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florida80 · 05-11-2021

Ring Me Up And Shut Me Down
AWESOME, BOSSES & OWNERS, GAS STATION, INSTANT KARMA, JERK, USA, WASHINGTON | RIGHT | NOVEMBER 20, 2012
(I’m grabbing a few sundries after filling my car up. The only other people in the store are a young girl at the register and a customer she’s serving. I take no interest in them until I suddenly hear the customer screaming.)

Customer: “Get me your manager, now! You’ve worked your last shift at this place, you worthless b****!”

Cashier: “I certainly will, ma’am, but I was merely—”

Customer: “No! Not another word! I am the customer; the manager will believe whatever I tell him. Now stop stalling and get him for me!”

(The cashier sighs and disappears into the back room, returning with said manager a moment later.)

Manager: “Is there a problem, ma’am?”

Customer: “I’ll say there is! This incompetent s*** rang my gum up twice and then laughed in my face when I told her to correct the error. I’m certain she rang all my other stuff up incorrectly, as well. I demand you kick her to the curb!”

Manager: “I see…” *to the cashier* “Is this true?”

Cashier: “Well, just the part about ringing up her gum twice. I apologized and fixed the error immediately.”

Customer: “Bulls***! You’re lying!”

Manager: “Could you bring the transaction up, please?”

Customer: “She’s lying! She f****** laughed in my face!”

Cashier: “Ma’am, I was only smiling. I promise.”

Manager: *checking the register screen* “Hmmm, I see she did correct her error, and everything else was rung up properly.”

Customer: “FIRE HER!”

Manager: “Ma’am, may I ask you a question first? Namely, who are you?”

(She states her full name, job title, company, and the location of her office, which is a small brokerage firm in the nearby town.)

Manager: “Hmm, can’t say I’ve ever heard of them, or you. Nevertheless, let me ask you this: why should I fire this girl whom I’ve worked with for three years, has never missed a day without good reason, is always on time for her shift, and has been described by several of our regulars as one of the most courteous ladies they’ve ever met, over a simple mistake which, as I’m seeing here, she quickly corrected?”

Woman: “Wha? But… I… you… because I’m the customer!”

Manager: *nods* “Well, I’m sorry, ma’am, but I don’t see how that’s a valid reason to side with someone I don’t know from Adam, and thus lose a model employee whom I know to be perfectly trustworthy and respectful. Is there anything else we can help you with?”

(With that, the customer screams, shoves what’s on the counter at the manager, and storms out.)

Manager: *to the cashier* “If I believed every windbag who came in here ranting incoherently, I’d never be able to hang onto any staff. I’ll be in my office if you need me again.” *disappears into the back*

Me: *stunned* “My God. That was awesome!”

Cashier: *beaming brightly* “Whole reason why I love my job!”

This story is part of our I Love My Job roundup!

Read the next story in this roundup!

Read the I Love My Job roundup!

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Gives New Meaning To Troubleshooting
TECH SUPPORT | RIGHT | JANUARY 12, 2015
(This is an old story. I am working Vista tech support right around the release, as a level 2 tech. This exchange happens right as the call is escalated.)

Me: “How can I help you today?”

Customer: “I’ve got my 22-gauge pointed at my desktop. Do you think that’s going to be a better solution than what you got?”

Me: “Uh…”

(The sad part is that he had to replace all the hardware, so the gun would have been a faster solution.)

05-11-2021	#595
florida80 R11 Độc Cô Cầu Bại Join Date: Aug 2007 Posts: 112,188 Thanks: 7,284 Thanked 45,871 Times in 12,761 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s) Quoted: 511 Post(s) Rep Power: 139	Ring Me Up And Shut Me Down AWESOME, BOSSES & OWNERS, GAS STATION, INSTANT KARMA, JERK, USA, WASHINGTON \| RIGHT \| NOVEMBER 20, 2012 (I’m grabbing a few sundries after filling my car up. The only other people in the store are a young girl at the register and a customer she’s serving. I take no interest in them until I suddenly hear the customer screaming.) Customer: “Get me your manager, now! You’ve worked your last shift at this place, you worthless b**!” Cashier: “I certainly will, ma’am, but I was merely—” Customer: “No! Not another word! I am the customer; the manager will believe whatever I tell him. Now stop stalling and get him for me!” (The cashier sighs and disappears into the back room, returning with said manager a moment later.) Manager: “Is there a problem, ma’am?” Customer: “I’ll say there is! This incompetent s* rang my gum up twice and then laughed in my face when I told her to correct the error. I’m certain she rang all my other stuff up incorrectly, as well. I demand you kick her to the curb!” Manager: “I see…” to the cashier “Is this true?” Cashier: “Well, just the part about ringing up her gum twice. I apologized and fixed the error immediately.” Customer: “Bulls*! You’re lying!” Manager: “Could you bring the transaction up, please?” Customer: “She’s lying! She f**** laughed in my face!” Cashier: “Ma’am, I was only smiling. I promise.” Manager: checking the register screen “Hmmm, I see she did correct her error, and everything else was rung up properly.” Customer: “FIRE HER!” Manager: “Ma’am, may I ask you a question first? Namely, who are you?” (She states her full name, job title, company, and the location of her office, which is a small brokerage firm in the nearby town.) Manager: “Hmm, can’t say I’ve ever heard of them, or you. Nevertheless, let me ask you this: why should I fire this girl whom I’ve worked with for three years, has never missed a day without good reason, is always on time for her shift, and has been described by several of our regulars as one of the most courteous ladies they’ve ever met, over a simple mistake which, as I’m seeing here, she quickly corrected?” Woman: “Wha? But… I… you… because I’m the customer!” Manager: nods “Well, I’m sorry, ma’am, but I don’t see how that’s a valid reason to side with someone I don’t know from Adam, and thus lose a model employee whom I know to be perfectly trustworthy and respectful. Is there anything else we can help you with?” (With that, the customer screams, shoves what’s on the counter at the manager, and storms out.) Manager: to the cashier “If I believed every windbag who came in here ranting incoherently, I’d never be able to hang onto any staff. I’ll be in my office if you need me again.” disappears into the back Me: stunned “My God. That was awesome!” Cashier: beaming brightly “Whole reason why I love my job!” This story is part of our I Love My Job roundup! Read the next story in this roundup! Read the I Love My Job roundup! 1 Thumbs 3,790 15 SHARE Gives New Meaning To Troubleshooting TECH SUPPORT \| RIGHT \| JANUARY 12, 2015 (This is an old story. I am working Vista tech support right around the release, as a level 2 tech. This exchange happens right as the call is escalated.) Me: “How can I help you today?” Customer: “I’ve got my 22-gauge pointed at my desktop. Do you think that’s going to be a better solution than what you got?” Me: “Uh…” (The sad part is that he had to replace all the hardware, so the gun would have been a faster solution.)