Will Need A Sedative For The Husband
Arkansas, Ignoring & Inattentive, Jerk, Patients, Pharmacy, USA | Right | September 25, 2019
(I work as a pharmacy technician. On the weekends, we don’t get drug shipments, which can lead to some… interesting situations.)
Customer: “I need to get this prescription filled. It’s for my wife; she’s at home waiting for it.”
Me: “Certainly, sir, just let me put it into our system.”
(I proceed to enter the patient’s information into our computer.)
Me: “All right, sir, it will be about fifteen minutes.”
Customer: “I’ll just wait right here. She needs it tonight.”
(As we are beginning to fill the prescription, we realize we have none of the medication he needs. The pharmacist calls him over.)
Pharmacist: “Sir, I’m sorry, but we don’t have any of this medicine here. We can order it today and it will be here Monday.”
Customer: “I don’t have time to wait; she needs it tonight!”
Pharmacist: “Well, I can call another pharmacy to see if they have any.”
Customer: “You do that!”
(The pharmacist calls the other store. They have two of the pills, which should be enough to get the man’s wife through the weekend.)
Pharmacist: “Sir, the pharmacy in [Town about thirty minutes away] has enough of this drug to get her through the weekend. Would you like to transfer this prescription there?”
Customer: “No, I don’t want to drive that far!”
Pharmacist: “Well, I can call the doctor to see about getting it changed to something we do have.”
Customer: “Fine, call them now! Hurry up. She needs this d*** medicine tonight!”
(The pharmacist calls the doctor. He refuses to change the medicine. The pharmacist explains that the customer is insisting that they need the medication tonight. The doctor informs us that she can wait to start the treatment on Monday without any problems.)
Pharmacist: “Okay, sir, I called the doctor and he wouldn’t change it, but he said it would be fine for your wife to wait until Monday to begin the treatment.”
Customer: “She needs the medicine tonight! I don’t understand why you won’t just give me the d*** pills!”
Pharmacist: “Sir, we don’t have a single one of those pills to give you.”
Customer: “This is ridiculous. They had them at the hospital. Why can’t one of you just go to the hospital and get some more of them?! She needs them!”
Pharmacist: “I’m sorry, it’s not legal for us to do that. Your doctor said your wife will be fine until Monday.”
Customer: “Why won’t you just fill my d*** prescription?”
Pharmacist: “Because, sir, we don’t have any of the pills.”
Customer: “This is bulls***. If anything happens to her, it’s your fault!”
(The customer left, angry. He was back on Monday to pick up his wife’s prescription. And guess what? She was fine.)
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