference was significantly lower among males who reported current marijuana use (93.8 cm, P< 0.0001) compared with never users (100.7 cm).
• Current marijuana users had higher systolic blood pressure (119.4 mm Hg) than never users (117.7 mm Hg, P= 0.01).
• Past (47.0 mg/dL, P= 0.01) and current (51.1 mg/dL, P< 0.0001) marijuana users had significantly higher mean HDL cholesterol than never users (45.4 mg/dL).
• There was no difference in terms of triglycerides between marijuana users and never users.
• Mean fasting glucose levels were significantly lower among current marijuana users (97.3 mg/dL) than never users (99.6 mg/dL, P= 0.02).
About 14% of current and 17.5% of past marijuana users presented with metabolic syndrome, compared with 19.5% of never users (P= 0.0003 and P= 0.03, respectively). The study authors concluded that current and past marijuana use were both associated with a lower prevalence of metabolic syndrome

[florida80]

How to Get a PBM Job in 2016

2015-12-09 05:43:46


My first job as a pharmacist was working for Merck Medco in a mail-order pharmacy outside of Cincinnati, Ohio. We had more than 300 pharmacists (not counting pharmacy technicians and other staff) in the facility, and I got to meet a lot of different people.

There were 3 main groups of pharmacists working there at the time: recent grads, working mothers, and “retail burnouts”—pharmacist s who would rather leave the profession than return to retail pharmacy.

Are you looking to leave the traditional path of retail or hospital pharmacy as a New Year’s resolution?

I’ve previously discussed the types of pharmacy benefit manager (PBM) jobs that are generally available. However, I've left the biggest question unanswered until now: how can you actually get one of these positions?

A good place to start is to determine if there are any PBMs operating in your area. Going to the “PBM directory” on the Pharmacy Benefit Management Institute (PBMI) website would be a good way to check.

PBMI is an organization that provides research and education on the design and management of drug benefit programs. Their directory is a convenient list of PBMs operating in the United States. You can visit each individual company’s website to see if they have job openings near you.

If your most recent pharmacist position has been in retail pharmacy, I recommend looking for a position where your retail experience would be valued. In my opinion, retail experience would translate well into mail-order or medication therapy management (MTM) roles.

If you’re looking to transfer from hospital pharmacy, my advice would be to explore positions in PBM specialty pharmacy, where your sterile compounding experience should prove useful.

If you are a pharmacy student, I recommend pursuing an internship at a PBM. Also, consider a managed care experiential rotation through your school. I’ve seen multiple young people jump-start their careers through a PBM or managed care residency.

Remember, your first PBM job won’t necessarily be your ideal role. However, getting your foot in the door is a key step in your career path.

I’ve seen retail and hospital pharmacists apply for niche PBM clinical jobs and get passed over because their job experience wasn’t relevant to the position. Determine which job is a good fit for your skills, and customize your resume accordingly.

If you’re looking for additional information, but not ready to make the jump to a PBM role yet, consider becoming a member of the Academy of Managed Care Pharmacy (AMCP). It is a national professional association for pharmacists who work (or are interested) in managed care pharmacy. They also offers student members

[florida80]

How to Counsel Friends and Family

2015-12-04 01:46:56


Pharmacists are trained to counsel patients and provide them with understandable drug information. If you are like me, however, then you find it extremely frustrating to counsel your friends and relatives.

When discussing drug therapy with someone who changed your diapers when you were a baby, what should you do? Proceed with caution and be tactful.

You may know people who make every excuse imaginable to avoid taking their medication. It doesn’t matter if there is a strong, clinical need for the medication; they are dead set against taking it.

Recently, I’ve been facing this situation with a relative. This person was recently diagnosed with hypercholesterolemia and prescribed a statin.

In speaking with this relative, I learned that he still hadn’t filled his statin a week after it was prescribed. The first thing he did after receiving the prescription was to search the Internet for reasons not to take a statin.

As we debated this, I quickly realized that chiding or lecturing him would not be effective. In fact, discussing the medication at all wasn’t effective, as he was too resistant to taking it.

The successful approach was focusing on the consequences of leaving the hypercholesterolemia untreated. It is easy for patients to see a potential laundry list of side effects for each medication without considering the benefits. In this case, the prescriber didn’t clearly explain how taking a statin would be a key step in avoiding a myocardial infarction (MI) or stroke.

I reminded my relative of other people he knew who had experienced strokes or MI, as well as the difficulties these people have encountered.

Counseling friends and relatives always has the potential to be difficult. The next time you encounter this situation, take the clinical high ground. Appeal to them as a caring health care provider, and focus on the outcomes.

[florida80]

Questions and Answers About Vitamin D


The value of vitamin D supplementation is regularly debated.

Whenever I see my primary care physician, he asks me whether I’m taking a vitamin D supplement and insists on checking my serum vitamin D level. I think it’s time to take a look at some common questions and answers about vitamin D.

What does the evidence say about vitamin D’s health benefits?
There is ample evidence that vitamin D promotes bone health.

Along with calcium, vitamin D helps to protect older adults from bone loss. Vitamin D supplementation also appears to prevent falls in the frail elderly who are at risk for vitamin D deficiency.

Beyond bone health and possibly fall prevention, no other benefits for vitamin D supplementation have been proven.

Research comprised of mostly observational studies over the last 15 years suggests that adequate vitamin D levels might provide other benefits such as reduced risk for cardiovascular disease, cancer, diabetes, autoimmune diseases, and infectious respiratory diseases. Several large trials are underway to investigate the effects of vitamin D supplementation on outcomes such as cancer and cardiovascular disease.

Many health care providers promote vitamin D supplementation even in the absence of proven benefits. However, pharmacists must ensure that their recommendations are supported by strong clinical evidence.

Remember when vitamin E was deemed the magic elixir that was going to cure Alzheimer’s disease? Beta-carotene and selenium were also hyped in the past, but clinical trials demonstrated not only a lack of benefit, but also potential harm.

Can vitamin D supplementation treat depression or improve mood?
Virtually no evidence links vitamin D status to depression or related conditions.

Should health care providers regularly screen for vitamin D deficiency?
Most organizations do not recommend universal screening for vitamin D.

The US Preventive Services Task Force concluded that it could not determine the benefits or potential harms from vitamin D screening and early interventions. Furthermore, groups such as the Endocrine Society, the American Geriatrics Society, the American Academy of Pediatrics, and the American College of Obstetricians and Gynecologists have concluded that routine screening is not necessary.

In short, routine testing is a waste of health care resources.

Why do so many lab reports indicate a vitamin D deficiency?
There is no agreed-upon serum vitamin D level linked to health benefits. Therefore, laboratories often establish cut points based on their interpretation of the current literature.

An apparent increase in the prevalence of vitamin D deficiency is explained by the use of high cut points.

Are there concerns about vitamin D over-supplementation?
There is a common misconception that vitamin D supplementation is safe at any reasonable level, or that if some is good, then more may be better.

Vitamin D intake and serum 25-hydroxyvitamin D levels must be very high—perhaps 200 ng/mL to 400 ng/mL—to cause the classic toxicity of marked hypercalcemia and kidney and liver damage. There is also little concern about vitamin D supplementation at doses between 400 IU and 1000 IU per day.
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However, concerns have been raised about supplementation in the range of 10,000 IU to 50,000 IU per day, which may be excessive.

[florida80]

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Do We Pay Too Much for Cancer Drugs ?


Two recent journal articles highlight the exorbitant prices for cancer drugs in the United States. While I’m far from being an expert in oncology, I strongly feel that anticancer treatments should be affordable and insurers should give patients access to the best medication for their condition.

One study from the National Bureau of Economic Research evaluated pricing trends for 58 anticancer drugs approved by the FDA between 1995 and 2013. It also evaluated information on the incremental survival benefits of these drugs.

The study found that anticancer drugs’ average benefit- and inflation-adjusted launch prices increased by 10% annually from 1995 to 2013. This represents an average increase of $8500 per year.

Of note, newer anticancer drugs were not associated with greater survival benefits compared with older drugs.

Another analysis by University of Liverpool pharmacologist Andrew Hill found that Americans pay up to 600 times what the medications cost to manufacture. The United States also pays more than double the price charged in Europe for tyrosine kinase inhibitors (TKIs).

While Gleevec costs only $159 a year to produce, US insurers pay $106,000 for a year’s worth of treatment. Similarly, Tarceva costs $236 to produce against a US price of $79,000, and Tykerb costs $4000 to produce against a price of $74,000.

In all of these cases, the US cost was far above the prices charged in certain western European countries.

“Why should the U.S. bear this huge burden cost?” Hill asked. “It is not as if the GDP of the United States is so much higher than that of European countries, but they just seem to pay these big premiums.”

A lesser-known reason why the United States pays more for these anticancer medications is reimbursement from federal discount programs. Certain hospitals and outpatient clinics are eligible to receive deep discounts from drug manufacturers through the 340B Drug Pricing Program.

From 2001 to 2011, the number of providers eligible for this program nearly doubled, which means non-eligible providers may be paying more to make up the cost.

The American Society of Clinical Oncology (ASCO) encourages its members to consider costs when they choose drugs, but these efforts are mostly focused on costs to patients, rather than the system.

Oncologists are in a strong position to influence the market share of anticancer drugs. Although they do not have direct incentives to avoid costly drugs, oncologists may balk at prescribing drugs with prices they perceive as exploitative.

In my mind, pricing for life-sustaining medications comes back to the argument of whether health care is a right or a privilege. If health care is truly a right, then we need to ensure that drug pricing is based on the benefits a therapy provides over other existing ones.

[florida80]

5 Ways to Keep Your Drug Knowledge Current

2015-09-17 02:59:05


When I listen to music from 20 years ago, I frequently ask myself whether the song still holds up today.

Some older songs would probably be hits if they were released now, but others seem outdated. For example, I still like to listen to Nirvana, but I cringe when I hear Stone Temple Pilots.

Likewise, it’s important for pharmacists’ drug knowledge to stay current.

One of the most frequent questions new pharmacists ask is how to keep up with new drug approvals and treatment guidelines.

Here are some ways to stay current in the ever-changing drug landscape.

1. Learn on the job.
You’re already working, so why not use this time to learn? If you have downtime, read about new drugs that you aren’t familiar with.

Does your employer provide a newsletter for new drug approvals? Do you have paid access to continuing education (CE) resources? If so, take advantage of these resources.

2. Find interesting CE.
A lot of pharmacists look around for free CE, complete it, and then never give it another thought.

Why not search out quality CE that covers topics you want to learn more about? If you’re looking for a change of pace, perhaps you could attend a live CE event or a state board meeting.

3. Find a part-time job in another aspect of pharmacy.
Consider seeking out an opportunity that broadens your drug knowledge.

If you work full-time in a hospital, then you will learn all about formulary drugs, but you may not absorb much information about non-formulary drugs. Working an occasional shift at a retail pharmacy could provide you with these learning opportunities.

4. Speak with other pharmacists.
If you have friends that are pharmacists in other areas of the industry, ask them about what they do and what drugs they frequently dispense.

If you don’t have a lot of friends in pharmacy, or you don’t get much time to speak with them, consider joining a local pharmacists association and meeting some people who work in different environments.

5. Consider a board certification.
Obtaining a board certification provides the opportunity for growth and development. Seek out the certification that seems interesting to you, not necessarily the one that benefits your current role the most. You may even be able to use a certification to change your career path.

[florida80]

Preventing Exercise-Associated Hyponatremia

2015-09-02 03:14:16


I was recently listening to a national sports talk radio program and heard Arthur J. Siegel, MD, discussing exercise-associated hyponatremia (EAH), a potentially deadly hyponatremia that occurs during or up to 24 hours after physical activity due to sustained, excessive fluid intake.

As easily accessible health care providers, pharmacists have an opportunity to provide patient education regarding proper hydration before exercise.

I contacted Dr. Siegel and he graciously agreed to answer the following important questions about EAH.

Q: What is the mechanism of EAH and why it is potentially deadly?
A: When the intake of hypotonic fluids (water or sports drinks) during exercise exceeds losses, acute brain swelling may occur with headache, nausea, confusion, and disorientation.

Runners may continue to drink avidly, thinking that these are symptoms of dehydration, but this causes progression to seizures and coma. Brain injury and death may result from acute cerebral edema unless reversed by emergent treatment with hypertonic (3%) saline.

Q: What are the risk factors of EAH?
A: The main risk factor is avid intake of hypotonic fluids driven by a fear of dehydration.

Q: Which patient population is at highest risk of EAH?
A: Athletes, especially young women, who exercise for more than 3 or 4 hours at low intensity but drink like they are running at the front of the pack.

Q: Nonsteroidal anti-inflammatory drugs (NSAIDs) have been implicated as a risk factor for EAH development. Should patients avoid NSAIDs before extended, vigorous exercise?
A: More than 40% of marathoners report using NSAIDs. The risk for kidney injury is small, but acetaminophen is safer.

Q: The general public frequently sees advertisements for sports drinks and water with electrolytes, and as a result, they are generally more concerned about dehydration than overhydration. What should pharmacists tell their patients who are preparing for an endurance competition or training?
A: Overhydration is more dangerous than dehydration, so drink to thirst! Trust your body to tell you how much to consume.

Test your EAH knowledge with this true or false quiz:


1. EAH occurs in >10% of asymptomatic marathon runners [Boston, London].
2. EAH is overhydration due to net fluid retention during exercise.
3. EAH may be due in part to dysregulation of the stress hormone AVP.
4. EAH is more dangerous than dehydration.
5. Sports drinks do not prevent EAH if fluid intake exceeds net losses [fluid in>fluid out].
6. Salt supplements before and during exercise do not prevent EAH if fluid balance is positive.
7. Stop intake of hypotonic fluids including sports drinks if feeling confused or disoriented.
8. Rehydrate slowly after races until urination resumes.
9. Seizures or coma require emergent IV hypertonic (3%) saline to reverse cerebral edema.
10. EAH could never happen to me!

Dr. Siegel is the director of the Internal Medicine and Primary Care Clinic at McLean Hospital and MGH Internal Medicine Associates in Belmont, Massachusetts. He is an associate professor of medicine at Harvard Medical School and a fellow of the American College of Physicians. As a former marathoner, his research on runners in Boston has contributed to the prevention and emergent treatment of rare yet life-threatening complications, including cerebral edema from water intoxication in young females and cardiac arrest in middle-aged males. He advocates for use of pre-race aspirin to prevent cardiac events in susceptible runners.

Quiz Answers
1-9: True
10: False

References:
1. Hew-Butler T, Rosner, MH, Fowkes-Godek, S, et al. Statement of the Third International Exercise-Associated Hyponatremia Consensus Development Conference, Carlsbad, California, 2015. Clin J Sport Med. 2015;25:303–320.
2. Rosner, MH. Preventing Deaths Due to Exercise-Associated Hyponatremia: The 2015 Consensus Guidelines. Clin J Sport Med. 2015;25:301–302.
3. Siegel AJ. Fatal Water Intoxication and Cardiac Arrest in Runners During Marathons: Prevention and Treatment Based on Validated Clinical Paradigms. Am J Med. 2015;21: S0002-9343(15)00353-8. DOI: http://dx.doi.org/10.1016/j.amjmed.2015.03.031
4. Ayus JC, Varon J, Arieff AI. Hyponatremia, cerebral edema, and noncardiogenic pulmonary edema in marathon runners. Ann Intern Med. 2000; 132:711–714.
5. Davis DP, Videen JS, Marino A, et al. Exercise-associated hyponatremia in marathon runners: a two-year experience. J Emerg Med. 2001;21:47–57.
6. Wharam PC, Speedy DB, Noakes TD, et al. NSAID use increases the risk of developing hyponatremia during an Ironman triathlon. Med Sci Sports Exerc. 2006;38:618–622.

[florida80]

What Do PBM Pharmacists Do?




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The majority of pharmacists practice in either a retail pharmacy or a hospital setting, according to the US Bureau of Labor Statistics. Since pharmacy benefit manager (PBM) jobs are relatively rare, most pharmacists don’t know what it’s like to work for one.

In a 2013 American Pharmacists Association survey, pharmacists employed by PBMs found the following job aspects most appealing: client interaction, constantly changing issues and challenges, flexible schedule, researching and evaluating clinical studies and peer-reviewed literature, and the opportunity to change pharmacy to a provider profession.

These same PBM pharmacists found the following job aspects least appealing: sitting at a desk for 8 to 10 hours a day and day-to-day functions such as answering emails, statistics, and paper work. Another frequent concern that these pharmacists had was a lack of direct patient contact.

Mail order
In my experience, this is the best-known aspect of PBM jobs. Many employers require their employees to use mandatory 90-day mail-order services for their chronic medications. Mail-order pharmacies account for about 19% of the total outpatient prescriptions filled in the United States.

Mail-order pharmacists typically work in large centers and translate scanned pictures of prescriptions into the ordering system. These prescriptions are then filled by automated dispensing systems. Mail-order pharmacists perform drug utilization review (DUR) and call prescribers to clarify prescriptions.

In my opinion, one of the hardest things about filling mail-order prescriptions is the lack of context. You are filling a prescription that was written by a prescriber you don’t know for a patient you’ve never met.

Call center
Pharmacists working in a call center perform a variety of functions such as calling prescribers, medication therapy management (MTM), disease management programs, and patient consultation. Call centers also handle and process prior authorization requests.

Office setting
A number of PBM pharmacist positions are performed in an office setting. Here is a brief list of possible roles:
• Formulary management
• DUR (prospective, concurrent, retrospective)
• Drug information
• Fraud and abuse programs
• Utilization management (prior authorization, step therapy, limits, post-limits)
• Quality assurance
Client support/account management
These pharmacists work directly with clients to discuss client plan benefit design (formulary, utilization management, etc). They allow their clients to customize clinical and reporting requirements to meet their individual population needs and assess the appropriateness of new medications.

This role may require frequent travel in order to meet with clients and attend business meetings.

[florida80]

4 Types of Managers and How to Succeed with Each
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Unless you are self-employed, you almost certainly have a manager. Each manager has his or her own thoughts, philosophies, and styles.

The way I personally categorize managers is by their attitude (positive or negative) and how competent they are in their decision making. Assessing these characteristics can give you an idea on how to best work with your boss while providing optimal patient care.

Attitude
Determining a person's attitude is usually easy. Is the person upbeat, optimistic, or inspiring? Is the person negative and downtrodden? Are your spirits brightened when they enter the room or when they leave the room?

One interesting thing about attitude is that people can control it. Some people tend to be more positive or negative, but anyone can choose to have a positive attitude at work. The problem is that most people with negative attitudes don’t try to improve them.

Competency
Competency is notoriously difficult to assess. If it was easy to assess, then no one would ever hire an employee with substandard job performance.

It can be hard to determine whether your manager is competent, but consider the quality of their decisions. Are they generally successful? Is their direction clear? Do their decisions lead to problems and confusion? Low competency can occur from a variety of factors, including inadequate training, boredom, or not using one’s strengths.

In my opinion, there are 4 possible management styles. Let’s consider how to succeed under each type:

Table definitions:
+C= high competency
-C= low competency
+A= positive attitude
-A= negative attitude

Low competency, negative attitude
This is the worst-case scenario. This manager has a negative attitude and makes poor decisions. Your best option is to keep a low profile, be professional, and update your resume in case you need to pursue other career options. These managers are unlikely to be successful. In the table, I’ve highlighted this field as red (hide).

Low competency, positive attitude
This type of manager is pleasant but doesn’t make sound business decisions. One strategy is to offer to take on more responsibility in your role. If you can get this manager to delegate day-to-day decisions to you, then you’ll lighten their load and prevent future problems for yourself. In the table, I’ve highlighted this field as yellow (survive).

High competency, negative attitude
This manager is highly effective; however, he or she can be difficult to work under. This type of manager will generally not like to delegate. It is a good idea to frequently ask this manager for direction and implement their ideas without any pushback on your part. In the table, I’ve highlighted this field as yellow (survive).

High competency, positive attitude
This is the ideal manager. This manager makes sound decisions, is supportive, and inspires you in your career. In the table, I’ve highlighted this field as green (thrive).

This article is clearly about managers, but how would you rank yourself? Is your attitude positive or negative? If it’s negative, consider how a cheerful attitude will enhance your work and improve relationships.

Are you highly competent, focusing on providing quality patient care? If not, determine whether you need additional job training or even a career change. Consider assessing your strengths to determine how you can be the most effective.

[florida80]

Are You Spending Too Much on Health Care?

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Do you carefully examine the explanation of benefits (EOB) forms that you receive from your health insurer?

I recently checked an EOB and found out that getting an allergy shot at a local allergist’s office costs $35, but getting the same injection at a family doctor only costs $23. This led me to wonder how I could check health care costs before receiving services.

According to an April 2015 Kaiser Health Tracking Poll, 55% of respondents believe that the US government needs to take action to make health care pricing information more available to patients. Overall, 31% of poll respondents have seen information comparing physicians, hospitals, and health insurance plans in the past 12 months. However, fewer than 20% have seen information comparing prices or quality across plans and providers.

In addition, nearly two-thirds (64%) of respondents said it is difficult to find out how much medical treatments and procedures provided by different doctors or hospitals would cost. Three-quarters (76%) of the uninsured noted it is difficult to find this information.

In light of soaring health care costs, consumers need to be aware of what they are being charged. Those with health insurance are finding that they are now responsible for more of their health care costs than ever before. For example, more than half of employed Americans pay a percentage of the price of outpatient surgery and hospital admissions, rather than just flat co-payments.

Consumers cannot rely on their health plan’s contracts to always deliver the lowest price, because insurers may pay very different amounts to different care providers. Those who have a high deductible health plan (HDHP) may be particularly focused on health care prices, as the plan does not make any payments until the patient’s deductible has been met.

If you have health insurance from a national insurer such as WellPoint, UnitedHealth Group, Humana, Aetna, or Cigna, check to see whether it offers a pricing tool. If your insurer doesn’t offer one, or if you want additional information, here are some websites that compare health care prices:
• http://www.healthcarebluebo ok.com
• http://www.guroo.com/
• http://www.changehealthcare .com
• http://www.newchoicehealth. com

[florida80]

A Rally Cry for Pharmacist Counseling




Have you heard the Jerry Seinfeld joke where he describes a pharmacist’s "whole job" as taking pills from a big bottle and putting them in a little bottle? That’s how some folks have traditionally viewed the pharmacy profession.

Luckily, the image of pharmacy has come a long way since that joke was first made. The Oregon law recognizing pharmacists as health care providers is a huge step in the right direction. The state now joins California and Washington in recognizing pharmacist provider status.

For pharmacists practicing in other states, there is still much to accomplish. As medication use experts, pharmacists are the backbone of the entire health care system. The time is right to change the public’s opinion.

You may be asking yourself, "What can I do?" Well, a small change you can make today is to refocus on patient counseling.

In my limited experience at retail pharmacies, I rarely see patients being counseled. Most patients are all too eager to sign their counseling right away and leave the pharmacy as soon as possible. However, many of these patients are not taking their medications as prescribed. In fact, half of patients new to therapy stop refilling their prescription within a year and 15% to 30% new prescriptions are never filled at all.

I understand that pharmacies make money by dispensing medications. Still, I wonder how many great counseling opportunities slip by because patients aren’t valuing pharmacists' vast knowledge. Our hard work in pharmacy school puts us in the perfect position to counsel patients, increase adherence, and optimize drug treatment.

I hope more states take the next steps so that all pharmacists have provider status. I don't know how to convince politicians to enact pharmacy provider status legislation, but I do know that we can engage our patients. We can start changing minds through counseling.

[florida80]

Advice for Recent Pharmacy School Graduates


https://i.imgur.com/6Xoc26F.gif

The peak of summer is finally here. As I enjoy the warm weather, my thoughts go out to the 2015 pharmacy school graduates.

These eager young pharmacists are securing employment and taking the North American Pharmacist Licensure Examination (NAPLEX) and the Multistate Pharmacy Jurisprudence Exam (MPJE).

Here is some advice I have for these recent graduates:

Don’t overlook the MPJE exam.

While studying for the NAPLEX is recommended, you’ve spent many years in school focusing on the material it covers, such as pharmacotherapy and drug information. Pharmacy law, however, is generally covered in just a few short lectures within the pharmacy curriculum.

Careful study of your state's pharmacy laws is a critical step toward becoming a licensed pharmacist. I’ve taken the MPJE for 4 different states and have passed only because I made it a priority to ace the exam.

Consider getting licensed in multiple states through the NAPLEX Score Transfer.

When you originally take the NAPLEX, you have the opportunity to use the Score Transfer program to pursue a license in another state.

Doing so allows you to become conveniently licensed in several states, each of which acts as your “original state.” In other words, you can drop a state license at any time if you never want to practice there again.

If you don’t do Score Transfer and you want to obtain additional licensure, then you have to go through Reciprocity, which requires you to maintain your original state license throughout your career. For example, if you became licensed in Ohio, “score transferred” to North Carolina, and passed their MPJE, then you could drop your Ohio license at any time. With Reciprocity, you are stuck paying for your original Ohio license even if you know you will never move back to Ohio.

Life has a funny way of taking you places that you can’t imagine. Be prepared and flexible by becoming licensed in 2 or more states.

Remember that you are not rich yet!

Because pharmacists walk into a quality salary on day 1 of their career, it may be tempting to splurge on some big-ticket items to reward yourself for getting through pharmacy school and becoming licensed. However, chances are that you have a great deal of debt.

You may also be living on your own now, which requires paying rent, buying furniture, and paying bills. You may even need a new car.

I recommend spending your new earnings cautiously because it’s hard to amass wealth when you have to pay off student loans and tackle all of those other expenses.

Keep in mind that your first job may not work out.

A lot of new pharmacists start their career and expect to work for their employer for many years. Many young pharmacists also expect to start climbing the career ladder right away.

The simple truth is you may find that your first job isn’t what you wanted. It’s certainly possible that you may love your first job, but don’t fret if things go awry. There will always be other opportunities. Be professional in your current role until you can determine how best to proceed.

Follow your career aspirations now.

There is a pharmacy job shortage in many parts of the country. While there is little you can do about it, there are steps you can take to be successful.

Take your career seriously and go above and beyond what your employer asks of you. Analyze the job market and decide where your true passions lie and how you can obtain your dream job. Consider obtaining a Board of Pharmacy Specialties certification or a Master of Business Administration degree to separate yourself from other candidates.

Good luck!

[florida80]

Do the Benefits of PPIs Outweigh Risks?



Proton pump inhibitors (PPIs) have been among the most prescribed medications for decades, and they have also been available OTC since 2003

.https://i.imgur.com/IYDLlhe.gif

Although PPIs are widely used, they are not without risks. According to the American College of Gastroenterology's guidelines for gastroesophageal reflux disease (GERD), potential risks associated with PPIs include: • Osteoporosis due to reduction in gastric acid and decreased release of ionized calcium from calcium salts and protein-bound calcium.
• Clostridium difficile infection due to increased gastric pH levels and growth of gut microflora.
• Community-acquired pneumonia with short-term usage.
In 2009, the FDA issued warnings about the potential for adverse cardiovascular events among clopidogrel users taking PPIs.
One year later, it warned about the potential for wrist, hip, and spine fractures among PPI users.

In June 2015, PLOS One published the results of a large data-mining study that linked PPIs to an elevated risk of heart attack. These results have led many patients to consider discontinuing PPI therapy.

In the eyes of many health care professionals, PPIs are overprescribed. While not every patient who receives a PPI is using it for the correct indication, the American Gastroenterological Association (AGA) stated that this study shouldn’t spur changes in practice.

The AGA recommends reminding patients that all treatments have risks and benefits and that PPIs should be used at the lowest effective dose. The study showed a modest absolute increased risk in that only 1 of 4000 patients treated with PPIs would have a heart attack.

In 2011, noted gastroenterologist Colin W. Howden, MD, AGAF, discussed the risks of long-term PPI therapy on the AGA website. Dr. Howden acknowledged that he discontinued PPI therapy far more often than he initiated it because many of his patients were started on a PPI inappropriately.

Nevertheless, he felt “strongly that the benefits of PPI therapy for appropriate clinical indications greatly outweigh any risks for most patients.” Based on the AGA's heart attack risk statement, patients should continue therapy until they receive individual advice from their prescriber.

[florida80]

What to Know About Entresto
https://i.imgur.com/DGqXslc.gif


Novartis's new heart failure drug, sacubitril and valsartan (Entresto), was recently approved by the FDA.

Entresto is indicated to reduce the risk of cardiovascular death and hospitalization for heart failure (HF) in patients with chronic HF (NYHA Class II-IV) and reduced ejection fraction (EF). With this broad indication, the drug will have a patient population of about 2.2 million Americans. Novartis will also be conducting a trial to determine whether Entresto is effective in those with preserved EF, which accounts for about half of HF cases.

Traditional pharmacologic options for HF include angiotensin-converting enzyme (ACE) inhibitors, angiotensin II receptor blockers (ARBs), diuretics, and beta-blockers. Despite this variety of treatment options, about half of patients who develop HF die within 5 years of diagnosis.

HF costs the United States an estimated $32 billion each year, and roughly 80% of that cost is related to hospitalization.

The anticipation for Entresto was based on the PARADIGM-HF study, which compared the drug with the ACE inhibitor, enalapril, in roughly 8,500 HF patients with reduced EF. The primary outcome was a composite of death from cardiovascular causes or a first hospitalization for HF, and the trial was stopped early because of the overwhelming benefit seen with Entresto.

The results showed that death or hospitalization for HF occurred in only 21.8% of patients in the Entresto group compared with 26.5% in the enalapril group. The Entresto group had higher proportions of patients with hypotension and nonserious angioedema, but lower proportions of renal impairment, hyperkalemia, and cough than the enalapril group. The most common side effects among patients treated with Entresto were low blood pressure, high blood potassium levels, and renal impairment.

Entresto will cost about $12.50 a day, or about $4500 for a year for 2 tablets taken daily, according to Novartis. The manufacturer is considering a risk-sharing model with some health plans, meaning it could charge more if the drug keeps patients out of the hospital and charge less if it doesn’t. This idea is still in the early stages.

[florida80]

What Worries Me About Generics



Like most pharmacists, I have a very high opinion of generic medications.

As medication experts, pharmacists understand that the FDA requires generics to have the same active ingredients, strength, dosage form, and route of administration as their corresponding brand-name product. Generics comprise more than 80% of all prescriptions filled in the United States, and they save consumers an estimated $8 billion to $10 billion a year at retail pharmacies alone.

The FDA allows variance in the bioavailability between generic medications and brand-name products. Its rules ensure that a generic’s maximum concentration and area under the curve (AUC) does not fall more than 20% below or 25% above that of the brand name.

These limits may seem exceedingly broad to many health care professionals. Still, the FDA has conducted more than 2000 studies on bioequivalence and determined that the average difference in AUC between the generic and the brand name was only 3.5%.

There are a number of reasons patients may be concerned about taking a generic medication. One reason is that generics may have different inactive ingredients than brand-name products, while another reason is that they may have a different appearance.

Patients become familiar with the shape and color of their current medication. Switching to a generic with a different appearance may cause patients to believe they have received the wrong medication. This may burden the pharmacy staff with unnecessary phone calls and complaints. Patients may also mistakenly take a double dose of a medication because they didn't know that their generic and brand-name medications are the same drug.

While these issues are important, they do not give me pause in recommending a generic medication. What really concerns me isa patient receiving a refill from a different generic manufacturer. This is critical when dispensing a narrow therapeutic index (NTI) drug, such as carbamazepine, digoxin, levothyroxine, phenytoin, or warfarin.

A generic may be 20% below or 25% above that of the brand, but what would happen if we switch from a generic that is 20% below the brand to one that is 25% above it? That’s a potentially deadly swing in drug concentration, resulting in either a subtherapeutic dose or a supratherapeutic dose.

A close friend of mine was recently discharged from the hospital on warfarin 5 mg daily. His INR was stable at 2.5 when he left the hospital. During his 6 months of therapy, he received a different generic product every single time he refilled his warfarin at his local pharmacy.

Despite his physician’s best efforts, his INR swung wildly between 1.8 (subtherapeutic) and 3.6 (supratherapeutic). He was taking no prescription, OTC, or herbal medications that interacted with warfarin. He even refrained from eating foods high in vitamin K.
https://i.imgur.com/nyfJCWn.gif
Luckily, my friend is no longer taking warfarin, but I cannot shake the feeling that constantly switching between different warfarin generics contributed to his problem. This leaves me wondering why the FDA allows such broad variations in bioavailability between generic medications and brand-name products, and why a local pharmacy would stock a different generic every month.

[florida80]

We Need No Further Evidence Regarding Her Sanity

Bizarre, Jerk, New York, Pharmacy, USA | Healthy | July 31, 2020


I work in a pharmacy and I get a call from an older customer.

Me: “[Pharmacy], how can I help you?”

Customer: “You gave me the wrong pills!”

Me: “I’m sorry to hear that, ma’am; did the bag have your name on it?”

Customer: “It’s my name, but the wrong pills are in the bottle!”

Me: “It’s possible we refilled one of your other prescriptions on fi—”

Customer: “No! The wrong pills are in the bottle!”

Me: “All right, can I have the number on the bottle?”

Customer: “Oh, no, you don’t! I’m not giving that to you.”

Me: “All right, can I have your name, please?”

Customer: “No! I’m on to your tricks!”

Me: “Ma’am, I need to look up your file so I can figure out what the problem is.”

Customer: “No, you don’t! I know your sly ways. You’re just going to change my file so you can cover up your mistake!”

Me: “Ma’am, I don’t have that ability. I’d like to help give you the proper medication. Can you please tell me your name?”

Customer: “No! You’re going to change the names of the medications on my chart to hide your screwup!”

Me: “Well, ma’am, can you come back to the store so I can verify the wrong pills were given?”

Customer: “No! I’m holding onto this bottle! It’s evidence!”

Me: “Ma’am, I can’t change any ‘evidence,’ since you have a printed label on the bottle. Can you tell me the name of the medication?”

Customer: “No! Do you think I’m stupid? I’m not telling you anything!”

Me: *Sigh* “Okay, ma’am, if you won’t let me see your file or the pills, and you won’t bring it back, then what would you like me to do?”

Customer: “I want you to know that you’re a horrible pharmacy. And you are a terrible person!”

Me: “Excuse me? I’m trying to help—”

Customer: “No, you are an awful person! You don’t deserve to be in business, trying to poison me with the wrong pills!”

Me: “Well, can you describe them to me? Are they white? Oval?”

Customer: “I’m not telling! You are a bad person!”

Me: “Ma’am, I would really like to help you, if you could give me some informati—”

Customer: “No, you don’t! Shame on you for trying to kill me and then hiding the evidence!”

She hung up.

[florida80]

A Pathological Need To Be Cautious

Australia, Current Events, Health & Body, Medical Office, New South Wales | Healthy | July 30, 2020


I finally have an in-person appointment with a psychologist after having several phone appointments during the global health crisis. The secretary calls me the day before to do what is now the usual health check.

Secretary: “Hello, [My Name], is now a good time to ask you a few questions before your appointment tomorrow with [Psychologist]?”

Me: “Yes, absolutely.”

Secretary: “Oh, great. Have you had any coughs, fevers, sore throat, or body aches and pains?”

Me: “No, to the cough, fever, and sore throat, but the body aches and pains are common with my fibromyalgia.”

Secretary: “That should be fine. Have you been overseas or in Victoria in the last fourteen days?”

Me: “No.”

Secretary: “Okay, and have you been in contact with anyone who could have [spreading illness] recently?”

Me: “I work in a pathology lab.”

Secretary: “Oh. Um… I don’t know what to say to that.”

She laughs awkwardly.

Me: “I was tested a week ago and I was clear. But I also appreciate it if you don’t want me in the building; I can have a phone appointment again.”

Secretary: “Um, do you mind if I go and ask?”

Me: “Go for it. Just call me back. This isn’t the first time I have flustered people.”

Secretary: “Thank you for being so understanding! I will call you back soon.”

Me: “All good.”

They are going to let me in.

[florida80]

Need Something Stronger To Deal With This Doctor

Doctor/Physician, Jerk, Medical Office, Singapore | Healthy | July 29, 2020


I suffer from chronic gastritis. Most doctors who do not realise the severity of my condition will prescribe a mild drug that is not strong enough. I often have to request something stronger.

At the clinic, I get a very condescending doctor who looks down her nose on the patients, as though she thinks she’s too good to waste her time on us. She doesn’t even look at me the entire time while I describe my symptoms but stares somewhere to my right, and she talks to me as though I am a five-year-old kid.

Doctor: “This is just a stomach ache. I’ll give you [Drug #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ].”

Me: “I’ve taken that before; it’s too mild. Can I have [Drug #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ], instead?”

Doctor: “You don’t need that. [Drug #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] is good enough.”

Me: “I have a history of chronic gastritis. I’ve taken [Drug #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] before; it’s not strong enough.”

Doctor: *Even more condescendingly* “Oh, what medicine do you want to take, then?”

Me: “I’ve taken [Drug #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]; it’s more effective.”

Doctor: “I’ve never heard of that medicine. Are you sure of the name?”

I figure I may be mispronouncing the name because, after all, I’m not a doctor. I try to describe it.

Me: “I’m not sure if I’m mispronouncing it. It’s by the same company as [Drug #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] but with three active ingredients instead of two. It comes in a green bottle.”

Doctor: *More condescendingly than ever* “Well, girl, I can give you something else, but I can’t guarantee it will come in a green bottle.”

Me: “Do you think I’m two years old? Wanting a medicine for the colour of the bottle like candy? I’m describing it to you in simple terms since you don’t seem to know which drug it is.”

The doctor looked stunned like she didn’t think I was smart enough to know the difference. She sputtered something and changed the prescription. I ignored her, checked the prescription to see that she did give me the stronger drug, and left without saying another word to her.

[florida80]

When Patients Have No Patience

Crazy Requests, Emergency Services, Germany, home, Ignoring & Inattentive | Healthy | July 29, 2020


Sometimes, when we go to patient’s homes to get them to the hospital, we can’t bring them to the closest one because it’s full. This patient was set to go to the closest, but it was not possible.

Patient’s Wife: “So, you’ll bring him to [Hospital], right?”

Colleague: “Ma’am, [Hospital] is currently full.”

He opens the website that shows the availability of hospitals in the area.

Colleague: “See? It’s red. We could bring your husband to [List Of Different Hospitals in the area].”

Patient’s Wife: “But he has always been treated at [Hospital]! They know him there!”

Colleague: “They might know him, but that doesn’t mean they can magically fit him in the already full hospital.”

Patient’s Wife: “This is outrageous! My husband’s sick and you refuse to get him to the hospital!”

Me: “No, ma’am. We simply can’t get him to [Hospital]. But we’re offering you hospitals in the area that’ll surely treat him just as well. Just give us the physician letters from the hospital and the other hospital will surely know how to proceed and properly treat him.”

Patient’s Wife: “I demand you call the hospital and ask if you can bring him!”

My colleague and I look at each other and sigh. He starts calling the hospital. He explains the situation to the woman sitting at the ER desk. He then puts her on speaker.

Woman At The ER Desk: “Ma’am, we are pretty busy here. The paramedics could bring him here, but he would have to wait a very long time until he’s being treated.”

Patient’s Wife: “I don’t care! He has to be at [Hospital]!”

My colleague and I shrugged and decided to just drive the patient to the hospital. We dropped him off, apologizing quietly to the ER staff for giving them more work. A few hours later, as we passed by the ER to pick a patient up to drive them home again, we saw the woman loudly complaining to the ER desk and asking why it was taking so long for her husband to be treated. My colleague

[florida80]

Probably Should Have Asked Beforehand

Extra Stupid, Patients, Pennsylvania, Pharmacy, USA | Healthy | July 28, 2020


My mom works as a night pharmacist in a retail chain.

Patient: “Hi, I had surgery the other day, and I just wanted to know what I had removed.”

Mom: “You would have to call your surgeon’s office. I can’t look that up.”

Patient: “But he’s so hard to get a hold of, and everyone always says if you have a question to ask your pharmacist!”

Mom: “That’s not really how it works.”

Everyone always says she should have just said “lobotomy.”

[florida80]

She Blinded Me With Science! Kind Of.

College & University, Health & Body, Ignoring & Inattentive, Non-Dialogue, Students, Teachers, USA | Healthy | July 27, 2020


I am an exercise science major. For one of my classes, we have to perform a treadmill test on one student and use the data collected for a lab write-up.

The day of the lab, my class prior to this is also in the exercise science laboratory, so I am sitting in a chair inside when my professor walks in. She asks me to come and help her set up the lab because I did the same lab with the same professor last semester for a different class.

I go in and start to put together the headpiece that will monitor the subject’s breathing. The rest of the small class walks in — only five people — and they stand around talking amongst themselves until the professor asks them who is going to be the subject. They decide to use “nose goes” to determine who the subject will be.

I do not participate because I have gloves on to keep the headpiece sanitary — it goes inside of the subject’s mouth — and I kind of assume I am exempt from this because I am basically setting up the whole lab by myself. The only things that have to be done after this are connecting the headpiece to a tube and writing down the data that a computer collects for us.

The other students don’t care about this and tell me that I have to be the subject because I lost “nose goes.” I agree because I’m not a confrontational person due to my severe anxiety. So, the professor and one other student help me put on the headpiece. As they are putting it on, the professor tells me she is taking off my glasses to get it on, but she’ll put them back on before the test starts. The professor then gets distracted because my heart rate monitor is not working and forgets about my glasses.

This is a very big problem because I am almost legally blind with my glasses, and I try to tell her this, but I can’t speak due to the headpiece. So, they start the treadmill and I quickly realize how bad this is. The treadmill is all black, so I am unable to tell the difference between the belt and the plastic siding. During the first minute of the test, I step too far forward, partway onto the front plastic, and almost trip.

This sends me into panic mode, because I know I am going to fall, hurt myself, and completely embarrass myself by the end of this fifteen-minute test. I try to hold onto the sides of the treadmill for security, but the professor hits my hands away and tells me I can’t do this. So, I start to flap my hands, one of my stims that I use to calm myself when I get incredibly anxious.

At the three-minute mark, another student holds a paper in front of my face to determine my rating of perceived exertion, or how hard I feel the test is at this point. I try to tell them I can’t see the words on the paper, but they take me gesturing towards the paper as pointing at a specific rating and then tell me not to talk so I don’t mess up the data.

I get seven minutes into the test. My vision is going black and my heart is beating so fast I feel like I’m about to have a heart attack. I later find out that I was way above my maximum healthy heart rate and the test should have been stopped, but the students were not paying any attention to my heart rate so it went unnoticed.

I finally decide that I can no longer go on with the test and give them the indication that I need to stop. My professor asks me to go “one more minute” but then notices my heart rate and tells the other students that I need to get off the treadmill immediately. The test is stopped, the headpiece is removed, and I am able to sit in a chair. I’m shaking and hyperventilating, still feel like I’m about to have a heart attack, and am incredibly embarrassed that I was unable to complete the test and that I’m having a full-blown panic attack in front of my class.

The professor looks over the data and sees the ratings of perceived exertion that were collected when I was wildly gesturing towards the paper. She asks me, “Why did you rate these so low; wasn’t the test hard for you? You were having a hard time.”

I manage to basically hiss out between my gasps for breath, “I couldn’t see. You didn’t give me my glasses back. I’m almost blind.”

The professor shuts up and the other students get me to re-rate the test. After this, I am able to go home, thinking that this will be the end of it.

However, the professor proceeds to mention how I was unable to complete the test every week, assuming it was because I was out of shape, not because I was having a panic attack. This is so embarrassing that I end up having minor panic attacks before I go to this class every day, fearing that she is going to mention it again.

I wish there was some sort of incredible ending to this story where I stood up for myself and yelled at the professor, but due to a certain illness outbreak, I ended up having to complete the class online and did not have to deal with that professor for the rest of the semester.

[florida80]

People Are Waiting Longer And Longer To Have Kids

Extra Stupid, Hospital, Nurses, Pharmacy, USA | Healthy | July 23, 2020


My dad is a clinical pharmacist before retirement. One hospital he works in for about thirty years has some nurses that are clearly in need of some extra training. The pharmacists can see the entire profile for the patient, including medications currently prescribed, what they are in the hospital for at the moment, etc.

Dad receives a prescription marked “urgent” that does not correlate with the patient’s diagnosis, and he immediately calls the nurse.

Dad: “Hi, this is [Dad] from the pharmacy. I am unable to fill the script you just sent me. Please double-check and resend it.”

Nurse: “Um, no. I sent it to you; you fill it. Do your d*** job!”

Dad: “Not happening. Have the doctor call me immediately if you won’t comply.”

Nurse: “What the f***?! How dare you insinuate I can’t do my job?!”

Dad: “Because you just requested a drug to induce labor for an eighty-five-year-old patient here for a heart attack. I’m not going to kill her.”

My dad hung up and dialed the doctor directly to get it handled.

Luckily, it was something my dad could start on while waiting on the doctor to send the CORRECT prescription and had already done so based on the semi-close names of the drugs, and the lady was okay. Unluckily, the nurse reported my dad for “unprofessional ism” and he had a long investigation started. The nurse didn’t last long.

[florida80]

Caution Is Important, But Um…

Current Events, Extra Stupid, Health & Body, Medical Office, Patients, Texas, USA | Healthy | July 21, 2020


Me: “This is [Heart Clinic]; how can I help you?”

Patient: “I have an appointment tomorrow, and I really need to come, but I found out my aunt had [rapidly spreading illness].”

Me: “I’m so sorry to hear that! Did you have contact with your aunt?”

Patient: “No, I haven’t seen her in months.”

Me: “You had contact with someone who has seen her recently, then?”

Patient: “I haven’t had contact with anyone lately. I get my groceries delivered, even.”

Me: “Okay. So, you have to go see her, then?”

Patient: “What? No! She’s in the hospital. I can’t go see her.”

Me: “Are you having any of these symptoms?”

I read off a list of symptoms.

Patient: “As far as I know, I’m healthy as can be, except for the heart issues.”

Me: “I’m sorry, I’m confused. If you need the appointment, then why are you cancelling?”

Patient: “Because my aunt has [illness].”

[florida80]

Parenthood Doesn’t Come With Clairvoyance

Crazy Requests, Insurance, Non-Dialogue, Pennsylvania, Pittsburgh, USA | Healthy | July 19, 2020


My son was born with a very slight heart murmur. The pediatrician said he needed to see a cardiologist so they called one in right away. He was only an hour old.

One month later, I got a letter saying the insurance wouldn’t pay because it needed a pre-authorization twenty-four hours before the visit. I called the insurance company and said that twenty-four hours before the visit, my son was negative twenty-three hours old. They paid the claim.

He’s eighteen now, and he’s fine.

[florida80]

Do They Teach Entitlement In Medical School?

California, Crazy Requests, Doctor/Physician, Hospital, Jerk, USA | Healthy | July 18, 2020


I work in central supply at a hospital. Besides individual items, we carry prepackaged kits.

One evening, I’m returning to the department after making my deliveries. I find a man in scrubs trying to force the door open.

Me: “Can I help you?”

Doctor: “Why is this door locked?!”

Me: “Because it’s after hours and I’m the only one here.”

I unlock the door and he follows me inside.

Doctor: “I need [Specific Brand Kit we don’t carry].”

Me: “We don’t carry [Specific Brand]; we only have [Our Brand].”

Doctor: “I don’t like [Our Brand]! I ordered [Specific Brand]! You’re supposed to have it!”

Me: “I’m sorry. We haven’t received any new products in a while.”

Doctor: “How do you know?”

Me: “Any time we get something new, my manager puts one on the dry erase board. She writes the item number and the location where it’s kept here in the department.”

He’s still not convinced, so I show him the shelves where the kits are stored. Of course, he doesn’t find the one he wants.

Doctor: “Fine. I’ll have to take one of these. I’ll need a couple of other things, too.”

He grabs a few more things and starts to leave when I stop him.

Me: “I need to know where that stuff is going.”

Doctor: *Rolling his eyes* “It’s going with me.”

Me: “You’re taking it home?”

Doctor: “No! I’m going to use it on a patient.”

Me: “Then I need the location of the patient. I have to log it in the book so the correct floor is charged.”

Doctor: “Oh. It’s going to [floor].”

I got everything logged in the book and he finally left.

We never did carry that other brand of kit

[florida80]

Too Bad Money Doesn’t Spread Like Disease

Current Events, Employees, Health & Body, Hospital, Non-Dialogue, Nurses, The Netherlands | Healthy | July 12, 2020


I have to visit my local hospital. At this moment, the health crisis is still ongoing, but it is not really spreading fast or causing many deaths in my country anymore.

When you enter the hospital, there are people there who ask you what your business is and if you have any symptoms related to the illness. The way this hospital is set up is that you have a big open space right after the doors. During this time, they have taped off a section for people entering so they catch everybody going in and are able to ask them questions.

The way they set this up is that they have a couple of tables surrounded by plexiglass screens about two meters in height and U-shaped. The area for employees is further restricted by tables which sort of create corridors for people to go through. These tables are not protected by the plexiglass. The employees are standing behind those tables, calling us through. Luckily, it is not very busy and I get through easily.

When you exit, you get close to that area again. I linger a bit when I exit because I have to get some stuff in and out of my bag. As I do, I overhear a conversation.

One man asks why the hospital staff has plexiglass screens but doesn’t stand behind them, instead choosing to stand behind the unprotected tables. I take a look at the setup again and I realise that the way these areas are set up, they clearly meant for patients and visitors to go up to the front of the screens, answer the questions required, and then pass through the little artificial corridors to enter the hospital. This way, the employee would be protected at all times and never get close enough to the visitor/patient without a barrier in between them.

However, as it turns out, in order for plexiglass to stand on its own, it has to be quite thick. And what happens if you’re standing behind thick plexiglass? Well… predictably, they will have trouble hearing each other. Apparently, after trying it out, the employees realised that communication was impossible through these screens and that is why they abandoned them. I guess they still managed to stay far enough away from the patients and visitors, at least as far away as required by our laws — 1.5 meters — but it amazed me that the hospital didn’t think of the communication problem.

And for everyone asking if they couldn’t have used microphones and speakers to communicate, here’s a couple of reasons why they didn’t. This setup is in the middle of a big open space. There are no plugs anywhere near. And it is too dangerous to put a wire over that floor. On top of that, the more important reason I guess is that hospitals already don’t get much funding and, as such, are notorious cheapskates.

[florida80]

That Instant Karma Can Be Hard To Swallow

Australia, Current Events, Health & Body, Instant Karma, Medical Office, Non-Dialogue, Nurses, Pranks | Healthy | July 11, 2020


I’m a nurse working in a drive-thru screening clinic for a widespread illness.

Getting swabbed for this illness involves a throat and nasal swab and it is not a pleasant experience at all. I try my absolute best to be friendly, courteous, gentle, and comforting to make the best of a bad situation for our patients.

And most patients are lovely.

But some are not.

I have one guy drive up with two peers in the car, and he is clearly trying to impress them with bravado.

After ranting at me that “all this s***” is just a scam and how I must like hurting people if I do this job, giving me fake, rude names, etc., we finally get around to taking his throat swab.

I have the swab in his mouth when he lets out a sudden, loud shriek, obviously with the intention of frightening me and making me jump as a “hilarious” joke.

However, due to the fact that I have the swab in his mouth, when I do jump slightly, I end up jabbing his throat with the swab.

“Mate, maybe don’t do that when I have a stick deep down in your throat, okay?” I suggest.

With his eyes downcast, looking humbled and like someone who just got poked sharply in the back of the throat, he says in a small voice, “I’m sorry.”

[florida80]

Ears Are Becoming Vestigial Organs These Days

Canada, Ignoring & Inattentive, Medical Office | Healthy | July 6, 2020


I work at a clinic where we frequently send people for surgery. Sometimes we send people to the hospital for emergency surgery right from the clinic, but most often, we have their surgery scheduled anywhere between a week from when we saw them up to a few months in the future.

In these cases, we give the patient a quick explanation of the paperwork they need to fill out, as well as how the process works. When we are able to tell patients what day their surgery will be, we explain that we get the time for their surgery right from the hospital but we won’t get that information until the day before their surgery day.

One day, I am answering phones at work when I get the following call.

Caller: “Hi, I was just at the clinic and they said my dad is going to have surgery on [date], but they didn’t give us the time!” *Laughs*

Me: “We always call patients the day before their surgery in the afternoon to inform them of their surgery time.”

Caller: “Oh, that’s what the girl at the desk said.”

Me: “…”

I get that people are a little nervous and preoccupied when they are told they will need to have surgery. However, we get calls like this every single day! Some people just don’t listen, I guess.

[florida80]

Giving Your Children A Time-Release Heart Attack

Health & Body, home, Non-Dialogue, Parents/Guardians, USA | Healthy | July 5, 2020


My father contacts me to let me know he is in the hospital. Something is going on with his heart; they are not sure what yet. After a lot of testing, and a lot of panic on my end, he is released with some new medication. He says they are not exactly sure what happened; he didn’t have a heart attack, though.

Fast forward several months, and the topic comes up. I ask him if they have figured out what happened that day.

“No,” he says. “Just that it was some kind of myocardial infarction.”

Cue my bio-nerdy stare of disbelief. That was the day I got to tell my engineer father that “myocardial infarction” is the technical term for a freaking heart attack!

[florida80]

A Most Receptive Receptionist

Awesome Workers, Health & Body, Medical Office, Non-Dialogue, Patients, Reception, Sweden | Healthy | July 4, 2020


I suffer from recurring bouts of erysipelas and have had it twelve times for the past nine years. Each time, I amass a lot of fluids in my body and gain twenty to twenty-five kilograms in a couple of days, which is great fun. I then work hard to shed the unwanted weight and drop back to the original weight, only to get erysipelas again. It’s rather draining mentally.

The first time I got sick, I didn’t understand what was happening. My legs were so filled with fluid that they stopped working, and it took me four hours to drag myself from the living room out to the phone in the hallway to call for an ambulance. I ended up spending four months isolated in the hospital, and I lost all skin on my right leg, from the hip and all the way down to under my feet and around my toes. Instead, green gunk gushed out from the open wound.

It took me six months before I could walk again and I became a “frequent flyer” at my local health clinic during this time, when I also battled cancer.

About eighteen months ago, it was my best friend’s birthday and I was looking forward to visiting her. When I woke up that morning, I felt unwell, but since I had called out sick the two previous times we were supposed to meet, I didn’t want to disappoint her again. She picked me up, we went to her home, and she gushed over her gifts as I started shaking more and more violently. I fell off my chair as I couldn’t stop shuddering. My friend got this huge blanket and wrapped me in it, but I couldn’t speak as I was shaking too much. She dragged me out to her car and drove me home, where I called the health clinic.

I knew from the shaking and the state of my leg that I had erysipelas again.

I was informed by an automated message that they had filled their daily quota for walk-ins, but I was welcome to try again the next day. I knew it was erysipelas but it also felt different as it was progressing much faster than normal.

I called the national health helpline and talked to a rather snotty lady. She told me to call an ambulance right away.

I refused, as I had had erysipelas eleven times before. I knew that I just needed antibiotics and I would get better in a few days — no need for an ambulance or clogging up the emergency room with something unimportant.

So, barely conscious and shaking violently, I went out into the kitchen and made schnitzels. After all, it was what I had planned to cook that day. They were delicious, but… it was not the most logical action. I was rather delirious, though, which might excuse my lack of logical thinking.

I then called the health clinic again and spoke to the receptionist. I knew I would only need a five-minute appointment to come in, show my glaringly red leg, and get a prescription for antibiotics. Could they possibly squeeze me in?

“Yes, if you can get here at 12:45, we can fit you in.”

“Great! I’ll take the bus in ten minutes, at 12:20. See you!”

By now, my legs were swollen, filled with fluid, and horribly infected, and it was difficult to lift my feet. I used my distance walking sticks as crutches to stumble to the bus stop.

It’s only a three-minute bus ride to the health clinic.

When I entered the health clinic, the reception was deserted. A woman was seated in the waiting area but not waiting for the receptionist; I don’t know if she was the companion of another patient or waiting for her ride home. I sat down by the receptionist with my identification ready and more or less lost consciousness. I was shaking so badly. After a while, the receptionist returned. I was too ill to notice, but the other woman went up for me.

“You have to see her immediately!” the woman told the receptionist. “She’s really sick.”

She handed over my ID and my wallet to the receptionist, who ran me through the computer, and together they managed to shake some life into me and I managed to hop on my own to the waiting room.

My leg hurt so badly that I couldn’t sit properly, and I had to place it on the table. It was pretty disgusting, but the leg hurt so bad.

The nurse came over and said, “Hi, [My Name]! Oh, my! Wait here!”

She rushed over to the doctor’s office; I could hear her urge him to come out right away.

“Hi, [My Name],” the doctor said. “Wow, you have erysipelas. When did it start?”

“Two hours ago,” I said.

“Two hours? No, that can’t be. Can I check your arm?”

Yeah, of course, he could. I wasn’t going to use it myself, so check away.

“Wait here! There’s no need for any exam or testing.” Off he went for a couple of minutes before he returned, chatting on a cell phone. “It’s urgent! You have to rush!” he begged on the phone. Then, he turned back to me. “Okay, [My Name]. You have erysipelas, which you already know, because you know this disease better than any of us doctors here. But… you’re going into sepsis. In two hours, the sepsis has spread from your calves to your elbows. It’s really, really bad. I’ve called an ambulance.”

The ambulance arrived in less than ten minutes. I was quickly treated at the hospital and made a full recovery.

If the receptionist hadn’t squeezed me in, I would have gone to bed, instead. Considering how fast the sepsis was spreading, the outcome would not have been good. I am eternally grateful for the wonderful treatment I got that day.

[florida80]

A Most Unreceptive Receptionist

Jerk, Medical Office, Reception, USA | Healthy | February 17, 2020


(I have a potential diagnosis of a rare and extremely painful neurological disorder. I have to schedule with a neurologist, who lives a four-hour drive from where I live. By this point, I’ve been in severe pain for several months, and my patience for rudeness is admittedly running a bit thin.)

Me: “Hi, I’m calling to see if I need an MRI before I come down.”

Receptionist: “The doctor will inform you if you need that at the appointment.”

Me: “Yes, I understand that, but it’s a four-hour drive to see this doctor and I have to stay overnight and I’d rather not have to do it more than once.”

Receptionist: *much more snippy than is necessary* “Well, that’s not my problem, is it?”

Me: “Pardon me, but I’ve been in fairly serious pain for a while and that’s why I’m calling your office — to make sure that the appointment to get rid of my pain runs smoothly.”

Receptionist: “There’s no reason to take that tone.”

Me: “Are you f****** kidding me?!”

Receptionist: “Young lady, if you insist on using that language with me, I will disconnect the call and inform [Doctor] of your attitude, and we’ll see if you see another neurologist in this hospital.”

(I disconnected the call, had a panic attack, and then cried with my mom for an hour. No one is making a first appointment with a specialist for happy fun times. If you don’t understand that someone is probably calling because they’re in pain or sick, maybe you shouldn’t work in healthcare.)

[florida80]

Let’s Hope They’re A Better Nurse Than A Communicator

California, Extra Stupid, Hospital, Language & Words, Nurses, USA | Healthy | June 28, 2020


I work at a hospital in the central supply department. We carry just about everything: patient care items such as deodorant or slippers, first aid supplies like bandages or gauze, large items like crutches or commodes, and everything in between. Basically, if the nurses carry it in the supply closet, it probably came from us.

One night, I get a call from a nurse on the fourth floor.

Me: “Central Supply, this is [My Name].”

Nurse: “Yeah… is this Central Supply?”

I can feel my eye twitch.

Me: “Yes. Can I help you?”

Nurse: “I’m looking for… a… thing.”

Me: “Okay. What kind of thing?”

Nurse: “It’s plastic. It comes in a package.”

Me: *Putting on my best customer service voice* “That’s about 75% of our inventory. Can you tell me what it’s used for?”

Nurse: “It’s plaaaastic. It comes in a paaaackage.”

Me: “IV tubing?”

Nurse: “No.”

Me: “Catheter?”

Nurse: “No.”

Me: “Oxygen tubing?”

Nurse: “No. It’s plastic. It comes in a package.”

This goes on for a few minutes with me trying to guess the item or trying to get her to describe it to me. The nurse keeps giving me the same answer; only the pronunciation of the words “plastic” and “package” changes.

Me: “Do you have an empty package I could look at?”

Nurse: “No.”

Me: “Is there more than one in the package?”

Nurse: “It’s plastiiiiic. It comes in a packaaaaaage.”

Me: “I’m sorry. I don’t know what you’re asking for. You’re welcome to come down and look around. Or maybe you could ask one of the other nurses.”

Nurse: “I—”

Me: “I’m getting a call on the other line from the ER. I have to get it. Let me know if you find out what it’s called. Okay. Bye.”

Fortunately, the call from the ER is an easy one. But as soon as I get off the phone with them, I receive another call from the fourth floor.

Me: “Central Supply, this is [My Name].”

Charge Nurse: “Hi, this is [Charge Nurse] from [department].”

Me: “Hi. How can I help you?”

Charge Nurse: “Do you carry water pitcher liners?”

A light bulb goes off and my customer service filter vanishes.

Me: “Oh! Is that what she wanted?!”

Charge Nurse: *Chuckling* “Yeah.”

Me: “Yes. We have those; I’ll bring some right up.”

Not the strangest call I had while I worked there, but definitely the most frustrating.

[florida80]

Becoming The Butt Of An Insult-To-Injury Situation

Friends, Military, Non-Dialogue, Patients, Pranks, Vietnam | Healthy | June 27, 2020


My dad served in Vietnam between 1969 and 1972. During this time, he saw many of his fellow soldiers injured.

One drew the lucky straw in a firefight and wasn’t fatally injured. The bullet went in one side and out the other side — of his buttocks.

While he was laid up in the hospital, my dad and a few friends visited him.

They all very solemnly entered the guy’s hospital room and very seriously informed him that the doctors had told them that the patient’s bottom was going to have to be amputated due to the injury.

But they were going to get him a nice wooden replacement from the resident local crafters, all shiny and polished, with a belt to hold it on. And they might even be able to afford a pink plastic one for Sundays!

About that time, the patient cottoned on that this was a prank.

Dad and his friends managed to duck out before the bedpan hit them.

[florida80]

Hopefully, Those Weeks Just Flu By

Doctor/Physician, Medical Office, Patients, USA | Healthy | June 26, 2020


My sister and I vacation together in Florida, and we come back sick as dogs. We’re both sneezing and coughing uncontrollably plus feverish chills, but mine’s worse. I get so bad that I lose control of my body so I soil myself, clumps of my hair fall out, and I have hallucinations of shadowy figures. I’m naturally fat but I can’t eat, so my stomach caves in. I drool uncontrollably the time, and I get an earache so bad that I can’t hear anything. Plus, my eyes puff up so much that I can’t see either. Ever been deaf and blind? It’s NOT fun.

I figure I got a bad flu, but it’s never been like this, so I figure I have the flu AND maybe something else. Finally, weeks later, I go the see a doctor, I’ve no insurance but I’m desperate for relief. Over-the-counter medicine does nothing.

I tell the doctor everything, and he runs tests. Flu: negative. Strep throat: negative. Pneumonia: negative.

Doctor: “It must be bronchitis. A mild case of it.”

Me: “A mild case? If this is mild, I don’t want to ever experience a severe case!”

He gave me a prescription for my cough. My sister went, too, and she got a flu diagnosis. She still blames me for giving it to her, even though I told her I didn’t! I lost twenty-five pounds at least.

[florida80]

No Particular Emphasis On “Assisted” Living

Assisted Living, California, Doctor/Physician, Extra Stupid, Lazy/Unhelpful, Non-Dialogue, Nurses, USA | Healthy | June 24, 2020


A few years ago, I — a sixty-four-year-old male — had a bad bicycle accident. The damages included a concussion, broken right collarbone, broken right elbow, four broken ribs on my right side, and three fractures in my left pelvis; if you can explain the physics of that, I’m all ears.

Four days in the hospital got me stabilized, but then I needed rehab and was sent to a nursing home. That’s when the fun began.

I was transported to the home at about 6:00 pm. After intake, I struggled for a few hours to find a comfortable position and finally got to sleep, only to be awakened at 11:30 pm (!) to have them take pictures of my bare backside to see if I had bedsores already. Two days later, I was awakened at 4:45 am (!!) because the traveling technician was going to take my blood and wanted to get done early.

I was getting both physical and occupational therapy from the same outsourced company. The routine was to do the PT first at one end of the building and then get wheeled back to my room for the OT. The third day, the occupational therapist was taking me back to my room and one of the physical therapists came with us. The two men were discussing a barbeque they were going to have that weekend.

No problem, except that when we got to my room they stopped in the hallway and talked over me for five minutes. I called out the OT when we were alone; to his credit, he apologized and said that I wasn’t their typical patient, meaning I had no dementia.

I was on a schedule where I was given two assisted showers a week. This wouldn’t have been too bad, except that the home had no air conditioning and we had a heatwave in the nineties the second week. I was waiting for the aide to take me when I noticed five young women hanging around the door to my room. When I asked, they told me they were going to watch my shower as part of their training. I informed them that no, they weren’t, so they waited outside the shower area with my wheelchair.

By that point, I could walk slowly with a cane, so after getting dressed, I limped to my chair with help from the aide. One of the women was standing behind the chair with her hands on the grips. I let go of the cane, grabbed a handrail on the chair, and almost fell on my face as the chair moved out from under me! She hadn’t set the brakes on the wheels and hadn’t held on to the chair. I was lucky there was no damage but it hurt like crazy.

In addition to the therapy for my hip, I needed to wait until the swelling in my broken elbow went down before surgery. When it was ready for the procedure, I went to the hospital having had no food or drink for over twelve hours. I was lying on the gurney about to go into the prep room when I was approached by a young doctor I’d never met. She wanted me to give her permission to perform a “nerve block” on me after the operation. In her telling, this would keep me from feeling pain afterward.

This had not been discussed before, I had no knowledge of what a nerve block entailed, it sounded dangerous, and this person was a total stranger. She was persistent, I’ll give her that, but she finally took the hint when I told her to get the h*** away from me.

The surgery went fine and I had no real discomfort afterward, even to the point where I never filled the prescription for the opioid painkiller I was given. So much for the nerve block. I was not, however, forewarned about another side effect of the anesthesia. It is common that urination is inhibited after the procedure, and by 6:00 pm, I was in real pain.

The nurses’ aides didn’t have the authority to give me a catheter and had to get permission. An hour later, I got my first experience with the process. Then, they took it out. And a few hours later, the pressure built up again.

This time, they didn’t want to put the tube back in; their training said they had to wait four hours. My wife had to yell that she’d take me to the emergency room and file charges against them before they fixed the problem. This time they left it in, and by the following evening, the plumbing worked.

As to the home itself, my stay confirmed my fear of the places, even without a contagion situation. Most of the other long-term residents had some degree of dementia and there was lots of moaning and shouting at all hours. And the food was just as bland as the stereotype; luckily, my wife brought me meals a couple of times a day — including the occasional illicit cold beer.

I got out three days after the elbow surgery and was able to navigate my house, including the stairs, immediately. In another week, I rarely used the cane and have a story for my grandkids.

[florida80]

A Most Unreceptive Receptionist, Part 2

Employees, England, Jerk, Medical Office, Reception, UK | Working | July 7, 2020


I’ve recently legally changed my name but haven’t quite updated it everywhere as some places require me to physically visit them, and it’s hard to keep track of everywhere.

I’m a university student home for the summer and am made a temporary patient at the local doctors. After my appointment, I notice my name is wrong and go to ask at reception about changing it. There are two receptionists.

Me: “Hey, so, uh, my name legally changed, and I’m wondering if I need to give you guys anything to update it? I have my deed poll here.”

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Let me see. How did you change it?”

Me: “By deed poll; I have it here.” *Holds out the paper*

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *Takes the deed poll* “Is this our copy?”

Me: “No, that’s my legal copy. Do you need it?”

[Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] goes to a cupboard; I assume that’s where a photocopier is or something.

Receptionist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Wait, you’re a temporary patient. right? You need to update it with your GP up in [University City], not us.”

Me: “Oh, okay, thanks.”

I don’t move as the first receptionist is still holding my deed poll.

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “You really need to update your name. Legally, you have to.”

I hold out my hand for the deed poll.

Me: “I know. I just can’t afford to go up to [City] for one day.”

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *With a sort of “gotcha” tone* “Then how are you getting back for university? You need to change it; it can cause problems if you don’t.”

Me: “I know.”

Receptionist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *Cutting in* “Their parents are probably helping them move back in; they just can’t go up a random day in summer. Hon, I’ve got it all set on the system. You’re fine. Have a good day.”

[Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] said nothing and handed me my deed poll.

I thanked the second receptionist and left. I know updating my name is important, but it’s also expensive enough without having to travel just to hand over a piece of paper.

[florida80]

A Most Unreceptive Receptionist

Jerk, Medical Office, Reception, USA | Healthy | February 17, 2020


(I have a potential diagnosis of a rare and extremely painful neurological disorder. I have to schedule with a neurologist, who lives a four-hour drive from where I live. By this point, I’ve been in severe pain for several months, and my patience for rudeness is admittedly running a bit thin.)

Me: “Hi, I’m calling to see if I need an MRI before I come down.”

Receptionist: “The doctor will inform you if you need that at the appointment.”

Me: “Yes, I understand that, but it’s a four-hour drive to see this doctor and I have to stay overnight and I’d rather not have to do it more than once.”

Receptionist: *much more snippy than is necessary* “Well, that’s not my problem, is it?”

Me: “Pardon me, but I’ve been in fairly serious pain for a while and that’s why I’m calling your office — to make sure that the appointment to get rid of my pain runs smoothly.”

Receptionist: “There’s no reason to take that tone.”

Me: “Are you f****** kidding me?!”

Receptionist: “Young lady, if you insist on using that language with me, I will disconnect the call and inform [Doctor] of your attitude, and we’ll see if you see another neurologist in this hospital.”

(I disconnected the call, had a panic attack, and then cried with my mom for an hour. No one is making a first appointment with a specialist for happy fun times. If you don’t understand that someone is probably calling because they’re in pain or sick, maybe you shouldn’t work in healthcare

[florida80]

A Most Unreceptive Receptionist, Part 3

Current Events, Lazy/Unhelpful, Medical Office, Reception, USA | Healthy | June 22, 2020


I have a compromised immune system, so I’ve been working from home and haven’t been going out much. My doctor has set up telehealth visits where we can video chat instead of going to the office.

A few days before my visit, I get a call from the office.

Me: “Hello?”

Receptionist #1: “Hi, this is [Receptionist #1] from [Doctor]’s office. Am I speaking with [My Name]?”

Me: “Yes, this is her.”

Receptionist #1: “Okay! I need to go over some basic information before your appointment. It’s just the check-in stuff we would normally do in person. Do you have about fifteen minutes for that?”

I glance at my schedule and see that I don’t have anything pressing coming up.

Me: “Sure.”

We go over my basic info — name, date of birth, weight, medications, etc. — and she verifies that I know how to log in to see the doctor. We hang up and I go back to work.

The next day, I get another call from their office. Unfortunately, I’m already in a call with a client, so I can’t answer. After I’m done, I listen to the voicemail.

Receptionist #2: “Hi, this is [Receptionist #2] from [Doctor]’s office calling for [My Name]. I just need to go over some basic information with you before your appointment. Please call us back at [phone number] prior to your visit. Thank you.”

Thinking this is about something new, I call back.

Receptionist #2: “[Doctor]’s office.”

Me: “Hi, this is [My Name]. I just received a call about some information before my visit?”

Receptionist #2: “Okay. Let me pull up your file here… Okay, we just need to do your basic check-in before your visit. Do you have about fifteen minutes?”

Me: *Confused* “I did that yesterday. Is there something new?”

Receptionist #2: “Hmm, I don’t see anything here. Are you sure it was with us?”

Me: “Yeah, same number, same appointment.”

Receptionist #2: “Well, I’m not sure what happened but nothing is charted here. Can we go over it to make sure?”

Me: “I have a few minutes, yeah.”

We go through everything again, and after the receptionist assures me it’s all been documented, we hang up. The following day I get ANOTHER call from the same office. I’m still working, so I let it go to voicemail again. It’s a third receptionist, wanting to verify all of my information yet again. I call back, annoyed.

Receptionist #3: “[Doctor]’s office.”

Me: “Hi, this is [My Name]. I received another call about my upcoming appointment.”

Receptionist #3: “I see. Well, it looks like we’ve been trying to reach you, I see. I can go over your info now if—”

Me: “Look, I’m sorry. I’m sure this isn’t your fault, but I’ve done this twice already. Is it not being logged or something?”

Receptionist #3: “I don’t see anything about us talking with you. Do you know who it was?”

Me: “Well, I have [Receptionists #2 & #3] in voicemails but I can’t remember the first one’s name.”

Receptionist #3: “Mmhmm, I called today. I see that [Receptionists #1 & #2] also reached out. Are you sure you spoke with us, not another office?”

Me: “Yes. I’m sure. How is this not being recorded? Can you ask the other receptionists?”

Receptionist #3: “I’m not sure what’s going on, but I can go over your information with you now.”

Me: *Sigh* “Fine.”

For a third time, I went through everything. I guess it finally stuck because that was the last call before the doctor’s visit. When I asked her if other people had the same problem, she said she didn’t know anything about it. Suddenly, I miss those in-person visits.

[florida80]

A Most Unreceptive Receptionist, Part 2

Employees, England, Jerk, Medical Office, Reception, UK | Working | July 7, 2020


I’ve recently legally changed my name but haven’t quite updated it everywhere as some places require me to physically visit them, and it’s hard to keep track of everywhere.

I’m a university student home for the summer and am made a temporary patient at the local doctors. After my appointment, I notice my name is wrong and go to ask at reception about changing it. There are two receptionists.

Me: “Hey, so, uh, my name legally changed, and I’m wondering if I need to give you guys anything to update it? I have my deed poll here.”

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Let me see. How did you change it?”

Me: “By deed poll; I have it here.” *Holds out the paper*

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *Takes the deed poll* “Is this our copy?”

Me: “No, that’s my legal copy. Do you need it?”

[Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] goes to a cupboard; I assume that’s where a photocopier is or something.

Receptionist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Wait, you’re a temporary patient. right? You need to update it with your GP up in [University City], not us.”

Me: “Oh, okay, thanks.”

I don’t move as the first receptionist is still holding my deed poll.

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “You really need to update your name. Legally, you have to.”

I hold out my hand for the deed poll.

Me: “I know. I just can’t afford to go up to [City] for one day.”

Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *With a sort of “gotcha” tone* “Then how are you getting back for university? You need to change it; it can cause problems if you don’t.”

Me: “I know.”

Receptionist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *Cutting in* “Their parents are probably helping them move back in; they just can’t go up a random day in summer. Hon, I’ve got it all set on the system. You’re fine. Have a good day.”

[Receptionist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] said nothing and handed me my deed poll.

I thanked the second receptionist and left. I know updating my name is important, but it’s also expensive enough without having to travel just to hand over a piece of paper.

[florida80]

A Most Unreceptive Receptionist

Jerk, Medical Office, Reception, USA | Healthy | February 17, 2020


(I have a potential diagnosis of a rare and extremely painful neurological disorder. I have to schedule with a neurologist, who lives a four-hour drive from where I live. By this point, I’ve been in severe pain for several months, and my patience for rudeness is admittedly running a bit thin.)

Me: “Hi, I’m calling to see if I need an MRI before I come down.”

Receptionist: “The doctor will inform you if you need that at the appointment.”

Me: “Yes, I understand that, but it’s a four-hour drive to see this doctor and I have to stay overnight and I’d rather not have to do it more than once.”

Receptionist: *much more snippy than is necessary* “Well, that’s not my problem, is it?”

Me: “Pardon me, but I’ve been in fairly serious pain for a while and that’s why I’m calling your office — to make sure that the appointment to get rid of my pain runs smoothly.”

Receptionist: “There’s no reason to take that tone.”

Me: “Are you f****** kidding me?!”

Receptionist: “Young lady, if you insist on using that language with me, I will disconnect the call and inform [Doctor] of your attitude, and we’ll see if you see another neurologist in this hospital.”

(I disconnected the call, had a panic attack, and then cried with my mom for an hour. No one is making a first appointment with a specialist for happy fun times. If you don’t understand that someone is probably calling because they’re in pain or sick, maybe you shouldn’t work in healthcare.)

[florida80]

That’s Generally Uncomfortable…

Doctor/Physician, Hospital, Indiana, Jerk, Nurses, USA | Healthy | June 7, 2020


I’m getting a vasectomy, and my doctor asks if I want a local or general anesthetic. Since I have problems with general anesthetics, I opt for the local.

After supposedly numbing the target area, he begins the procedure.

Doctor: “Let me know if you feel anything.”

Me: “I can feel that!”

Doctor: “You were the one that opted for a local anesthetic!”

Me: “You were the one that said to tell you if I felt anything!!”

The next day, a stitch popped and I had some very minor bleeding. I gave his office a call because, you know, that doesn’t seem like something that’s supposed to happen. The nurse said, “Well, that’s what they do!”

This doctor had a history of being jerky, but my philosophy at the time was “better the devil you know…”

[florida80]

So Much For Birth Control

Bizarre, Family & Kids, Germany, Hospital, Patients | Healthy | June 6, 2020


I’m a doctor working at the surgical emergency ward on a calm Saturday afternoon when a very large woman is brought in via ambulance. I’m wrapping up my last case at the computer but can hear her wailing from behind her curtain; we, unfortunately, don’t have separate rooms.

Another surgeon is with her within minutes.

Doctor: “All right, I’ve heard you called an ambulance for abdominal pain. Have you experienced similar symptoms before?”

Patient: “No! Help! Please, do something!”

Doctor: “Sure, give me just a minute. I need to find out the cause of your pain first to give you the right medication. Could you describe your symptoms a bit more in detail?”

Patient: “I have these cramps. They started early this morning and keep getting worse! Sometimes it’s a bit better but it keeps coming back! Oh, please do something!”

The doctor puts a hand on her belly, frowns, and then looks at her sharply.

Doctor: “Ma’am, is it possible that you’re pregnant?”

Patient: “Aaauuuugh! Ah… No… I don’t think so? I didn’t get my period for some time due to stress…”

The doctor motions for a nurse to get him an ultrasound.

Doctor: “Ma’am, when was your last period?”

Patient: *Winces* “I don’t know? Some months ago… December? No, earlier, I think.”

The nurse comes back with the ultrasound and the doctor finishes his examination. When he puts the probe on her belly…

Doctor: “Wow. I don’t usually get to see this, but it’s quite clear. See here? This is a head, and there’s the spine. With the periodic contractions you’re describing, I’m fairly sure you’re in labour.”

Patient: “What?! No! I can’t!”

Doctor: “Oh. I’m sorry; it seems I was wrong.”

Patient: “Praise the Lord. Don’t scare me like that!”

Doctor: “Sorry, that’s not what I meant. There’s another head. It’s twins.” *To the nurse* “Please inform the gynecologists and call a transport to get her to the labour room.”

Patient: “Noooooooooooo! ” *Screams unintelligibly*

Not even half an hour later, we got a call from the gynecologists. It was two healthy babies, seemingly on term, and which blood tests did we already order?

I’m glad they were delivered safely and healthily, but judging by their mom’s reaction to her pregnancy… I can’t help but worry for their future.

[florida80]

Might Be Time To Change Doctors

Doctor/Physician, Grand Rapids, Medical Office, Michigan, Parents/Guardians, USA | Healthy | May 31, 2020


I work for a doctor’s emergency answering service. A frantic woman calls in at three am.

Me: “Hello, [Service].”

Woman: “I need [Doctor] to call me ASAP! My son has swallowed a nickel!”

Me: “Certainly. Just let me get some information and I’ll have [Doctor] call you right back.”

The woman gives me all the pertinent info. I call [Doctor] and wake him up from a very obvious sound sleep.

Me: “Sorry to wake you, [Doctor]. I’ve got a call from [Woman]; she says her son has swallowed a nickel.”

There’s a five-second pause.

Doctor: “So, is he choking or does she want me to make change?”

[florida80]

What A Heartless Joke!

Bizarre, Malaysia, Medical Office, Pranks, School, Students | Healthy | May 29, 2020


My friend’s dad is a lecturer at a medical school. He has a friend with a rare condition called situs inversus, meaning his internal organs are mirror images of the usual configuration. He likes to pull a prank on first-year students.

Lecturer: “Is it possible for a person to have their organs the wrong way around and still be alive and healthy?”

Students: “No, sir!”

At some point later he brings his friend in as a model patient and has a student try to find his heartbeat.

After muddling around with a stethoscope, one particularly confused student responded, “Sir, this man has no heart

[florida80]

The Editors Thank You For This “Life Hack”!

California, Friends, Health & Body, home, USA | Healthy | May 28, 2020


I’m visiting a friend who is very fit and an avid hiker. As we’re both middle-aged, we’re commiserating over the usual aches and pains.

Friend: “Since my last hike, my lower back has been hurting. It’s not injured, just sore.”

Me: “That happens to me, too. Try stretching your hamstrings.”

Friend: “What? No, my legs are fine. My back hurts.”

Me: “Yeah, but sometimes tight hamstrings can pull on your lower back.”

Friend: “That doesn’t make any sense. My hamstrings are probably tight from hiking, but it has nothing to do with my back.”

Me: “Another woman in my ballet class didn’t believe me, either. But when she stretched out her hamstrings, her back felt better.”

Friend: “I just don’t see how it can work.”

Me: “Look. It’s safe and easy to try; just do it.”

Friend: “I don’t know.”

After about ten minutes of this back and forth, my friend finally puts her leg on a surface about hip height and gently stretches the back of the leg. Then, she does the other side. When she’s done, she tests her back.

Friend: “Hey! The pain’s mostly gone!”

Me: “Great!”

Friend: “Hamstrings affecting the back… Who knew?”

Me: “Me! I knew!”

[florida80]

We Know A Few People Who Could Use That Procedure

Crazy Requests, Jerk, Pharmacy, USA | Healthy | May 27, 2020


I’m a pharmacy technician at a national pharmacy chain. On this particular morning, it’s just me and the pharmacist working. About two minutes after opening, an old woman comes up to the register.

Me: “Good morning. Could I get your name and date of birth, please?”

She gives me her name and birthday. I punch her information into the register and see that we have a prescription ready for her. I grab her prescription from the bin.

Me: “Okay, so, I’ve got your [commonly used blood pressure medication] ready for you.”

Customer: “No, no, no! I don’t need that; I need my Valium!”

From having entered her information into the register, I know we do not have any Valium ready for her, nor are we currently working on any for her. However, if a patient’s medication is on hold, or if we’ve just received it from the doctor and haven’t entered it yet, it won’t show up on the register. I inform the woman there’s no Valium in process for her but that I will check my computer to see if we have any for her.

Me: “I’m sorry, ma’am, but I don’t have any Valium in my system for you anywhere. It’s possible that the doctor’s office hasn’t sent it to us yet; I would recommend that you give the office a call.”

Customer: *Now furious with me* “No! You’re lying! I know they sent it to you! They sent it to you yesterday and I need it now because I’m having brain surgery in forty-five minutes at [Hospital in a town thirty minutes away]!”

I’m just dumbstruck that someone would plan this poorly, but I maintain my professional composure.

Me: “I’m so sorry, ma’am, but I have not received any Valium prescription for you.”

Customer: “Well, this is just f****** ridiculous. This kind of s*** is why I changed pharmacies months ago.”

Me: *Slight pause* “Well, then… perhaps your prescription was sent to your current pharmacy?”

Customer: “No! I know for a fact that it was sent to you because I was standing right there when the doctor called you!”

I know this is a lie because of two things. First, doctors never call prescriptions in themselves; they have a nurse or receptionist do it. And second, Valium is a class IV controlled substance and therefore, in our state, it can only be sent to the pharmacy electronically, not over the phone.

Me: “I’m very sorry, ma’am, but again, I don’t have any prescription here for you. My best recommendation would be that you call the doctor and ask them to send it again as soon as possible.”

Customer: “No, there’s no time for that. When I get there, I’m gonna tell them it’s your fault that I have to postpone this operation!”

The woman storms off and I walk back to my workstation, almost in a daze.

Pharmacist: “Well, if she’s having brain surgery, I hope that means they’re going to install one.”

[florida80]

PLEASE Keep Washing Your Hands

Current Events, Doctor/Physician, Medical Office, Patients, Revolting, USA | Healthy | May 26, 2020


I have a job that requires frequent handwashing, even prior to a certain global health crisis. A combination of the handwashing, stress, and weather results in what I suspect is eczema on my hands. I’ve never dealt with it before, and regular moisturizer isn’t cutting it, so eventually I go to see a dermatologist.

The doctor does a quick exam and determines that it is, in fact, eczema.

Dermatologist: “I’d recommend [Hand Cream] and I’ll prescribe you [Steroid Cream]. What did you say you did for a living? Is it possible you could wash your hands less often?”

Me: “I’m… not sure that’s really possible. I work in a lab, studying [bacteria known to cause flesh-eating disease].”

The doctor was speechless for a second and then laughed. I doubt she’d gotten that answer before.

Thanks to the prescription cream and a better moisturizing regimen, my hands are much improved, though I still need to wash them frequently!

[florida80]

Still A Dangerous Question

Family & Kids, Medical Office, Missouri, Nurses, USA | Healthy | May 22, 2020


I’m at the doctor’s. One of the nurses is obviously very pregnant.

Me: “So, when are you due?”

Nurse: *Stares daggers at me* “I’m not pregnant.”

Me: “Nice try, but I heard you talking to the other nurse about being pregnant.”

Nurse: *Smiling* “Dang.”

[florida80]

This Should Have You In Stitches

Adorable Children, Health & Body, Inspirational, Kind Strangers, Massachusetts, Non-Dialogue, USA | Healthy | May 21, 2020


I got in a minor motorcycle accident and I was in an emergency room to get stitches for a gash in my forehead. They told me they had a little girl, maybe six or seven, who needed stitches but was completely flipping out about it and asked if it would be okay to let her watch me.

So, basically, I had a little girl on a stool standing over me next to the doctor, and I chatted with her about how you can’t feel anything except some tugging, which doesn’t hurt after they give you anesthetics, as they stitched me up.

[florida80]

Weighing Your Options

Crazy Requests, Liars/Scammers, Michigan, USA, Vet | Healthy | May 20, 2020


I am a veterinarian working at a hospital, performing a routine examination on an animal. Falsifying any medical records, no matter how small, puts me at risk of losing my license.

Me: “Fluffy looks really good except for some dental tartar. We’re just here to update the rabies vaccine, right? I don’t believe he’s due for anything else.”

Owner: “Yes, and if you wouldn’t mind, I need you to change his weight on the rabies certificate; my new apartment won’t let dogs live there who weigh over fifty pounds.”

I look down at the dog, who is pushing eighty pounds.

Me: “I don’t think I’m going to be able to do that today for you. Is there anything else you need, though? Heartworm prevention?”

Owner: *Sighs heavily* “Well, they’ll kick me out if you don’t put down a lower weight, and I just recently got divorced, and all of this has just been a huge hassle.”

Me: *Gives the vaccines* “Yes, I understand. That sounds like a difficult time you’re going through. Well, Fluffy did really well! My assistant will check you out at the front desk.”

I proceed to leave the room and a moment later, I hear from the receptionist that the lady is getting pushier about changing the weight so I go up there.

Me: “It really isn’t possible. The certificate is a legal document and your dog is nowhere near fifty pounds.”

Owner: “Well, that’s just really not helpful. You’re making a difficult time even harder for me!”

I reiterated myself several times before the lady left fuming. Unfortunately, this wasn’t the only time I’d been asked to falsify things.

[florida80]

The Right Dentist Can Make You Smile In So Many Ways

Awesome, Colorado, Dentist, Doctor/Physician, Inspirational, Jerk, USA | Healthy | May 19, 2020


Like a lot of people, I hate going to the dentist. My first memory of going to the dentist was traumatic and growing up I inherited my parent’s bad teeth, which made dental visits painful and embarrassing. Unfortunately, my attempts at better dental hygiene ended up ruining my teeth; it got to the point where every single tooth was rotting and needed to be pulled.

The first dentist I went to for a checkup and to discuss my options insisted on pulling my teeth that day. He went on and on about how the infection was going to spread to my brain and kill me. The staff insisted my insurance would cover it, but only the novocaine. He didn’t pull all my teeth — ten or less — and it lasted two hours. Later, I received a bill for all the little fees that the staff conveniently didn’t go over. I decided infection and potential death wasn’t too bad if it meant avoiding bills.

A couple of years later, after I had to switch insurance, and at the insistence of my therapists and case manager, I went to the dentist again — a different place this time.

The first visit was a check-up and only that. We talked about my options, and there was no pressure on what I should do or that I needed to get it done right then and there. The assistant even expressed sympathy when she saw how bad my teeth were instead of being judgmental. I set up several appointments to get my teeth pulled and get dentures.

Despite having to do everything in stages, the process was quick. My insurance would cover the surgery, but only the basics. The dentist, who had a heart of gold, gave me laughing gas anyway, no charge.

They made dentures on-site, so I was able to get dentures fitted as soon as I was healed. For the first time since I was a child, I smiled without covering my face and the staff was thrilled. I can’t thank them enough for all the kindness they showed me.

[florida80]

When A Date Leaves You Cold

California, Dating, Non-Dialogue, Skating Rink, USA | Healthy | May 18, 2020


Back in January of this year, I went on a date with a guy I had met on a popular dating app — the one where the girl has to make the first move.

We met up for dinner and drinks and things were going very well! He was nice and funny and I was enjoying his company. He was an EMT; this is important later in the story.

After dinner, he suggested we go to an ice rink to go ice skating. I was skeptical, as I’m a very clumsy person and can barely stand up on my own two feet on solid ground, and I knew I was going to thoroughly embarrass myself at the rink. But I said yes anyway.

For the first hour, things went well. We were both hobbling along the side of the wall and making fun of each other’s form, but I got cocky, pushed away from the wall, and ate it. I landed on my butt and tried to catch myself with my arm. I landed so hard my ears were ringing and I was woozy.

My date had to help me off the ice and he immediately went into EMT mode, rolling up my sleeve and feeling around my arm to see if he could feel any breaks.

Besides the numbness in my arm, we both agreed that it probably wasn’t broken, and I turned down his offer to take me to the emergency room.

We spent the next six hours on a cliff overlooking the beach, with me flinching at the slightest touch to my arm.

When I woke up the next day, I was in tears. My entire arm was black and blue and swollen beyond belief; I couldn’t even put a shirt on without crying out in pain. I had to have my brother take me to Urgent Care.

While at Urgent Care, the doctor on call told me that not only was my elbow broken, but that I had fractured my wrist, as well, when I tried to stop myself from falling. The impact of me landing on my wrist fractured it and broke my elbow almost immediately, but the massive swelling that immediately took place is what made my date unable to tell that my arm was broken.

There was so much fluid in my arm that it felt like a normal arm.

I was immediately taken off work for the next four months, as I am a barista while finishing school, and I teased my date about my arm all the time. We dated for a month but decided we were better off as friends.

We’re still friends to this day, and I still give him crap about my elbow.

It still hurts when the weather gets cold, too, even after having it out of a sling for six weeks.

[florida80]

Nurses Aren’t Always Faithful To Listen To Their Patients

Doctor/Physician, Ignoring & Inattentive, Medical Office, Minnesota, Nurses, USA | Healthy | May 16, 2020


Unfortunately, I have notoriously difficult veins to hit when I need blood drawn. Many, many seasoned medical professionals have tried and failed to hit the veins in my arm. Usually after poking me up to six times — ouch! — they find a vein in my hand they can use that I have started calling Old Faithful.

Doctor: “We’re going to draw some blood for labs.”

Me: “Okay, but I have really, really bad veins despite all the water I drink. Send in your best vein finder — it’ll save everyone a lot of time — and tell them to go for this vein in my hand.”

Doctor: *Chuckles* “Oh, I’m sure it’s not that bad. People always say they have bad veins but usually it’s because they had a bad experience. You’ll be fine.”

Me: “I had cancer two years ago. My blood is drawn all the time at every doctor I visit. My veins are so bad people have had to use ultrasound machines to find them. Whoever is drawing my blood needs to go through my hand after using a warming pack. I cannot stress enough just how hard my veins are to hit.”

Doctor: “It’s more painful when we stick your hand instead of your arm.”

Me: “Usually, it’s more painful, yes, but I have Old Faithful here, and someone hitting her on the first or second try is much better than them trying four or five times on each arm before going through my hand anyway.”

The doctor leaves, shaking his head, and sure enough, the nurse who comes in ten minutes later tries my arm first despite my pleading. She tries twice before I say anything more.

Me: *Pained* “Please just use my hand.”

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh, but it’s so painful through the hand! I’ll go get [Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]; she’s very good at hitting veins!”

[Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] enters and sticks my arm three more times before switching to my other arm, despite my protests. My entire forearm hurts at this point, and I’m annoyed that three different people have ignored me. [Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] misses yet again.

Me: “Go through my hand, please; you’ll hit Old Faithful so much faster.”

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *Trying my arm yet again* “The hand is more—”

Me: *Snappy* “More painful! Yes, I know! Everyone keeps saying that, but you know what really hurts? Being jabbed seven times in the wrong place because no one will listen when I tell them I have bad veins! Just go through my hand, please!”

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Fine, fine, I’ll give it a try. It’s gonna hurt.”

She hit Old Faithful easily and immediately and got the blood needed in less than two minutes. The arm that was jabbed five times predictably had four large bruises — two had merged into one huge super-bruise — where the vein finding attempts were made, and now I refuse to let anyone touch me until they confirm they’ll try my hand first. Old Faithful hasn’t let me down yet.

[florida80]

“Patient Presented With Symptoms Of Not Being Dead”

Health & Body, High School, Nurses, Teachers, USA, Wisconsin | Healthy | May 15, 2020


In gym class, we are learning how to check our pulse by placing our index and middle fingers on the carotid artery, on the neck to the side of the windpipe. The teacher is having the class run laps and take our pulse.

My friend is having a hard time finding her carotid artery and can’t take her pulse. She approaches the gym teacher for help. The teacher tries to find her carotid artery on her neck.

Teacher: “I don’t know… Go see the nurse.”

Friend: “Seriously? I have a pulse. I’m fine.”

Teacher: “Well, I can’t find it. Go see the nurse.”

My friend reported to the very puzzled school nurse who confirmed that she did, in fact, have a pulse and helped her find it. I sometimes wonder if that nurse had to keep medical records for students, and what on earth she wrote for that patient encounter.

[florida80]

Preventative Procedures Protect Patients And Pets

Current Events, Jerk, Patients, Pennsylvania, USA, Vet | Healthy | May 14, 2020


Because of the recent health crisis, our vet has decided not to allow people in the building. This is made clear when you make the appointment. You call to say you’ve arrived and someone comes out to take your pet. Then, the vet calls to discuss the visit and payment is taken when your pet is returned. It’s extra work and wait time, but I understand their caution.

I am waiting in my car for my vet to run my bank card when a woman pulls up and gets out of her car. She has a small dog in a blanket in her arms. She approaches the door and pushes, but it is locked. She looks through the window, knocks, and then steps back. I think that is when she notices the sign on the door, explaining the new procedure. The woman takes a picture of the sign using her phone camera and then knocks again, harder this time.

Finally, the receptionist comes to the door. Before unlocking it, the receptionist pulls her mask over her face. The woman on the outside — who is not wearing a mask — rolls her eyes and twirls her free hand in a “hurry up” motion.

Receptionist: “Yes, ma’am?”

Woman: “We have an appointment.”

She tries to push the door open but the receptionist holds her ground.

Receptionist: “Okay, I’ll get your paperwork together if you’ll just head back to your vehicle and—”

Woman: “No, just move. This is ridiculous.”

Receptionist: “I know it’s strange, but we have adapted a new protocol because of—”

Woman: “I don’t care. You can’t deny me entry when you’re expecting me.” *Pushes again* “Move!”

The receptionist does not move but pushes the door shut and locks it. The woman pounds on the glass so hard it shakes. A moment later, the receptionist returns with the vet. This time they do not unlock the door.

Woman: “Finally! This girl won’t let me in!”

Vet: “I am sorry, but we cannot allow you in the building.”

Woman: “This is illegal!”

Vet: “No, ma’am, I assure you it’s not.”

Woman: “How can you do this?”

The vet explains how things are currently being run.

Woman: *With her nose in the air* “Well, I’ll just go to another vet!”

Vet: “Have your new veterinarian call me for your dog’s medical history.”

The vet and receptionist walk away, leaving the woman fuming at the door. She stands there for a little while before getting back in her car and driving off. The receptionist then comes out with my bank card and receipt.

Receptionist: “Hi, sorry for the wait. I was coming out to you before… but… that woman…”

Me: “Totally understandable. I wouldn’t have come out, either.”

I don’t know what happened with that woman, but I do know that every vet office in the area is run by the same medical staff and operating under the same protocol.

[florida80]

Revenge Served Cold And With A Side Of Cotton Swabs

Australia, Current Events, Hospital, New South Wales, Nurses, Patients, Silly | Healthy | May 12, 2020


As part of the world outbreak, the hospital that I work for is doing a free drive-thru clinic that you have to ring and make an appointment for. The swabs are nasopharyngeal, which means throat first and then up the nose to an unpleasant degree.

One of the nurses taking the samples is looking through the list of people coming.

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh! [Patient]! I call dibs on him.”

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Um, sure, but can we ask why?”

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Sure. Thirty years ago, he broke my nose at a school dance. I can finally get payback!”

Sure enough, when he arrives, she goes to his door.

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Hello! [Patient], do you remember me?”

Patient: “You are covered head to toe in PPE; I can’t see you!”

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh, right. I’m [Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ]; you broke my nose thirty years ago.”

Patient: “Oh, my goodness!” *Starts laughing* “Yes, I remember that. I’m still sorry. Get on with it, then!”

She does. He coughs and splutters and, with tears in his eyes, he asks:

Patient: “Are we even?”

[florida80]

Patient Patients Make The World (And Not Illnesses) Go Around

Current Events, Hospital, Inspirational, Kind Strangers, Patients, UK | Healthy | May 11, 2020


My new job is booking appointments for radiology services, and work is split into modalities — obstetrics, x-ray, fluoroscopy, CT, MRI, etc. So, they start me on an easy modality: obstetrics.

I have to work out twelve-week scan dates, book the appointments, and let the women know that due to the recent global health crisis, they must attend their appointments alone to reduce visitors to the hospital and reduce risk of infecting mother, baby, and other patients and staff.

Most are so polite; some even ask how our day is.

The best patient I’ve spoken to was a foreign lady.

Me: “Hi. Can I speak to [Patient], please?”

Patient: “Speaking.”

Me: “Hi. It’s [My Name] calling from [Hospital] appointment centre.”

Patient: “Oh, hi! How are you?”

Me: “I’m good, thanks, and you? You have an appointment, and we just need to check. You have no symptoms of the recent outbreak?”

Patient: “No, no, love.”

Me: “Great. Unfortunately, you do have to attend your scan on your own…”

Patient: “That’s fine. I’ll just leave him at home.”

Me: *Laughs* “Okay, we just wanted to check.”

Patient: “No problem. You have a wonderful day, [My Name]!”

Me: “You, too! We’ll see you then!”

This was the best call I ever made.

However, some pregnant women don’t like being told what to do. One tried to bend the rules by asking if her husband could attend in full Personal Protective Equipment!

She wasn’t happy to hear no

[florida80]

The Flu Shot Isn’t Hazardous, But The Nurses Might Be!

Ignoring & Inattentive, Jerk, Nurses, Pharmacy, UK | Healthy | May 10, 2020


I have just had a flu shot. As I have a fear of needles, I tend to get quite dizzy and sweaty beforehand, and it takes me a couple of minutes for me to recover afterward. I’m sitting in a chair when the woman who gave me the shot comes over.

Woman: “You didn’t say you were allergic to eggs?”

Me: “I’m not.”

Woman: “Well, you are. It’s very stupid that you didn’t tell the truth. Now I’m going to have to phone for an ambulance.”

Me: “No, I’m just feeling a bit sickly. I’m not allergic to eggs.”

She is already on the phone talking to someone saying “how stupid” I am. By the time an ambulance arrives, I’m already better and trying to leave, but the woman is refusing to let me. When the paramedics come in, I’m forced onto a gurney while the woman talks over me.

Paramedic: “Okay, the pharmacist says you have an egg allergy. Did you know before having your shot?”

Me: “I do not have an egg allergy!”

Paramedic: “Are you certain?”

Me: “Do I look like I’m having a reaction? I’ve had these shots every year of my life, and if you don’t believe me, I had three eggs in the cafe next door for breakfast. Ask them!”

The paramedic checked me over just to be sure before leaving. I was left alone with the woman. She tutted at me and disappeared through a door. I’m never going back.

[florida80]

Humans Aren’t The Only Creatures Capable Of Drama

California, Great Stuff, Pets & Animals, Police, USA, Vet | Healthy | May 8, 2020


The office I work at has a contract with the city police department. We take and treat all sick and injured strays and anything the animal control officers feel needs medical care before going to the shelter. We are open late nights for emergencies, and we get calls fairly regularly from police dispatch saying an officer is bringing in something.

One night, we are running short-staffed due to family emergencies with the people scheduled. Thankfully, it’s a slow night. Then, we get a phone call.

Me: “This is [Clinic]; how can I help you?”

Dispatch: “This is [Police Department] dispatch. We have an officer-involved shooting, officer injured, in route, eta ten minutes.”

Me: “Um, this is the veterinarian.”

Dispatch: “I know; it’s a K9 officer.”

Me: “Oh, um, okay. How bad is he hurt?”

Dispatch: “Unknown. All I know is that they are on their way to you and I was told to call and give you a heads-up.”

Me: “Okay, then, thanks”

I go tell the doctor, he freaks out, thinking this officer has been shot in the chest or something and is going to die on our table because we are really not equipped to handle a gunshot right now. We get the surgery room as ready as we can and wait until they pull up.

The officers all get out of the car. The K9 is limping but walking on his own, and we all let out a sigh of relief.

The K9’s partner can’t tell us much for confidentiality reasons, but this is what he could tell us. There was a suspect with a knife, an officer with a gun, and an officer with a dog. During the capture of the suspect, the dog was released and the gun was fired. While the other officers were booking the suspect, the K9’s partner noticed that the K9’s paw was covered in blood, and the K9 would not let his partner touch his foot. So, they came to us.

We get the officers inside and get the K9 on the exam table, and then it takes a muzzle, his partner, both our techs, and me all holding onto different parts of the dog to keep him on the table while the doctor tries to look at his paw. The paw is soaked in blood. Step one is to pour hydrogen peroxide on it to clean it up and find the wound.

After a while, the doc asks a question.

Doctor: “Are we sure this isn’t transfer from the suspect?”

Partner: “Suspect was not injured.”

Doctor: “Are you 100% sure about that? I’m not seeing any cuts or anything”

The partner called in over the radio to confirm that the only injury involved was to the K9.

The doc had a completely clean paw in his hands and was looking between toes and not finding any broken skin. And then, we saw it: a single drop of blood forming midway down a toenail.

Big brave police dog chipped a nail and acted like his foot had been shot off.

[florida80]

Watch Your Mouth, Or I’ll Call Your Father!

British Columbia, Canada, Current Events, Doctor/Physician, Hospital, Inspirational, Patients, Silly | Healthy | May 6, 2020


I have injured the inside of my mouth to the point where I am drooling a copious amount of blood. I text my parents telling them what’s happening before I head to the emergency room. While I wait, I text back and forth with my mother until I’m seen by the doctor.

Due to the current global health crisis, the emergency room is practically empty and I am admitted almost ten minutes later.

Doctor: “Your name is [My Name], and your birthdate is [date], correct?”

I nod, as it’s hard for me to speak.

Doctor: “All right, I’m going to have a look at your mouth here.”

She begins my exam and chuckles slightly.

Doctor: “You know, you share the same last name as one of the doctors here. What a small world, huh?”

My last name, though somewhat common, is uncommon in the area we live in. I type on my phone so she can see.

My Text: “My dad is the chief of emergency medicine; [Father]. Please treat me like a normal patient and just let him know what your action plan is, or he’ll worry.”

Doctor: *Reading* “Oh! I thought your mouth looked familiar!”

I try my best not to smile as she finishes her exam, which ends with me gaining seven stitches at the back of my mouth. The doctor disappears for a few minutes, returning with a lollipop for me for being “such a brave boy.”

Doctor: “Well, since you were such a good boy, I got you a lollipop, and there is a surprise waiting for you at the front door. Have a good night and take care of yourself, [My Name]!”

I thanked her and began to leave, walking through the deserted lobby. I suddenly heard my name being called from behind one of the doors to the emergency department, and there was my father, who I hadn’t seen in three weeks due to the crisis

[florida80]

Red Paint In A Hospital Ward Is Just Asking For Trouble

Art/Design, Auckland, Hospital, New Zealand, Non-Dialogue, Patients, Silly | Healthy | May 4, 2020


I was in hospital for a severe illness. Because doctors were unable to identify what was causing it at my age, given I was in my twenties, I was in a ward for many weeks while they did multiple tests.

Being a fairly active person prior, I didn’t take sitting idle very well. So, after a few days, I was restless, despite being unwell.

I really enjoy crafty activities. The hospital happened to be holding an in-house competition where each individual ward got a theme, with the best decorated getting a prize.

Being absolutely bored out of my mind, I asked if I could help them out with making decorations, which they agreed to. They provided the crafting gear and paints, and we made some pretty cool decorations.

However, I will never forget the poor cleaners that came to do their rounds through the ward one afternoon and found me cross-legged on my bed, arms and gown covered in red paint, because I had dropped a large painted piece of decoration on myself.

One emergency call to nurses later, and I ended up not doing most of the painting activities following that.

That ward won the competition, and after an emergency surgery, I’m doing much better.

[florida80]

Phoning In The Excuses

Canada, Current Events, Liars/Scammers, Optometrist/Optician, Patients, Reception, Vancouver | Healthy | May 3, 2020


I work as a medical receptionist for a retinal specialist. The medical building where our office is located has nineteen floors and each floor has up to five medical offices in it.

Due to the current health crisis, the main door of the building is closed; for the patients to get access, someone has to physically let them in. For the last month, this has been my task. When someone approaches the door, I have to greet them, ask them to step back six feet as required by CDC and WHO, and ask them about their recent travel and health history.

There are still quite a few of the specialists in the building that need to see their patients in person, but not all of them have enough staff on payroll to have a greeter. I am only authorized to let my own doctor’s patients in after they have passed the screening and check them off my list. I am forbidden from letting anyone else in unless they are an employee that I recognize or has a valid pass.

A lot of the people stopping by do not feel that they have to be inconvenienced by the rules meant to protect them.

One of the doctors I don’t work for requires that once their patients arrive, they call their office so one of the staff can come down and collect their patients. I am the one that has to explain this to them. The majority comply but quite a few give me trouble. One particular lady, though, takes the cake.

Me: “I am sorry, but due to the current crisis, I can only let my own patients in and no one else.”

Lady: “I do not have my phone with me.”

Me: “I am unable to help you since I do not work for your doctor.”

Lady: “YOU HAVE TO LET ME IN! I AM ALREADY LATE!”

She moves very close to me, less than two feet. I quickly close the door. She starts banging on the glass. I gesture for her to move further for nearly five minutes before she will comply. I look around for the security guard but do not see him.

The lady moves away from the door. I open the door and repeat the rules to her. She screams at me that she does not have her phone with her. I repeat that, in that case, I am unable to help her since I can’t leave my station.

A few minutes later, as I escort a leaving patient out — both because said patient has mobility issues and to prevent the lady from sneaking in — I spot her staring at her phone.

Me: *Somewhat smugly* “I was under the impression that you did not have your phone with you?”

The lady turned bright red and glared at me.

[florida80]

Time To Terminate Your Relationship With This Receptionist

Jerk, Medical Office, Reception, USA | Healthy | May 2, 2020


I recently found out that I am pregnant. After discussing it with my husband and taking into account our extensive family history of medical problems along with our own, we decide to terminate the pregnancy.

I call a well-known health and wellness center to schedule a date for the procedure and am told that, due to my health history, I have to go to my gynecologist before I can terminate. I call to schedule that appointment.

Receptionist: “[Doctor]’s office.”

Me: “Hi. My name is [My Name]. I’d like to schedule an appointment with [Doctor].”

Receptionist: “Okay, is this an annual review?”

Me: “Um, no, I’m pregnant.”

Receptionist: “Oh, [Doctor] only deals with exams. She doesn’t do anything with pregnancies.”

Me: “Oh. I was told to meet with her—”

Receptionist: “Who said that?”

Me: “[Wellness Center].”

Receptionist: *With an attitude* “Why are you going there?”

Me: “That’s something I’ll be discussing with the doctor, thank you.”

Receptionist: “Are you having an abortion?”

Me: “Again, that is something I will discuss with the doctor.”

Receptionist: “Well, like I said, she doesn’t do those appointments.”

Me: “Fine. I’d like a wellness visit, then.”

Receptionist: “No, we can’t see you.”

She hangs up on me. Unfortunately for her, the doctor’s office has recently started using an app to help patients get in touch with their doctor and track their health. I send a message to my doctor, detailing my interaction with the receptionist.

The next day, I get a call from the office. It is the same receptionist.

Me: “Hello?”

Receptionist: *Huffy* “[My Name]?”

Me: “Yes.”

Receptionist: “The doctor will see you on [date] at [time]. Will that work for you?”

Me: “Yes, that’s fine.”

Receptionist: “Fine.”

She hung up again. At my appointment, the doctor apologized for the receptionist and said she was dealt with. I don’t know if she was fired or they just had a conversation. My doctor supported my decision and I had no complications.

[florida80]

Always Be Honest At The Doctor’s

Great Stuff, Health & Body, Medical Office, Patients, Pennsylvania, Pittsburgh, USA | Healthy | May 1, 2020


I have to go get routine blood work and I am not required to fast. I normally get lightheaded and dizzy when doing blood work but only when I have to fast. Still, I’m not the best with needles so I always try to warn the phlebotomist ahead of time.

Me: “Hey, just so you know, I’m not good with getting blood drawn and I have nearly fainted in the past once.”

Phlebotomist: “Nope, not again. Stand up.”

She has me get up off the chair so she can recline it so I’m less likely to get woozy.

Me: “What did you mean not again?”

Phlebotomist: “I’ve had three appointments already today where people have fainted because they neglected to tell me they had issues with getting blood drawn until after they were on the ground.”

[florida80]

Feeling A Little Sore About This Nurse

Emergency Room, Illinois, Nurses, Silly, USA | Healthy | April 30, 2020


I’m working on a project at home and slice my thumb pretty bad. Don’t play with Exacto knives, kids! After forty-five minutes, the bleeding still hasn’t stopped, so my husband and I decide to head to the ER to see if I need stitches.

Fortunately, the doctor is able to glue it back together and I don’t need stitches after all, but I do need a Tetanus shot. The doctor leaves the room and the nurse comes in.

Nurse: “Which arm would you like it in, sweetie?”

Me: “Is it going to cause any muscle soreness tomorrow?”

I ask her this because I’m a photographer and need to use my right arm. I know some shots have this side effect but can’t remember for sure. If it’s not going to cause soreness, then I prefer it in my right arm since I cut my left thumb and don’t want to double up on the discomfort, but if it is going to be sore, then I do want it in my left so my right arm can still be functional for work the next day.

I probably should explain all that, but it’s 1:00 am and I’m tired.

Nurse: “Oh, no, you’ll be fine!”

Me: “Okay, right arm, then.”

She gives me the shot and is cleaning up and getting ready to leave when the doctor comes back in with my discharge instructions.

Doctor: “Okay, so, your arm is going to be pretty sore tomorrow from the shot, but don’t worry; that’s completely normal.”

The nurse freezes in the doorway when he says this, and I look at her in shock.

Nurse: *Muttering* “Rats, almost made it.”

Me: *Incredulous* “You dirty liar!”

I say this very jokingly because we’ve been lighthearted all along and in the grand scheme of things this doesn’t really matter much.

Nurse: “If I had told you that you’d be sore, you would have refused the shot!”

I sigh over-dramatically, turning to the doctor.

Me: “I’m gonna need a work note.”

[florida80]

Leave The Medicine To The Medical Professionals

Current Events, Customer Service, Florida, Patients, Politics, USA | Healthy | April 29, 2020


I work for a mail-order pharmacy that also manages pharmacy benefits. I work in our Medicare division, so 95% of my customers are over 65. This is just after the president has started to praise a certain medication for Lupus as a treatment for this recent widespread illness.

I get a call from a woman nearly sobbing.

Me: “This is [My Name]; how can I help you?”

Caller: “Yes, this is [Caller]. I saw on the news that the president was saying [Drug] could treat the outbreak.”

As I am pulling up our scripting about this, I look at her account and see she is already taking the medication and has claims going back a couple of years.

Me: “Well, ma’am, we understand the concern—”

Caller: “Is there going to be a shortage? What if I can’t get my Lupus medication? I’ve been taking this for ten years!”

This poor woman is sobbing.

Me: “Ma’am, I certainly understand your concern. And we are keeping up with the reports coming out. At this time, I want to assure you that we are prioritizing our patients who already have a valid prescription. If you’re still worried, then when it’s time to renew the prescription, have your doctor state the reason it’s being prescribed. At this time, we have not received word of a shortage, but we are monitoring the situation daily.”

Caller: “Oh, thank you! I just heard the president saying it on TV and now I’m afraid everyone is going to buy it up!”

Me: “Again, I can understand, ma’am. Please know that if there is an issue, we will let you know right away! Is there anything else I can help you with?”

Caller: “No. Oh, God bless you! Thank you!”

She was one of eight that week. Do these politicians not realize their words have effects on people?

[florida80]

Nonagenarians Living On The Edge

Assisted Living, Health & Body, home, Pennsylvania, Pittsburgh, USA | Healthy | April 28, 2020


I am an aide for the elderly. I’ve been sick for a few days and since all of my clients are high-risk — as am I because of asthma — I decide to call in sick for a week, just to make sure it isn’t anything serious.

One of my clients has managed to get my personal number and gives me a call.

Client: “[My Name]? Hello!”

Me: “Hello, Miss [Client], how are you?”

Client: “I’m fine. Listen, I was just talking to my son and he is worried about all this nonsense. He wants to cancel your appointments for the month.”

Me: “Oh, that’s actually a great idea! You’re very high-risk because you’re in your nineties and on oxygen. I’m glad you listened to him. Plus, I’m sick, too, so I was really worried about infecting you if this is more serious. “

Client: “You know I don’t care. If I get this disease, then it’s a good day.”

I’m used to her talking like this.

Me: “No, no, no, you don’t want to die from this; it’s pretty bad. You want to go peacefully in bed, remember?”

Client: “Right, right. So, I won’t see you during this month. But you can stop by anytime if you’re in the neighborhood!”

I’m trying not to laugh.

Me: “Miss [Client], I can’t. The whole purpose is to keep you safe.”

She is one of my favorite clients. She’s one of those tough cookies but has a good heart. I’m sure she’s going to be super lonely this month but I told her to call me anytime she wanted to! Also, for those curious, I am feeling a little better but still coughing and having trouble breathing. Yay, asthma

[florida80]

Pussies Playing Possum

Australia, Bizarre, New South Wales, Pets & Animals, Vet | Healthy | April 27, 2020


I have a cat who had a rough life before she came to me. She was wandering around in the bushland for most of her life and leaving her kittens with people who worked in a building in the area. She was eventually trapped and brought to me as a feral for my barn program. However, we discovered she was friendly and I adopted her and named her Possum.

Possum has some health problems which means a trip to the vet every six months or so. She’s had to have most of her teeth removed, and she has skin problems, pre-cancerous nodules on her throat, and arthritis.

Possum has a purr that sounds roughly like a cross between a demented kookaburra and a lawnmower with a broken blade. She’s also incredibly loud to the point where it’s difficult to hold a conversation in the same room with her when she’s stressed, which means most of this conversation is carried by yelling over the top of her.

I’m leaving the consult room with Possum in a carrier.

Me: “Thanks again for everything. I’ll see you soon.”

Possum: “BRAAAAAAAAAP!”

Me: “How much do I owe?”

Vet Nurse: “It’s [price]. We’ll just get the tablets for you.”

Possum: “BRAAAAAAAAP!”

Other Client: “What do you have in there?”

Me: “Possum.”

Possum: “BRAAAAAAAAAAAA AP!”

Other Client: “You have a possum in there?”

Me: “What? No, she’s a cat. Her name is Possum.”

The other client looks into the carrier. Possum chokes on her purr and squawks like a dying chicken.

Other Client: “What the f***?”

Possum: “BRAAAAAAAAP!”

I laughed so hard I had to put the carrier down and hang on to the counter.

[florida80]

Suffocating Under The Weight Of Lazy Doctors

Doctor/Physician, Emergency Room, Hospital, Lazy/Unhelpful, USA, Washington | Healthy | April 26, 2020


I have a medical condition that makes colds and the flu very dangerous for me. I could die from either. I catch the flu despite having gotten vaccinated; the shot doesn’t always work 100%. I am prescribed antiviral medication and actually start feeling better.

But then, I wake up in the middle of the night feeling like I am trying to breathe through Jello. The flu has triggered bronchitis, so I pack a bag and go to the ER.

The doctor there isn’t taking it seriously at all but I know I am in no shape to go home with oral antibiotics. The ER doc has been on the phone with my specialist.

ER Doctor: “Doctor [Specialist] said to send you home with oral antibiotics.”

Me: “Absolutely not. This is probably the sickest I’ve ever been. You never even listened to my lungs, so how can you give my doctor an accurate picture of what’s going on? I’ve had doctors listen to my lungs when I come in for a sprained ankle!”

ER Doctor: “Well, the hospital is pretty full right now, so we’re not going to admit you.”

Me: “Yes, you are! Figure it out, because I’m not going home!”

ER Doctor: “Uh, well… I’ll see what I can do.”

He had a nurse come in and put a pulse-ox monitor on me to measure my pulse and oxygen level and then had me walk. I didn’t make it twenty feet before my oxygen tanked. The doctor was shocked. He thought that everything would be fine and it would prove to me that I was healthy enough to go home. But I obviously wasn’t fine, so they admitted me.

I had a room upstairs about an hour later. He never did listen to my lungs which infuriated my specialist. I spent a week in the hospital and another month recovering at home. I also filed a grievance against that ER doc.

[florida80]

Did You Try Reading The Directions?

Extra Stupid, Pharmacy, Rhode Island, USA | Healthy | April 25, 2020


A customer comes up to me with a book and a pair of reading glasses.

Customer: “Hi. I have a question. Maybe you can help me.”

Me: “Okay. I can try.”

Customer: “My doctor told me I should get reading glasses, but I don’t understand. Do I put the glasses on over my others? I asked my doctor and he didn’t answer me.”

Me: “Um… no. You just put the reading glasses on.”

Customer: “Oh. Okay. I mean, I can see the writing better this way, but I don’t know why my doctor wouldn’t answer when I asked him. I mean, how am I supposed to wear two pairs of glasses?”

[florida80]

Hope You Like Puppies

Extra Stupid, Pets & Animals, USA, Vet | Healthy | April 24, 2020


I work in a veterinary hospital. A client walks up to the desk.

Client: “I want to give the vaccine to my dog to make her have no more babies.”

Me: “Pardon?”

Client: “You know! The vaccine you give so she can’t have babies.”

Me: “Unfortunately, there is no vaccine that can do that.”

Client: “Oh, then how do you do it?!”

Me: “It’s a surgery; we remove their uterus and their ovaries.”

Client: “Dios mío, no. I’ll leave now. You don’t know what you’re talking about.”

Me: “Have a good day.”

[florida80]

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“Opportunistic” Might Be Less Harsh

Criminal & Illegal, Finland, Pharmacy | Healthy | April 23, 2020


Customer: “To whom can I give this medical waste?”

I notice that the product contains a mild opiate.

Me: “You can give it to me; I’ll make sure it’s properly discarded.”

Customer: “Yeah, I figured that I could have made some money selling it on the street, but that would have been too much of a hassle!”

Me: “Not to mention illegal…”

[florida80]

Just What Labor Needs: Complications

Current Events, Emergency Services, Health & Body, Silly, UK | Healthy | April 22, 2020


The hospital where I’m going to have my baby is currently restricting the number of people who can enter due to a global outbreak of illness. This means my partner can’t be with me for the delivery. This has led to a couple of interesting conversations.

The main one is when my labour starts at home. My partner is talking to the 999 operator on speakerphone to get an ambulance. Halfway through, this happens.

Partner: “Will they get here soon? I think the baby’s coming.”

Operator: “Ma’am, we have to ask that you and your baby stay at home. We can only take the patient. We’re trying to limit the number of people in hospital to reduce the infection rate.”

Partner: *Pauses* “I think you misheard me. I mean the baby currently exiting my wife’s uterus.”

I started laughing so hard I was distracted from contractions for a few minutes.

[florida80]

The Editors Are Dying (Of Laughter)

Colorado, Funny, Health & Body, Medical Office, Patients, USA | Healthy | April 21, 2020


When I started college, I lived on campus and had a meal plan. I ate a lot of pizza and whatever else you’d expect college kids to eat. I did not drink alcohol and I considered myself pretty healthy.

One day, I started having cramps in my abdomen. It got worse over a few days and I was worried that maybe my appendix was getting ready to burst or that I was having some other issue like that. I went to the local medical clinic to get checked out and make sure I wasn’t dying.

The doctor had me get up on the exam table so she could press around on my abdomen and see what to do next. I was so worried I’d need surgery and have to stay in the hospital with my family being more than four hours away.

As the doctor was pressing around, trying to find the offending area, she told me that I was not dying. I was just constipated and needed to eat some more vegetables; she made a few suggestions.

When I got done, I never told anyone what was actually wrong, just that the doctor said I wasn’t dying.

[florida80]

Time Travelling Is No Fun In The Real World

Date, Department Store, Golden Years, Health & Body, Oregon, USA | Healthy | April 20, 2020


I work as a cashier at a department store. This elderly couple comes up to the register. They’re regulars and also happen to be the grandparents of my Person In Charge.

The woman writes a check, like she always does, and hands it to me when she’s finished. I do a quick once-over but then notice something strange. The date she has just written is wrong. And I don’t mean, oh, she put last month or the wrong day on. We are in August of 2018 and the date she wrote was December 13th… 1947. I have her correct it and off she goes.

I call my PIC over to my register.

Me: “Um, [PIC], I need to tell you something. Your grandma came through my line and wrote a check but she got the date wrong. Like… really really wrong.”

I pull the check out and show it to him.

Me: “I think you need to take her to the doctor as soon as possible. My brother is a fireman and I’ve heard of things like this happening. I don’t think it’s life-threatening at the moment; she seemed fine aside from the date. But something is wrong.”

The next day, he took her to the doctor to get checked out. It turned out she’d had a small stroke and had the onset of dementia.

[florida80]

Definitely The Wrong Call

Alberta, Canada, Employees, Ignoring & Inattentive, Pharmacy | Healthy | April 19, 2020


I see a missed call on my phone and recognize the number from a store where I used to work over ten years ago. I check my voicemail and it’s from the pharmacy.

Pharmacy: “Hi, [My Name], it’s [Store Pharmacy]. We aren’t able to get your prescription in; can you call us back?”

I moved my prescriptions since I quit and haven’t been to the doctor recently, so I call back, confused.

Pharmacy: “Hello, [Story Pharmacy], how can I help you?”

Me: “My name is [My Name] and I just had a missed call about a prescription?”

Pharmacy: “Yes, we aren’t able to order the cream in but we called [Doctor] to ask about an alternative.”

Me: “That’s not my prescription; I haven’t had anything filled there in years. It must be for someone else?”

Pharmacy: “Is your name [Full Name]?”

Me: “Yes.”

Pharmacy: “Is your phone number [number I called from]?”

Me: “Yes.”

Pharmacy: “Is your birthdate June 2—”

I cut them off.

Me: “That is not my birthdate; I’m not allowed to hear that information. This is someone else’s prescription.”

Pharmacist: “Oh, sorry about that, then!”

Am I glad I switched pharmacies…

[florida80]

When Mom And Dad Are Scarier Than The Dentist

Bizarre, Dentist, Patients, Phone, USA | Healthy | April 17, 2020


I used to work in a children’s dental clinic. One of my jobs was to contact the parents to remind them of their child’s appointment. One afternoon, I dialed a number and it went to voicemail. This is what I heard:

“Death waits for all of us. It casts a shadow before the young and dances on the back of the old. It comes whenever it will: in your sleep, while you eat, while you drive…”

There was a pause.

“Hmm, maybe even in a voicemail message. If you are brave, leave one.”

Then came the beep.

I’ve never left my message so quickly. And it was for two kids!

[florida80]

A Difference As Simple As Black And White

Doctor/Physician, Hospital, Ignoring & Inattentive, Silly, USA | Healthy | April 15, 2020


Even though this incident had me briefly worried, I really love it in retrospect simply because of what it meant about the young man involved. His heart was in the right place, and I have to say, he had a good world view.

I’m in the hospital for what the doctor tells me is major surgery. As often happens in these hospital jaunts, I meet the entire staff of people who will be attending my operation.

Just before surgery, the anesthesiologist and his — rather new and green and eager — assistant come in to bid me a good day. They are in masks, scrubs, and caps.

Anesthesiologist: “Hi, [My Name]. My name is [Anesthesiologist] and this is my assistant, [Assistant]. We will be taking care of the anesthesia for you this morning.”

We chat, and I ask questions. [Assistant] desperately wants to prove to the two of us that he knows what is going on and makes a couple of comments that are really gauche and a little stupid, but since it has nothing to do with anesthesia or surgery, I am not concerned. His boss occasionally rolls his eyes, and he tells me, “He really knows his stuff but he’s a little awkward socially,” when [Assistant] leaves the room.

I’m not concerned; I trust my doctor, the anesthesiologist has been very reassuring, and I figure it’s a little late to turn back now.

The surgery goes fine and I wake up a few hours later. Eventually, two handsome young men walk into my room.

Anesthesiologist: “Hi, [My Name]! Do you remember us?”

Me: “I sure do.” *Pointing* “You’re [Anesthesiologist] and you’re [Assistant].”

Anesthesiologist: “Wow. You’re really sharp. You remembered our names!”

Assistant: *In awe* “And, hey. She got us right, too. You couldn’t even see us when we first met. We were in masks! She was still able to tell us apart!”

[Anesthesiologist] and I look at each other and [Anesthesiologist] cheerfully smacks [Assistant] in the shoulder.

Anesthesiologist: *To me* “Tell him how you could tell us apart! Go on. Tell him.”

[Assistant] looks at me expectantly.

Me: “I could tell you apart because [Anesthesiologist] is black and you are not.”

[Assistant] stares at us for a few minutes as if just noticing that he and his mentor look nothing alike, even down to the fact that [Anesthesiologist] is small and compact and [Assistant] is tall and lanky.

It is the cutest moment ever. And I just love the fact that [Assistant] never considered it. When I speak with my doctor later, I mention the incident. She bursts out laughing.

Doctor: “Yeah, [Assistant]’s a little ditzy, but I have to say we should all have his world view.”

[florida80]

A Hearty Dose Of Stupid Questions

Employees, Extra Stupid, Florida, Hospital, USA | Healthy | April 13, 2020


I’m a nurse at a busy hospital. We often get calls about anomalous readings regarding the heart monitors from the techs who monitor them remotely. Usually, it’s an easy fix like changing out the batteries of the monitor, making sure the connection is secure, or reattaching leads — those sticky things they stick all over your chest and belly at the hospital.

One afternoon, I get this call.

Heart Monitor Tech: “Are you the nurse for room [number]? Oh, my God, your patient is in asystole!” *Meaning they’re flat-lining* “You need to check on them right away.”

Me: “Hmm, I assure you she is not. I’m standing in front of her and she is breathing and talking to me right now.”

Heart Monitor Tech: “Are you sure?”

Me: *In my head* “Yes, I’m absolutely sure I’m not talking to a f****** corpse.”

Me: *Out loud* “I’ll be sure to check the monitor and leads, thanks.”

Patient: “So, I’m definitely not dead? Right?”

[florida80]

The Hamster Is Probably More Self-Aware

Current Events, Health & Body, Ignoring & Inattentive, Jerk, South Carolina, Strangers, USA, Vet | Healthy | April 12, 2020


I’m in my mid-forties. My beloved hamster started to have blood in his urine at about the worst possible time, during the start of a widespread illness. I got a same-day emergency appointment and took him to my local vet who, thankfully, was open.

There was a large sign on their door asking patients not to enter if they showed any signs of the illness, but rather to call for further instructions. I stopped, read the sign, and then carefully entered, stopping at the tape marker before the receptionist’s desk. The receptionist was a woman in her sixties wearing gloves and other protective equipment.

I noted after greeting her that I had read the sign and had no symptoms. The vet, the receptionist, and I were all careful to keep separation as much as possible during the visit.

The visit went well and my hamster was prescribed antibiotics. As I was waiting to check out and pay, a woman in her sixties walked in the door with no pet and stood right next to me, despite the fact that the place had no other clients and she could easily have moved further away.

I moved away as far as I could get and still conduct my transaction.

The receptionist told the woman, “I need to ask you if you have read the sign.”

“What sign?” the woman asked.

“Please go outside and read the sign.”

The woman stepped out, huffing, and read the sign while the receptionist and I looked at each other in horror like, “Duh? There is a flipping world-wide crisis going on.” The receptionist actually smacked her forehead and I shook my head in sheer disbelief.

The woman stepped back in and said, “I read the sign. I’m fine,” and then flopped down in a chair as close to me as she could possibly get.

I looked at the receptionist like, “Help!” and she got me checked out and on my way as fast as possible. I fled out the door with my sweet boy — the receptionist was kind enough to hold the door for us — and I hear the woman asking her if she could buy a commonly available brand of dog food you can get at nearly any store.

I still can’t believe she’d risk her life in an international health crisis for dog food she could have ordered online or had delivered to her car at the nearest pet store, and then further do so by standing right next to someone.

If I get this illness, I have a pretty good chance of making it. People her age are dying at a rate of one out of three. If the CDC and WHO and everyone else tell you to separate as much as possible, do it!

Much as I am annoyed by young people partying on the beach during this, it’s not just them that are acting foolishly.

My hamster, by the way, is doing fine.

[florida80]

Putting The Wrong Person Under Pressure

Crazy Requests, Hospital, Patients, USA | Healthy | April 11, 2020


I work in an ER as a health unit coordinator, which means one of my many jobs is answering the phones. I’m not allowed to give medical advice over the phone, and neither is anyone else. The phone rings.

Me: “[ER], this is [My Name].”

Man: “Hey, uh, so, I’m sitting in [Other Local ER]’s waiting room. They just took my blood pressure and it seemed high; can you tell me if it’s high or not?”

Me: “Did you say you’re sitting at the [Other Local ER]?”

Man: “Yeah! So, my blood pressure was [a very normal and perfect pressure]; is that high?”

Me: “Unfortunately, sir, I can’t give you any medical advice over the phone, but since you’re sitting in another ER, you could ask them, or I could refer you to a nurse hotline number.”

Man: “Could I get that number, please?”

Me: “Uh, sure.”

He took the number and hung up. For the life of me, I can’t figure out why he would think to call another ER to find out if his blood pressure was high.

[florida80]

A Grand Effort To Prevent Disease

Current Events, Grandparents, Health & Body, Medical Office, Michigan, Non-Dialogue, USA | Healthy | April 10, 2020


My aunt was about to become a grandmother and wanted to make sure she was clean of any diseases before visiting her daughter and newborn grandchild in the hospital. She had suspected that she had a cold and wanted to make sure it wasn’t anything worse, so she set up a doctor’s appointment.

When she went in for her appointment, the doctor came into the exam room in a full hazmat suit.

The doctor apologized and explained that it was a new protocol when seeing patients who might have a certain disease. My aunt was given a clean bill of health and will see her first grandchild soon

[florida80]

Weird Is The Word

Crazy Requests, Hospital, Patients, USA | Healthy | April 9, 2020


I work in an ER as a health unit coordinator, which means one of my many jobs is answering the phones. I’m not allowed to look up patients’ medical records except for in certain circumstances.

The phone rings.

Me: “[ER], this is [My Name]; how can I help you?”

Man: “What’s this word?”

Me: “I’m sorry?”

Man: “This word in front of me; what does it mean?”

Me: “Sir, I can’t see what’s in front of you. Could you spell the word out for me?”

He spells out a word and I write it down; it’s not a word, term, or medication I’ve ever heard of before. I pronounce it how I assume the word would be pronounced.

Man: “What is it?”

Me: “I’m not sure. Uh… how can I help you?”

Man: “This paper here said to call this number for the pharmacy if I had any questions, so I did!”

Me: “Sir, this is the ER.”

Man: “Oh, really?! Can you, like, look up medical records?!”

Me: “I’m sorry, but unfortunately, I can’t do that.”

Man: “Really? You can’t look it up for [Man]?”

Me: “No, I’m sorry, I’m not allowed.”

Man: “Aw, man! Okay, well, have a good night!”

That was one of the weirdest calls I have ever gotten.

[florida80]

Self-Isolate Before It’s Too Iso-Late

Australia, Current Events, Extra Stupid, Health & Body, Hospital | Healthy | April 8, 2020


This call takes place in mid-February 2020, just as the panic is starting but before any of the major lockdowns in Australia. My hospital has just opened up a testing clinic but is only accepting patients who meet certain criteria. I’m a switchboard operator, and we’re not medically trained and are not meant to give advice, but in this strange new world we’re in we are finding ourselves having to triage callers to help lighten the load.

Caller: “I heard you guys are testing for that Corona? Where do I go?”

Me: “Okay, first, I just need to check that you meet the criteria to be tested. Are you currently experiencing flu-like symptoms?”

Caller: “Yes, my husband and I have a fever and sore throat.”

Me: “Okay, and have you been overseas in the last fourteen days?”

Caller: “Yes, we just got back from Italy two days ago.”

Me: “Okay. It sounds like you do meet the criteria to be tested.”

I give specific instructions for how to access the clinic using a special entrance.

Caller: “Okay, thanks. We’ll come in soon. Oh, also, my aunty is admitted there with you guys at the moment. Might as well kill two birds with one stone and visit her while we’re there!”

Me: “Umm, no, please don’t do that.”

Caller: “Huh? Why not?”

Me: “Uh… They ask you to self-isolate if you believe you have it. I would not recommend visiting an inpatient.”

Caller: “What? Oh, yeah, I guess that makes sense. Okay, we won’t visit her, then. Thank you, bye!”

This is why it’s spreading!

[florida80]

A Depressing Misunderstanding

California, Language & Words, Los Angeles, Medical Office, Nurses, USA | Healthy | April 7, 2020


I’ve recently started antidepressants, and a nurse calls me a few days later to check on me.

Nurse: “How are you feeling? Are the meds working for you?”

Me: “A bit better, but I’m still taking stock.”

Nurse: “What was that?”

Me: “I’m taking stock? To see if I feel better?”

Nurse: “You shouldn’t be doing that.”

Me: “What? Why not?”

Nurse: “You shouldn’t be taking anything not prescribed by your doctor.”

Me: “But I’m taking stock; it’s just an idiom. Because I’m not sure yet whether the medicine is working.”

Nurse: “Would you like me to have the pharmacy give you a call?”

Me: “That would probably help. Thank you.”

[florida80]

America, Ladies And Gents!

Billing, Colorado, Extra Stupid, Great Stuff, Health & Body, Hospital, Non-Dialogue, USA | Healthy | April 6, 2020


My dad needed to get his physical done and went to our family doctor. The doctor’s office was located in a sort of strip mall setup along with other private practitioners and specialists. This building was, in turn, located directly adjacent to the actual local hospital, even sharing the same parking lot.

As part of the physical, my dad was getting blood drawn but the nurse had difficulty getting their needle into his veins, meaning he had a needle probing in his body much longer than usual. Eventually, his body decided enough was enough and he seized.

Worried for his health, they quickly loaded my dad onto a gurney and wheeled him across the parking lot to the ER where he was quickly diagnosed as being fine. After he recovered, the blood draw was rescheduled and he headed home.

Fast forward a few weeks: a bill from the hospital arrived. Since he’d gone to the ER, my dad was expecting a high price, but this proved to be even more than expected by several hundred dollars.

Looking through the itemized bill, it was mostly the expected expenses: ER visit, fluids, etc. What stuck out was the several-hundred-dollar ambulance service my dad apparently got from being wheeled across the parking lot on a gurney.

He fought the bill, saying he might have paid if they’d at least put him in an ambulance and let him turn on the siren.

[florida80]

Finally, Someone With A Dose Of Sense

California, Pharmacy, Reception, USA, Vet | Healthy | April 3, 2020


There are certain medications that can be used in both humans and animals, but usually, the dosages are very different. One of these medications is Phenobarbital, a seizure medication. Our office doesn’t keep this medication in stock so we have to call it in to a human pharmacy.

One of our canine patients is on Phenobarbital. He has been stable on his dose for years, but they do not make a pill in the size he needs, so we prescribe him two different sizes to add up to the right amount. Apparently, this is not regularly done with humans, because every time we call in his medication we get a call from the pharmacy to confirm some things. So, we put a note on his file with what to say when they call back.

I am training a new receptionist and have just had her call in his refill authorization. Soon after. we get the expected call from the pharmacist. She has the pharmacy on hold and asks what to do, so I tell her to open his chart and read the script.

New Receptionist: “Hello. Apparently, I have to read this note to you. Yes, he needs both sizes. Yes, at the same time. Yes, we know this is a very large dose for a human, but he is a dog. He is a very large dog. He has been taking the pills like this for years now. Thank you.”

I am sitting there listening to her side of this, fighting the urge to facepalm, and thinking it was pretty obvious that those were meant to be the responses to questions she would be asked and not to be read straight through like that.

The pharmacist says something and she replies:

New Receptionist: “I’m not sure. Um, looks like the note was dated four years ago.” *Pause* “Um, I think so; let me check.” *Turns to me* “Hey, [My Name], have we been saying this every time we call his medication in?”

I nod and she turns back to the phone.

New Receptionist: “Yeah, we have.” *Pause* “Really? That’d probably save everyone some time. Thanks.” *Hangs up* “They are going to put a copy of our note on their computers so they don’t have to keep calling in every time.”

Me: “Wait, they could do that? I thought it was a requirement for them to confirm odd-sounding doses, and that the phone calls were just formalities so they could check a box saying they did it. How did none of them ever notice that we were having the same conversation every four months?”

We no longer get confirmation calls for that patient.

[florida80]

Didn’t Pass The Think-It-Through Checkpoint

Alberta, Canada, Current Events, Health & Body, Medical Office, Parents/Guardians | Healthy | April 2, 2020


It’s -17C, windchill to -19C, but the cutoff for “don’t take the baby outside unless the house is on fire” is -20 including windchill, so I bundle her three outfits deep under her snowsuit, mittens, toque, and bunting, and catch the bus to an appointment. She’s asleep by the time we get there, but I’m wide awake, cheeks frosty, steps quick. Stepping in, I find an antiviral checkpoint just inside the front door, manned by a guy in a white bodysuit and a blue mask.

My first thought: “Oh, no, zombies!”

I might be very slightly drunk on sleep deprivation.

Checkpoint Guy: “Hi, there! Just before you step in, can I ask you some questions?”

Me: “Sure.”

[Checkpoint Guy] asks about travel and a list of symptoms. I answer each question the same way.

Me: “Nope.”

Checkpoint Guy: “All righty, then. Let me just check your guys’ temperatures — or I assume you’ve got a passenger in there!”

Me: “Yup!”

I crack open one of the hoods, displaying a bundle of cloth that has two cheeks, two closed eyes, a nose, and no other visible skin.

Checkpoint Guy: “Awww! I shouldn’t have to wake her up. Just that little cheeky-cheek should be good!”

I think of my own frosty cheeks.

Me: “Her cheek’s going to be pretty cold.”

Checkpoint Guy: “Yup! Little cheeky-cheek!”

His remote thermometer beeps and shows 30.

Checkpoint Guy: “Okey-dokey! Now, I need to do you.”

Me: “Sure.”

[Checkpoint Guy] beeps my cheek.

Checkpoint Guy: “Yup! You’re good! Just have some hand sanitizer and you’re on your way!”

Me: “Sure.”

I use sanitizer, go through, and push the elevator button.

New Voice Behind Me: “Aren’t you cold?”

Checkpoint Guy: “Nope! I’m good! I’ve got long johns, extra shirts, and warm gloves under the medical gloves. Standing right by the door all day — I’m prepared!”

Pause.

Checkpoint Guy: “You know, everyone I’ve checked has read really low, like 30 degrees. Do you think it’s because they just came in from the outdoors?”

Yes, I mentioned this hitch to the doctor I saw.

[florida80]

On April First, Trust No One

Family & Kids, Great Stuff, Holidays, Hospital, Nurses, Pennsylvania, Pranks, USA | Healthy | April 1, 2020


My wife was in labor for about twenty hours before deciding to do a cesarean section. I am 6’8″ tall and about 300 pounds. During our visits through the pregnancy, I regularly joked around with the doctor. Even in the Lamaze classes, I would joke around, typically embarrassing my beautiful wife.

My oldest son was born via C-Section at 11:50 PM on March 31st. I was there, I watched, and I was exhausted. It was gruesome and awesome at the same time.

I was extremely emotional — had a son! I was crying tears of joy.

After he was extracted from his nine-month sentence inside of my wife, he was swaddled appropriately by the nurses in the operating room. We were both then whisked away: him to the nursery to get de-munged, and me to see my large family — brothers, parents,

Godparents, etc. — all of whom were at the hospital waiting in anticipation of the big event.

So, there I was, telling my family that we had a beautiful boy, and that everyone was okay. I was blubbering as tears were still streaming.

All of a sudden, in an over-the-top manner, a nurse came running around the corner and said, “Mr. [My Name], Mr. [My Name]! They need you back in the operating room! The second one just came out!”

Huh, what? What? WHAT?! Oh, my God! I started running down the hall to go back to the operating room. I’ve never been considered graceful, and it really wasn’t pretty to see me lumbering down the hall.

I heard the nurse call out again, “MR. [MY NAME]!”

My response was dramatic and immediate as I spun to look at her. “WHAT?” I exclaimed.

With a very calm demeanor and a twinkle in her eye, she said, very matter-of-factly, “April Fools.”

I could have been knocked over with a feather. I stammered and stammered. Meanwhile, my family, who witnessed the event, were in stitches enjoying the whole scene as it played out in front of them.

In the operating room, my wife was laughing (while being stitched back together). All of this was the doctor’s idea, II suppose a little of my own medicine after enduring me throughout the pregnancy.

It’s a story that I tell often, not only for the humor in it, but also because it was one of the greatest days of my life: the day I met a great person, my wonderful son.

[florida80]

April Is A Nice Name

California, Children, Hospital, Pranks, Sons & Daughters, USA | Healthy | April 1, 2020


It is April Fool’s Day. I go into the hospital for a scheduled cesarean for my third child. Thanks to both a blood test and an ultrasound, we know we’re having a boy. The surgery starts, and it doesn’t go as expected.

Doctor: “Oh, wow, look at that!”

Surgical Tech: “Oh, my gosh.”

Me: “What?”

Doctor: “Okay, it’s a girl.”

Me & Husband: “What?”

Husband: “Did you say, ‘girl’?”

I just started laughing. And that’s how our daughter entered the world — by conning us into thinking she was going to be a boy, and revealing her true nature on April Fools Day. Well played, baby. Well played.

[florida80]

At Least The Names They Picked Had Letters In Them

California, Funny Names, Great Stuff, Pets & Animals, Silly, USA, Vet | Healthy | March 30, 2020


I work for a vet, and I’m checking in a new patient. She was adopted from a shelter about a year ago and is now due for her annual exam and vaccines. Her entire family comes with her: Mom, Dad, and three pre-teen or teen children.

Me: “The shelter paperwork says her name is Princess. Is that still her name?”

I get five very clear negative responses.

Me: “So, what is her new name?”

Simultaneously, each from a different person, I hear the names Molly, Fluffy, Annie, Coco, and Jessie. They then fall into a several-minute-long discussion of names where they actually end up adding at least three other options. I let them continue until an exam room is available and then lead them in and put the chart on the doctor’s ready pile. When the doctor grabs her chart, he gives me a look.

Me: “It’s the only thing they all agreed on.”

The doctor shrugs and walks into the room.

Doctor: “So, this is the dog formerly known as Princess?”

[florida80]

This Debt Collector Had Better Hope HE Has Insurance

Debt Collection, Employees, Ignoring & Inattentive, Insurance, Jerk, USA | Healthy | March 29, 2020


(I’m a broke college student supporting myself with student loans, whatever hours I can get at my work-study job, and the small amount of money my parents can spare. Luckily, I’m still on my parents’ insurance. When I get into a bad bike accident and have to get stitches and x-rays at the hospital, their insurance covers the bill. It’s been a couple of months since then when I answer a call from a number I don’t recognize.)

Caller: “Am I speaking to [My Name]?”

Me: “This is her.”

Caller: “My name is [Caller], and I’m calling on behalf of [Debt Collection Agency] about an unpaid medical bill.”

Me: “What? I didn’t think I had any unpaid bills.”

Caller: “The bill is [amount] for an ambulance ride on [date of the bike accident].”

Me: “But my insurance covered that!”

Caller: “Sometimes insurance doesn’t cover certain services, like ambulances, if they are seen as unnecessary.”

(The ambulance was definitely necessary since there was a suspicion at the time that I’d seriously injured my neck and I was bleeding profusely from my head.)

Caller: “The billing department attempted to contact you multiple times, but you’ve consistently ignored them. Now the bill has been sent to us, and it will negatively affect your credit. However, if you pay it right now, we can try to remove it from your credit report. How will you be paying today, [Card #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] or [Card #2]?”

Me: “Um, I won’t be paying today. I need to contact my insurance company to see what’s going on. This should have been covered, and I’ve never heard of it before today.”

Caller: “If you don’t pay today, your credit will be negatively affected. You will never be able to get a loan, a mortgage, or a credit card.”

Me: “I need to talk to my insurance company before I do anything.”

(He keeps trying to convince me, so I eventually just hang up. I contact my insurance company and find that no claim was ever submitted for the ambulance trip and that they would have covered it if it was. Then, I call the hospital billing department to figure this out. It takes a very long time to reach the right person, but I finally find out what happened.

In an amazing display of incompetence, someone had billed it to the wrong insurance company in the wrong state using the wrong contact details. Obviously, that claim was denied, so they sent the bill to whatever address they’d written on the claim. With this level of screwing up, I’m guessing they mixed up my file with someone else’s.

Luckily, the person I talk to is more helpful, and she gets all the information she needs to submit the claim to my real insurance. She also promises to take the whole incident off my credit report once everything’s done. However, it will take several weeks at the very least for the claim to go through. In the meantime, I get another call several days later from the same bill collector.)

Caller: *after making sure he’s speaking to me* “Our records indicate that you still haven’t paid your bill. What payment method–”

Me: *cutting him off before he can get too far into this* “I’ve contacted my insurance and the hospital’s billing department and gotten the whole thing sorted out. There was a billing mistake. Many, in fact. But the claim has been properly submitted to my insurance now. It just takes a while to go through.”

Caller: “Well, you still haven’t paid. It’s on your credit report. I can’t take it off at this point since you’ve refused to pay it once already, but paying today will make sure your credit doesn’t get even worse. How will you be paying today, [Card #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] or [Card #2]?”

Me: “As I said, my insurance is paying it. We just have to wait for the claim to go through.”

Caller: “But your credit–”

Me: “The billing department said they’d take it off my credit report completely, as they’re the ones who made the mistake.”

Caller: “I’m looking at your credit report right now, and it’s not looking good.”

Me: “The claim was only submitted a few days ago. It hasn’t gone through yet.”

Caller: “If you pay in full right now, this will go away immediately. No need to wait for the claim to go through.”

Me: “Hold on. You want me to pay for something that I never needed to pay for in the first place, just to speed things up? That’s ridiculous! And even if I was going to pay, it’s not like I have that kind of money just lying around.”

Caller: “Surely you have some jewelry or electronics you could sell. I can give you the address of a pawn shop nearby.”

Me: “What? No! I didn’t mean I intended to pay you. My insurance is paying it directly to the hospital. We all just have to be patient.”

(This went back and forth for a while. It became clear that he was working on commission and wouldn’t get any money if the bill was paid through the insurance company. Eventually, I just had to hang up on him again, since it was obvious he was not giving up. He continued to call me multiple times a day for weeks, sometimes during class. Finally, the claim went through, and the debt collector stopped calling.)

[florida80]

This Doctor Is Such A Headache

Doctor/Physician, Ignoring & Inattentive, Lazy/Unhelpful, Medical Office, The Netherlands | Healthy | March 27, 2020


(I have had headaches all my life, but they suddenly become chronic, so I visit the doctor.)

Me: “I have a headache about five days of the week, and I have sleeping problems. I’m not sure which one is causing the other, though.”

(I proceed to give the doctor a list of things I’ve tried and checked, such as diet, climate, schedule, workout regimes, etc.)

Doctor: “I usually recommend a headache diary, but it seems you know pretty well what you’re doing. I suggest reading an hour before going to bed, instead of looking at a screen; that will help.”

Me: “No, that’s not it. I have gone screenless for three weeks but still had headaches. Also, reading before going to bed makes me have trouble falling asleep.”

Doctor: “Oh. Well, I still recommend reading an hour before bed instead of screen time.”

Me: “I am an avid reader, and I assure you that this is not the solution.”

(After going back and forth a few times…)

Doctor: “Well, I still recommend you try it.”

(She then proceeded to walk me to the door, indicating that the consultation was over. When I was back at home fuming, my husband suggested going to get my eyes checked. It turns out, I needed glasses! I could still see sharply, but the strain on my eyes caused the headaches. They were mostly strained by… reading. I’m glad I didn’t listen to the doctor, because more reading would have worsened the headaches. I have a new doctor now.)

[florida80]

The Squeaky Needle Gets The Sweets

Massachusetts, Medical Office, Nurses, Patients, Silly, USA | Healthy | March 25, 2020


(My immunization records for college are incomplete, so I need to get a couple of shots. I hate needles, but I can distract myself from the pain by chatting with the nurse. However, some shots are just more painful than others, and for this particular one I swear and go pale.)

Nurse: “All right, you’re all set! Are you feeling okay?”

Me: *sigh* “Yeah, I’m fine.”

(I pause.)

Me: “I mean…” *fake childish voice* “Wah! It hurts! I want a lolly!”

(I laugh. The nurse arches a brow.)

Nurse: “Do you actually want a lollipop? We’ve got some.”

Me: “What?! YES!”

(The nurse left and came back a minute later with a small bucket of lollipops. I picked a blue raspberry pop and proceeded to text several friends to brag about it.)

[florida80]

Fluffy’s More High-Maintenance Than Most Pets Of His Kind

Awesome Workers, California, Golden Years, Pets & Animals, USA, Vet | Healthy | March 23, 2020


(I work at the front desk at an animal clinic that is located on a street with many assisted living facilities. Most of them are not pet-friendly — they may have an office cat but residents can’t have personal pets — except for the largest of them which is right next door and pet-friendly.

We have a deal with the management of this facility where, whenever a new resident moves in with an animal, we set them up as a patient with us, the facility handles all their billing, we send care instructions to them to make sure the residents don’t forget the doses, and when making appointments we contact both the owner and the facility so they can make sure the owner doesn’t have something else scheduled that day and doesn’t forget their appointment.

For the humans who think they are more self-sufficient than they really are, we make sure someone from the facility is available and needs to take “important paperwork” over to the clinic at the same time the owner needs to leave, to make sure they get there and back safely. Sometimes they slip through alone, though, or decide they have an appointment when we don’t have them on the books, so we are used to having random elderly people coming in.

A clearly distraught elderly woman carrying a small dog carrier comes in one day.)

Woman: “Please, you have to help me!”

Me: “What can we do?”

Woman: “It’s Fluffy! He’s not acting right and I think I need to put him to sleep.” *sobs*

Me: “Oh, dear, we’ll get you and Fluffy in to see the doctor and take a look at him to decide if that is the best thing to do, okay? Now, what is your name so I can pull your chart?”

Woman: “It’s [Name I don’t have in my system].”

Me: “I can’t find you on the computer; have you been in before?”

Woman: “Oh, no, Fluffy and I just moved into our new apartment today and you are so much closer than his old doctor.”

(I figure she is so new the facility hasn’t had time to bring us her paperwork, so I get Fluffy’s age and breed and go about making a chart. We’ll get the rest of her information from the facility when we contact them. Thankfully, we’ve had a cancelation so I can get her into an exam room right away.

A while later, she comes out of the exam room with the doctor, with one of our techs carrying the carrier for her, much happier than when she came in.)

Woman: “And you really think it will cure him, Doctor?”

Doc: “If it doesn’t, you just have your doorman give me a call and we’ll get you back in, no charge. Now, I’m going to have my son carry Fluffy home for you. You have a good day.”

(The doctor is referring to our tech who isn’t actually his son, but that’s the code we use to let the front desk know the resident is not paying us directly and to just smile and say goodbye rather than following the normal checkout process. As soon as she and the tech are out of the building I turn to the doctor.)

Me: “So, we’re charging an exam and what else?”

Doctor: “Nothing.”

Me: “So, just the exam?”

Doctor: “No, Fluffy isn’t real.”

Me: “What?!”

Doctor: “He’s a stuffed toy; he’s just been laying around all day for weeks now. So, I told her we were going to try an experimental treatment, and if it works, that’s great, and if not, she can bring him in to be put to sleep later. Then, I drew up some air from an empty vial and injected it. She said he already looks perkier. Poor thing; she is really far gone.”

(Tech returned almost an hour later. The woman wasn’t from the facility next door, or even the one on the other side of them. She was from the one almost all the way down the block, and they had to check into all of them because she couldn’t recall which apartment building she lived in.

To their staff’s credit, they thought she had gone to get lunch with her daughter and her daughter thought her mom was taking a nap after an exhausting morning of moving in. Nobody knew Fluffy had been feeling bad, or that he was capable of feeling bad.

The experimental treatment worked great for a month, and then Fluffy relapsed and had to come in for another treatment. We gave him his shot once a month for three years, and then one day he just stopped coming in.

Six months later, the daughter brought him in; her mom had become too ill to take Fluffy for his shots so she had just taken him out of the building for a bit and then come back and told her mom he’d had his shot, and now her mom said she couldn’t take care of Fluffy anymore so could we find him a new home. We found him a nice place in the doctor’s office; he’s our supervisor.)

[florida80]

Fluffy’s More High-Maintenance Than Most Pets Of His Kind

Awesome Workers, California, Golden Years, Pets & Animals, USA, Vet | Healthy | March 23, 2020


(I work at the front desk at an animal clinic that is located on a street with many assisted living facilities. Most of them are not pet-friendly — they may have an office cat but residents can’t have personal pets — except for the largest of them which is right next door and pet-friendly.

We have a deal with the management of this facility where, whenever a new resident moves in with an animal, we set them up as a patient with us, the facility handles all their billing, we send care instructions to them to make sure the residents don’t forget the doses, and when making appointments we contact both the owner and the facility so they can make sure the owner doesn’t have something else scheduled that day and doesn’t forget their appointment.

For the humans who think they are more self-sufficient than they really are, we make sure someone from the facility is available and needs to take “important paperwork” over to the clinic at the same time the owner needs to leave, to make sure they get there and back safely. Sometimes they slip through alone, though, or decide they have an appointment when we don’t have them on the books, so we are used to having random elderly people coming in.

A clearly distraught elderly woman carrying a small dog carrier comes in one day.)

Woman: “Please, you have to help me!”

Me: “What can we do?”

Woman: “It’s Fluffy! He’s not acting right and I think I need to put him to sleep.” *sobs*

Me: “Oh, dear, we’ll get you and Fluffy in to see the doctor and take a look at him to decide if that is the best thing to do, okay? Now, what is your name so I can pull your chart?”

Woman: “It’s [Name I don’t have in my system].”

Me: “I can’t find you on the computer; have you been in before?”

Woman: “Oh, no, Fluffy and I just moved into our new apartment today and you are so much closer than his old doctor.”

(I figure she is so new the facility hasn’t had time to bring us her paperwork, so I get Fluffy’s age and breed and go about making a chart. We’ll get the rest of her information from the facility when we contact them. Thankfully, we’ve had a cancelation so I can get her into an exam room right away.

A while later, she comes out of the exam room with the doctor, with one of our techs carrying the carrier for her, much happier than when she came in.)

Woman: “And you really think it will cure him, Doctor?”

Doc: “If it doesn’t, you just have your doorman give me a call and we’ll get you back in, no charge. Now, I’m going to have my son carry Fluffy home for you. You have a good day.”

(The doctor is referring to our tech who isn’t actually his son, but that’s the code we use to let the front desk know the resident is not paying us directly and to just smile and say goodbye rather than following the normal checkout process. As soon as she and the tech are out of the building I turn to the doctor.)

Me: “So, we’re charging an exam and what else?”

Doctor: “Nothing.”

Me: “So, just the exam?”

Doctor: “No, Fluffy isn’t real.”

Me: “What?!”

Doctor: “He’s a stuffed toy; he’s just been laying around all day for weeks now. So, I told her we were going to try an experimental treatment, and if it works, that’s great, and if not, she can bring him in to be put to sleep later. Then, I drew up some air from an empty vial and injected it. She said he already looks perkier. Poor thing; she is really far gone.”

(Tech returned almost an hour later. The woman wasn’t from the facility next door, or even the one on the other side of them. She was from the one almost all the way down the block, and they had to check into all of them because she couldn’t recall which apartment building she lived in.

To their staff’s credit, they thought she had gone to get lunch with her daughter and her daughter thought her mom was taking a nap after an exhausting morning of moving in. Nobody knew Fluffy had been feeling bad, or that he was capable of feeling bad.

The experimental treatment worked great for a month, and then Fluffy relapsed and had to come in for another treatment. We gave him his shot once a month for three years, and then one day he just stopped coming in.

Six months later, the daughter brought him in; her mom had become too ill to take Fluffy for his shots so she had just taken him out of the building for a bit and then come back and told her mom he’d had his shot, and now her mom said she couldn’t take care of Fluffy anymore so could we find him a new home. We found him a nice place in the doctor’s office; he’s our supervisor.)

[florida80]

What A Doll

Doctor/Physician, Jerk, Non-Dialogue, USA | Healthy | March 22, 2020


I was born prematurely and at low birth weight. I was four pounds, five ounces at birth. I had none of the typical newborn baby fat; my cheeks were flat and my head was bulging, while the rest of me was skinny and angular. To be blunt, I looked like an alien. Other than that, however, I was perfectly healthy and was discharged a day later. My mother took me for my first doctor’s appointment to a well-known, established pediatrician in town, who was known for being rather coarse in mannerisms but otherwise knowledgeable.

He went through all the usual tasks of a newborn check-up including checking normal infant reflexes. One of them was the step reflex, in which a newborn appears to walk or step when they are held upright and their feet touch a flat surface. The doctor, for some reason, used his hand as the flat surface, and this procedure ended with him supporting my neck and back with one hand and my feet with the other. He looked at me, looked at my mother, and then mimed — with me — a jaunty little dance through the air. To my mother, he remarked, “Look, it’s E.T. riding a bike!”

He honestly couldn’t understand why my mother didn’t find that nearly as amusing as he did. Or why my mother found a new pediatrician.

And she gets annoyed when I point out that, in his defense, I did look like a tiny, baby alien dressed in doll’s clothes.

[florida80]

There’s No Need To Behave Like An Animal About It

Crazy Requests, Pharmacy, USA, Vet | Healthy | March 19, 2020


(I work as a receptionist for a veterinary hospital. Earlier today, I gave a prescription to a client for a drug that is classified as Schedule II, which means it is considered as having high potential for abuse, so our facility is not licensed to carry it on-site. It can only be picked up from a human pharmacy. Thus, we write prescriptions instead of filling them ourselves at our on-site pharmacy. My first interaction with the client ends like this:)

Client: “So… what do I do with this?” *holds up prescription*

Me: “You take it to a pharmacy, just as you would with a prescription from your doctor. I would recommend calling around to see which places have it first before going anywhere because not all pharmacies can or do carry it.”

Client: “Can you call the pharmacies for me?” *stares expectantly*

Me: “I’m sorry, but I can’t. There are dozens of pharmacies in the area, and I have no idea which places have this drug. And unfortunately, I have other clients waiting so I’m not able to set aside that kind of time.”

(She’s not happy with my answer, but she takes the prescription and leaves. Maybe an hour later, I get a call from her.)

Client: “So, can I use my insurance card to pick up the medication?”

Me: “I’m sorry, but I don’t believe that’s legal.”

Client: “But I’m getting the medication from a human pharmacy. Why can’t I use my insurance?”

Me: “Because the medication is for your dog, and the prescription is filled out to reflect that. The pharmacy will be aware it is for a dog, and your insurance only covers you. If you have pet insurance, that may or may not help cover it, but that depends on your plan.”

Client: “Well, I should be able to use it. It’s a pharmacy, not a vet. Why can’t I use it?”

Me: “I’m very sorry, but I’m not sure what else I can do for you. If you have further questions, I can ask the vet to speak with you.”

Client: “No. Never mind!” *hangs up*

[florida80]

A Wheelie Cool Therapist

Awesome, Great Stuff, Hospital, Inspirational, Patients, Therapist, USA | Healthy | March 16, 2020


(I’m a physical therapist. My next patient is reportedly frail; she’s wheelchair-bound and doesn’t leave her bed.)

Patient: “Can you teach me to do a wheelie?”

(I couldn’t help but laugh. She ended up being a fairly healthy girl, albeit with less muscle tone due to her condition. The reason she hadn’t left her bed? The nurses had put a bed alarm on her — standard procedure for someone like her — and she hated moving with an IV.

I wasn’t allowed to teach her how to do a wheelie, but I was able to teach the basic concept. Get a friend to pull you back, practice balancing for a while, and then try it on your own. Shove the wheels, hard, and have someone catch you when you fly backward. I think she’ll be just fine.)

[florida80]

Enough Of This Song And Dance!

Austria, Doctor/Physician, Hospital, Jerk, Non-Dialogue, Patients | Healthy | March 14, 2020


I am a musical theatre major, meaning that I spend the better part of my day in a ballet studio dancing or working out, and during what’s left of that day I’m either singing, acting, or both. After having an inherent heart condition fixed as a young teenager, I am proud to say that I am mostly healthy, a couple of minor-ish issues — as well as notorious unresponsiveness to most kinds of medication — aside.

About fifteen months ago, though, I get sick with something that is labelled “minor, superficial pneumonia” at first, and after sitting in my body for about two weeks turns into “asthmatic-spastic bronchitis.” Later, it becomes full-blown asthma bronchiale which, thanks to hyperreactive bronchia, I am very used to catching around twice a year. Usually, after a couple of weeks, it’s gone again, and my asthma falls asleep into insignificance once more.

Not this time.

The weeks come and go, and nothing happens. I’m fully incapable of doing anything at the conservatoire — but thankfully most of my professors are amazing and give me all the support they can possibly give me — and I’m getting more and more frustrated. My pulmonologist, after failing to succeed with several more antibiotics and cortisone therapies, is unwilling to give up on me and refers me to all possible colleagues. I get tested for pertussis, even for tuberculosis — and pretty much everything else — but they can’t find anything.

After just barely passing my semester with the worst possible acceptable grades, I go home for my semester break. By that time, this has gone on nearly two and a half months already. My pulmonologist tells me to continue my treatment, or rather, the search for a concrete diagnosis, as she is at her wit’s end.

I do, and they actually get the idea to do a bronchoscopy where, at last, they find not only a virus, but also bacteria that seem to cause all the trouble, sending me into a spiral of a constant asthma attack, which expresses itself with the symptoms of a chronic, constant bronchitis. They send me home with more antibiotics, telling me I can’t do much more but “sit it out and hope it’ll be gone in four to six months,” and put me on sick leave for my upcoming semester, since I can neither sing, dance, nor do anything on the acting front. I move back in at home with my most amazing, most supportive parents, and I begin my journey of doing not much of anything at all.

All throughout the time, I’m feeling flu-ish sick, with often insufferable headaches and horrible sore throats, short- as well as flat-breathed, and I obviously also cannot get rid of that cough. I have better days and worse, but the worse days definitely outweigh the good ones. Basically, I’m knocked out of my life entirely, and I often even have to think twice if I want to take a brief trip to town.

The months pass and nothing happens. There’s no improvement that lasts longer than two weeks and doesn’t follow a massive breach again. I lose another semester, as well as a fair share of friends. And, due to lack of movement, unsuccessful medication treatment, and, as I only just recently found out, my hypothyroidism acting up again, as well, I gain quite some weight; I’m not obese and still fit into most of my clothes, but you wouldn’t believe me the dance student, either.

I haven’t been idle over that time; I’ve been looking into common and alternative medicine and am in the middle of a doctor marathon, to not much avail except for the revelation of several more issues to work on, and about a month ago — as this has been going on for longer than a year already, and I’m beyond frustrated and only very desperately trying to scratch the final pieces of my patience together — I am referred to the pulmonologist department of my local hospital to finally treat my set-in-stone asthma diagnosis, as many doctors seem to purposefully ignore the bacterial aspect of my issues.

I have so many hopes for this appointment. But when I walk in, I see that, instead of [Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ], who I am supposed to have the appointment with, I am met by a super young, and super overwhelmed-looking [Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ].

I present him with all kinds of older to recent-ish but not super recent bloodwork and diagnoses and some very real proof that there are indeed physical issues to be resolved.

I explain, “…and this is why your colleague from the immunology department referred me over to you. It’s a rather pressing issue because my new semester is about to start, and I’d hate to miss the third one in a row. I really can’t do any dancing, singing, or much of anything at all, so I’m quite desperate about making progress. But unfortunately, I have issues with medication showing proper effect; it’s been like that since my heart issues way back as a child and starts with super simple things like common painkillers needing super high doses to start working.”

The doctor doesn’t even seem to listen properly. “Well, we couldn’t find anything physical in your test results…”

All they did was a basic lung function test, the results of which often fluctuate depending on my day.

I respond with confusion, “Um… But… I am officially diagnosed with asthma bronchiale already. Also, my lung function results fluctuate really badly, from unacceptable to–”

The doctor cuts me off. “There are no physical issues, and your lung function seems to be low but not concerningly so.”

“Well, as I explained before, it really fluctuates and–”

He interrupts again. “Well, this is definitely not a physical issue, and your lung function is–”

I cut him off this time. “But I really just said…”

[Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] ignores me and gets up to get [Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ], who doesn’t even bother to sit down, and very clearly looks like she has no interest whatsoever in being here or helping me.

“Well, as my colleague already informed you, we cannot find any physical issues to work with, and clearly, you are not asthmatic.”

I sigh inwardly. “I really just explained to your colleague before that I have my official asthma diagnosis; I just need treatment for it, which is difficult because most kinds of medications have a really hard time to show any kind of effect besides the side effects, if they even work at all–“

[Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] says, interrupting me harshly, “If you were asthmatic, we would be able to treat you with cortisone inhalers, and those never showed any effect, so all you really have is a hyperresponsive larynx.”

I’m absolutely stunned at how they both have so successfully ignored anything I’ve said in the past couple of minutes. “But… as I said… and my lung function… I know it looks better now but it really, really depends on the day and… It’s really not only the cough; there are so many other issues that–”

Cut off again! “And your lung function isn’t that bad. I’ll just give you [super intense nervous system medication that is usually prescribed to epilepsy and severe anxiety patients, neither of which I even remotely suffer from] for your hyperreactive larynx. As for the fatigue, here’s a referral to outpatient rehab.”

[Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] gets up and leaves again without giving me the chance to say anything at all.

“It’s really not just the cough; it’s–“

[Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] proceeds to explain the effects of the just-prescribed medication without listening.

My mum, who had accompanied me, hasn’t had much of a word, either, so we just decide to give up on that lost cause and leave, both of us boiling inside. Not for one second do I consider having that prescription filled and taking this stuff, no matter how desperate I may be. Looking on the piece of paper, I was handed, I also find out that [Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] put “fatigue,” “chronic cough,” and “obesity” on my rehab prescription, which I am still livid about.

Later that day, I have a routine follow-up appointment with a new cardiologist, who not only is as appalled by this behaviour as we are, but also draws blood and reveals several very physical indeed issues, among them high inflammation signs, my hypothyroidism being at a not-dangerous-but-alarmingly-low level again, and the bacteria still being very, very present within my body. I’m referred to another pulmonologist immediately.

While I am, indeed, missing my third semester in a row, quite unsurprisingly, that new pulmonologist has not only found out that my lung function is currently at a new low point, but confirmed a “clearly asthmatic reaction and movement,” put that into the diagnosis, and promised to investigate if there is anything else behind it that I need to be treated for.

Fascinatingly enough, he has also listened to my medication issues and prescribed me two new inhalers that he’s hoping will help me as one of the 5% who actually do not react to common cortisone treatments.

[florida80]

Anti-Antibiotics

Australia, Doctor/Physician, Lazy/Unhelpful, Medical Office | Healthy | March 13, 2020


(I am twelve weeks pregnant. I have already seen one doctor who left the medical practice and I am seeing a new doctor. He goes through my test results, which the previous doctor had already spoken to me about.)

Doctor: “It says here that these numbers are fine, but the other doctor had you on an iron supplement. You don’t need that.”

Me: “Are you sure? The other doctor was quite worried about my numbers.”

Doctor: “I’m sure. And you are taking antibiotics for a UTI, but you don’t have one.”

Me: “The other doctor said I had proteins in my urine which indicated a UTI.”

Doctor: “No, definitely not.”

Me: “Okay, I need a referral for a twelve-week scan.”

Doctor: “You don’t need that.”

Me: “My daughter had a congenital heart defect; I’d prefer to get all scans.”

Doctor: “The only reason they want to diagnose in the womb is to do surgery in the womb.”

My Husband: “They needed us at a bigger hospital when she was born, in order to give her surgery.”

Me: “Can you just write the referral, please?”

Doctor: “You don’t need it, but if you insist.”

(We left the office and quickly realised he had written a referral for a twenty-week scan which the ultrasound place can’t take. I organised an appointment with another doctor who also checked my blood. She immediately pointed out that I had a UTI and should be taking antibiotics, and that I had low iron and should take a supplement.)

[florida80]

Being A Pill About The Pills

California, Extra Stupid, Patients, Pharmacy, USA | Healthy | March 12, 2020


(I work in a community pharmacy. I cannot tell you how many times I have heard this story in some variation, as have my staff and coworkers in this field.)

Patient: *comes up to the counter* “Hi, I need to fill my medication.”

Clerk: “Oh, of course. Which medication did you need today?”

Patient: “I don’t know; it’s on my profile.”

(The clerk reviews the patient’s profile, which has more than 25 prescriptions dating back years.)

Clerk: “Do you know which one? There’s a bit of a list on your profile.”

(At this point, they will usually say one of two things:)

Patient: “I don’t know. Just fill all of them.”

(Or…)

Patient: “It’s the white pill.”

(This is where the clerk will grab one of the pharmacists.)

Pharmacist: “I’m sorry, sir, but we can’t just fill everything on your profile, as we don’t know which of these medications you take or have stopped taking.”

(Also, the staff hate having to fill a dozen or more prescriptions, only for the patient to say they need one or two of them; the rest we have to put back, wasting all the time and effort we needed to fill.)

Pharmacist: “Do you know what you take it for? Diabetes? Blood pressure?”

Patient: “I don’t know. It’s the white pill.”

Pharmacist: “Most of the pills on your profile are white. Do you know how many times you take it? Was it big or small? The first letter of the name or the doctor who wrote it?”

Patient: “How am I supposed to know?! You’re the pharmacist! You should know this! IT’S A WHITE PILL! I KNOW IT’S ON THE COMPUTER!”

Pharmacist: “Sir, I need a little more information to go on than just the color. Here’s our card; you can go home, find it, and then call it in. Or bring the bottle with you next time and we can help you more.”

(The patient stomped off. Seriously, if you come to the pharmacy, please know something about what you want to pick up. The vast majority of all the pills on the shelf are white. B

[florida80]

This Doctor’s Stubbornness Runs Deep

Doctor/Physician, Hospital, Ignoring & Inattentive, Lazy/Unhelpful, Military, USA | Healthy | March 11, 2020


(Whenever I start coming down with any sort of respiratory infection, my voice gets deeper. The deeper the voice, the worse the illness is. I am stationed overseas in the nineties when a couple of coworkers notice that my voice is getting deeper. I go to Sick Call the next morning, and the corpsman, familiar with my history of pneumonia, sends me to the nearest US military hospital about 100 kilometers south to get seen by actual doctors.)

Doctor: “What brings you in today?”

Me: “I’m coming down with some sort of chest bug. Every time my voice gets deep, I get sick a few days later.”

Doctor: “What sort of symptoms are you having?”

Me: “At the moment, just the deep voice.”

Doctor: “That could mean anything. It’s probably acid reflux.”

(So far, the doctor has not examined me in any way.)

Me: “Whiskey Tango Foxtrot? Sir?”

Doctor: “I’ll prescribe you an antacid for a week or so. You should also prop up the head of your bed just a bit, to help control the reflux.”

Me: “First, I’m not here for acid reflux. I’m coming down with some sort of twitching awfuls, because my voice is getting deep. When I start sounding like James Earl Jones, I always get pneumonia or bronchitis or some other chest ailment within a couple of days. Every time. Since the deep voice just started being noticeable, I’m trying to get ahead of the disease. Second, I have a waterbed. Propping up the head of the bed will have no effect.”

Doctor: *frowning* “Sure, it will work. Just put a boot under the corners of your headboard. This will raise your upper body slightly and help prevent acid reflux from irritating your larynx.”

Me: *sighing internally* “With all due respect, sir, you cannot tilt water. It always stays level.”

Doctor: “Just raise your headboard a couple of inches. You’ll see.”

Me: *sighing out loud this time* “Sir, it’s a waterbed. Here’s a demonstration: run a little bit of water into that portable basin next to the sink.” *pointing at the small metal basin*

Doctor: “Okay.” *runs water into the basin*

Me: “Now, tilt the basin up on one end.”

Doctor: *lifts one end of the basin slightly*

Me: “Notice that the water stays level, no matter how high you raise either end of the basin? That’s why raising the head of my waterbed will be less than useless.”

Doctor: “Oh. I guess you’re right. I suppose we’ll have to get you an appointment with the gastroenterology clinic to cure your reflux.”

Me: *facepalm* “Sir, I don’t have reflux. Could you please listen to my chest?”

(I was given a prescription for antacid and told to go back to work, all without the doctor conducting an examination. Three days later, I was back in the hospital as an inpatient… with pneumonia.)

[florida80]

Green With Envy Over Your Ability To See Color

Art/Design, Coworkers, Health & Body, Retail, USA | Healthy | March 10, 2020


(I know my coworker and his wife pretty well — I went to their wedding — and they’re often in the store either helping with or participating in events when they aren’t working. They’ve finished both of their events this day and are going past the counter to leave, and they walk by me. I overhear their discussion, and they rope me in.)

Coworker: “It’s brown!”

Coworker’s Wife: “It is not! [My Name], what’s the color of my shirt?”

(Because she is wearing a BRIGHT RED JACKET, it’s pretty obvious what color the shirt is; however, if you just glanced at it, it might be misconstrued as brown.)

Me: “Uh, it’s green?”

Coworker: “Is it? But it’s brown!”

Me: *peering at it* “No, it’s green; it’s a dark green.”

Coworker’s Wife: “It’s emerald green.”

Coworker: “Well, it had better not be olive green, because that’s a color that doesn’t exist.”

Me: “But… What?”

Coworker’s Wife: “What color are [My Name]’s bracelets?”

(On my wrists are a paracord bracelet and a FitBit band, respectively.)

Coworker: “Well, I know that one is bright green and purple, and that one is… well, I dunno.”

Me: “[Coworker], it’s green. You’re colorblind.”

(I guess you learn something new every day — and this came as a bit of a shock to him, too!)

[florida80]

Paging Doctor Cymbeline

Australia, Funny Names, Hospital, Language & Words | Healthy | March 9, 2020


(I work on the switchboard for a major hospital. We take a lot of calls, have a lot of options to put callers to, and are, unfortunately, very used to callers giving us very little information so we have to guess the rest.)

Me: “Good afternoon, switchboard.”

Internal Caller: “Yeah, can I speak to Imogen?”

Me: “Imogen who?”

Internal Caller: “I don’t know.”

Me: “Uh, okay. Do you know what Imogen does or what department she works in?”

Internal Caller: “I don’t know; the doctor just wants a copy of an X-ray.”

Me: *light-bulb moment* “OH! You want to speak to imaging!”

[florida80]

The Most Relatable Toddler

Adorable Children, Doctor/Physician, Medical Office, USA | Healthy | March 8, 2020


(On the morning of my son’s two-year-old “well-child” checkup, he wakes up unusually grumpy. Shockingly, the news that he has to go to see the pediatrician does not improve his mood, so in an effort to get him to stop whining in the back of the car, I make an absolute rookie mistake. I promise him that after his appointment, I will take him on a trip to his favorite place. I then discover that I have the kind of two-year-old who neither understands nor accepts the concept of “after,” and as such, the following interaction happens at least six times in the next 45 minutes:)

Son: *wordlessly bawling at the top of his lungs*

Nurse: “Oh, no, what’s the matter?”

Son: “I WANT TO GO TO TARGET.”

Nurse: “Me, too, honey. Me, too.”

(At least he did not scream at the doctor. Instead, he gently wept and whispered, “Please. Target.”)

[florida80]

A Would-Be Thief Has His Eyes Opened

Criminal & Illegal, Medical Office, Optometrist/Optician, South Carolina, USA | Healthy | March 7, 2020


(I work with patients at an eye specialist, checking vision and administering eye drops. One day, one of my newer coworkers comes to me about a patient.)

Coworker: “He’s complaining about his eye being sore, but he’s asking way too many questions about [expensive temporary numbing agent for office use only].”

(I trust his judgment, so I ask another technician to casually restock something in the exam room where the patient is waiting for the doctor and take the numbing drop with him when he’s done. Not ten minutes later, when the doctor goes to see him…)

Patient: “Hey, Doc, why can’t you give me some more of those numbing drops?”

Doctor: “Because too much is toxic for your eyes. A patient stole a bottle years ago and used it non-stop for days; it really damaged their eye.”

Patient: “Good thing you said that, Doc, because I was planning on stealing that bottle!”

(He said this without any embarrassment

[florida80]

A Very Expensive Taxi

Emergency Services, Liars/Scammers, New Jersey, Party, USA, Weather | Healthy | March 6, 2020


(I worked in volunteer emergency medical services for years. Without charge to anyone, a person would call 911, which would then send me and a crew with an ambulance to provide emergency medical care and transportation to the hospital. Unfortunately, our experience was that during a blizzard, some people would call 911 with a fake medical emergency and then decline transportation to the hospital. This was done because they had learned that a snowplow would be dispatched in front of our ambulance to make sure we had a clear route to the house in question. This way, the person would have their street plowed before others. The request of the woman in this story, however, blows my mind. We arrive at the location following the snowplow that is clearing 18 inches of snow on the road. I trudge up to the door and ring the bell. A young woman with an alcoholic drink in her hand answers. There is loud music playing. This is obviously a “blizzard party.”)

Me: “[Town] EMS, who is having the emergency?”

Woman: “Yes, that’s me. Um, I have diabetes.”

(I know that anyone with diabetes should not be drinking an alcoholic beverage.)

Me: “Okay, let’s sit down and check your blood sugar. Are you feeling badly?”

Woman: “Oh, no, I don’t need anything like that. I already checked my blood sugar. It’s [number that’s a bit high, but not an emergency]. I need my insulin from my house in [Next Town Over]. I was wondering if you’d drive me to get it?”

Me: “Ma’am, we are an ambulance for medical emergencies. We cannot transport you from one house to another. The policeman over here, however, most likely will.”

Woman: “Oh, that’s great. But, um, after I get my insulin, could he bring me back here to the party? I’m having such a great time!”

(I just facepalmed. T

[florida80]

Science Flu Right Over Their Head

Extra Stupid, Hospital, Illinois, Math & Science, Patients, USA | Healthy | March 6, 2020


Nurse: *to a patient* “Do you want a flu shot while you’re here?”

Patient: “No, I don’t get flu shots.”

Nurse: “Oh. Have you had an adverse reaction to them?”

Patient: “No. Vaccines cause cancer. I know that because I’ve been to Japan. People there aren’t vaccinated, and no one gets cancer in Japan.”

[florida80]

To Censor Or Not To Censor: The Editors’ Dilemma

Doctor/Physician, Non-Dialogue, Pennsylvania, Punny, Silly, USA, Vet | Healthy | March 5, 2020


Our English Setter has had surgery to repair an ACL injury. She chews on her stitches and manages to pop one. We load her in the car to make the 45-minute drive to the vet, calling ahead to make sure they know we’re coming, as we know we’ll be pushing closing time for them.

We get there a few minutes before close and our vet comes into the waiting room to greet us. He picks up our girl and proclaims dramatically, “What did you do that for, you b****?!”

His vet tech (and we) totally lost it.

And he replaced the stitches with staples for us!

[florida80]

Nancy The Needler Strikes Again!

Blood Donation, Jerk, USA | Healthy | March 4, 2020


(While I am very squeamish about needles, I like to give blood often because I am a universal donor. I have family that have needed transfusions, so I like to donate in honor of the people who have helped them. Volunteers are usually very nice and ease my needle anxiety throughout the process. Not this time, though.)

Volunteer: “Lay down here.”

Me: “Okay. Just so you know, I’m kind of scared of needles. It would really help if you could just count down before you prick me.”

Volunteer: “No. I’m not doing that. Lay down.”

Me: *getting nervous now* “Wait. Why can’t you just count down to let me know when you’re putting the needle in?”

Volunteer: “You’re a big girl; suck it up.”

(She grabs my arm and quickly uses a wipe to disinfect the area. I’m a wreck, so I jump when she does this, even though I’m not in pain. I’m just so anxious about this needle now.)

Volunteer: “You can’t jump like that when I put the needle in! I’ll have to do it over if you jump like that!”

Me: “I won’t jump if you just count down or let me know when you’re putting it in!”

(I’m shaking at this point and close to hyperventilating.)

Volunteer: “What’s the point of giving blood if you’re going to be so jumpy?!”

(Eventually, I calm down enough for her to prick my arm quickly. A few months later, I’m giving blood again and am relaying this story to another volunteer, who was kind enough to count down before putting the needle in.)

Nice Volunteer: “Was she skinny, tall, dark hair…?”

Me: “Yes! That was her!”

Nice Volunteer: “Oh, that was Nancy. We got a lot of complaints about her. She doesn’t come to blood drives anymore”

(Thankfully, I never saw her again.)

[florida80]

We’ve Heard Of Child Soldiers, But That’s Ridiculous

Blood Donation, College & University, Extra Stupid, Strangers, USA | Healthy | March 3, 2020


(It’s circa 2009 and there is a blood drive going on at our school. I am sitting with a worker, doing the health screening questionnaire to rule out anything that would disqualify my blood. There are some questions that definitely shouldn’t apply, such as whether or not I’ve been in various parts of the world a decade before I was born, but I understand they need to be asked. Then, we get here:)

Worker: “Between 1988 and 1995, were you in the military or the dependent of someone in the military?”

Me: “Yes.”

(There’s a long pause.)

Worker: “So… you were a dependent?”

Me: *pause* “Yes.”

(Granted, I could have been more specific. But given that this blood drive was being held at a college, primarily with young adults who had only reached the age of conscription in the last five years, AND given that she had my birthdate of 1990 right in front of her on my paperwork… I didn’t think I needed to!)

[florida80]

That’s The Spirit?

Bizarre, Religion, USA, Vet | Healthy | March 2, 2020


(I work for a vet. The phone rings.)

Me: “[Clinic], this is [My Name]. How can I help you?”

Client: “Hi. I got a card in the mail that my cat is due for a checkup, so I’d like to schedule that.”

Me: “Certainly. May I have your last name?”

Client: “It’s [Last Name].”

Me: “Okay, and is this for [Cat]?”

Client: “Yes.”

Me: “Okay, according to our records, it looks like [Cat] is overdue for her upper respiratory and distemper vaccine. Would you like to have that boosted?”

Client: “Oh, I don’t know. I’ll have to talk to my husband about that. Can I let you know when I come in for the appointment?”

Me: “Of course.”

Client: “We’ll have to pray about it and dowse to decide.”

(As far as I know, dowsing refers to holding sticks to try and find groundwater. I have no idea how the client intends to use it to decide whether to vaccinate her cat.)

[florida80]

One Catty Pharmacist

California, Ignoring & Inattentive, Jerk, Non-Dialogue, Pets & Animals, Pharmacy, USA | Healthy | March 2, 2020


I work as a veterinary assistant at a cat clinic and know basic information about feline pharmacology. My friend’s cat takes 5 mg of a medication every day to control stress-mediated urinary crystals. His prescription is for 45 of the 10 mg tablets, with directions to give half a tablet each day.

My friend went to pick up the cat’s prescription from a large corporate pharmacy after work and did not think to check the prescription until she got home. What the pharmacy gave her was 90 of the 10 mg capsules, which cannot be cut in half, with instructions to give one capsule each day, which would be a double dose. The margin for error in many cat medications is pretty small, and a double dose could well cause serious harm. They also charged her about three times what that particular drug should cost from that pharmacy.

My friend called the pharmacy to complain and was put on with the pharmacy manager, who angrily insisted she had called the vet, the vet had changed the prescription, and the pharmacy had filled it according to the vet’s instructions. My friend knew this was nonsense but couldn’t prove it at that time because the vet clinic had closed for the evening.

The next day, my friend called the vet, whose receptionists confirmed that the prescription hadn’t changed and the pharmacy had never called them. My friend went back to the pharmacy after work with the information from the vet clinic, and they refunded her money and filled the correct prescription so fast she didn’t even get to ask for a manager. Another friend and I are encouraging her to make a formal complaint with corporate, as the mistake of instructing a patient to take a double dose could get the patient killed if the drug was, say, heart medication or a sedative

[florida80]

These Trainees Will Have You In Stitches

Health & Body, Medical Office, Military, New Hires, Non-Dialogue, USA | Healthy | February 27, 2020


The first time I have to have stitches is during annual training for the military. My unit is required to participate in an exercise across the country. However, there is a prep period of about a week to two weeks depending on the size of the unit for this particular exercise, where we are required to be present and mostly do checks of equipment.

During this time, I am messing with my knife while by my bunk. I go to close the blade and nick my finger pretty bad, about half an inch deep on the tip of my index finger, right to the side of the nail to about the middle of the finger pad. I immediately go to my first aid kit to get gauze, thinking I’ll be able to stop the bleeding with direct pressure. I manage to reduce the amount of blood pouring from my finger a little, but after about an hour it hasn’t stopped so I am escorted to the aid station.

It isn’t during sick call hours, so it’s pretty slow and I’m admitted quickly. Despite reserving non-sick call hours for life, limb, and eyesight situations, they agree to see me. The major who is the equivalent of a surgeon or doctor comes in and analyzes the wound. It’s still bleeding and the flesh is separated, so he determines that I’ll need three sutures to keep the wound closed. I’m asked the question that would lead to me having the worst pain I have experienced in my life.

“Since it isn’t a life-threatening wound, would you mind if we let a few trainees inject the novocaine apply the stitches?”

Ever so ignorant, I agree; besides, my mistake can be another person’s learning opportunity, so why not? I agree and I meet the two trainees who are my rank, and a nurse who is a non-commissioned officer walks in to supervise as well as the major.

As a boy, whenever I got nervous or fearful around needles and the like, my father taught me to overcome these fears by looking at the procedure and concentrating on the pain level and how the fear never really justified how much it actually hurt.

As they prepared the numbing agent and stuck me once, I felt nothing; the major concluded that they’d missed and had them do another dose. My finger felt numb at the base but the tip where they would be working still had full feeling. After triple the normal dose and six different tries, my finger was now swollen from the local anesthetic and I could still feel my fingertip. I could not receive any more medication, so they decided to continue anyway.

I’ve dealt with needles. They didn’t hurt too much except that the trainees weren’t smooth on the exit and tore a bit while removing the needle. That’s not too bad; I give blood regularly and I’ve experienced it before. However, I saw the hook that was about to be sent through my body three times and I shuddered. These trainees had likely never done this before on a live subject. Granted, it wasn’t that bad of a wound, but it was still in one of the most nerve-rich centers on the body.

I tried to look at the procedure as the hook was pushed in for the first time and I nearly teared up from the pain. The NCO saw this and went into what I later learned was trauma nurse practices of distraction and breathing exercises. We talked about family and other subjects and when the pain got worse, she had to remind me to breathe. Twice more, they put the string through the skin while I forced myself to hold my hand as still as possible. The first two were done by the trainees and the last by the major. The major had experience so it wasn’t as terrible and took considerably less time.

When I was done, they wrapped it up and sent me back to my tent with no meds or painkillers — which I sort of understand — just with training, gauze, and other medical supplies to change the bandages every 24 hours.

I still had to go through the week-long exercise, and my bandages were removed in the field with a pair of scissors a week later. I still have the scar from the uneven stitching and I shudder whenever I think about having inexperienced medical staff perform stitches without effective anesthetic. To this day, I don’t trust local anesthetic by anyone, and I had to be put under general when I had my wisdom teeth removed about two months later.

[florida80]

This Story Will Take Your Breath Away

Call Center, Crazy Requests, Germany, Health & Body | Healthy | February 23, 2020


(I work in an inbound 24/7 call centre while studying. We take calls for over 150 different companies and can rarely do more than take their details and have them be called back, but we are not supposed to let the callers know that. On one of my last Saturday night shifts, my coworker receives a call from an elderly man for a company that sells and waits on equipment for patient care, including oxygen tanks for private use. Extra note: on weekends we rarely get any calls, so there are only two people in the office at a time.)

Coworker: “This is [Company]; how can I help you?”

Old Man: “My oxygen tank isn’t working. Please send someone to help me.”

Coworker: “I’m sorry, but we are already closed. I can make a note for support to call you back, but they will only see it on Monday. Do you require the oxygen supply constantly?”

Old Man: “I need my oxygen tank and it isn’t working. Please help me.”

Coworker: “I am really sorry, but there is nothing I can do until Monday. Please hang up and call emergency services; they will be able to help you until we can get your oxygen tank fixed.”

Old Man: “No! These are your oxygen tanks! You have to help me! Please help me!”

(They keep going in circles like this for almost 15 minutes, with the man repeating the phrase “please help me” until he hangs up on my coworker, but not before she has convinced him to tell her his name and address.)

Coworker: “I don’t know what to do. I don’t think he’s going to call an ambulance. What if something happens to him?”

Me: “Maybe we should call an ambulance for him to be sure? You got his address, right? Lack of oxygen can make people very confused, I think.”

(My coworker called our supervisor, because we are not technically allowed to make external calls. He said he didn’t know, either. We could call emergency services if we wanted to, but if the man decided to sue for breach of privacy, it would be on us. I decided to call the non-emergency line instead of my coworker, since they couldn’t fire me, anyway. The operator seemed more than a little weirded out by me calling an ambulance for a stranger I had never seen or spoken to but had an address and a name for, but he thanked me and my coworker for the effort. I never found out what happened to the old man, but I hope he was okay, whether he needed that ambulance or not. Emergency services are completely free here, by the way, for you concerned US citizens out there. PSA: At least around here, if you suspect someone’s life is in danger, you are totally allowed to disregard any data protection slips your workplace had you sign.)

[florida80]

That Takes A Lot Of Balls

Great Stuff, Harassment, Health & Body, Hospital, Texas, USA | Healthy | February 21, 2020


(I have to visit the hospital due to a wave of nausea that was bad enough to keep me from going to work. The doctor decides to have an ultrasound done on my abdomen to check for anything that may be causing it. The radiologist doing the scan is a rather gorgeous girl that looks like she’s in her mid-20s.)

Me: “I have to ask. What’s the weirdest thing anyone’s ever asked you while you do this?”

Radiologist: “You’re not gonna believe this. Sometimes I have to do ultrasounds on guys’… um… testicles, and in the middle of it, they start asking me if I’m seeing anyone, or if I wanna go out, things like that.”

Me: “Wait. They’re having ultrasounds done on their balls and they think they have a shot?”

Radiologist: “Yeah. And it’s always the ones who need them scanned, too. It’s never the ones who need their chest or anything else scanned; it’s always the ones who need their testicles scanned. Maybe it’s because my hand has to be… you know, down there to do the scans.”

Me: *laughs* “Ever been tempted to tell them, ‘You know I’m taking pictures of something that might not be working, right?’”

Radiologist: *bursts out laughing*

[florida80]

What Part Of “NO MORE” Do You Not Understand?

Health & Body, Hospital, Ignoring & Inattentive, Nurses, USA | Healthy | February 19, 2020


(I go into labor with my son. My mother-in-law drives me to the hospital and they admit me right away as I am dilated enough that the birthing process can begin. I should note that the pregnancy has not been the best as I was a super sick one and had additional complications that necessitated ultrasounds — the invasive kind — every week after the first three months of pregnancy. I already decided long before we had our child that this would be my first and last child, as I have four stepkids, all of whom fulfill my life. Skip ahead to the labor. I ask for an epidural as my pain tolerance is low. The epidural has to be administered three times due to an unknown condition with scoliosis. The first time, nothing happens but lots of pain. The second time, only a portion of my body is numb but not the parts I need. Finally, the third time, it is bliss. I no longer feel pain, only enough pressure to get through the task. Everything goes smoothly from there. Then, I ask to be put back on the depo shot as I do not want to ever get pregnant again. I joke that I would get a hysterectomy if I could.)

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh, honey, don’t worry. Let’s give you some time to let the pain meds wear off and think about birth control later. You are just scared because of your recent pregnancy.”

Me: “No, thank you. Can you please put me on the shot ASAP? It’s not because I disliked the experience; this was a decision made long before I became pregnant. I only want one child, as I am happy with our home dynamics as they are.”

(The next day, I ask another nurse for the depo shot.)

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Okay, I’ll look into it.”

(Nothing ever happens. The next day, with another nurse…)

Me: “Hi. The pain medicine has worn off, which I know was a concern for the first nurse, and I would like to receive my depo shot now, while I am still admitted in the hospital.”

Nurse #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “Okay, I will look into it and see what we can do, but you are still very emotional from just having a child. Maybe give it a while before you decide to go back on birth control.”

Me: “Thank you, but I am certain I do not want to have any more children, and it’s not because of the labor experience I had.”

(Quite a time has passed, and I realize they are not looking into it for me. My final and last day in the hospital, I ask yet another nurse who is still skeptical, but finally, I get the shot and am happy to leave. Fast forward to my regular gynecologist appointment. The nurse asks me to take a pregnancy test and I say I will, but there is no need as my spouse has gotten a vasectomy. Only then do I realize she is one of the nurses from my time in the hospital; my gynecologist office is a part of the hospital that specializes in complications so for some things, the staff is the same.)

Nurse #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “Oh, I thought you were kidding about not having any more kids.”

Me: “No, I wasn’t, and since it is easier for men to get a vasectomy… that’s what we did. The depo shot now is to keep my endometriosis under control and a backup in case the vasectomy ever reverses itself.”

(Needless to say, I stopped using them as my doctor’s office and found a different one.)

[florida80]

A Most Unreceptive Receptionist

Jerk, Medical Office, Reception, USA | Healthy | February 17, 2020


(I have a potential diagnosis of a rare and extremely painful neurological disorder. I have to schedule with a neurologist, who lives a four-hour drive from where I live. By this point, I’ve been in severe pain for several months, and my patience for rudeness is admittedly running a bit thin.)

Me: “Hi, I’m calling to see if I need an MRI before I come down.”

Receptionist: “The doctor will inform you if you need that at the appointment.”

Me: “Yes, I understand that, but it’s a four-hour drive to see this doctor and I have to stay overnight and I’d rather not have to do it more than once.”

Receptionist: *much more snippy than is necessary* “Well, that’s not my problem, is it?”

Me: “Pardon me, but I’ve been in fairly serious pain for a while and that’s why I’m calling your office — to make sure that the appointment to get rid of my pain runs smoothly.”

Receptionist: “There’s no reason to take that tone.”

Me: “Are you f****** kidding me?!”

Receptionist: “Young lady, if you insist on using that language with me, I will disconnect the call and inform [Doctor] of your attitude, and we’ll see if you see another neurologist in this hospital.”

(I disconnected the call, had a panic attack, and then cried with my mom for an hour. No one is making a first appointment with a specialist for happy fun times. If you don’t understand that someone is probably calling because they’re in pain or sick, maybe you shouldn’t work in healthcare.)

[florida80]

Their Brain Is Fried From All That Reading

France, Lazy/Unhelpful, Medical Office, Patients | Healthy | February 15, 2020


(I have a health issue which means I have to stay for a few months at a medical facility specialized for this problem. As it is not a hospital, meals are not served in the patient rooms but in a communal space. It works like a standard cafeteria, where most of the food is easy to see, but fries and some others are made at a different station a bit removed from the counter — but still very easy to see. On top of that, there are multiple menus, including on the counter, spelling out what dishes are available on any given day. This is an example of a conversation I’ve had multiple times.)

Other Patient: *seeing my plate* “How did you get fries?!”

Me: “I just asked for them.”

Other Patient: “But how was I supposed to know they had fries? It’s not very clear. Are there fries every day?”

Me: “No, only on the days where it’s on the menu.”

Other Patient: “And how do you know what’s on the menu?”

(I point to the menu right above the counter, written in big enough letters to be read from afar.)

Other Patient: *absolutely serious* “Well, if I have to read…”

Me: *facepalm*

[florida80]

What A Pain In The Foot

Belgium, Doctor/Physician, Hospital, Jerk | Healthy | February 13, 2020


(I trip and somehow my foot doubles up under me. At the ER, though, the doctor tells me the acute pain is not from the fall but a consequence of me being overweight — which, admittedly, I am. However, the pain persists with no show of diminishing and I decide to go back to my GP. He acknowledges that the x-ray taken at the ER was not conclusive and decides I need another kind of picture, one with radioactive isotopes. Note: I’m thirtyish at the time and I’m with my parents as, clearly, I’m unable to drive. Waiting for my turn, I overhear the following:)

Doctor: “I don’t care what she says. She is sixteen and she is here with her mother. Of course, she is not going to admit to being pregnant. I’m not going to inject her–” *with the isotopes* “–without a negative pregnancy test.”

Me: *quietly, to my mother* “They didn’t force me to do a test and I’m here with my mum, too.”

(I didn’t find out whether the teenager was pregnant or not. When reviewing my pictures, the doctor told me, “Ma’am, one thing is sure: you are in pain.” As it turned out, I had injured my foot during the fall and had to wear a cast for six weeks.)

[florida80]

OBG! Will You Listen!

Language & Words, Medical Office, USA | Healthy | February 11, 2020


(I am a female veteran and need to make an OBGYN appointment. I call the appointment line to schedule. To help with understanding, I have a female primary doctor, “Julianne Smith.” For my OBGYN, I see another female doctor, “Rita Wilson.”)

Me: “Hello, I need to make an appointment for the women’s clinic.”

Scheduler: “Okay, you need an appointment with your primary provider?”

Me: “Yes, for the OBGYN.”

(In VA hospitals, the women’s clinic is not just for OBGYN, but other health-related issues, where the staff and patients are all female. I see both my doctors in this space.)

Scheduler: “Okay, so that’s with Julianne?”

Me: “No, not with her, the other one.”

Scheduler: “Oh, you meant your primary provider, Dr. Smith?”

Me: “No, please, I need the OBGYN.”

Scheduler: “Yes, Julianne?”

Me: “No, I need an appointment with Dr. Wilson.”

Scheduler: “Yes, Julianne?”

Me: “No! I need… Wait, are you saying Julianne or OBGYN?”

Scheduler: “OBGYN!”

Me: *now half deaf* “Okay, yes, the OBGYN. That’s the doctor I need to see.”

(The rest of the call went more smoothly after that!)

[florida80]

Wait A Minute…

Language & Words, Medical Office, Nurses, USA, Utah |
Healthy | February 9, 2020

(I am a female. I wake up one morning and feel the indications of a flare-up of my Bell’s Palsy. When I get into work, I decide to call my doctor’s office to see if I can get in today to be checked out. They are able to squeeze in an appointment this morning for me. I arrive at the clinic well before my appointment time and find the waiting room quite busy. Knowing I am fortunate to even get an appointment this morning, I settle into a chair and wait to be called back to the exam rooms. Nearly an hour later, I am called back by the nurse. As she leads me to the exam room, we stop off at the scale to get weight and temperature. As I step off the scale, disappointed at the number, the nurse leads me on to the exam room and says to me:)

Nurse: “Sorry about your wait.”

Me: “Umm, yeah. Me, too.”

(My mind, still on the scale results, thinks she meant “weight” and now I’m wondering if I should be offended. Had she said, “Sorry about THE wait,” I probably would not be so confused.)

Me: *finally realizing what she meant* “Oh, you meant the waiting room.”

Nurse: “Yes! I would never…”

[florida80]

We Need To Quarantine Up All The Stupid

Assisted Living, Extra Stupid, Ignoring & Inattentive, Michigan, USA | Healthy | February 7, 2020


(I work at the front desk of an assisted living community and at this time, a nasty norovirus is making its rounds of our residents and staff. We’ve been on a “visitor restriction” and quarantine for the past week, meaning unless your visit is mandatory for the continued well-being of the resident, you don’t come in. We’ve emailed all of the family, friends, and health care companies about the restrictions, asking them to call if they’re thinking about a visit, and I’ve posted a sign on the front door, with bold, black lettering highlighted in florescent orange, right at an average eye-level height.)

Visitor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *walks in, oblivious to the sign* “Hello!”

Me: “Hello! Before you sign in, I have to let you know we’re under quarantine at the moment, so all visitors are restricted.”

Visitor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh? What’s going on?”

Me: “Well, like the sign on the door says…” *goes on to explain and they leave*

Visitor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *waltzes in, ignoring the sign* “Good morning!”

Me: “Good morning! Just so you know…” *explains quarantine again*

Visitor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Huh! You should really post a sign or something!”

Me: *glances between her and the sign* “Yeah…”

Visitor #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “What do you mean, you’re still under quarantine?! I drove [amount of miles] to visit [Resident]! I’m her daughter!”

Me: “We called, emailed, and posted signs asking visitors to call before they come. I see you’re on the list that we called. Is [number/email] your correct phone number and email?”

Visitor #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “Well, I got the call, but I didn’t think it applied to me!”

(I will never, in my years of working with the general public, understand why people are so g**d*** stupid.)

[florida80]

Unable To Digest That Women Have Other Parts

Bigotry, France, Health & Body, Jerk, Pharmacy | Healthy | February 5, 2020


(My aunt wakes up one day with very bad stomach pain and gas. My uncle goes to the pharmacy for her and has this conversation with the pharmacist at the counter.)

Uncle: “My wife has stomach pain; what kind of medicine should she take?”

Pharmacist: *in a nonchalant tone* “It must be period cramps. Don’t worry.”

Uncle: “My wife who’s menopaused for two years? I don’t think so.”

Pharmacist: “Then it’s her menopause. Again, no worries.”

Uncle: “I didn’t know menopause could cause stomach pain.”

Pharmacist: *now with a more pedantic tone* “Well, you see, it’s not her stomach. Don’t worry about it.”

(By now my uncle is getting a little pissed off by the pharmacist’s insistence, so he puts his hands on the counter and speaks slowly.)

Uncle: “Listen here. My wife wakes up with stomach pain. The upper part of her belly is swollen; that’s where the stomach is. And she has gas coming from her digestive system, where the stomach is connected. Can I have a medicine for that or not?”

(The pharmacist went to his manager, who found the correct medicine in one minute. We don’t know why he was so insistent with his false diagnosis.)

[florida80]

Unable To Digest That Women Have Other Parts

Bigotry, France, Health & Body, Jerk, Pharmacy | Healthy | February 5, 2020


(My aunt wakes up one day with very bad stomach pain and gas. My uncle goes to the pharmacy for her and has this conversation with the pharmacist at the counter.)

Uncle: “My wife has stomach pain; what kind of medicine should she take?”

Pharmacist: *in a nonchalant tone* “It must be period cramps. Don’t worry.”

Uncle: “My wife who’s menopaused for two years? I don’t think so.”

Pharmacist: “Then it’s her menopause. Again, no worries.”

Uncle: “I didn’t know menopause could cause stomach pain.”

Pharmacist: *now with a more pedantic tone* “Well, you see, it’s not her stomach. Don’t worry about it.”

(By now my uncle is getting a little pissed off by the pharmacist’s insistence, so he puts his hands on the counter and speaks slowly.)

Uncle: “Listen here. My wife wakes up with stomach pain. The upper part of her belly is swollen; that’s where the stomach is. And she has gas coming from her digestive system, where the stomach is connected. Can I have a medicine for that or not?”

(The pharmacist went to his manager, who found the correct medicine in one minute. We don’t know why he was so insistent with his false diagnosis.)

[florida80]

Proving These Things Can Be A Real Pain In The Butt

Elementary/Primary School, Health & Body, Malaysia, Nurses | Healthy | February 3, 2020


(The vaccine for tuberculosis is called BCG and it’s given to newborn infants in many countries. It leaves a small scar that proves you have been vaccinated. In Malaysia, it is administered on the left shoulder. Up until the ’90s, kids used to get a booster shot in year six of primary school, around age 11 or 12. Since it’s reputed to be a rather painful jab, my entire class is already quite apprehensive when we’re lined up in front of the school nurse, and then this happens:)

Nurse: “Where’s your original BCG scar?”

Me: “It’s on my backside.”

Nurse: “What do you mean? How come you don’t have it on your shoulder?”

Me: “I was born in Singapore! In Singapore, they jab babies on the backside!”

Nurse: “I have to check.”

Me: “Can’t I just phone my parents and have them talk to you?”

(After arguing with her for a few minutes, I was so scared that I would have to lift my skirt and show the nurse my buttocks

[florida80]

Have A Bad Feeling In The Back Of My Throat About This

Australia, Australian Capital Territory, Canberra, Hospital, Ignoring & Inattentive, Nurses | Healthy | February 1, 2020


(I am scheduled for a tonsillectomy in the afternoon. My mother gets a call in the morning.)

Nurse: “Is [My Name] all ready for her big surgery?”

Mother: “I guess so; I haven’t heard from her today.”

Nurse: “She hasn’t eaten in the past twelve hours, has she?”

Mother: “I wouldn’t know.”

Nurse: “You should know. She may not be able to have surgery if she ate; it’s too dangerous!”

Mother: “Given that she’s a twenty-seven-year-old woman, why don’t you call her mobile and ask her whether she ate?”

Nurse: *embarrassed silence*

(Most people having this surgery are children, and it’s protocol to call their parents and confirm the surgery. Why they didn’t check the age of the patient before calling my emergency contact is beyond me! It was funny at the time but also a breach of my privacy.)

[florida80]

This Doctor Is Not The Antibiotic Cream Of The Crop

Doctor/Physician, Health & Body, Lazy/Unhelpful, Medical Office, UK | Healthy | January 30, 2020


(I go to the doctor due to fainting.)

Doctor: “Have you ever had eczema?”

(Eczema is a dry skin condition and cannot cause fainting.)

Me: “Yes, but not for years and I don’t currently have it.”

Doctor: “It’s just eczema; take cream and you’ll be fine.”

Me: “But why am I collapsing?”

Doctor: “You’ll be fine; just put antibiotic cream on.”

(Three hours later, I collapsed and hit my head, ending up in A&E. It turns out I’m epileptic.)

[florida80]

The MRI Is Not A Time Machine

Crazy Requests, Medical Office, USA, Weather | Healthy | January 28, 2020


(I work in an outpatient radiology facility. We have normal operating hours of 8:00 am to 5:00 pm, with the exception of MRI, which is open until 9:00 pm due to demand. On the day this story takes place, we have been having terrible winter weather with lots of snow and wind. Many sections of the freeway have been closed, but not all. I answer a call from a patient scheduled for one of our evening appointments.)

Patient: “I have an appointment tonight at 5:30, but I was wondering if I could come in earlier?”

Me: “I’m sorry, but our schedule is completely full. I don’t have any earlier spots I could move you to.”

Patient: “But I have another appointment tonight and I’m afraid I won’t be out in time.”

Me: “I can move your appointment to another day if you need.”

Patient: “No, I really need to get this done today. Are you sure you don’t have anywhere you could put me?”

Me: “No, I don’t, I’m afraid. There is someone scheduled right before you and our appointments are back to back.”

Patient: *hems and haws in an irritated way* “Well, what if I come in earlier anyway?”

Me: “You can, but it would just be that much longer you have to wait for your scan.”

Patient: “Why? What’s your logic?”

Me: *thinking, seriously?* “Because the person ahead of you will still be in the machine and it won’t be ready for you yet.”

Patient: *hems and haws some more* “Well, can’t you just switch me with them?”

Me: *knowing the person ahead of him is coming from over an hour away on terrible roads, but of course, I can’t say that* “No, sir, I can’t do that. Again, I can change your appointment to another day if this evening won’t work.”

Patient: *hems and haws even more* “No, I’ll just see you tonight

[florida80]

They Need Brain Drops

Extra Stupid, Finland, Ignoring & Inattentive, Insurance, Pharmacy | Healthy | January 26, 2020


(I work in a pharmacy. The national Finnish health insurance covers certain medicines — insulin, medicine for glaucoma, etc. — almost 100%; you only pay 4,50 euros for three months’ use. But there is a price range the insurance covers and if there are less expensive generic alternatives, the insurance covers only the cheapest for 4,50€. You can still have the more expensive brand, but you have to pay the price difference yourself. Some medicines don’t have generic alternatives for years, but when they eventually come available, this is often the discussion:)

Me: “This eyedrop used to be 4,50€ but now there’s another brand that is 19€ cheaper so the health insurance covers only the cheaper one for that price. If you don’t want to change brands, you have to pay 4,50€ plus 19€; that is 23,50€.”

Patient: “Okay, I don’t want to change brands; I want to talk with my doctor first. I’ll take the original.”

Me: “Yes, that’s fine. You can have either one, but for the original, you now have to pay 23,50€.”

Patient: “Yes, but I don’t want another brand. I’ll just take the original today and talk with my doctor about the generic alternative. I’ve always used [Brand]. I’ll take that one.”

Me: “All right. I understand the situation. There used to be only [Brand] but last month [Cheaper Brand] became available and they set their price much lower. That is why the health insurance doesn’t cover the original [Brand] anymore, even though it used to cost only 4,50€. But you can still always choose the original one if you want. It’s just a bit more expensive now.” *enters the original brand on the computer and sends the customer to pay*

(An hour goes by and the telephone rings:)

Patient: “Yeah, I was there earlier and bought my glaucoma drops. They should be 4,50€ but it says on the receipt that I paid 23,50€ ! Why was it so much?”

Me: “…” *loses a little bit more faith in humanity every time*

[florida80]

The Fall (And Rise) Of Medical Care

Assisted Living, Doctor/Physician, Great Stuff, Lazy/Unhelpful, The Netherlands | Healthy | January 24, 2020


(About ten years ago, I worked on an island off the Dutch coast in a nursing home. This happened on one of my night shifts. Note, at that time there were no helicopters allowed to fly at night. It’s just after 12 when I get a call from a resident. I can’t hear her, so I run as fast as I can to her to see if she needs help. The moment I step through the bathroom door, I can see she’s broken her hip. As she’s quite a big woman, my coworker and I can’t get her off the ground, so we call the local GP, who sends the ambulance to help us out. I ask him what medication she should be given, as she’s already in a lot of pain. The GP replies that I can give her paracetamol and call him if it’s not enough. Ten minutes later, the ambulance is onsite and they lift the resident into her bed. I give her 1000 mg paracetamol and cross everything in hopes it’ll at least do something. Forty-five minutes later, it’s clear it didn’t do anything — not surprising, really — and I call the GP again. He tells me to give her another dose of paracetamol and he says she’ll be transported off the island on the quick ferry around 8:00 am. I tell him that I don’t think paracetamol is going to cut it, but he insists. Another 45 minutes later, I call him again, saying it didn’t help and her condition is worsening due to the immense pain she’s in. I can see her getting a fever, amongst other things. He tells me to give her paracetamol again. By this time, she’s had 3000 mg in just over 90 minutes! It’s not good, but I’m not allowed to give her anything else, nor do I have the right papers to decide on anything else. I’m really frustrated and get the feeling the GP is not listening to anything I say. I go and have a look at the medication cabinet and find an unopened bottle of morphine that was described to a resident that died two weeks ago. I call the GP again and ask him to allow me to give her morphine, instead. He says yes, go ahead. Then, the following conversation takes place.)

Me: “All right, if you’ll send me the prescription by fax I’ll get right on it.”

GP: “Yeah, just give her [dose]; I’ll write the prescription in the morning.”

Me: “No, you know I’m not allowed to do that; it’s morphine. I need that prescription.”

GP: “In the morning!” *hangs up*

(I call right back.)

Me: “[GP’s First Name], I’ll give you exactly five minutes to write and fax that prescription, before I’ll head over to your house, grab you by the hair, and drag you out of bed to write it. Understood? Your time starts now!” *hangs up*

(It’s not nice of me, I know, but I’m really tired and I feel unheard. I walk over to the fax and within three minutes, the prescription has arrived. My coworker — who’s been doing all the work I should have been doing in the meantime — and I give the resident the morphine and within ten minutes I can see it’s finally working and the pain gets a bit less by around three in the morning. I start doing some other work, like writing a report for the hospital and packing a bag for the resident. At around five, I get a phone call.)

GP: “Hi, [My Name], since you haven’t called again I gather the morphine has started working?”

Me: “Yes, it has. She’s doing a bit better; she’s still in pain, but the edge is taken off.”

GP: “Yes, well, you know I said she’d be getting on the quick ferry? I’m having a problem as I need that spot for a woman in labour.”

Me: “So… she’s flying at dawn?”

GP: “Well… no. The helicopter is standing by for a man with heart problems.”

Me: “Right. So, normal ferry it is?!”

GP: “You see, that’s the problem. There’s nobody at the ferry headquarters who can accompany her. I can’t do anything other than hope to get her on the next ferry at noon.”

(That would be over 12 hours after she’s taken the fall and I know she’ll get worse if this takes too long.)

Me: “You know, I’m on the normal ferry this morning. I can accompany her.”

GP: “Really?”

Me: “Yes, if [Ferry Company] allows it, I can do it.”

GP: “I’ll call them and let them know.”

(They did allow me to accompany her; they even reimbursed my ticket and gave me breakfast! In the end, I did report my behaviour to my boss and told her what I’d said to the GP. She laughed it off and told me not to worry, as she thought it was hilarious.)

[florida80]

The Tooth Of The Matter Is, They Suck

Dentist, Doctor/Physician, Jerk, Lazy/Unhelpful, Pennsylvania, Reception, USA | Healthy | January 22, 2020


Around mid-October, I begin to feel pain on the upper side in the back of my jaw. I didn’t have my wisdom teeth out as a teen, so I know I’ve waited too long to have them removed. At this point in my life, I’m on state Medicaid; I find a dentist who takes my insurance and see them in early November. The dentist confirms it’s my wisdom teeth coming in and refers me to an oral surgeon, as the X-rays indicate that all four are bone-impacted.

I call the oral surgeon’s office and get an appointment for December 28th. It goes well; they take another set of X-rays that informs us that the roots of my top wisdom teeth have grown into my sinus cavity. The bottom two are close enough to my nerve that he wants all four extracted, I will have to be anesthetized for it, and they need to come out ASAP. He assures they’ll submit the paperwork and the insurance will get back to me within two weeks.

I leave satisfied.

Two weeks roll around, nothing. I give calling the insurance an extra day, due to Martin Luther King, Jr. Day. They inform me that they have no record of any submission at all. They call the oral surgeon’s office and assure me that the office will resubmit the paperwork. I ask her how long it will take — by this point, one wisdom tooth has partially erupted; the other side of that tooth is pushing on my last molar — and am informed if the office submits online, it will take two days.

I then call the oral surgeon to find out how they might be submitting the paperwork, so I can find out how long I’m going to be in pain. I speak with a lovely woman who, in response to my question, replies, “I don’t know,” and hangs up on me. I call back immediately; it goes straight to the office message.

I call the insurance company back and ask if anything can be done. At this point, I can only wait for them to submit the paperwork, but I am urged that if they don’t, to contact state Medicaid and make a complaint.

I wait 24 hours and call the surgeon again. This time I get another woman, who is actually helpful. Surprise, surprise, no one submitted my paperwork. They also can only submit by mail, so there is at least a two-week wait. [Employee #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] assures me that she’ll submit the paperwork. She apologizes for her coworker with an exasperated sigh that tells me this isn’t the first problem [Employee #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] has caused.

Two weeks pass. I finally get a response from the insurance company in the mail: the extraction is approved, but general anesthesia is not. According to the paperwork, whoever submitted used the wrong code for the new year and it needs to be resubmitted, again.

It’s now Mid-February and I have been dealing with wisdom tooth pain since October. I can barely eat or sleep because of the pain.

I call state Medicaid and make a complaint about the way I was treated and how the situation was handled. I am told that my complaint is not valid because I did not receive services from the surgeon. They also will not approve the general anesthesia because I do not have any medical reason for it, i.e., fear of needles, anxiety, etc. To have all four bone-impacted wisdom teeth removed. At one time. No need. At all.

I find another dentist farther from my area and make the earliest appointment they have. They recommend me to another surgeon, even farther than the first surgeon. I get an appointment with the second surgeon within the week. He apologizes for the first surgeon and assures me that they’ll handle it properly.

It’s now the beginning of March. I get the paperwork from the insurance regarding the new surgeon’s submission; everything’s perfect. I have the surgery on March 27th, half a year after the pain started. It takes longer than expected, as my mouth is small; the surgeon has to take my bottom wisdom teeth in pieces to work around the nerves. I am advised to stay on bed-rest for the next five days.

Everything works out just fine — months pass and my jaw has healed completely. I end up getting a full-time job and dental insurance — different from state Medicaid — through them.

Sometime around August, I get a letter in the mail from my insurance, denying payment for an appointment from the very first dentist I saw about a referral to an oral surgeon.

I call that dentist and have my files transferred as quickly as I can.

[florida80]

Try Dispensing A Little Information?

Australia, Extra Stupid, Pharmacy | Healthy | January 18, 2020


Me: “Can I help you find something in particular?”

Customer: “I’m looking for a box of medicine.”

Me: “Okay, is it for you?”

Customer: “No, my friend.”

Me: “What was it for?”

Customer: “I don’t know.”

Me: “Do you know what it looks like?”

Customer: “I don’t know.”

Me: “What do you use it for?”

Customer: “Err, I don’t know.”

Me: “Is it for stomachache, headache?” *pointing to these areas*

Customer: “I don’t know.”

(I pause to try and think of some way to help.)

Customer: “Can I go in there?” *points to the dispensary*

Me: “No.”

Customer: “Oh. I’ll ring my friend.”

(She went outside to ring her friend but she never returned! I never got to find out what box of medicine she wanted!)

[florida80]

Some People Are Terrified Of Even A Sniff Of Gay

Bigotry, Extra Stupid, Ohio, Pets & Animals, USA, Vet | Healthy | January 15, 2020


(I’m at a vet’s office for my pug when I overhear this:)

Receptionist: “No, ma’am, your dog is not gay. They sniff each other’s rear ends to introduce themselves. All dogs do it.”

[florida80]

The Dermatologist Will Determine That You Need Thicker Skin

Crazy Requests, Medical Office, Patients, Texas, USA | Healthy | January 12, 2020


(My doctor’s office is small, with only one dermatologist, a physician assistant, and a nurse practitioner. The doctor and nurse practitioner see daily, while the PA is only here Tuesdays and Thursdays. Even so, our schedule stays booked, and new patients have been calling all through the month to get on the schedule.)

Me: “Thank you for calling [Office]; how can I help you?”

Patient: “If I walk in there today, can I be seen by the doctor?”

Me: “I’m afraid not. The doctor is out on vacation until the week after next, and our nurse practitioner has no openings currently.”

Patient: “Well, can I get on the schedule for this week?”

Me: “Sir, it’s Friday. We don’t have any openings today.”

Patient: “What about next week?”

Me: “We don’t have any then, either, because we’re only open Monday, Thursday, and Friday next week, due to New Year’s Eve and Day.”

Patient: “Really? You can’t just nudge someone for me?”

Me: “We don’t do that, sir. You can call each day to see if an appointment is available if you like, but I can’t promise we’ll have an opening for you.”

Patient: “Well, what’s your next available appointment?”

Me: “For the doctor, mid-February. To see the PA or nurse practitioner, it’ll be mid-January.”

Patient: “That’s too long! I have really good insurance! You’re sure there’s nothing at all?”

Me: *checks schedule, just in case, though I have looked at it extensively by this point* “No, sir, nothing has opened up. I can set you for January 14th with our PA, if you’d like.”

Patient: “I can’t believe this! What’s the point of having good insurance if you’re not going to fit me in?”

Me: “We only have one provider here today, and there’s only so many people she can see. The same goes for next week, as well.”

Patient: “So knock someone!”

Me: “I’m not going to do that, sir.”

Patient: “UGH! Forget this!”

(He called back forty minutes later to have a similar conversation with my coworker and then threw a large fit that she didn’t have anything until the end of January due to the influx of calls. The weird part is that there’s another dermatology office in the same city, and another in the next city 20 minutes away, so he had options.)

[florida80]

Eye See What You’re Doing

Jerk, Liars/Scammers, Ohio, Optometrist/Optician, Patients, USA | Healthy | January 9, 2020


(I work in a fairly busy eye clinic. Despite having eleven doctors, spots for our regular eye exams are booked out months in advance. However, we keep emergency spots open for any patients that need to be seen immediately. Note that it’s also Christmas time, one of our busiest times of year because people have met their deductibles and want to be seen before the end of the year. I’m looking at the schedule one day and see a name I recognize. It’s a woman who’s called in several times wanting a regular eye exam with one and only one particular doctor, who happens to be the most popular doctor at our practice, whose schedule is the hardest to get into. But I see she’s coming in for an emergency situation, while said doctor is in the office, which should only take maybe half an hour — our regular eye exam patients are usually there for an hour and a half. Lucky me, I get her chart when she comes in. I walk her back to the exam room.)

Me: “So, what brings you in today? My note line states you’re having some new flashes and floaters?”

(We take these very seriously as they can mean a retinal detachment.)

Patient: “Oh, no, nothing like that. I just told them that because I knew I could get in. I just want my regular eye exam. You have to help me now that I’m here.”

Me: *dumbfounded* “One moment, ma’am.”

(I walk out of the room to talk to my doctor. She already has a completely booked schedule for the day and adding the extra testing would set her behind for all the other patients who had a legitimate appointment. Unfortunately, my doctor is also a super nice woman who tells me to go ahead and do the exam. I do the exam but inform the patient it will be a long wait due to the change in exam type because we now have different things we have to do and she’ll be placed in the wait box behind other patients who are already there — there were about three people in front of her. She says it’s fine and goes to wait in the waiting area. Ten minutes into waiting, she comes up to me complaining she still hasn’t seen the doctor yet. I tell her she will be seen as soon as it’s her turn. Apparently, that’s not good enough for her.)

Patient: “You dumb b****! I’m here for an emergency! I should be seen before all these people!”

Me: “Ma’am? You told me earlier you’re here for a regular eye exam, not the emergency you told them so you could be seen. My doctor was kind enough to let you stay in the schedule despite this. She will get to you as soon as she can.”

Patient: “That’s not my f****** problem. She needs to see me now!”

(My doctor heard the commotion as she was stepping out of her current exam room. She told me to just bring the patient in and she’d see her so she’d stop bothering everyone. The lady gave me a smug smile as she walked into the exam room. I hate when they reward bad behavior. Of course, that left me in a room with other patients who had actually been waiting their turns, glaring at me.)

[florida80]

Pushing Buttons Is Not Your Calling

Hospital, Non-Dialogue, Nurses, Pennsylvania, Pittsburgh, Technology, USA | Healthy | January 6, 2020


I am in the hospital after having emergency surgery on a dislocated ankle and a broken leg. It is the middle of the night and my post-surgery pain medicine has worn off. I locate the nurse call button and press it, but nothing happens. I do this multiple times, to no avail.

I grab my cell phone and use the flashlight to light up the room telephone so I can read the number. I call the number and let the phone ring. It is loud and doesn’t stop, because I don’t answer it. After about five minutes, a nurse comes to investigate why the phone is ringing, and I am able to tell her I’m in extreme pain.

She brings me pain medicine and tells me that they’ve had issues with the button in the past. It wasn’t unplugged or anything; it just flat out didn’t work! Why they’d still use it completely mystifies me!

[florida80]

Giving Them The Stink-Eye

Coworkers, Health & Body, Non-Dialogue, Office, Revolting, Texas, USA | Healthy | January 1, 2020


At my job, I’m considered a lead, so if an employee brings in any paperwork that needs to go to human resources or needs their paycheck, I handle it.

An employee came up to me, handed me their doctor’s note, and asked if they could get their paycheck. I put the doctor’s note in the scanner, and then I handed them the paperwork for their paycheck along with a pen to sign with. After they signed, I signed.

I then copied the doctor’s note, and as I was handing them their copy, I saw the reason they had been out: “conjunctivitis ” or pink eye. I looked at them with a “Really?” look.

I went to my locker and got hand sanitizer. As I came back to the desk, the employee told me, “You might want to sanitize the pen; I’m still contagious.”

I waited until she left and then sanitized the door handles to our office and threw away the pen. I sat there wondering about what an idiot she was while the other employees laughed at me

[florida80]

You Have To Spell It Out To Them

Doctor/Physician, Ignoring & Inattentive, Jerk, Lazy/Unhelpful, Medical Office, USA | Healthy | December 29, 2019


(I have recently been diagnosed with epilepsy at age fifteen and am at my fourth or fifth neurology appointment. For some background, some types of epilepsy can be categorized as “reflex,” meaning there is usually a trigger — most people are familiar with flashing lights — but there are a huge variety of triggers, ranging from drinking alcohol to hearing a specific kind of music. I am describing to my neurologist some symptoms I’ve been experiencing.)

Me: “Sometimes while I’m reading, I’ll have spells where the words are very difficult or I can’t read them at all.”

Neurologist: *mostly disinterested* “Oh… Well, have you been diagnosed with learning issues?”

(I’ve told him all of this before.)

Me: “No. I’ve been reading since I was four and it’s actually one of my favorite things to do. I’ve never shown any signs of dyslexia or anything like it.”

Neurologist: “Do you notice any patterns to when this occurs?”

Me: “I’ve noticed it happening a lot when I’m reading in Spanish.”

(I’m in AP Spanish and have been studying the language for around six years; I’m definitely not fluent yet but am reasonably proficient. I have also told him this before.)

Neurologist: *long silence* “You’re probably just bad at Spanish. Go ahead and schedule another appointment for a month out.” *leaves*

(I ended up not telling my parents about this part of the appointment for around six months because I was embarrassed and believed my neurologist that I was probably exaggerating. However, during this time, the symptoms worsened, so I told my parents who found another neurologist — incidentally, around thirty years younger. He immediately diagnosed me with reading epilepsy, which is fairly uncommon but absolutely not unheard of and has nothing to do with any prior learning disabilities. For me, it is triggered by unfamiliar words, which, obviously, come up more often in a second language. I’ve now, thankfully, been able to receive much better care.)

[florida80]

Assign The Doctor A Memory Test

Australia, Doctor/Physician, Ignoring & Inattentive, Medical Office, New South Wales, Sydney | Healthy | December 27, 2019


(I have been going to the same GP since I was about fifteen, my daughter since she was born, but it seems to be time to find a new one as ours is showing his age; he has been getting more and more forgetful. I have ordered blood tests as I have developed some allergies recently; my daughter needs hers done for a heart issue and also needs a script for heart meds. He asks her what she needs this particular medicine for and we have to explain, even though he has been doing the scripts for the past five years. We get our bloods at the same time. He starts with my daughter’s and tells her that everything but her iron levels is in the normal range. He gives her the printed results to take to her cardiologist; he is going to print a copy for himself but he writes the results into her file. Then, he goes over mine. He reads out everything as good, but when he gets to my liver results…)

GP: “Oh, no, we need to get you some tests right away; your liver results are not good.”

Me: “Yes, I know. I have [liver disease].”

GP: “You have [liver disease]? Who told you that?”

Me: “You did.”

GP: “Not me. I would have remembered that. There would be notes and paperwork in your file.” *rifles through files to prove it isn’t there and finds the paperwork* “Oh, I did tell you.”

(We realise that he’s not given us a new referral letter for the cardiologist appointment, so we go back.)

GP: “Okay, [Daughter], we need to get blood tests done for you to take to your appointment.”

Daughter: “I had the blood tests done already.”

GP: “Who with?”

Daughter: “Uh, you.”

GP: *rifles through her files and after looking over some paperwork* “Oh, looks like you have to get more sun; you have very low Vitamin D.”

Daughter: “No, you said low iron.”

GP: “No it’s Vitamin D. Look; it’s only sixteen.” *hands her a blood test result*

Me: “No, she had low Vitamin D last year; this time it was low iron.”

GP: “It says it right there.”

Daughter: “Um, this is last year’s result; look at the date.”

GP: “It has it on this result, too. You had the test in September.” *holds up another sheet that I take off him*

Me: “This is last year’s, too — September 2018. Her last one was in October this year.”

GP: “But the results aren’t here; if I did them they would be.”

Daughter: “You gave them to me.”

GP: “Why did I do that?”

Daughter: “I needed them for the cardiologist.”

GP: “But I would have written the results on your file and printed up a copy, as well; I definitely didn’t write anything.” *runs his finger up the writing on her files* “Oh, so I did.”

[florida80]

Quite The Operation Santa’s Got Going

Adorable Children, Awesome Workers, California, Coworkers, Holidays, Inspirational, USA, Vet | Healthy | December 25, 2019


(I work at a vet clinic that is open late night for emergencies and offers boarding. A couple of years ago, [Former Coworker] had to stop working in order to care for a disabled family member, but she left on good terms with the doctor and still has coffee with the manager regularly. Her son has been asking for a dog for quite a while now. Not just any dog, he knows the exact breed and color pattern he wants. At the staff meeting Monday, the doctor let us all know that [Former Coworker] was going to be surprising her son with a puppy for Christmas. She had found the exact dog he wanted and would be adopting it later this week and bringing it here to board with us until late Christmas Eve when she would pick it up. The morning she brings the puppy in, [Coworker] and I are working at the front desk. She is greeting people as they walk in and handling check-ins. I am checking out a family who just finished their cat’s exam. They have a little girl about six years old, too short to be seen over the counter from where [Coworker] is.)

Coworker: “Hello, how can I… Oh, hey, [Former Coworker], long time no see. So, this is the puppy Santa is bringing [Son]? He’s gonna be so thrilled; it’s exactly what he’s been asking for.”

Young Girl: *very loudly* “If Santa is bringing that puppy to someone, why is he here? Shouldn’t he be at the North Pole?”

(My coworker is clearly at a loss for words and starts sputtering.)

Former Coworker: *just hands [Coworker] the puppy and bends down to the girl* “Your parents haven’t told you? See, when Santa brings a child a pet he calls the parents first to make sure the house has everything that it needs, like food and toys and a dog bed, and space for the animal, and that the kid can take care of it. Then, if the parents say it’s okay, Santa looks all over the world to find the perfect animal, and then, because he doesn’t want the puppies and kittens to get bored in the sleigh and eat other kid’s presents, he has his helpers take them to a safe place near the kid’s house. So, Christmas Eve, Santa will come here and pick up the puppy right before coming to [Son]’s house.”

Little Girl: “Oh, so, that’s why when I got [Cat], Santa just brought her bed and food and had Mommy take me to the shelter after Christmas?”

Former Coworker: “Exactly, he knew [Cat] would be happier playing at the shelter rather than being stuck in his sleigh all night, and that she would just get into trouble with all the wrapping paper on Christmas morning.”

Mom: “That’s right; we got a call from an elf letting us know where [Cat] was.”

Former Coworker: “Yep, the elves have every parent’s phone number. Parents get calls from the elves to make sure they have the batteries and other things needed for the toys, helmets for when they get bikes, that sort of thing.”

(At this point, the girl’s family finishes paying and leaves, the little girl happily asking her parents if Santa has called them about presents this year.)

Coworker: *sighs in relief* “I can’t believe you thought of that so fast; I was so worried I’d just ruined Christmas.”

Former Coworker: *laughs* “Last year, my sister got caught by her girls setting up a playhouse, she told them that Santa was behind schedule and woke her up and asked her to put it together so it would be all ready in the morning. The girls just nodded and went back to bed, but in the morning, the oldest said it was a bit rude of Santa not to tell Mommy she would need to set it up. And we all agreed that Santa should have had an elf call first.”

[florida80]

Will Pass That Class Kicking And Screaming

High School, New Jersey, Non-Dialogue, Pranks, Silly, Teachers, USA | Healthy | December 22, 2019


Many years ago, when I am in high school, I join my local volunteer first aid squad and sign up for EMT training. The classes are largely interesting, and I learn a lot. However, EMTs have a strange sense of humor sometimes.

When we get to the maternity section, the final exam for that part of the course consists of delivering a baby. This is accomplished with a set of special dummies: one which is made to replicate the lower body of a woman, and of course, the infant doll which the instructor pushes out for the person to deliver. The proper procedure is to “catch” the infant as it comes out, clean it gently, and then lay it on the mother’s chest for her to hold.

All is going well in the exam, the students having been broken up into groups and assigned to the dummy on which they will take the exam… until, that is, one of the instructors quietly goes around the room, collecting all of the infant dummies and secreting them away.

At this point, only one group is still testing, as there are no baby dummies to be had anywhere else. One young man approaches to begin his test, and the instructor who’d been taking the dummies steps up to administer it…

And proceeds to begin screaming at the top of his lungs.

The instructor is wailing like he’s being murdered, which, of course, causes the entire room to look over at what is going on. Never breaking his cry, he begins to push the infant doll through. The poor student is terrified, but he still follows procedure admirably.

But the instructor doesn’t stop screaming.

Not sure what to do, the boy is standing there when another infant starts to come out. So he catches that one, too. Then, the next one. And the one after that. Each time they come faster and faster. It looks like an “I Love Lucy” routine as the poor boy is struggling to catch the dolls, clean them, and place them before the next one comes. It’s to the point where he is stacking the babies like logs on the “mother” because there is no room for them, and he barely manages to put one down before the next one is out.

All the while, the instructor never stops wailing.

The rest of the class is, of course, cracking up. We’re all laughing so hard we can’t breathe. The poor student is handling it admirably, though, never giving up or getting mad. Finally, about two dozen babies later, the instructor runs out of dummies. The test is allowed to end, and the instructor ceases screaming.

The student does pass the exam, but he is admonished that in the future he probably shouldn’t stack newborn infants like Jenga blocks.

[florida80]

Great Stuff, Hospital, Indianapolis, Language & Words, Non-Dialogue, Rude & Risque, USA | Healthy | December 20, 2019


During my regular mammogram, the doctor saw a lump that they wanted better images of, so I went to the clinic for the diagnostic mammogram follow-up. In my mid-forties now, I used to be an exotic dancer years ago, and I’m not exactly shy.

The nurse was getting me prepped for the diagnostic mammogram. This involved a couple of magic marker lines for orientation. She also applied some kind of metal sticker to point to the area of interest.

She turned to put a note in the file and told me, “Give me two shakes and we’ll get this done and over with.”

Odd directions… but I gave her my best shimmy, making sure that the sticker stayed attached to my swinging breasts.

She laughed so hard that she dropped her pen and needed a minute to recollect her professional cool.

Apparently, she meant the phrase “in two shakes of a lamb’s tail,” meaning, “in a short time.” She wasn’t expecting a show

[florida80]

Emergency Services Needs To Address This Issue

Colorado, Emergency Services, Geography, Lafayette, Lazy/Unhelpful, USA | Healthy | December 18, 2019


(Leaving the fast-food drive-thru window, I am overwhelmed with a wave of nausea and dizziness. I manage to pull across several parking spaces and wait, hoping I’ll feel better. I don’t. I think I might pass out, and wish I’d throw up because that might make me feel better. Clearly, I can’t drive, and I have no idea what was wrong. Dizzy, scared, and disoriented, I call 911.)

911: “911! What’s the address of your emergency?”

Me: “I have no idea. I’m at the [Fast Food Restaurant] on the corner of [Highway] and [Cross street].”

911: “But I need a specific address.”

Me: “I can’t give you a specific address. I’m in pain and scared. I’m at–” *repeats cross streets* “Please help me!”

911: “We cannot help you without a street address, ma’am.”

Me: *losing my cool completely* “Okay, start at the hospital. Drive north on [Highway] a few blocks. When you get to [Major Store], look to the east, to your right. You will see [Fast Food Place] with a car parked across several spots. That’s me!”

(Funniest thing, they did find me! It turned out to be a kidney stone.)

[florida80]

Deck The Halls With Bouts Of Nausea

Lazy/Unhelpful, Non-Dialogue, Pharmacy, Texas, USA |
Healthy | December 16, 2019

I have chronic nausea. I take a prescription nausea medication to keep it under control so I can eat and function. The nausea is related to stress, as well as my diagnosed depression and anxiety.

Six days ago at the time of writing, two days before Thanksgiving, my grandmother, who has to handle most phone calls for me due to my hearing issues, called the pharmacy to request a refill of my meds because I was almost out. Later, we got a call telling us that the refill request had been denied because my doctor’s office said I had to see the doctor before I could get a refill. I called the doctor the next day and was told that they had sent in an approval, but they would send another one to be sure.

Pharmacy still said they had no approvals, only a denial.

Thanksgiving came and the office was closed. I checked the pharmacy again, and they still said they only had a denial and couldn’t fill it.

Black Friday, same deal, but we got a call from someone at my doctor’s office informing us that they’d be closed until Monday. I only had enough of my meds to get me through Black Friday. I ended up skipping my second dose so I would have one for Saturday morning, and was unable to eat dinner on Friday.

Same deal with the pharmacy on both Saturday and Sunday. No approvals received, only one denial, and they still couldn’t fill it even though I was unable to eat or drink without it at this time. I even got on the phone myself and cry and beg the pharmacist to give me an emergency three-day supply that the law allows, and was told no because of the “denial.”

This morning, Cyber Monday, after going the entire weekend feeling like I was in Hell since eating was pretty much impossible, my grandmother called my doctor’s office to set up an appointment for the first time slot they could fit me into today.

She was informed that they absolutely did not send in a denial, I did not need to see my doctor before getting a refill, and that their system says I don’t have to see my doctor for a refill on my medication until sometime next year. My doctor knows that I need the medication every single day to be able to eat, and I’m about twenty pounds underweight right now due to stress-induced illness that lasted for three months solid, so I need to be able to get a refill at any time until I gain some weight back.

It turns out that someone at the pharmacy put it on my file that they were sent a denial and got no approvals whatsoever. A few hours ago, I got a text saying that I had a prescription ready for pickup, which would be done first thing in the morning because we couldn’t get to the store.

I have filed a complaint with corporate for the store the pharmacy is in, and my complaint has been forwarded to the store manager with the assurance that the incident will be investigated and that this absolutely should not have happened. The person I conversed with — via chat — was horrified about it.

I hope that pharmacist gets fired and feels proud of themselves for giving a disabled woman no less than five panic attacks over the course of three days and causing her a lot of unnecessary stress that has likely set back her recovery from illness. I won’t be able to fully enjoy Christmas with my family now because I’ll still be recovering and having trouble eating much food

[florida80]

Just Another Kidney Stoner

Bad Behavior, Hospital, Lazy/Unhelpful, Nurses, USA | Healthy | December 15, 2019


(I have a massive kidney stone trying to pass. I’m in the hospital, waiting for surgery to reduce the size. I suddenly have massive pain, bad enough my vision goes fuzzy. I’m crying, unable to really form words. I press my call button. After a moment, a nurse comes in.)

Nurse: “Can I help you?”

Me: “Pain… bad…”

Nurse: “On a scale of one to ten?”

Me: “Ten!”

(Because of the pain, I practically shout the number.)

Nurse: “You don’t need to raise your voice! I’ll get you something!”

(She leaves and comes back a minute later with a pill.)

Nurse: “Here’s some Tylenol.”

(All I can do is look at her, since that won’t be anywhere near enough for how my pain is.)

Nurse: “Well?! Take it!”

Me: “Need more…”

Nurse: “Ugh, you’re probably just a drug seeker! I’m not giving you anything else!”

(At this point, I just break down sobbing. She storms out. A few minutes later, my doctor comes in.)

Doctor: “Are you okay?!”

Me: “Pain bad… help…”

Doctor: “Okay, sweetie, I just need to know if you can tell me what number you’re at.”

Me: “Ten…”

Doctor: “All right. Do you want me to wait here while I have someone bring you medication?”

Me: “Please!”

(She does stay with me. After she calls the pharmacy, she holds my hand and talks to me to calm me back down. Once the medication is brought up and put into my IV, she makes sure it starts working.)

Doctor: “Your nurse said you were asking for drugs?”

Me: “No, I pushed my call light and told her I was in pain. She yelled at me saying that’s all I wanted and then left.”

Doctor: “She apparently thought you were faking something to get pain meds for an addiction. There’s no way you could fake a kidney stone on the imaging results. I’ll make sure you don’t have to deal with her anymore.”

(True to her word, I didn’t see that nurse for the rest of my stay.)

[florida80]

That Flu Right Over Her Head

Health & Body, High School, Jerk, Louisiana, Parents/Guardians, USA | Healthy | December 13, 2019


(This event happens more than halfway through my junior year in high school. It’s important to note that prior to this, I have only missed about four or five days of school during my ENTIRE high school career, half of which were from when my grandmother died unexpectedly last year. This one particular morning, I wake up feeling like complete and utter crap. I also just so happen to have two major presentations today after lunch and my parents know about both of them. They basically have to fight to get me out of bed, accusing me of either lying or exaggerating to get out of my presentations. I manage to power through the first half of the day before breaking down at lunch and having my counselor essentially force my mother to come and get me. Naturally, she isn’t happy about it as she still thinks I’m purposefully trying to avoid my presentations.)

Mom: *in a very condescending tone* “I hope you’re prepared to go to the doctor. I’m bringing you back right after, too.”

(It’s very clear she’s trying to call my “bluff” and scare me into backing down, but I just quietly shrug. And just as she said, she brings me to a walk-in clinic near my school. After going through the standard procedure, the nurse seeing me takes a snot sample for a flu test.)

Mom: “I’m thinking it’s just a little cold at most.”

Nurse: “If that’s the case, we’ll probably just do a steroid shot, but let’s see the test results first.”

(She leaves and returns a few minutes later. To my mother’s surprise, the nurse is now wearing a procedure mask.)

Nurse: “So, he has the flu. We’re lucky y’all caught it within the first two days so we can write him a prescription for some Tamiflu that y’all can pick up at your preferred pharmacy. We’ll also give you a doctor’s note that says he can’t go to school until at least next Monday. Until then, make sure he gets plenty of rest and that he doesn’t have a fever for at least 48 hours prior to Monday.”

(My mother was horrified and ended up asking to have herself tested, too; she was negative. Although I feel bad for all my friends and classmates who sat by me that morning, I can’t help but gleefully remember my mom’s face when she realized that I wasn’t faking s***.)

[florida80]

When Laughter Is NOT The Best Medicine

Connecticut, Emergency Services, Punny, Silly, USA |
Healthy | December 11, 2019

(I am a paramedic.)

Me: *to a patient* “Let me borrow your arm for a blood pressure check, please.”

(The patient extends their arm.)

Partner: “Don’t worry; she’ll give it back.”

Me: “Yeah. I got in way too much trouble last time for not giving it back. The police even chased me!”

Patient: “The police chased you?”

Me: “Yeah! For armed robbery!”

Partner: *groans and slams back doors of the ambulance while walking away*



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It’s Not Just The Organs That Are Failing

Doctor/Physician, Hospital, Jerk, Lazy/Unhelpful, Uruguay | Healthy | December 9, 2019


(When my brother is around nine, he wakes up screaming in pain. As we have no vehicle of our own and no way of getting a taxi or a lift, my mother has to walk with a screaming child two kilometers to the hospital. She went to nursing school, but is not currently working as a nurse.)

Doctor: *after barely poking him* “Well, seems to be just some gas. He’s probably just using the pain to get attention.”

(My mother looks at her like she’s crazy, while my brother still cries and screams.)

Mom: “My son is not like that. Look, I am a nurse. I’m pretty sure he has appendicitis.”

Doctor: “Oh, nonsense. You don’t know what you are talking about.”

Mom: “But I do–”

Doctor: “Listen. I am a doctor. You are just a nurse. He is fine. Now leave.”

(My mother leaves the hospital furious. Not surprisingly, two days later, my brother’s appendix ruptures. My mom manages to get a passing car to take them to the hospital, and my brother has surgery. Because the hospital has no full anesthesia, they have to use local — the kind that only numbs the area — and my brother is operated on while awake and screaming. While he is still in surgery, my mother runs into the doctor in the hallway.)

Doctor: “Oh, you are here again. What, does your son have a headache now? It might be a tumor, don’t you think?”

(My mother almost attacked her, but her father entered the hospital on time and stopped her. My brother survived and made a full recovery, and my mother reported the doctor; unfortunately, nothing came out of it at the time, but a few years later she was forced into retirement for repeatedly misdiagnosing patients.)

[florida80]

Bring Them Back In For A Brain Check

Extra Stupid, Florida, Medical Office, USA | Healthy | December 8, 2019


(I am at the checkout desk of an urgent care medical office.)

Coworker: “How was your visit today?”

Patient: “Pretty good. I don’t like going to the doctor, but this was a great experience. Everyone was really nice.”

Coworker: “Thanks! Glad everything went well. Yeah, I work in a doctor’s office and I don’t really like going to the doctor, either.”

Patient: “Oh, really? What kind of doctor’s office do you work in?”

My Brain: “Seriously? Did she just ask that?”

[florida80]

Cheese Addiction Is Becoming A Problem

California, Health & Body, Los Angeles, Medical Office, USA | Healthy | December 5, 2019


(I work at a non-profit rehab for teens as a counselor. During their lunch, a new resident is having a heated argument with other staff over her dietary restrictions.)

Teen: “I can’t eat this; it has cheese. I’m vegan.”

Staff: “We’re trying to accommodate. The cooks have been made aware and are working on fixing you something else.”

Teen: “You shouldn’t be eating this stuff. Do you know how badly dairy and meat harms your body? You guys are all disgusting.”

Me: *screaming internally* “You shouldn’t lecture anyone when you smoke meth!”

[florida80]

She’s Not Being Very Hip

Aunts & Uncles, Health & Body, home, Non-Dialogue, Pennsylvania, USA | Healthy | December 2, 2019


My great aunt gets a call from a friend asking her if she wants to go grocery shopping at a popular bulk warehouse store and my aunt agrees. When her friend gets to the house, my aunt goes outside and slips on some ice in the driveway; she hits her hip hard and can no longer stand up. She refuses to call an ambulance, and two of her neighbors manage to get her into her friend’s car.

My aunt’s friend asks if she wants to go to the doctor right away but my aunt responds, “No, you came to go to the store so we might as well do that first.” So, her friend goes grocery shopping while my aunt stays in the car with a broken hip. Afterward, the friend insists my aunt go to a doctor. Instead of going to the emergency room, my aunt insists on going to a faster care doctor’s office.

They pull into the parking lot and my aunt’s friend explains the situation. A doctor comes out and tells my aunt they have no way to get her out of the car — she is somewhat of a larger lady — and that she really needs to go to the ER. My aunt complains. Finally, the doctor says, “Ma’am, you’ve broken your hip. This is something outside of our control. We can help you if you need something minor, but you are going to need surgery; you need to leave and go get the care you need.”

She finally agrees to go to the ER and she ends up having quite the lengthy recovery process because she is just as difficult in her physical therapy appointments

[florida80]

When You Are Bugged To Go To The Doctor

Bizarre, California, Doctor/Physician, Medical Office, Non-Dialogue, Pets & Animals, USA | Healthy | November 27, 2019


When I’m in high school, I come down with a bad fever and my mother takes me to the doctor. I’m still seeing a pediatrician at this point. The building the office is in is undergoing construction.

Pretty soon I’m in the examination room, my mom sitting to the side. The doctor is a young woman, wearing a gauzy green sweater and some light gold jewelry. I notice a very shiny, pretty brooch shaped like a scarab pinned to her sweater.

She leans in with the tongue depressor, and as I watch in horror, the “brooch” sticks out a barbed leg and starts crawling up her shoulder! I scream and throw myself back.

“Are you okay?” asks the doctor. She thinks I’m scared of the tongue depressor.

“There’s a huge bug on you!” I yell.

This sets the doctor off. She shrieks, drops the tongue depressor, and starts frantically trying to brush the bug off her sweater. In the process, she breaks her necklace, sending bits of golden chain flying across the room. Part of it hits me and I think it’s the bug, so I scream again and the cycle begins anew.

Eventually, the doctor calms down a little, but we’re still trying to find the bug. She turns around and I spot it on her shoulder and yell, “It’s still there!” This time she holds still and my mom gets it off her with a tissue and squishes it in the garbage can.

Once everyone’s calmed down, Mom comments that she should have saved it, or at least not crushed it, since it was actually very pretty. She thought I was having a hallucination until she saw it herself! We figure it got in from all the construction downstairs. The rest of the appointment goes fine, though the doctor and I are a bit shaken up; my mom is pretty level-headed.

When we check out, the nurse at the desk asks what happened. We tell her and she laughs and says, “We get a lot of screaming in this office, but usually it’s not from the doctors!”

[florida80]

Right Bad Back At Ya

Bizarre, Canada, Funny Names, Hospital, New Brunswick, Nurses | Healthy | November 23, 2019


(I am in the waiting room of a hospital waiting for a scan to check out my back injury. For the purposes of this story, let’s just say that my name is John Smith. The nurse calls me in for my scan.)

Nurse: “All right, just jump up onto the table.”

Me: “Umm… sorry, I can’t do that.”

Nurse: “We can’t do the scan if you don’t get on the table.”

Me: “But… I can barely move. How do you expect me to jump onto a table?”

Nurse: “Sure, you can.”

Me: “I don’t think you understand. I am physically unable to get up onto the table due to a back injury.”

Nurse: “You don’t have a back injury.”

Me: “I’m sorry, but I’m pretty sure I would know why I’m at the hospital.”

Nurse: “Your name is John Smith, right?”

Me: “Yes.”

Nurse: “And your date of birth is [date]?”

Me: “Yes, it is.”

(A patient in the waiting room speaks up.)

Patient: “Sorry to interrupt, but I think you might have us confused.”

Nurse: “Your name is John Smith?”

Patient: “Yep.”

Nurse: “And I suppose your date of birth is also [date].”

Patient: “Yes.”

Nurse: “And you’re here for a scan?”

Patient: “Yes, I am.”

Nurse: “Well, this is an interesting coincidence.”

(She looks down at her computer.)

Nurse: “Ah, I see the problem. There are two different people named John Smith with the same birthday, who just happened to both have appointments for a scan within the same hour. I was looking for John M. Smith.”

Patient: “That’s me!”

(The nurse apologized and I got my scan not long after. It was a confusing few minutes, but at least I got a good story out of it!)

[florida80]

Operating Under Confusion

Children, Extra Stupid, Hospital, Nevada, Parents/Guardians, USA | Healthy | November 20, 2019


(I work for a pediatric dental practice. We are currently at our surgical center where kids get put to sleep so we can do all of the work necessary. There’s loads of paperwork, normal doctor check-ups, and numerous confirmations that patients’ parents need to go through before we see them. We have a two-year-old girl that needs work on every single tooth; she’s been on our waitlist for surgery for two months. We are about to bring her back to the OR.)

Nurse: “Okay, sweetheart, time to say bye to Mommy.”

Mom: *looking so confused* “Wait, why is she saying bye?”

Nurse: “I’m sorry, ma’am, but you aren’t allowed into the OR for sterilization purposes.”

Mom: “But how is she supposed to fall asleep without me reading her a story?”

Nurse: “The anesthesiologist–”

Mom: “The what?!”

[florida80]

Diagnosed With Not Quite Surgical Precision

Doctor/Physician, Ignoring & Inattentive, Medical Office, USA, Utah | Healthy | November 17, 2019


(In college, I start getting severe fatigue; I am sleeping ten hours a night, getting an hour or two nap each day, and still feeling exhausted all the time. I go to the student health center where they do some blood tests and diagnose me with hypothyroidism, where my thyroid doesn’t produce enough hormone. I am given a prescription for the generic of a synthetic thyroid hormone, and things improve drastically for several months. But after I have my prescription filled at a different pharmacy, I start having different symptoms: anxiety, feeling jittery all the time, being unreasonably cold, etc. I go back to the health center where they run more blood tests. This is what happens at the followup appointment when those blood test results come back.)

Doctor: “So, your thyroid hormone levels are much too high. You have hyperthyroidism.” *goes into treatment options, which basically boil down to either radiation to kill off part of my thyroid or surgery to remove part of it*

Me: “Okay. Well, before we start talking about surgery, don’t you think we should try reducing my [medication] dosage?”

Doctor: *stares at me for a second, then reads my chart more carefully* “Ah. Yes, yes, we should probably try that first.”

(A DIFFERENT doctor in the health center was able to explain that I’m in a small group of people that are sufficiently sensitive to thyroid hormone that the different levels in different generic brands can act like a completely different dosage, meaning that I need to be on the name brand to ensure my dosage stays constant. We put me on the name brand and I didn’t have any more problems, and I never saw the other doctor again.)

[florida80]

Conversational Heart Failure

Jerk, Medical Office, Pennsylvania, Reception, USA |
Healthy | November 15, 2019

(I have myriad medical issues which give me some bother. I have an appointment with my primary care doctor. This office knows about all of my conditions. I get to the building and ride the elevator to the fourth floor. I get into the office and go to the check-in desk. There are two office workers there. One I know; the other I don’t. The worker who I don’t know goes to check me in and sees I’m breathing quite heavily.)

Worker: “Walk the steps today?”

Me: “No. I have congestive heart failure.”

(The worker couldn’t get her foot out of her mouth, it was wedged in so deeply. The other worker, the one I knew, just burst out laughing so hard that she spit out part of her sandwich. I did let the first worker off the hook and said I didn’t care what she said. I was not offended at all. It was just too funny.)

[florida80]

Can’t Equate Numbers To Notes

Connecticut, High School, Jerk, Schoolmates, USA | Healthy | November 13, 2019


(My high school chemistry teacher is a very stern, organized lady. One of my friends is very bright but not organized at all, and he hates the very structured reports we have to make of our chemistry labs. He is constantly getting points off for one detail or another. One facet of these reports is that they are required to have two columns: one for equations and one for long-form notes. One lab, my friend and I are partnered and he actually is trying to do his report properly. The chemistry teacher comes to look over our work and taps his chemistry notebook disapprovingly.)

Teacher: “You haven’t labeled these columns; how am I supposed to know which is equations and which is notes?”

Friend: “See the one with numbers in it? That’s the equations column.”

(My friend immediately looked horrified with himself. He and the teacher just stared at each other for a long moment, and then she finally just huffed and moved on to the next group. I do realize that such labels are probably useful in a real laboratory, but to be fair to my friend, the teacher did sort of set herself up for that!)

[florida80]

One Ring To Rue Them All

Bad Behavior, Doctor/Physician, Pharmacy, USA | Healthy | November 13, 2019


My mom has an accident at work and spills boiling water directly on her hand, badly burning several of her fingers, one of which happens to be the finger she wears her wedding ring on. Her boss drives her to a nearby pharmacy clinic where she is seen by the on-call doctor.

At this point, her fingers have swelled a lot, locking her wedding ring on her finger and causing painful constriction. It’s clear that the ring needs to be removed. My mother is assuming they will cut the ring off of her finger, which she is sad about, but at this point, she’s much more concerned about relieving the intense pain she is in. The doctor comes into the room and quickly examines her hand, saying, “What a beautiful ring! It would be such a shame to damage it by cutting it off!”

He then proceeds to forcibly yank the ring off of her finger past the swelling, putting my mother in even more pain and tearing open the blisters that have started to form.

She has since healed and is relieved to be able to wear her ring again and not need to pay to have it fixed, but she isn’t sure it was worth all

[florida80]

A Shot Of Ignorance

Doctor/Physician, Hospital, Jerk, Patients, The Netherlands | Healthy | November 11, 2019


(One evening, I get the call every person with an elderly relative fears: my 90+ grandma has fallen down and can’t get up. Luckily, she ended up next to the phone; she actually tripped as she was walking over to it because it was ringing. Since everyone else in our small family is either on vacation, not on speaking terms with Grandma, or living in a nursing home on the other side of town and not in possession of a driving license — or their full mental faculties — I am the only one who can help her out. I race over, hoping it’s just a case of having to help her up because she is in an awkward position, but as soon as I walk in the door and see the unnatural angle of her leg, I know we have a fracture on our hands and have to go to the hospital. We end up in an examination room at the ER, waiting for either the x-ray nurse or the neurologist, whoever shows up first. The neurologist has been called because Grandma hit her head on the stone windowsill when she fell, which caused a small wound and a bit of blood. That wound is the cause of the following conversation with a very chipper ER doctor.)

Doctor: “Well, Mrs. [Grandma], I know you’re waiting for the x-ray nurse and the neurologist, but I’m neither; I’m just here to give you a little tetanus shot.”

(My grandma is neither stupid nor suffering from dementia, but she has never had more than an elementary-school education, and apparently, she never learned what a tetanus shot is, leading to this little gem:)

Grandma: “A tetanus shot? What is that for?”

Doctor: “Well, ma’am, that’s for what we call ‘street dirt’–“

Grandma: *interrupting indignantly* “Street dirt? I fell inside my own home!”

(She sounds like she thinks what the doctor said is the most ridiculous thing she’s ever heard, and he and I simply couldn’t contain our laughter. The doctor gives a brief explanation of what a tetanus shot is for, but too brief, apparently, because as soon as he is out the door…)

Grandma: “[My Name], what was all that about? I don’t get it. My house is clean!”

(I gave her a much more expansive explanation of germs, and why even her nice clean house wasn’t free of them. She was pretty horrified, but finding out her femur was broken soon took precedence. She could laugh about it later, though, when I mimicked her indignant tone. She almost sounded insulted at being associated with any kind of dirt.)

[florida80]

Mothers Are Fighters

Awesome Workers, Hospital, Inspirational, New York, Non-Dialogue, USA | Healthy | November 10, 2019


Two years ago, I was admitted into the hospital for seven weeks via the ER. In good weather, the hospital is roughly an hour away. My boys were three and eight at the time and I had been a stay-at-home mom for most of their lives. My parents stepped up and helped keep the kids on a regular pattern of school, therapy, and play dates along with FaceTiming me. My husband would drive two round-trips a day to stay with me, see our kids, take care of our pets, and work.

This pattern repeated itself over again for the next six months, and at one point, I was told to start preparing my boys for life without me. The staff at the hospital was amazing. They tried their best to give me a room that faced outwards so I could see the sunset. They made sure I could be unhooked from chemo and transfusions when my boys got to visit. Then, they completely surprised us on Christmas when they gave us a Christmas party in my hospital room.

There were presents, food, and joy even though it was extremely hard to be there. They helped me fight even when I was beyond exhausted.

They became my family and even now we all stay in touch. They were complete angels that helped our family get through an extremely scary time.

I’m now in remission and hopefully will get the “cured” status once I reach five years in remission

[florida80]

Allow Me To As-cyst You

Hospital, Mexico, Mexico City, Silly | Healthy | November 8, 2019


(I’m a licensed nurse. I work at a hospital, and I also make some money on the side by assisting a dermatologist at a private clinic when she needs an extra pair of hands for surgery. This patient has a cyst under the skin beneath her hair.)

Patient: “You have done this before?”

Me: “Sure! It’s actually pretty simple. We make an incision on your skin right here, drain the cyst, clean around, and sew you back up. I’m going to numb the area, so you won’t even feel a thing.”

Patient: “All right, then.”

Me: “Uh… look, honey, I’m going to have to shave your hair — a tiny spot right here — so that the doctor can see. I know, I know you won’t like that — no girl ever does — but I have to. Don’t hate me!”

Patient: *shrugs*

Me: *cuts the hair, and shaves the area*

Patient: *completely deadpan* “Oh, no, look at what you’ve done. Now I hate you.”

[florida80]

You Can’t Cough This Up To Cultural Differences

Australia, Health & Body, Jerk, Medical Office, Non-Dialogue | Healthy | November 7, 2019


I came into work today to hear my coworker, the office supervisor, in a high-volume discussion with a patient in another language. I don’t speak any other languages besides English, but I could tell the patient was agitated and my coworker was trying to neutralize it.

I let her handle that and helped other patients before my shift officially started. Later, she revealed the reason. Apparently, the patient was having an ultrasound with our chief sonographer. The patient was coughing on the sonographer, so they asked the patient to cover their mouth. The patient got offended by that and left the room in the middle of the scan. The patient commented things such as, “She shouldn’t be in the industry if she can’t take sick patients.”

My coworker tells me that in their culture coughing is open. They aren’t told to cover their mouths.

[florida80]

Anti-Vaxxers Holding Out Until The Last Drop

Dallas, Extra Stupid, Jerk, Medical Office, Parents/Guardians, Texas, USA | Healthy | November 5, 2019


(I work in the billing department for an emergency clinic, and I get a call from an upset mother.)

Mother: “I will sue you all! How dare you treat my son with [medical shot]?! It’s against our religion to do this! I didn’t sign any form to give consent!”

Me: “Ma’am, I’m sorry, let me look up his information.”

(I look up the information. The day we treated her son was the day he turned eighteen; he was old enough to have any medical treatments without parental consent.)

Me: “Ma’am, I have it here that your son was eighteen the day he was treated. There’s nothing else I can tell you or discuss with you unless he calls and tells us it’s okay for us to talk to you.”

Mother: “That’s f****** ridiculous! He was not officially eighteen!”

Me: “It says on his driver’s license that he was eighteen on the day he was seen.”

Mother: “NO! He was born at 4:00 pm! He was seen at 10:00 am! He wasn’t officially 100% eighteen!”

Me: “Ma’am, we don’t go by the time of birth. We go by date of birth.”

[florida80]

This Relationship Has Teething Problems

Bad Behavior, France, Hospital, Strangers | Healthy | November 4, 2019


(I’m a dental student. During our fourth year, all of us have to do a week-long rotation at the ICU to provide “dental healthcare” to comatose patients — basically brushing their teeth with an iodine scrub and calling it a day. One of the patients is conscious but intubated, and he speaks using a whiteboard. After I finish brushing his teeth, a nurse comes into the room and makes small talk.)

Nurse: “So, I heard that [Woman] visited you yesterday, huh?”

(The patient nods.)

Nurse: “That’s nice! Also, your daughters called this morning; they want to come a bit later.”

Patient: *on the whiteboard* “Did they say what time?”

Nurse: “During the afternoon. They were afraid you’d get bored and alone, though, so I told them not to worry since [Woman] came by.”

(I see the patient’s eyes widen and he starts furiously scribbling on his whiteboard.)

Patient: “THEY DON’T KNOW ABOUT [WOMAN]!”

(I had to leave the room and didn’t stop laughing for a good five minutes.)

[florida80]

It Can Cause Anxiety To Diagnose Anxiety

Australia, Doctor/Physician, Jerk, Medical Office | Healthy | November 3, 2019


(In Australia, we have a universal healthcare program called Medicare which covers a significant portion of our medical bills. If you want to see a psychologist, Medicare will often cover 50-100% of the bill for ten sessions. However, you first have to go to a GP and get a referral to qualify. I have been struggling with my anxiety recently, so I went to the GP for a referral.)

GP: “How can I help you today?”

Me: “I’m looking to get a referral to a psychologist to help me with my anxiety.”

GP: “You’re a uni student, right?”

Me: “Yes. Working on my Masters.”

GP: “Do you really need a psychologist? I mean, it’s the end of the semester. All your classmates are stressed, just like you are. I’m sure how you’re feeling is no big deal.”

Me: “Right… and are all of my classmates having panic attacks in front of their student support officers because the support officer tried to start up a conversation about finding a job after graduation?”

GP: “Um… no.”

Me: “And is that something a mentally healthy person does?”

GP: “No. I’ll write you a referral

[florida80]

Your Treatment Of Hypermobility Is Making Me Hypertense

Bigotry, Doctor/Physician, Jerk, Medical Office, UK |
Healthy | October 31, 2019

(This story has taken about five years to come to a close. When I was seventeen, I started having awful fatigue problems, sleeping up to fourteen hours a day, and being constantly exhausted. I’ve always been fairly healthy, hiking for fun and rock climbing on a weekly basis, but after a while, I became so tired and my joints and muscles started hurting so much that I couldn’t exercise anymore. Because of this, I put on some weight. At nineteen, I go to the doctor because I’m in constant pain and believe I may have hypermobility.)

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “So, what’s the problem today?”

Me: *explains the last two years of problems, and how a friend showed me a list of hypermobility symptoms which seem to match up with what I’m experiencing*

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Okay, well, I’m actually the hypermobility specialist for this surgery so I’m going to take you through a series of tests.”

(He takes me through the tests, including touching the floor with my legs straight, bending my fingers and arms, etc.)

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Right, well, you definitely don’t have hypermobility; I don’t know how you got that idea in your head. You just need to lose some weight and you’ll be fine.”

Me: “How am I supposed to do that if I’m in pain all the time?”

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh, just take some painkillers, exercise more, and eat less junk food. You’ll be fine.”

(Miserable, but believing him, I spend the next three years in increasing pain, eventually unable to work, socialise, or do any of my old hobbies because I’m so exhausted all the time. I fall into a deep depression, believing that I’m making it up and that I’m just lazy. Finally, after counselling and heaps of support from my friends, I get an appointment at the closest rheumatology clinic.)

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “All right, how can I help you today?”

Me: *twists my neck, making three to four loud pops on each side*

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *blinks in surprise* “Oh… are they all like that?”

Me: “Yup. I can crack pretty much every joint in my body, including my elbows and my kneecaps.”

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *after she takes me through all the same tests for hypermobility as the first doctor and a pressure point test to check for fibromyalgia* “Well, you’re definitely hypermobile in your upper body — anyone could see that — and the swelling around your knees is particularly concerning. I’m going to send you off for some tests and give you a prescription for an anti-inflammatory painkiller tablet. If it’s not enough, come back and I’ll give you some more. I can’t believe you’ve been dealing with this for five years!”

(Now, after a year and a half of unemployment, I have a job I love and am able to do with energy left over for twice-weekly climbing sessions and plenty of socialising. Thank you to the second doctor I saw, and to the first doctor? F*** you.)

[florida80]

Give Thanks For Fewer Scams

Canada, Geography, Holidays, Jerk, Liars/Scammers | Healthy | October 28, 2019


(On Canadian Thanksgiving Day, an hour before supper, I’m scrambling preparing food when the phone rings and, lo and behold, I’ve won a cruise! Frustrated at the timing, I let it go to the operator…)

Me: “Hi. It’s Thanksgiving evening suppertime and I don’t appreciate being called. Please take me off your list.”

Scammer: “It’s not Thanksgiving.”

Me: *dumbfounded that they don’t even know where they’re calling* “I’m in Canada, you knob. It’s Thanksgiving here. Take me off your list, please.”

Scammer: “No.”

Me: “Excuse me?”

Scammer: “No. Not until you say sorry for calling me a knob.”

(Granted, I shouldn’t be calling people names, but considering the circumstances…)

Me: “Yeah, that’s not going to happen now. You may be in America, but in Canada it’s Thanksgiving and your scam is interrupting our supper.”

Scammer: “I’m not really American. One of my parents is Mexican and the other is American.”

Me: “How’s that relevant? Please take me off your list.”

Scammer: “Just America is better and we earn money way faster than you.”

Me: “I doubt that at a scam job, and I’ll stick with my free healthcare, thanks.”

Scammer: “We out-earn you, and this isn’t a scam.”

Me: “Really? I really won a free cruise?”

Scammer: *perks up* “Yes, you did, ma’am!”

Me: “No, I didn’t. Take me off your list and HAPPY THANKSGIVING!” *hangs up*

(I was thankful to get off the phone.)

[florida80]

Don’t Let The Anti-Vaxxers See This

Colorado, Doctor/Physician, Jerk, Medical Office, USA | Healthy | October 28, 2019


(I’ve recently found out that I’m pregnant and visited my primary care doctor to make some updates to my current medications. Please keep in mind that last week I had a sinus infection and lung spasms which resulted in me needing antibiotics and an inhaler.)

Primary Doctor: “So, you’re pregnant! While I know you don’t like the flu shot, it’s important that you get one. We can do that today. If a pregnant woman doesn’t get the flu shot, and gets the flu, she’ll end up in the hospital.”

Me: “It’s not that I don’t ‘like’ the flu shot. It’s that I’ve had very bad reactions to it before.” *something I’ve explained every visit and do so again*

Primary Doctor: “Well, it’s really important that you do it; otherwise, you’re putting not only yourself but the baby at risk. There’s no known risk with you getting the flu shot, and if you don’t, that’s dangerous.”

Me: “I’ll think about it, but since I’m recovering right now I’m not comfortable doing it today. I suppose I could do it at the end of next week?”

(Fast forward to the next day when I have an appointment with an OB/GYN, who is retiring but is giving me a referral.)

OB Doctor: “So, since you’re pregnant, we do recommend that you have the flu shot.”

Me: “Yes, my primary doctor said the same yesterday, but I’ve said I’d like to hold off for a week or so. I’d just rather not do it, but my primary said it’d be dangerous.”

OB Doctor: “Why don’t you want it?”

Me: “Years ago, I worked for a company that required us to have flu shots due to the medical nature. For two years in a row, after receiving the flu shot, I ended up in the ER within two weeks of receiving it with respiratory issues each time. I felt like I could not breathe and ended up on a lot of different medications, and never had anything like that before or after those two shots. After this happened the second time, the employer gave me a waiver. I haven’t had a flu shot since then and have only had the flu once in fifteen years.”

OB Doctor: “Wow! But your primary care doctor is saying you need it? Well, here’s the thing… we doctors act like we know everything based on the training we receive. We don’t. It is far too much of a coincidence for that to have happened to you two years in a row, but not since. I don’t want you to get the flu shot. If you do get the flu, there are options such as tamiflu, or yes, you may end up in the hospital, but that’s better than dead!”

Me: “Thank you so much for saying that; other doctors have told me I’m wrong and it’s so nice to have what I experienced validated. I’m not unreasonable.”

Doctor: *as he’s leaving the room* “Don’t get the flu shot! Do not let them kill you!”

[florida80]

She Will Not Neglect To Tell You

Doctor/Physician, Hospital, Lazy/Unhelpful, USA | Healthy | October 27, 2019


(I’m in the ER for what I later learn is a massive kidney stone. I’m on disability and Medicaid, which of course I tell the desk, so they can bill it appropriately. A doctor comes in later.)

Doctor: “We’re going to keep you overnight and give you [pain medication] to help.”

(He leaves without any more information. At this point, I’ve only received Tylenol, which is doing nowhere near enough for the level of pain I’m at. I’m moved to a different unit in the hospital, and for the next eight hours, I’m in a painful daze as I still didn’t get medication. Word gets to my mom, who, while having the voice and appearance of a fairy godmother, also knows when people aren’t doing their jobs. She comes to visit and speak with a nurse.)

Mom: “Has she been given any medication?”

Nurse: “No, until [Doctor] actually sends through the order we can’t give her anything but Tylenol.”

Mom: “What?! He saw her early this morning and he hasn’t done something this simple?!”

Nurse: “I know, ma’am. I’ve tried paging him and he keeps saying he’ll get to it.”

Mom: “Can you page him up here?”

(I can see the nurse get a HUGE grin.)

Nurse: “Absolutely, ma’am. Just one minute!”

(After even more painful waiting, the doctor finally comes in. He looks bored and annoyed at having to come personally to me.)

Mom: “Are you her doctor?”

Doctor: “Yes, ma’am.”

(As soon as he confirms, my mom TEARS into him. She yells about how I’ve been suffering, how she got a call from a nurse about me being here, how I didn’t know what was going on and wasn’t given anything because of his incompetence. The man looks utterly terrified.)

Mom: “Now, you are going to get her whatever medications she needs right now. I am going to make some phone calls that are going to make your life h*** because I sincerely doubt my daughter is the only one who’s been treated this way by you!”

(I was blissfully medicated within the hour. My mom did, in fact, make some calls. I was quickly assigned a new doctor, and later found out the first one was fired for patient neglect.)

[florida80]

The Number One Problem For Check-Ups

Australia, Pets & Animals, Vet, Western Australia | Healthy | October 25, 2019


(I have three ferrets, all due for a checkup. First ferret, fine but getting old. Second ferret, perfect health. When the vet picks up the third and starts feeling his little fuzzy abdomen, his face falls.)

Vet: “Hmm. Have you noticed that he’s got quite a large lump here? In his abdomen?”

Me: “No, I had no idea.”

Vet: “Okay. Hm. So, it seems very close to his prostate, maybe even on his prostate, so that’s quite worrying. It’s really large; are you sure you haven’t felt it before?”

Me: *starting to freak out a little bit* “No, definitely not.”

Vet: “Okay, well, I’m going to take him out the back and we’ll do a little ultrasound. Don’t panic; there’s a good chance it could be something benign, and if it isn’t, we have options, okay? I’ll be back in a minute.”

(I sit in the consulting room for ten minutes, wringing my hands, wondering if one of my pets has cancerous tumours and how I couldn’t have noticed. The vet comes back, still holding my ferret.)

Vet: *putting my ferret down on the examination table* “Okay, so, we did an ultrasound, and we’re at a little bit of a loss. It doesn’t look like anything I’ve seen, so we’re going to have to either biopsy or…”

(He trails off, as my ferret has toddled over to the sink and started urinating. It goes on for a very long time.)

Me: “Oh, geez, I’m sorry! He’s never done that before.”

Vet: “Well, better there than on the table, right?”

(He pauses, realisation dawning on him. He picks up my ferret once he’s finished his business, and feels the abdomen again.)

Vet: “So. Uh. This is a little awkward, but good news! He doesn’t have a tumour.”

(It turns out, my little boy was too polite to pee on a person or on the examination table, even while people were touching and scanning his large and very full bladder. They didn’t charge me for the ultrasound.)

[florida80]

All Of The Above

Extra Stupid, Pharmacy, USA | Healthy | October 23, 2019


(One of my medications is delivered to my home through a specialty pharmacy. Every month they call to verify my information and see if anything has changed. At the end of our conversation, the Home Delivery Pharmacist — HDP — reverifies my medical history before finalizing the order.)

Home Delivery Pharmacist: “Okay… I see here this is from [Hospital Doctor]. Did you see him recently?”

Me: “Yes, while I was in-patient at [Hospital] last month.”

Home Delivery Pharmacist: “Okay. Have you been to the ER, had an infection, or been hospitalized in the last 90 days?”

Me: “Yes, all three.”

Home Delivery Pharmacist: “Which one?”

Me: “All of them.”

Home Delivery Pharmacist: “No. ER, infection, or hospital. Which one?”

Me: “Um… all of the above. All three.”

Home Delivery Pharmacist: *annoyed* “No, ma’am. Were you in the ER, did you have an infection, or were you hospitalized in the last 90 days?”

Me: “Yes! I went to the ER because I couldn’t breathe. I found out I had a lung infection and I was hospitalized

[florida80]

Those Prices Are Not Healthy

Government, Hospital, Japan, Money, Non-Dialogue | Healthy | October 21, 2019


I’m an American living and working in Japan. One day, I get severely ill, so I call an ambulance and am taken to the hospital. It turns out to be an easily treated condition, but they keep me in for observation overnight.

During checkout the next day, they keep warning me and apologizing that payment will be expensive, even with my insurance. “I’m so sorry but it will be pricey,” is something I hear from several people.

At that point, I’m a little worried about the cost, but checkout is almost done and they present me with the bill — about ¥30,000, a little under $300 US.

I surprise them when I start laughing, then horrify them when I say that an ambulance ride, hospital stay, and followup medication in the US would easily add up to at least ten times that price!



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Circumcise What I Just Said From Your Minds

Australia, Hospital, Nurses | Healthy | October 20, 2019


(I have just given birth to my son and am with the nurse who is head of the maternity section. It just happens that we went to school together.)

Nurse: “So, we just have to get some things out of the way. First, do you want him circumcised?”

Me: “No, definitely not.”

Nurse: “Thank goodness. Do you know how horrible it is? They do it without anaesthesia and basically just cut the foreskin off with scissors. The poor babies go through so much pain, it makes me sick every time a parent wants it done, and I’m not allowed to try to talk anyone out of it or… um… say what I just said.”

[florida80]

Not What They Mean By Getting Plenty Of Bed Rest

Assisted Living, Golden Years, Michigan, Rude & Risque, USA | Healthy | October 19, 2019


(A group of residents with varying stages of dementia is sitting around a table having coffee near my desk in the front lobby. One of them asks a question of the others…)

Resident #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “What happened to my hand?”

(She has a bruise over her wrist and the back of her hand.)

Resident #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “You fell out of your bed, remember? You landed on it.”

Resident #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh! I must have been having a good time in bed!”

(Both women cracked up laughing while the two men with them looked shocked. I managed to hold it together so they didn’t know I was listening in.)

[florida80]

Don’t Grit Your Teeth To This

Assisted Living, Golden Years, Sweden | Healthy | October 18, 2019


(I am helping an old lady getting ready for bed one evening at the nursing home. A part of that includes assisting her with brushing her teeth. Some old people have dentures, and I can’t remember whether this lady has or not.)

Me: “Do you have your own teeth?”

Resident: “Yes, I do.”

Me: “Okay, then, here’s your toothbrush.”

(The lady then pops out her dentures.)

Me: “I thought you had your own teeth?”

Resident: “I do. I bought and paid for them myself.”

[florida80]

Smoking? There’s An App For That

Bad Behavior, Hospital, Kansas, Nurses, USA | Healthy | October 17, 2019


(I am in the hospital after falling down a flight of stairs. My ankle is fractured.)

Me: “Excuse me. Can you please hand me my phone?”

Nurse: “No.”

Me: “What? Why not?”

Nurse: *huffy* “Well, it says on your chart that you’re a smoker. I’m not going to give you your phone so you can buy more cigarettes.”

Me: “I wasn’t planning on buying anything; I wanted to update my family and friends.”

Nurse: “I don’t believe you. I know your kind. You think you’re special because you destroy your body with drugs. I’m not letting you buy drugs!”

Me: “All right, let’s see what a patient advocate thinks about what you just said.”

Nurse: *goes pale and hands me my phone*

(Later, when I told my dad about it, he told the doctor, who rolled his eyes and said we weren’t the first to complain.)

[florida80]

Choked By Your Own Doctor

Doctor/Physician, Ignoring & Inattentive, Iowa, Jerk, Medical Office, USA | Healthy | October 16, 2019


(I’ve had serious sinus/throat/ear problems for most of my life, along with pretty severe anxiety disorder; it’s so bad I was put on anti-anxiety meds at eight years old. Unfortunately, since I have an anxiety disorder, most of my problems have been brushed off as panic until they’re either too late to fix properly or until I fight with the doctors. I miss a pretty good bit of school because my ears hurt or I feel like I am choking, and I will go to the doctor each time. Each time, the pediatrician tells me, “It’s just a viral infection,” or, “It’s just your anxiety acting up.”)

Me: “I really don’t think this is viral; I’ve been coming in every month or so for two years or so.”

Doctor: “It’s just viral. I think you just like getting out of school, too.” *nudge nudge wink wink*

Me: “Uh, no. My grades are taking a hit. I can barely breathe and I feel like I’m choking constantly. This is not a panic thing, and it’s obviously not viral; otherwise, it wouldn’t always come back. Maybe you should do your job and actually figure out what’s wrong?”

Mom: *staring in shock because I’m not one to smart off*

Doctor: “If you can smart off like that, then you don’t need to see a pediatrician any more!”

(My mom schedules an appointment at a different doctor’s office, with a different doctor. I’m freaking out because I’ve never seen another doctor before in my fifteen years and many, MANY doctors appointments.)

New Doctor: *looks in my mouth* “Oh, my God! Your tonsils are huge. Like, can you breathe at all?”

Me: “No, not really. I always feel like I’m choking.”

New Doctor: “These have to come out.”

(So, I got my tonsils out, along with my adenoids. The surgeon told me they were the biggest he’d ever seen. I no longer feel like I’m being choked to death constantly. But having your tonsils pulled out at sixteen sucks.)

[florida80]

With So Many Fillings He Has Become Very Dense

Dentist, Extra Stupid, Jerk, Michigan, Patients, USA | Healthy | October 15, 2019


Patient: “Why do I need an x-ray?”

Me: “To check for problems [Doctor] might have missed.”

Patient: “Problems like what?”

Me: “Cavities between your teeth and under your fillings, and gum disease.”

Patient: “If [Doctor]’s eyesight is so bad that he can’t even see cavities anymore, why is he still a dentist?”

Me: “There is nothing wrong with [Doctor]’s eyesight, Sir. It would be impossible for anyone to look underneath fillings and in between your teeth.”

Patient: “So, I just let him poke around my mouth for nothing? Why didn’t you tell me that right away? I would have skipped the exam and just done the x-ray. Now I need to pay for something that is completely useless. You are ripping me off. I’ll get a second opinion.”

Me: “You are welcome to do that. But they’d want to do an exam, as well.”

Patient: “I’ll tell them that you already did.”

Me: “They’ll still want to actually look at your teeth. Believe me.”

Patient: “So, you are trying to tell me that they’ll rip me off, too?”

Me: “Sir, an x-ray is more expensive than an exam.”

Patient: “Oh, if you do the x-ray, can I take that to my second opinion dentist?”

Me: “Yes.”

Patient: “Sox I’m right. The exam is useless.”

Me: “Do you want an x-ray or not now?”

Patient: “Do I get a refund if you don’t find anything?”

Me: “No, you can’t get a refund.”

Patient: “You people are so greedy.”

Me: *speechless*

[florida80]

A Cyst-emic Problem In Healthcare

Bad Behavior, Bigotry, Doctor/Physician, Medical Office, Minnesota, USA | Healthy | October 14, 2019


(I get fed up with my old doctor refusing to do anything other than tell me to “just lose some weight” and I go to a new clinic.)

Doctor: “I see you changed practices. Do you have any medical files with you or are they sending them over?”

Me: “They might send them over, but they’re going to be next to empty and claim I’m only overweight. My last doctor didn’t pay any attention to any of the symptoms I would tell him about. If it doesn’t happen in front of him he thinks it doesn’t happen ever, and all he would ever tell me is that I need to lose weight. I know I need to, but I’ve honestly been dieting and exercising and nothing has happened. I’ve had hormone problems my entire life, but he just kept telling me to eat better.”

Doctor: “That sounds… bad. Okay, tell me what’s going on with your hormones, and I’ll have a nurse come in and draw your blood for labs. You also seem to have a small lump on your neck.”

Me: “Yeah, I’m prone to cysts. I was going to get it looked at if it didn’t go away. Getting them drained isn’t pleasant, so I wait and see if they take care of themselves before I go in.”

Doctor: “I’ll take a look at it, anyway. You’re already here, might as well.”

(I leave the appointment satisfied that the doctor didn’t mention my weight at all except to ask if I’ve noticed any fluctuation with it. A week later, the doctor calls me back in.)

Doctor: “I ran your labs and, like I thought, you also high levels of testosterone. You have something called–“

Me: “Polycystic Ovarian Syndrome or PCOS?”

Doctor: “Exactly.”

Me: “I asked my old doctor about that years ago since I’m prone to getting cysts on my ovaries, but he never tested me for it.”

Doctor: “Well, I did, and you definitely have it. You also seem to have some thyroid problems, and I’d like for you to get a biopsy of the lump on your neck.”

Me: “Really?”

Doctor: “Yes, since I saw you last week, it’s gotten bigger, and I don’t think it’s a cyst.”

(It wasn’t. It was a cancerous tumor on my thyroid. When the surgeon opened me up to remove it, cancer had already spread to the surrounding lymph nodes, which then also had to be removed. After some radiation and chemo, I’m in remission, but if I had stayed with the old fat-shaming doctor, I’d be dead. Thankfully, that doctor retired and no longer “treats” patients.)

[florida80]

What A Diabeetus, Part 10

Jerk, Optometrist/Optician, Patients, Reception, USA | Healthy | October 13, 2019


(I work as a receptionist and an assistant for an optometrist. Multiple patients are very ignorant about optometry; they say they need to update the “medicine” in their glasses or tell me I shouldn’t set their glasses down a certain way because the “medicine will drain out,” among other similar statements. Some people just don’t understand that it is the way lenses are shaped and that fixes their vision, not an actual medication. But some people top the cake. This patient has insurance.)

Patient: *answering my questions* “Yeah, I do have diabetes, but what does that matter? I’m just getting my eyes checked for glasses!”


Me: “Yes, ma’am, I understand. However, if your sugar levels aren’t stable it can cause a drastic change in your prescription. For that reason, since you have stated you are almost never stable, the doctor may find it in your best interest to check you and have you come back in a couple of weeks, at no extra charge, to make sure the prescription does not fluctuate before finalizing it. This is to ensure you do not purchase lenses that may not work in a few weeks. However, the doctor will discuss this further with you in the exam room to see if this applies to you or not.”

Patient: “You saw my [relative] a few months ago and this wasn’t an issue! You’re just trying to scam me! Her blood sugar is never stable, either!”

Me: “Ma’am, like I stated, it is truly up to the doctor, and you may not have to come back. Also, the followup would not charge you any extra.”

Patient: “Fine. I don’t want to be seen. I’ll go somewhere that knows what they are doing! You just didn’t bother with all of this with [relative] because she was a cash payment!”

Me: “No, ma’am, that is certainly not the case. Each patient is different. In this case, I will guess that the doctor was okay with finalizing her prescription based on the exam, and that just might be your case, as well. I am just informing you of the possible outcomes. Also–“

Patient: *cutting me off* “NO! I DO NOT WANT TO BE SEEN! I NEED MY EXAM. TODAY! NOT IN A FEW WEEKS! I’M DONE WITH THIS AND I’M LEAVING!”

(The patient storms out of the office. The doctor has just finished the exam before her.)

Doctor: “Did you mention that she could possibly get it today, but I’d have to see her first?”

Me: “Yes, sir, but she seems to think we were trying to scam her because her [relative] got hers the same day, and since she’s using insurance, unlike her [relative], we’re trying to get more out of her and take advantage. I remember her [relative]’s name. I’ll pull her chart…”

(A few minutes pass as we’re looking over the relative’s chart.)

Me: “Huh… [Relative] said nothing about being diabetic or unstable with her blood sugar.”

Doctor: “Of freaking course. Did you get a chance to tell her we get paid more from insurance versus cash pay? So really, [Relative] got the better deal?”

Me: “Well, I tried, but she stormed out calling me a scammer and a dumba** before I could.”

(Yeah, our cash price can range from $20-80 LESS than what insurance pays us. It’s fun working in healthcare! I mean, we’re only there to write prescriptions and not check anything else, right? Trust me, your optometrist or ophthalmologist checks A LOT more than just your prescription. Gets your eyes checked, people, even if you don’t need correction. Sometimes health issues pop up with no signs!)

[florida80]

What A Diabeetus, Part 9

California, Great Stuff, Health & Body, Jerk, Retail, USA | Right | August 31, 2019


(I work at a chocolate shop during the summer in order to help pay for college. This exchange happens at least three or four times a day. I live in a very rich yuppie town, full of dieters.)

Customer: “God! I don’t know how you work here. I could never! I’d gain about twenty pounds a day!”

Me: *currently overweight* “Uh-huh…”

Customer: “Or get diabetes! God, I’d just walk in and bam! Diabetes! Can you imagine how awful that would be?”

Me: “…”

Customer: “Oh, hey, what’s that thing on your arm?”

Me: “The big one’s an insulin pump, and the small one is a blood sugar monitor. I’m a type 1 diabetic.”

Customer: “OH! Did you get diabetes from working here?”

Me: *sighs*

[florida80]

What A Diabeetus, Part 8

Doctor/Physician, Jerk, Medical Office, Oregon, USA | Right | August 5, 2019


(I have just moved from California to Oregon and need to get a new prescription for my asthma medication. I go to a doctor in my new city. I’m a new patient, so of course, he takes a bit of time with me going over all my stuff. Then, this exchange takes place. Note: I am an overweight guy, but not extremely.)

Doctor: “How long have you had diabetes?”

Me: “I don’t.”

Doctor: “Of course, you do; you are overweight. I’m going to write you a prescription for that. How long have you had high blood pressure?”

Me: “Was my blood pressure high when the nurse took it? I thought it was normal.”

Doctor: “It was normal, but I’m pretty sure you have high blood pressure, so I’m going to write you a prescription for that. I’m also going to write you a prescription for high cholesterol and one to help you lose weight.”

Me: “How do you know I have high cholesterol if you haven’t taken blood?”

Doctor: “I’m sure you do.”

Me: “What about my asthma medication?”

Doctor: “Oh, I’ll give you that, too.”

(I ended up leaving with the one prescription I needed, and four I didn’t ask for. I never went to him again. I found a better doctor who ran all my blood work and looked me over and said I didn’t need any of that, and that the weight loss drug had just been pulled off the market for causing heart issues.)

[florida80]

What A Diabeetus, Part 7

Adelaide, Australia, Health & Body, Instant Karma, Jerk, Kiosk, South Australia | Right | August 1, 2018


(I work as a supervisor in a kiosk at a sporting complex. This happens during our rush when I am at the other end of the kiosk. I have had type 1 diabetes since I was two, for eighteen years now.)

Customer: “I would like to talk to the supervisor.”

(I turn and see [Coworker #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] waving me down.)

Me: “Sir, I am the supervisor here; what seems to be the problem?”

Customer: “Do you have any drinks that are sugar-free? I’m diabetic and I can’t have sugary drinks.”

Me: “We have Coke Zero, Diet Coke, and water, sir.”

Customer: “Nothing else?”

Me: “I’m afraid not, sir.”

Customer: “You should have other sugar-free drinks! This is discrimination against me; you’re discriminating against diabetics.”

Me: “Sir, I can assu—”

Customer: *cutting me off* “Do you know what it’s like to have diabetes?”

(He launches into a rant of rhetorical questions about having diabetes. It lasts a couple of minutes, drawing the attention of everyone in line. I haven’t been able to get a word in since he started, but I can’t serve the queue until he is finished. So, I wait for him to take a breath.)

Customer: “And you don’t know what it’s like to have diabetes. I’ve had it for five years; I deserve some respect for that, but no, there are no sugar-free drinks because you don’t know.”

Me: *with a slightly raised voice* “I’ve had it for eighteen years.”

(He freezes, and it’s like the entire queue holds its breath as I smile and continue.)

Me: “Now, is there anything I can help you with today, sir?”

(He shakes his head, looking meek.)

Me: “Very well. The register is right behind you, and I hope you enjoy the game.”

[florida80]

What A Diabeetus, Part 6

Department Store, Health & Body, Jerk, New Mexico, USA | Right | June 12, 2018


(I work at a well-known retail chain as a cashier. We’re doing a temporary fundraiser for diabetes research and have to ask each customer if they’d like to donate some money towards the cause. My father has diabetes.)

Me: “Hello! Would you like to donate to help diabetes research today?”

Customer: “No, sweetie. I believe that if you just don’t eat white flour or sugar, the whole diabetes thing disappears!”

Me: *stares at her in disbelief for a few seconds* “Would you like a bag?”

(She needs to either get her head out of the organic movement or do some research on diabetes. It can’t merely be fixed by eating differently, ma’am!)

[florida80]

What A Diabeetus, Part 5

Bosses & Owners, British Columbia, Canada, Health & Body, Ignoring & Inattentive, Office, Vancouver | Working | April 4, 2018


(This happened to my dad. He was diagnosed with Type 1 Diabetes, and because of this, he has to have something to eat every two or three hours. His boss knows this. One day, the boss comes over to Dad’s desk to discuss something.)

Boss: *talking without paying attention*

(At that moment, the coffee cart rolls by.)

Dad: “Excuse me for a minute—”

Boss: *ignoring him*

Dad: “Uh, [Boss]? Just give me a minute—”

Boss: “Why?”

Dad: “I need to go get something from the coffee cart.”

Boss: *annoyed* “Now?”

Dad: “Yes, now.”

Boss: “For Pete’s sake, would it kill you to wait?”

Dad: “Literally? Probably not. But it won’t be healthy for me.”

Boss: *pause* “Oh, the diabetes thing. Right.”

(It wouldn’t have been such a big deal, except that this happened at least once a month.)

[florida80]

What A Diabeetus, Part 4

Alabama, Birmingham, Extra Stupid, Medical Office, USA | Healthy | January 26, 2018


(I am sitting at my desk behind the nurses’ station when one of our new patients approaches me.)

Patient: “Can you do me a favor and check my lab work for me?”

Me: “I sure can, sir. Let me get you pulled up, here. What did you want me to look over?”

Patient: “Can you check to see if there’s any diabetes in my blood?”

Me: “I’m sorry?”

Patient: “Diabetes. In my blood.”

Me: “Did you mean your glucose level, sir?”

Patient: *clearly exasperated* “No, I mean if the doctor found any diabetes in my blood.”

Me: “Sir, that’s… that’s not how diabetes works.”

[florida80]

What A Diabeetus, Part 3

Colorado, Food & Drink, Health & Body, Hospital, USA | Healthy | January 23, 2018


(I work in the kitchen of a small hospital. I go to each room and take the patients’ orders for their meals. One new patient is a woman who is on a diabetic diet.)

Patient: *after ordering a huge meal, including iced tea with “a crapload of sugar”* “…and can my brother order something, too?”

Me: “Sure. It’s $5.40 for a guest tray, and you can order whatever you want.”

Patient: “Wait, you mean he can get all the food he wants for $5.40? Holy crap! This is the best hospital ever.”

(The patient’s brother orders a large meal, including a diet soda.)

Me: “All right. Now, since you’re on a diabetic diet, we’ll probably have to cut some of this out, because the rules say we can only give you so many carbs.”

Patient: “Whatever. I eat what I want.”

Me: “Okay. I’ll see what I can do.”

(We end up sending her about half of what she ordered, and using artificial sweetener instead of sugar.)

Patient: *calling back after getting her food* “Um, I didn’t get all my food.”

Me: “Since you’re on a diabetic diet, we can only send you that much. Sorry.”

Patient: “Well, my brother didn’t get what he ordered, either. He was supposed to get…” *she proceeds to list the things she didn’t get*

Me: *after a bit of futilely trying to reason with her* “All right. I can bring a little more food to him.”

(The cook lets me bring some more food to the brother.)

Me: “I’d like to see him put sugar in his diet soda.”

[florida80]

What A Diabeetus, Part 2

Bad Behavior, Grocery Store, Harassment, Ignoring & Inattentive, New Jersey, USA, Wild & Unruly | Right | November 6, 2017


(A customer is getting her money out of her bag. I had put in a low blood-sugar reading in my insulin pump a couple minutes earlier, and it always beeps to remind me to check it again. It beeps, and I unclip it from my waist and turn the screen on. The customer looks up and her eyes go wide.)

Customer: “Of course!”

Me: “What’s the matter?”

Customer: “This is the reason I hate this store! They hire teenagers that look at their phones all the time! They don’t even care about the customers.”

Me: “What? Oh! This isn’t a phone, ma’am.” *presses “okay” and clips it back to my waist*

Customer: “Yes, it is! Give it to me so I can report you to your manager!”

Me: “One, it’s not a phone. Two, I can’t take it off because it’s an insulin pump. I have type-one diabetes.” *shows her my medical alert bracelet* “My manager knows this.”

Customer: “You don’t have diabetes! You’re not obese!”

Me: *tries to resist the urge to face-palm* “Ma’am, I have type-one. The one you’re thinking about is type-two. Please give me the money and leave.”

Customer: “No!” *reaches for my pump, which has a tube that connects to something on my stomach*

Me: *calmly* “Please leave.”

(The customer once again reaches for my pump, and pulls it off my pants. She pulls it forward and realizes there’s a tube on it.)

Customer: “How do you disconnect the charger?”

Me: “That isn’t a charger wire, ma’am. It’s a tube. You can see it’s clear. Please let go.”

(I reach to take my pump back. The customer pulls it forwards again, and I jerk forward. A lot of the time I drop my pump, and it pulls on my stomach. It’s never torn out the thing on my stomach, but this time it’s about to. Luckily, my manager arrives before it does.)

Manager: “Let go of that right now and leave. It’s good that you hate this store, because you’re not coming back.”

(The customer places the pump on the counter and runs to the door, not taking her money or things.)

Me: “Thanks.”

Manager: “Take her money; you deserve it. I’ll put her stuff back.”

(Suddenly, I heard a beep. My manager was also a diabetic, and also had a low earlier. He pulled out his pump, which looked like mine. I heard a loud scream and the door slamming shut.)

[florida80]

What A Diabeetus

Pharmacy | Right | May 19, 2017


(I am talking to a regular customer, who is looking to lose some weight before her wedding, about a fitness professional I follow on YouTube who posts workouts and meal plans for free to help people. There is a customer next to me who is being helped by my coworker.)

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *to me and [Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ]* “Are you calling her fat?”

Me: *startled* “No, I am not. We’re just talking about fitness and—”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “You should love your body. Don’t go telling her to change it to fit YOUR standards!”

Me: “I’m not telling her to—”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *to [Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ]* “Don’t you love yourself?”

Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “I do; I do. I just want to lose five pounds before my wedding.”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “No! That’s the media talking! You’re being brainwashed.”

Customer: “No, it’s my doctor talking. I’m all for body positivity but a health professional is telling me to lose weight.”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “When you die from diabetes, don’t come looking for help then!”

Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “I couldn’t because I’d be hypothetically dead.”

(Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) sputtered and walked out without her change.)

[florida80]

A Cyst-emic Problem In Healthcare

Bad Behavior, Bigotry, Doctor/Physician, Medical Office, Minnesota, USA | Healthy | October 14, 2019


(I get fed up with my old doctor refusing to do anything other than tell me to “just lose some weight” and I go to a new clinic.)

Doctor: “I see you changed practices. Do you have any medical files with you or are they sending them over?”

Me: “They might send them over, but they’re going to be next to empty and claim I’m only overweight. My last doctor didn’t pay any attention to any of the symptoms I would tell him about. If it doesn’t happen in front of him he thinks it doesn’t happen ever, and all he would ever tell me is that I need to lose weight. I know I need to, but I’ve honestly been dieting and exercising and nothing has happened. I’ve had hormone problems my entire life, but he just kept telling me to eat better.”

Doctor: “That sounds… bad. Okay, tell me what’s going on with your hormones, and I’ll have a nurse come in and draw your blood for labs. You also seem to have a small lump on your neck.”

Me: “Yeah, I’m prone to cysts. I was going to get it looked at if it didn’t go away. Getting them drained isn’t pleasant, so I wait and see if they take care of themselves before I go in.”

Doctor: “I’ll take a look at it, anyway. You’re already here, might as well.”

(I leave the appointment satisfied that the doctor didn’t mention my weight at all except to ask if I’ve noticed any fluctuation with it. A week later, the doctor calls me back in.)

Doctor: “I ran your labs and, like I thought, you also high levels of testosterone. You have something called–“

Me: “Polycystic Ovarian Syndrome or PCOS?”

Doctor: “Exactly.”

Me: “I asked my old doctor about that years ago since I’m prone to getting cysts on my ovaries, but he never tested me for it.”

Doctor: “Well, I did, and you definitely have it. You also seem to have some thyroid problems, and I’d like for you to get a biopsy of the lump on your neck.”

Me: “Really?”

Doctor: “Yes, since I saw you last week, it’s gotten bigger, and I don’t think it’s a cyst.”

(It wasn’t. It was a cancerous tumor on my thyroid. When the surgeon opened me up to remove it, cancer had already spread to the surrounding lymph nodes, which then also had to be removed. After some radiation and chemo, I’m in remission, but if I had stayed with the old fat-shaming doctor, I’d be dead. Thankfully, that doctor retired and no longer “treats” patients.)

[florida80]

What A Diabeetus, Part 10

Jerk, Optometrist/Optician, Patients, Reception, USA | Healthy | October 13, 2019


(I work as a receptionist and an assistant for an optometrist. Multiple patients are very ignorant about optometry; they say they need to update the “medicine” in their glasses or tell me I shouldn’t set their glasses down a certain way because the “medicine will drain out,” among other similar statements. Some people just don’t understand that it is the way lenses are shaped and that fixes their vision, not an actual medication. But some people top the cake. This patient has insurance.)

Patient: *answering my questions* “Yeah, I do have diabetes, but what does that matter? I’m just getting my eyes checked for glasses!”


Me: “Yes, ma’am, I understand. However, if your sugar levels aren’t stable it can cause a drastic change in your prescription. For that reason, since you have stated you are almost never stable, the doctor may find it in your best interest to check you and have you come back in a couple of weeks, at no extra charge, to make sure the prescription does not fluctuate before finalizing it. This is to ensure you do not purchase lenses that may not work in a few weeks. However, the doctor will discuss this further with you in the exam room to see if this applies to you or not.”

Patient: “You saw my [relative] a few months ago and this wasn’t an issue! You’re just trying to scam me! Her blood sugar is never stable, either!”

Me: “Ma’am, like I stated, it is truly up to the doctor, and you may not have to come back. Also, the followup would not charge you any extra.”

Patient: “Fine. I don’t want to be seen. I’ll go somewhere that knows what they are doing! You just didn’t bother with all of this with [relative] because she was a cash payment!”

Me: “No, ma’am, that is certainly not the case. Each patient is different. In this case, I will guess that the doctor was okay with finalizing her prescription based on the exam, and that just might be your case, as well. I am just informing you of the possible outcomes. Also–“

Patient: *cutting me off* “NO! I DO NOT WANT TO BE SEEN! I NEED MY EXAM. TODAY! NOT IN A FEW WEEKS! I’M DONE WITH THIS AND I’M LEAVING!”

(The patient storms out of the office. The doctor has just finished the exam before her.)

Doctor: “Did you mention that she could possibly get it today, but I’d have to see her first?”

Me: “Yes, sir, but she seems to think we were trying to scam her because her [relative] got hers the same day, and since she’s using insurance, unlike her [relative], we’re trying to get more out of her and take advantage. I remember her [relative]’s name. I’ll pull her chart…”

(A few minutes pass as we’re looking over the relative’s chart.)

Me: “Huh… [Relative] said nothing about being diabetic or unstable with her blood sugar.”

Doctor: “Of freaking course. Did you get a chance to tell her we get paid more from insurance versus cash pay? So really, [Relative] got the better deal?”

Me: “Well, I tried, but she stormed out calling me a scammer and a dumba** before I could.”

(Yeah, our cash price can range from $20-80 LESS than what insurance pays us. It’s fun working in healthcare! I mean, we’re only there to write prescriptions and not check anything else, right? Trust me, your optometrist or ophthalmologist checks A LOT more than just your prescription. Gets your eyes checked, people, even if you don’t need correction. Sometimes health issues pop up with no signs!)

Related:

[florida80]

Eye Have No Idea What You’re Saying

Extra Stupid, Optometrist/Optician, Patients, Reception, USA | Healthy | October 12, 2019


(I work as a receptionist and an assistant for an optometrist. I am discussing the exam costs with a patient who has no insurance.)

Patient: “What?! Why does an exam cost that much just to get a prescription?”

Me: “Well, ma’am, my doctor also checks the health of your eyes, not just giving a prescription.”

Patient: “That’s just stupid. Eyes are always healthy unless you need to see better!”

[florida80]

The Nutty Doctor

Doctor/Physician, Hospital, Ignoring & Inattentive, Sweden | Healthy | October 11, 2019


(A couple of years ago, I started having really low blood sugar levels. It turned out that I needed surgery but I could not get it right away. To try to help me during the wait, my endocrinologist referred me to a dietician so see if there were some diet changes I could do to reduce the risk of going so low I passed out. I am very allergic to nuts. I go to the dietician and she looks at my list of food that I have eaten for the last three days and asks if I have any allergies, which I tell her about.)

Doctor: “You need to eat a snack in the afternoon that keeps the blood sugar levels up better. A handful of nuts is good.”

Me: “I am allergic to nuts.”

Doctor: “So, as I was saying. You need to eat at least 60g for it to be good for you.”

Me: “Still can’t eat nuts. Allergy…”

Doctor: “But nuts are good for you.”

Me: “They might be good for other people, but I am allergic to nuts. Is there really nothing to replace them with?”

Doctor: “Nuts are good for everybody. They help stabilize the blood sugar.”

Me: “One more time, I am allergic to nuts. I will die if I eat them. I can’t have nuts.”

Doctor: “I don’t know why you came here if you don’t allow me to help you.”

Me: “I want help. I just can’t eat nuts. Are there any other foods that I can have as a snack?”

Doctor: “I recommend at least 60 grams of nuts as a snack.”

Me: “Thanks for your time. I’ll see myself out.”

[florida80]

Getting Very Anal About The Probing Questions

Doctor/Physician, Hospital, Ignoring & Inattentive, Nebraska, Non-Dialogue, Nurses, USA | Healthy | October 10, 2019


In 2013, at the age of 25, I begin to have tonic-clonic seizures. Prior to this, I have never experienced any kind of seizure. As the doctors are trying to understand what’s going on with me, they recommend an MRI to see if there are any physical indications in my brain as to what’s going on. Before the referral is made, the doctor asks if I have any metal in my body and I tell them no, and they note it in my chart. They tell me not to wear any jewelry when I go to have the MRI.

I go to the MRI clinic and throughout the paperwork process, I am asked several times if I have any metal in my body. I write “no” on all the paperwork and confirm this verbally with the intake person. I then speak with the nurse who takes me back to where the MRI is, and she asks me a couple of times if I have metal in me, as well. I tell her no and that I didn’t wear any jewelry. She writes that down and leaves me to change into clothing with nothing metal in it and to hang out in the room until the tech can come in and prep the machine.

After about five minutes, the tech comes in and begins prepping everything. “Before you lay down, I need to ask if you have any metal in or on your body.”

I am profoundly tired, in a lot of pain from the seizures, and scared I have a brain tumor, and so my coping mechanism kicks in. “Oh, no, just the implant the alien put in me when I was taken up on the mothership,” I say, as brightly as possible.

She looks at me quizzically and I repeat myself, smiling to let her know I’m kidding. She’s silent for a beat and then just sighs and tells me to get on the table. No chill at all.

I understand why they have to ask about metal due to the intense magnetism, but jeez, look at the charts, people! I don’t think I need to answer this question twelve times in the span of 48 hours.

Also, I don’t have a tumor, and my implant didn’t show up in the scan!

[florida80]

Getting Very Anal About The Probing Questions

Doctor/Physician, Hospital, Ignoring & Inattentive, Nebraska, Non-Dialogue, Nurses, USA | Healthy | October 10, 2019


In 2013, at the age of 25, I begin to have tonic-clonic seizures. Prior to this, I have never experienced any kind of seizure. As the doctors are trying to understand what’s going on with me, they recommend an MRI to see if there are any physical indications in my brain as to what’s going on. Before the referral is made, the doctor asks if I have any metal in my body and I tell them no, and they note it in my chart. They tell me not to wear any jewelry when I go to have the MRI.

I go to the MRI clinic and throughout the paperwork process, I am asked several times if I have any metal in my body. I write “no” on all the paperwork and confirm this verbally with the intake person. I then speak with the nurse who takes me back to where the MRI is, and she asks me a couple of times if I have metal in me, as well. I tell her no and that I didn’t wear any jewelry. She writes that down and leaves me to change into clothing with nothing metal in it and to hang out in the room until the tech can come in and prep the machine.

After about five minutes, the tech comes in and begins prepping everything. “Before you lay down, I need to ask if you have any metal in or on your body.”

I am profoundly tired, in a lot of pain from the seizures, and scared I have a brain tumor, and so my coping mechanism kicks in. “Oh, no, just the implant the alien put in me when I was taken up on the mothership,” I say, as brightly as possible.

She looks at me quizzically and I repeat myself, smiling to let her know I’m kidding. She’s silent for a beat and then just sighs and tells me to get on the table. No chill at all.

I understand why they have to ask about metal due to the intense magnetism, but jeez, look at the charts, people! I don’t think I need to answer this question twelve times in the span of 48 hours.

Also, I don’t have a tumor, and my implant didn’t show up in the scan

[florida80]

Piddle Me This

Bad Behavior, Connecticut, Pets & Animals, Revolting, USA, Vet | Healthy | October 9, 2019


(I work at a very busy veterinary hospital, and due to the volume of clients and the fact that we are near a highway, we have a “dogs on leashes, cats in carriers” rule to keep everyone safe. People often carry in small dogs, though, and today a woman sets her puppy down and lets it run around the lobby.)

Coworker: “Hi! I’m sorry, but could you please pick your puppy up? She’s very cute, but sometimes we get dogs in that don’t like other dogs.”

Woman: *scoffs* “I don’t let her run around. She had to pee, and it was either on me or on your floor.”

(Outside in the big grassy areas dividing the parking lot was, apparently, not an option. We get animals that piddle on the floor for a variety of reasons throughout the day, but I don’t think it’s ever been quite THIS intentional.)

[florida80]

Ovaries: The Biggest Threat To A Medical Degree

Australia, Bigotry, Medical Office, Patients | Healthy | October 8, 2019


(I am in a waiting room at the medical centre. A female doctor calls a man’s name.)

Male Patient: *to receptionist* “Hey, that’s a woman doctor!”

Receptionist: “Yes, and it’s her first day, so we’re letting her practice on you.”

Male Patient: “Hmph. I didn’t come here for no woman doctor.” *leaves*

[florida80]

Bloodshot

Hospital, North Carolina, Nurses, Patients, USA | Healthy | October 7, 2019


(I’m pregnant with my daughter and at the hospital to have labor induced. The nurse is going over final checks and running down how the birthing is going to — ideally — go.)

Nurse: “We may need to give you a blood transfusion if you bleed too much. Let me explain the benefits–”

Me: “Approved. B+.”

Nurse: “Um… Okay… Sign this form.”

(We go through some other routine stuff and get to treating the baby after she’s born.)

Nurse: “It’s standard to give a Hep B and Vitamin K shot to the baby. You don’t have to, of course, but the benefits are…”

Me: “Do it. All the shots.”

Nurse: “Oh, thank God!”

(She caught herself and apologized for her breach of bedside manner. We have a few religious sects in the area that are anti-transfusion and anti-vax, so I can imagine the pushback she got day-to-day. I laughed and explained that we are a “science” family and the awkwardness melted away. The rest of the checks and forms were done relatively quickly now that the nurse knew she didn’t have to sell me on everything. The birth went mostly smoothly and my daughter is now a healthy fifteen-month-old.)

[florida80]

Happens All The Bloody Time

Blood Donation, Doctor/Physician, Health & Body, USA, Washington | Healthy | October 5, 2019


(I donate blood about every two months, provided that I’m healthy enough to do so. One thing the blood bank screens for is anemia: my hematocrit has to be 38 or higher to donate and not become anemic from it. Hematocrit in the low 30s is anemic; around mid-20s you’d probably need a transfusion yourself. But some time in the last eight weeks, the blood bank switched to testing hemoglobin instead, the minimum donation number for which is 12.5. I didn’t know it was a new test.)

Phlebotomist: “Okay, your temperature, blood pressure, and pulse look good. Let’s test your iron.” *pricks my finger, takes a few drops of blood, and puts them in the tester* “You’re testing at 12.6.”

Me: “My hematocrit is 12.6? Should I go to the hospital?”

Phlebotomist: “What? Why? Oh! No, your hemoglobin is 12.6, which for our purposes is equivalent to a 39 hematocrit. You’re fine to donate. If you had a 12.6 hematocrit, you’d be unconscious at least. I’d be calling an ambulance… or a hearse.”

[florida80]

They’ll Be Tongue-Wagging About This For A While

Dentist, Patients, Silly, USA | Healthy | October 3, 2019


(It’s my first visit to the dentist in over ten years, and I tell the doctor that. What she doesn’t know is that I’m very nervous. The last time I was at a dentist, I was 15 and the doctor didn’t put in any anesthesia and drilled into my tooth. It was excruciating and I was crying a lot, and he didn’t seem to care. In fact, he seemed used to crying in his office. Anyway, I decide to bite the bullet and go for a checkup with a woman doctor, hoping she’ll be more sensitive. She finds three cavities, much to my dismay. She actually uses novocaine, and my gum is all properly numbed. However, I suffer from anxiety, so when she’s drilling my tooth, I can’t help but picture her slipping and drilling into my TONGUE, instead. This gives my tongue a mind of its own. It starts trying to escape, wiggling all about, trying to pull itself free and out! I can feel it moving, but the harder I try to stop it — since I don’t want to weird her out — the more it tries. Finally, she stops.)

Doctor: “You don’t have to wiggle your tongue around that much you know. Just try to keep it still.”

Me: “Sorry. I’ll try.”

(And I did, but I could still feel it moving. Finally, she was done and I zipped out of there to pay. I could tell she was relieved, too, and probably told her husband about my crazy tongue!)

[florida80]

A Sick Fantasy

Australia, Children, Coworkers, Daycare, New South Wales, Revolting | Healthy | October 1, 2019


(I work in a childcare centre. Every ten minutes we have to check on the sleeping children in the nursery to make sure they are still alive and breathing. A coworker who is quiet, sweet, and very unsure of herself does the check and comes out of one of the cot rooms to say:)

Coworker: “[Child] has thrown up a little.”

Me: “Oh, okay. Do you want to clean it up, or do the washing up I was about to do and let me clean it up?”

Coworker: “Ah, I’d like to do the washing up if you don’t mind.”

Me: “Sure thing.”

(I go grab what I will need –gloves, washcloths, bag for clothes, etc. — and walk into the room. The child has projectile vomited in her sleep; it is EVERYWHERE and the child is still asleep. The sheets need to be thrown out, the cot has to be disinfected, and the child needs a bath — it is in her hair and in her socks. I walk up to that coworker later.)

Me: “Um, [Coworker]…”

Coworker: “Yes?”

Me: “You led me down a bit of a fantasy there by saying it was a little bit of vomit.”

(She and the other coworkers in the staff room lost it with laughter.)

[florida80]

Why Nurses Should Rule The World, Part 13

Awesome Workers, Hospital, Inspirational, Israel, Non-Dialogue, Nurses | Healthy | September 29, 2019


My mother has Alzheimer’s and lives in a care facility. Not long ago, she was taken ill and they sent her to the local emergency room for some tests as a safety precaution because she can’t communicate and so it was unclear exactly what was wrong with her.

Mum’s husband and a carer went with her from the home and I joined them in the hospital. Understandably, my poor mother, who had no idea what was going on — even though we tried our best to explain — was confused, upset, and maybe even a little frightened.

The nurse taking care of Mum wasn’t unkind as such, but she was brisk and abrupt, and she made little to no effort to try and reassure Mum or interact with her. Again, understandably, Mum became ever more flustered and upset despite our best efforts to keep her calm and reassure her ourselves.

Then, the shift changed, and a new nurse was assigned to take care of Mum. She interacted with Mum; she spoke to her, touched her, calmed her, and reassured her far more than Mum’s husband, the carer, or I had managed to achieve. She even had Mum cooperating.

When Mum was finally released, I went and thanked that nurse for helping a frightened and confused woman feel calm and safe. The nurse was totally shocked that I thanked her. Later, my sister, who’s also a nurse, told me that while people are quick to complain, they rarely say thank you. Nurses do a very hard job, working with people who are ill, frightened, confused, and many other things besides. They’re not perfect, but on the whole, most of them do an amazing job. Please don’t forget to say thank you

[florida80]

Why Nurses Should Rule The World, Part 12

Medical Office, UK | Healthy | October 23, 2017


(This was a few years ago. I have made an appointment with a new GP to give me a contraceptive implant since I keep forgetting to take my pills and I want to be safe. This is my first time at this particular office.)

Doctor: “So I’m just going to numb the area first and then we’ll get the implant in there.”

Me: “Okay.”

(I roll up my sleeve and turn my head away.)

Doctor: “Are you all right?”

Me: “Oh, yeah, I just don’t like watching the needle go in. So I’m gonna look at that wall there.”

Doctor: “All right, then.”

(She then stuck the needle in and lifted the skin of my arm up with the needle as she removed it. When she apologized she attempted to do it again. Both times were quite painful but thankfully the needle didn’t break and the rest of the appointment went fine.)

Doctor: “Again, I’m so sorry. I don’t know what happened there. Maybe if you didn’t have such tiny arms!”

(Three years later I went to get my implant replaced. This time I got a nurse to do it. She did it completely pain-free on the first try. I guess my tiny arms weren’t a problem for the nurse.)

[florida80]

Why Nurses Should Rule The World, Part 9

Awesome, Health & Body, Inspirational, Kind Strangers, Popular | Healthy | May 17, 2016


(My family is visiting my grandma, and we like renting bicycles to ride around the gated community where she lives. My mom and two younger siblings are just on our way back to the house. It’s a very hot day and I’m wearing a dark shirt.)

Me: “Hold up a minute. I feel woozy.”

(I pull onto the grass and sit down, panting, as my vision swirls with purple-green clouds. Usually they clear in a few moments, but they’re not going away. I can’t get back on the bike until I can see, so Mom is about to send my brother on ahead to bring Dad back with the car, when a car pulls up next to us.)

Little Old Lady: “Do you need help?”

(I’m a little fuzzy on the details after that point, but it turned out that she was a retired nurse! She offered to drive me back to Grandma’s house. I was doing a little better in the air-conditioned car, but I was still woozy and she talked to me to keep me awake. When we got to the house, I had to lean on her shoulder to get inside; my dad told me later that he thought I was helping her at first! She helped me into a reclining chair and got a cool, damp washcloth to put on my forehead before she left, with instructions to drink lots of water and not move for a while. She left before I could thank her, but I sent a thank-you note when I was better. Even after they retire, nurses are awesome people!)

[florida80]

Why Nurses Should Rule The World, Part 6

Awesome Workers, Health & Body, Medical Office, Nurses | Working | December 9, 2013


(I’ve been sick this past week and I go to the clinic at nine am. They tell me they will call in the prescription at ten am. At two pm, I go to check the prescription.)

Pharmacist: “I have no prescription here under your name.”

Me: “The clinic said it would be ready by ten am. Let me call them.”

(I call the clinic.)

Me: “Hello. I have a prescription that hasn’t been put through yet. I need to make sure I am at the right pharmacy.”

(I am promptly transferred without a word to the women’s clinic line, which is the incorrect department. I am instructed to leave a message, as the nurses are out to lunch.)

Me: “Um, hi. I am [My Name]. I was just wondering where my prescription was sent. It’s not at the pharmacy and—” *I cough and my head immediately begins to ache terribly. I sniffle and tear up* “—if you could please help me that’d be nice.”

(I hang up and go home. At three pm I go to the clinic to verify the location of the pharmacy. They tell me the order has been sent, and to wait a couple hours. I go home yet again. At five pm I get a call from the women’s clinic number at which I left the message.)

Nurse: “Hello, is this [My Name]? You left a message a couple hours ago.”

Me: “Yes. I’m sorry, I was trying to find out where my prescription was. I already checked back with the clinic and they told me where the prescription would be.”

Nurse: “Everything’s all right, though? This is the wrong department for your call, but since you’ve had the prescription filled…”

Me: “Well… no… I called the pharmacy and the prescription still hasn’t been ordered yet.”

Nurse: “Oh. Let me get on that. I’ll make sure they get it filled out.”

Me: “Okay.”

Nurse: “I will call you back in a minute, sweetie.”

(The nurse hangs up and calls back a few minutes later.)

Nurse: “Okay, I’ve gotten them to fill out your prescription and the pharmacy should have it soon. You are taking [Medicine], which is two pills twice a day. No matter how bad it is, take all of them. You can take decongestants and ibuprofen to deal with the congestion and pain. And, honey, popsicles are your best friends. Drink lots of fluids and warm tea, and get plenty of rest.”

(At this point, the nurse’s concern has caused me to tear up.)

Me: “Thank you so much! I’ve been dealing with this for a week.”

Nurse: “You just sound so sick, sweetie. I called the pharmacy and told them to work extra quick on your order. The pharmacist’s name is [Name]. She’ll have your prescription ready as soon as she can.”

Me: “Thank you.”

Nurse: “You feel better, honey.”

(To that nurse: You had me sobbing. You cared so much and it wasn’t even your department. You helped me and told me more about my medicine than the doctor in the CORRECT department did. I’m so grateful there are people as nice as you working in the women’s clinic!)

[florida80]

Why Nurses Should Rule The World, Part 3

Fast Food, Jerk | Right | February 26, 2013


(I arrive at work an hour and a half early because I forgot what time I start. I decide to sit in the lobby and have lunch before my shift. I notice that the trash can is in dire need of being emptied and that the front counter is busier than usual. I start to tie the bag up, when a customer screeches at me.)

Customer: “What do you think you’re doing?”

Me: “Just changing the garbage, ma’am. It was full to overflowing and it was too busy for someone to leave their post and do it.”

Customer: “You don’t have to do that, young man! You’re not one of these dropouts that lives in their parent’s basements who can’t do anything better with their lives! What are you taking?”

Me: “I’m planning on becoming a licensed practical nurse. But, ma’am, I don’t just go to school. I work to pay my bills. As a matter of fact, I live in a condo my mother owns. She does not live with me, and I pay rent to her. I pay for my electricity, my Internet, and my heating. How do I earn the money for this, you ask?”

(At this point I remove my hat from my bag, put it on and remove my coat, revealing that I am dressed in my work uniform.)

Me: “I work here, taking whatever hours I can get. A student without anything on their resume will take any job they can. ”

(I point to one of my coworkers who is mopping the floors at the back of the store.)

Me: “She’s a neuroscience student. Just like me she has bills to pay. In the future, please remember that people who work in fast food are not always drop outs, but more often than not students trying to fund their education. If you’ll excuse me, I’m going to take out this trash, unless you would like me to help extract your foot from your mouth first.”

(Flustered and obviously embarrassed, the customer leaves the store in a hurry. My manager, who is also a classmate of mine, speaks with me once I return from the dumpsters.)

Manager: “Technically, you could be fired for badmouthing a customer while on the job like that.”

Me: “Technically, I’m not working right now! I haven’t clocked in, and my shift’s not for another half hour.”

Manager: “Well then, brave citizen, how does free apple pie sound?”

(I accepted, of course. You just don’t say no to free pie!)

[florida80]

Why Nurses Should Rule The World

Adorable Children, Medical Office, Nurses | Right | October 29, 2012


(My five-year-old son has received a serious injury to his eye. After a pediatrician recommends us to an eye doctor, we are referred to a specialist that works out of a university two hours away from home.)

Nurse: “These are all the contact numbers you should need. I also went online for some directions, and called ahead to let them know it should only be a few hours.”

Son: “I don’t want to.”

Nurse: “What’s the matter?”

Son: *visibly getting upset* “I’m scared.”

Nurse: “But you’ve been so brave this whole time! How about this: if you go see the new doctor, I’ll give you my phone number and you can call me if you get too upset, okay?”

(The nurse writes down her work extension and cell phone number on a piece of paper and adds it to my paperwork, insisting that I feel free to call if I have any problems or questions. My son stays calm all the way to the university and through the appointment with the specialist until we’re told he’s going to need surgery. Crying and upset, he begs me to call the nurse from the clinic.)

Me: *on the phone* “I’m so sorry to bother you, I know you’re still working, but he’s really upset and asked to talk to you.”

(I put the phone on speakerphone so my son, crying on the exam table, can hear.)

Nurse: “Hey, buddy! What’s wrong?”

Son: *crying* “The doctor here wants to give me surgery!”

Nurse: “There’s nothing wrong with that. It’ll make your eye all better. You’ll be able to see again, like we talked about.”

Son: “But I’m scared! It’s going to hurt!”

Nurse: “Of course it’s not going to hurt. That nice doctor wouldn’t hurt you!”

Son: “Have you been given surgeries?”

Nurse: “Yeah, kiddo, a few.”

Son: “And you came back to life?”

Nurse: “Every single time.”

Son: “Promise?”

Nurse: “Swear.”

(My son has calmed down considerably throughout the conversation, and there’s not a dry eye in the room.)

Son: “Okay…”

Nurse: “See? I knew you were brave.”

Son: “Thank you! Love you!”

Nurse: *laughing* “Love you, too.”

(I thanked the nurse a thousand times, and she insisted I call her ASAP to let her know how the surgery went. Later that day, she texted us a picture of herself and her family with a ‘GET WELL SOON’ sign they made for my son!)

[florida80]

Why Nurses Should Rule The World, Part 2

Restaurant | Right | February 8, 2013


(I am out to breakfast with some friends from work.)

Me: “Excuse me, do you know if the cook uses milk to make the omelets or just eggs?”

Waitress: “Just eggs. Are you allergic to milk?”

Me: “No, but I am lactose intolerant and I forgot to bring my meds.”

(We all order our food. However, after the waitress leaves, I overhear someone from the table next to us asking for a manager.)

Other Customer: *loudly* “I want to complain about that waitress. I heard her interrogating that poor woman about her personal medical issues! I’m a doctor and I know you can’t just ask people about things like that! It’s against the law! She could sue you!”

Me: *to the other customer* “Excuse me, before things get out of hand here, I’m the person she’s talking about. First of all, our waitress asked if I had an allergy to milk. It was a good question considering I made a point of asking if some of your foods have milk in it. If I was really allergic, the kitchen would have to take extra precautions to avoid anaphylaxis. Secondly, there’s no such law that I know of unless you’re talking about the laws in place to protect your private health information from being accessed by other people without your permission. I don’t see how those would apply in this case.”

Other Customer: “What the h*** are you talking about? What are you, some kind of lawyer, smarta**?”

My Friend: “No, ‘doctor,’ she’s some kind of nurse.”

(We all pulled out our hospital IDs. The “doctor” shut up after that. The manager thanked us for clearing things up and left, and our waitress gave us a free round of cheesecake with a free lactose-free muffin for me!)

[florida80]

Infarction Infraction

Amusement Park, Bad Behavior, Florida, Nurses, Orlando, Strangers, USA | Healthy | September 29, 2019


(I am on vacation with my family, and my fianceé and I have gone to one of several theme parks in the area. I have a medical condition that can cause severe heart palpitations, which can cause me to lose consciousness for a few minutes. We are standing in line for a ride when I begin to feel off; I know I’m about to have a bad episode and I tell my fianceé that I need to sit down. She understands and helps me get out of line, but we don’t make it far before I lose consciousness. As I am taller than she is — I’m 6’4” and she is 5’3” — she is unable to help me once I’m out and I fall to the ground. I wake up a few minutes later to the sound of my fianceé arguing with someone I don’t know.)

Fiancé: “Stop touching him like that! He doesn’t need CPR!”

Woman: “Of course he does! I’m a nurse and I know what a heart attack looks like!”

Me: *still very dazed* “What’s going on?”

(As I try to sit up, I’m forced back down onto the concrete.)

Fiancé: “Enough! Heart palpitations and heart attacks may look similar but they aren’t! If he was having a heart attack, he’d have the classic symptoms! He passed out because he has [specific medical condition]! Look at his medical alert bracelet, for f***’s sake!”

Woman: “People who have [specific medical condition] usually have an alert dog, and he doesn’t. Now let someone with actual medical training work!” *turns to me* “Now, son, you’re having a heart attack. I need you to calm your breathing down and–”

(By now, I’ve regained consciousness enough to know what is going on. I am still dazed, as I usually am after an episode, but I know this woman is full of it.)

Me: *sits up slowly, glaring at the woman before raising my medical alert bracelet* “I have [specific medical condition]. We are on holiday and I couldn’t bring my alert dog with me because she didn’t get her shots in time. Now, if you would kindly f*** off, all I want is some water and ice because I smacked my head when I fell.”

Woman: “How dare you speak to me like that?! I know what’s best for you! I’m a nurse!”

Me: “With all respect, kindly go f*** yourself. Any nurse would know the difference between palpitations and an infarction. I don’t know who you are, but if you try to do anything to me, I’m getting someone to call security and I’ll press charges.”

(The woman proceeded to yell, “I’m a nurse! I know what I’m doing!” and continued to scold my fianceé and me for “lying.” Security was called — by pro staff — and she was escorted away.)

[florida80]

Anti-Vaxxers Aren’t The Only Stupid Ones

Belgium, Coworkers, Extra Stupid, Health & Body, Non-Dialogue, Office, Revolting | Healthy | September 25, 2019


I worked in a building catering to various businesses at the time and we were informed that a few people within the building had recently come down with hepatitis and we should pay extra attention to hygiene. I’m usually a bit casual about it but I took this one seriously. I don’t remember the type, but it was one that you could get vaccinated for.

One day, I noticed that we were out of soap but my concern was laughed at. The next day, I saw a coworker leaving the toilets without washing her hands. I confronted her. I was flabbergasted when she replied, “Oh, no. It is not a problem; I’m vaccinated.”‘

I know she just resigned to go work in a café, and for health and safety, those vaccines are mandatory. I just checked which café it was again — not out of interest, but just to make sure I don’t wander into it by accident.

[florida80]

You Were “Right” All Along

Doctor/Physician, Ignoring & Inattentive, Jerk, Medical Office, Pennsylvania, USA | Healthy | September 25, 2019


(Due to a rather small face, my sinuses do not drain well. Because of this, I’ve had ear infections plague me since childhood; I’m very familiar with how it feels when I have one. I almost always get an infection in one ear when I get a cold. Lo and behold, I end up with a cold right before New Year’s. New Year’s Day, I wake up with the usual pain, congested ear, and muffled hearing and know right away it’s an ear infection. Since it’s the holiday, I head to an urgent care office that I’ve been to before. Once I’m in with the doctor, the following conversation takes place. Note: I’m 26.)

Doctor: “So, I hear you’re not feeling well today. What’s going on?”

Me: “I have an ear infection in my right ear.”

(Hindsight: I could’ve been more forthcoming initially with symptoms, and I do so when she looks at me like I’ve sprouted a second head.)

Me: “I’ve got pain in my right ear, muffled hearing, and a sense of clogging. I usually get them when I have a cold, which I have.”

Doctor: *still unsure* “Well, let’s go ahead and check your ears. Sometimes, you can get fluid behind the eardrums that causes that congested kind of feeling, since adults don’t get ear infections.”

(I blink, but nod, knowing it’s an ear infection. I let her check my left ear, which she gives the all-clear on. As she looks into my right ear, however, she gasps loudly and puts a hand on my shoulder in surprise.)

Doctor: “Oh, my, you have an ear infection! But adults don’t get ear infections. I don’t know… How did this happen?”

Me: “I have small sinus cavities and terrible drainage. It does happen.”

(She had to look in both of my ears again before she would even consider giving me a prescription to help clear it up. I never saw her there again, but I haven’t been back in a long time. It always scares me when people — let alone doctors — think they know our bodies better than we do, but to think adults suddenly don’t get ear infections? I wish!)

[florida80]

Oh, My Sweet Summer Child

Elementary/Primary School, Extra Stupid, Food & Drink, Health & Body, Students, USA | Healthy | September 23, 2019


(At the school where I teach, the cafeteria staff has gotten a grant to provide fresh fruit and vegetables to all students two afternoons per week; on this day, the snack is Honeycrisp apples.)

Student: “Are these sweet?”

Me: “Yes; Honeycrisp are really sweet, especially compared to other apples.”

Student: “Well, I’m on a diet and my mom says I’m not supposed to have sugar or sweets.”

Me: “Well, apples are sweet because they’re naturally sweet, not because there’s any sugar added.”

Student: “Yeah, but I’m not supposed to have any sweets. I’ll have something healthier, like chips.”

[florida80]

Only Thing That Dog Did To A Stick Was Fetch It

Bizarre, Extra Stupid, Great Stuff, Health & Body, Pets & Animals, Scotland, UK, Vet | Healthy | September 23, 2019


Caller: “My dog is pregnant!”

Me: “Ah, would you like to make an appointment to confirm?”

Caller: “Confirm? I already confirmed!”

Me: “Oh, I see. So, a follow-up appointment. Could I have your dog’s name, please?” *takes details* “I don’t see anything in her records about her pregnancy. Did you have her tested at another vet?”

Caller: “No, we’ve only ever gone to you.”

Me: “Then I would advise one of our team examine her to confirm.”

Caller: “I just told you. I’ve already confirmed. I peed on the stick and everything.”

Me: “Sorry? You used a human pregnancy test on your dog?

Caller: *huffs* “No, I put [Dog] on my stomach like you told me to, and peed on the pregnancy test I got from the pharmacy. It was positive.”

Me: “…”

Caller: “Hello?”

Me: “Sorry, umm, we wouldn’t advise that as a means of determining your dog’s pregnancy. You should come into the vet where we can test her. And I would probably advise you go to the doctor and have yourself checked.”

Caller: “Are you saying I’m crazy?”

Me: “No, I’m saying you might be pregnant.”

Caller: “Oh.”

(We make an appointment, although I’m doubtful the dog is actually pregnant.)

Me: “Before you go, could I just ask where you got this pregnancy test idea? You said we may have advised it?”

Caller: “Not you specifically. A vet on Reddit told me about it.” *hangs up*

(I was working reception when she had her appointment. I asked if she had been to the doctor, to which she went on an elaborate story about seeking a holistic abortion centre — something else she read about online. The vet who examined the dog confirmed she wasn’t pregnant, and told me after the woman had left that she had never met anyone so out of touch with reality.)

[florida80]

You Can’t Insure Against Evil

Bad Behavior, Parents/Guardians, Pennsylvania, Pharmacy, USA | Healthy | September 22, 2019


(A young woman pulls up to the drive-thru pharmacy to pick up Ritalin for her son, who is sitting in the backseat. The medication isn’t ready so I check the system and see that the insurance isn’t covering it. A reason is usually provided, but not in this case.)

Evil Mom: “That makes no sense. We always get it filled here and there’s never a problem. The insurance covers everything.” *classic line with pharmacy customers who think insurance is magic and has no limitations*

Me: “I understand. But I just tried to run it through the insurance and they rejected it without giving a reason why. Would you be able to call them?”

Evil Mom: “Okay, I’ll call right now.” *looks at her insurance cards angrily* “So, what’s the number?”

Me: *confused why she thinks I know the number off the top of my head* “There should be a customer service number on the back of the card.”

Evil Mom: *still angry* “Member services?”

Me: “Yes.”

(She calls and remains sitting in the single-lane driveway, blocking a line of cars with no regard for the other people who came for their medications.)

Me: “Could you pull around the store to make the call?”

Evil Mom: “I’m not leaving this spot until I get my son’s meds.”

(The pharmacist comes over.)

Pharmacist: *friendly* “I’m sorry, but would you be able to—”

Evil Mom: *without looking at us* “I’m not leaving.” *rolls the window up in our faces*

(The pharmacist curses under her breath and leaves to help other customers. The mom reaches someone from the insurance company and puts the window back down. For fifteen minutes, I listen to her scream at the representative. The whole store can hear her through the drive-thru dropping profuse F-bombs and bullying the rep. Her son is fidgeting in the back seat, but sadly, he doesn’t look surprised by this behavior.)

Evil Mom: “Why isn’t my son’s medication covered? You are supposed to cover it and he needs this! What is your name? Okay. And what is your last name? ‘L’ is your last name? Wow. That’s a weird last name. Then give me your employee number. What do you mean, you don’t have numbers? So, how does your company have you on file? Give me your information. You know what? Nevermind. I want to speak to a manager. Now.”

(A car behind her honks.)

Other Customer: *shouting forward* “What’s going on? It’s been almost half an hour! Just go inside!”

Evil Mom: *shouting back* “SHUT THE F*** UP!”

(Eventually, the cars behind her begin leaving the line. None of them come inside the store. Mom, still on the phone, throws a discount prescription card and her welfare card at me and looks expectant. I return a blank look.)

Evil Mom: *pleasant voice* “I’m waiting for you.”

Me: *confused as to what she expects me to do, since the insurance issue has not been resolved* “Did they put the claim through? If so, I can try to re-run it.”

Evil Mom: *arrogantly* “Just run the cards and give me the medication. I’m going to pay the same amount as I did last time. Use the cards I just gave you and give me his pills.”

Me: “It still has to go through the insurance first.”

(The mom continues screaming obscenities simultaneously at the phone and now at me. The pharmacist comes over again and takes charge of the situation.)

Pharmacist: “You need to stop talking like that to our staff. You’re cursing and insulting us. We don’t need that. In the future, I think you need to use a different pharmacy.”

Evil Mom: *in a weirdly amused way* “Who are you even? I didn’t ask you anything.”

(The pharmacist and I are fed up. I look back and see that the store manager has been listening to everything in the background. The pharmacist tries to run the medication through the insurance again but the rejection is still coming up.)

Pharmacist: “The insurance is still not going through. We’ve done what we can. The cash price is $130 and we can fill it for you.”

(The mom sped away in a flash without another word. We were surprised she didn’t curse us out one more time. We anticipate that she has already called corporate to tell them we are horrible people preventing her from getting her son’s medication. The store manager who overheard said she will vouch for us. If that evil mom knew how to be patient and work with people, there is a chance she could have gotten her son’s medication filled. I feel really bad for that kid.)

[florida80]

The Many Signs Of Politeness

Dentist, Michigan, Patients, Silly, USA | Healthy | September 19, 2019


(I’m sixteen when I get all four of my wisdom teeth out at once. I’m understandably a little fuzzy and in pain after the procedure, but overall surprisingly lucid. I tend to be painfully polite, and since I can’t speak with the gauze in my mouth, I clumsily sign, “Thank you,” the only thing I know how to say in basic sign language, to the nurses helping me to the recovery area. A few weeks later, I’m discussing the aftermath of the procedure with my parents.)

Mom: “Do you realize how many times you said, ‘Thank you,’ to the nurses?”

Me: “I wanted to be polite! They did a good job!”

Mom: “You were thanking them every two seconds!”

[florida80]

Breathe Easy: This One Has A Happy Ending

Colorado, Lazy/Unhelpful, Pets & Animals, USA, Vet | Healthy | September 16, 2019


(My dog has developed a swollen face, is vomiting, and is not her usual, rambunctious self, but not lethargic. Although I’ve had dogs most of my life, I’ve never had a dog with such symptoms. It’s late in the day, just before they are due to close, but I call my veterinarian’s office for advice. She had a Bordetella vaccine just a few days ago so I think it might be related and mention that. After I explained the symptoms and asked about any relation to the vaccine:)

Receptionist: “I don’t think it’s related to the vaccine, but let me check.” *a few moments of silence* “No, the vet doesn’t think such an allergic reaction would happen at this point. It’s been three days and any adverse effects generally are seen with the first few hours, not longer than 48. Besides, the Bordetella vaccine doesn’t cause anything like what you’re describing. If you’re concerned, I can fit you in at the next available appointment. How about Tuesday at 10:00 am?”

(I’m calling on a Thursday.)

Me: “Um, did you say allergic reaction? Do you really think I should wait almost a week to have something like that checked? By then, I’m sure she would be already recovered or dead! Maybe I should take her to the emergency vet?”

Receptionist: “Well, the face swelling usually means the pet is on the way to recovery from whatever set it off, but yes, possibly an allergic reaction. If it makes you feel better, we can see her at 8:00 am tomorrow, but leave us a voicemail to let us know tonight or first thing in the morning if you won’t be coming. She should be fine.”

Me: “And if it gets worse, I’ll take her to the emergency vet; either way, I’ll let the office know if I don’t need that appointment.”

(My dog did appear to be improving, with the swelling decreasing. She stopped vomiting and started acting more energetic, but I didn’t call to cancel that appointment. Close to midnight, she started almost frantically pacing, madly shaking her head every couple of minutes — maybe something in her ear? — and couldn’t get comfortable to sleep. She generally sleeps on her own blanket at my feet on the bed but finally, about two am, she settled down wrapped around my head, laying on my pillow with her head on mine, her nose next to my ear. Soon, her breathing became soft and her usual light snoring started, and I dozed off myself. I was suddenly jolted awake a few minutes after four am and I quickly realized that, even though her nose was next to my ear, I couldn’t hear her breathing! I quickly sat up and turned to check on her. She was not only not breathing, but she was totally limp like a rag, no muscle tone at all, and she felt somewhat cold to the touch. I quickly moved her to an accessible position and started chest compressions, with no response, and I started bawling, calling her name, and berating myself for not taking her to the emergency vet. That woke my husband up and he, too, acknowledged that she appeared to be gone. He reached out to touch and caress her limp body and pretty much instinctively, I think, also squeezed her chest. And her head moved, very slightly. Imagination? Wishful thinking? No, it moved again and she started breathing again! It took several minutes but she recovered enough to pull herself to her blanket and she almost immediately fell asleep, gently snoring. She slept; we didn’t. I kept that appointment, but by then she was not showing any remaining symptoms at all, except for a bit of residual swelling. After questioning why we hadn’t given her any Benadryl –I wasn’t instructed to and didn’t know to do so — the vet explained that the head shaking was because the swelling makes the ears “not feel right,” that her ears were then perfectly clear and her temperature and color normal. I’m not sure the vet believed what had happened earlier, but he noted it all in her file. My pup was given injections of Benadryl and steroids to fight off any remaining toxins, but didn’t have any further issues. We still have no idea what caused such a dramatic allergic reaction, but it’s suspected to be a bug or spider bite from the back yard. Now, we keep Benadryl in the medicine cabinet and have instructions that if she begins to show any similar symptoms, no matter how slight, we are to give her half of a tablet and take her to the emergency vet immediately. And one veterinary receptionist is probably in a heap of trouble for his casual reaction to my very real concerns.)

[florida80]

LOL-ly

Australia, Awesome, Grandparents, Hospital, Inspirational, New South Wales, Non-Dialogue, Nurses, Patients, Sydney | Healthy | September 13, 2019


Late at night, my grandfather calls me to say my grandmother is having an “episode” and needs me. I hurry over, take one look at her, and call an ambulance; we escort her to the hospital.

My grandmother has become increasingly anxious about getting older and sicker and is visibly shaking and getting upset at the sudden onset of people around her taking blood, canulating, running ECGs, etc. The primary nurse has been professional, but far from warm or personable. My grandmother and I are nurses ourselves — well, Grandma was, years ago — so we totally understand that that happens sometimes.

My grandmother is given a cup of disgusting potassium liquid to drink, which she does quickly, but, in an effort to try and cheer herself up, she says, “Ugh! Wah wah wah! I want a lolly after that!”

The primary nurse disappears out of the room for a minute and returns… holding a rainbow lollipop, which she unwraps and presents to Grandma. She says, still in her serious voice, “That’s for being a brave girl,” and then heads out of the room again.

Grandma was so chuffed she talked about that little gesture for her remaining years

[florida80]

A Sample Of The Local Community

Medical Office, Non-Dialogue, Oklahoma, Revolting, Tulsa, USA | Healthy | September 9, 2019


My doctor wrote up an order for some blood work. On my way in, I passed a mailbox mounted to the wall outside.

It can’t be confused with anything but a mailbox. It even has a little red flag to raise for outgoing mail.

The nurse who drew my blood told me that the mail carrier just walked inside and delivered the mail. The box was unused. Then, one day someone suspected that things were being put in the box. There was no key. It had to be forced open.

Yup.

People were using it for a specimen dropbox. Blood, urine, and stool samples in whatever jar someone felt like putting them in had been put in a black metal box in full Oklahoma summer heat — normally over 100F. Anyone besides me thinking, “How many people tried to tear off the sign and rip away the tape to insert some new sample?”

[florida80]

One Man’s Meat Is Another Man’s Poison

Coworkers, Employees, Extra Stupid, Health & Body, Maryland, Retail, USA | Healthy | September 6, 2019


(I work at a store with around 80 to 100 total employees. In the last few months, there have been a surprising number of people missing work due to food poisoning, about 20 times in the last three or four months. Emails have been going around, with some people complaining, some passive-aggressively implying people are making it up or blowing it out of proportion, and a few of us trying to actually make lists of restaurants in the area workers might go out to eat, or where they shopped, to see trends. We get a lot of people in the store, even if they have not had food poisoning, to describe their lunch habits. Still, even with the information, nothing really seems to add up. Some of the people usually get lunch at the restaurants nearby, but none of the restaurants seem more likely than others. Sometimes it was pizza, sometimes it was people bringing leftovers that had been fine the day before, sometimes they had eaten out, sometimes they had not. None of it seems to make a lot of sense. Today, I am in our break room for lunch when I see a coworker putting a few chicken wings on a napkin into one of the two microwaves. After a moment, something clicks in my head and I look back at the microwave with chicken inside.)

Me: “Hey, [Coworker], are you cooking chicken?”

Coworker: “Yeah! [Grocery Store] sells bags of frozen wings. They make a good lunch.”

Me: “Are they precooked?”

Coworker: “No, you have to cook them. Our microwave takes forever, though.”

Me: “Okay, so, you cook the frozen wings in the microwave?”

Coworker: “Just put them in the refrigerator in the morning and they defrost by lunchtime.”

Me: “Okay, gotcha.”

(Throughout the conversation, I don’t think my coworker picks up on my disbelief, so I just sit down and watch him as he plays on his phone, occasionally checking the chicken. At the end, the napkin the wings are on is clearly soggy with something, so he grabs another paper towel and wipes off the glass tray in the microwave, then wipes off the counter where there are a few drips. He then sets the napkin down on one of the tables and eats from it. We have paper plates on hand, but he just has the wings on a napkin. Once he finishes, he throws out the bones and gets another napkin to wipe off the damp spot left on the table under his napkin, throws it out, and goes back to the sales floor.)

Me: *on a walkie-talkie* “Hey, [Manager], could you meet me in the break room, please? I might have found the cause of the recent food issues.”

(The manager gave him a talking-to, but he genuinely did not seem to understand why what he was doing was a huge health risk. We heavily sanitized the break room with bleach, and here’s hoping the food poisoning issues are done with.)

[florida80]

Squeezing Them To See Things Your Way

Crazy Requests, Jerk, Medical Office, Patients, USA, Washington | Healthy | September 2, 2019


(I’m on the phone with someone who is trying to schedule an appointment they describe as urgent.)

Me: “We’re booked solid until next Friday but I can squeeze you in. It’d just be a shorter appointment.”

Patient: “What? Why?”

Me: “Because we’re full and that’s the only way I could possibly fit you in, I’m afraid.”

Patient: “That’s completely unacceptable! I don’t want to be squeezed in! I need a full appointment! Book me for your soonest appointment right now!”

Me: “Okay. Then the first day we can see you is [date two weeks from now]. Would noon work for you?”

Patient: *pause* “What does being squeezed in mea

[florida80]

Squeezing Them To See Things Your Way

Crazy Requests, Jerk, Medical Office, Patients, USA, Washington | Healthy | September 2, 2019


(I’m on the phone with someone who is trying to schedule an appointment they describe as urgent.)

Me: “We’re booked solid until next Friday but I can squeeze you in. It’d just be a shorter appointment.”

Patient: “What? Why?”

Me: “Because we’re full and that’s the only way I could possibly fit you in, I’m afraid.”

Patient: “That’s completely unacceptable! I don’t want to be squeezed in! I need a full appointment! Book me for your soonest appointment right now!”

Me: “Okay. Then the first day we can see you is [date two weeks from now]. Would noon work for you?”

Patient: *pause* “What does being squeezed in mean?”

[florida80]

You Said It, Doc!

Doctor/Physician, Jerk, Medical Office, USA | Healthy | August 31, 2019


(I have had some severe abdominal pain recently. My primary doc is unable to figure out what is going on so I am referred to a specialist. This is my first interaction with the specialist:)

Doctor: “So, who did you see before coming to me?”

Me: “My general practitioner.”

Doctor: “Your GP?” *he scoffs* “What a waste of time. Tell me, what sort of useless advice did he give you?”

Me: “He told me to come and see you.”

Doctor: *nervously shifts in his chair and coughs*

[florida80]

Needs Treatment Not Treats

Extra Stupid, Great Stuff, Health & Body, Pet Store, Pets & Animals, USA | Healthy | August 30, 2019


(After a long day of dealing with people who are seemingly too stupid to read price tags, I am ready to go home. My manager has come over to tell me to turn off my light and go home. As I am leaving my register, a woman I’ve seen many times comes up.)

Woman: “Oh, sweetheart, I know you’re leaving but could you please help me? I’ll be quick. It’s just one question.”

Me: “Oh, I’m sorry, I–”

Manager: “[My Name] is one of our most knowledgeable employees. She’ll be happy to help you.” *leaves*

Me: *sigh* “How can I help you?”

Woman: “Well, you see, my dog…”

(She tells me her twelve-year-old dog’s life story, ending in his inability to poop for four days.)

Woman: “So, I was wondering which of these treats would be better for him?”

Me: “Take him to the vet.”

Woman: “What?”

Me: “Take him to the vet.”

Woman: “But that’s expensive!”

Me: “Medical bills are expensive. He needs professional help.”

Woman: “You’re supposed to be the professional help! This is ridiculous! Without customers, you wouldn’t have a paycheck. Do you know that? People like me keep you employed!”

Me: “I make $9 an hour. How professional do you think my help is going to be?”

Woman: “Well, that’s not my problem.”

Me: “You refusing to spend money on your dog is not my problem, either.”

Woman: “You’re quite rude!”

Me: “Your other option is to stick your finger up your dog’s a** and dig out the s*** yourself.”

(I feel a little guilty about the last part, but I am over my time and ready to go home, so I walk away and clock out. When I leave the break room, my manager is standing at the front with the woman, who is obviously complaining about me.)

Woman: “…and you should fire her!”

Manager: “I can’t.”

Woman: “What?! Why not?”

Manager: “Today was her last day.”

(The woman sputtered a few nonsensical words before leaving. I can only hope she took my advice and took her dog to the vet. I understand that vet bills are expensive but that’s part of the deal when you’re in charge of another life.)

[florida80]

They’re Not Out Of The Woods Yet

Hospital, Ohio, Patients, Religion, Silly, USA | Healthy | August 29, 2019


(We’re in the waiting room during our adult son’s brain surgery. A family sits near us and I hear:)

Family: “He’s in Jesus’s hands now.”

(I lean over to my son’s girlfriend and say:)

Me: “They sent a carpenter in to do a surgeon’s job

[florida80]

He Gin-uinely Tried It

Extra Stupid, Friends, Health & Body, home, New York, New York City, USA | Healthy | August 27, 2019


(I am a student nurse, about a year from graduation. A friend of mine calls.)

Me: “Hello?”

Friend: “So, you’re a nurse, right?”

Me: “I already don’t like where this is going, and I’m a student nurse. Not–”

Friend: “Okay, well, I have some gravel deep in my hand. Can I just pour some gin on it and be fine?”

(Gin also happens to be his favorite alcohol.)

Me: “What?! Hang on; how did you get gravel in your hand and how deep is it?”

Friend: “I was on my bike and some a**hole opened their car door right in front of me and I went down pretty hard. And here, let me just take a picture.”

(He sends me a picture of his hand, showing that the gravel is dug in pretty deep and firmly stuck in so rinsing it with anything won’t get it out.)

Me: “You need to get tweezers and pull out the gravel, rinse it with water, put something like Neosporin on it, and cover it with a bandaid.”

Friend: “Well, I don’t have tweezers or any of that, really.”

Me: “You live in NYC. There’s definitely some kind of drug store or corner store you can get this stuff in.”

Friend: “I don’t want to spend money on things I already have at home, so can I just pour gin on it?”

Me: *sighs* “I cannot condone this at all but rinsing it with water is probably the best option.”

Friend: “So, gin is okay?”

Me: “If you’re intent on using alcohol, use straight vodka, instead, BUT I CANNOT CONDO–”

Friend: “Okay, thanks, bye!” *hangs up*

(He texts me a picture of his hand. He has used a prong of his watch to dig out the gravel, causing himself to bleed more and making the entire area fairly red. He texts me an hour or so later.)

Friend: “The barkeeper wouldn’t just give me some vodka, so I had to buy it and go into the bathroom to rinse it. Thanks again!”

Me: “This still was not your best option and I cannot condone this behavior.”

(He never replied.)

[florida80]

You Get Some Anxiety, You Get Some Anxiety, Everybody Gets Some Anxiety!

Bad Behavior, Criminal & Illegal, Therapist, USA | Healthy | August 26, 2019


(I go to a therapist for anxiety. For complicated reasons, I’m afraid of asking for an OCD and social anxiety diagnosis, so my partner comes with me.)

Therapist: “Okay, you are aware that I am not a couples therapist?”

Me: *nods*

Therapist: “And that [Partner] is not covered under your insurance?”

Partner: “That’s not why I’m here.”

Therapist: “Okay, well, let me just explain what we’ve been doing here.”

(She says her job description, and then talks about my anxiety. To my horror, she starts spilling every secret I ever told her, including unfair, heat-of-the-moment venting about my partner, without explaining the part after, where I acknowledged my unfairness. I start having a silent panic attack. Eventually, she stops talking.)

Partner: *without any hint of annoyance or anything negative* “I’m just here to help [My Name] ask for a referral to a psychiatrist.”

Therapist: “Sure! I can do that right away for you!”

(We leave. I am too terrified to speak. When we enter the car, my partner sighs angrily.)

Partner: “B****!”

Me: *jumps*

Partner: “Sorry, not you. Don’t worry; I tuned her out once I realized where she was going.” *pauses* “When we get your psychiatrist, do we have to go back to her?”

Me: *shakes my head no*

Partner: “Good. I can’t believe she did that. Do you want a hug?”

(We did hug and talk about the anxiety. My partner also has anxiety, and I’ve been trying to convince her to see a therapist. This… did not help.)

[florida80]

Drunk Up To Their Guts

Alcohol, Bizarre, California, Non-Dialogue, Pets & Animals, USA, Vet | Healthy | August 25, 2019


I work the overnight shift at an emergency vet. We get some interesting calls.

One night, I answer the phone and it is a very drunk man, slurring his words. He explains that it’s his anniversary, he and his wife have had a few bottles of wine, his cat was “faxed” yesterday, and now her guts are hanging out.

I tell him to bring her in and I give him the number of an animal-friendly cab company we recommend. Then, I go to let the doctor know what is on the way. He laughs and says it’s probably just a minor dehiscence and the subcutaneous fat is showing — quick sedation and we sew it back up and the cat will be fine. So, the tech starts prepping the surgical room while we wait.

The phone rings again. It’s a drunk woman, who explains that it’s her anniversary, she and her husband have had a few bottles of wine, their cat was “spaded” yesterday, and now her guts are hanging out.

I give the exact same instructions I gave the man and go tell the doctor that the same cat is coming in twice. We all laugh at how Mister either didn’t tell Missus he had called or they were so drunk they forgot he had called.

About half an hour later. a cab pulls up and the driver brings in a cat carrier, warns me that the passengers are totally wasted, and then helps them stagger inside. The tech takes the cat out of the box and the doctor was right; it was just a minor dehiscence with exposed fat.

While the doctor is explaining what we want to do and how much it will cost and getting approval, a second cab pulls up.

These owners are significantly less drunk; I’m still glad they didn’t drive, but they can carry the cat in on their own. The tech is busy prepping the first cat, so I take them to an exam room, take the cat out of the box and… Oh, my God, that’s a liver! This cat ripped out all her sutures and there are intestines just hanging out of her body.

The second cat gets into surgery first, both sets of owners have a fun conversation in the lobby while they wait, both cats make a full recovery, and we all learn that not all drunks are exaggerating. We also have a lot of fun wording the notes to send to the cats’ usual veterinarian, trying to diplomatically tell them to adjust the way they tie their knots without outright blaming them for what happened — both cats had been allowed, against doctor’s orders, to climb up to the top of a bookcase and jump down.

[florida80]

This Clinic Provides A Terrible Cervix

Canada, Doctor/Physician, Great Stuff, Medical Office, Non-Dialogue, Students | Healthy | August 23, 2019


While I was a student, it was fairly common to have student doctors learning at the campus clinic. I was getting my routine pap and was asked if I minded having a student do it, with the actual doctor supervising. When it comes to medical stuff I have no shame and have had positive experiences with student doctors in the past — they actually take a history, for one thing! I imagine a lot of people aren’t okay with students doing their pap. though, so all the more reason for me to let them practice.

So, I said I didn’t mind at all, the student introduced herself, and I got in position. She did fine with doing the physical exam and had no problem inserting the speculum. But then came time to swab my cervix. She was looking more and more stressed, and I reassured her she was doing fine and to take her time. A few more moments passed and she was still looking. I remember an offhand comment one of my previous doctors said — that my cervix is a bit off to the side — so I passed that hint along.

“I can’t find it! I can’t find the cervix!” she finally cried.

“I promise you it’s there! Keep looking!” I tried to reassure. Meanwhile, the actual doctor was clearly having issues keeping a straight face. I was still laying there spread eagle, still trying to comfort the professional poking around my lady bits.

The actual doctor took over, and my cervix is indeed off to the side. The student sat back down and the doctor gave her directions to my cervix. She finally found it and got the swab. Good thing, too, because I was also having a hard time keeping my laughter in.

After telling my friends the story of my “lost” cervix, one replied, “But… it’s not like it could get very far!”

[florida80]

Language Is Fluid

Alcohol, Doctor/Physician, Hospital, Jerk, Language & Words, Sweden | Healthy | August 20, 2019


Some years ago I had gastric bypass surgery. During the aftercare, I had appointments with a dietician at the hospital where I had the surgery. As a preparation for these visits, I had to fill out an inquiry. One of the questions regarded alcohol.

Did I drink less alcohol than before the surgery, the same or more?

Well, that looks like a straightforward question, but I couldn’t answer it truthfully. Because I do not drink, and is no alcohol the same or less? It can’t be more, but is it the same or less? The same implies some alcohol consumption, as does less.

I added an extra line to the inquiry and simply stated that I do not drink alcohol. Ever.

The dietician went nuts. She berated me for 50 minutes for “my excessive alcohol consumption” as I hadn’t picked the only acceptable answer — less. “None” wasn’t a viable answer as it wasn’t included in the inquiry. I asked her to add to my chart that I do not drink. I asked if we could please continue with discussing my diet as I do not drink. She had worked herself into a frenzy and just kept screaming. Wonderful to travel six hours for a useless meeting with someone not listening at all.

Anyway, the next meeting was six months later, with another dietician. And the same inquiry to prepare. Once again, I answered that I never drink.

This dietician was even more aggressive. She rushed out during the meeting to get a colleague so they could scream at me together. While she was out I grabbed a paper and wrote on it in big letters, “I NEVER DRINK ALCOHOL.”

It didn’t help. They still couldn’t grasp that it is possible to not consume alcohol. I asked them to test my blood alcohol level and do whatever testing they wanted as my liver should be in prime condition. Because I did not f****** drink alcohol. And I still don’t.

Maybe I just should have picked the option of “drinking less” on the inquiry, but… I’m a language teacher. Nuances are important. “Less” is not the same as “none” or “nothing.”

[florida80]

Kids Can Be An Earful

Canada, Children, Extra Stupid, Hospital, Patients, Toronto | Healthy | August 18, 2019


(A mother and her eight-year-old come into the clinic. She says the kid was using the end of a pencil to scratch his ear the previous day and the eraser came off and he accidentally pushed it in while trying to get it out. She can’t get it with tweezers. I flush the ear to remove the eraser and notice a few things.)

Me: “There are clear signs of a swimmer’s ear infection. Fluid has been trapped behind that eraser for a lot longer than a few hours. The eraser would also not nearly be this… encrusted… after such a short time.”

Mother: “[Son] only told me about it yesterday. He said it had just happened. [Son], when did the eraser get stuck in your ear?”

(We both eye the child. He fidgets for a few moments before…)

Son: “Christmas break.”

(This is in MARCH!)

Mother: “What?! Why didn’t you tell me sooner?”

Son: *defiantly* “Well, it only hurt if I touched it and I don’t sleep on that side!”

(Kid logic is my job security

[florida80]

I’m Planning On Spraining My Ankle Next Tuesday

Extra Stupid, Luxembourg, Medical Office, Reception | Healthy | August 14, 2019


(While building my own home, I have a little mishap and cut my left thumb deeply. I quickly disinfect the wound, apply a pressure bandage, and drive over to my family doctor’s practice to get some stitches.)

Me: *sliding over my social security card* “Hi, I cut myself badly.”

Desk Clerk: “Do you have an appointment?”

Me: “Sorry, no, I didn’t plan it in advance!”

[florida80]

That Attitude Doesn’t Have A Leg To Stand On

Hospital, Jerk, Nurses, UK | Healthy | August 10, 2019


(I am in intensive care recovering from surgery and infection. A nurse is doing her rounds when I ask her if she could pass me the lunch menu, as it was left on a table out of my reach.)

Nurse: “No.”

Me: “Sorry?”

Nurse: “People always think we’re their personal slaves, demanding this and that. The nurses agreed we wouldn’t be tolerating it anymore. You’ve got two legs; you can walk. Get it yourself.”

(I stare at her, confused, and lift my bedsheets revealing my lower half. The nurse’s face drains as she stares at my one remaining leg; I had the other removed two days ago.)

Me: “Believe me, I wish I could…”

(Instead of handing me the menu, she bolted for the door, leaving me to wriggle around for a bit and eventually letting a woman who had just had triple heart bypass surgery get it for me. I never saw the nurse again, but as I left I saw my name on the ward list being wiped off, with “LEG AMPUTATION” in big capital letters.)






1

[florida80]

Worse Than Having Teeth Pulled

Bad Behavior, Dentist, Germany | Healthy | August 9, 2019


(When I was a teenager I had braces. During a holiday, I slipped on a playground and hit a wooden log with my upper front teeth. Because of that, my teeth decided almost ten years later that they didn’t like that; inflammations in the upper jaw were the outcome. Because I am now only in my late twenties, my dentist has tried everything he could so I won’t have to get implant teeth. At the beginning of this year, I had yet another inflammation and his daughter, who took over his office, didn’t feel like she could help me and send me to a specialist a town over. It is kind of important to mention that I live a two-hour train ride away from both dentist offices and go there by train. I do have a dentist in the city where I live but haven’t yet decided how much I can trust him so I mostly have gone there for check-ups and minor issues. This is the first appointment to decide on the treatment and everything related. They make a set of x-rays and I talk to the doctor afterward.)

Dentist: “So, I can see from your history that this is the eighth time you’ll have root canal treatment. Don’t you think you should just get them pulled?”

Me: “Oh, well, I’m really hoping that this is the last time. Because it’s two front teeth, I’d really like to try one more time.”

Dentist: “All right, then, I’ll try to do it. Please speak to the nurse about a date and time, the medication you’re used to, and if you need a certificate for your job that you’re ill and need to stay home. We will try an open healing. You won’t get stitches but a small piece of gauze which will cover the wound. You need to have that changed every three days, which your usual dentist can do.” *leaves*

(I set an appointment and specify which painkillers I usually get prescribed and that I need a certification to prove I am unable to work. Two weeks later is appointment day. I wait an hour and a half in the treatment room before I am finally seen. I don’t say anything because I know it can be busy and I am nervous. The dentist enters the room.)

Dentist: “Good morning!”

(Without another word, he takes the syringe with the local anaesthesia and proceeds to literally ram it into my jaw several times, hitting two nerves along the way. I start crying really hard because it hurts so much, not only because he hit the nerves but also because the area is really sensitive because of all the former scar tissue.)

Dentist: *annoyed* “Ms. [My Name], don’t you think it would have been better if you had a full anaesthesia if you’re already crying so hard?”

(He leaves the room sighing while I try to catch my breath despite the pain I’m in. The nurse shoots me an apologetic look and hands me a handkerchief. The rest of the treatment goes fairly well until it’s time for the gauze thingy to be put over the wound. I have called the dentist in the city where I live and they said they’d do the wound care.)

Dentist: “So, we’re almost done. No need to cry. What do you think? As for the gauze, you’ll need to come in three days to have us change it.”

Me: “But you said I’d be able to let my dentist at home do this.”

Dentist: *in the most condescending tone* “Well, [My Name], you surely realize that we will have to take a look at the wound.”

Me: “No. I told you I live a two-hour train ride away. I am not going to sit in a train for four hours just to have a fifteen-minute appointment.”

Dentist: “Well, if that’s the case, and you’re unwilling to do everything it takes to ensure proper healing, I’ve no other way to help you.” *proceeds to stitch the wound together* “With that, you can come back in two weeks and I promise you that it’ll take more than fifteen minutes.”

(He leaves before I can say anything else.)

Nurse: “Well, here you go. Here’s your prescription for painkillers.”

Me: “But that’s not what I asked for. I can get those cheaper without a prescription. I asked for something stronger because at this point, after so many treatments, I really know the pain and what helps and what doesn’t!”

(The nurse leaves to speak to the dentist. When she comes back in:)

Nurse: “The doctor said you won’t need anything stronger; the treatment does not justify that. Take it or leave it.”

Me: “Then it’s cheaper for me to buy them over the counter. Thanks, but no thanks.”

(I am about to leave when she stops me.)

Nurse: “What do you think you’re doing? You have to wait another thirty minutes to make sure you won’t faint or something.”

Me: “I am really sorry, but I don’t feel comfortable staying here for half an hour. The whole appointment went different from what we decided on and I don’t feel like seeing anyone of you ever again. I don’t want to be rude, but this whole ordeal was an awful experience.”

(She looked annoyed and made me sign a form stating I left against their advice. Because of that “treatment,” I was in pain for four weeks which I’d never had before. It also didn’t stop the inflammations. I am currently sitting at the dentist in my hometown to have both teeth pulled.)

[florida80]

Here Comes The Needle Aeroplane!

Belgium, Doctor/Physician, Ignoring & Inattentive, Medical Office | Healthy | August 8, 2019


(I’m travelling to a faraway place and need to get a few recommended vaccinations. I registered with a local GP after moving, but didn’t go before, since I’m a pretty healthy person and never really needed a reason. Note: our health service recommends getting regular pap smears at age 25. I’m a bit older than that, and just never got around to doing so. On the day of this appointment, I’m wearing jeans, a hoodie, and sneakers. The doctor gets ready to give me my injections.)

Doctor: “All right, little lady, here comes the needle! Prick!”

(I don’t look my age but I definitely don’t look as young as whoever she’s talking to.)

Doctor: “And now for a little bandaid… There we go!”

(I look at my arm, half expecting a glitter or cartoon character bandaid. The doctor asks me if there is anything else I need.)

Me: “Well, I think I should have been getting regular pap smears for a while, but never got around to it. Can I just have that done here?”

Doctor: “Oooh, there’s no need for that yet, you’re only…” *looks at my file* “Oh. Okay. Yes, you can just make an appointment with us and we’ll take care of it.”

(She’s still my GP and never talked to me like that again, but I’m wondering how old she thought I was!)

[florida80]

Birthday Shots!

Doctor/Physician, Idaho, Jerk, Medical Office, USA | Healthy | August 7, 2019


(When my son is three I let him know that I have no choice but to schedule his next doctor’s appointment on his fourth birthday. Although he’s not a fan of doctors, I swear to him that he’ll not be required to get any shots. Even if the doctor says he has to, I tell him that I’m his mother and, in this case, they have to listen to me if I say no. He thinks this sounds like a fair deal and agrees to be on his best behavior. A couple of months go by before we have his appointment. I make sure to reiterate that he won’t be getting shots regardless of what anyone says. He understands and, like any other kid, is excited to turn four so he’s focused on telling every single person he encounters, including the doctor, that it’s his birthday. The appointment goes smoothly until the end.)

Doctor: *cheerfully* “Okay! Everything checks out! He just needs a few shots, and then he can be on his way. Let me go get the nurse.”

(Before she can stand up, I quickly put my hand up.)

Me: “Wait, wait, wait. When I scheduled his appointment a couple of months ago they said he didn’t need any. What happened? Why the change?”

Doctor: *frowning* “I’m not sure. You’ll have to discuss that with the nurse. Let me go get her.”

Me: *shaking my head* “No, don’t bother. I told him he wouldn’t have to get shots today. We’ll just come back a different day.”

Doctor: *insistently* “He has to get his shots.”

Me: “Uh, yeah, I got that. But, uh, you can’t really stab someone on their birthday.” *laughs* “That’s a little cold-blooded, don’t you think?”

(I laugh again, mostly to diffuse the situation, but this lady is not having it.)

Doctor: *even more insistent* “He has to get his shots!”

Me: *frustrated* “Yeah, I know that but–“

Doctor: *cutting me off and shrieking* “He cannot enter kindergarten if he does not get his shots!”

(Please keep in mind that based on when my son’s birthday is and when the school year starts, I have over a year to get him in for these oh-so-important shots. I don’t say this, though. Instead, I take a deep breath and pinch my nose because this lady is clearly crazy. Then, before I even get a chance to say another word, my son, who has been sitting quietly next to her this entire time, leans over and looks right at her.)

Son: “Uh, excuse me?!”

(Startled, the doctor turns and looks at him.)

Son: “My mommy says I do not have to get shots today!” *a bit too loudly and rather forcefully* “IT’S MY BIRTHDAY!”

(The doctor stares in open-mouthed shock, looking back and forth between my son and me for a few moments. I take that opportunity to pick up my son.)

Me: *politely* “As I said, he’s not getting his shots today. We’ll come back later.”

Doctor: *looking like she’s sucked on a lemon* “Well, I’ll just put that in his file, then.”

(I took my son and left. Although he did get a small lesson in how to assert himself with a little less force, I could not help but commend him for sticking up for himself. And for those that are concerned, yes, he did get his shots.)

[florida80]

Surgery For Dummies

Friends, Health & Body, home, Michigan, Silly, USA | Healthy | August 6, 2019


(I have a strange sense of humor and enjoy talking about ordinary events in outlandish ways. I am texting a good friend of mine who shares my sense of humor and regularly exchanges joking threats with me. She also happens to be the daughter of a nurse. I am in no way a healthcare professional.)

Me: “Oh, yeah, I forgot to tell you something. I performed gastric surgery today!”

Friend: “Oh…”

Me: “I’ve been meaning to get around to it for a while, but there was never a time when I could do it. Well, I did it today and the patient was just fine. Didn’t even want anesthetic.”

Friend: “I… I’m curious but scared.”

Me: “Here she is!” *sends a picture of a stuffed dog*

(The stuffed dog in question is very precious to me and sustained a long rip along a seam running down its stomach. I have sewn it up before the inner netting can break, too, and spill plastic pellets everywhere.)

Friend: “Holy crap, I was terrified, [My Name]!”

Me: *laughing way too hard*

Friend: “We’re gonna get that freaking cosplay blade we were talking about earlier and I’m going to find a way to stab you with it.”

(I was not stabbed.)

[florida80]

Bowel Moved To Action

Extra Stupid, Hospital, Patients, USA, Virginia | Healthy | August 4, 2019


(I am a junior volunteer at my local hospital with a decent amount of medical knowledge for my age stationed in the emergency room. As I am a freshly graduated high school student — and most volunteers are around my age — we aren’t really allowed to do much but answer call bells, put together blood draw tube sets, enter data, and, in my case, monitor the heart rate screen and alert nurses to abnormal changes. But this isn’t a story about an abnormal heart rate; this is a story of a complete doofus. I am coming back to Central from being over on North — two of the four sections of my ER — when I overhear this gem of a conversation.)

Doctor: *to a patient’s nurse* “We had [Patient] come in complaining of abdominal pain about an hour ago. [Hospital he was transferred from] suspects a small bowel obstruction, but he can’t think of anything to have caused it and said he was experiencing other symptoms.”

Nurse: “Was it?”

Doctor: “Well, considering his last meal was an entire jar of pickles and an extra-large bag of [Popcorn Brand], take a guess.”

(Spoiler alert, it was. Still my favorite story to date. I have no idea why that man thought it was a good idea to eat that in one sitting

[florida80]

Just Go And Sleep It Off

Bad Behavior, Dallas, Doctor/Physician, Lazy/Unhelpful, Medical Office, Texas, USA | Healthy | August 1, 2019


(I’ve had problems sleeping most of my life. I’ve mentioned this to doctors before, but I have always been told it is stress and/or that I’ll grow out of it by the time I am 20. I finally go to a new doctor at age 23 to try to get a sleep study to find out if there’s an underlying issue, and I decide before going in that I am not taking no for an answer, collecting everything I can to back my case up. This is my exchange with the doctor.)

Me: “I’ve hardly had what constitutes a ‘good night’s sleep’ in ten years. It takes me two hours to fall asleep at night, regardless of what time I go to sleep, but during the daytime, I can fall asleep within minutes.”

Doctor: “Well, maybe if you didn’t take naps, you wouldn’t have a problem. Why don’t you try that?”

Me: “I have, actually. I’ve done tests on myself using a sleep tracking app and trying two-month test periods of going all day every day without a nap, and then again taking a thirty-minute nap each day. There’s next to no change in the nighttime data, and my self-rating of how I feel after I wake up is the same, too. I’ve repeated this for the past year with variables like listening to music and using a weighted blanket with the same results.”

(I show him the graphs I’ve made from my data.)

Me: “Not to mention, I hardly spend any time in deep sleep. It’s all light.”

Doctor: “Well, sleep tracking apps can be very unreliable. You shouldn’t trust it just because it’s on your phone. Even though it says you’re in light sleep, you might be getting deep sleep.”

Me: “I know it’s not 100% accurate, but it still shows approximately when I fall asleep, and it’s never less an hour and a half, and that’s on my best nights.”

Doctor: “That’s normal! You’ll grow out of it!”

Me: “But when? I can’t wait until my 30s to ‘grow out of it.’ It’s affecting both my work and home lives. I can barely get any housework done on the weekends or after work because I’m too tired, I sleep through holidays with my family, and I have to call into work at least once a month due to exhaustion. Just last week, I was pulled over because a cop saw me nodding off at a red light.”

Doctor: “Just get some melatonin and you’ll fall asleep in no time. And if that doesn’t work, try valerian!”

Me: “I have. Both of them. There’s no effect on how long it takes me to get to sleep or how I feel when I wake up. If anything, I feel worse in the mornings after I take them. I really think I need a sleep study to figure out if there’s something wrong with me. I’ve literally broken down crying because I was so tired before.”

Doctor: “Are you sure it isn’t just PMS?”

(We go back and forth like this for almost fifteen minutes, him suggesting ideas and me telling him I’ve already done it and recorded my data — all of which I’ve already mentioned to the nurse and on my new patient forms. I’m growing frustrated and, thanks in part to the continuing exhaustion, nearly start crying again under his line of questioning. Finally, I’ve had enough.)

Me: “I am not leaving this office until you set me up with a neurologist for a sleep study. I have a family history of sleep apnea, and I need answers.”

Doctor: “So, you want drugs, that’s it. You’re too young and skinny to have sleep apnea.”

Me: “What? Sleep studies don’t even involve drugs! I am literally getting less than five hours of sleep a night; that should be reason enough for me to get a sleep study right there!”

Doctor: “I don’t work with people hunting for drugs.”

Me: “And I don’t work with f****** crackpots who don’t listen to their patients!”

(I stormed out without paying and reported him to my insurance, and I have an appointment with a new doctor this Friday. Hopefully, this one will actually listen to me.)

[florida80]

Prejudice Is In Her Blood

Bigotry, Doctor/Physician, Medical Office, USA, Utah | Healthy | July 29, 2019


(I just found out that my fiancé of five years has been cheating on me for three of those years. To be safe, I make an appointment to have a full STI panel done. The only appointment I can get is with the physician’s assistant and not my usual doctor.)

PA: “Okay, dear, I’m just going to give you the swab and let you take the sample.”

Me: “You aren’t going to do it? I don’t know what to do.”

(She explains how to take a culture and leaves the room to give me privacy. When I finish, she collects the swab and begins to leave again.)

PA: “Okay, we should get results in about a week and we’ll call you.”

Me: “Aren’t you going to take my blood, as well, for HIV and syphilis testing?”

PA: *laughs* “Oh, you only have to worry about that if you’re gay.”

Me: “You know what, I’ll just go and make an appointment with the actual doctor.”

(That was the second issue I had with her, and the last time I ever saw her working there.)



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Seize The Day, And The Planet!

Bizarre, Hospital, New York, Patients, USA, Weather | Healthy | July 26, 2019


(I am in a hospital being treated for epilepsy. We have a button to push if we think we’ve had a seizure.)

Nurse: *to me* “You pushed the button, sir?”

Me: “Yeah, it felt like I had a tonic-clonic seizure, only I was awake and fully conscious when I was shaking so that shouldn’t be possible.”

Nurse: “You felt that shaking, too?”

Me: “Pardon?”

Nurse: “You didn’t have a seizure. I think there was an earthquake.”

(Note that earthquakes are very uncommon both where I live and where the hospital is, and this is the first time I have ever experienced one.)

Me: “Oh, okay. I wonder how many other people in this ward thought what I did?”

[florida80]

Seize The Day, And The Planet!

Bizarre, Hospital, New York, Patients, USA, Weather | Healthy | July 26, 2019


(I am in a hospital being treated for epilepsy. We have a button to push if we think we’ve had a seizure.)

Nurse: *to me* “You pushed the button, sir?”

Me: “Yeah, it felt like I had a tonic-clonic seizure, only I was awake and fully conscious when I was shaking so that shouldn’t be possible.”

Nurse: “You felt that shaking, too?”

Me: “Pardon?”

Nurse: “You didn’t have a seizure. I think there was an earthquake.”

(Note that earthquakes are very uncommon both where I live and where the hospital is, and this is the first time I have ever experienced one.)

Me: “Oh, okay. I wonder how many other people in this ward thought what I did?”

[florida80]

Not A Local Mistake

England, Extra Stupid, Hospital, Ignoring & Inattentive, London, Nurses, UK | Healthy | July 24, 2019


(I am a nurse practitioner, assisting my coworker inserting a vascular catheter for dialysis use. The patient is very restless.)

Coworker: “Please stay as still as you can; we don’t want to puncture the wrong blood vessel.”

Patient: “Okay, okay, sorry. It’s just that it really hurts.”

(My coworker continues with the catheterisation, but the patient still keeps wriggling.)

Coworker: “On a scale of one to ten, what is the pain level? I have given you lots of local anaesthetic already.”

Patient: “Nine to ten!”

Coworker: “Okay, let’s give you a little bit more local.”

(My coworker turns to me.)

Coworker: “Okay, let’s give him some more [anaesthetic].”

(I then point to the tray containing all the items required for the procedure, specifically the syringe containing the local anaesthetic — the FULL syringe that hasn’t been used.)

Coworker: *eyes bulge* “Oh, s***!”

(She turns back to the patient.)

Coworker: “Okay, we’re giving you some more local now. How is that?”

Patient: “Oh, much better!”

(The rest of the procedure went by without a hitch. To clear it up, my coworker has been working in the dialysis ward for almost twenty years and this was her first minor mistake at the end of a very long cover shift, but she d*** well hasn’t made that mistake again!)

[florida80]

There Is No Wisdom In Their Filing

Dentist, Ohio, USA | Healthy | July 22, 2019


(I am at the dentist for a routine teeth cleaning. I am a new patient as I have recently moved; this is my first appointment at this dentist. Note that I originally scheduled an appointment in the middle of the month, but when I called with a question a few days after making that appointment, the receptionist was able to get me in earlier due to a cancellation. The hygienist takes me back to the room and is asking me some questions about my dental history.)

Hygienist: “And how are your wisdom teeth? Are they still hurting you?”

Me: *confused* “Um… I don’t have wisdom teeth; I was born without any.”

Hygienist: “Your record says that your previous dentist in Saint Louis made a note that you were having some pain from them.”

Me: *now very confused* “I’ve never lived in Saint Louis; I don’t know what you’re talking about.”

Hygienist: “Wait… You’re [My First Name] Smith, right?”

Me: “No, I’m [My First Name] Jones!”

(When the hygienist called me from the waiting room, she had only used my first name, not my last. Turns out the person who had previously been scheduled and then cancelled the appointment I subsequently took had the same first name! I was even more surprised about the mix-up because my first name is not very common.)

[florida80]

Making A Double Boob Of Yourself

Canada, Halifax, Medical Office, Nova Scotia, Patients |
Healthy | July 21, 2019

(I am in the co-op program at my high school, and I have a placement at a local university medical clinic. Since I am a high school student, there are a lot of things at the clinic that I am not qualified to do, so I am often tasked with calling patients to inform them of specialist appointments that they have been referred to.)

Me: “Hello, is this [Patient]?”

Patient: “Yes, it is.”

Me: *reading the referral sheet* “I’m calling from Dr. [Doctor]’s office to let you know about an upcoming mammogram appointment on [date] at [Location].”

(Pause.)

Patient: “Well, I just had a double mastectomy, so I don’t think I’ll be needing that appointment.”

Me: “Oh.”

(I was mortified and apologized profusely; thankfully, the patient laughed it off. I informed my supervisor and she, while shocked, commended me on how I handled the situation.)

[florida80]

Look Into My Eyes For The Answers You Seek

Kansas, Medical Office, Nurses, USA | Healthy | July 20, 2019


(I go to a walk-in clinic because I have a bad poison ivy rash on my face. My eyelids are swollen almost shut and my eyelashes are stuck together with gunk. I am sitting in the room waiting for the nurse practitioner when she opens the door.)

Nurse Practitioner: “Hi! How are y… Oh!”

[florida80]

She Will Shake Away The World

Alabama, Bizarre, Great Stuff, Patients, Psychiatrist, Sons & Daughters, USA | Healthy | July 19, 2019


(My seven-year-old daughter was recently tested for ADHD, which means she and I have to go back to the psychiatrist’s office two weeks later to review the results. While I am talking with the psychiatrist, my daughter is sitting on the floor playing with an Etch-a-Sketch. The psychiatrist is explaining to me that although my daughter does now have an ADHD diagnosis, she wasn’t able to specify a subtype. Specifically, the tests are less accurate with exceptionally bright children because if a task is designed to take ten minutes but the child solves the problem in two, the test is only able to measure two minutes’ worth of attention span instead of the ten it was supposed to.)

Psychiatrist: “So, it’s clear that your daughter’s brain is working on a different level than her teacher expects–”

Daughter: *interrupting* “Mom, look! Can you guess what I drew?”

(She’d gotten almost the entire Etch-a-Sketch screen to be black.)

Me: “Um… a black bear at night?”

Daughter: “MOM. No, it’s the void! And now I’m going to magically make the void disappear…” *shakes Etch-a-Sketch* “There, now I’ve deleted that dimension.”

Psychiatrist: “So, as I was saying… different level.”

[florida80]

A Message From The Dead

Bizarre, Germany, Hospital, Nurses, Patients, Rest In Peace | Healthy | July 18, 2019


My sister was a nurse in the geriatric ward of a hospital. Once, when she was doing the night shift, a patient died in his sleep due to old age. The normal procedure would be to get the bed out of the room on the corridor and someone from pathology would come up and collect it. The problem here was that the patient’s death was noticed around five or six in the morning and pathology had a shift change, so it would take longer as usual for someone to come up.

My sister and the other nurse present were worried that some of the early bird patients would wander the corridor and notice the body, so they decided to move the bed to the nurse’s room. The other nurse went on to respond to a patient’s call and my sister started preparing the morning medications for the patients.

Now, I assume everybody is familiar with rigor mortis? The body getting stiff after death? Well, that’s not a process that happens immediately. It takes some time, sometimes up to two days, until the whole body is stiff.

So, my sister was moving around in the small nurse’s office and preparing the medications, doing what you need to do for that. Occasionally, she would bump into the bed a little bit. Finally, the dead had enough of his disturbed peace and his hand slid out under the blanket, giving my sister a slap right on her backside.

The whole ward was awake after that.