Health Care stories

Testing Positive For Not Listening
CURRENT EVENTS, HEALTH & BODY, IMPOSSIBLE DEMANDS, LABORATORY, USA | HEALTHY | MAY 12, 2021
I work in customer service for a testing lab, mostly testing people who need a negative test for international travel. While we’re able to answer 99% of customers’ questions, we legally can’t give medical advice since we’re not medical professionals.

Customer: “I’m supposed to travel next week, but I also just got an email that I can get my vaccine this weekend. Will the vaccine affect my results? Should I get the vaccine or not?”

Me: “While we haven’t had any issues with the vaccines affecting our tests, it would be best to ask your doctor about whether you should get the vaccine before traveling. I’m not allowed to give medical advice to customers.”

Customer: *Now yelling* “I’M NOT ASKING FOR MEDICAL ADVICE! I’M ASKING IF I SHOULD GET THE VACCINE OR NOT!”

Not Seeing Eye To Eye, Part 5
JERK, OHIO, OPTOMETRIST/OPTICIAN, PATIENTS, STUPID, USA | HEALTHY | MAY 10, 2021
I’m a technician at a local eye clinic. I call back a new patient. I get his history and find out he’s diabetic and uses scleral lenses — the kind that covers the entire eye. Diabetes can wreak havoc on the eyes if not controlled.

Me: “What brings you here?”

Patient: “I’ve had pain in both my eyes the past two weeks.”

Me: “Oh, I’m sorry to hear that. I see you wear sclerals. How long have you been using them?”

Patient: “Oh, these are about ten years old. They’re in great shape!”

Me: “Oooookay? How long per day do you wear them?”

Patient: “Oh, I don’t take ‘em out! They’re so comfortable and I forget they’re there!”

My eyes instantly start to hurt for him, but I continue.

Me: “So… how long have these been in your eye?”

Patient: “About two months!”

Me: “So, you haven’t cleaned them or taken them out of your eye in two months?!”

Patient: “Nope. It’s not my contacts that are bothering me, though. My eyes just hurt.”

Me: “Okay… and you’re diabetic, correct? What’s your blood sugar usually run?”

Patient: “I don’t know; I rarely check. Like 400 something?”

I’m almost speechless but I continue.

Me: “Well, we need to take the contacts out so the doctor can look at your eye.”

Patient: “Do we have to? Taking them out will make my eyes hurt more.”

Me: “Yes. Yes, we do.”

The patient takes his lenses out. They are covered with dirt and build-up to where the lens is a milky grey color rather than clear. I look at the patient’s eyes and they are beet red and swollen. Finally, the doctor comes in after I tell him what’s going on.

Doctor: “Let’s take a look.”

After examining the patient, the doctor can see two huge corneal ulcers exacerbated by uncontrolled diabetes from extended lens wear causing the pain. The doctor explains that these are serious and can lead to permanent scarring which can be irreversible.

Doctor: “These are serious. You need to keep your lenses out to let the eyes heal.”

Patient: “No.”

Doctor: “No?”

Patient: “I’m gonna keep wearing my lenses.”

Doctor: “You really shouldn’t. If this infection doesn’t heal, you can be left with scars or could possibly develop into something much worse and lose the eye.”

Patient: “I don’t care. Give me my lenses.”

Doctor: “My tech has them. She’s finishing cleaning them for you.”

Patient: “Why in the h*** would you clean them?! They were fine!”

Doctor: “Sir, I can’t let you wear these in good conscience knowing it’ll make the problem worse.”

Patient: “F*** y’all! I’m going somewhere else where they know what they’re talking about. These contacts didn’t do anything to my eyes!”

He left with his contacts. We thoroughly documented the encounter and went on about our business.

A month later, he came back threatening to sue our company because he claimed we told him he could continue his lens use and never gave him any treatment for his condition — he left before we could — and now he had a pretty significant corneal scar in both eyes and would require a transplant. My doctor simply printed out the exam notes for him and told him he’d love to see him try. Harsh on my doctor’s part maybe, but don’t fight the people trying to help you!

Not Seeing Eye To Eye, Part 4
ADORABLE CHILDREN, HEALTH & BODY, JERK, PARK, SCHOOLMATES, STRANGERS, USA | FRIENDLY | JUNE 5, 2018
(I have heterochromia, which means I have two different colored eyes. My left one is blue and my right one is brown/hazel. I’ve had many people comment on them, good and bad. Example #1 : I’m taking pictures of the wildlife in the park for a school project. We’re taking a break and decide to make small talk.)

Me: “I like your bracelet.”

Partner: “Thanks, it was a birthday gift.”

Me: “Lucky.”

Partner: “Have you ever considered surgery to make both your eyes the same color?”

Me: “Does something like that exist?”

Partner: “Yeah. My aunt hates contacts but loves blue eyes.”

Me: “Unless it’s glaucoma or vision correction, I don’t feel comfortable going through expensive eye surgery.”

Partner: “But you’d look normal!”

Me: “My definition of normal and yours seem to be at different ends of the spectrum.”

(Example #2 : Same park, weekend, I’m painting the pond.)

Mother: “Go on. Ask her, sweetie.”

Little Girl: “Excuse me, miss?”

Me: “Yes?”

Little Girl: “Are you a witch? Your eyes are odd.”

Me: “Shhh. If my father hears someone figured out my secret, he might give me twice my magic homework.”

Little Girl: “I promise I won’t tell.” *makes a “my lips are sealed” gesture and skips happily to her mother*

Not Seeing Eye To Eye, Part 3
CONVENIENCE STORE | WORKING | APRIL 11, 2013
(I’m at the store near my house, buying a six-pack of beer. I’m partially blind, but know my neighborhood well, and buy my beer/soda/snacks there regularly. This day, there is a new clerk.)

Clerk: “I’ll need to see your driver’s license for the beer, please.”

Me: “Sure thing, boss!”

(I hand over my state-issued ID, which is different from a driver’s license.)

Clerk: “This isn’t a driver’s license. You said you had a driver’s license.”

Me: “This is a state-issued ID. It functions exactly like a driver’s license for most purposes, except for driving.”

Clerk: “So, you’re a drunk driver, and they took your driver’s license away? I shouldn’t be selling beer to an alcoholic.”

Me: “No, I never had a driver’s license. I’m blind, I can’t drive.”

Clerk: “…because they took your license away. I don’t think I should sell this to you. You’ll wind up killing someone, and it’ll be my fault.”

(By this time, the owner realizes what’s going on and speaks up.)

Owner: “Just sell [my name] the **** beer!”

Related:

Not Seeing Eye To Eye, Part 2
BANK, EMPLOYEES, STUPID, USA | WORKING | JULY 4, 2012
(I am a customer at a bank. I am accompanying a friend who happens to be blind. He does not wear dark glasses, so his blindness is apparent to anyone who can see his face. After making a deposit, my friend asks for his balance, and the teller requests his driver’s license as proof of identity. My friend hands her his state-issued ID card.)

Teller: “I am sorry, sir. This ID is not acceptable. I need to see your driver’s license.”

Friend: “I do not have a driver’s license. This is my state ID.”

Teller: “I have to see your driver’s license to verify your identity before I can tell you the balance on this account.”

Friend: “Miss, I do not have a driver’s license. I cannot drive. This card is equivalent to a driver’s license for identification purposes.”

Teller: “Everybody over sixteen can drive, sir. If you do not have your driver’s license, I cannot give you the balance.”

Friend: “Look at me, miss. I am blind. Do you really think I should be able to drive?”

Teller: “Why not?!”

Not Seeing Eye To Eye
HOME | ROMANTIC | MARCH 30, 2012
Me: “I love you.”

Boyfriend: “I love you, too.”

(I touch my forehead to his, and look tenderly into his eyes. After a moment, he grins.)

Me: “What?”

Boyfriend: “You know, you look like a Cyclops when you’re this close.”

Me: “Really?” *can’t help but grin anyway* “I was trying to have a meaningful stare into your eyes.”

Boyfriend: “Well, I’m having a meaningful stare into your eye!”

Back Pain Sufferers, There Is Hope!
AWESOME, DOCTOR/PHYSICIAN, FLORIDA, MEDICAL OFFICE, USA | HEALTHY | MAY 6, 2021
I’m twenty. For the past few months, I’ve been getting experience in my major field by working long hours in a lab, counting out microscopic worms on Petri dishes. It’s not difficult or too taxing, but I’ve noticed lately that the way I have to sit to reach the scopes has triggered some lower back pain around the center of my hips. I try to ignore it for about three weeks, as my father just laughs when I mention it and I’m worried that my doctor, the pediatrician I’ve seen since birth, will do the same because of my young age and lack of strenuous activity.

It gets to the point that I can barely walk and every few seconds, a shooting pain jumps down from my back to the front of my knee. It’s beyond anything I’ve ever felt, before or since. The spasms keep me at night, and when I wake up one morning to discover that I can’t lean forward or backward more than a few millimeters, I finally go in to see the doctor. As my main doctor isn’t in that day, I’m paired with a new doctor in the practice I’ve never met before. She’s much younger than the others I’ve seen and is incredibly pleasant.

Doctor: “So, I’ve heard you’ve been having back spasms?”

Me: “Yeah. I know, I know, I’m too young to have a back problem. I haven’t had any big jolts to the system or anything, nothing more stressful than sitting in a lab all day, but no matter what I do, I can’t shake this. I didn’t want to bother you guys during the flu season with what’s probably just a stupid pulled muscle but I haven’t slept for two nights now. Laying down or sitting up seems to make it worse, and the over-the-counter painkillers don’t put a dent in it.”

Doctor: “Hey, it’s no problem at all! In fact, I wish you had come in a bit sooner! Back spasms can be really serious, so let’s see if we can figure this out.”

The doctor chats with me about what I’ve done so far to ease the pain and what showed any improvement or made it worse and puts me through some simple range of movement exercises

Doctor: “Okay, I’m going to do a few little tests that should confirm my suspicions about this. I’m going to be putting my thumbs at those little dimples you get at your lower back, okay? Just tell me if it hurts, and which side hurts most.”

I feel something akin to a nail being driven into the area she’s touching.

Me: “Holy moth— Left! Left side! Haha, ouch, Doc.”

Doctor: “Sorry! Sorry, just one more. Pop up there, lay down, and cross your right ankle over your left knee.”

When I lay down, my entire pelvis should be an inch closer to the ground than it is, and I mention it to her.

Doctor: “That’s normal if this last one gives us a positive sign. When I push down on your right knee here, is there—”

Me: “Pain?! Yes. Yes, there is.”

Doctor: “Positive sign! With how long you’ve let this go, it may be too tight for me to fix this here without you doing some home stretches first, but I’ll give it a shot if you’d like?”

Me: “Please, yes. Anything. Feed me to a lion if it would make this stop hurting so much.”

The doctor moves my left leg off the table to hang down the side and shifts my body so my hip also hangs off and instructs me to push up against her downward force on my left knee. My pelvic area makes an ungodly loud cracking sound that can probably be heard in the lobby as it feels like my entire pelvis drops down that missing inch. I fully expect extreme pain.

Me: “AAAGH— Oh, hang on.”

I sit up without difficulty.

Me: “Holy crap. It’s a little sore, but holy crap! You’re a miracle worker! What did you do?! I could kiss you right now!”

Doctor: *Laughing* “I put your sacroiliac joint back in alignment. It’s common for women to have problems with it, though it’s usually after childbirth or an impact accident like a car crash.”

Me: “Yeesh, no chance of that here, and I’ve never been in a wreck.”

Doctor: “Well, it’s unusual, but long periods of sitting in some positions can stress the ligaments and allow the joint to move out of alignment bit by bit. Please, if it ever starts to flare up again, don’t wait so long to come in! It should be manageable with targeted stretching exercises, and I’ll grab you our printout of the ones that should help, but don’t let it get this out of control next time!”

The next day, after a very good night’s sleep, I wrote two letters: one to the head of the clinic commending the doctor for her quick diagnosis and solution, and another to the doctor herself thanking her profusely for taking me seriously right off the bat and being so delightfully friendly during the whole appointment, despite it being a last-minute walk-in. I delivered them with snacks and chocolates for the staff and thoroughly enjoyed showing them how I could once again move without pain. I had to leave their practice once I aged out earlier this year, but I’ve never had a better experience with any other doctor.

A Sudden Jab Of Terror
CHILDREN, MEDICAL OFFICE, MISSOURI, NURSES, PATIENTS, USA | HEALTHY | APRIL 29, 2021
When I was around five or six, I was at the doctor’s office for a checkup. I knew I would be receiving an injection, and I was terrified of needles. My mother stepped outside of the room with the doctor while we waited for the nurse to come by with the shot.

There was a slight knock on the door and a nurse popped her head in.

Nurse: “Hi! I just need to grab something real quick.”

And she proceeded to pull out the biggest needle I’d ever seen in my short life! I screamed bloody murder.

My mother and the doctor came running back into the room to find the nurse frantically trying to calm me down, but I refused to even let her touch me. The nurse showed the doctor the needle.

Nurse: “I didn’t mean to scare anyone! I feel horrible.”

After the nurse left, my doctor sat down with me.

Doctor: “That needle is meant for more difficult patients and it does hurt, but you are getting the regular-sized needle that hurts much less.”

I later learned the nurse’s needle was for bone marrow aspiration. I received my injection with no complaint.

Those Customers Will Have You In Stitches
BIGOTRY, HEALTH & BODY, IOWA, JERK, MEDICAL OFFICE, RETAIL, USA | HEALTHY | APRIL 27, 2021
I work in a doctor’s office that happens to be located inside a big box retailer. A few days ago, I had three punch biopsies done. The bandage on my shoulder blade feels weird, so I have a coworker check it for me.

An older and very condescending customer walks up and sees the bandage.

Customer: “You young people and your tattoos!”

For the record, I’m forty-five.

Customer: “What did you get, your latest boyfriend’s name? Or something else you’ll regret later in life?”

I choose my words carefully.

Me: “I have stitches on my shoulder blade from a punch biopsy to see if I have melanoma from multiple horrific sunburns in my youth. Would you like to see them?”

Don’t know why, but she walked away.

If You’ve Got Urine There, You’ve Got Bigger Problems
COLORADO, DENVER, FUNNY, HEALTH & BODY, HOME, NON-DIALOGUE, PATIENTS, USA | HEALTHY | APRIL 25, 2021
I’ve been diagnosed with a urinary tract infection, so I am taking an antibiotic as well as pills to lessen the discomfort when urinating. I carefully read every word on the package.

This particular medication turns your urine bright orange which, the package sweetly says, will permanently stain clothes, washcloths, rugs, wood floors, and… contact lenses!

What A Bunny Misunderstanding
DOCTOR/PHYSICIAN, EL PASO, FUNNY, RESTAURANT, TEXAS, USA | HEALTHY | APRIL 23, 2021
This happened when I was in high school in the 1970s. We had just finished our production of “Harvey” and had gone to the local twenty-four-hour chain restaurant. We were all still in costume and, as I played the sanitarium assistant, I was wearing what appeared to be medical-type clothing. As I walked into the restaurant, a little behind my fellow cast members, a guy came up to me.

Guy: “Is everyone in the accident all right?”

I had no clue why he asked me that, so I just looked at him and said:

Me: “I don’t know.”

And I went to join everybody.

As I sat down, I noticed that there were cops and an ambulance a few blocks down the street. That’s when it hit me: he thought I was a real ambulance attendant!

I can only imagine what he thought, a first responder going into a restaurant when there were injured people to deal with. My other thought was, “I’m sixteen; do I look like an adult to you?”

My fellow cast members thought it was funny.

Not Allergic To A Sunny Disposition!
BEACH, CALIFORNIA, HEALTH & BODY, JERK, STRANGERS, USA | HEALTHY | APRIL 21, 2021
I have a blood disorder called EPP; basically, I’m allergic to the sun. I’m sitting in a tent on the beach to shelter myself. Two girls who look about fourteen or fifteen see me — age ten — with my gloves, sunscreen, and huge sun hat.

Girl #1 : “Hi. Why are you in a tent?”

Girl #2 : “Yeah, can’t you just go inside?”

Me: “My family is here; I don’t wanna just leave. The sun and I aren’t friends.”

Girl #1 : “Well, why are you wearing gloves in a tent? Go outside!”

Me: “I’m allergic.”

Girl #2 : “To going outside? That’s dumb.”

Me: “No! I’m allergic to the sun.”

Both girls are starting to get annoyed, even though I’m not lying and they are the ones who decided to talk to me.

Girl #1 : “That’s not a real allergy.”

Girl #2 : “Yeah, stop lying!”

Me: “It is real, and I’m just glad you don’t have it.”

I went back to playing with my little cards and they walked away.

After that, my mom kept telling me that story because she thought it was really nice how I didn’t actually react in an aggressive way. Even though they were being rude I didn’t wish my allergy on them. I know some people are dealing with some crazy allergies; you aren’t alone!

We’re Not Kitten; You’re A Hero!
AWESOME, CANADA, INSPIRATIONAL, NON-DIALOGUE, ONTARIO, PET BOARDING/PET HOTEL, PETS & ANIMALS | HEALTHY | APRIL 19, 2021
I’m a Registered Veterinary Technician running my own pet sitting and dog walking business. I’m on day two of a three-day overnight pet sit at a breeder’s home with cats and dogs and it’s a long weekend for Easter. There are currently three six-and-a-half-week-old kittens running about creating havoc and general kitten mischief.

I have to drive back into town to care for my own pets and take a quick shower. Shortly after returning to the client’s home, I hear faint distressed meowing coming from down the hallway. I go to investigate, opening some of the bedrooms to check to make sure I didn’t lock a kitten in when letting the dogs in and out of their rooms.

I get to the master bedroom and find a bunch of the cats peeking under the bed, and the meowing is coming from underneath it. I get down and look and find one of the kittens wrapped up in some fabric that had been torn from the bottom of the box spring. I reach under to try to unwrap her, but she’s halfway under and I can barely reach or see her and it feels like the fabric is wrapped around a leg. I crawl back out and rush to the kitchen to grab a pair of scissors to try to cut her out with.

On my way back, I hear her give one more strained cry and fall silent. I rush over to the side of the bed and get down, ready to reach back under, only to be face to face with an angry hissing momma cat. Fearing more for the kitten than myself, I plead with her not to scratch my face and reach under. The kitten has gone limp. In a panic, I realize that there is no way I am going to be able to maneuver the scissors to cut the fabric and instead grab a handful of the fabric close to the boxspring and pull. I don’t know if it’s adrenaline or if the fabric is just frayed enough, but I manage to rip the fabric from the bed and pull the kitten out.

She’s still not moving or breathing, and I see that the fabric is wrapped tightly around her little neck. I manage to get the scissors between the fabric and cut it. Even with the fabric removed from her neck, she still is not breathing, and I begin CPR and mouth to mouth. After a minute of compressions and breaths, she starts coughing and moving sluggishly. I scoop her up and rush to put her in a carrier while getting the emergency vet number and also trying to reach my client over the phone.

We don’t have an emergency vet that stays open up here; instead, the clinics rotate who is on call each day and you have to wait for them to call you back. While waiting, I keep monitoring the kitten, and she slowly starts to move around and be aware of her surroundings.

Finally, after twenty minutes, the vet calls me back and we go through an assessment over the phone to determine if I should bring her in. By then, the kitten is acting as if nothing happened beyond being a bit quiet, and it is decided that she will be okay.

And that is how I saved the life of a six-and-a-half-week-old kitten by knowing how to perform CPR on pets. Happy Pet First Aid Month, everyone! If you have pets, please consider enrolling in a class that will teach you Pet CPR and First Aid; you never know when it may save a tiny life.

Make Your Bloodwork Work For You
HEALTH & BODY, MEDICAL OFFICE, MEMPHIS, NON-DIALOGUE, OFFICE, STUPID, TENNESSEE, USA | HEALTHY | APRIL 15, 2021
I have a coworker who brags about never answering her phone if she doesn’t recognize the number. I’m not sure what the big deal is; if it’s a telemarketer just hang up. Also, she says she never listens to voicemails because if it’s important they’ll call back.

Recently, she went to her doctor on a Friday because she had been feeling terrible for a while. The doctor took bloodwork and she went home.

The doctor’s office then spent the rest of the weekend trying to call her and tell her to go to the emergency room based on her test results. However, she didn’t recognize the number so she didn’t answer it.

Finally, they were able to call her next of kin, and he called her to go to the ER.

Put Your Foot In Your Mouth And We’ll Never Touch It Again
BAD BEHAVIOR, INSTANT KARMA, MEDICAL OFFICE, PATIENTS, REDDIT | HEALTHY | CREDIT: SUBJECTDELTA28 | APRIL 13, 2021
I work at a podiatrist’s office as an X-ray tech. Most of our patients are elderly and are near and dear to my heart — the kind of people who are like second grandparents to you whose feet you happen to be very acquainted with. Then there’s patients like this woman.

[Patient] is that kind of woman who’s sickly sweet to your face and then complains to your superiors like you killed her puppy. We dread looking at the schedule to see her name on the daily patient appointment list. Some of my coworkers have flat-out REFUSED to take her back to a patient room and get vital signs, prep her room, etc. Everyone at my office has a [Patient] story. It’s practically a rite of passage.

She has been coming to our office for about three years. In my own personal experience with her, she acts kind to my face but slightly entitled. She once complained to my doctor about something I did, and to be honest, it was so mundane that neither I nor the doctor she complained to — who owns our practice — took it seriously. The doctor told the patient she’d speak to me about it and told me, “Oh, [Patient] complained about you, [My Name], but she complains about everyone.”

When she didn’t get the proper reaction that she expected from the doctor, she then tried to call a day or so later and speak to our office manager. My coworker picked up the phone and spoke to her. She had the NERVE to say, “I don’t want to get anyone in trouble, but I think it needs to be addressed.” Lady, you went out of your way TWICE to complain about me. You wanted me to get in trouble.

On to the main event: [Patient] FINALLY gets her comeuppance.

I am on maternity leave when this happens, so this is second-hand from my coworker.

[Patient] comes into the office in apparently a very foul mood — more so than usual, anyway. One of our nurses calls [Patient] back to a room three minutes after her scheduled appointment time. [Patient] proceeds to contradict all of the nurse’s questions and information out of spite.

For example:

Nurse #1 : “[Patient], your blood pressure is 142/90.”

Patient: “That’s not right. My blood pressure is usually 140/80.”

[Nurse #1 ] is an older woman and is over the years of [Patient]’s bulls***, so she merely says:

Nurse #1 : “Okay then.”

Then, when the doctor comes in, [Patient] starts making demands.

Patient: “You have to give me an injection! My feet hurt and you’re going to fix it now.”

The doctor’s policy is that these injections, which can help with certain types of foot pain, are a once-in-every-three-months deal, and if something stronger is needed, they’ll look at physical therapy, so they don’t just throw pain pills at you. [Patient] had her injection about one week ago and has constantly refused physical therapy despite having no valid or medical reason to not go. She is very lazy and just wants a solution NOW; she doesn’t want to correct things in her life that would easily stop the problem for good, instead of temporarily.

Then, [Patient] demands new diabetic shoes. Normally, we do offer this service with [Nurse #2 ], who is the only one with the certification to take the measurements for these shoes. However, [Patient] burned that bridge a long time ago because she repeatedly treated [Nurse #2 ] like garbage and called her a b****. [Nurse #2 ] refused to measure her ever again long ago.

Knowing this, the doctor tells [Patient] that she will send orders for new diabetic shoes to another company we work with. But [Patient] doesn’t WANT shoes from them. She wants them from US. The doctor doesn’t want to throw [Nurse #2 ] under the bus, so she simply tells her that we’re not offering diabetic shoes from our office at this time. [Patient] keeps getting angrier but has no choice but to accept defeat.

She goes to our receptionist’s window and pays with a credit card.

Receptionist: “Would you like your receipt?”

Patient: “Ugh, no! Why would I want that?”

She then proceeds to stomp on out to her car. Three minutes later, she calls our receptionist from the parking lot.

Patient: *Angry* “You need to print me off a receipt for our transaction today! Why wasn’t I given one?!”

Receptionist: “Ma’am, I offered it to you before you left. I can send it to you in the mail or you can pick it up from our office at your convenience.”

Patient: “You did not offer me my receipt! I’m in the parking lot; you need to bring it out to me now!”

Receptionist: “Ma’am, you can come back inside and get it or I can send it to you in the mail. I can’t leave my desk as I’m the only receptionist in the office today.”

Patient: “You have to bring it out to me now! My legs hurt and I can’t walk in there!”

This is crap; she just walked out of the building just fine and had no leg injuries.

Then, [Patient] just starts yelling about how she doesn’t deserve to be treated like this and how someone needs to bring her the receipt NOW, and so on. It’s so loud that [Nurse #2 ] can hear [Patient] yelling on the phone from several feet away.

Nurse #2 : “Is that [Patient]?”

Receptionist: “It is.”

Nurse #2 : “Give me the phone; I’ll handle this.” *Into the phone* “Hello, this is [Nurse #2 ]. How can I help you?”

Patient: *Yelling* “You need to bring me my receipt now. My legs hurt and you need to bring it now! I should have been offered it in the first place when I checked out! This is ridiculous. You’re all incompetent! Bring it to me now!”

Nurse #2 : “Ma’am, your legs seemed to be working just fine when you walked out of the office. Now, you can either come in and get your paper yourself or we can mail it to you.”

[Patient] starts yelling incoherently, repeatedly calling [Nurse #2 ] a b****, etc.

Nurse #2 : “You have a nice day ma’am.” *Hangs up*

[Nurse #2 ] told me how great it felt to just call [Patient] out on her bulls*** and it was so satisfying to hear about. But it gets BETTER! Apparently, the doctor that was working that day had overheard [Patient] yelling on the phone and was NOT having the way [Patient] treated the entire staff. She told our other doctor — the one that owns the practice — and they agreed that they would dismiss her from the practice.

The rest of my workdays are looking a lot more [Patient]-less every day I go in.

Childish Mistakes
GERMANY, HOSPITAL, JERK, NURSES | HEALTHY | APRIL 11, 2021
A few weeks ago, I had to have a hysterectomy. I have no children, never wanted children, and am almost too old to have them. Also, if I can now live my life free of period pains, I’m all for it. But I know that it is a sensitive issue for many women.

While wheeling me along to the operation, the male nurse asks:

Nurse #1 : “Do you have kids?”

Me: “No.”

Nurse #1 : “Me, neither. It is really sad. A life without children isn’t really worthwhile.”

Dude, don’t tell this to a woman about to have her womb taken out.

Later, when they take me for a scan, a nurse says:

Nurse #2 : “So, you’ve just given birth, right?”

Me: “No. No, I haven’t.”

When I talked to my gynecologist, she was flabbergasted. And rightly so. I mean, it wasn’t a big deal for me. But really, maybe be more sensitive next time.

Fresh Tomatoes Are Really Exciting
BIZARRE, CANADA, FUNNY, GROCERY STORE, HEALTH & BODY, ONTARIO, RUDE & RISQUE, TORONTO | HEALTHY | APRIL 8, 2021
Many years ago, I was shopping in a Canadian grocery store. As I wandered down the veg aisle, a lady in front of me started making weird, guttural noises. Then, her knees went all funny and I leapt in, caught her, and helped her to a bench.

Her face was red and she was sweating and, having just finished my first ever first aid course, I was sure she was having a seizure, so I checked her pulse — rapid — and prepared to call her an ambulance. But as I went to rush off, she grabbed my sleeve and told me not to.

I tried to explain that she was having a seizure and that she needed help.

I. Was. Wrong.

And this woman was so embarrassed that she accidentally told me the truth.

A friend of hers had given her something called a “love egg” and told her that it would give her a mild “happy” while she did the groceries. Instead, she went full O-face in the salad aisle. That explained the noises she was trying to suppress and that was why her knees had failed.

I was barely twenty at the time and had no idea what to do so I got her a glass of water and legged it. I hope that she learned from this experience, but I’m also kind of jealous; I mean, I have never once, in all my years, enjoyed a shopping trip that much.

Routine Ultra-Stupidity
BILLING, HOSPITAL, STUPID, USA | HEALTHY | APRIL 5, 2021
I am pregnant, and I’m sent for a routine ultrasound. I’m considered a low-risk, routine maternity case. The place where I’ve gone for ultrasounds in previous pregnancies is completely booked up, so when I go to schedule, they say they’ll just schedule me with the other ultrasound office in the building.

After I get the ultrasound, the bill arrives, and it is orders of magnitude higher than what it has been in the past… approximately nine times higher. My insurance company refuses to pay that amount of money, and it gets kicked back to me.

I call the insurance company and ask why they didn’t cover the ultrasound and am told that the ultrasound was billed as an ultrasound for a high-risk pregnancy but I am not a high-risk patient. So, I call the ultrasound office.

Me: “I’m trying to figure out a solution here. It seems that the ultrasound was billed as for a high-risk pregnancy, but I’m not a high-risk patient, so insurance rejected it.”

Clinic: “Oh, but that’s because we’re the high-risk office, so your doctor wanted a high-risk scan.”

Me: “I was sent to you because the other office was booked. They told me that you were covering their overflow because you had space.”

Clinic: “Yes, we agreed to alleviate some of their scheduling issues.”

Me: “So, you knew I wasn’t high-risk. Why did you do the high-risk scan?”

Clinic: “Oh, we didn’t do the high-risk scan because you aren’t a high-risk patient.”

Me: “So, why did you bill me for a high-risk scan?”

Clinic: “Because we’re specialists. We specialize in high-risk perinatal care.”

Me: “But you were just covering for the other office, right?”

Clinic: “Yes. But you can’t expect us to not be paid what we’re worth, can you?”

Me: “But you didn’t do the high-risk scan, right?”

Clinic: “No, but if we’d seen anything high-risk, we would have been able to tell you because we’re highly-trained. You have to pay for our higher training.”

Me: “So, if a surgeon who is capable of a kidney transplant gives you stitches, you should have to pay for a kidney transplant?”

Clinic: “You got a higher level of care here, so you have to pay for that higher level of care.”

Me: “I’m just lost for words here.”

Seven And A Half, Apparently
IGNORING & INATTENTIVE, MEDICAL OFFICE, PATIENTS, TEXAS, USA | HEALTHY | APRIL 1, 2021
I work for a dermatology office that is temporarily renting an office inside a cardiology company, and we even share a waiting room with one of their doctors. I’m used to their patients coming to my window, but most notice the signs around the window that notify everyone we are a dermatology office. I’m still baffled how this lady didn’t get the clue.

She comes up and taps on the glass, right on the sign that says, “Please Do Not Tap On Glass.”

Me: “Yes, ma’am?”

Lady: “I don’t understand some of this wording.”

She places a clipboard with cardiology new patient forms on it in front of me.

Me: “Oh, I don’t—”

Lady: “What’s a triple bypass?”

Me: “You should probably—”

Lady: “Do I need to mark any surgeries, too? I haven’t had any. What do I mark here?”

Me: “I don’t know. I work for the derm—”

Lady: “How many of these do I need to mark here?”

Me: “I don’t know. This is—”

Lady: “And what is hypertension?”

Me: “High blood pressure. And this is the wrong office.”

Lady: “How do I know if I have high blood pressure?”

Me: “I think you need to ask the other window over there.”

Lady: “What’s a PCP?”

Me: *Sighs* “I don’t know.”

I do but I’m tired of being ignored.

Lady: “What about tachybradia?”

Me: “I don’t know.”

Lady: “How do I find out if I had a tachybradia?”

Me: “I don’t know. This is [Doctor’s] office. Not cardiology.”

Lady: “Am I going to get a stress test today?”

Me: “I don’t know. This isn’t cardiology.”

Lady: “If I get a stress test, do I need my husband to do anything for me?”

Me: “I don’t know. This isn’t cardiology.”

Lady: “Why don’t you know anything?”

Me: “Because this isn’t the cardiology office.”

I point to the specialty sign for our office right in front of her.

Lady: “Oh. I need to use the restroom. Let me in.”

Me: “Sure. Go to the second door and I’ll let you through.”

She walks over to the actual cardiology window instead so they can buzz her through. Since she forgot her paperwork, I carry it over to their window and explain that she has some questions.

Cardiology: “Yeah, we heard her from over here. You had more patience than we would have. How many times did she need to hear, ‘I don’t know,’ before she got a clue?”

Someone Needs Some Coffee (Hold The Sugar)
MEDICAL OFFICE, PATIENTS, PENNSYLVANIA, STUPID, USA | HEALTHY | MARCH 28, 2021
At my medical office, we sometimes loan out glucose meters to new diabetic patients. They come with all the supplies and an instruction sheet, and I’m always careful to point out the “Error Messages” section: a series of codes that indicate problems like low battery, not enough specimen on the strip, etc. They then call in after the first few days of checking.

A patient calls in to report her blood sugar numbers.

Patient: “The first morning, when I woke up, it was 103.”

Me: “Okay, that sounds okay.”

Patient: “And then, after breakfast, it was 103.”

Me: “Huh, okay.”

Patient: “And then, after lunch, it was 103.”

Me: “Ma’am, were all your blood sugars 103?”

Patient: “Yes! I thought that was kind of odd, but that’s what it said.”

Me: “Can you turn the monitor on? Does it still say the same thing?”

Patient: “Yes, that’s all it’s ever said.”

Me: “Can you rotate it so it’s upside down?”

Patient: “Ohhhhhh, could it be E01? I wondered why the [Brand] was upside down!”

After a new battery, all was well.