The Patients Are Not Patient
(I drop off a prescription at the pharmacy counter.)
Pharmacist: “We’re pretty busy. Do you want to wait or come back in about an hour?”
Me: “I have some other errands to run. I’ll come back around 1:30.”
Pharmacist: “That should be fine.”
(I come back about 1:40. The woman ahead of me in line at the pick-up counter is obviously angry and snarking at the shy, young pharmacist. Eventually, she steams off.)
Me: “Hi. Do you have a prescription ready for [My Name]?”
Pharmacist: “I’m so sorry. We’ve been really busy. It will probably be another fifteen minutes or so. Would you like us to deliver it to your home?”
Me: “Oh, no. That’s fine. I’ll just run over to [supermarket] and come back.”
(About twenty minutes later
Pharmacist: “We’re just getting your order together. Do you mind having a seat for a couple of minutes?”
Me: “No problem.”
(A few minutes later, she calls me up to get my prescription.)
Pharmacist: “Thank you so much for being so patient. I’ve already had two people yell at me today.”
Me: “No problem. It’s not like it was your fault.”
Pharmacist: “They don’t seem to care about that. Thank you so much again.”
Me: “Hope your day gets better.”