Discharged And Distasteful
PHARMACY | WORKING | JANUARY 26, 2016
(I work in the call center of a pharmacy that takes care of long term facilities such as nursing homes. As such, we speak mostly with the nurses taking care of the patients.)
Me: “Hello, I am calling from [Pharmacy] and need to know if a patient was discharged from your facility. We see another patient has been admitted into their room.”
Nurse: “All right, who was the patient?”
Me: “[Name of patient].”
Nurse: “Oh, yes she was discharged to the hospital this morning. She isn’t doing too well.”
Me: *typing her answer without thinking* “Oh, wonderful, thank you so much!”
(The nurse was silent until I said goodbye and I didn’t even think about my response until I had hung up. I promise I am not that cold!)
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