Time To Throw Them Some Shade
BOSSES & OWNERS, JERK, LAZY/UNHELPFUL, PENNSYLVANIA, PHARMACY, USA | WORKING | JANUARY 3, 2019
(I have stopped at a chain pharmacy near my home. I need to pick up makeup for my mother. On my last trip, the manager told me he would order the shade I wanted. Today I overhear a new manager explaining to the cashier that the old manager was transferred to try to fix serious problems at another store. The new manager is covering until the old one comes back. The makeup is still not in stock. I select my other items and approach the cashier.)
Cashier: “Did you find everything today?”
Me: “No. [Old Manager] said he was going to try and get some [Brand] makeup in shade 1C. You still don’t have it.”
Cashier: “We have [Brand] makeup.” *wanders over to shelf*
Me: “Yes, but I need shade 1C. You don’t have it.”
Manager: “What seems to be the problem?”
Me: “[Old Manager] was going to try and get [Brand] 1C makeup for me. You still don’t have it.”
Manager: “Oh, I saw that order. I canceled it.”
Me: “Why?”
Manager: “Because we have [Brand] makeup in a lot of shades. We don’t need that one, as well.”
Me: “But he was ordering it especially for me. You even have a space on the shelf for it.”
Manager: *grabs a much darker shade* “We have 4C.”
Me: “Yes, and I’m sure that’s helpful for someone who needs 4C. I need 1C.”
Manager: “So, you don’t want this?”
Me: “No. Can you replace the order for the 1C?”
Manager: “No, I’m not going to stock that. We have plenty of other shades.”
Me: “Okay, I’ll get it at [Competitor], as well as everything else I need.” *turns to leave*
Cashier: “So, you don’t want this?” *points to items I left on the counter*
Me: “No, not anymore.”
Manager: “It’s racial, isn’t it?”
(I stared at him for a second. He’s the same race I am, but [Old Manager] is a minority in my area. I decided it wasn’t worth the effort, so I just walked out without answering. I’m really hoping [Old Manager] comes back soon.)
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