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Their Attitude Stinks

Pharmacy | Right | November 14, 2014


(An order comes to my pharmacy for a well-known antibiotic. This antibiotic is known to smell exactly like rotten eggs, so most of us just hold our breath while we count it and try not to think about it too much. We dispense it to a woman who is picking it up for her teenage son. Everything is normal and she leaves with the prescription, but about 10 minutes later she comes stomping back into the pharmacy, pretty much shoves the person that I am currently helping out of the way, and throws the bottle of medication on the counter.)

Customer: “I want to speak to your manager right now! You guys gave me rotten medication!”

Me: “Really? Let me look at the expiration date on your bottle. Normally we don’t keep anything that has one less than a year away.”

(I look at the bottle and see that the pharmacist wrote a date of over a year away, and I go over to our stock bottle and check and the numbers correspond with each other.)

Me: “Hmm. Well, ma’am, it doesn’t look like this medication is expired but I will have the phar—”

Customer: “You are just lying! I mean, come on and open that bottle! It smells totally rotten! I can’t believe that you would ever give someone bad medication! My son is very very ill!”

Me: “Oh, that’s just because the active chemical that is in this medication has a bad smell. Trust me, I wish there was something that we could do about it back here, too. Most of us hold our breath while we count it.”

Customer: “Stop ****** lying to me. You just don’t want to admit you did something wrong! I will have your job for this, b****!

(At this point the pharmacist who has been listening the whole time walks over.)

Pharmacist: “Ma’am, while I don’t like the fact that you are calling my staff names like that I will let you know two things. One is, certain chemicals have a bad smell. It’s just a fact of life. So, while I know that smell is unpleasant, it’s just one of those side effects that come with being able to take medications that will help your sick son. I assure you it’s supposed to smell that bad. If it didn’t, it wouldn’t work right. Two, since you don’t seem to want to listen to my employees and call them awful names, this will be the last time that you or any members of your family can shop or fill any type of medication here. Maybe in the future you can learn how to treat people the way you want to be treated.”

(The woman proceeded to turn bright red with embarrassment and tried to apologize, but my boss wouldn’t hear it. That was almost two years ago and he still will not allow her or her family to fill their prescriptions at his pharmacy.)

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Old 12-21-2019   #381
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Had The Gall To Feed You

Extra Stupid, Florida, Food & Drink, Hospital, Nurses, USA | Healthy | June 3, 2019


(I’ve just had gallbladder surgery. They want to keep me overnight for observation. A nurse brings me a dinner tray. I am surprised to find a full meal plus a soda.)

Me: “Um, hey… They said I wasn’t supposed to have solid food yet.”

Nurse #1 : “No, you can have this. It’s been approved. No worries.”

(I’m slightly confused, but I figure I must’ve misheard while I was still loopy from anesthesia. I get a couple sips of soda in and a bite of food before I feel the urge to empty my stomach. Thankfully, another nurse is walking by and runs in to get a bucket.)

Nurse #2 : “Yep, that sometimes happens after gallbladder surgery. No worries, hon. Glad I was walking by, eh?”

(She glances over at the tray of food and raises an eyebrow.)

Nurse #2 : “Where did that come from?”

Me: “Someone brought it in ten minutes ago. They said I could have it.”

Nurse #2 : *calmly* “No. No. Absolutely not. You get clear liquids tonight. No carbonation, either. Let me get this out of here, and I’ll find you some Jello.”

(She picks up the tray and walks out the door. I hear the following as she disappears down the hallway.)

Nurse #2 : “ALL RIGHT! WHO WAS THE DUMBA** THAT GAVE A GALLBLADDER PATIENT REAL FOOD? TELL ME NOW!”
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Old 12-21-2019   #382
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That Day Just Flu Past

Doctor/Physician, Extra Stupid, Medical Office, USA | Healthy | June 2, 2019


(This happens when I get sick during middle school. My mother brings me to urgent care to get me checked out.)

Doctor: “Looks like she’s managed to catch this year’s flu.” *gives usual instructions for dealing with it* “After her temperature has been normal for a full day she can go back to school.”

Mom: “Just one day?”

Doctor: “Yes, that should be long enough.”

(My mother tells me on the car ride home that she found this odd. Before, when my brother or I have gotten sick like this, our regular doctor has instructed her to keep us home until our temperature was normal for two full days. But, he’s the doctor, right? He must know what he’s talking about. So, once my fever has been down for a day, I go back to school. The day starts out fine, but on the bus ride home I start to feel really cruddy. I tell my mom how I’m feeling, and we end up going into urgent care again. A nurse comes in to talk to us first, and my mom tells her about my last visit there.)

Nurse: “He said to send her back after only one day of feeling better? Seriously?!”

(She was pretty incredulous that such instructions had been given. The checkup proceeded, and it turns out I’d caught pneumonia. That most likely happened because I’d gone back to school before my immune system was able to fully bounce back.)
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Old 12-21-2019   #383
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Doesn’t Understand The Weight That Comes With Being A Doctor

Doctor/Physician, Extra Stupid, Jerk, Medical Office, USA, Virginia | Healthy | June 1, 2019


(I go to a doctor’s office where you have a regularly-prescribed doctor but if they are out, you get another that works in that specific building. I have been suffering from extreme menstrual pains ever since I started and have been to the doctor many times to find a solution, getting dumb answers — such as when I tell them I’ve lost about 50 pounds over six months and they tell me that I’m not watching my weight — but this one takes the cake.)

Newer Doctor: “I see you’ve been here for this problem before. What did [Regular Doctor] say?”

Me: “The last time I was here, he suggested [pain reliever] and to stop eating dairy completely, and if that didn’t work, he was going to prescribe me [birth control].”

Newer Doctor: “Oh, no, no, no. We are not going to put you on a pill to mess with all your hormones. You should go on a diet and you’ll start to feel better.”

Me: “But I’m already on the Keto diet. Do you want me to start eating ice?”

Newer Doctor: “I don’t believe that! I’ve seen your records of weight, and you’ve lost a lot, but you need to lose much more!”

Me: “Isn’t the suggested weight 180 pounds? I’m 195. At this rate, I’ll be 140 before summer!”

Newer Doctor: “That’s good! A doctor should always tell you to lose weight! I hate when I go to the doctor and they just try to change everything about my body.”

Me: *thinking* “Isn’t that exactly what you’re doing?!”

(I took her advice with a grain of salt and went back when my regular doctor got back. I started taking the pill and it has helped significantly!)
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Old 12-21-2019   #384
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“Cheer Up!” Is What All People With Depression Want To Hear

Doctor/Physician, Extra Stupid, Lazy/Unhelpful, Medical Office, Pennsylvania, USA | Healthy | May 31, 2019


(After a couple of years of not being able to go to counseling for my various issues, I am trying out a new practice with my new insurance. This occurs during the initial interview with the physician’s assistant who is supposed to help me choose a counselor.)

Me: “And I sometimes feel like, whatever decision I make will be the wrong one, just because I made it…”

Physician’s Assistant: *without looking up from her notes* “Oh, don’t feel like that.”

Me: “Um, I’m sorry?”

Physician’s Assistant: “You shouldn’t feel like that. It’s not helpful.” *finally looking up at me* “So, what were you saying?”

(That was the last time I went to that office. I have to wonder how many years of schooling this woman had under her belt, and still somehow thought it was a brilliant idea to tell someone with severe depression and anxiety that all their problems would be solved if they just “don’t feel like that”!)
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Old 12-21-2019   #385
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Nursing Them Into A Modern Education

Bigotry, Extra Stupid, home, Kansas, Students, USA | Healthy | May 31, 2019


(One summer, I tutor a kid in my neighborhood because he failed his freshman English course and needs to retake it as summer school. One day while we are working, my brother, who is working on his RN at the time, comes downstairs in his scrubs and heads to work. Once he leaves, the kid I am tutoring asks about my brother.)

Me: “Yeah, my brother is studying to be a nurse.”

Kid: “You mean a doctor?”

Me: “No, a nurse.”

Kid: “Wait, men can be nurses?”

(This kid was 14 and genuinely had no idea that men could be nurses. He thought men were doctors and women were nurses. I don’t know if he thought those were just gendered terms for the same profession, or if he genuinely thought that no man would ever stoop to being a nurse, but I found that a little worrying, as did my brother when I told him.)
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Old 12-21-2019   #386
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I Am Anti-Antibiotics

Doctor/Physician, England, Hospital, Jerk, UK | Healthy | May 30, 2019


(After I get back from my vacation, I get a bad UTI infection and need antibiotics from my General Practitioner. I am prescribed a course and everything is good until the evening. My entire body randomly breaks out in spots — big, red, blotchy patches. It feels like ants are crawling over my entire body. At around three am, I go to the urgent care centre and the out-of-hours GP calls me through.)

Me: “I have this rash. It hurts so much. It started after I started taking the penicillin this morning. I’ve never been allergic before but my mum and grandma are—“

GP: “I’ll stop you there. This is clearly eczema.”

Me: “I don’t think so. My chest really hurts, too.”

GP: “Definitely eczema. There isn’t much I can do.”

Me: “I don’t think it’s eczema. It’s come on really suddenly.”

(I’m struggling to breathe and the rash has spread up my neck and throat.)

GP: “Stop being a baby! My niece has diabetes and she’s never moaned as much as you have right now!”

(I excuse myself and stumble back to the waiting room. My mum is there and manages to catch me as I collapse on the floor. She calls for an ambulance and the doctor comes back out.)

GP: “You can’t sleep here!”

Mum: “She can’t breathe, you idiot!”

(The ambulance came and I was given an adrenaline shot and rushed into the main section of the hospital. I was right. It was anaphylaxis. I was having an allergic reaction to penicillin.)
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I Don’t Drink, But After This, I Wanna

Bad Behavior, Doctor/Physician, England, Hampshire, Medical Office, UK | Healthy | May 29, 2019


(I am 19, and I go in for my annual checkup at the doctor. I am given a standard medical questionnaire to fill in. One of the questions is, “On average, how many units of alcohol do you drink a week?” I have never been a big drinker, not even as a teen. Not for any particular reason; it just isn’t my thing. At most, I have a few drinks on New Years and a few on my birthday. I write on the form that I have a couple of units a week, which would average out to the few drinks on my birthday and New Years with plenty of wiggle room to spare, just in case. I hand the form in, and it is sent to the doctor. Eventually, he calls me in. We do my height and weight and blood pressure. All good. Then he comes to my alcohol intake and narrows his eyes at me.)

Doctor: “You can be truthful, you know. I’m a medical professional.”

Me: “I know. I am being honest. I’m not a big drinker.”

(He stares at me for a while.)

Doctor: “I was young once. And I have teenage kids. I’m not going to judge you. Be honest.”

Me: “I am being honest. I’m not a drinker.”

Doctor: *condescendingly* “What do you do when you go clubbing? Drink water?”

(Taken aback, I shake my head. I don’t go clubbing; nightclubs are my idea of Hell. I have a full-time job, often working fifty or more hours, and I have no interest in going to loud clubs or bars on my days off.)

Me: “I don’t go out much. I’d rather go out for coffee than go clubbing.”

(The doctor raises his eyebrows.)

Doctor: “Okay, well, I’m going to put you down for ten units a week.”

(He picks up his pen and actually crosses out what I wrote.)

Me: “No! What I wrote was true. I don’t drink. Even a few units a week is generous. I don’t want you to change what I wrote.”

Doctor: “Look, just be honest. If you’re not, we can’t treat you.”

Me: “I am being honest. I don’t give you permission to change it.”

Doctor: “Well, I’m the doctor, and I have reason to believe you are being dishonest. You need to stop lying on medical forms. That’s a big deal. If you keep lying on them, you could die because we don’t have the right information.”

(I keep trying to argue with him but he writes over what I wrote and puts down ten units a week. Dumbfounded and unsure of what to do, I carry on with the rest of the exam, just wanting it to be over. As soon as I am out, I go straight to reception and tell them I want to make a complaint. At first, the receptionist is alarmed and asks what the problem is. When I tell her, she pauses and then rolls her eyes.)

Receptionist: “Look, sweetie, we won’t tell your parents. Everything you tell us is confidential.”

Me: “I live by myself. That’s not my issue. The doctor falsified my medical records without my permission.”

Receptionist: “Your medical records need to be accurate, sweetie. Otherwise, we can’t treat you.”

(The receptionist refuses to log my complaint. When I continue to insist, she looks down her nose at me.)

Receptionist: “For somebody who doesn’t drink, you sure are protesting a lot.”

(I wanted to scream at her that I was angry because they were DELIBERATELY FALSIFYING my medical records, but instead, I left and transferred to another practice.)
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They Don’t “Do” Paying

Belgium, Call Center, Extra Stupid, Insurance, Non-Dialogue | Healthy | May 28, 2019


(I used to work for a medical insurance company. I answered phone calls and emails from customers who had questions about their insurance policy or reimbursements. In this case, the customer had a coverage of 80%, meaning that he had to pay for 20% of the amount himself. The following is an exchange over email.)

Customer: “I saw that 80% of my invoice was paid, but what do I have to do about the remaining balance?”

Me: “The coverage for this type of expense is 80%. This means that we have paid for 80% of your expenses to the hospital directly. The other 20% should be paid by you, yourself.”

Customer: “I don’t understand. What do I have to do?”

Me: “Since the coverage is not at 100%, this means that we cannot pay for 100%. We have paid our share to the hospital. The remaining balance of [amount] should be paid to the hospital by you, yourself. If you have already paid this to the hospital, everything is fine and no further action is required. If you want, you can give me a phone call or provide me with your phone number, so I can give you a call, so I can explain this to you by phone.”

Customer: “I really don’t understand. What do you want me to do?”

(He has given me no phone number and no other option than to send another email.)

Me: “The amount of [amount] has to be paid to the hospital by you, yourself. If you have already paid [amount] to the hospital, you should do nothing. If you have not yet paid [amount] to the hospital, you need to pay [amount] to the hospital. If you are unsure whether you have paid or not, please contact the hospital’s billing department.”

Customer: “I am [Customer]’s manager and I have been over these emails with him. We both do not understand what he needs to do.”

(Again, I was given no phone number. At that point, I decided to break the rules and put the email back in the general mailbox instead of my personal one to let someone else deal with it. The worst part is that these people work for the United Nations.)
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Old 12-21-2019   #389
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Underarm Comments Are Below The Belt

Doctor/Physician, Jerk, Medical Office, UK | Healthy | May 27, 2019


(My mum suffers from Hidradenitis Suppurativa, a chronic skin condition which sees her being plagued with recurring abscesses and boils in her sweat gland areas, particularly her underarms. This conversation occurs at her local GP surgery whilst she is suffering a particularly bad bout of abscesses.)

Mum: “I have really painful abscesses on my underarm, and I’m struggling to get dressed and move my arms as a result.”

Doctor: “Okay, let’s have a look.”

(My mum struggles to remove her coat, but finally succeeds and proceeds to show the doctor her underarm. The doctor recoils in horror.)

Doctor: “Well, you could have at least shaved before coming in.”

(My mum was horrified and embarrassed. She had had these abscesses for weeks. I’d love to know how the doctor would have suggested shaving the area whilst her underarms were in that state from the abscesses. He was fired a few months later; apparently, he’d had a number of complaints from various female patients about the comments he had made to them.)
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Old 12-21-2019   #390
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The Next One Won’t Even Make It Out Of The House

Australia, Emergency Services, Family & Kids, Friends, Great Stuff, Patients | Healthy | May 27, 2019


(My friend is in labour and it becomes clear she is going to have her baby in the back of the ambulance. She is freaking out.)

Paramedic: *trying to comfort her* “This is nothing. Last year, a woman had a baby in the hospital car park.”

Friend: *wailing* “That was me!”
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Old 12-21-2019   #391
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Risk Of Breast Cancer Is Not The Worst Thing In This Story

Billing, Extra Stupid, Lazy/Unhelpful, Medical Office, Non-Dialogue, USA | Healthy | May 26, 2019


I’m a young woman who doesn’t have to go in for yearly mammograms, but when doing a check one month, I notice a possible lump. Women are encouraged to visit their doctor immediately when this happens, as breast cancer can be very aggressive. I go in to my regular doctor office, but the PA I normally see is on maternity leave, so a different one is scheduled for my visit.

The new physician is nice, but it all goes downhill once she refers me for additional testing. Her assistant schedules the referral without a checking date or time with me and doesn’t give me all the appointment info. My mammogram appointment starts out rocky as a result, but thankfully they don’t find any cancer so I’m pronounced healthy and sent on my way.

Fast forward a couple weeks, and I get an outrageous bill for the facility I was referred to. I reach out to the hospital billing and then my doctor’s office. The hospital billing team is very nice but the doctor’s office doesn’t care that they botched my referral by pushing me over to one of their connected facilities. I talk to them about once a week for a month and a half, and their office manager can’t remember to return my calls. Finally, after leaving a message for the office manager’s boss, hospital billing gets involved.

The office manager has requested that they just comp my bill because of all the issues –more than what I mentioned above — I’ve had when dealing with them. She says it should be cleared up, so I end that call relieved. Hospital billing steps in, and suddenly I’m being told that my bill is not being comped. I’m normally non-confrontational, but the woman I’m speaking to is so rude and doesn’t seem to care that her organization’s facilities have repeatedly messed up just about every interaction I’ve had related to this initial visit, or that I’ve been promised the bill will be written off already. We argue for several minutes until she agrees to take another day to look into this more and decide. It’s really just a stall on her part, as reneging on writing off the remaining bill will be going back on what her colleague promised.

She calls me the next day and begrudgingly agrees that they’ll comp my bill. I also end up speaking to the office manager again, who reminds me that they’ll expect me to pay my bills in the future.

For the record, I always pay my bills and had given them an initial payment which I thought was kind of a co-pay. I learned better as a result of this and will not make that mistake again.

We all think everything is resolved until a couple months later, when I get some cryptic call from some woman that I can barely understand. She’s asking for me to identify myself so she can discuss my account with me. I tell her that I don’t know who she is and I’m not comfortable with sharing personal info. She says that’s fine but I should call them back when I’m ready. Somewhere during the conversation, she says something that makes me realize this is a collections call.

Of course, she won’t tell me anything unless I share my info with her, but the only billing snafu of late was the hospital one. So, I call them and end up finding out that when they bill, the facility sends one bill but the radiologist sends a separate bill. And somehow, I should know that these bills are sent separately.

By now, I’m freaked because a) I thought this was resolved a few months ago, and b) I’m planning to buy a house and don’t want a collections account to show up on my credit report.

I make a few calls that result in me leaving a message with the rude hospital billing lady I spoke to a few months before. She leaves me a message later letting me know that she’s spoken to the second billing team and it should be taken care of. Our insurance person at work also tells me to call back the collections agency and let them know I’m working things out with the hospital. I do and they freeze the collections account for me.

I’ve not heard anything from either billing group, so it all seems to be resolved now. And I’ve switched to a different doctor’s office, one not connected to the hospital. Everyone is really nice and so far I’ve had no issues.

Moral of the story: ask lots of questions when your doctor refers you anywhere. And don’t go unless your insurance has signed off on that being the best in-network facility and estimated how much it will cost.
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Old 12-21-2019   #392
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Grandma Needs To Stop Beeping Swearing

Bizarre, Golden Years, home, Nurses, The Netherlands | Healthy | May 25, 2019


(I’m visiting my grandma, who is in her nineties, alongside my dad, who is 70. We talk about how life is going and suddenly I stop.)

Dad: “What’s wrong?”

Me: “I’m hearing a beep.”

Grandma: “What? What did she say? I haven’t got my hearing aids in today!”

(She is feeling a bit ill.)

Dad: “[My Name] says she hears a beep!”

Grandma: “I don’t hear anything!”

Dad: “That’s because your hearing aids aren’t in, Mom!”

Grandma: “What?!”

(Meanwhile, I’ve been browsing through the apartment, even looking outside. I’m moving my hand along with the beep; it’s several short ones and then a longer one, but never in a steady pattern.)

Grandma: “What is she doing?!”

Dad: “She’s looking for that beep!”

Grandma: “I’m not hearing anything!”

Dad: “Me, neither… [My Name] are you sure?”

(I can’t find the source, but limit it to a zone inside the living room, but nothing beeps whenever my ear gets near. What’s left is the fire alarm on the ceiling, beyond my reach. Maybe that is the source? Half an hour later, a nurse comes for my grandma’s medicine.)

Dad: “Excuse me, miss. My daughter is hearing a beep and I can’t hear it. Could you listen if you hear a beep, as well? She thought it could be from the fire alarm?”

Nurse: “What should I listen for?”

Me: “I’m not sure. It goes ‘beep-beep-beeeep,’ but never regularly. It sometimes reminds me of a microphone getting close to a speaker.”

(We are silent and the nurse nods. She confirms she hears the beeps, as well. She looks around and walks to the table. She picks something up.)

Nurse: “Is it gone now?”

Me: “Yes! What was it?!”

Nurse: “Your grandmother’s hearing aids. They were still on and too close to each other.”
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Old 12-21-2019   #393
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At Least Her Heart Was In It

Canada, Cousins, Extra Stupid, Hospital, Non-Dialogue, Ontario | Healthy | May 24, 2019


I was a pre-teen when I was sent to the local hospital with what started as pneumonia, but we quickly discovered I had a host of heart problems. My doctors were debating putting me on the transplant list, or waiting until I could do open heart surgery. I spent about two months in the hospital the first time.

Many of my family and friends were incredibly supportive. They sent get-well cards, comic books, food, and gift cards for the family, and some even came across the country to help with the house. But one cousin, in her 30s, was a bit clueless on the wonderful world of cardiac diseases.

A month into my stay, I received a gift basket from my cousin and her husband. In it, there were Pringles, pretzels, chips, pop, and a note asking us to visit her if we were ever in her state. We don’t know if it was a clerical error or her thinking a preteen loves these foods — which I did, when they didn’t almost kill me.

We laugh about it now, and whenever someone is sick in the family, I always think of the “deliberate cardiac arrest” gift basket.
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Old 12-21-2019   #394
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The Sub Is Sub Standard

Lazy/Unhelpful, New Jersey, Nurses, School, USA | Healthy | May 24, 2019


(I am in fifth grade, about ten years old. We are learning to play basketball in gym class, which is more or less just dribbling and passing. One of the boys in class decides, for whatever reason, to deliberately chuck a basketball full-force at my face. It hits me VERY hard in the jaw, and I hear and feel a loud snap in my mouth. The boy is made to run laps for the remainder of class while I am sent to the nurse’s office. Normally our nurse is great, and she knows me well because I am sick fairly often due to a weak immune system, but unfortunately, she is out today and we have a substitute.)

Me: *timidly* “Excuse me.”

Sub Nurse: *rudely and without looking up from her trashy “women’s interests” magazine* “What?”

Me: “Um, I got hit in the mouth during gym and I think I broke a tooth.”

Sub Nurse: *still not looking up* “You’re fine. Go back to class.”

Me: “But it hit really hard and I felt something crack. I really think my tooth is broken.”

Sub Nurse: *STILL not looking up* “You’re fine. Now go away!”

Me: “But you didn’t even look!”

Sub Nurse: *FINALLY looking up at me, glaring* “God, I am so sick of you kids making up stupid excuses just to get out of class for a few minutes! There’s nothing wrong with you. Now get back to class and stop bothering me!”

(I’m an extremely shy, mild-mannered child and I don’t know what to do, so I leave. Gym class is the second class of the day, meaning I spend the better part of three hours with a bruised jaw and a broken tooth. Finally, it is time to go home and I tell my mom what happened. She looks at my tooth, confirms it is broken, and takes me to the dentist, who easily removes the pieces of my tooth with a piece of gauze.)

Dentist: “Wow, you didn’t just break this; you snapped it clean in half! What happened, hun?”

Me: “A boy in gym class hit me in the face with a basketball.”

Dentist: *sympathetically* “Yeah, boys are dumb at your age. But why didn’t you go to the school nurse?”

Me: “I did. She wasn’t in, and the sub told me I was fine and to go away and stop bothering her. She didn’t even look at my tooth.”

Dentist: *silent for a moment* “I see. What school do you go to again?”

Me: “[Middle School].”

Dentist: “Okay. Well, here’s your tooth, [My Name]. I’m sure the Tooth Fairy will give you something a little extra, considering the circumstances.”

(The dentist gave a knowing smile to my mom, who smiled back. The next day at school the regular nurse was back and she apologized for what the sub had done. Apparently, my dentist had called the school after Mom and I left his office and told the principal what had happened. Mom got a VERY apologetic phone call from the principal!)
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Old 12-21-2019   #395
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Their Long Distance Wires Got Crossed

California, Extra Stupid, Medical Office, Nurses, USA | Healthy | May 23, 2019


(I am visiting a family planning clinic to get on birth control.)

Staff: “So, other than regulating your menstrual cycle, why are you going onto birth control if you’re not sexually active?”

Me: “I’m in a long distance relationship and my boyfriend is coming to spend two weeks straight with me. So, naturally, I want to be smart.”

(The staff member frowns, looks blank, and then discusses the side effects of the protections.)

Staff: “So, why do you want the [protections] again? You told us you’re not currently sexually active.”

Me: *pause* “Because… I am in a long distance relationship and my boyfriend will be visiting soon.”

(The staff member stares at my file, still looking blank.)

Me: *thinking* “Oh, my God, why is she not getting this?!”

Staff: “So, you still haven’t explained why you want to be on the [protection]. Is it because you want to regulate your menstrual cycle, and that’s it?”

Me: “Yes, I did tell you why. I told you twice.”

Staff: “And?”

Me: *face-palming* “My boyfriend is coming to visit.”

Staff: *still looks blank* “But you’re not sexually active?”

Me: “You know what? I give up. Write whatever the heck you want in my chart.”

Staff: “I can’t write whatever I want; I need an actual reason.”

Me: “I AM NOT SEXUALLY ACTIVE RIGHT NOW, BUT I AM GOING TO BE SEXUALLY ACTIVE WITH MY BOYFRIEND WHILE HE VISITS!”

Staff: “So, you just want to regulate your menstrual cycle, since you’re not sexually active?”

Me: “Okay, I’m done with this nonsense. I’m going to a different [Clinic]…”

(Funnily enough, the next nearest clinic caught on the first time I mentioned my boyfriend, and I got my protections right away. When I looked back on it later, I could kind of understand someone having difficulties with a patient who is merely implying rather than outright stating, but at the point that I baldly stated my intentions, it should have clicked.)
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Old 12-21-2019   #396
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A Truly Laborious Line Of Questioning

Hospital, Ignoring & Inattentive, Jerk, Nurses, UK | Healthy | May 23, 2019


(My sister has recently gone into labour. I have come to the hospital to drop off some things she forgot to pack. As I head into her room, I hear her screaming.)

Sister: “I’M IN LABOUR! WHAT DO YOU THINK?!”

(I see she has been screaming at a nurse. The nurse blushes and runs out.)

Me: “What was that about?”

Sister: “She walks in and looks at my records, then asks, ‘Is it possible you’re pregnant?’ I ask her if she’s joking and she starts scolding me for being insensitive to pregnant women. We’re on a f****** maternity ward!”

(I burst out laughing, and after a while, my sister did, as well. The head nurse dropped by later to apologise for the nurse’s behaviour. My sister would have been fine with it and apologised, too, until the head nurse let slip that the nurse refused to even acknowledge that her question was in bad taste given her location and the context, and threatened to have my sister removed for abusive behaviour. I saw the nurse again later, complaining to a cashier in the cafe about having to help stroke victims bathe.)



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What Kills You In Vegas Kills You Everywhere

Extra Stupid, Hotel, Las Vegas, Nevada, Non-Dialogue, Patients, Tourists/Travel, USA | Healthy | May 22, 2019


I work for a hotel in Las Vegas. While working security one night, I am sent up to a guest’s room who is having an allergic reaction. I arrive and the man is in a pretty bad way. He has his shirt off, his chest is covered with hives, and his throat is closing so fast he can’t speak and soon may not even be able to breathe.

I call for the paramedics and they arrive fairly quickly. They give the man a shot, and his allergy symptoms quickly begin to get better. When he can finally speak, one paramedic asks if the man is allergic to any kind of food. The man admits he’s severely allergic to shellfish. The paramedic then asks if the man has eaten any shellfish lately. The man then says, “I just came back from a seafood buffet and ate a lot of it because it doesn’t count when you’re in Vegas.”

So many people see the city slogan, “What happens in Vegas stays in Vegas,” and think Las Vegas is some kind of negative zone where anything you do doesn’t affect real life.
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Old 12-21-2019   #397
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Unable To Identify The Issue Is Not About Identity

Funny Names, Ignoring & Inattentive, Therapist, USA | Healthy | May 22, 2019


(I am at a therapist’s office for my first appointment with her. She is not my first therapist, so I have a fairly good idea of what to look for. My name has a very common nickname — I’ll pretend it’s Katelyn and Kate — and people will often start using the nickname without thinking. I am called back to meet with her.)

Therapist: “So, Katelyn, do you prefer Katelyn or Kate?”

Me: “I don’t care; either is fine.”

Therapist: “But which one do you prefer?”

Me: “I mean, when I’m in a situation where there’s someone whose actual name is Kate, I prefer to use Katelyn so people don’t get confused. But other than that, I really don’t care.”

Therapist: “Your name is an important part of your self-identity. I want to respect that. Which name do you want me to use?”

Me: *quite frustrated by now* “I don’t care! Either one is fine! You can call me Kate, you can call me Katelyn, or you can switch back and forth; it doesn’t matter!”

(She still didn’t get it. Somehow I made it through the rest of the appointment, but I never went back there. As a therapist, listening is a hugely important part of your job. If you won’t listen to me about something as simple as my name, I’m not going to trust you to listen to me at all.)
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Old 12-21-2019   #398
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Painkillers Morphing Into Something Else

California, Extra Stupid, Hospital, Nurses, USA | Healthy | May 21, 2019


(During an annual summer trip to California, I start having abdominal pains. My dad brings me to a local clinic, and from there I get directed to the ER because of possible appendicitis. Once there, they hook me up to an IV. I’m a little paranoid around needles, so I ask them what exactly they’re putting in the IV. I also happen to have a fear of inebriation, as well as a fear of being forcibly injected with addictive drugs.)

Nurse: “Saline fluids and some morphine.”

Me: “Morphine? Why morphine?”

Nurse: “You said you were in pain.”

Me: “I am, but I don’t think it’s extreme enough to justify morphine!”

Nurse: “Okay, we can take the morphine out. You’re sure you don’t need any painkillers?”

Me: “I mean, some painkillers would be nice, but not something that extreme.”

Nurse: “Well, we can give you the morphine if you want.”

Me: “No morphine!”

Nurse: “So, you don’t need painkillers?”

(This conversation repeats a few times before I eventually tell her I don’t need painkillers and let her hook me up to the saline fluids. Some time passes, and eventually, another nurse comes to check on me.)

Nurse #2 : “And have you had any painkillers?”

Me: “Well, they kept offering me morphine, but I didn’t want that. It seems a little extreme.”

Nurse #2 : “Wait, so, no one offered you any Tylenol?”

Me: “No!”

(The second nurse brought me some Tylenol, and that did seem to help, but I will forever be confused about the first nurse who seemed to think that morphine was the only painkiller in existence.)
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Old 12-21-2019   #399
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Pregnant With An Angry Appendix

Hospital, Ignoring & Inattentive, Lazy/Unhelpful, Missouri, Nurses, USA | Healthy | May 21, 2019


(I am 19 years old and I’ve been experiencing intense pain and vomiting bile all night. I go to urgent care and am diagnosed with appendicitis and given pain meds before being transported to the hospital around 11:00 am.)

ER Nurse: “We need to give you an MRI. Take this pregnancy test, and then we can figure out what’s going on.”

Mom: “She has already been diagnosed with appendicitis at urgent care; they called and we are here for treatment.”

ER Nurse: “Well, they can only diagnose, not treat, so we need you to take the tests.”

Mom: “She will not take the tests again. You need to look in your files and find the test results they sent over.”

(I ended up going into surgery at almost 10:00 pm after being in even worse pain all day, with no meds because I wasn’t in a room but in the waiting room. I was released at 9:00 am the next day, went septic that night, and spent another three days in the hospital. We later learned that my appendix had ruptured while I was waiting and they still sent me home.)
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Let’s Hope His Brother Isn’t A Doctor

Doctor/Physician, Funny Names, Kansas, Medical Office, USA | Healthy | May 20, 2019


(My nana takes me to my doctor for the first time in a couple of years. The doctor is Indian, with an Indian accent and an Indian surname that starts with “Mu.”)

Nana: “Thank you, Dr. Mufasa! Oh…”

(Luckily, the doctor thought it was hilarious, and we joked that she must get that a lot from kids since she’s also a pediatrician.)
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