Sả là một gia vị được nhân ta dùng phổ biến, đồng thời cũng là một cây thuốc chữa bệnh và trừ côn trùng tốt.
Sả là loại cây thảo sống dai, cao khoảng 1m, mọc thành bụi (tên khoa học là Cymbopogon Citratus (L.) Pers.), thuộc họ lúa (Poaceae). Củ sả là một gia vị được dùng trong chế biến nhiều món ăn, chủ yếu là để kích thích tiêu hoá, khử được mùi tanh của cá, thịt, giúp thức ăn thêm thơm ngon.
Theo Đông y, sả vị the, mùi thơm, tính ấm, có tác dụng làm ra mồ hôi, thông tiểu tiện và tiêu thực. Sả được dùng chủ yếu làm thuốc chữa cảm sốt, đầy bụng, tiêu chảy...
Liều lượng mỗi ngày 8 - 12g lá và củ sả dưới dạng thuốc xông hay thuốc hãm. Phổ biến nhất là nồi nước xông lá sả phối hợp với một số lá khác như lá tre, lá cúc tần, lá bưởi, lá tía tô. cây ngãi cứu.. mỗi thứ một nắm, đem nấu nước xông cho ra mồ hôi để chữa cảm sốt, nhức đầu.
Tác dụng chính của sả là ở tinh dầu. Trong lá sả có tinh dầu, thành phần chủ yếu là geraniola và citronelola. Vì vậy, khi ta vò lá sả thấy có một mùi thơm đặc biệt phảng phất mùi thơm của chanh.
Tinh dầu sả bôi lên da hoặc phun trong nhà có thể xua đuổi được ruồi, muỗi và các loài côn trùng khác như dĩn, bọ chét... do đó thường được dùng làm thuốc trừ muỗi và khử mùi hôi.
Phụ nữ cũng thường nấu nước lá sả để gội đầu cho trơn tóc, sạch gầu và có thể tránh được một số bệnh về tóc.
Ngoài ra, củ sả và tinh dầu sả còn dùng để chữa một số bệnh thông thường như : Lấy 3 - 6 giọt tinh dầu sả pha với xi-rô và nước, cho bệnh nhân uống để chữa đau bụng, đầy bụng, chống nôn và thông trung tiện. hoặc thái cũ sã đem ngâm rượu đễ dành khi đau bụng gió uống 1 li nhỏ
I worked nights during the week and long day shifts on the weekends at a popular burger place, known for their thick burgers. I have been on the clock for two hours when I hear yelling. It’s slow so I had to the back where the manager is yelling at the cooks. It turns out the young fools were bored and decided to play with the hose. They not only broke the sprayer but have torn the hose apart.
Just standing there looking at this fifteen-foot hose, I prayed I wouldn’t need it to clean the bathrooms. The connection to the sprayer was just hanging like a slinky and the sprayer was broken in two. One cook had the hose with the slinky, while the other cook had the handle part of the sprayer in his hand. Both boys were standing there soaked. The back half of the restaurant was soaked. Guess who had to clean up the dry stock and floors, ME. The fools had to clean the kitchen and freezer, it was right next door to where the hook up for the hose was located.
So the night continues, though the two bone heads now try to joke with me about cleaning the bathrooms, which I am dreading. I check the bathrooms. Woman’s is good, just some wiping down and sweeping but the men’s. There is one stall in there… just one… the rest is urinals. Will at some point a cherry bomb or a firecracker had been put in the toilet when it was full of SHIT. I just could not see someone pooping all over that stall because the ceiling and top part was also covered. This stall was ceiling to floor enclosed so a very small space with poop on every surface. Plus it was the farthest room from the front. I really needed that hose. Oh did I forget to say it was all dry and smelled.
No one complained about it and I had no clue when it happened. So I turned around walked right past the fools, who were snickering and right to the manager. I just told her to check out the men’s. She looked at me then the fools and went to see why I was near tears. I really was because I had no clue how to clean it or if I had time. Before she even returned I decided I wasn’t going to. The fools were back joking me and saying how I would be here all night. When did they learn I can’t say I just had a sinking feeling they had a hand in it.
My manager that night was the best, also she was pregnant. When she came back she was pissed. I mean fuming. She just watched them act a fool as she reached over to grab the buckets and brushes we kept near the hose before whistling.
“Since you think it is so funny, why don’t you go look yourself!” She said to them very calmly. They turned toward the kitchen to get back to work only for her to step in their paths. “Oh no. Since you boys broke the hose you are cleaning the men’s bathroom. Like you told (my name) it will take all night.” At that she thrusted the buckets and brushes into their hands and escorted them to the men’s. Her last parting words before turning the corner, “Start with the ceiling as that shit is going to be the hardest place to clean!”
I couldn’t believe what was happening. The cooks never cleaned the bathrooms because they had to stay with the food. As will as the cross contamination that could occur.
That night I learned how to make food and that my manager was a firm believer in Karma. They stayed in the bathrooms for the rest of the night. As I was leaving they were outside the men’s gagging and one of them had a streak down his back. His friend was trying to wipe it off with toilet paper. It was hilarious.
They never joked me about cleaning or ever touched the hose again. I stayed for another few years before I found a better job.
(I work in a call center in the comments/suggestions department. This is my first call of the day.)
Me:  220;Thank you for calling [company] comments and suggestions, this is [my name] speaking, how can I be of service today? 221;
Customer:  220;Hi, [my name], I want to start by telling you that I am in an extremely bad mood and that I realize that this is not your fault personally; I am just mad at [company], so if I am rude or aggressive in any way, I apologize. 221;
(The customer was actually the nicest call I had all day. I took down her complaint and flagged it as priority so that somebody would get to it quickly because she tried very hard not to yell at me for the company 217;s mistakes.)
[Several months back we started selling Star Wars themed Jell-O molds and very few of them sold, so our manager gave them to us cashiers to give away to customers. A few hours had gone by and I had quite honestly forgotten about them when a woman walked up to my register with her son, who started looking at the coloring books we have on display and I notice him looking at a Star Wars one.]
Me: (leans in a bit close, lowering my voice) Does your son like Star Wars?
Woman: Oh my gosh you have no idea! I asked if he wanted to go to the water park today and he said he’d rather sit at home and read the books I got him!
[I then mention the molds and ask if she would like one for him, and she immediately accepts.
Woman: Hey, [boy’s name], this nice lady has something for you! Like a present!
Boy: (puts down the book and walks over) But mom it’s not my birthday!
[I quickly finish the transaction and excuse myself to grab the mold from the register where they were stored. I return with it behind my back and crouch down a bit so I’m closer to his height.]
Me: So, your mom told me you like Star Wars?
Boy: (smiles and nods) Yeah, I love it!
Me: (pulls the mold out from behind my back and hands it to him) This is for you!
[The boy’s eyes lit up as he looked at the characters and he got the biggest grin on his face. He gave me the most sincere ‘Thank you!’ I have ever heard in my life and skipped off with his mom. I’m still grinning about it.]
(We’re in year 2000 or close. As a teenager, I’m slim and “nicely built” (or so I heard), yet I am VERY modest, especially on the chest area, and my family know it and respect it. I don’t mind girls who wear low-cut clothes, I think it’s really great if they enjoy it and I HATE slut-shaming, yet I’d rather get slapped or punched than showing the slightest part of my “parts”. Up to now most girls and women used to wear swimmer one-pieces on the beach, and I loved it. However, bikinis are coming back into fashion and my mom wants to buy me one of those. I accept, thinking she’ll find me a modestly cut two-pieces or anything that’ll cover everything I want to cover. She makes me try a dozen bikinis on. All of them are too low-cut for my tastes, and the shop assistant (he’s male) is staring.)
Me: “Mom, I don’t feel good in any of those.”
Shop assistant: “Are you sure? Because you look great in ALL of those!”
Me: “I don’t feel good. I’d like to try something more modest, please.”
(The shop assistant comes back with a swimsuit that is even more low-cut than the previous one. I’m running out of patience).
Me: “I’d like to try a one-piece on!”
Mom: “But you look so much better in a bikini!
Me: “Mom, EVERYONE looks good in one-pieces! They hide all the flaws!”
Shop assistant: “Which flaws? Your mom’s right, you have a bikini body!”
Me: “It’s MY body and I want to try a one-piece. I just prefer stuff I can swim with without ever losing the straps.”
Mom: “Try this one on before.”
(I try it. It’s still too low-cut for my tastes.)
Me: “I’d prefer a one-piece.”
Shop assistant: “One-pieces are for grandmothers. Is that what you want to do, looking like a granny? That would be a waste!”
Me: “I’d like something that’s not THAT low-cut, please.”
Shop assistant: “Why? You have beautiful breasts.”
(He’s staring at my cleavage and I’m just a girl. I feel dirty. To all shop assistants who read this, if a customer ever tells you she wants something more modest, just give her something more modest. Don’t make her try sexy things on “for her own good” if she doesn’t want to, especially if she’s a teenager. Prude-shaming is just as wrong as slut-shaming.)
Hospital, Ignoring & Inattentive, Jerk, Nurses, USA | Healthy | April 10, 2019
(My husband and I are very excited to expect our first child, but we sadly lose the baby just before Christmas. I am scheduled for a D&C the next day. The nurse takes me back to the bed to get changed and this happens.)
Nurse: “When was your last menstrual period?”
Me: “Uh… like three months ago?”
Nurse: *handing me a cup* “Okay, the bathroom is right in there; we’re going to need a urine specimen.”
Me: “That’s really not…”
Nurse: “When you come back, put on the gown, opening in front, and put all your clothes in this bag.”
(She heads off to do something else.)
Husband: “Does she not know why you are here?”
(My urine sat on a table for the next three hours until I was wheeled into the operating room. I did not see that nurse again the entire time I was there, and everyone else was smart enough to offer condolences instead of asking me to take a bloody pregnancy test!)
Employees, Florida, Jerk, Pharmacy, USA | Healthy | April 9, 2019
(I take 150 mg of a seizure medication per day. It does not come in 150 mg tablets, though, so my doctor has written two prescriptions for it, one for 50 mg and one for 100 mg. I’ve been taking this dosage for over two years. I’ve used the same pharmacy the entire time. This happens one day when I go to pick up my prescription.)
Me: “Hello, I’m here to pick up my prescription.” *gives information*
New Tech: “Oh, that’s weird; I actually have two here for you. Do you take the 50- or 100-mg dose?”
Me: “I take both. My prescription is for 150 mg, and that’s the only way it can be filled.”
New Tech: “That’s not right! You can only take one or the other, not both.”
Me: “I assure you it’s correct. If you look at my records, you’ll see that the same prescription has been filled for over two years. I know most people either take one or the other, but it’s a seizure medication, so the dose can actually go up to 400 mg based on symptoms and therapeutic levels.”
(The tech continues to argue with me that I can only get one or the other because most people take either 50 mg or 100 mg, not 150 mg. I ask her to get the pharmacist. The tech goes over and tells him what’s going on. He looks up, see who it is, waves, and tells her that yes, it’s correct. She starts arguing with him that it cannot be correct. He just takes my prescription from her, walks over, and checks me out himself.)
Pharmacist: “Sorry about that. Here your prescription. I’ve added a note to your account just in case this is a problem at any point in the future.”
(The next time I came in, another new tech questioned me on which prescription I took of two again. I told her both. She told me to hold on, as there was a note on my account. She started laughing. The note read, “Don’t argue with her; the prescription is correct. Yes, it’s really both. If you’ve got a problem with it, come see me to sign off on it.”)
Bizarre, Hospital, Patients, USA | Healthy | April 7, 2019
(My grandfather has fallen, hit his head hard, and had a stroke. Doctors are trying to figure out if the stroke he had caused the fall or if he fell so hard that it caused a stroke. Shortly after he is transferred to the stroke ward from the ICU, the doctor is asking my grandfather some questions to check his mental condition.)
Doctor: “Do you know what year it is?”
Grandfather: “Lady Gaga.”
Doctor: *slight pause* “Okay, but do you know the year?”
Grandfather: “2029.”
(Unfortunately, he wasn’t joking with his responses, but his doctors say he is making a good recovery even though he’s not quite sure what year we’re in.)
Doctor/Physician, Hospital, Jerk, Salt Lake City, USA, Utah | Healthy | April 5, 2019
(My mom is an x-ray tech at a world-renowned children’s hospital. She helped pioneer a number of techniques now commonly used today, but the hospital’s main focus is on the patient’s overall welfare. This involves things like minimizing the number of x-ray frames taken to cut down on radiation exposure, cropping x-rays as tightly as they can to cut down on radiation scatter, etc. Most doctors treat the techs well and make sure they have all the necessary information, but one new doctor doesn’t seem to get how things work at this hospital.)
Doctor: “I need a head x-ray on this patient. Forward facing.”
Mom: “Great. What am I looking for?”
Doctor: “You don’t get to ask questions. I tell you what frames to take, and you take them. Me: doctor! You: tech! You don’t talk to me!”
Mom: *doesn’t say a word, just smiles politely and goes to take the x-ray*
(As per the hospital’s policy, she narrows the field as small as she possibly can, so literally only the skull itself is in the path of the radiation. The kid has a full head of curly hair, by the way. After the films are developed and sent up, the doctor comes storming down, furious.)
Doctor: “How could you not get a picture of his shunt?!”
Mom: “What shunt?”
Doctor: “The one in his skull! The whole reason for wanting to x-ray him in the first place!”
Mom: “Well, maybe, if you’d told me why you needed the x-ray, I would have focused on that area. Instead, you just told me to shut up and take the x-ray, which I did exactly according to hospital policy. The kid has a ton of hair; there’s no way to see the shunt, and no one told me he had one, nor was it included in the written orders. If you want an x-ray of something specific, you need to specify!”
Doctor: *glares, and then stomps off to tattle to the head of Radiology, who reads him the riot act for being so rude to a tech*
(Mom did retake the film, this time focusing strictly on the shunt and its surrounding area. She felt very bad that the kid was being exposed to a second dose of radiation, however small, though.)
Doctor/Physician, Hospital, Ignoring & Inattentive, Salt Lake City, USA, Utah | Healthy | April 3, 2019
(My mom is an x-ray tech at a world-renowned children’s hospital. Patient welfare is the top priority, so they try to minimize tests and procedures as much as possible.)
Mom: *walks into the break room to see two doctors and an x-ray tech — all male — looking at a series of films*
Doctor #1 : “Obviously, we need to operate, cancerous or not. So, I say we just skip the biopsy and go straight in. We don’t want to put her under twice for no reason!”
Doctor #2 : “I agree, but these tumors are very unique. I’ve never seen anything quite like them, and with them being so close to both her heart and her lungs, I’m worried about what will happen if we do take them out. We don’t know how firmly they’re attached or entrenched in either of those organs.”
Mom: *curious* “Do you mind if I have a look at the films? If you haven’t seen a tumor like this before, it must be very rare.”
([Doctor #2 ] hands over the films, and then continues to debate with his colleague about how quickly they can schedule the surgery, while Mom spends a few minutes looking closely at the x-rays.)
Mom: “Um, guys? We’ve got a problem here, but I don’t think it’s the problem you think it is.”
Tech: “What do you mean?”
Mom: “I don’t think that’s a tumor.”
Doctor #1 : “Of course it’s a tumor! What else could it be?”
Mom: “A hair tie.”
All: “WHAT?!”
Mom: “You know, those little round hair ties? The elastic kind with a pair of balls on the ends that little girls like?”
Doctor #2 : “Yes, my daughter uses those. But what makes you think…”
Mom: “These tumors are perfectly round, they’re both exactly the same size, they slightly overlap, and if you look really closely, this one even has a hole through it… exactly where the elastic would be.”
All: *looks like she just hit them in the face with a board*
Tech: “You can’t be serious!”
Mom: “Do you want me to retake the film, just in case? I mean, I don’t want to expose her to more radiation, but better a single film than opening her rib cage! And if I’m wrong, then fine. But we wouldn’t want to operate on a child without being certain.”
Doctor #2 : “Do it. Fast! She’s in room [number].”
Mom: “On it!”
(She runs up to the girl’s room
Mom: “Hi! I’m [Mom], one of the x-ray techs here at [Hospital]. There was a little problem with one of your daughter’s x-rays, so we need to retake it really fast. No need to worry!”
Girl: “I wiggled, didn’t I?”
Mom: “Don’t worry, sweetie. You just need to hold still for one last picture, I promise!”
(Mom, the girl, and her mother all head down to Radiology. When then get to the door, Mom asks the girl to take off her hair tie — yes, one of the kind with the little plastic balls! — from the end of the braid hanging down her back.)
Girl: “Do I have to? The other guy didn’t make me, and I don’t want my braid coming out!”
Mom: “Here. Let me see if I can find you an elastic. We just can’t have the little baubles; they might confuse the doctors when they’re reading your x-ray.” *goes to her purse and digs out an elastic of her own* “Here you go! Your mom can help you change that, and then she can wait right outside the door. We’ll only be a minute.”
(After helping the girl wrap a protective apron around her waist and hips, Mom took the film, and then the girl went back to her room. Mom immediately developed the film, and, as predicted, there were no tumors. The little girl was treated for her pneumonia and was sent home, healthy and happy, a week later. It became hospital policy after that to check for hair ties, barrettes, bobby pins, etc., before taking any x-rays.)
Blood Donation, Madison, Silly, USA, Wisconsin | Healthy | March 31, 2019
(It’s my second time selling my plasma. The tech who got me hooked up the first time is floating around but isn’t the one to hook me up this time. I hear them talking about how many jabs it took them and how fast the machine is pulling blood out of me this time.)
Me: “You’re making me sound like a science experiment.”
Bizarre, Crazy Requests, Ignoring & Inattentive, Pets & Animals, USA, Vet | Healthy | March 17, 2019
(I’m just having one of those “glitch in the Matrix” weeks, where weird things keep happening out of the blue. This is just one example. I work in a vet clinic. It’s Tuesday evening. I’m the only staff member still at work, and we’re less than an hour from closing. The vet has gone to her other office for the evening, and we’re only still open for pickup — meds, patients, etc. The door opens and a woman walks in.)
Me: “Hi. How can I help you?”
Woman: *smiles confidently at me* “Oh, hello. I am here with my chicken.”
Me: *sure I heard wrong since we don’t treat livestock* “I’m sorry, your chicken?”
Woman: “Yes. She is sick.”
Me: “I apologize, but we don’t see livestock here. And the vet is not here currently. But you may want to try [Larger Emergency Vet Hospital]; I believe they see livestock. I can give you their information if you need it—”
Woman: *suddenly enraged, her face turning violently red* “NO! I was told you see chickens!”
Me: “Ma’am, I apologize, but we, unfortunately, do not have a vet who treats livestock here. I recommend trying to see if [Larger Emergency Vet Hospital] is able to see her.”
(Getting redder by the moment, she shoves the basket with her chicken in it in my face; she’d had it under the raised counter where I couldn’t see it.)
Woman: “YOU NEED TO SEE MY CHICKEN NOW! SHE IS SICK!”
Me: “I’m so sorry, ma’am, but there’s nothing I can do. Even if my vet was here — unfortunately, she isn’t right now — she doesn’t treat chickens. Other than referring you elsewhere, I can’t help you.”
(She shoves her chicken in my face again. It is getting increasingly upset each time the owner violently swings her basket into my face.)
Woman: “YOU ARE WRONG! I WAS TOLD YOU CAN SEE CHICKENS!”
(I open my mouth to repeat everything again when the woman abruptly makes a frustrated screech to cut me off. Clearly aware she’s not going to get her way, she stomps out. Then, from the hallway, I hear
Bosses & Owners, Doctor/Physician, Hospital, Ignoring & Inattentive, USA | Healthy | March 16, 2019
(I throw my back out at work. I am a female in my 20s. My line manager, who is male and around my age, gives me a ride to the ER and helps me in as I am in too much pain to walk. We are both in uniform. We speak to a doctor and explain exactly what happened, and he orders an x-ray. Afterward, my manager helps me into a cubicle and the doctor comes back in. I am still in a hospital gown from the x-ray.)
Doctor: “You’ve torn some ligaments. You’ll need to rest for two weeks to let them start to heal. I’ll get you some pain relief, and then you can go home.”
(He leaves and comes back a few minutes later.)
Doctor: “I know you’ve had an x-ray, but I have to ask. Is there any chance you could be pregnant?”
Me: “No, none.”
Doctor: “Are you sure?”
(My manager looks away uncomfortably.)
Me: “I’m certain I’m not pregnant.”
Doctor: “Okay, this will help for a few hours, and I’ll also give you a prescription for some painkillers.” *whips out a syringe*
Me: “Okaaay…”
Doctor: *reaching for my gown* “This needs to go in your buttock, so if you’ll turn around…”
Manager: “I’ll just be outside!” *turns bright red and literally leaps through the curtains*
El Paso, Health & Body, home, Patients, Siblings, Texas, USA | Healthy | March 15, 2019
(My older sister currently works at as an ER nurse. I am woken up one Saturday morning by my cell phone ringing.)
Me: “Hello?”
Sister: “I need you to come downstairs, right now.”
(I get up and walk down to the living room to find her and my parents all watching me descend.)
Me: “What’s going on?”
Sister: “I slipped on the stairs and broke my toe.”
Me: “You need someone to drive you to the hospital?”
Sister: “NO! My coworkers and I always joke about someone coming to the ER because they stubbed their toe. I am not going to the hospital because I hurt my toe.”
Me: “So, what do you need from me?”
Sister: “I need you to reset the bone. Mom is too squeamish and Dad is too gentle. You just need to pull on it quick, like taking off a bandage.”
Me: *shrugs* “Okay.” *walks over and yanks on the crooked toe*
Sister: *gasp of pain followed by a relieved sigh* “Thank you.”
(During her next shift at work, someone commented on her slight limp. She admitted to the accident and the doctor on hand insisted on x-raying her foot. The bone in the toe was indeed broken, but perfectly realigned.)
(I am home alone on our farm one afternoon — my family is out on errands — and there is a knock on the door. When I open the door, a man is standing there and there’s an SPCA van in the driveway.)
SPCA: “Hello, miss. We’ve had a complaint put forth about your animal welfare.”
Me: “What?!”
SPCA: “That horse over there.”
(He pointed at a horse in the field that my mum had taken in from a neighbour who was going to send her to the glue factory — yup, that’s really a thing. She was clearly sickly and dying, but we were giving her the best life we could until she passed, something her previous owner had no intention of doing. It was a serious charge and took almost a week to clear up… and $200 to get the vet out and write a note that we were giving her all the care she needed.)
Bizarre, Illinois, Insurance, Pharmacy, USA | Healthy | March 14, 2019
(My insurance company has decided to stop covering one of my prescriptions for unknown reasons. I get a notice from them on a Friday afternoon, as well as an email from the pharmacy, that the prescription in question is due for a refill. Since it’s Friday at three pm, I figure I’ll just pay the cash price for it this month and call my insurance company next week. I click the link in the email to refill and go back to work. An hour later, I get a text update saying the prescription has been put on hold. I call my pharmacy.)
Me: “Hi. My name is [My Name], and I’m calling regarding my prescription I just sent for a refill.”
Rep #1 : “Sure, I’ll look at that… Oh, it looks like your insurance won’t cover it for whatever reason.”
Me: “I know. I’ll just pay the cash price this month. How much will it be?”
(I wave and walk out. I drive back over the next day, where there is yet another rep behind the counter.)
Me: “Hi, I’m [My Name], and there should be one ready for me.”
Rep #3 : “Yes, it’s filled and ready to go. One minute while I grab it!”
(He grabs it and starts ringing me out.)
Rep #3 : “Oh, um… I need to get the pharmacist. Something isn’t correct.”
Me: “If it’s the copay, I know about it! It’s not an issue!”
([Rep #3 ] disappears into the back. I throw up my hands in frustration. He comes back out a few minutes later.)
Rep #3 : “There’s a copay on this. There shouldn’t be. We can look into this for you.”
Me: “LISTEN TO ME. You are the third person that I’ve explained this to. I know about the copay. It’s fine. My insurance company screwed up. All I want to do is pay and go home!”
Rep #3 : “I apologize for the issue. I don’t know what happened with your insurance… Hold on. Did you say you are going to pay?!”
Me: *through gritted teeth* “YES.”
Rep #3 : “Oh. OH! Yes, I’d be happy to process that for you! No problem!”
(I can only imagine how many temper tantrums people have thrown over copays to prompt that reaction from THREE pharmacy techs!)
Bizarre, Funny Names, Germany, Insurance, Medical Office, Patients, Reception | Healthy | March 13, 2019
(I work for an insurance company. When people forget or lose their insurance cards, the doctor’s office often calls us to confirm if the insurance is up and running. I get one of these calls.)
Receptionist: “I am calling to confirm the insurance of a patient. It’s [Patient], born [date], living at [address].”
(I look up the data, double checking that I am really talking to a doctor’s office.)
Me: “Yeah, he was insured with us up to [date a few months in the past].”
Receptionist: “Well, do you know where he is insured now? He is sitting here, waiting for treatment.”
Me: “What do you mean, he is sitting there? According to my information, he died a few months ago.”
(Turns out, the doctor had two patients with the same name and birthday, and both were insured with us. And the receptionist called up the file just using that information. Only after we asked the patient for his address did we confirm that he was the other patient. I still wonder what went through his mind when the receptionist told him, “I have your insurance on the line; they say you’re dead.”)
Bizarre, Jerk, Medical Office, Patients, USA | Healthy | March 13, 2019
(I am a medical assistant in a community health clinic, with a fully-stocked retail pharmacy on the premises. This patient uses our pharmacy and has been put on a strict refill schedule for his emergency inhalers due to extreme overuse. Normal use is a maximum of two of each per month. He had gone through nine of [Inhaler #1 ] in two months before the pharmacist contacted the doctor. The pharmacists have counseled him multiple times on proper use, and I’ve reached out multiple times to offer an appointment to address the root cause of his trouble breathing. He declines every time, claiming he needs his inhalers to breathe, that he’s going to have a coronary without them, and that we just want him to not be able to get enough oxygen. Every time I hear this rant, I note that it is extremely long-winded and that he can get through multiple run-on sentences without having to take a breath. His doctor has even called him personally to lay down the refill schedule and explain the cardiac-related consequences of continued overuse. I receive a voicemail from this patient, in which he goes on with another long-winded rant about how the doctor NEEDS to refill his medication. Because of a very well-documented refill schedule and the doctor’s notes that he will NOT refill early under any circumstance, as well as previous in-person discussions with this doctor about this patient, I don’t even need to ask the doctor to advise on the situation. I see that one [Inhaler #2 ] should be available for a refill, but [Inhaler #1 ] won’t be available for another week and a half; he’s literally filled it just a few days ago! I call the patient. This is part of the way into the call, and yes, he is yelling the entire time.)
Me: “With all due respect, the inhalers are only treating your symptoms. Continuing to use them at the rate you were doing so puts you at serious risk for a cardiac event, including a heart attack—“
Patient: “NOT GIVING ME MY INHALERS PUTS ME AT A RISK FOR A CORONARY BECAUSE I’M NOT GETTING ENOUGH OXYGEN. YOU PEOPLE JUST DON’T WANT ME TO BREATHE!”
Me: “Sir, we don’t want you to have a coronary, either, which is why we want to address the root cause of your condition.”
Patient: “NO. YOU STOP THERE. JUST TELL THE DOCTOR THAT HE NEEDS TO MAKE THE PHARMACIST FILL MY PRESCRIPTION! THEN THE PHARMACIST FILL BE REQUIRED TO FILL IT!”
Me: “[Doctor] can’t make the pharmacist do anything.”
Patient: “YES, HE CAN! ONCE HE WRITES THE PRESCRIPTION THE PHARMACIST IS REQUIRED BY LAW TO FILL IT!”
Me: “Sir, [Doctor] is a doctor; he is not a supervising pharmacist. He can only write the prescription. Pharmacies are allowed, by law, to question and even deny prescriptions at their own discretion for patient safety.”
Patient: “DON’T YOU INSULT MY INTELLIGENCE!”
(He didn’t get his inhaler refilled early. I later went down to the pharmacy and told the supervising pharmacist. He found it even funnier than I did!)
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