What The Oak Leaf Wants, The Oak Leaf Gets
Hospital, Impossible Demands, Military, Reddit | Healthy | CREDIT: thearticulategrunt | May 19, 2021
I am a Captain and have been assigned as chief of security for an Army hospital. I am in my office when a Lieutenant Colonel comes in.
Lieutenant Colonel: “Hey there, Captain. I need you to take care of an issue for me.”
Me: “Of course, sir. If it is within my area and power, I’ll see what I can do.”
Lieutenant Colonel: “Well, the general’s driver’s wife is in the maternity ward having just had her baby and she has a problematic roommate — always closing the curtain and blocking her line of sight to the window and messing with the tv. I need this woman moved to another room.”
Me: “Umm, that’s definitely outside my area of control, sir. I don’t oversee or control anything with patients unless it is an issue of security, safety or—”
Lieutenant Colonel: “Yes, yes, I know, but you know everyone, and the doctors and nurses will listen to you more than me. You are one of them now and they rely on you.”
Me: “Sir, really—”
Lieutenant Colonel: “I know, I know, no promises. This would really make the general happy, though. His driver is like a second son to him, so I would really owe you. It’s room number [number]. Just give it your best for a fellow infantryman, okay?”
I breathe deep and pause for a moment.
Me: “What room number again, sir?”
Lieutenant Colonel: *Smiling* “[Number].”
Me: “Roger, sir. I’ll look into it and do my best. I’ve got a couple of favors I might be able to use.”
Lieutenant Colonel: “Outstanding! Thanks.”
And he leaves. So, up I go to maternity to find the head nurse. She is not pleased as, apparently, the Lieutenant Colonel had been here earlier trying to sling his weight around and came to find me when it had no effect. I point out the room, though, and she smiles. We both chuckle a little bit.
Me: “So, can you help me out with making this all be good? Please.”
The head nurse gives me a big friendly smile.
Head Nurse: “Well, the corner room is open. We could move the bothersome lady in there, though she will likely have a new roommate later today. Then again, once the bed is clean and reset, we will likely be putting another lady in with the driver’s wife, too. Matter of fact…”
She pauses, looking over files.
Head Nurse: “It will probably be [Patient] having her fourth kid. She was likely to be going in the corner room, but with the move, she would have to go in with the driver’s wife.”
Me: “Well, if that’s how it has to be. As long as we can accommodate the Lieutenant Colonel’s request.”
Head Nurse: “Okay, but you are helping move the lady out of the room.”
Me: “Yes, ma’am, of course.”
The lady who had been causing SUCH disturbances for the driver’s wife was quite calm and gave no issues with the move nor even asked any questions. I called the Lieutenant Colonel once it was done and made sure to tell him I had no concrete knowledge if or when a new roommate might be moved into the room but that the staff was really not happy with the move and extra work. He thanked me and I never heard anything of it again.
The entertaining part of the whole thing? The bothersome lady who got the room with the better view — the woman who kept closing the curtain for some privacy and turning down the loud crap the driver’s wife kept putting on the TV — was my wife, who had just had our first kid.
Make It Up To Her Or Face Her Withering Stare
Golden Years, Grandparents, Nurses, Nursing Home, Patients, The Netherlands | Healthy | May 17, 2021
My grandmother always liked to look nice; she liked to regularly get her hair and nails done and preferred to spend a little extra on stylish clothes. She also almost always wore makeup — just a little colour to liven up her face a bit. She still did this when she was past ninety and had to move to a nursing home.
The move was not caused by diminishing mental faculties — she remained sharp as a tack until the day she died — but she had become wheelchair-bound after a nasty fall and her physical health had already been deteriorating. The home she moved into was very nice, but apparently, some of the staff were not used to elderly ladies paying as much attention to their looks as my grandmother did.
I was visiting Grandma when a young nurse came in to help her with her eyedrops. Her face took on a look of pure astonishment.
Nurse: “Why, Mrs. [Grandma], are you really wearing lipstick?”
Grandma must have been rather irritated at the tone and the apparent implication that elderly women wearing lipstick is something to marvel at, because her reply was rather indignant.
Grandma: “Yes, I am. I might be old, but I’m not withered!”
After the flustered nurse left, I nearly rolled off the couch with laughter. “I might be old, but I’m not withered” has since become a family favourite; whenever an older relative gets a comment along the lines of “Looking good for your age,” they fire off Grandma’s response. Everyone in the know then immediately bursts into laughter and starts reminiscing about dear Grandma.
CAT Scans In The Twilight Zone
Bizarre, Colorado, Employees, Ignoring & Inattentive, Lazy/Unhelpful, Medical Office, USA | Healthy | May 15, 2021
I arrive early for my CAT scan and sit in the waiting room. [Tech #1 ] comes out of the back.
Testing Positive For Not Listening
Current Events, Health & Body, Impossible Demands, Laboratory, USA | Healthy | May 12, 2021
I work in customer service for a testing lab, mostly testing people who need a negative test for international travel. While we’re able to answer 99% of customers’ questions, we legally can’t give medical advice since we’re not medical professionals.
Customer: “I’m supposed to travel next week, but I also just got an email that I can get my vaccine this weekend. Will the vaccine affect my results? Should I get the vaccine or not?”
Me: “While we haven’t had any issues with the vaccines affecting our tests, it would be best to ask your doctor about whether you should get the vaccine before traveling. I’m not allowed to give medical advice to customers.”
Customer: *Now yelling* “I’M NOT ASKING FOR MEDICAL ADVICE! I’M ASKING IF I SHOULD GET THE VACCINE OR NOT!”
Not Seeing Eye To Eye, Part 5
Jerk, Ohio, Optometrist/Optician, Patients, Stupid, USA | Healthy | May 10, 2021
I’m a technician at a local eye clinic. I call back a new patient. I get his history and find out he’s diabetic and uses scleral lenses — the kind that covers the entire eye. Diabetes can wreak havoc on the eyes if not controlled.
Me: “What brings you here?”
Patient: “I’ve had pain in both my eyes the past two weeks.”
Me: “Oh, I’m sorry to hear that. I see you wear sclerals. How long have you been using them?”
Patient: “Oh, these are about ten years old. They’re in great shape!”
Me: “Oooookay? How long per day do you wear them?”
Patient: “Oh, I don’t take ‘em out! They’re so comfortable and I forget they’re there!”
My eyes instantly start to hurt for him, but I continue.
Me: “So… how long have these been in your eye?”
Patient: “About two months!”
Me: “So, you haven’t cleaned them or taken them out of your eye in two months?!”
Patient: “Nope. It’s not my contacts that are bothering me, though. My eyes just hurt.”
Me: “Okay… and you’re diabetic, correct? What’s your blood sugar usually run?”
Patient: “I don’t know; I rarely check. Like 400 something?”
I’m almost speechless but I continue.
Me: “Well, we need to take the contacts out so the doctor can look at your eye.”
Patient: “Do we have to? Taking them out will make my eyes hurt more.”
Me: “Yes. Yes, we do.”
The patient takes his lenses out. They are covered with dirt and build-up to where the lens is a milky grey color rather than clear. I look at the patient’s eyes and they are beet red and swollen. Finally, the doctor comes in after I tell him what’s going on.
Doctor: “Let’s take a look.”
After examining the patient, the doctor can see two huge corneal ulcers exacerbated by uncontrolled diabetes from extended lens wear causing the pain. The doctor explains that these are serious and can lead to permanent scarring which can be irreversible.
Doctor: “These are serious. You need to keep your lenses out to let the eyes heal.”
Patient: “No.”
Doctor: “No?”
Patient: “I’m gonna keep wearing my lenses.”
Doctor: “You really shouldn’t. If this infection doesn’t heal, you can be left with scars or could possibly develop into something much worse and lose the eye.”
Patient: “I don’t care. Give me my lenses.”
Doctor: “My tech has them. She’s finishing cleaning them for you.”
Patient: “Why in the h*** would you clean them?! They were fine!”
Doctor: “Sir, I can’t let you wear these in good conscience knowing it’ll make the problem worse.”
Patient: “F*** y’all! I’m going somewhere else where they know what they’re talking about. These contacts didn’t do anything to my eyes!”
He left with his contacts. We thoroughly documented the encounter and went on about our business.
A month later, he came back threatening to sue our company because he claimed we told him he could continue his lens use and never gave him any treatment for his condition — he left before we could — and now he had a pretty significant corneal scar in both eyes and would require a transplant. My doctor simply printed out the exam notes for him and told him he’d love to see him try. Harsh on my doctor’s part maybe, but don’t fight the people trying to help you!
Not Seeing Eye To Eye, Part 4
Adorable Children, Health & Body, Jerk, Park, Schoolmates, Strangers, USA | Friendly | June 5, 2018
(I have heterochromia, which means I have two different colored eyes. My left one is blue and my right one is brown/hazel. I’ve had many people comment on them, good and bad. Example #1 : I’m taking pictures of the wildlife in the park for a school project. We’re taking a break and decide to make small talk.)
Me: “I like your bracelet.”
Partner: “Thanks, it was a birthday gift.”
Me: “Lucky.”
Partner: “Have you ever considered surgery to make both your eyes the same color?”
Me: “Does something like that exist?”
Partner: “Yeah. My aunt hates contacts but loves blue eyes.”
Me: “Unless it’s glaucoma or vision correction, I don’t feel comfortable going through expensive eye surgery.”
Partner: “But you’d look normal!”
Me: “My definition of normal and yours seem to be at different ends of the spectrum.”
(Example #2 : Same park, weekend, I’m painting the pond.)
Mother: “Go on. Ask her, sweetie.”
Little Girl: “Excuse me, miss?”
Me: “Yes?”
Little Girl: “Are you a witch? Your eyes are odd.”
Me: “Shhh. If my father hears someone figured out my secret, he might give me twice my magic homework.”
Little Girl: “I promise I won’t tell.” *makes a “my lips are sealed” gesture and skips happily to her mother*
Not Seeing Eye To Eye, Part 3
Convenience Store | Working | April 11, 2013
(I’m at the store near my house, buying a six-pack of beer. I’m partially blind, but know my neighborhood well, and buy my beer/soda/snacks there regularly. This day, there is a new clerk.)
Clerk: “I’ll need to see your driver’s license for the beer, please.”
Me: “Sure thing, boss!”
(I hand over my state-issued ID, which is different from a driver’s license.)
Clerk: “This isn’t a driver’s license. You said you had a driver’s license.”
Me: “This is a state-issued ID. It functions exactly like a driver’s license for most purposes, except for driving.”
Clerk: “So, you’re a drunk driver, and they took your driver’s license away? I shouldn’t be selling beer to an alcoholic.”
Me: “No, I never had a driver’s license. I’m blind, I can’t drive.”
Clerk: “…because they took your license away. I don’t think I should sell this to you. You’ll wind up killing someone, and it’ll be my fault.”
(By this time, the owner realizes what’s going on and speaks up.)
Not Seeing Eye To Eye, Part 2
Bank, Employees, Stupid, USA | Working | July 4, 2012
(I am a customer at a bank. I am accompanying a friend who happens to be blind. He does not wear dark glasses, so his blindness is apparent to anyone who can see his face. After making a deposit, my friend asks for his balance, and the teller requests his driver’s license as proof of identity. My friend hands her his state-issued ID card.)
Teller: “I am sorry, sir. This ID is not acceptable. I need to see your driver’s license.”
Friend: “I do not have a driver’s license. This is my state ID.”
Teller: “I have to see your driver’s license to verify your identity before I can tell you the balance on this account.”
Friend: “Miss, I do not have a driver’s license. I cannot drive. This card is equivalent to a driver’s license for identification purposes.”
Teller: “Everybody over sixteen can drive, sir. If you do not have your driver’s license, I cannot give you the balance.”
Friend: “Look at me, miss. I am blind. Do you really think I should be able to drive?”
Back Pain Sufferers, There Is Hope!
Awesome, Doctor/Physician, Florida, Medical Office, USA | Healthy | May 6, 2021
I’m twenty. For the past few months, I’ve been getting experience in my major field by working long hours in a lab, counting out microscopic worms on Petri dishes. It’s not difficult or too taxing, but I’ve noticed lately that the way I have to sit to reach the scopes has triggered some lower back pain around the center of my hips. I try to ignore it for about three weeks, as my father just laughs when I mention it and I’m worried that my doctor, the pediatrician I’ve seen since birth, will do the same because of my young age and lack of strenuous activity.
It gets to the point that I can barely walk and every few seconds, a shooting pain jumps down from my back to the front of my knee. It’s beyond anything I’ve ever felt, before or since. The spasms keep me at night, and when I wake up one morning to discover that I can’t lean forward or backward more than a few millimeters, I finally go in to see the doctor. As my main doctor isn’t in that day, I’m paired with a new doctor in the practice I’ve never met before. She’s much younger than the others I’ve seen and is incredibly pleasant.
Doctor: “So, I’ve heard you’ve been having back spasms?”
Me: “Yeah. I know, I know, I’m too young to have a back problem. I haven’t had any big jolts to the system or anything, nothing more stressful than sitting in a lab all day, but no matter what I do, I can’t shake this. I didn’t want to bother you guys during the flu season with what’s probably just a stupid pulled muscle but I haven’t slept for two nights now. Laying down or sitting up seems to make it worse, and the over-the-counter painkillers don’t put a dent in it.”
Doctor: “Hey, it’s no problem at all! In fact, I wish you had come in a bit sooner! Back spasms can be really serious, so let’s see if we can figure this out.”
The doctor chats with me about what I’ve done so far to ease the pain and what showed any improvement or made it worse and puts me through some simple range of movement exercises
Doctor: “Okay, I’m going to do a few little tests that should confirm my suspicions about this. I’m going to be putting my thumbs at those little dimples you get at your lower back, okay? Just tell me if it hurts, and which side hurts most.”
I feel something akin to a nail being driven into the area she’s touching.
Me: “Holy moth— Left! Left side! Haha, ouch, Doc.”
Doctor: “Sorry! Sorry, just one more. Pop up there, lay down, and cross your right ankle over your left knee.”
When I lay down, my entire pelvis should be an inch closer to the ground than it is, and I mention it to her.
Doctor: “That’s normal if this last one gives us a positive sign. When I push down on your right knee here, is there—”
Me: “Pain?! Yes. Yes, there is.”
Doctor: “Positive sign! With how long you’ve let this go, it may be too tight for me to fix this here without you doing some home stretches first, but I’ll give it a shot if you’d like?”
Me: “Please, yes. Anything. Feed me to a lion if it would make this stop hurting so much.”
The doctor moves my left leg off the table to hang down the side and shifts my body so my hip also hangs off and instructs me to push up against her downward force on my left knee. My pelvic area makes an ungodly loud cracking sound that can probably be heard in the lobby as it feels like my entire pelvis drops down that missing inch. I fully expect extreme pain.
Me: “AAAGH— Oh, hang on.”
I sit up without difficulty.
Me: “Holy crap. It’s a little sore, but holy crap! You’re a miracle worker! What did you do?! I could kiss you right now!”
Doctor: *Laughing* “I put your sacroiliac joint back in alignment. It’s common for women to have problems with it, though it’s usually after childbirth or an impact accident like a car crash.”
Me: “Yeesh, no chance of that here, and I’ve never been in a wreck.”
Doctor: “Well, it’s unusual, but long periods of sitting in some positions can stress the ligaments and allow the joint to move out of alignment bit by bit. Please, if it ever starts to flare up again, don’t wait so long to come in! It should be manageable with targeted stretching exercises, and I’ll grab you our printout of the ones that should help, but don’t let it get this out of control next time!”
The next day, after a very good night’s sleep, I wrote two letters: one to the head of the clinic commending the doctor for her quick diagnosis and solution, and another to the doctor herself thanking her profusely for taking me seriously right off the bat and being so delightfully friendly during the whole appointment, despite it being a last-minute walk-in. I delivered them with snacks and chocolates for the staff and thoroughly enjoyed showing them how I could once again move without pain. I had to leave their practice once I aged out earlier this year, but I’ve never had a better experience with any other doctor.
A Sudden Jab Of Terror
Children, Medical Office, Missouri, Nurses, Patients, USA | Healthy | April 29, 2021
When I was around five or six, I was at the doctor’s office for a checkup. I knew I would be receiving an injection, and I was terrified of needles. My mother stepped outside of the room with the doctor while we waited for the nurse to come by with the shot.
There was a slight knock on the door and a nurse popped her head in.
Nurse: “Hi! I just need to grab something real quick.”
And she proceeded to pull out the biggest needle I’d ever seen in my short life! I screamed bloody murder.
My mother and the doctor came running back into the room to find the nurse frantically trying to calm me down, but I refused to even let her touch me. The nurse showed the doctor the needle.
Nurse: “I didn’t mean to scare anyone! I feel horrible.”
After the nurse left, my doctor sat down with me.
Doctor: “That needle is meant for more difficult patients and it does hurt, but you are getting the regular-sized needle that hurts much less.”
I later learned the nurse’s needle was for bone marrow aspiration. I received my injection with no complaint.
Those Customers Will Have You In Stitches
Bigotry, Health & Body, Iowa, Jerk, Medical Office, Retail, USA | Healthy | April 27, 2021
I work in a doctor’s office that happens to be located inside a big box retailer. A few days ago, I had three punch biopsies done. The bandage on my shoulder blade feels weird, so I have a coworker check it for me.
An older and very condescending customer walks up and sees the bandage.
Customer: “You young people and your tattoos!”
For the record, I’m forty-five.
Customer: “What did you get, your latest boyfriend’s name? Or something else you’ll regret later in life?”
I choose my words carefully.
Me: “I have stitches on my shoulder blade from a punch biopsy to see if I have melanoma from multiple horrific sunburns in my youth. Would you like to see them?”
If You’ve Got Urine There, You’ve Got Bigger Problems
Colorado, Denver, Funny, Health & Body, Home, Non-Dialogue, Patients, USA | Healthy | April 25, 2021
I’ve been diagnosed with a urinary tract infection, so I am taking an antibiotic as well as pills to lessen the discomfort when urinating. I carefully read every word on the package.
This particular medication turns your urine bright orange which, the package sweetly says, will permanently stain clothes, washcloths, rugs, wood floors, and… contact lenses!
What A Bunny Misunderstanding
Doctor/Physician, El Paso, Funny, Restaurant, Texas, USA | Healthy | April 23, 2021
This happened when I was in high school in the 1970s. We had just finished our production of “Harvey” and had gone to the local twenty-four-hour chain restaurant. We were all still in costume and, as I played the sanitarium assistant, I was wearing what appeared to be medical-type clothing. As I walked into the restaurant, a little behind my fellow cast members, a guy came up to me.
Guy: “Is everyone in the accident all right?”
I had no clue why he asked me that, so I just looked at him and said:
Me: “I don’t know.”
And I went to join everybody.
As I sat down, I noticed that there were cops and an ambulance a few blocks down the street. That’s when it hit me: he thought I was a real ambulance attendant!
I can only imagine what he thought, a first responder going into a restaurant when there were injured people to deal with. My other thought was, “I’m sixteen; do I look like an adult to you?”
Not Allergic To A Sunny Disposition!
Beach, California, Health & Body, Jerk, Strangers, USA | Healthy | April 21, 2021
I have a blood disorder called EPP; basically, I’m allergic to the sun. I’m sitting in a tent on the beach to shelter myself. Two girls who look about fourteen or fifteen see me — age ten — with my gloves, sunscreen, and huge sun hat.
Me: “It is real, and I’m just glad you don’t have it.”
I went back to playing with my little cards and they walked away.
After that, my mom kept telling me that story because she thought it was really nice how I didn’t actually react in an aggressive way. Even though they were being rude I didn’t wish my allergy on them. I know some people are dealing with some crazy allergies; you aren’t alone!
A Most Unreceptive Receptionist, Part 10
Employees, Iceland, Jerk, Medical Office, Reception | Healthy | April 21, 2021
When I was almost nineteen years old, I moved to Iceland to try to work there. I had gotten the job prior to moving, so that and living quarters were not an issue. The job was as an uneducated gardener, so some of it was physical-labour intensive — digging and moving heavy stuff. It was nothing too bad, but as this was very new to me, I did find some new muscles.
One day, about three weeks after I had started, I noticed that my wrist was hurting very badly, every time I tried to use any equipment, light or heavy. Since I had some small problems with my wrist years before, I wanted to get it checked by a doctor to see if it just needed rest or something more.
As I was in a new country, I didn’t understand the local language too well, so I wasn’t sure where to find a healthcare center. Luckily, there was one close to my working area, so I went there to ask them how to get help.
I waited patiently in the queue, and when it was my turn, I asked politely if we could have the conversation in English. The receptionist started to huff, but she did reply in English.
Me: “My wrist is hurting, and I would like to know if someone could take a look at it. Since I haven’t been to a doctor in Iceland before, could you please tell me how I book a time with one?”
Receptionist: *Huffs in anger* “You cannot just walk in here and expect a doctor to just see you! You need to book a time!”
I was very confused, since that’s exactly what I asked for help with.
Me: “Well, yes, that’s what I’m planning on. I’m not expecting a doctor right now, but I just want to know how to book a time. I’ve never done that in Iceland before. Could you help me?”
Receptionist: *Still huffing in anger* “You need to call in order to book at time! This is not how you do it!” *Starts to look at some papers*
Me: *Lost for words* “But… I’m trying to do exactly that. How do I—”
Receptionist: *Cuts me off* “Here! Take this paper and fill it out. Give it back afterward.”
I was very confused, but the papers were in English, so I could fill them out. Afterward, I went back to the receptionist, since I thought maybe now I could get the info I needed.
Me: “Here is the paper. What now?”
Receptionist: *Still clearly annoyed* “Sit down over there. A doctor will take you as soon as possible.”
Me: *Very confused* “But… I did not mean…”
By now, the receptionist was just glaring at me, so I couldn’t do anything else but sit down and wait. Some fifteen or twenty minutes later, a door next to me opened and a doctor asked me to come in.
Doctor: *Visibly not satisfied, but not angry* “You know, you need to book a time before you can see a doctor here. You cannot just walk in and demand one.”
I was now even more confused and annoyed, but I was still trying to be polite.
Me: “But that’s exactly what I tried to do! I did ask the receptionist how to book a time, but they didn’t answer me. They just gave me some papers to fill out and asked me to sit down and wait! I never expected to see a doctor now or even today!”
The doctor finally seemed to realize what had happened.
Doctor: “Really? Well, there is a phone number you can call. And since you live outside of this area, you should go to another healthcare center closer to your address.”
The doctor checked my wrist, and thankfully, it was only about me not being used to this kind of work, so it only needed as much rest as I could give it for a few days. I was still allowed to work.
But I never got an answer to my original question: how do I book a time with a doctor at the healthcare center in my area? It took me at least a year before I found out on my own, and only because I had learned the language well enough.
A Most Unreceptive Receptionist, Part 9
Employees, England, Health & Body, Hotel, Jerk, London, UK | Working | December 18, 2020
A few years ago, a couple of friends and I go on holiday to London. While the flight itself and the customs have been pretty normal, once we are on the way to the city, my friend starts to have a pretty heavy nosebleed. While it’s managed pretty well, it’s still enough to make him look a bit pale; we decide to postpone lunch and get straight to the hotel so that he can rest and recover a bit.
We three enter the tiny hotel’s lobby, and I can already see the receptionist’s eyes widen.
Receptionist: “Um… do you guys need some help? Water? A towel?”
Bleeding Friend: “That would be nice, yeah… Where I can get it?”
The receptionist points to the dining room downstairs, which my friend wobbly descends as he tries to avoid scattering any possible blood droplets. The receptionist then turns to me and my other friend.
Receptionist: “Do I need to call 111? Or is he full of coke?”
Other Friend: “Beg your pardon?”
Receptionist: “Just be honest with me. I won’t tell the police if he’s high; I just need to know in case he starts acting weird. I wouldn’t want to wrestle him down.”
Other Friend: “Uh… No, he’s not?”
Me: “Sorry, but you’ve never met somebody having a heavy nosebleed?”
Receptionist: “You don’t have to hide it, just—”
Other Friend: “Just what? He’s got blood leaking down his nose, for what reason I’ve got no idea. Can we please move on?”
Receptionist: “I don’t want to deal with him if he goes ape-s***, okay? I’m not his buddy or his tamer.”
Me: “Do you want to check us in, or do you want us to go take our business elsewhere?”
He sighed and let us do the check-in process. During our stay, the cleaners opened up our doors a couple of times without warning while we were in the room. While it was likely an honest mistake, I can’t help but suspect that the receptionist was trying to catch us in the imaginary act. Seriously, though, is it hard to believe you can get a natural nosebleed?
A Most Unreceptive Receptionist, Part 8
Jerk, North Carolina, Office, Reception, Stupid, USA | Working | October 19, 2020
I work at a security firm and we mail out notices about our upcoming symposium inviting vendors and customers from all over. These are really cool, interesting speakers: folks demonstrating their new inventions. We even had Henry Lee, the forensic scientist, as a guest speaker one year. Pretty cool. Participants have to pay, of course, but it’s well worth it to drum up business, see cool things, etc.
We use a mailing list to print out the letters and address the envelopes. As I’m going over the list, I see that several of these are outdated and/or completely just wrong. We have about 500 of these, so I continue reading the list. Finally, I get upwards of fifty that are wrong. I speak to our receptionist, who is… well, quite entitled, a spoiled brat, and never wrong.
Me: “Hey, [Receptionist], where is the database for these?”
Receptionist: “Why?”
Me: “Well, a lot of these names are wrong, addresses are wrong, or they no longer exist. I want to correct them so that it’s right this time, as well as making sure it will be updated for next year.”
Receptionist: “No, now is not the time to be updating the database. We need to stuff and send out the envelopes.”
She is LITERALLY refusing to tell me where the database is.
Me: “What do you mean ‘now is not the time to update the database’? Now is the perfect time to update the database, because these names and addresses are incorrect. Like this guy, he hasn’t worked there for months, and this company, they moved like years ago!”
Receptionist: “No, now is not the time…”
She literally repeats herself.
Me: “So, let me get this straight. We know that the database is old and outdated. We know there are several names and addresses that are incorrect… but you want me to print them out anyway, and stuff envelopes and mail them with incorrect names and addresses on them… knowing they will simply come back to us?”
Receptionist: “Yes.”
Me: “…”
We have plenty of time to correct the database and stuff and send the envelopes, so I’m not sure what the rush is. I could see if it was in a few days, but it isn’t for months.
But, since she is refusing to give me access to the database, I simply print out the invitations with the incorrect names and/or addresses and pass them out. We spend the afternoon stuffing, sealing, and affixing the labels onto the envelopes. We then mail out all 500 of them.
As part of my duties, I walk to the post office to get the mail. I enjoy it; I got out of the office, and it’s a nice walk down. So, as you have probably guessed, over the next several days we get TONS of these invitations stamped, “Return to sender, incorrect address,” and I give them to the receptionist. This goes on for DAYS: twenty here, fifty here, another ten…
By the end, we receive over 80% of the mailings returned to us. The receptionist’s eyes widen each and every day, accompanied with a quizzical look on her face. She finally gets mad at me — as it’s my fault, right? Don’t shoot the messenger! — and she finally explodes.
Receptionist: “Why are we getting so many of these bounced back?!”
Me: “Because I told your dumb a** that all of the names and addresses were wrong but you wouldn’t let me correct it, and you told us all to stuff the envelopes, even though the information was wrong!”
She looks at me with anger and even more confusion, though she never denies that I warned her.
The day of the symposium is a joke. It is like when a loser holds a birthday party and no one shows up. I mean, it is ridiculous the small number of folks who attend. We lose an incredible amount of money that day.
Boss: “What the heck happened?! Why did hardly anybody show?!”
Me: “Talk to [Receptionist]. She thought it was a good idea at the time.”
And I simply walked away. No one ever spoke a word about it, and for some reason, the receptionist was still kept. To this day, I wonder if she blackmailed someone or what because she constantly screwed up like that and was never fired or written up.
I quit the company shortly thereafter, but I imagine the future events, since the receptionist never updated the database, were equally underwhelming in attendance.
A Most Unreceptive Receptionist, Part 7
Employees, Hotel, Ignoring & Inattentive, Jerk, Reception, USA | Working | September 16, 2020
I’m checking into a hotel for an event. As I’m a guest of honor, the event is paying for my hotel room. My boyfriend is also staying with me, but the room is in my name. I go to the desk.
Receptionist: “Hi there! How can I help you?”
Me: “I’m checking in; it should be under [My Name].”
Receptionist: “Can I see your ID?”
I hand it over. I’m used to the check-in process, as I’ve been a guest at several other events in addition to attending. The receptionist frowns and looks at my boyfriend.
Receptionist: “Can I see your ID, sir?”
Boyfriend: “The room is in her name; why do you need my ID?”
Receptionist: “She’s not showing up. If you don’t show me ID, I can’t check you in.”
Me: “The room is in my name. It was booked with [event]; they said it’s under my name. Is there another way to check?”
Receptionist: “I’ll just get my manager. He’ll tell you the same thing, though.”
She walks to a room behind the desk, then comes back with her manager.
Manager: “If you don’t show ID—”
Me: “She has my ID. The room is in my name. There is no reason I shouldn’t be able to check in.”
Manager: “Let me check, then.”
He takes my ID from the receptionist and then types on the computer. He then hands me my ID and a pair of key cards.
Manager: “Here you are; you’re in room [number]. It looks like my employee misspelled your name in the search.”
Receptionist: “What? No, I typed it right! You’re just making me look bad!”
Manager: “Sure. I’m sorry for the inconvenience, you two. Enjoy your stay.”
We did enjoy the event, but we also did leave feedback about the receptionist. Talking to a few of the other guests, we weren’t the only ones given trouble
A Most Unreceptive Receptionist, Part 6
Employees, Jerk, Job Interview, Office, Reception, UK | Working | September 8, 2020
I am job hunting and have just been invited to my first interview. I have also just been awarded my doctorate and am using my new title on my application. When I arrive at the interview, I am asked to sit in a waiting room with a number of other visitors and prospective job candidates. After a while, a receptionist enters.
Receptionist: “Doctor [My Name], they’re ready for you now.”
I stand up.
Me: “That’s me.”
The receptionist looks at me with a puzzled expression.
Receptionist: “Are you sure you’re Doctor [My Name]? Because you don’t look clever.”
Gee, thanks for the confidence boost just before the interview! She did later try to explain that she was expecting somebody more nerdy-looking.
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