HEALTH CARE STORIES

[florida80]

They’re Actually Allergic To Self-Control

Alcohol, Extra Stupid, Medical Office, Oklahoma, Patients, USA | Healthy | March 5, 2018


(I work at an eye institute. One day, my coworker tells me about the following exchange.)

Coworker: “Do you have any allergies?”

Patient: “I’m allergic to whiskey.”

Coworker: “Okay… What kind of reaction did it give you?”

Patient: *completely serious* “It made me throw up.”

Coworker: “…”

[florida80]

Sexually-Transmitted Translation

Doctor/Physician, Hong Kong, Language & Words, LGBTQ, Medical Office | Healthy | March 4, 2018


(I am a foreign college student and I need to see a gynecologist for the first time. I also need to fill out a medical information form that’s all in Chinese.)

Receptionist: “Can you read Chinese?”

Me: “The basics, but I have trouble with medical vocab.”

Receptionist: “Okay, start filling what you can and come back when there’s no line.”

(I do so and the receptionist translates while I answer.)

Receptionist: “Okay, this says, ‘Are you sexually active?’”

Me: *circles yes*

Receptionist: “Okay, and this says, ‘What protection do you use? Check all applicable.’”

Me: “Okay, does it say, ‘dental dam,’ somewhere?”

Receptionist: “Huh?”

Me: “Um… for oral protection.”

Receptionist: “This is asking what you do to not get pregnant.”

Me: “So, it’s ‘contraceptive, ’ not ‘protection’?”

Receptionist: “Same thing.”

Me: “No… It isn’t. Okay, where does it ask for the gender of my partner?”

Receptionist: “Gender?”

Me: “Yes. I’m sexually active with women, not men.”

Receptionist: *long pause, looks around as if for help* “Then you put, ‘No,’ for sexually active and skip these questions.”

Me: “Don’t you care about me getting STDs?”

Receptionist: “Huh?”

Me: “It means I can still get STDs, as I’m sexually active, but you want me to put, ‘No,’ for being sexually active.”

Receptionist: *blank stare* “Uh. Let me talk to the doctor.”

(I am not called back for a while, and when I am, it’s for the actual appointment.)

Doctor: “I’m sorry about the form. We never get people like you. Let’s continue.” *hands form back to me*

(I noticed next to the line asking about being sexually active, “lesbian” was written in, in English. She helped me fill the rest of the form, adding — in English — the details it didn’t support, with no further issues.)

[florida80]

Needs To Prescribe Some Anger-Management

Germany, Jerk, Pharmacy | Healthy | March 3, 2018


(I work at a call centre for a German online pharmacy. Unlike other pharmacies, we allow customers to pre-order medicines which requires prescriptions. It should go without saying, but we’re not allowed to ship orders that contain a prescription, until the original is sent to us by a postal service. There are also no shipping costs for our customer, if there is a prescription.)

Me: “Your [Pharmacy]. You are speaking with [My Name].”

Customer: “I placed an order last week at your store and it still hasn’t arrived. Where is it?”

Me: “Oh, that doesn’t sound so good. Could you please tell me your order number?”

(The customer doesn’t have it, so I search for her by name. It takes me a while to find her, as she has a very common name and doesn’t want to give me her postal code.)

Me: “Ah, there we have you. I’m afraid your prescription for [Medicine] hasn’t arrived yet.”

Customer: “This is outrageous! I do not need a prescription for that order! Send them to me at once!”

(I try to stay cool.)

Me: “Ma’am, [Medicine] requires a prescription, by law. We cannot deliver this order until we have the original prescription.”

Customer: “Then you should at least have told me so!”

Me: “Our online store has classified this item as one that requires a prescription. You have also received an order confirmation that asks you for your prescription.”

Customer: “No, I never received a confirmation, so don’t dare lie to me!”

Me: “Uh… Ma’am, I do not understand; you received the confirmation on [date and time].”

Customer: “No, I never did; I’ll show you!”

(I can hear her typing and the sound of a mail program opening. She waits for a moment, and then she starts mumbling to herself.)

Customer: “’Dear Mrs. [Name], thank you for your order. Please send us your your original prescription by mail, so we can continue with that order.’”

(The customer wheezes angrily.)

Customer: “This is way too complicated with your store! Other pharmacies will send them to me immediately!”

Me: “Ma’am, even other pharmacies have to wait for your prescription, as [Medicine] requires one.”

Customer: “I will never order at your store ever again! I’ve never been insulted this badly in my entire life!”

(The customer called the next day. She made a new order without the prescription and asked if that was all right.)

[florida80]

Isn’t Used To This Kind Of Treatment

Canada, Hospital, Jerk, Lazy/Unhelpful, Ontario, Toronto | Healthy | March 2, 2018


(I volunteer in the emergency room of a very large hospital. I’ve volunteered in other departments as well, so I’m quite familiar with the layout. I notice a woman wandering around looking lost, so I greet her and ask if I can help her find where she’s going.)

Patient: “Yeah, I have some questions about some medical treatment I’m going to be receiving.”

Me: “Sure. Which department do you need?”

Patient: “I’m not telling you my personal medical information!”

Me: “You don’t have to, ma’am. I only need to know the category of treatment so I know where to direct you.”

Patient: “Isn’t there some kind of central information desk?”

Me: “Yes, but you’ll have to tell them the same thing.”

Patient: “Well, my medical information is confidential. Just tell me where I can get my questions answered.”

Me: “In order to do that, I need some idea of what you’re here for.”

Patient: “This is a very disorganized hospital.” *walks away*

(I probably should have just directed her to Psych.)

[florida80]

Your Timing Is Just Sick

Bosses & Owners, Health & Body, Jerk, Office, The Netherlands | Healthy | March 1, 2018


(It is evening. I feel I am getting the flu, and that it won’t be better in the morning. I let my team manager know that I will call in sick tomorrow. I stay home for two days and show up at work again. In the stand-up meeting, my manager addresses me.)

Manager: “[My Name], I want to talk about how you called in sick recently. It’s a pity you did so in the evening. It was too early. You should have waited until the morning, like always, and decided then.”

(Everyone in the circle nods and sighs.)

Me: “I don’t understand. I mean, it is good to know it up front, so you can plan ahead with my colleagues.”

Manager: “No, that is not how it works. You showed yourself weak by calling in early. Never do that again.”

(As a result, from then on, those few days a year I was actually sick, I always waited until at least eleven in the morning until I called in, despite HRM wanting to know it as soon as possible every day.)

[florida80]

A Cavity Search

Dentist, Jerk, Liars/Scammers, USA | Healthy | February 27, 2018


(I’ve been visiting the same dentist for about five years, and never had any issues. I’m also over thirty and have never had a cavity, so I consider myself fortunate. I go in for my six-month cleaning and let him know that as a result of a new job, I’ll be moving to a town about an hour away.)

Me: “So, this is the last time I’ll see you!”

Dentist: “Oh, we’ll miss you!”

Me: “I’ll miss you guys, too.”

Dentist: “You know, you could keep coming here. It’s not like we’re that far away, and you’ll be in town to visit your parents, since they live nearby.”

Me: “Um… Well, no, I think I’d like to find a dentist closer to where I’ll be living. You know, just in case I have an emergency.”

(The dentist tries for a few more minutes to convince me to keep visiting him, before giving up. He’s finally done with the exam.)

Dentist: “Oh, bad news. You have eleven cavities.”

Me: *completely shocked* “ELEVEN? Did you say eleven cavities? As in ten plus one?”

Dentist: *sorrowfully* “Yes. Eleven. You’ll need to get those filled right away. Let’s go up front and have my receptionist schedule the first appointment; I think we should do at least two, one side of your mouth and then the other…”

Me: *interrupting* “Wait a minute. I’ve never even had one cavity in thirty-one years! I brush and floss three times a day. You’ve always said how great my teeth look. Six months ago you said everything was fine, and now I have eleven cavities?”

Dentist: “I know. It’s very bad. Come on. Let’s get your next appointment scheduled and [Receptionist] can tell you out-of-pocket costs.”

Me: “You know, I think I’m going to hold off and get a second opinion on this. No offense, but it just seems really extreme. One or two, maybe, but eleven?”

(The dentist was adamant that I needed to get it taken care of right away, but I didn’t budge, and left without making a follow-up. I moved to my new town and found a great dentist who was surprised when I told him my last dentist found eleven cavities. He didn’t find any! Ten years later, I’ve still never had one. The worst part was that a friend of mine worked for that shady dentist; I had to call and tell him what happened and he was so embarrassed. He quit a few months later.)

[florida80]

Treat The Family Betta

Medical Office, Nurses, Pennsylvania, Pets & Animals, Silly, USA | Healthy | February 26, 2018


(I’m the customer in this story. It’s my first day at a new doctor, so they’re asking me standard questions.)

Nurse: “Do you have any pets?”

Me: “Yes. I have eight of them.”

Nurse: “What kind?”

Me: “Three cats, three dogs, and they probably don’t matter, but I also have a goldfish and a betta.” *pause* “Oh, wait. Actually, I have nine. I just remembered that I have a little sister.”

(The nurse laughed for a good minute and a half before she could continue her questions.)

[florida80]

Now You’re Just Being Cilly

California, Doctor/Physician, Hospital, Jerk, Money, USA | Healthy | February 25, 2018


(I have gone to see my new doctor because I have pneumonia.)

Doctor: *after looking at my xrays* “Yeah, that’s pneumonia. I’m going to prescribe you amoxicillin.”

Me: “I’m allergic to the penicillin family. Isn’t that in my chart?”

Doctor: “Yeah, it is… How allergic exactly are you?”

Me: “Allergic enough that I don’t want to risk it?”

Doctor: “I’m just trying to save you money! The other one I can give you is really expensive.”

Me: “More expensive than a hospital stay because of an allergic reaction?”

Doctor: “I’m just trying to save you money. No need to get defensive!”

Me: “I just want to go home and back to bed; just give me my prescription and let me worry about the costs!”

(She grudgingly gave me my prescription, muttering the entire time about how she was just trying to save me money and how ungrateful I was. The non-penicillin medication cost me $15.)

[florida80]

That Pretty Much Covers It

home, Parents/Guardians, Pennsylvania, USA | Healthy | February 24, 2018


(My mother is in her sixties, and while not incredibly vain, she can’t help but be a little interested in various plastic surgical procedures. Since she has gotten to know a plastic surgeon through the ballroom dance club she helps run with my dad, she goes to his office one day for a consultation. I happen to call her the afternoon after her appointment. Also note that my three siblings and I were all born via medically necessary C-sections, and my mom is ten years in remission for a mild form of lymphoma.)

Me: “So, how did it go?”

Mother: “It was fine. But I have to tell you, I don’t think this is for me.”

Me: “Oh? What makes you say that?”

Mother: “Probably the fact that I’m not in the mood to have a more extensive medical procedure just to look pretty than I did to beat cancer or have four children!”

(I have no problem with anyone who chooses to have plastic surgery — it’s your body, after all — but I couldn’t fault my mom’s rationale, and it did make me laugh. Just one of the many reasons I love this lady so much!)

[florida80]

Scarred By Your Parents

Hospital, Jerk, Nurses, Parents/Guardians, USA, Washington | Healthy | February 23, 2018


(I’m a nurse. I’ve been assigned to a young girl who just had emergency surgery to save her life. She has a long incision down her stomach, which will end up as a scar. Her parents come to me about a week after the surgery, but before the wound has closed or the staples have been removed, clearly upset.)

Father: “When are we going to talk about reducing that scar?”

Me: “I’m sorry, but your daughter has barely started to heal. Let’s get her healthy before we worry about appearances.”

Father: “Excuse me? It’s bad enough she has [large birthmark]; now you’re going to add this, too?”

Mother: “What about covering it in Vitamin E oil?”

Me: “Ma’am, right now we’re worried about infections and how well she’s healing. We can talk about—”

Father: “No! You will fix her now!”

(I made up something about talking to the doctor about it and left. I truly pity this child, if that was their concern.)

[florida80]

Impossible To Bring Them Up-To-Date

Extra Stupid, Medical Office, Texas, USA | Healthy | February 23, 2018


(I work at a disability law office and part of my job is to send out requests for medical records for our clients. We routinely get calls from the records departments of the doctors and hospitals we deal with, saying they don’t have the records requested. My favorite, though, is one from a clinic down the road whose record keeper has worked there for over five years. This conversation leaves me stunned to this day.)

Employee: “Hi, this is [Employee] from [Clinic], calling about the medical request you guys sent us. It says here you’re needing records from May 6th, 2016 to present date. What is present date?”

Me: “Um, present date would be now. Today.”

Employee: “Oh. Well, we don’t have any records for May 6th.”

Me: “Okay. What about after that? The client said she had been there three times since we last requested records. Was she there June 4th?”

Employee: “Let me check. Yeah, she was here.”

Me: “Okay, what about August 12th and September 17th?”

Employee: “Yeah, we have records for those days, but we don’t have any for May 6th.”

Me: “That’s fine. We just need any records that are there between May 6th and now.”

Employee: “But there aren’t any records for May 6th. She wasn’t here that day. There’s no records I can give you.”

Me: “No. Look: she was there on May 5th, okay? That’s the last date of service we got here in our records. So, we are sending for records from the day after May 5th, which is May 6th, all the way up to now. We need any records the doctor put in there within that time frame. It doesn’t have to be on May 6th, just anything after that time that’s there, okay?”

Records: “Okay… She wasn’t here after May 6th, though.”

Me: “You just told me that she was there in June, August, and September!”

Records: “Yeah, she was here on those days.”

Me: “Then, clearly, I need those records, since they are all after May 6th!”

Records: “Oh. Oh! You need all the records between the dates of May 6th and today?”

Me: “Yes, that is what I need!”

Records: “Okay, I’ll have them done today and brought over to you.”

(It took her another month to get us the records, and the clinic is right down the road.)

[florida80]

Literally The Walking Dead

California, Doctor/Physician, Medical Office, Silly, USA | Healthy | February 22, 2018


(When I am 20, I trip over a log and twist my ankle. It never heals right, and for years I have pain every time I take a step, stood, or put any weight on my leg. When I am 25, I get medical insurance, and my doctor sends me to a specialist to look at my ankle. It’s December, and this my first meeting with the specialist. The doctor comes in and pulls out the MRI of my ankle. He looks at it and then looks over at me. Then, he looks back at the MRI, and then back at me, with a small crease forming between his eyebrows.)

Doctor: “How do you even walk?”

Me: “Painfully?”

Doctor: “Yeah, you would have been better off breaking your leg. There is a bunch of scar tissue wrapped around the tendons in your ankle, but the real problem is your ankle bone.”

Me: “What’s wrong with it?”

Doctor: “It’s pretty much no longer there.” *he shows me my MRI* “You see that spot on your ankle, the size of a quarter? That is the part of your ankle that is missing.”

Me: “Well… That seems… bad.”

Doctor: “Yeah, if you hit it hard enough, you could just shatter the entire thing.”

Me: “So, what are my options?”

Doctor: “We can either take bone from your hip and use it as a filler to fill the hole, or we can use cadaver bone. I recommend using cadaver bone so that we don’t further damage your skeleton. Unlike organs, we don’t need to really worry about rejection or shortage. Bones are good for up to five years after donation. “

Me: “Ooh, I can be part dead person?”

Doctor: “Yes, we can use cadaver bone.”

Me: “I want dead person!”

Doctor: “Cadaver bone.”

Me: “What is the difference between dead person and cadaver bone?”

(The doctor just looks at me for a minute and then starts to laugh.)

Doctor: “Nothing. Nothing is the difference.”

Me: “I’m going to be part zombie!”

(From then on, he called it dead person bone. I was scheduled to have the surgery at the end of January, but he called me the first week of January to tell me he had found me a fresh dead person to use, instead; apparently, it takes better. So, we moved up my surgery. It’s been eight years now, and I’m virtually pain-free thanks to a wonderful person and their family, who looked past a tragic time in their lives and thought to help others. I like to use my ankle to help start conversations on the importance of donation, and I have let my family know to please donate all parts of me that they can. I hope that one day I get to help someone be part zombie, too.)

[florida80]

Usually The Other Word Autocorrects To Duck

Farm, Language & Words, Montana, Non-Dialogue | Healthy | February 22, 2018


My friend has talk-to-text and it is generally okay. Or at least, we’ve all become good at translating. One day we had a limping duck that had a swelling on her foot. Knowing it could be bumblefoot, which is possibly life-threatening even if treated aggressively and quickly, we took a picture of it and sent it to the vet with the following text…

Text: “Dr. [Vet], the following picture is our duck’s foot. We are concerned it might be bumble f***. Please advise treatment. We can get her to the office this afternoon, if needed.”

[florida80]

You Need The Nurses To Come Back

Arkansas, Hospital, Nurses, Silly, USA | Healthy | February 21, 2018


(My husband is admitted to the local Veterans Administration hospital for heart problems. After hours in the ER, he finally gets a bed on the ward. His nurse comes in to introduce himself, check my husband’s vitals, retake history, and so on.)

Nurse: “Is there anything else I can get for you, sir?”

Me: *knowing what’s coming, I silently plead* “Oh, no… Not again.”

Husband: “Yes. Two weeks vacation, a raise, some sanity, and winning lottery tickets, please.”

Nurse: *dryly* “Sorry, sir. You’ll have to see the Travel and Disbursement clerk for those.”

(My husband has been replying that to ANYONE who asks him if they can get him anything — waitstaff, clerks, medical personnel, etc. — for the entire 30 years I have known him. This is the first time I have heard a really good comeback.)

[florida80]

Your Cold Is Not Worth Braving The Cold

Jerk, Medical Office, New York, USA | Healthy | February 21, 2018


(I work for a small general practitioner’s office, running the front desk. On this particular day we are having a bad snow and ice storm, leading to a lot of accidents. One doctor calls in that she just isn’t coming in, and the other doctor decides that we will be closing early for the day. The following patient calls in. This is the middle of a very bad flu season, so we are swamped with sick patients.)

Patient: “Good morning. I was hoping to see the doctor today for a cold. It’s not bad but I want to make sure it’s not leading to anything.”

Me: “Unfortunately, we are closing early today because of the weather, but I can put you in tomorrow morning first thing.”

Patient: “What do you mean you’re closing early? I took off today because of the snow, and I decided to see a doctor. Well, fine. If you’re not going to see me, I’m going to an urgent care.”

Me: “That may be your best bet to be seen today, sir. If you would like to come in tomorrow, don’t hesitate to call us.”

Patient: “I just don’t understand why you wouldn’t stay open for me.” *click*

Me: *looking out the window and hearing the radio reports of several large car accidents, to my coworker* “If he called out of work because of the bad weather, why would he expect us to risk our lives for his cold?”

[florida80]

Bag That One For Later

Health & Body, Junior High School, Nurses, Pennsylvania, Revolting, Students, USA | Healthy | February 20, 2018


(Both the flu and a stomach bug have been going around my sister’s school and about a quarter of the population ends up sick. She ends up going to her nurse with the stomach bug after throwing up in the hallway, and my dad has just come to pick her up.)

Nurse: “Here’s a bag for the car ride home, in case you have to throw up again.”

(A random kid runs in from the hallway, grabs the bag from her hands, and throws up in it.)

Nurse: “Okay, I’ll get you another bag and throw this one away.”

(This repeated two more times with another student who was already in the nurse’s office and one of the history teachers, before my sister finally got her own bag to go home with. We’re all surprised they didn’t just quarantine the entire school at that point.)

[florida80]

Time To Exterminate That Joke

Funny Names, Language & Words, Medical Office, USA |
Healthy | February 20, 2018

(This is my first time at a clinic with more than one doctor, and we’re not sure which one will see me.)

Me: “This is going to be fun. Who’s going to be my doctor?”

Dad: “Doctor Hu?”

Me: “Yeah, who?”

Dad: “You can say you saw Doctor Who when you actually mean Doctor Hu!”

Mom: “I’m sure Doctor Hu is sick of this. He has to know by now.”

Dad: “He’s Chinese; he’s not going to know.”

Mom: “I’m sure he does.”

(I do end up being seen by Doctor Hu.)

Dad: *big grin, with a singsong voice* “Doctor Hu.”

Doctor Hu: *frowns* “No Doctor Who jokes, please.”

Mom: “Exactly.”

Me: “Sorry.”

[florida80]

You Can’t Just Take It On The Chin-Chilla

Germany, Jerk, Lazy/Unhelpful, Pets & Animals, Vet |
Healthy | February 19, 2018

(It’s a Saturday evening. We are at home trying to have a relaxed evening when our chinchilla starts having a seizure. She has had them before; her liver is severely damaged because of pain medication she was on some years before. Our vet told us that if she had a seizure again, we would have to put her to sleep. Because the cramps stopped after about an hour and a half the last time this happened, we decide to wait and hope she’ll get better soon. But after two hours pass and there is no foreseeable recovery, we decide with a heavy heart that this will be her last evening. Because we don’t feel too comfortable driving to a vet with a wriggling chinchilla in our hands, we start looking for an emergency vet who does home visits, to have her put to sleep. I find one and give the telephone number to my dad. He puts the phone on loudspeaker so we can help him explain.)

Vet: “[Vet].”

Dad: “[Dad] speaking. Good evening. We are having problems with our chinchilla. It is having—”

Vet: *interrupting* “I’m not handling emergencies anymore. Call [Animal Clinic], instead.”

Dad: “They don’t offer emergency services anymore. Please, we just need to have it—”

Vet: *interrupting again* “Go and call [Animal Clinic]. Good night.” *hangs up*

(We just looked at each other in disbelief. Desperate to relieve our poor pet, we had no other choice but drive over 20 miles to a different vet that had emergency services, in the middle of the night, in a snowstorm, with a severely cramping chinchilla in our hands. To this day, I can’t believe that a vet, who explicitly offers emergency services on both his website and answering machine, refused to even listen to what we wanted.)

[florida80]

A Vision Of Incompetence

Chicago, Doctor/Physician, Illinois, Lazy/Unhelpful, Medical Office, Nurses, USA | Healthy | February 18, 2018


(I am a college student. I have learned of a summertime job, as a “gopher” — office boy — with a local railroad. I arrive at the office where I receive initial training in my duties, and then I am given a piece of paper — ordering a pre-employment physical — that I am supposed to take to the railroad’s doctor’s office. Since I recently passed my college physical, I have no qualms about the pre-employment physical. I drive to the doctor’s office. I note that the waiting room is empty, and there seems to be nobody around.)

Me: “Hello, is anybody here?”

Nurse: *a few minutes later, while eating an apple* “The doctor is out having lunch. What do you need?”

Me: “I am here for a [Railroad] physical.”

Nurse: *chomps on apple* “Okay. I can start that. Sit in the exam chair, and read the eye chart on the wall.” *chomp*

Me: “Do you want me to do that with my glasses on or off?”

Nurse: *chomp, chomp, long pause* “Um, take your glasses off.”

Me: “Should I do this with both eyes open?”

Nurse: *chomp* “Um… Take this thing and cover your left eye.”

Me: “Okay… E.”

Nurse: “Can you read any more?”

Me: “No, I am near-sighted, but my distance vision is 20/20 or better with each eye with my glasses on.”

Nurse: *another long pause, throws away apple core* “I hear the doctor. You must see him now!”

(I then put my glasses on and walk out to the waiting room, where the doctor is apparently reading my physical report. The doctor takes out a pencil with red lead at one end and blue at the other…)

Doctor: “What color is this?” *making a red line on the back of my physical report*

Me: “Red.”

Doctor: “And what color is this?” *making a blue line on the same piece of paper*

Me: “Blue.”

Doctor: “Okay, you can go home now. The railroad will call you later.”

(A day goes by, and I get a call from the railroad.)

Railroad Guy: “Sorry, we can’t hire you.”

Me: “Why not?”

Railroad Guy: “You failed your physical. You can’t see well enough to work here.”

Me: “My vision is corrected to 20/20 in each eye, but the nurse never checked that.”

Railroad Guy: “Maybe so, but you could be hit by a train if your glasses fell off while you were crossing the tracks.”

(I guess I never was qualified to be “workin’ on the railroad,” but I got a better summer job soon after, and not all was lost.)

[florida80]

The Hippokkkratic Oath

Bigotry, Hospital, Instant Karma, Nurses, USA | Healthy | February 17, 2018


(I work at a detention center, and we are holding two big-name KKK leaders. Both were on TV after their arrest, since they have supposedly attacked one of their own. One of them has to be taken to the hospital for something and he has two male officers escorting him. They are seen in the ER by a tiny nurse.)

Nurse: “Mister… [Inmate]?”

Inmate: “Yeah?”

Nurse: “I see one of your vaccines hasn’t been updated; did you want to take care of that?”

Inmate: “Yeah, why not? The state’s paying for it.”

(The nurse starts humming as she prepares the injection and then proceeds to clean a site on his leg.)

Nurse: “Ready?”

Inmate: “Go for it.”

(The nurse suddenly stabs the needle into his leg, making both the officers cringe in sympathy as the man howls.)

Nurse: “There we go! All done.”

Inmate: “What kind of nurse are you?”

Nurse: “A loving Christian woman who doesn’t judge one’s skin color.”

(It was then that the inmate realized she had seen his face on the six o’clock news.)

[florida80]

You Could Be Having A Ball

Doctor/Physician, Edinburgh, Hospital, Rude & Risque, Scotland, UK | Healthy | February 16, 2018


(I am about to have a vasectomy, under a local anaesthetic. The female surgeon and I having been making general chat, and she now approaches with the needle to inject me with the anaesthetic.)

Me: “No jokes about ‘just a little prick’?”

Surgeon: “I’m not allowed to… anymore.”

[florida80]

Has A Sudden Lens Flare

Cape Town, Doctor/Physician, Ignoring & Inattentive, Medical Office, South Africa | Healthy | February 15, 2018


(I have just moved to a new area, and I decide to try out the local optometrist to get new contact lenses. I book the appointment, and the doctor asks me to come in with my current prescription and their respective casings. The day of the appointment, I wake up with the most horrible stomach pain, but I decide to suck it up and go to the appointment. The doctor is very cheerful and friendly. She asks if I’m currently wearing my lenses while she looks at my old prescription, and I tell her I am. A few minutes into my eye test, she sighs in wonder.)

Doctor: “I don’t understand why your previous doctor has you on such a high prescription! You should be on a -1, at most!”

(I’m quite taken aback, as my previous doctor in my hometown is one of the most acclaimed optometrists in the country, and I have been wearing -3 prescription lenses for over a year without any problems.)

Me: “That’s really weird. I’m blind as a bat without these lenses. Even when I started wearing glasses, I was at least a -2.”

Doctor: “You shouldn’t be able to read this chart at all with your eyes. I’m really not sure what’s going on here.”

Me: *pause* “You are aware I’m still wearing my lenses, right?”

Doctor: “…”

Me: “…”

(Turns out we were having such a nice chat that she’d completely forgotten to ask me to take them out, and I was so focused on my stomach pain that I hadn’t thought to ask. We had a good laugh about it, and the rest of the test went smoothly! She’s one of the nicest doctors I’ve been to in a long time, and she gave me a good chuckle on a bad Monday morning!)

[florida80]

Seriously Off Her Meds

Bad Behavior, Bizarre, Massachusetts, Pharmacy, USA | Healthy | February 14, 2018


(I’m a pharmacist at a small, but very busy, chain store. I am working the register along with one of the technicians, due to us being understaffed.)

Me: “Hi! How are you doing today, ma’am?”

Customer: “Israel!”

Me: “Pardon?”

Customer: “Israel!”

(At the pharmacy register, in order to pick up a prescription, we must be provided with the first and last name, along with the date of birth.)

Me: “Is that your name, ma’am?”

Customer: “Israel!”

Me: *getting frustrated since there is a line behind her going up two aisles* “May I please have your name?”

Customer: “Israel! My name is Israel!”

Me: “Okay, thank you. May I please have your last name?”

Customer: “Israel!”

Me: “I’m sorry, ma’am. I misunderstood. I thought your first name was Israel. Could I please have your first name, then?”

Customer: “Israel! My name is Israel! What do you not understand? This is ridiculous! I demand to speak to the pharmacist!”

Me: *trying not to scream* “I’m very sorry, ma’am. I am the pharmacist. I just need your first and last name in order to view your profile. Could you please give me your first name followed by your last?”

Customer: *she is now screaming at this point* “This is unbelievable!”

(She looks at the people in line behind her for support. They all give me a sympathetic look, instead.)

Customer: “From now on, I’m taking my business to [Other Retail Chain Pharmacy]!”

Me: “I’m very sorry for the inconvenience, ma’am. Could I please have your first and last name, in order to speed up the transaction? We are quite busy today.”

Customer: “Israel! My name is Israel! Israel [Last Name].”

(Now that I finally have her first and last name in the system, I am prompted with the screen that asks for the date of birth.)

Me: “Thank you, ma’am. And could I have your date of birth, please?”

Customer: “What kind of pharmacy is this?! What will you want next? My social security number?!”

Me: “That won’t be necessary, ma’am.”

(By this time, the technician at the register next to me has gone through about three patients, while I am still with this lady.)

Customer: “My birthday is [date]!”

Me: “All right, thank you. It looks like we have three prescriptions ready for you. Let me go get those for you.” *I fetch the prescriptions and finish the transaction fairly normally* “All right, ma’am. Before you leave, do you have any questions about the medications?”

Customer: “Yes. I would like to speak to the pharmacist!”

Me: “I am the pharmacist, ma’am.”

Customer: “No, you’re not!”

Me: “I can assure you that I am, in fact, the pharmacist, ma’am.”

Customer: *all disgruntled* “Well… Well… I want to speak to the pharmacist who was here yesterday! Where is he?!”

Me: “That was our other pharmacist.”

Customer: “Well, I demand to speak to him! Go fetch him!”

Me: “I’m sorry, ma’am. He isn’t here today.”

Customer: “This is ridiculous! I have nothing but trouble at this store!”

Me: “I’m sorry that you feel that way, ma’am. I can answer any questions that you have about the medication, though.”

Customer: “No! I’ll just die! No one can tell me how to take this medication! You don’t even have a pharmacist here! I’m going to die because of your incompetence!”

Me: “Ma’am, as I’ve said, I am the pharmacist, and I would be more than happy to walk you through the proper way to take your medications. If you would like, you can come back tomorrow, too, and the other pharmacist will be here.”

Customer: “Fine! Show me, since you think I’m too stupid to take my own medications!”

Me: “I never said you were too stupid, ma’am.”

Customer: “Yes, you did! But whatever. Show me!”

(I instructed the lady on how to take her medications, and she finally walked away. Shortly after, the store manager came down to the pharmacy asking what happened. I asked what he was referring to and he stated that a lady was complaining that I “verbally and mentally abused her.”)

[florida80]

Water Difference That Makes

Hospital, Liars/Scammers, Nurses, Teenagers, USA | Healthy | February 13, 2018


(I am a medical lab scientist. I receive a urine sample from the ER to test only for drugs, marked as belonging to a fifteen-year-old boy. The sample is quite clear — if someone is really hydrated that can happen — and it’s cold. We usually receive urine still warm, but sometimes it sits while they decide if they want to test it for anything. It’s negative for all the street drugs we test for. I release the results and then, a bit later, I get a call from a nurse.)

Nurse: “Hi. I was just wondering about the drug screen for [Patient].”

Me: “Sure. What do you need?”

Nurse: “Well, it was cold when he gave it to me, and I just don’t quite believe it’s negative. Is there anything you could do to find out if it was water?”

(I think for a moment and come up with a few fast things that I could do to find out whether or not it is water.)

Me: “Yeah, let me grab it and try something.”

(I do a really quick test and come up with something you would not expect for pee.)

Me: “Either this kid is in very severe kidney failure, or this is water.”

Nurse: “Thank you. I just graduated and passed my boards, so I’m still learning knowledge-versus-wisdom. Now I know when I feel like the urine feels cold, I should do something about it.”

Me: “Did you want me to credit those charges?”

Nurse: “Yes. We will be recollecting. And there will be a male care tech going in that bathroom with him.”

Me: *laughing* “I would imagine.”

(Once I get off the phone, I do some more chemical testing and learn that this sample has none of the chemical properties of urine. This kid didn’t even think to try the one where you dilute your actual pee with water — which we can also catch — or even to just put WARM water in the cup. It was straight, cold, tap-water. I walk across the lab to tell this one to the other lab scientists, one of whom is known for being extremely cynical about everything.)

Cynical Coworker: “That nurse is way too nice. I’d catheterize the kid. Teach him to never do that one again.”

(We then started a prizeless pool, guessing what the kid was on that he was trying to hide. In the end, the actual urine arrived, and it was positive for marijuana.)

[florida80]

The Bank Wants Your Money And Your Blood

Bank, Emergency Services, Health & Body, Non-Dialogue, USA, West Virginia | Healthy | February 12, 2018


I work as a bank teller. One morning a customer walks in, and I notice that he is both extremely pale and has a rasping cough as he approaches me to make a withdrawal. Just as I grab his money and begin to count it out in front of him, to my horror, he suddenly turns his head to the side, coughs violently, then begins to vomit a large amount of blood.

My coworkers quickly move to get the customer a chair to sit in as I call 911. During the commotion, an apparent acquaintance of the customer rushes in and helps hold him upright to walk him to the chair

Less than five minutes later, an ambulance arrives and takes the customer away. We learn the acquaintance is actually the customer’s neighbor. The customer had been feeling very unwell the last few days, and the neighbor had agreed to take him to the hospital, but he wanted to stop at the bank first to make sure he had some cash on hand if necessary. We block off my teller station and call in professional cleaners to come and clean up the potentially hazardous blood.

A few months later, I am working at my usual station again when I call for the next in line and suddenly realize I am talking to this same customer. I almost don’t recognize him, as he has much more color to his face and appears to have put on some necessary weight. He also recognizes me, and apologizes again for the incident. It turns out the pain he was experiencing was from his appendix, which actually ruptured as I was waiting on him. He says that the doctors have now given him a clean bill of health, and then he leaves, after jumping up and down a few times to show how much his health has improved.

[florida80]

Your Mouth Is A Pest

Dentist, New York, Silly, USA | Healthy | February 11, 2018


(I’m getting my teeth cleaned when the dental hygienist strikes up the following conversation.)

Hygienist: “How was your weekend?”

Me: “Well, I had to work Saturday, but Sunday was okay.”

Hygienist: “Do you always work six-day weeks?”

Me: “I work every other Saturday.”

Hygienist: “What do you do?”

Me: “I do pest control.”

Hygienist: “Ooh! I couldn’t do that! That’s just… yuck!”

Me: “Well, you stick your fingers in other people’s’ mouths all day.”

Hygienist: “Oh. Yeah.”

[florida80]

You’re Not In Good Shape

Bizarre, Dentist, Pennsylvania, Philadelphia, USA | Healthy | February 10, 2018


(I am at the dentist’s for a general cleaning, with a hygienist I haven’t been with before. Things are going normally until this happens.)

Hygienist: “Oh, wow. Wow. This is really unusual.”

Me: “Is… Is something wrong?”

Hygienist: “Let me get the dentist. I have never seen this before.”

(By now, I am panicking in the chair a little. The hygienist leaves, then comes back with the dentist, and they both look into my mouth.)

Hygienist: “Look at her uvula. Isn’t it a weird shape? I’ve never seen that before.”

Dentist: “It just has a bit of an indent in the middle.”

Hygienist: “Her uvula looks so weird. I’ve never seen that before.”

Dentist: “All right, [Hygienist], you can go now. I can finish up this cleaning.”

(The dentist told me it was nothing to worry about and barely noticeable, then finished the cleaning without issue. No dentist or hygienist had ever told me I had a weird uvula before.)

[florida80]

Not Applying Any Military Intelligence

Doctor/Physician, Jerk, Medical Office, Military, USA | Healthy | February 9, 2018


(My military career has me outdoors most of the time, usually in very hot and sunny places. Several years later, I develop a rough patch on my face and am referred to a specialist who listens to my history and diagnoses a precancerous lesion. He recommends that it be removed right away, during this visit, and I agree. He leaves the exam room, and I overhear him giving instructions to the nurse.)

Nurse: “So, what kind of local do you want for her?”

Doctor: “We can do this without it.”

Nurse: “Without anesthetic? Are you sure?”

Doctor: “She was a Marine. She can take it.”

(Gee, thanks, Doc!)

[florida80]

A (Gentle) Giant Difference Between Them

Children, Medical Office, Missouri, Nurses, Siblings, St Louis, USA | Healthy | February 8, 2018


(My younger sister and brother are due to get their polio vaccinations. Despite being two years younger than her, my brother is several inches taller and 40 pounds heavier than our sister. But, as she’s older, she gets to go first.)

Mom: “She has a fear of shots, just to warn you.”

Nurse: “Oh, that’s no problem. I know nobody likes shots.” *turns to my sister* “Now, I’m just going to clean the skin on your leg for the shot.”

Sister: “It’s cold!”

Nurse: “Yes, it is. But it will warm up again in a minute. Now, you’re just going to feel a pinch…”

(My sister sees the needle and flips out, screaming, crying, and flailing. She even manages to kick the nurse in the face before my mom is able to hold her down.)

Nurse: *finally gets the shot in* “I’m sorry, sweetie. I know that hurt. I promise, if you relax, shots don’t hurt so much. Would you like a sucker?”

(My sister won’t stop crying; she’s in full panic mode.)

Me: “Mom, if you want, I can take [Brother] to another room and help him get his shot.”

Mom: *still trying to control my sister* “Please, do.”

(I gather up my hefty little brother and follow the nurse to the exam room next door.)

Nurse: “Go ahead and put him on the table, please.”

Me: “Sure thing. Here you go, buddy! You doing okay?”

Brother: “Yeah.” *with the implication of “why shouldn’t I be?”*

(The nurse looks him over, and then leaves without a word. A few minutes later, she comes back in with not one, but three orderlies, all strong-looking men, to hold my brother down. One orderly stands behind him and holds his arms around my brother’s arms and torso, while the other two each secure a leg.)

Me: “He’s not going to go crazy like [Sister] did. He’s our gentle giant, I swear.”

(The nurse ignores me, cleans his leg, and then counts to three for his shot.)

Brother: *frowns* “Ow.”

Nurse: *stunned* “Ow?”

Brother: “That hurt. Can I have a sucker, now?”

(He didn’t so much as twitch, and he accepted his treat with a smile. [Sister] was still crying a river, and didn’t stop until we were halfway home.)

[florida80]

Making You Go Psycho

England, Hospital, Ignoring & Inattentive, London, UK | Healthy | February 7, 2018


(I have a psychologist assigned to me at my hospital, where I am a frequent visitor and inpatient due to a chronic illness. She’s not very good at her job, at least when it comes to me; every conversation I have with her ends in frustration for me, and a completely warped assessment of my emotional and mental state for my doctor. Eventually, I get tired of it, and ask not to see her anymore, since I think she misunderstands and/or misrepresents my mental health. This is the last conversation I have with her, during a week-long hospitalisation.)

Me: “I’m sorry, but considering that I asked you not to come today, and you came anyway, and once again you haven’t really understood what I’m saying, I’m going to ask the doctors not to send you to me anymore.

Psychologist: “Oh… Well, I still have one more visit planned for the day before you leave.”

Me: “Please cancel it. I appreciate your help, but I just become too frustrated.”

Psychologist: “Well… if you change your mind, please let–

Me: “I’m not going to change my mind.”

Psychologist: “Well, if you do, just tell one of the day nurses and—”

Me: “I’m sorry, but I’m not going to.”

Psychologist: “Well, just in case you do—”

Me: “I’m not.”

Psychologist: “I know you think that now, but I’ll be here if you want to chat.”

Me: “I promise you, I won’t.”

Psychologist: “Well, if you change your mind…”

(Then, she just stood there smiling. I stared at her in disbelief until she left

[florida80]

You’re Not In Good Shape

Bizarre, Dentist, Pennsylvania, Philadelphia, USA | Healthy | February 10, 2018


(I am at the dentist’s for a general cleaning, with a hygienist I haven’t been with before. Things are going normally until this happens.)

Hygienist: “Oh, wow. Wow. This is really unusual.”

Me: “Is… Is something wrong?”

Hygienist: “Let me get the dentist. I have never seen this before.”

(By now, I am panicking in the chair a little. The hygienist leaves, then comes back with the dentist, and they both look into my mouth.)

Hygienist: “Look at her uvula. Isn’t it a weird shape? I’ve never seen that before.”

Dentist: “It just has a bit of an indent in the middle.”

Hygienist: “Her uvula looks so weird. I’ve never seen that before.”

Dentist: “All right, [Hygienist], you can go now. I can finish up this cleaning.”

(The dentist told me it was nothing to worry about and barely noticeable, then finished the cleaning without issue. No dentist or hygienist had ever told me I had a weird uvula before.)

[florida80]

Not Applying Any Military Intelligence

Doctor/Physician, Jerk, Medical Office, Military, USA | Healthy | February 9, 2018


(My military career has me outdoors most of the time, usually in very hot and sunny places. Several years later, I develop a rough patch on my face and am referred to a specialist who listens to my history and diagnoses a precancerous lesion. He recommends that it be removed right away, during this visit, and I agree. He leaves the exam room, and I overhear him giving instructions to the nurse.)

Nurse: “So, what kind of local do you want for her?”

Doctor: “We can do this without it.”

Nurse: “Without anesthetic? Are you sure?”

Doctor: “She was a Marine. She can take it.”

(Gee, thanks, Doc!)

[florida80]

A (Gentle) Giant Difference Between Them

Children, Medical Office, Missouri, Nurses, Siblings, St Louis, USA | Healthy | February 8, 2018


(My younger sister and brother are due to get their polio vaccinations. Despite being two years younger than her, my brother is several inches taller and 40 pounds heavier than our sister. But, as she’s older, she gets to go first.)

Mom: “She has a fear of shots, just to warn you.”

Nurse: “Oh, that’s no problem. I know nobody likes shots.” *turns to my sister* “Now, I’m just going to clean the skin on your leg for the shot.”

Sister: “It’s cold!”

Nurse: “Yes, it is. But it will warm up again in a minute. Now, you’re just going to feel a pinch…”

(My sister sees the needle and flips out, screaming, crying, and flailing. She even manages to kick the nurse in the face before my mom is able to hold her down.)

Nurse: *finally gets the shot in* “I’m sorry, sweetie. I know that hurt. I promise, if you relax, shots don’t hurt so much. Would you like a sucker?”

(My sister won’t stop crying; she’s in full panic mode.)

Me: “Mom, if you want, I can take [Brother] to another room and help him get his shot.”

Mom: *still trying to control my sister* “Please, do.”

(I gather up my hefty little brother and follow the nurse to the exam room next door.)

Nurse: “Go ahead and put him on the table, please.”

Me: “Sure thing. Here you go, buddy! You doing okay?”

Brother: “Yeah.” *with the implication of “why shouldn’t I be?”*

(The nurse looks him over, and then leaves without a word. A few minutes later, she comes back in with not one, but three orderlies, all strong-looking men, to hold my brother down. One orderly stands behind him and holds his arms around my brother’s arms and torso, while the other two each secure a leg.)

Me: “He’s not going to go crazy like [Sister] did. He’s our gentle giant, I swear.”

(The nurse ignores me, cleans his leg, and then counts to three for his shot.)

Brother: *frowns* “Ow.”

Nurse: *stunned* “Ow?”

Brother: “That hurt. Can I have a sucker, now?”

(He didn’t so much as twitch, and he accepted his treat with a smile. [Sister] was still crying a river, and didn’t stop until we were halfway home.)

[florida80]

Making You Go Psycho

England, Hospital, Ignoring & Inattentive, London, UK | Healthy | February 7, 2018


(I have a psychologist assigned to me at my hospital, where I am a frequent visitor and inpatient due to a chronic illness. She’s not very good at her job, at least when it comes to me; every conversation I have with her ends in frustration for me, and a completely warped assessment of my emotional and mental state for my doctor. Eventually, I get tired of it, and ask not to see her anymore, since I think she misunderstands and/or misrepresents my mental health. This is the last conversation I have with her, during a week-long hospitalisation.)

Me: “I’m sorry, but considering that I asked you not to come today, and you came anyway, and once again you haven’t really understood what I’m saying, I’m going to ask the doctors not to send you to me anymore.

Psychologist: “Oh… Well, I still have one more visit planned for the day before you leave.”

Me: “Please cancel it. I appreciate your help, but I just become too frustrated.”

Psychologist: “Well… if you change your mind, please let–

Me: “I’m not going to change my mind.”

Psychologist: “Well, if you do, just tell one of the day nurses and—”

Me: “I’m sorry, but I’m not going to.”

Psychologist: “Well, just in case you do—”

Me: “I’m not.”

Psychologist: “I know you think that now, but I’ll be here if you want to chat.”

Me: “I promise you, I won’t.”

Psychologist: “Well, if you change your mind…”

(Then, she just stood there smiling. I stared at her in disbelief until she left.)

[florida80]

Time To Retire Her File

Assisted Living, Belgium, Extra Stupid, Nurses | Healthy | February 6, 2018


(I am in the retirement home where my mother has spent her last years, doing some paperwork with the clerk. A nurse comes into the office, and the clerk introduces me:)

Clerk: “Meet Mrs. [My Name]’s daughter.”

Nurse: *very cheerily* “Oh, yes! Mrs. [My Name] is doing great; no problems!”

Me: “No doubt about it! She was cremated yesterday.”

(The nurse slunk away silently.)

[florida80]

Stop And Think For A Period

Hobart, Ignoring & Inattentive, Pharmacy, Tasmania | Healthy | February 5, 2018


(In Australia, purchasing certain medications requires the cashier, by law, to ascertain for whom the medication is intended and whether or not they’ve used the medication before. It’s about half an hour before closing time and it’s been a busy day, so I’m running on autopilot, when a man comes up to the counter.)

Male Customer: “Can I have some [period pain medication], please?”

Me: “Sure. That’s just for yourself, and you’ve used it before?”

[florida80]

I Never Meant To Cause You Trouble

Hospital, Nurses, UK | Healthy | February 4, 2018


(Due to some weird allergic reactions, I’ve been sent to have a blood test done. As I enter the phlebotomist’s room, Coldplay’s “Yellow” is playing on a small radio.)

Nurse: “Now, how are you with needles?”

Me: “They’re not my favourite thing, but I’m okay with them. Never had any problems before.”

(They get me set up with the needle in my arm, and everything’s okay at first, but after about a minute I start to feel woozy, nauseated, and sweaty, and my hearing fades out. “Yellow” has been replaced with a staticky noise. I try to communicate this to the nurse, but something gets lost on the way to my mouth.)

Me: *flaps hand at nurse* “Chris Martin went grey! Gonna blarf…”

(I vomit in my lap and then faint. When I wake up, I’m wearing a blood pressure cuff and someone’s fetched my mum from the waiting area.)

Nurse: “Wow, I’ve had people freak out before, but you’re the first one who’s fainted! By the way, who’s Chris Martin?”

Me: “Huh?”

Nurse: “You were talking about him, said he went grey or something? It seemed pretty urgent.”

Me: “No idea.”

(Chris Martin is the lead singer of Coldplay, a band which I’m fairly ambivalent about. Apparently, my brain is better at remembering music trivia when starved of oxygen and shutting down!)

[florida80]

Cardiac Arrested Development

Bad Behavior, Extra Stupid, Hospital, Ignoring & Inattentive, Nurses | Healthy | February 3, 2018


(I am on the evening shift at a specialized cancer ward. I come out from a room and bump into one of my colleagues. This woman is older than I am and, I assume, far more experienced than I am, although I have racked up a fair amount of experience myself at this point. My colleague looks decidedly puzzled.)

Me: “Is something wrong?”

Colleague: “It’s so strange. The patient in [Room] is so unresponsive. And I don’t know what to do about this. She was turning blue and seemed to have trouble breathing!”

(This was delivered almost frustratingly slow. She started to describe just HOW the patient was using her whole torso to draw air into her lungs, but I ran past her into the patient’s room. She’d had a cardiac arrest! I pressed the alarm and, miracle of miracles, we managed to resuscitate her through sheer stubbornness and hard work. We were overjoyed with the resuscitation, but we all had some choice words with the head nurse about our colleague! I never saw her working there again after that.)

[florida80]

Cause For Pregnant Pause, Part 19

Doctor/Physician, Emergency Services, Ignoring & Inattentive, Iowa, Nurses, USA | Healthy | February 2, 2018


(My husband and I are in the ER, about ten days after I have given birth via C-section, and about five days after I have finally been released from the hospital. Due to pregnancy complications, my husband and I haven’t had sex for several months. I have severe abdominal pain and have been waiting to be seen for several hours. Finally, a doctor comes into the room to check me over. She is holding my chart, on which I mentioned several times that I just had a baby.)

Doctor: “Are you pregnant?”

Me: “No.”

Doctor: “Are you sure? We’re going to run some tests that could be harmful to the baby.”

Me: “I am sure I’m not pregnant.”

Doctor: “How about you take a test just to be sure?”

Me: “I. Just. Had. A. Baby. So, unless you guys missed something when you were cleaning me out two weeks ago, or God decided it’s time for another immaculate conception, I. Am. Not. Pregnant.”

Doctor: “Uh, okay, then.”

(She then sends a nurse in with some painkillers so I can finally get some relief. Two days later, I get a phone call from the hospital.)

Nurse: “I’m sorry, but it looks like one of your samples we took the other night was contaminated. We strongly recommend you take a pregnancy test.”

[florida80]

Cause For Pregnant Pause, Part 18

At The Checkout, Cashier, Grocery Store, Health & Body, Jerk, Pennsylvania, USA | Working | February 26, 2018


(I’m in my late 20s, but because of my size, I am often mistaken for a teenager. A few months prior to this incident, my husband and I decided to start trying to conceive. I’m very excited and immediately go out and buy a pregnancy test. A few weeks later, the test is negative, and I go to the same store to buy a pack of tests. I am checked out by the same cashier, an older woman. When I approach with the tests, she gives me a disgusted look. The following happens:)

Me: “Hi, how are you today?”

Cashier: “I’m fine… Honey, would you like me to show you where we keep the condoms? They’re not hard to find; they’re in the same aisle as the tests.”

Me: *a little taken aback* “No, thank you.”

(The cashier doesn’t ring out the test. She just looks at me.)

Cashier: “Sweetie, the condoms aren’t too expensive. We have some great options, and it would be a lot better than these constant scares.”

Me: “Oh, it’s not a scare—”

Cashier: *cuts me off* “I saw you a few weeks ago, buying a test. I remember because I said a prayer for you, that you wouldn’t be pregnant.”

Me: *getting angry now* “Well, that’s not a very nice thing to pray for! I want to be pregnant”

Cashier: *looks horrified* “Honey, you don’t want to be pregnant; trust me. You want to finish school, get a job, and find a guy who wants you for more than sex. Make the guy marry you first!”

Me: “Pretty sure this is none of your business, but my husband and I both have well-paying jobs, and a baby would be a blessing. Please ring me out.”

Cashier: “I can’t believe your parents let you get married so young!”

Me: “I’m almost 30. And again, this is none of your business.”

(She finally finished ringing me out, and I had a word with the manager about the incident. He promised to speak to her about it. It’s been two weeks, and when I go back she avoids me like the plague.)

[florida80]

Cause For Pregnant Pause, Part 17

Hospital, USA, Washington | Healthy | December 15, 2017


(My sister goes to the hospital due to her appendix rupturing. Because of the amount of pain she is in, I answer all the questions for her, fill out forms, etc. While she is in the ER, nurses continue to ask if she is pregnant. The first couple times are different nurses that I assume aren’t talking to each other, but it gets annoying. This all happens before they confirm it’s her appendix.)

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Is there a chance you’re pregnant?”

Me: “No, there’s no chance.”

Nurse # 2: *later, crouching in front of my sister, who’s writhing in pain* “Are you pregnant, sweetie?”

Me: “No, there’s absolutely no chance.”

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *glares at me and leaves*

Nurse #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : *later, as the painkillers are starting to kick in, causing my sister to slur her speech slightly and not be quite present* “Is there any chance you’re pregnant?”

Me: *frustrated* “There is no chance she’s pregnant!”

Nurse #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “Let her answer for herself!”

Me: *points at the insurance cards I’d pulled out of her wallet and laid on the counter* “If you idiots had taken half a second to look at these, you’d see she doesn’t have a uterus!”

(My sister was in an accident when she was a kid and had to have her uterus removed, and carries a card with that information on it, because the pregnancy question always comes up. The nurse left quickly and we soon had yet another nurse, who didn’t ask the pregnancy question. I apologize to the nurse at the desk later for yelling, but she waved me off and said it was a quick way to learn a lesson.)

[florida80]

Cause For Pregnant Pause, Part 16

Extra Stupid, Health & Body, Medical Office, USA, Washington | Right | November 2, 2017


(I’m having a pregnancy test done at a local clinic. After I get a positive result, they go over some things with me. The nurse is asking me basic questions about daily habits and my lifestyle.)

Nurse: “All right, do you smoke?”

Me: “Nope.”

Nurse: “Drink alcohol?”

Me: “Not at all.”

Nurse: “Do you plan on starting?”

Me: “Not anytime soon.”

Nurse: “Oh, thank God! I don’t have to try to talk sense into you.”

Me: “Do people really think they can smoke and drink during pregnancy?”

Nurse: “More than you’d think.”

[florida80]

Cause For Pregnant Pause, Part 15

home improvement | Right | August 2, 2017


(I am pregnant, quite close to my due date, and obviously showing it even through my boxy work uniform. This occurs during a (so far) normal transaction as I am returning an item for a customer approximately in his fifties.)

Customer: “So, you’re pregnant?”

Me: *smiling* “Yup!”

Customer: “How’d that happen?”

Me: “Uh… well… um…”

Customer: *cheerfully* “You’d be surprised, the different answers I get with that one.”

Me: *speechless*

[florida80]

Cause For Pregnant Pause, Part 14

Retail | Right | September 21, 2016


(I manage a retail store that does engravings. When customers want something done we go to a little counter, stand opposite the customer, and explain pricing. I am due to have my daughter any day when this happens. I’m tall and have always been really skinny.)

Nice Young Couple: “We want to get [Item] with [Name] on it.”

Me: “Oh, that’s such a cute name!”

(I explain the pricing. All is going well.)

Woman: “I’m six months along and feel like a whale! How far are you?”

Me: “I’m nine months. Actually, the doctor said I should have popped a week ago. When I’m done working, I walk the Mall of America like a crazy person because a manager over there swears it helps induce labor!”

Woman: “You’re nine months!? Why are you so small?!”

Me: “I don’t know. I’m just naturally skinny but the doctor predicted that she would at least be seven pounds or more.”

Woman: *suddenly incredibly angry* “I’m only six months and bigger than you! That’s not fair!”

(At that point the woman went savage and actually tried to climb over the counter to hit me. Her boyfriend grabbed her and dragged her out of the store kicking and screaming “It’s not fair!” while giving me a look that said “I’m so sorry!” Two days later I got my doctor to give me a note saying I couldn’t work anymore while pregnant because of blood pressure issues. I had my baby a week later and quit when my maternity leave was up. I have never, and will never, go back to retail. I have a lot of respect for people that stick it out. You don’t get paid enough

[florida80]

Setting Them Straight About Wolf-Whistling

Australia, Harassment, Melbourne, Outdoors/Outside, Strangers, Victoria | Healthy | February 2, 2018


(I am having a horribly frustrating day at this point. I’m overworked. The weather is horrible. Walking back to work, a construction worker with his mates wolf-whistles at a girl a couple of feet ahead of me.)

Me: *turning to face him* “Thanks, mate, but sorry; I’m straight.”

(The guy went red as his mates laughed. Made me feel better.)

[florida80]

Need To Get Your Wax Straight

Alberta, Canada, Doctor/Physician, Health & Body, Ignoring & Inattentive, Medical Office, Physical | Healthy | February 2, 2018


(All my life, I have been sensitive to changes in weather pressure, and elevation changes, even subtle ones. As I live in an area frequented by wonderful warm winds during cold seasons, I regularly get “Chinook” headaches. I’ve never had a migraine before, but one day at work, I start to experience a severe headache. It’s the worst I’ve ever had, and I conclude I’m having my first migraine. I manage to drive home and crawl into bed. For two days, I’m unable to drive, or even move from a laying-down position, due to nausea and dizziness, along with the pain. My general practitioner is off on maternity leave, so I go to the same clinic as a walk-in.)

Me: “I think I’m having a migraine; it’s the first time.”

Doctor: “Can you describe the symptoms?”

Me: “Intense pressure headache, coupled with nausea and dizziness. It’s very difficult just to sit here talking to you.”

Doctor: “Sounds right.” *hands me a stack of paper* “Here: you need to record each and every time you get a headache so we can track it. Here are two prescriptions for pain medication. Also, I noticed from your previous blood work that your iron levels are low, so we’re going to start you on a very high-dose supplement. As well, vitamin B will help with the migraines. You should start this regime today. The pain medication is strong, so be prepared to basically sleep once you take it.”

(This seems excessive to me, but as I’ve never had a migraine before, I go fill all the prescriptions. For two days, I follow what the doctor recommended, and nothing has improved. My chiropractor has experience in acupuncture and other alternative medicine, and he has helped me with my headaches in the past. I tell my husband that I need to go see him. When I walk into the chiropractor office, my guy sees me, being held up by my husband, with a hood and sunglasses on, and quickly ushers me into a room. My husband has brought the literal bag of drugs I’ve been prescribed, to show him.)

Chiropractor: “I can help the nausea and dizziness immediately. Lie on your side.”

(He gives me some acupuncture needles in various places on my neck, hands, and temples.)

Me: “I can’t keep taking those pain meds; I’m not functional. Plus, the pressure going up the hill from [Our Town] has been excruciating lately.”

Chiropractor: “That’s the pressure sensitivity, right? So, it’s been much worse than normal?”

Me: “Yes.”

Chiropractor: “How’s your balance been?”

Me: “Horrible. That’s partly why I’m so dizzy. I feel like I have no centre of gravity.”

Chiropractor: “You don’t have a migraine; you have crystals in your ears. How often do you use cotton swabs?”

Me: “Fairly regularly?”

Chiropractor: “Stop doing that for a week and let the wax catch them. It’s a random thing, but if your ears are too clean, these little crystals develop and roll around your inner ear. That is what is causing the pain, and the loss of balance, which is contributing to your dizziness and nausea.”

(He was 100% right. A week later, all the symptoms had completely disappeared. I’m thankful that the walk-in doctor had a treatment plan, though I wish she had asked me another couple questions. I’m even more grateful for other medical practitioners who can help prevent you from having to take tons of excessive and unnecessary medications.)

[florida80]

Allow Me To Illustrate The Point

Art/Design, Health & Body, Office, Revolting, USA, Virginia | Healthy | February 1, 2018


I work as a medical illustrator, drawing injuries and surgeries for legal purposes — used as courtroom exhibits, mediation materials, etc. Most of the time, the cases that cross my desk are the same run-of-the-mill kinds over and over, but every once in a while, we get very interesting and challenging cases to illustrate.

My most memorable case involved a man with a tumor that had grown in almost the exact middle of his head, sort of at the very back of his throat, near the base of his skull. It had grown monstrously and required a surgery to remove it to improve quality of life. But the only way to get to it required some extreme measures, and I’ll never forget the surgeon’s notes in which he described the procedure. This is a bit gruesome, if you’re squeamish.

It required lifting away the bottom of the face from the skull and cutting the mandible — jaw bone — down the middle, then prying the jaw apart to either side. While the surgeon provided no sketches to help me visualize this, he made it clear enough when he mentioned it was commonly known as “the Predator cut.”

They also then removed half the jawbone. It was surprising to learn how they reconstruct the face afterwards; they simply carve up segments from your fibula — the small bone in your lower leg — and make a new L-shaped jaw out of it!

[florida80]

Dinner Before Derriere

Doctor/Physician, Medical Office, New Hampshire, Nurses, Rude & Risque, Silly, USA | Healthy | January 31, 2018


(It’s my very first appointment with a GYN Oncologist, and he has to examine my tumor, which has grown in the space “between the playground and the sewer.” There is a female nurse attending who is slightly older than both the doctor and me.)

Doctor: “Unfortunately, [My Name], I’m going to have to do a rectal exam, also.”

Me: *resigned to it, but salty* “Whoa! On the first date, even!”

Older Nurse: *totally taken aback* “But this is a safe date! This is for your health and well-being!” *several more comments indicating that she’s horrified at what I said*

Doctor: *never missing a beat* “Yeah, but I didn’t even buy her dinner!”

(Gotta love a doctor with a sense of humour

[florida80]

Clean Up Your Act

Awesome Workers, Colorado, Hospital, Instant Karma, Jerk | Healthy | January 31, 2018


(I work as a housekeeper at a hospital. The job is hard, but I get paid fairly well. The hardest part is dealing with patients and visitors who don’t realize how important my job really is. I’m mopping the main lobby. A group of visitors leaving the hospital are coming. I just mopped the floors, and they track dirt and grease all over the floor, dropping food as they pass, as well. I get a new mop, slightly irritated, I’ll admit. Then, I hear the mom lean down to her daughter and say:)

Visitor: “Stay in school, or you’ll end up like him!”

(I’ve had a hard day, and just hearing that makes me lose it. I go over, tap the woman on a shoulder, and say:)

Me: “Ma’am, were you visiting a patient here today?”

Visitor: “Uh, yeah… [room number]. Why?”

Me: “You realize a lowlife housekeeper like me cleaned that room, right? That room previously had a very sick person staying in it, and a housekeeper bleached the walls, bed, toilet, everything, to keep you safe from getting what the last patient had.”

(She goes to open up her mouth, but I don’t let her say anything.)

Me: “I’m working this job while I work on getting my associate’s in nursing, which I’m only three months away from. I eventually want to become a doctor. I took this job to get my foot in the door for my future. My parents don’t have money to get me through school, and the scholarships I received aren’t enough to cover $4000 a semester. So, unless you are already saving for her to go to school, or are made of money, she will likely end up with a low-end job for a couple of years. I get the same benefits as any medical staff, I make $12 an hour, and, other than dealing with people like you, my job is nice.”

(By this point her jaw has dropped and her daughter is giggling next to her.)

Visitor: “I’m sorry; I didn’t realize—”

Me: “You shouldn’t have said something like that. ‘If you have nothing nice to say, say nothing at all.’ My mom taught me that when I was five. Probably best for you to learn it, too.”

(The mother scurries out of the door with her head hanging low. My supervisor has seen the whole exchange, so I think I will get in trouble. He laughs and says:)

Supervisor: “I’ve wanted to say that to people like that forever! I’m just glad I got to witness such a historic moment!”

(Housekeepers are not scum or low-lives, and we are not stupid. Most of us have joined as housekeepers to make it easier to climb up the career ladder. Think about that the next time you say something rude like that.)

[florida80]

That’s Where We Put The Bad Patients

Australia, Coworkers, Language & Words, Medical Office, Silly | Healthy | January 30, 2018


(It is a busy Monday with patients eager to get scanning done after the weekend, walk-ins, and appointments. I am working as fast and as politely as I can. There is a bit of pressure since our site manager is on holiday and our second was just promoted to head office. I have inadvertently become the senior receptionist.)

Coworker: “I have to find the keys to the mur…”

(I can’t hear what he’s saying because of the phone ringing and a patient in front of me giving me details necessary for the booking. He does a lap around the department.)

Coworker: “He’s supposed to have left keys for the mur mur rum...”

(I don’t catch the end of it, again, needing to pick up a call on hold that’s been waiting for seven minutes. He runs around again. I blaze through more people, finally finish all calls, and get to the last lady in the queue.)

Coworker: “Okay, so, we get the keys from upstairs in General. It’s all good. They got into the murder room.”

(I stop what I’m doing and stare at him, absolutely sure I heard it right, but shocked if that’s what he said.)

Me: “The murder room?!”

Coworker: “Motor room.”

(The patient in front of me starts laughing.)

Patient: “I wouldn’t want to be in one of those!”

[florida80]

Cause For Actual Pregnant Pause

Alaska, Doctor/Physician, Extra Stupid, Hospital, Jerk, USA | Healthy | January 30, 2018


(I am a doctor at a local clinic. I read the file for my next patient, a 21-year-old woman, complaining about stomach cramps, sickness, and “private” concerns. People are often shy and refuse to share their symptoms with the nurse. I go into the room and start talking to the patient.)

Me: “Hello, I am Dr. [My Name]. What seems to be the problem?”

Patient: “I keep getting stomach cramps, and I threw up this morning. It was really gross… and, um… ah…”

(The patient is acting uncomfortable.)

Patient: “I haven’t had my period in three months! It’s always been irregular, but I haven’t ever gone this long! I must be really sick! Please help me.”

(Utilizing my $50,000 education and 14 years of experience, I make the first suggestion that comes to mind.)

Me: “Is there any chance that you might be pregnant?”

(The patient looks disgusted by this.)

Patient: “Oh, so, if a woman is sick it means that she must be pregnant. No, she can’t be dying or anything; she must be a slut. You men are all the same!”

Me: “Ma’am, it is just procedure. I have to check things off the list to find out what is wrong. Can you please answer my question?”

Patient: “No. I want a woman doctor. Get me your woman doctor or I am leaving!”

Me: “There are only me and three male PAs.”

Patient: “Humph!”

(The patient walked out of the examination room and out of the office, complaining of sexism and “unprofessional behavior” to everybody in the waiting room. Six months later, I got another patient file for a woman wanting a prenatal exam. Now, guess who it could possibly be? The lesson here is that there are a lot of things that share symptoms with pregnancy, but pregnancy is FAR more common than most of them. When a doctor asks you if you are pregnant, it is not an accusation; it is an important diagnostic tool.)

[florida80]

Hasn’t Got The Heart To Know The Difference

Australia, Emergency Services, Extra Stupid, Queensland | Healthy | January 29, 2018


Paramedic #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Do you have any preexisting healthcare conditions?”

Patient: “No.”

Paramedic #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Ever been to hospital?”

Patient: “Nope!”

Paramedic #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Do you take any medications?”

Patient: “No.”

(After diagnosing a heart attack and commencing treatment, the patient starts feeling better. He chats with the second paramedic on the way to hospital.)

Patient: “Hang on, I have had one thing…”

Paramedic #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Yes?”

Patient: “It was, uh…”

Paramedic #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Yes?”

Patient: “A what-do-you-call-it… A cardiac arrest! Had one of those before.”

(And that’s why health care staff ask so many stupid and repetitive questions!)

[florida80]

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Pot Calling The Kettle Black, Noisily

Hospital, Jerk, New Zealand, Non-Dialogue, Roommates | Healthy | January 29, 2018


I have to have emergency surgery. After some time in the recovery ward, I am wheeled into a double-occupancy room, but there’s no one in the other bed. I wake up a little later to find the curtains between the beds drawn, and correctly assume I now have a roommate. I hear her whimpering often, but I think nothing of it, because I’m whimpering, too.

We are both checked hourly, but we have different nurses, so basically there’s someone coming in every half hour or so. Whenever my obs are being done, I can hear her huffing and sighing, the way people do when they’re trying to sleep but someone’s making too much noise. I feel a bit guilty, but what can I do about it?

During the night, I hear her groaning whenever she tries to move. I’m doing the same, so I am quite shocked when she rather curtly says, “Can you keep it down, please? You’re always moaning and groaning! I am trying to sleep here!”

I say nothing. I’m in too much pain and too drugged up to attempt a comeback or an argument.

Later that morning, I’m woken up by loud voices and ear-piercing squeals. My roommate’s family are visiting. She has two small children who are yelling and squealing and fighting with each other. They zoom around the room, pulling the curtains between our beds back and forth, playing in the wheelchairs, and often bumping into my bed, causing excruciating pain. Her husband is loud and gregarious, and neither of them make even the slightest effort to control their kids.

I’m overwhelmed and hurting and I start to cry. The nurse comes in to do my obs, takes one look at the scene, and barks at the father and kids to keep it down, that they’re in a hospital, and that there are a lot of sick people who are trying to rest. She then manipulates me into a wheelchair and says that now would be a good time to take me for a shower, to get away from the noise. As I’m being wheeled out, I hear my roommate say to her husband, “God, she can talk! She’s kept me up all night whining and carrying on!”

[florida80]

You’re Killing Me Here

Crazy Requests, Extra Stupid, Germany, Pets & Animals, Vet | Healthy | January 28, 2018


(A lady comes in with a cat in a very bad condition. After a short examination, I have to tell her that the only thing I can do is to euthanize her cat.)

Me: “I’m so sorry, but the kidneys have completely stopped working. The only thing we can do is release that poor cat from her pain and suffering.”

Lady: “Oh, that’s a shame, but if it’s the only option…”

Me: “Unfortunately, it is.”

Lady: “Okay, but is there any homeopathic euthanasia you can give? You know, all these chemical things are bad for her health!”

Me: “Um, do you know what ‘euthanasia’ means?”

[florida80]

Enough To Make You Grind Your Teeth

Canada, Dentist, Ignoring & Inattentive, Jerk, Lazy/Unhelpful, Quebec | Healthy | January 27, 2018


(I’ve been going to a dentist clinic for a few months. I love the place and the staff; they’re considerate of the expensive costs of treatments, they’re friendly, and they take the time to explain options. The moment I get dental insurance from work, I become a regular patient to fix all the little things I’ve been putting off. Sadly, for some reason, the dentist turnover becomes high. At this point, I’ve seen four different ones already. I’ve had all my repairs done, got a mouth guard for grinding my teeth, and am just finishing a yearly cleaning.)

Dentist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *who I’ve never had before* “Well, everything looks good on your x-rays. We’ll see you in six months!”

(A month later, I’m back with a pretty infected tooth that requires a root canal treatment. Yet another dentist, the first male one I’ve encountered, greets me.)

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *cheerfully* “How are you?”

Me: “Well, I’m here because I’m in a lot of pain, so—”

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Oh, no. You’re doing well!”

(I’m a bit annoyed that he would tell ME how I’M doing, but I let it go. He starts the procedure, after pressing his belly into the back of my head twice while looking for tools and not apologizing. Towards the end, there is terrible pain, which I had not been warned about in any way. I’m crying and upset by the time I get out, just in a hurry to leave that place. It hurts more than the tooth did before he did anything to it. Because my insurance is almost maxed out for the year, I end up paying several hundred dollars for the procedure. And we’re just in May. A week later, the temporary seal, which I was not told was temporary, starts coming off while I eat. I had been told I would need a crown, but since nothing else was explained, I thought I was good to go until the following year, having told them about the insurance being maxed. I see [Dentist #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) ], who says I should get a screw and a crown, and nods when I explain I have to wait, as I don’t have $1,500 to pay for it. She puts a white filling over the tooth in the meantime. The clinic calls me three times for me to get an appointment for the screw and crown, the third one in November. I explain the insurance thing to the receptionist, and schedule an appointment in January. A week after the November call, my gums around that tooth begin swelling when I eat, so I go back.)

Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) : “The filling has just slightly been dislodged, so it’s rubbing against your gums. We’ll fix it for free, since we have a warranty on repairs.”

Me: “When was the last time I came for a cleaning?”

Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) : “In mid-April.”

Me: “And when did I come back with an infected tooth?”

Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) : “In May.”

Me: “Is it really possible for [Dentist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] to have missed a tooth that ended up infected a month later? She did take x-rays.”

Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) : *is silent for a while, looking at the computer, then, slowly* “Yes, it’s not visible on them.” *points vaguely to the x-rays, which I obviously have no knowledge to interpret*

Me: “Okay. Also, the dentist who performed the root canal treatment didn’t warn me about the pain, and didn’t explain that the seal was temporary.”

Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) : “Well… sometimes when dentists explain all the procedures and costs needed, it scares the patient.”

Me: *in shock* “Well, that’s dishonest.”

Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) : “I understand that you don’t like it.”

(I leave after the repair a bit shaken. Before I leave I ask her to confirm that my $800 mouth guard will not have to be replaced after getting the crown, as I was told by another member of the staff that this might be necessary. The next evening, [Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) ] calls and leaves a voicemail.)

Dentist #4 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=4) : “Hello, I’m calling to set up an appointment for the screw and crown. Please call back.”

(Nothing was said of the mouth guard, and the message disregarded the fact that I HAD an appointment set in January already. I couldn’t call back that evening. The next morning, at 11, I got a call from the receptionist, asking me again to make an appointment! I asked her to cancel the one I had in January, and not to call again. Surely other clinics have staff that have it together.)

[florida80]

OBG! Will You Listen!

Language & Words, Medical Office, USA | Healthy | February 11, 2020


(I am a female veteran and need to make an OBGYN appointment. I call the appointment line to schedule. To help with understanding, I have a female primary doctor, “Julianne Smith.” For my OBGYN, I see another female doctor, “Rita Wilson.”)

Me: “Hello, I need to make an appointment for the women’s clinic.”

Scheduler: “Okay, you need an appointment with your primary provider?”

Me: “Yes, for the OBGYN.”

(In VA hospitals, the women’s clinic is not just for OBGYN, but other health-related issues, where the staff and patients are all female. I see both my doctors in this space.)

Scheduler: “Okay, so that’s with Julianne?”

Me: “No, not with her, the other one.”

Scheduler: “Oh, you meant your primary provider, Dr. Smith?”

Me: “No, please, I need the OBGYN.”

Scheduler: “Yes, Julianne?”

Me: “No, I need an appointment with Dr. Wilson.”

Scheduler: “Yes, Julianne?”

Me: “No! I need… Wait, are you saying Julianne or OBGYN?”

Scheduler: “OBGYN!”

Me: *now half deaf* “Okay, yes, the OBGYN. That’s the doctor I need to see.”

(The rest of the call went more smoothly after that!)

[florida80]

Enough To Make You Grind Your Teeth

Canada, Dentist, Ignoring & Inattentive, Jerk, Lazy/Unhelpful, Quebec | Healthy | January 27, 2018


(I’ve been going to a dentist clinic for a few months. I love the place and the staff; they’re considerate of the expensive costs of treatments, they’re friendly, and they take the time to explain options. The moment I get dental insurance from work, I become a regular patient to fix all the little things I’ve been putting off. Sadly, for some reason, the dentist turnover becomes high. At this point, I’ve seen four different ones already. I’ve had all my repairs done, got a mouth guard for grinding my teeth, and am just finishing a yearly cleaning.)

Dentist #1: *who I’ve never had before* “Well, everything looks good on your x-rays. We’ll see you in six months!”

(A month later, I’m back with a pretty infected tooth that requires a root canal treatment. Yet another dentist, the first male one I’ve encountered, greets me.)

Dentist #2: *cheerfully* “How are you?”

Me: “Well, I’m here because I’m in a lot of pain, so—”

Dentist #2: “Oh, no. You’re doing well!”

(I’m a bit annoyed that he would tell ME how I’M doing, but I let it go. He starts the procedure, after pressing his belly into the back of my head twice while looking for tools and not apologizing. Towards the end, there is terrible pain, which I had not been warned about in any way. I’m crying and upset by the time I get out, just in a hurry to leave that place. It hurts more than the tooth did before he did anything to it. Because my insurance is almost maxed out for the year, I end up paying several hundred dollars for the procedure. And we’re just in May. A week later, the temporary seal, which I was not told was temporary, starts coming off while I eat. I had been told I would need a crown, but since nothing else was explained, I thought I was good to go until the following year, having told them about the insurance being maxed. I see [Dentist #3], who says I should get a screw and a crown, and nods when I explain I have to wait, as I don’t have $1,500 to pay for it. She puts a white filling over the tooth in the meantime. The clinic calls me three times for me to get an appointment for the screw and crown, the third one in November. I explain the insurance thing to the receptionist, and schedule an appointment in January. A week after the November call, my gums around that tooth begin swelling when I eat, so I go back.)

Dentist #4: “The filling has just slightly been dislodged, so it’s rubbing against your gums. We’ll fix it for free, since we have a warranty on repairs.”

Me: “When was the last time I came for a cleaning?”

Dentist #4: “In mid-April.”

Me: “And when did I come back with an infected tooth?”

Dentist #4: “In May.”

Me: “Is it really possible for [Dentist #1] to have missed a tooth that ended up infected a month later? She did take x-rays.”

Dentist #4: *is silent for a while, looking at the computer, then, slowly* “Yes, it’s not visible on them.” *points vaguely to the x-rays, which I obviously have no knowledge to interpret*

Me: “Okay. Also, the dentist who performed the root canal treatment didn’t warn me about the pain, and didn’t explain that the seal was temporary.”

Dentist #4: “Well… sometimes when dentists explain all the procedures and costs needed, it scares the patient.”

Me: *in shock* “Well, that’s dishonest.”

Dentist #4: “I understand that you don’t like it.”

(I leave after the repair a bit shaken. Before I leave I ask her to confirm that my $800 mouth guard will not have to be replaced after getting the crown, as I was told by another member of the staff that this might be necessary. The next evening, [Dentist #4] calls and leaves a voicemail.)

Dentist #4: “Hello, I’m calling to set up an appointment for the screw and crown. Please call back.”

(Nothing was said of the mouth guard, and the message disregarded the fact that I HAD an appointment set in January already. I couldn’t call back that evening. The next morning, at 11, I got a call from the receptionist, asking me again to make an appointment! I asked her to cancel the one I had in January, and not to call again. Surely other clinics have staff that have it together.)

[florida80]

This Person Is Such A Headache

Bad Behavior, Coworkers, Criminal & Illegal, Emergency Services, Extra Stupid, Health & Body, Office, UK | Healthy | January 26, 2018


(A coworker has been on blood-thinning medication for the past couple of months. She isn’t allowed to have other medication that has the same effect, namely aspirin.)

Coworker: “I have such a headache. Does anyone have anything I can take?”

(We all say no, so she resorts to searching through the desks of people who are on holiday. She finally finds some.)

Coworker: “Perfect!”

Me: “Um, shouldn’t you try something else? You aren’t allowed aspirin, remember?”

Coworker: “It’s only two tablets! What harm will it do?”

(She disappears before I can protest further, and comes back with a glass of water, having taken them on the way back. She surreptitiously takes another two a few hours later, and I protest yet again. She goes to the printer and comes back screaming.)

Coworker: “I’ve got a paper cut and it won’t stop bleeding!”

(I see that she is actually applying a lot of pressure on the cut, causing it to stay open.)

Me: “Maybe if you ease up on it, it’ll stop.”

Coworker: “No, you idiot! You do that to stop the flow. Oh, my God, I’m dying! Why did you make me take those d*** pills?!”

(We called an ambulance for her, and the second the paramedics arrived, they loosened her grip and the wound closed within a couple of minutes. She spent the entire time accusing us of trying to kill her, and demanded the paramedics phone the police for “force-feeding her death-pills.” We had to explain the situation, as the paramedics thought she was under some sort of narcotic, and they decided to take her to the hospital to make sure the medication wasn’t wreaking havoc on her blood. When she came back into work the next day, she went straight to our manager and launched a formal complaint. We all needed to give statements, and it was decided that if we are going to bring medication to work, we need to ensure it is secure. [Coworker] was put on temporary leave after we revealed in our statements that she actually went looking for the medication in someone else’s belongings, something she failed to mention in her complaint.)

[florida80]

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Time To Prescribe Some Common Sense

Chicago, Ignoring & Inattentive, Illinois, Insurance, USA | Healthy | January 26, 2018


(I have been put on a prescription by my doctor. As I am not particularly fond of the modern designer drug industry, my prescription is something that has been on the market for over 50 years. As such, it is very cheap. After I have been using it for four or five months, my insurance company calls me.)

Me: “Hello?”

Agent: “Hello, this is [Agent] from [Insurance Company] calling. Is this [My Name]?”

Me: “Yes. What can I do for you?”

Agent: “I would like to tell you about our fantastic prescription drug plan! You can get regular shipments of your medications every three months, which will save you money. Here’s how it works…” *drones on whilst I try to interrupt*

Me: “Ma’am?”

Agent: *continues script*

Me: “Ma’am?”

Agent: *continues script*

Me: “Ma’am?”

Agent: “Yes?”

Me: “Ma’am, I’m on exactly one prescription, which costs exactly one dollar and seventy-six cents per month, including tax. Nobody else in the house has any other prescriptions.”

Agent: “Oh.”

Me: “I doubt you can save me any money on of that one.”

Agent: *laughing* “You’re right; we probably can’t. Thank you for your patience!”

[florida80]

What A Diabeetus, Part 4

Alabama, Birmingham, Extra Stupid, Medical Office, USA | Healthy | January 26, 2018


(I am sitting at my desk behind the nurses’ station when one of our new patients approaches me.)

Patient: “Can you do me a favor and check my lab work for me?”

Me: “I sure can, sir. Let me get you pulled up, here. What did you want me to look over?”

Patient: “Can you check to see if there’s any diabetes in my blood?”

Me: “I’m sorry?”

Patient: “Diabetes. In my blood.”

Me: “Did you mean your glucose level, sir?”

Patient: *clearly exasperated* “No, I mean if the doctor found any diabetes in my blood.”

Me: “Sir, that’s… that’s not how diabetes works

[florida80]

What A Diabeetus, Part 3

Colorado, Food & Drink, Health & Body, Hospital, USA | Healthy | January 23, 2018


(I work in the kitchen of a small hospital. I go to each room and take the patients’ orders for their meals. One new patient is a woman who is on a diabetic diet.)

Patient: *after ordering a huge meal, including iced tea with “a crapload of sugar”* “…and can my brother order something, too?”

Me: “Sure. It’s $5.40 for a guest tray, and you can order whatever you want.”

Patient: “Wait, you mean he can get all the food he wants for $5.40? Holy crap! This is the best hospital ever.”

(The patient’s brother orders a large meal, including a diet soda.)

Me: “All right. Now, since you’re on a diabetic diet, we’ll probably have to cut some of this out, because the rules say we can only give you so many carbs.”

Patient: “Whatever. I eat what I want.”

Me: “Okay. I’ll see what I can do.”

(We end up sending her about half of what she ordered, and using artificial sweetener instead of sugar.)

Patient: *calling back after getting her food* “Um, I didn’t get all my food.”

Me: “Since you’re on a diabetic diet, we can only send you that much. Sorry.”

Patient: “Well, my brother didn’t get what he ordered, either. He was supposed to get…” *she proceeds to list the things she didn’t get*

Me: *after a bit of futilely trying to reason with her* “All right. I can bring a little more food to him.”

(The cook lets me bring some more food to the brother.)

Me: “I’d like to see him put sugar in his diet soda.”

[florida80]

What A Diabeetus, Part 2

Bad Behavior, Grocery Store, Harassment, Ignoring & Inattentive, New Jersey, USA, Wild & Unruly | Right | November 6, 2017


(A customer is getting her money out of her bag. I had put in a low blood-sugar reading in my insulin pump a couple minutes earlier, and it always beeps to remind me to check it again. It beeps, and I unclip it from my waist and turn the screen on. The customer looks up and her eyes go wide.)

Customer: “Of course!”

Me: “What’s the matter?”

Customer: “This is the reason I hate this store! They hire teenagers that look at their phones all the time! They don’t even care about the customers.”

Me: “What? Oh! This isn’t a phone, ma’am.” *presses “okay” and clips it back to my waist*

Customer: “Yes, it is! Give it to me so I can report you to your manager!”

Me: “One, it’s not a phone. Two, I can’t take it off because it’s an insulin pump. I have type-one diabetes.” *shows her my medical alert bracelet* “My manager knows this.”

Customer: “You don’t have diabetes! You’re not obese!”

Me: *tries to resist the urge to face-palm* “Ma’am, I have type-one. The one you’re thinking about is type-two. Please give me the money and leave.”

Customer: “No!” *reaches for my pump, which has a tube that connects to something on my stomach*

Me: *calmly* “Please leave.”

(The customer once again reaches for my pump, and pulls it off my pants. She pulls it forward and realizes there’s a tube on it.)

Customer: “How do you disconnect the charger?”

Me: “That isn’t a charger wire, ma’am. It’s a tube. You can see it’s clear. Please let go.”

(I reach to take my pump back. The customer pulls it forwards again, and I jerk forward. A lot of the time I drop my pump, and it pulls on my stomach. It’s never torn out the thing on my stomach, but this time it’s about to. Luckily, my manager arrives before it does.)

Manager: “Let go of that right now and leave. It’s good that you hate this store, because you’re not coming back.”

(The customer places the pump on the counter and runs to the door, not taking her money or things.)

Me: “Thanks.”

Manager: “Take her money; you deserve it. I’ll put her stuff back.”

(Suddenly, I heard a beep. My manager was also a diabetic, and also had a low earlier. He pulled out his pump, which looked like mine. I heard a loud scream and the door slamming shut.)

[florida80]

What A Diabeetus

Pharmacy | Right | May 19, 2017


(I am talking to a regular customer, who is looking to lose some weight before her wedding, about a fitness professional I follow on YouTube who posts workouts and meal plans for free to help people. There is a customer next to me who is being helped by my coworker.)

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *to me and [Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ]* “Are you calling her fat?”

Me: *startled* “No, I am not. We’re just talking about fitness and—”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “You should love your body. Don’t go telling her to change it to fit YOUR standards!”

Me: “I’m not telling her to—”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *to [Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ]* “Don’t you love yourself?”

Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “I do; I do. I just want to lose five pounds before my wedding.”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “No! That’s the media talking! You’re being brainwashed.”

Customer: “No, it’s my doctor talking. I’m all for body positivity but a health professional is telling me to lose weight.”

Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “When you die from diabetes, don’t come looking for help then!”

Customer #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “I couldn’t because I’d be hypothetically dead.”

(Customer #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) sputtered and walked out without her change

[florida80]

It’s Written In Clear White And White

Doctor/Physician, Ignoring & Inattentive, Medical Office, Silly, The Netherlands | Healthy | January 25, 2018


(I’m 15 years old. I’m at my general practitioner, because I noticed I’ve been having trouble with my eyesight.)

Me: “I can see quite all right with my left eye, but when I only use my right eye, I notice a clear difference in brightness.”

Doctor: “Hmm, let’s see. Could you cover your left eye?”

(The doctor walks to a board with letters and starts pointing at them.)

Me: “B… C… F… X…”

(The doctor goes to the smaller letters, which are more difficult to read. But at some point, I’m totally unable to see where he is pointing.)

Doctor: “This one, please.”

Me: *no verbal reaction*

Doctor: “Hello? [My Name]! This one! Can you read it?”

Me: “I can’t see what letter you are pointing at.”

Doctor: “Oh, wait. Maybe I shouldn’t use a white pen on a white background for this.”

[florida80]

Getting To The Root Of The Issue

Denmark, Dentist, Extra Stupid, Food & Drink, Parents/Guardians | Healthy | January 24, 2018


(My dad’s a dentist and I am at his office to pick him up after work because his car is in the shop. His last patient for the day is a little boy of about seven, and the moment I get in I can hear the parents yelling at him.)

Mother: “What do you mean his teeth are rotten?! They can’t be!”

My Dad: “Madam, your son has an extreme case of tooth decay, which is why he’s been having terrible tooth pains. I can possibly mend some of them, but he’ll probably have to have the majority of them pulled.”

Mother: “I can’t believe this. How could this happen?”

My Dad: “Well, does he eat a lot of candy?”

Mother: “He doesn’t eat sugar.”

My Dad: “Do you give him anything at night?”

Mother: “Yes, we give him honey.”

(They got super angry with my dad when he told them that was why their kid had bad teeth.)

[florida80]

The Crap That Comes Out Of Your Mouth

Arizona, Pets & Animals, Revolting, USA, Vet | Healthy | January 24, 2018


(We have just finished working with a cat who was so scared of being at the vet that she soiled herself, and then got it everywhere. I have finished cleaning the treatment area but have yet to wash my hands. As with all health fields, it’s common knowledge that anything on your hands will eventually end up in your mouth if you don’t wash them.)

Vet: “Would you like to look at her ear slide?”

Me: “Sure. Let me just wash my hands first.”

Vet: *jokingly* “You mean you don’t want to end up eating poop?”

(I start giggling.)

Me: “It’s not that I don’t want to ingest poop; I just don’t want to smell it on my hands!”

[florida80]

At Least It’s Still Just A Penny For Your Thoughts

Money, Overheard, Pennsylvania, Pharmacy, USA | Healthy | January 24, 2018


(I am in line waiting to pick up a prescription. The customer at the register is taking longer than usual. The worker tells him to step to the side while they try to sort out the problem. I overhear this between the man who is picking up the prescription and his friend.)

Friend: “It’s only three dollars.”

Man: “I ain’t got that kind of money. Do you know anybody with that kind of money? These is crazy times we live in.”

[florida80]

Totally Toothless Parenting

Children, Dentist, France, Jerk, Lazy/Unhelpful, Parents/Guardians | Healthy | January 23, 2018


(I’m a dentistry student. At my university, we work in different services every half-day. Thursday morning is when I work with kids. A dad comes in with his two-year-old. The kid starts crying the moment he sees the dentist chair, and I know I’m not going to be able to do anything on him, because putting rotating metal things in the mouth of an uncooperative and squirmy two-year-old is dangerous for both him and me. In the patient’s file, I see that the dad was supposed to have taken an appointment with a teacher to have his kid sedated. He obviously hasn’t done so, because I’m the one taking care of him. I can’t even get a good look at the kid’s teeth, because he won’t open his mouth and he keeps crying. I tell the dad that he absolutely needs an appointment with sedation, or else we won’t be able to take care of his kid.)

Dad: “But they’re only baby teeth; it doesn’t matter if they have cavities!”

Me: “If the infection gets out of hand, the adult teeth could get infected, as well, and come out black and rotten. Not to mention that the bone could be eaten away by the bacteria.”

Dad: “So, what should I do?”

Me: “I can’t do anything right now with him in this state, but with sedation we could try it. He needs to be on an empty stomach, though.”

Dad: “Why?”

Me: “Because if not, he could throw up and drown himself.”

Dad: “Sure, but I come from [City not even 15 minutes away]; I don’t have time for this!”

(I call my professor to examine the child, and together we manage to put a temporary solution on the kid’s teeth. It involves a lot of crying and screaming, with an uncooperative dad that doesn’t want to hold his child, and keeps interrupting us to “go for a walk in the hallway” with his kid.)

Me: “Well, that should slow the cavities down, but keep brushing his teeth regularly.”

Dad: “Oh, he doesn’t brush his teeth.”

Me: “I know. He’s two; you’re supposed to do it.”

Dad: “Well, I don’t.”

Me: “You’re supposed to. I don’t suppose he dresses himself yet, either, but still, he’s not naked now. Same thing: you’re the one who made him, so you’re the one who should brush his teeth until he’s old enough to do it himself.”

[florida80]

Going For The Condom Minimum

Bizarre, Grocery Store, Missouri, Pharmacy, USA | Healthy | January 22, 2018


(A woman comes up to our night cashier.)

Customer: “I need assistance at the pharmacy case.”

(The cashier pages me to the pharmacy case, as I’m the only one with the key after the pharmacist leaves. I arrive at the case.)

Me: “What items do you need?”

Customer: *hesitates for a moment* “I need condoms.”

Me: *opens the case* “You’re welcome to pick out any of the boxes that you’d like.”

(She picks up a few different boxes, shakes each one, then sets it back down. Then, she turns to me and asks:)

Customer: “Do you know which one of these feels the best for guys?”

Me: *more confused than surprised by the question* “I’m sorry. I’m afraid I can’t help you there.”

Customer: “Do you know which one fits best, then?”

Me: “I can’t help you with that. I’ve never used any of those.”

Customer: *exasperated sigh* “Oh, well. Better safe than sorry.”

(She put the condoms down, grabbed a pregnancy test, and walked away without another word.)

[florida80]

The Wheelchair Affair

Crazy Requests, Ignoring & Inattentive, Jerk, Office, Oregon, Portland, USA | Healthy | January 22, 2018


(Our office occupies the bottom two floors of the building. There is a medical office on the fourth floor which is accessed by an elevator in the main lobby. Recently, there has been construction in front of the building’s main door, but pedestrians can still access the door. I am in a meeting when I am called to one of our side entrances to deal with an irate couple, a man and a woman.)

Me: “Can I help you?”

(I see that the woman is walking with a cane.)

Woman: “I want you to let me in so I can get to the elevator. I have an appointment!”

Me: “I’m sorry, ma’am, but this is not [Medical Facility]. We can’t let you in because this area is restricted. If you want, I can walk you over to the main entrance and you can use the elevators there.”

Woman: “I can’t walk that far!”

(A coworker arrives at this time.)

Coworker: “It’s the same distance, either way. We can’t let you in.”

Man: “Well, we can’t go that way because of the construction! Unless you want to carry her, or you have a wheelchair, we need to get in this way!”

Me: “I’m sorry, but we can’t do that. You can get around the construction; I promise.”

(This goes on for several minutes. After a while, the woman goes to use a phone that’s near the door.)

Woman: “Give me the number for [Doctor]!”

Coworker: “Ma’am, that phone connects to the office I just came from. We aren’t [Medical Facility]. We don’t have the number.”

Man: “Do you have any wheelchairs?”

Me: “No, we don’t.”

(The two finally leave, but not before…)

Woman: “You need to figure out how to handle cases like this better!”

Me: “You have my deepest apologies, ma’am.”

Woman: “What good’s that going to do me?!”

(They walk outside, leaving my coworker and me behind.)

Me: “They seriously want us to stock wheelchairs for people who can’t be bothered to use the main entrance?”

[florida80]

You Can Stomach Getting A New Doctor

Colorado, Doctor/Physician, Ignoring & Inattentive, Medical Office, USA | Healthy | January 22, 2018


(After a change in my insurance, I have to switch doctors. On my first exam, he stares long and hard at a small patch of pink skin on my stomach that my previous doctor dismissed as nothing.)

Doctor: “How long have you had that bright pink spot on your stomach?”

Me: “Three or four years.”

Doctor: “Have you ever had a dermatologist examine it?”

Me: “No, I didn’t think it was anything serious. My GP said it was probably nothing.”

Doctor: “Well, I think it’s probably a basal cell carcinoma. That’s a slow-growing cancer, but if it’s been left alone for years, we need to remove it ASAP. Let me call our dermatologist.”

(The dermatologist confirmed his suspicions, and a growth the size of an apple was cut out of my stomach later that week. It hadn’t spread anywhere, thankfully. Good thing for me I had to change doctors!)

[florida80]

When Tetanus Is Better Than The Cure

Doctor/Physician, Ignoring & Inattentive, Medical Office, North Carolina, USA | Healthy | January 21, 2018


(My mother has a really bad needle phobia. She’s tried therapy for it, but still has panic attacks and worse reactions when she needs shots or blood draws. The people at our old clinic knew about it, but when we move, she has to see a new doctor, and needs her tetanus booster shot.)

Mom: “I have a pretty bad needle phobia.”

Doctor: “That’s fine; lots of people do.”

Mom: “No, I mean really bad. When I see the needle, I’m going to pass out. I’m going to jerk around; one doctor said it looked like I had a seizure. I need you to listen to me. Give me the shot while I’m unconscious. If you need me to sign something giving permission, I’ll do that, but you need to give me that the first time I pass out, because I really don’t want to have to do it twice.”

Doctor: “I’m sure it will be fine. Just don’t look at the needle.”

Mom: “No, that doesn’t work. Just knowing that I’m going to get a shot is enough to trigger a reaction. My doctor said she left a note in my file. Can you look? I’m serious; this is going to be a severe reaction.”

Doctor: “Okay, okay, I hear you.”

Mom: “All right.”

(He pulls out the needle, my mom passes out, and she comes to a few minutes later, with the doctor and a nurse standing over her, trying to bring her around. She tries to sit up.)

Doctor: “Don’t move; you had a seizure!”

Mom: “No, no, I told you: that’s just part of my reaction. I didn’t actually have a seizure.”

Doctor: “You passed out! You were having a seizure!”

Mom: “No, I wasn’t! I told you: this is what happens when I get shots. I’ll be fine in a minute.”

(She starts to move, then notices that there’s no bandage on her arm.)

Mom: “Did you give me the shot?”

Doctor: “No! You were having a seizure! I can’t give you a shot while you’re unconscious!”

Mom: “But I told you to!”

Doctor: “Look, I think we should run some tests to make sure you’re okay. If you are, I’ll give you the shot then.”

Mom: “You know, I think I’ll take my chances with the tetanus.”

(She went to another doctor, who not only listened to her, but gave her a mild sedative, and has since provided her with one whenever she needs blood-work or shots.)

[florida80]

Laughter Is The Best Drug

Doctor/Physician, Hospital, Nurses, Seattle, Silly, USA, Washington | Healthy | January 20, 2018


(Several years ago, I had an accident that required a skin graft on a knuckle. Present day: I hit my hand while working, causing the skin graft to split open, meaning I need stitches. I get to the hospital at about 4:30 pm, and it is PACKED. It is almost 2:00 in the morning before the doctor can even have a look at me.)

Doctor: “Yeah, you will need stitches, so I’m going to give you some novocaine to numb your finger up. We’ll give it 15 minutes to take effect, and get started.”

Me: “Don’t worry about that. It is a skin graft. You would need to poke me where I can feel it, to numb me up where I already can’t feel anything. Just sew it up, please.”

(The doctor agrees, gets a nurse to bring in the kit and hand him stuff, and starts stitching. I can’t feel a thing. After a few minutes, the nurse leans over and asks:)

Nurse: “So, is the novocaine still working?”

(In my defence, I am tired and incredibly bored, so I just look up with a horrified expression and say:)

Me: “I NEVER GOT ANY!”

(The nurse’s eyes almost pop out, and she is ready to flip out. The doctor just looks up at me and says:)

Doctor: “Oh, shut up, you baby.”

(Sorry, nurse, but the doc and I got a good laugh, at least.)

[florida80]

Men Think They Can Have Everything

Bad Behavior, Extra Stupid, Jerk, Maine, Medical Office, Reception, USA | Healthy | January 19, 2018


(I am waiting at a doctor’s office. I have heard some crazy things at this place, but this is pretty nuts, even by their standards. A man is sitting in the waiting room, talking to the receptionist. He’s in his twenties.)

Man: “Can you give me some birth control?”

Receptionist: *looks at him a bit strangely* “Okay.”

Man: “Like, the copper thingy?”

Me: “That’s for girls.”

Man: “Jesus! Why are you so f****** sexist? You dumb b****! I can get it, too, if I want it!”

Receptionist: “Um, actually—”

Man: “I DON’T WANT TO GET PREGNANT!”

[florida80]

Not Listening Is A Disease

Hospital, Ignoring & Inattentive, LGBTQ, Minnesota, Nurses, USA | Healthy | January 19, 2018


(I’m in the ER with a dislocated shoulder.)

Nurse: “Are you on any medication?”

Me: “Synthroid, and I have an IUD.”

Nurse: “Any major surgeries?”

Me: “Appendix when I was 16, I had my thyroid removed last year due to cancer, and a few months ago I had a tumor removed from my foot.”

Nurse: “Any history of thyroid issues?”

Me: “Thyroid cancer, yes, last year.”

Nurse: “Any history of cancer?”

Me: “Thyroid. Cancer. Last. Year.”

Nurse: “Any chance you’re pregnant?”

Me: “No.”

Nurse: “You’re married. Are you sexually active?”

Me: “Yes, my wife and I are active.”

Nurse: “Are you sure you’re not pregnant?”

Me: “No, I’m married to a woman.”

Nurse: “When was your last period?”

Me: “When I got my IUD put in last year. I haven’t had one since.”

Nurse: *disbelieving look* “So, you haven’t had a period in several months, but you’re not pregnant?”

My Wife: “Oh, my. We are sexually active. We are married. Lesbians!“

(The nurse left. A few minutes later, a male nurse apologetically came in and asked for my history again. He was much better and joked that lesbianisim was the best birth control.)

[florida80]

Very Bad Reception, Part 21

Canada, Lazy/Unhelpful, Medical Office, Quebec, Reception | Healthy | January 18, 2018


(There is a small medical clinic where I live. Usually, for walk-in patients, you get to the door very early, wait until they open it, then head for the desk, where you are assigned an appointment time for the day depending on the order of arrival. Usually, people behave and do not jump forward. Rarely, but sometimes, the clinic isn’t full, and going in mid-morning, you might still get a spot. It’s about 11, and I feel I might have a feminine infection. I stop by the clinic to see if there’s room.)

Secretary: “I’m sorry. There’s a new phone system in place. Now you have to call in the morning and leave your name and phone number. Someone will call you back with the time of your appointment.”

Me: “Well, I’m right here. Can’t you just give me a time?”

Secretary: “No, you have to call.”

Me: “Okay, fine.”

(I make two steps to the side, pick up my cellphone, take the card she gave me with the phone number, and start dialing. The secretary looks at me.)

Secretary: “What are you doing?”

Me: “Calling for an appointment. You said I absolutely had to call.”

Secretary: “Ugh… Okay, I’ll give you one.”

(I believe she suddenly realized that I would have left my info on the answering machine, that she would have listen to it, then call me back with the time, all while I was standing in front of her.)

[florida80]

Very Bad Reception, Part 20

Music | Working | April 21, 2017


(I work at a market research firm. Part of my job involves calling the manufacturers of high-tech devices to interview them. Some of the companies I call are very large, and others are quite small family firms. Some of the smaller companies have local radio stations on instead of hold music. Usually these are country music stations with ads about farm equipment. One time though:)

Me: “Hello, this is [My Name] calling from [Company]. Could I be connected with [Project Manager], please?”

Receptionist: “Sure thing. Please hold.”

Me: “Okay.”

Hold Music: *really loud gangsta rap* “MY MONEY AND MY HOES!”

(I started laughing so hard I had to hang up and call back again.)

[florida80]

Very Bad Reception, Part 19

Bosses & Owners, Jerk, Lazy/Unhelpful, Office, Spouses & Partners, UK | Working | November 27, 2017


Receptionist: “Hello, [Business].”

Me: “Hi. Could I please speak to [Manager], please?”

Receptionist: *click*

(I phone again, thinking I was just disconnected by accident.)

Receptionist: “Hello, [Business].”

Me: “Hi, I think—”

Receptionist: *click*

(Knowing she actually cut me off this time, I phone back again.)

Receptionist: “Hello, [Business].”

Me: “Why do you keep cutting me off?!”

Receptionist: “Because this is a cold call, and I’m told to hang up on them.”

Me: “Actually, I’m [Manager]’s husband, and I’d like to speak to him.”

Receptionist: “Yeah, right!” *laughing* “I’ve met his wife.” *click*

(Having had enough, I decide to just drive down.)

Receptionist: *smiling brightly* “Hello, welcome to [Business]. How can I help you?”

Me: “I’d like to speak to [Manager].”

Receptionist: “What reason do you have to speak to him? Do you have an appointment?”

Me: “I’m his husband, and no.”

(She realises who I am and sneers.)

Receptionist: *sarcastically* “Really? You’re that desperate?”

(Coincidently, my husband happens to walk by.)

Husband: “[My Name]? What are you doing here?”

Receptionist: “You know this degenerate?” *smugly* “I was just about to have him removed.”

Husband: “What? Why? He’s my husband!”

(The receptionist blushes and we stand in awkward silence for a few seconds.)

Me: *to the receptionist* “You want to explain?”

(The receptionist stammered through her explanation, with me inserting her claim that he had a wife after she neglected to mention it. My husband actually found it hilarious. She isn’t allowed near the phones anymore, though

[florida80]

Very Bad Reception, Part 19

Bosses & Owners, Jerk, Lazy/Unhelpful, Office, Spouses & Partners, UK | Working | November 27, 2017


Receptionist: “Hello, [Business].”

Me: “Hi. Could I please speak to [Manager], please?”

Receptionist: *click*

(I phone again, thinking I was just disconnected by accident.)

Receptionist: “Hello, [Business].”

Me: “Hi, I think—”

Receptionist: *click*

(Knowing she actually cut me off this time, I phone back again.)

Receptionist: “Hello, [Business].”

Me: “Why do you keep cutting me off?!”

Receptionist: “Because this is a cold call, and I’m told to hang up on them.”

Me: “Actually, I’m [Manager]’s husband, and I’d like to speak to him.”

Receptionist: “Yeah, right!” *laughing* “I’ve met his wife.” *click*

(Having had enough, I decide to just drive down.)

Receptionist: *smiling brightly* “Hello, welcome to [Business]. How can I help you?”

Me: “I’d like to speak to [Manager].”

Receptionist: “What reason do you have to speak to him? Do you have an appointment?”

Me: “I’m his husband, and no.”

(She realises who I am and sneers.)

Receptionist: *sarcastically* “Really? You’re that desperate?”

(Coincidently, my husband happens to walk by.)

Husband: “[My Name]? What are you doing here?”

Receptionist: “You know this degenerate?” *smugly* “I was just about to have him removed.”

Husband: “What? Why? He’s my husband!”

(The receptionist blushes and we stand in awkward silence for a few seconds.)

Me: *to the receptionist* “You want to explain?”

(The receptionist stammered through her explanation, with me inserting her claim that he had a wife after she neglected to mention it. My husband actually found it hilarious. She isn’t allowed near the phones anymore, though.)

[florida80]

Very Bad Reception, Part 18

Medical Office | Working | December 14, 2016


(I’m not the best at keeping track of things on the calendar. I realize that I have not booked an appointment to get my daughter’s follow up vaccines, so I call one morning.)

Me: “Hi, my daughter needs to get her booster shots. I’m afraid I’ve put this off by two months.”

Receptionist: “No problem. You can bring her in this morning.”

Me: “Oh! Perfect! Thanks! We’ll be in soon.”

(She takes my daughter’s name and info. I hung up and began to gather what we’d need for our time out of the house. Just as I reach the front door with diaper bag, book, and baby, the phone rings.)

Me: “Hello?”

Receptionist: “Hi. This is [Receptionist] from [Doctor’s Office].”

Me: “Yes?”

Receptionist: “I’m afraid your daughter won’t be able to get her booster shots on a walk-in basis today as she is two months past schedule.”

Me: “Oh, yes, I know we’re late. What should I do then?”

Receptionist: “You’ll have to call for an appointment.”

Me: “Can I make the appointment now?”

Receptionist: “No. You’ll have to call to make an appointment.”

Me: “Okay.”

(I hang up, look up the number (this was before caller ID), and call the doctor’s office.)

Receptionist: *same voice as before* “Hello, [Doctor’s Office]. [Receptionist] speaking. How can I help you?”

Me: “Yeah, I’m calling to make an appointment for my daughter to get her booster shots.”

Receptionist: “Oh, you don’t need to call for that. She can get them as a walk in.”

Me: “No, I’ve put it off too long. I was told we’ll need an appointment.”

Receptionist: “No, you can just walk in.”

Me: “I was told by you that we’d need an appointment.”

Receptionist: “No, you can just walk in.”

Me: “You called me not three minutes ago saying we’d need an appointment.”

Receptionist: “No, you can just walk in.”

Me: “Okay, instead, I’ll be picking up my daughter’s medical records. We’ll be changing doctors. How soon can I get those?”

Receptionist: “Changing doctors? Why?”

Me: “Just please get the records together. I’ll pick them up in an hour.”

(We did change doctors. Sad, because I liked that one. But dealing with the receptionist was more than I could take.)

[florida80]

Hey, Google, What Kind Of Cancer Do I Have?

Connecticut, Extra Stupid, Pharmacy, USA | Healthy | January 18, 2018


(I stop in a pharmacy to pick up some medication. I hear the following from a lady next to me.)

Woman: “I want to buy this!”

(She points at medicine on the shelf behind the pharmacist.)

Pharmacist: “That’s prescription medication. You can’t buy that. I’m sorry.”

Woman: “I NEED IT!”

Pharmacist: “Okay, well, we still can’t give you the medication. You need a prescription.”

Woman: “No! WEBMD SAID I HAVE CANCER AND I NEED THIS!”

Pharmacist: “Ma’am, I recommend you see your doctor before you get a self-diagnosis off of the Internet.”

Woman: “You’re a doctor! And I KNOW I HAVE CANCER!”

Pharmacist: “Actually, I’m not a—”

Woman: “YOU ALL WANT ME TO DIE OF CANCER! I AM REPORTING YOU TO THE POLICE!”

(She then proceeds to run out of the store, knocking down several displays and screaming “I NEED PENICILLIN! I HAVE CANCER!”)

Me: *mumbling* “How does she think penicillin will cure cancer, anyway?”

Pharmacist: “That’s not even penicillin

[florida80]

A Long Wait To See The Waiting Room

Awesome, Dentist, Germany, Reception | Healthy | January 18, 2018


(During all my childhood, our visits to the dentist go like this:)

Receptionist: “Hello, Mrs. [Our Last Name], why don’t you and [My Name] sit down in examination room two? The doctor will be with you in a minute.”

(Then, once, when I am thirteen:)

Receptionist: “Hello, Mrs. [Our Last Name], why don’t you and [My Name] sit down in the waiting room for a moment? We’ll call you in.”

(And that’s how I found out the dentist even had a waiting room. Scheduling level: genius.)

[florida80]

Her Hearing Is Going But Her Eyes Are Sharp As A Hawk’s

Bizarre, Golden Years, Health & Body, home, UK | Healthy | January 17, 2018


(I work in a local doctor’s surgery, running a clinic fixing hearing aids. I’m at home with my family when the doorbell rings. An elderly lady is standing outside.)

Elderly Lady: “Hello, are you the hearing aid lady?”

Me: “Yes…”

Elderly Lady: *hands me a small package* “The hospital posted me a new hearing aid mould, but I don’t know how to fit it. I didn’t want to wait for the clinic.”

Me: “How did you find me?”

Elderly Lady: “I saw you going home and I recognised you. Can you put my hearing aid together?”

Me: “Uh… sure.”

(I do it on the spot; it’s a ten-second job.)

Elderly Lady: “Thank you! Bye!”

Me: *speechless*

[florida80]

I Got 99 Problems, But My Age Ain’t One

Bad Behavior, Criminal & Illegal, Doctor/Physician, Hospital, Ignoring & Inattentive, Nurses, UK | Healthy | January 17, 2018


(My mum had a stroke two weeks ago. As she was in the hospital at the time it was caught exceptionally quickly, and her doctors believe there will only be some short-term memory loss. I don’t believe there is any, for the reason I am about to tell you. I have dropped by to visit when there are several nurses and her doctor by her bed, arguing.)

Mum: “See? There’s my son. Ask him if you don’t believe me!”

Me: “What’s going on?”

Doctor: “We believe it might be a sign of memory loss. You mother is adamant that her grandmother is still alive.”

Me: “She is. She turns 100 next week. You met her last Friday before she was discharged.”

Doctor: *stutters* “I…I see… She also believes that money has been stolen from her purse; £100 pounds to be exact. Can you confirm that she had this money in her purse while staying here?”

Me: “Yes. It was for my great-grandmother’s birthday. She literally got it out of the ATM in the hospital’s atrium what, twenty minutes before she had her stroke?”

(My mum nods.)

Me: “In fact, that’s why I came around. She called me this morning to get a card.”

(I shook the bag in my hand and the doctor blushed furiously at the realisation that everything my mum said was accurate. All the nurses then backed away, seemingly suspicious of each other. They never found the money, or figured out who stole it, but my mum demanded to be immediately moved to another hospital, and the nurses managed to pool together £100 themselves as compensation. My mum refused to take it, though, as she saw it as an admission that they collectively stole it.)

[florida80]

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Treating Depression With Tongue Firmly In Cheek

Doctor/Physician, Medical Office, Oklahoma, Punny, Tulsa, USA | Healthy | January 17, 2018


(On my most recent office visit, I get some coffee but am hustled into a room before I can mix in cream or sugar. I spot a container of tongue depressors and grab one to stir. The nurse chuckles a bit at my audacity, but it makes perfect sense to me; it’s just like any other wooden coffee stirrer. Then, I have a bright idea. A few moments later my doctor walks in:)

Me: “I think I need Zoloft for my tongue.”

Doctor: “Why is that?”

Me: “It’s been depressed.”

(I got the laugh I hoped for. Nice to have a doctor with a sense of humor.)

[florida80]

Enough To Bring Tears To Your (Infected) Eyes

Arizona, Crazy Requests, Extra Stupid, Jerk, Optometrist/Optician, USA | Healthy | January 16, 2018


(A customer comes in for a contact lens appointment. Their last appointment was nearly two years previous. They have an eye infection, so we bill them for a medical treatment visit.)

Customer: “What is this charge here? I wasn’t charged for this last time.”

Me: “Last time, you didn’t have an eye infection. We had to charge you a copay for that because of your medical insurance.”

Customer: “You didn’t ask me before doing all that; you can’t charge me for it.”

Me: “But you did want contact lenses, right?”

Customer: “Obviously.”

Me: “The doctor can’t give them to you until that eye infection is cleared up; that’s why this was a medical visit.”

Customer: “Well, the eye infection was your fault, anyway.”

Me: “Umm, but it was from over-wearing your contacts, correct?”

Customer: “Yes, but that’s your fault.”

Me: “Ma’am, you made a three-months supply of contacts last 20 months. I’m quite sure we didn’t recommend you do that.”

Customer: “Well, the contacts are too expensive! I couldn’t afford enough of them.”

Me: “Then, might I recommend you get glasses instead? We have a large selection of frames to choose from.”

Customer: “Glasses make people look stupid.”

Me: *laughs awkwardly, as all the other employees wear glasses, as do I* “Well, actually…”

Customer: “I don’t want glasses; I want contacts, and I’m not going to pay for things I didn’t ask for. If you don’t want people to get eye infections, you need to sell contacts cheaper.”

Me: “Ma’am, if you don’t pay for your visit, we cannot provide you with a prescription for contacts.”

Customer: “That’s just unprofessional!” *pays and then flounces out of office*

[florida80]

Bean There, Done Cat

Arizona, Extra Stupid, Pets & Animals, Silly, USA, Vet | Healthy | January 16, 2018


(I am playing with one of the clinic cats, Bean, and toss a toy to him. Unfortunately, I miss and hit him in the face, though he doesn’t seem to mind. Bean is cute, but he’s not the brightest cat ever. Later, I am telling the vet about it.)

Me: “I feel kind of bad. I beaned Bean in the head with a toy.”

Doctor: “That’s okay; there’s nothing up there, anyway.”

[florida80]

The Needling Issue Doesn’t Have To Be

Hospital, Japan, Non-Dialogue, Nurses, Tokyo | Healthy | January 16, 2018


Due to a chronic condition, I needed to have a series of blood tests done, some of which required larger gauge needles than normal. I headed to the hospital closest to my apartment in Tokyo, waited to see the specialist, and got my notes to take to the blood draw lab reception.

The intake nurses were a bit flustered to be treating me, but my Japanese was good enough that I got through the first steps just fine. Then, I headed into the blood test room and the nurse there started telling me that the tests would hurt, the needles are pretty big, etc., and that in Japan, they don’t use skin-numbing cream. I assured her that I’d be fine, but she didn’t believe me and stomped out of the room to find a nurse that spoke English, despite the fact that we had been conversing in Japanese just fine.

I took off my cardigan, and my heavily-tattooed arms were now visible, right when the nurse came back, dragging a young doctor behind her. He looked at me and said to the nurse, “I think she’s okay with needles,” then burst out laughing as the nurse just gawked at me. Turns out I was the first foreign patient she’d ever taken blood from and she was terrified I’d flip out or faint because of the needles.

[florida80]

No, There’s Not An App For That

Extra Stupid, Michigan, USA, Vet | Healthy | January 15, 2018


(I work for a vet clinic.)

Me: “[Clinic]. This is [My Name]. How can I help you?”

Customer: “Yeah, my dog is coughing. Do you know why?”

Me: “Well, that could be any number of reasons. You’d really need to come in for us to know.”

Customer: “Oh, so, you can’t diagnose over the phone?”

Me: “No?”

[florida80]

Got A Triple Of Problems With Your Diagnosis

Chicago, Illinois, Medical Office, USA | Healthy | January 15, 2018


(I’m at my ob-gyn office for a prenatal check-up. I’ve been going to this office for six years. A doctor I’ve never seen before walks in.)

Doctor: “You’re here to renew your hormonal birth control prescription?”

Me: “No?”

(I’m just entering my third trimester with triplets. He could see my belly if he’d look up from his phone. You could see my belly from the other side of the state at this point!)

Doctor: *looks confused for a second but still doesn’t make eye contact, instead condescendingly says* “You are aware that condoms aren’t 100% effective, right?”

Me: “Gee, I wish you’d told me that seven months ago…”

(He finally looked up and tried to pass it off as there being another patient in the office right that minute with my very unusual first and last name.)

[florida80]

That’s What I (N)Said

British Columbia, Canada, Pharmacy | Healthy | January 14, 2018


Customer: *holding a box of OTC medication* “Excuse me. My wife is allergic to the Niacide family.”

Me: “Pardon? Do you mean NSAIDs?”

Customer: “No! NIACIDES!”

(I give him a puzzled look.)

Customer: “You know, ibuprofen and stuff!”

Me: “Right… NSAIDs.”

Customer: “Oh, whatever. Can she take this or not?”

(Then he showed me a box of acetaminophen.)

[florida80]

Pregnancy Brain Affects The Men Even More

Hospital, Indiana, USA | Healthy | January 13, 2018


(My cousin is a nurse. One of the doctors, male, at the hospital where she works has gotten a few complaints for dismissing women complaining about certain symptoms as “pregnant.” One day she’s talking to a fellow nurse and another doctor, female, in the hallway, when they hear this from a nearby room:)

Patient: “HALLELUJAH! I’M PREGNANT WITH THE SECOND COMING OF JESUS!”

(My cousin and her coworkers exchange looks as an energetic and loud speech about “virginal conception” and “accepting my heavenly duties” sounds from the room.)

Cousin: “Isn’t [Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] in there right now?”

Nurse Coworker: “He just wrote someone off as pregnant again, didn’t he?”

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Ladies, let’s roll.”

(She went in and took over the rest of the exam while my cousin and her coworker escorted the other doctor out. She said the look on his face was priceless! Needless to say, the story quickly spread around the hospital staff, and the doctor in question got in some trouble with the higher-ups thanks to this and the previous complaints. It’s been two months now, and he has yet to dismiss another woman’s complaints since then.)

[florida80]

Pray That Incompetence Isn’t Airborne

Florida, Hospital, USA | Healthy | January 12, 2018


(I am doing clinicals at the hospital as part of my certified nursing assistant (CNA) program, on the communicable disease ward. I enter at patient room. Now, in this program students aren’t even allowed in the rooms of any patients with airborne contagious diseases. It is also a rule of the hospital that signs be placed on the front of the door along with masks for airborne diseases. I’m making my rounds and enter a room where the patient is sleeping, and grab the chart. He has a serious infectious airborne. I backtrack out of the room and look at the door. No sign, no masks. I approach my teacher about this, and then the head nurse.)

Me: “I read the chart in 334—”

Nurse: “You shouldn’t be in 334. He’s airborne and you’re a student.”

Me: “That’s why I came to you. There is no—”

Nurse: “Why were you in there? You could get seriously sick.”

Me: “You assign—”

Nurse: “It doesn’t matter what I assigned you to. You should know the rules. That’s why I hate working with students. Too stupid to even notice the sign on the door.”

(Now I’m irritated at the interruptions as well as the insinuation of stupidity.)

Me: “Look, lady, I’m not dumb; I’m top of the class. If you’d let me finish a sentence, I could tell you–”

Nurse: “Oh, God. If you’re top of the class, I’d hate to see—”

(I finally snap and interrupt her.)

Me: “And if you’re the head nurse here who is in charge of making sure people are doing their jobs so patients don’t die, I’d hate to see your mortality rate. As I was saying before, there is no sign, no masks, nothing on the door to indicate airborne. There aren’t masks inside or out. As the head nurse, shouldn’t you know this? You assigned me three rooms. When I said the room number you immediately knew he was airborne without pulling a chart. One could figure you knew this upon assigning my rooms, and ignored the rules, or have come across this information since, and rather than changing my assignment, or at least informing me, you just let it go.”

Nurse: “I shouldn’t have to tell you not to enter an airborne room. Now you say you went in without a mask?”

Me: “You should be sure that airborne is indicated as per the rules.”

Nurse: “You’re rude to me. You make a mistake then you’re rude to me. Your teacher will hear about this. Go work on your other patient rooms.”

Me: “My teacher has already heard about this. From me. And I’m not going to work with other sick people when I may have been contaminated. I’m going to tell my teacher I’m going home. I’d suggest you get a d*** sign and masks on that door before you get someone killed.”

(I go to my teacher and fill her in on the conversation. My teacher said she would deal with it, I should go, and to be sure to get tested as well. Then she says this…)

Teacher: “Maybe don’t apply to work here?”

[florida80]

Doctors Need To Have Patience With The Patients

Florida, Nursing Home, USA | Healthy | January 12, 2018


(I am a student in a Certified Nursing Assistant (CNA) program doing rotations in a nursing home shadowing a CNA working there. This patient is not part of our assigned rooms but is screaming for help. I ignore it at first, as I’m literally surrounded by medical professionals and figure her CNA or nurse will be in soon. Instead it carries on.)

Me: “Shouldn’t we check in on her?”

CNA: “She’s not ours, and she’s always like this. She just wants attention.”

Me: “Okay.”

(Ten minutes later, she is still screaming for help. Nobody is paying attention, and my CNA goes to do something without me. So since I have a 15-minute break without anyone to shadow, I decide to check on the woman. If she just wants attention, no harm done, I can talk a few minutes.)

Me: “Hi, I’m a student. Can I help?”

Patient: “My stomach.”

Me: *picks up chart* “How does your stomach feel?” *I look at the page detailing all she has ate and drank and any output, or waste, that day, thinking it’s an upset stomach*

Patient: “It’s exploding.”

Me: “That’s awful.”

(Then I notice she’s on a catheter, but no urine output has been recorded on her otherwise detailed chart. I look at her cath bag, and there is no urine in it. For those who don’t know much about caths there is always something. The body is constantly producing urine, and with a cath it drains straight off. This seems dangerous to me.)

Me: “I’m going to get you some help.”

(To the nurse at the station.)

Me: “The patient who has been screaming, I just checked in with her.”

Nurse: “She wants attention. Ignore it.”

(I find my teacher.)

Me: “This patient isn’t mine, but she’s been screaming. I keep getting told she’s attention seeking, but she has a cath and no output.”

Teacher: “I’ll check her.”

(I go about my day, and right before the students meet with the teacher for end of the day, I check in with the patient and she starts crying and thanking me profusely, saying nobody else listens, and I helped, and now she is ok. I note there is urine output in the bag. I go on to meet my class, and my teacher starts our reporting. As her final note:)

Teacher: “Oh, and [My Name] saved a woman’s life today!”

Me: “I did?”

Teacher: “Her catheter was misplaced. She had no urine output. You noticed while everyone else ignored her. When I placed her catheter correctly, the bag overflowed. Her bladder was close to bursting, which could have been serious or even killed her. Let this be a lesson, class: don’t ignore a patient just because they aren’t yours or want attention.”

[florida80]

Eating In Reverse

Hospital, Ohio, USA | Healthy | January 12, 2018


(I am in the ER waiting to be treated for a severe migraine with EXTREME nausea. In the next cubicle is a man who apparently had a blockage in his digestive system. A stomach pump has just begun when I am shown to my cubicle. I am very happy not to have been an “ear-witness” to the tube insertion!)

Female In Next Cubicle: “Oh, look! There’s a jelly bean! And that must be the chicken from dinner!”

(She continued describing every morsel being pumped from his stomach. My nausea increased to the point that I vomited on the floor near the curtain. She wasn’t as excited about seeing what I had eaten. It stopped her narrative, though.)

[florida80]

Eating In Reverse

Hospital, Ohio, USA | Healthy | January 12, 2018


(I am in the ER waiting to be treated for a severe migraine with EXTREME nausea. In the next cubicle is a man who apparently had a blockage in his digestive system. A stomach pump has just begun when I am shown to my cubicle. I am very happy not to have been an “ear-witness” to the tube insertion!)

Female In Next Cubicle: “Oh, look! There’s a jelly bean! And that must be the chicken from dinner!”

(She continued describing every morsel being pumped from his stomach. My nausea increased to the point that I vomited on the floor near the curtain. She wasn’t as excited about seeing what I had eaten. It stopped her narrative, though.)

[florida80]

Benzo Combo No No

Pharmacy, USA, Virginia | Healthy | January 11, 2018


(I work in a popular chain pharmacy/convenience store as a pharmacy technician. It is a week before Christmas and patients are swarming in to get medications refilled before they depart for the holidays. I’m currently working at a prescription filling station that is directly across from where the pharmacist verifies them, allowing us to talk as we work. Another technician takes in a couple of prescriptions and preps them for data entry; however, when the pharmacist spots them, he immediately sees a problem.)

Pharmacist: “Whoa, I am not filling this.”

Other Technician: “Why, what’s up?”

Pharmacist: “This drug combo, carisoprodol, benzo, and an opiate…”

Me: “Bad combo?”

Pharmacist: “It’s outright lethal. I need to speak with the patient.”

(We try to page the patient back to the pharmacy via the store intercom, but it appears that they’ve already left. The pharmacist decides to contact the doctor who prescribed the drug trio to alert them to the potentially fatal consequences. He immediately identifies this doctor as being a sketchy one that he has dealt with in the past. Nonetheless, he steels himself for the call and gets him on the line.)

Pharmacist: “Hi, I’m calling because of a couple of prescriptions that you’ve prescribed for [Patient]. When taken together these drugs are a potentially lethal combo. I wanted to see if perhaps we could if we could get the carisoprodol switched to, say Flexeril.”

Doctor: “There’s been no issues in the past.”

Pharmacist: “Right… but you are aware that is THE Unholy Trinity of drugs, correct? If nothing has happened previously then great, but all it takes is a single time or misstep and the patient is going to die. I highly suggest a switch here.”

Doctor: “I don’t want to do that.”

Pharmacist: *blinks* “So, just so we’re on the same page, you want to knowingly prescribe this potentially deadly combo to the patient, rather than switching?”

Doctor: “I’ve already discussed it with the patient. It’s fine.”

Pharmacist: “Okay, well, I’m going to notify the patient of your decision and make them aware of what’s going on here. I need to cover my bases.”

Doctor: “All right, sure.”

(The pharmacist was shocked by the nonchalant nature of the doctor, but decided to follow his gut instinct and not fill all three scripts. While there are noted instances of patients taking these drugs together, they are few and far between, and the benefits do not outweigh the risks; finally, the sketchy nature of the doctor meant that the pharmacist was less than comfortable doing so. He notified the patient of the situation (who seemed more disappointed with the fact that we wouldn’t fill all three drugs than with the fact that the combo was lethal) and wrote a note on the prescription stating that it was denied as well as our contact number should the patient try to have it filled elsewhere.)

[florida80]

Even The Paperwork Is Making Assumptions

Hospital, USA | Healthy | January 11, 2018


(I have a concussion and am getting a CT scan. The tech hands me a waiver where I sign that I’m not pregnant. I have to check a reason that I know this. I look up and down the list, and see reasons such as “I’ve had a hysterectomy,” “I’ve had tubal ligation,” “I had a negative pregnancy test done in the hospital today,” and “I have gone through menopause.” I don’t see one that describes my situation so I draw a box at the end of the list, and write, “I’m a virgin.” I check my box, sign it, and hand it back to the tech.)

Tech: “Do we really not have an option for that? Wow.”

[florida80]

Even The Paperwork Is Making Assumptions

Hospital, USA | Healthy | January 11, 2018


(I have a concussion and am getting a CT scan. The tech hands me a waiver where I sign that I’m not pregnant. I have to check a reason that I know this. I look up and down the list, and see reasons such as “I’ve had a hysterectomy,” “I’ve had tubal ligation,” “I had a negative pregnancy test done in the hospital today,” and “I have gone through menopause.” I don’t see one that describes my situation so I draw a box at the end of the list, and write, “I’m a virgin.” I check my box, sign it, and hand it back to the tech.)

Tech: “Do we really not have an option for that? Wow.”

[florida80]

This Is Not A Test(es)

New York, USA, Vet | Healthy | January 11, 2018


(I work as a receptionist in a small, single-doctor veterinary practice. A first-time dog owner drops off his 6-month-old male Golden Doodle to be neutered. The surgery is routine, and the dog goes home that evening. I get this phone call the following day.)

Me: “Good morning. [Veterinary Hospital]. This is [My Name]. How can I help you?”

Client: “This is [Client]. I brought Fluffy in to be neutered yesterday. Did you also remove his testicles?”

Me: “Pardon me?”

Client: “Did the doctor remove Fluffy’s testicles yesterday when he was in to be neutered?”

Me: “Y-yes. That’s what the procedure is.”

Client: “I wish someone had explained that to me before I agreed to the surgery. Dr.

[Name] only said Fluffy would be castrated, not that his testicles would be removed.”

Me: “…”

[florida80]

They Get Sex, You Get Fish

Canada, Clinic, Manitoba, Winnipeg | Healthy | January 10, 2018


(My husband and I had decided to go on a trip to the Dominican Republic with another couple. This couple is about 10 years younger than we are and more attractive. When we go to get our vaccinations before the trip, this happens.)

Nurse: *to the other couple* “Now, you two weren’t planning on getting up to anything naughty with the locals, were you?”

Male Friend: *grinning* “Like what?”

Nurse: *wags finger coyly* “You know what I mean. No sexual activity, okay? You could catch something that these shots won’t prevent.”

Female Friend: “Don’t worry, we won’t.”

Nurse: “Good to know. Have fun. Next!”

Me & My Husband: “That would be us.”

Nurse: *suddenly very business-like* “I have a warning for you two, as well.”

Me: “Don’t have sex with the locals?”

Nurse: “What? No, I was going to warn you not to eat the fish. It might make you sick.”

(As we walked away, my husband said “I feel vaguely insulted and I’m not sure why.”)

[florida80]

Would Have Thought That Was Obvious

Hospital, Melbourne, USA, Victoria | Healthy | January 10, 2018


(I go to get an internal ultrasound due to some gynecological issues. The place I’ve been referred to is specifically for women’s ultrasounds and while they do things for not-pregnant women, most of their work is women who are trying to get pregnant, currently pregnant, or just had a baby. They need to check off a couple of things before they start and the technician is going through my file notes.)

Tech: “I see here that you have the copper IUD.”

Me: “Yeah, I got it about six months ago.”

Tech: “Why do you have one?”

Me: “…because I don’t want babies?”

Tech: *laughs* “Yeah, that was a stupid question. I meant copper was an unusual choice. Why not the [Brand]?”

[florida80]

Their Attitude Is Nothing But A Puff Of Air

Medical Office, USA | Healthy | January 10, 2018


(This is back when the “puff of air” type of glaucoma test was still common. I am 13 or so at this point and have a very strong blink reflex, as well as anxiety that makes me very uncomfortable in medical offices, meaning I have a bad startle reflex, as well. My dad has warned me that the glaucoma test is unpleasant, so I make a request of the nurse doing the test.)

Me: “Can you please count down before you shoot the air? I’ll jump really badly otherwise.”

Nurse: *dismissively* “Uh huh, got it.”

(I’m shaking like crazy when I put my eye up to the machine but trust that the nurse will honor my request. I hear her making some adjustments, and then suddenly she shoots me with the air and I nearly fall out of my chair.)

Me: *startled and close to tears* “You said you’d count.”

Nurse: “I can’t; you’d move away if you knew when it was coming. Oh, come on, you jumped so fast my results got messed up, so we’ll have to redo that eye.”

(She has to do the test three times on one eye and two on the other because I keep jumping so badly. By the time she finishes, I am a wreck and terrified of coming back the next year. Fortunately, shortly after that they raise the minimum age for the test to 18, but when I reach 19 and have an appointment at a new practice I’m still petrified at the thought of the test.)

Me: *to the nurse* “Is there any way I can opt out of the glaucoma test? I don’t have a family history of it and I’m not old enough to be at risk yet.” *I explain my bad experience from years earlier*

New Nurse: “Oh, don’t worry, we actually don’t use that version of the test here. It’s not as accurate, anyway.”

(The new version involves numbing drops and having the eye touched with a small instrument, and I didn’t feel a thing. The new nurse said the other woman had no reason not to count down for me.)

[florida80]

Childish Behavior

Dentist, UK | Healthy | January 9, 2018


(I arrive for a dentist appointment to have some X-rays of my jaw. I am sitting in the waiting room for around 10 minutes when I am called through.)

Dentist: “Okay, sit yourself back down and we’ll take a look.”

(She starts feeling around my gum line. I’m not sure why, but just assume it has something to do with the X-ray.)

Dentist: “How does that feel?”

Me: “What do you mean?”

Dentist: “Is it numbed up yet?”

Me: “No?”

Dentist: “Hmmm. We can’t give you any more anaesthetic today. We’ll give it another few minutes.”

Me: “Umm, you haven’t given me any anaesthetic.”

Dentist: *turns back to computer* “Are you [Name]?”

Me: “No, I’m [My Name].”

Dentist: “Oh, you’re my next appointment. Looks like [Assistant] called you in by mistake.”

(I was sent back out and the other patient is called in — a young girl, while I’m a 27-year-old man. I was honestly so shaken by how the dentist didn’t realise the difference that I left and forgot the appointment. I didn’t go back for another two years until the pain in my jaw reached unbearable, at which time most of the staff had been replaced (including my old dentist). I had to register again, but I was put with someone more competent. I got my X-rays and found out I have temporomandibular disorder. I was sent to my GP (which admittedly I should have gone to initially) and prescribed antidepressants to try and relax the muscles. I put myself through two years of additional pain because I was mistaken for a child.)

[florida80]

Both Ends Of The Insides

Medical Office, USA | Healthy | January 9, 2018


(I’m at my annual check-up, discussing heartburn.)

Doctor: “With patients your age, I try to schedule upper GI exams with colonoscopies, to take a good look from both ends while you’re sedated.”

Me: “Makes sense.”

Doctor: “Different scopes, though, for either end! No sharing allowed!”

[florida80]

89 And Feeling Fine

Columbia, Medical Office, South Carolina, USA | Healthy | January 9, 2018


(My dad, who is in his late 80s, goes in for his yearly check up.)

Doctor: “Well, Mr [Dad], Everything looks good except the fact you have gained a little over 10 pounds since I last saw you.”

Dad: *sighs* “Does that mean I have to go on a diet? With Christmas coming up it’s going to be hard. My daughters, grandchildren, and son are all great cooks and they always make all sorts of yummy things for me for gifts.”

Doctor: “Sir, you are 89 years old. I wish my blood pressure was as good as yours. Your cholesterol is perfect, your blood sugar is perfect, your heart is as healthy as any 30-year-old, you can see perfectly with a little help of glasses for reading, you take NO medication of any kind, not even aspirin. You walk. Frankly, I wish I was in as good of health as you are and I am over 35 years younger. Honestly, at this point in your life, I vote you just eat anything and everything you want. You obviously are doing just fine.”

(Dad really loves his doctor and he enjoyed Christmas thoroughly!)

[florida80]

A Large Cavity In Their Diagnosis

Arizona, Dentist, USA | Healthy | January 8, 2018


(Recently I’ve had some tooth pain on the lower left jaw which prompts going to the dentist. As I have severe anxiety and my medication causes some dry mouth, it’s necessary to inform the dentist about it. Note that I’ve had anxiety since about thirteen and am now in my twenties.)

Dentist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *after having done nothing more than look in my mouth* “Do you have any medical conditions?”

Me: “I have anxiety.”

Dentist #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Okay, so, when you have anxiety and stress you can grind your teeth and since you have some gum disease you must be creating a sore spot. I’m not seeing any evidence of grinding, but let’s go ahead and get you treated for gum disease. We’ll need to schedule four [Expensive Treatments].”

(He then leaves, ‘finished’ with his exam, and cannot be found when I go to leave. I am furious that he’d brushed it off as being my anxiety, and I promptly found another dentist who was able to get me in quickly.)

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *having spent a good ten minutes poking and prodding the teeth along my left side* “Okay, and do you have any medical conditions?”

Me: “I have anxiety and take medication for it.”

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Do those medications cause any dry mouth or irritation?”

Me: “A little dry mouth.”

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Okay, that’s probably contributed to the little bit of gum disease I’m seeing, but that can be fixed with a deep cleaning. The biggest problem I’m seeing is that you have a wisdom tooth with a massive cavity. It is possible that wisdom tooth is transferring the pain down to here—” *indicating exactly where I’d showed him it was hurting earlier* “Pulling that should help. We can do either pulling, the cleaning, or do them both today.”

Me: “What about the teeth grinding?”

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “What teeth grinding?”

Me: “Another dentist told me it was just my anxiety making me grind my teeth.”

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Did he mention the grand-canyon sized cavity in the wisdom tooth?”

Me: “No.”

Dentist #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Then you might want to never go there again. That was the first thing I saw, and I can’t find a trace of teeth grinding.”

(I ended up getting the wisdom tooth pulled and aside from the pain of having said tooth pulled, my mouth felt better! He also prescribed some antibiotics to help prevent infection from the cavity and that would help clear up some of the gum disease. The cleaning is scheduled for a few weeks from now to give my mouth plenty of time to heal. He also recommended I look into a dry mouth rinse and asked if there were any special procedures to keep in mind for my next appointment because of my anxiety. It just goes to show that looking at the entire problem and not just a small part of it can fix things a lot faster and easier!)

[florida80]

What A Bloody Fiasco!

Indiana, Indianapolis, Medical Office, Non-Dialogue, USA | Healthy | January 8, 2018


My mom is having some blood tests done. The technician takes the sample and has my mom put pressure on her arm for a few minutes. Mom then puts on her coat, leaves the office, and heads for the elevator.

When the elevator arrives, the woman inside looks at my mom and shouts, “LADY!” Mom looks down and sees blood running down her arm and hand.

She goes back to the doctor’s office, where the staff bandage her arm, clean her coat as best they can, and make her wait half an hour to make sure she’s OK before sending her home.

The next morning, she gets a call from the doctor’s office. “Could you come in again today? The driver who came to pick up the samples yesterday dropped and broke them all.”

[florida80]

Taking Them All Into Custard-y

Hospital, UK | Healthy | January 8, 2018


(I am in hospital for a suspected concussion. It is lunch time and I have ordered some custard. I am about to start eating it when a nurse on the ward comes up to me.)

Nurse: “Sorry, [My Name], but you can’t have that.”

Me: “Why not?”

Nurse: “It doesn’t meet his dietary requirements.” *points to patient on other side of the ward*

Me: “It doesn’t meet his?”

Nurse: “No.”

Me: “Well, it meets mine.”

Nurse: “That’s not how it works.”

Me: *looking around* “Two other people have ordered custard, too. Are you going to take theirs as well?”

Nurse: “…” *walks away*

(I asked the head nurse about it later, and she told me that she does it repeatedly through the week with the head trauma patients, and secretly eats it herself. They’ve found her in the wet room several times, sometimes with multiple servings. They’ve all tried to complain, but whenever she’s at risk of losing her job, she claims to be of [Country] descent, which seems keeps the higher-ups at a distance, cautious of racial discrimination claims.)

[florida80]

Don’t Need X-Ray Vision To See What’s Wrong

Phone, UK | Healthy | January 7, 2018


(I have requested copies of a recent chest X-ray, as for whatever reason therapist has been unable to receive them. I have decided to just to pay for them, as overall the process is easier and faster. Curious, I decide to look at them once they arrive, and end up calling the department again.)

Me: “I’ve just looked over these X-rays and they aren’t mine.”

Person: “I’ll just put you onto the technician; he usually handles requests.”

Technician: “I doubt you would understand the difference between yourself and another person in terms of an X-ray, so I must disagree. They are yours.”

Me: “Are you looking at them now?”

Technician: “Yes.”

Me: “And you don’t see anything odd, like breasts?”

Technician: “…”

Me: “Or, nipple piercings?”

Technician: “Let me just check that for you.” *mumbles* “Who the h*** has an X-ray with nipple piercings in?!”

Me: “I don’t know, but I trust this matter will be resolved quickly.”

Technician: “Of course. I will ring you back later today.”

(He didn’t ring back, and I ended up ringing up every day for weeks before I could get through to him. He finally, and begrudgingly, admitted that my X-rays had gone missing and I needed to come in for more. I assume he must have discovered they were missing, and decided to just send out someone else’s instead. I was horrified by the whole experience, and had my therapist request I have the X-rays done elsewhere. I submitted a formal complaint, but I don’t know if anything happened as I have put myself at distance from them.)

[florida80]

Should Have Been A Better Pupil

Canada, Medical Office, Saskatchewan | Healthy | January 6, 2018


(I’m in high school, having dinner with my first girlfriend and her family, when her mom leans over to me.)

Girlfriend’s Mom: “Did you know your pupils are different sizes?”

Me: “…no?”

Mom: “Have you been in an accident? Hit your head recently? This is really serious!”

Me: *starting to get freaked out* “N-no, nothing like that!”

Mom: “You NEED to get this checked out! You might have a brain tumour!”

(I go home and tell my mom, who makes me an ophthalmologist appointment, but the soonest I can get in is in a month. I spend that month terrified I have cancer. Finally my appointment arrives, and they run a barrage of tests on my eyes.)

Doctor: *casually* “You know; I’m still going to dilate your pupils just to make sure; about 25% of people’s pupils are just naturally different sizes.”

(I’m glad everyone was concerned and thorough, but they couldn’t have told me that earlier? More than ten years on, my pupils are still different sizes.)

[florida80]

There Will Be Blood

Blood Donation, USA | Healthy | January 5, 2018


(I’m donating blood, and the donor phlebotomist is an absolute klutz. We’re in a donor bus (like a camper that they park at places to have mobile donor drives) and she keeps on knocking into other phlebotomists, dropping things. She has just finished freaking out that she started another donor at just the wrong time, and she’ll have to start his and stop mine at the same time. She comes over to take out my needle, bumbles for a bit, and then pulls it out, leaving a trail of blood down my arm. I’m trained in phlebotomy, so I know that she just has angled the needle down and it’s dripping, and I’m not freaked out by it. But this is her response.)

Phlebotomist: “Oh, whoopsie!” *yells* “CLEAN UP ON AISLE FOUR!”

(She then wiped it up, and continued to bumble around like nothing happened, while the rest of the bus stared at us.)

[florida80]

Will Need Therapy About Your Gene Therapy

Family & Kids, Medical Office, Ohio, USA | Healthy | January 5, 2018


(For a few years now, several doctors have suspected that I have some form of an autoimmune disease, as I’ve had problems with excessive bleeding and joint pains most of my life. I’ve just been to a specialist, who, based on the limited information I had about my family’s medical history, concluded that the odds of me having a genetic disease are limited. I’m at my GP’s office, with a list from my mother. My mother and I have the same GP, and I’ve been seeing her my whole life.)

GP: “I know you mother has [Condition #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ], and you’re saying her sister has it as well?”

Me: “Yes, and another one of her sisters has [Condition #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]. Then I have a cousin with [more severe Condition #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ], and another cousin with [more severe Condition #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]. My grandmother had [Condition #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) ], which her mother died of.”

GP: “Luckily, no one dies from [Condition #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) ] today. Is your grandmother still alive?”

Me: “No, but she died of old age and stubbornness.”

GP: *chuckling* “Right. And this is all on your mother’s side?”

Me: “Yes.”

GP: *reading through the list again* “Well, I’ll send the information to [Specialist] and we’ll see if that’ll change her diagnosis.” *somewhat jokingly* “Let’s hope you get most of your genes from your father’s side.”

Me: “Really? Because Dad has epilepsy, his sister had breast cancer, they both have diabetes, and Grandpa thinks he’s back in the 1950s

[florida80]

Too Busy For An Active Lifestyle

Call Center, Insurance, Lazy/Unhelpful, USA | Healthy | January 5, 2018


(I work at a call center for medical insurance.)

Me: “Do you have income from work?”

Customer: “No.”

Me: “In the next 12 months do you expect any income changes?”

Customer: “No.”

Me: “Did you leave a job in the last 30 days?”

Customer: “No.”

Me: “How do you support your household?”

Customer: “Family supports me.”

Me: “Do you go to school?”

Customer: “No, I don’t have time for that.”

(Talk about motivation.)

[florida80]

This Joke Is Out For Blood

Hospital, Italy | Healthy | January 4, 2018


(I’m receiving a dose of chemo treatment, which in this hospital means sitting at desks in a room with several other patients. Probably as a result of their job risk assessment, the nurses are all wearing funny-looking, disposable filter masks, which is a novelty and a noticeable one.)

Patient: “Nurse, why are you wearing those masks today?”

Nurse: “It’s a safety measure, so we don’t accidentally breathe the chemotherapy drugs.”

Patient: “Then why aren’t we given masks as well?”

Nurse: “Because they wouldn’t do much of a difference, since you’re getting the drugs straight into your bloodstream anyway?”

(Despite the usually sombre atmosphere in the room, there was some chuckling

[florida80]

College Grades Go From A To E To STD

College & University, Health & Body, Rude & Risque, USA | Healthy | January 4, 2018


(Regrettably, our local university is the main reason that county STD rates are the second-highest in the state (the highest-ranking county is home to a naval base). Outbreaks are common and rather a grim joke with local healthcare providers. The county has purchased a new emergency radio system and one of their officers has arrived to train our staff on how to use the equipment.)

Instructor: “The great thing about this system is that it is linked to over two hundred towers, state-wide. This means that if you need to, you can communicate not only throughout the county, but with other jurisdictions as well. For example; let’s say you have to set up some kind of emergency clinic at the University for… I don’t know, what’s an epidemic that the students might experience there?”

Me: *without thinking* “Probably chlamydia.”

(My boss shushed me, but our director of nursing almost fell off her chair from laughing so hard.)

[florida80]

Who Prescribed Some Madness?

England, Pharmacy, UK | Healthy | January 4, 2018


(We have a new member of staff at the pharmacy and we’ve got a number of regulars who come in to get their weekly medications, often quite a few items. This employee somehow gets it into her head that anyone with a weekly prescription is a drug abuser. One of our regulars is on a lot of different pain medications.)

Regular: “Good morning! I’m here to pick up my prescriptions. My name is [Regular].”

(The new staff member goes out to the back of the store and comes back out a few minutes later.)

New Staff: “No, there isn’t anything.”

Regular: “I pick this up every week, and I know I have at least three months’ worth of repeats for all these from the doctor.”

New Staff: “No. No, we have nothing.”

Regular: *spotting our pharmacist who knows her very well* “Hi, [Pharmacist]! Got my weekly meds?”

Pharmacist: “Oh, yeah. I did them yesterday—”

New Staff: “No! No, you didn’t. We have nothing!” *to Regular* “You need to leave; we have nothing for you!”

Pharmacist: “Don’t be daft. I’ll go fetch them.” *heads to the back and comes out with a large bag* “Can I just check your address and date of birth?”

Regular: *gives details*

Pharmacist: “Yup, here you go. See you next week!”

New Staff: “I told her we had nothing! Why did you make me look like a liar?!”

Pharmacist: “Because you were lying? [Regular] comes in every week and I always have her meds done.”

New Staff: “I saw what she’s on. She’s a f****** druggie. You shouldn’t enable these people.”

Regular: “I beg your pardon?”

Pharmacist: “Okay, we do not treat customers like that. Whatever personal views you have on certain medications, you leave those views at home.”

New Staff: “She’s a druggie. Why would anyone else need [strong pain medication]?”

Regular: “Because half my lower spine was smashed in an accident and I live in constant, agonising pain?”

New Staff: “Shut up, druggie.”

Pharmacist: “Right. That’s it. Go home.”

(She was fired that day, and officially cautioned by the police when for two weeks afterward she kept hanging around the pharmacy entrance waiting for our regular customer so she could yell at them some more. We know this because she told EVERY other customer entering our store. Luckily, our regular has a good sense of humour and just laughed off the whole episode.)

[florida80]

This Diagnosis Is Heading For A Fall

Colorado, Medical Office, USA | Healthy | January 3, 2018


(I am a below-the-knee amputee and have to visit my doctors quite frequently, so it gets a little funny when they ask their questions.)

Nurse: “Do you have a fear of falling?”

Me: *looks at her, looks at missing leg* “Um, yes.”

Nurse: “Do you have trouble walking?”

Me: “Um… That would also be a yes.”

(Somehow it never occurs to them that I am missing my leg, yet the information is right in front of them.)

[florida80]

Should Give Them Paws For Thought

Massachusetts, USA, Vet | Healthy | January 3, 2018


(I work at the front desk of a veterinary hospital. The Saturday right before Thanksgiving, a man approaches me.)

Me: “How can I help you today, sir?”

Customer: “Yeah, I need new food for my cat.” *he hands me an old prescription diet card that looks to have expired months ago*

Me: “Okay. Are you a client of ours or do you have an outside vet?”

Customer: “Outside vet.”

Me: “Did you bring a note from your vet to renew the prescription?”

Customer: “No, I didn’t.”

Me: *after a second, I look up his pet in our system* “Well, we have their phone number on file. Let me just give them a ring and confirm.”

(After a minute or so, I get a message saying that the other hospital is closed for the day.)

Me: “I’m sorry, sir, but I can’t renew this prescription without authorization from your vet.”

Customer: *visibly annoyed* “You seriously can’t help me with this?”

Me: “I’m sorry.”

Customer: “I guess my cat will just have to starve then.”

Me: “I guess. Or you could feed it regular food

[florida80]

At A Hair-Loss For Words

Finland, Health & Body, Pharmacy | Healthy | January 3, 2018


(The men in my family tend to start suffering from hair loss in their mid-20s, and mine seems to have started, so I go to a nearby pharmacy to buy certain shampoo recommended by my stepfather. Note that I have grown my hair for a few years and it’s currently some 18 to 20 inches long.)

Employee: “Hello, can I help you with anything?”

Me: “Yes, I was looking for certain shampoo but don’t remember the name of the product.”

Employee: “What kind of shampoo? For dry hair, or–”

Me: “For hair loss.”

Employee: *goes silent and stares at my long hair, then grabs a bottle off a shelf* “Well, we have this one.”

Me: “That’s the product; thank you!”

(I only realized what had happened after I got back home.)

[florida80]

Students Learning A Hard Lesson In Patients

Canada, Hospital, New Brunswick | Healthy | January 2, 2018


(I am a student nurse doing a placement in a teaching hospital. As it is a teaching hospital, patients are told that they may have a student and an RN caring for them at some point in their stay, and usually they are okay with that as they get more attention. I go in to introduce myself at the start of my shift.)

Me: “Hi, my name is [My Name] and I am a student nurse with [University]. I am working with [RN] today, so you’ll see us both in and out of your room tonight. Is there anything I can get you?”

Patient: “You’re a student? That means you don’t know what you’re doing! You’re going to mess something up and I’m going to die!”

Me: “Ma’am, I can assure you that I do know what I am doing; this is my fifth week on this unit and I have completed four other placements in different areas of the hospital already. I also have my instructor and [RN] to assist me if I am unsure of something.”

Patient: “Get me [RN]! I don’t want a student! Get out of my room before you kill me!”

(I went to find my instructor and explained the situation, and after speaking with the RN I was assigned a new patient. I later heard from another nurse on the floor that the first patient told the nurse that she was taking too long to get her a glass of water, and said they really needed to get the students to help out more

[florida80]

Students Learning A Hard Lesson In Patients

Canada, Hospital, New Brunswick | Healthy | January 2, 2018


(I am a student nurse doing a placement in a teaching hospital. As it is a teaching hospital, patients are told that they may have a student and an RN caring for them at some point in their stay, and usually they are okay with that as they get more attention. I go in to introduce myself at the start of my shift.)

Me: “Hi, my name is [My Name] and I am a student nurse with [University]. I am working with [RN] today, so you’ll see us both in and out of your room tonight. Is there anything I can get you?”

Patient: “You’re a student? That means you don’t know what you’re doing! You’re going to mess something up and I’m going to die!”

Me: “Ma’am, I can assure you that I do know what I am doing; this is my fifth week on this unit and I have completed four other placements in different areas of the hospital already. I also have my instructor and [RN] to assist me if I am unsure of something.”

Patient: “Get me [RN]! I don’t want a student! Get out of my room before you kill me!”

(I went to find my instructor and explained the situation, and after speaking with the RN I was assigned a new patient. I later heard from another nurse on the floor that the first patient told the nurse that she was taking too long to get her a glass of water, and said they really needed to get the students to help out more!)

[florida80]

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Dancing Around The Subject

Clinic, USA | Healthy | January 2, 2018


(Our county health department is holding a special flu vaccination clinic at a local senior center. There are a number of other activities going on in different parts of the building, so I’m staffing the desk, checking in clients and giving directions. A very small, fragile-looking but smartly dressed gentleman walks in, leaning on a cane. He appears to be ninety if he’s a day.)

Me: “Good afternoon, sir; are you here for the flu clinic?”

Gentleman: “No, I’m here for the square dancing class!”

[florida80]

Making You Pregnant With Sarcasm

Hospital, Sarcasm, USA | Healthy | January 2, 2018


(For a quite number of days now, I’ve had terrible stomach pains with a fluctuating appetite. I go to the doctor. I’m a virgin.)

Doctor: *after hearing me talk about my stomach problems* “So, it says here on your sheet that you’re not pregnant.”

Me: “Yes.”

Doctor: “Are you sure?”

Me: “Yes.”

Doctor: “Is there a possibility you could be pregnant?”

Me: “No.”

(He makes a face at this. I’m pretty sure he thinks I’m an idiot who can’t accept the fact I could be pregnant. Later on after he runs some tests.)

Doctor: “Well, you’re not pregnant.”

Me: *thinking* “No s***, Sherlock.”

[florida80]

You’re In Deep Heat Now

Medical Office, Time, UK | Healthy | January 1, 2018


(A woman waddles into the building.)

Woman: “I need to see a doctor.”

Me: “Do you have an appointment?”

Woman: “No, I need to see one now.”

Me: “I’m sorry, emergency appointments ended at 11. I can make you an appointment, however, for next week?”

Woman: “NO! IT HAS TO BE NOW!”

Me: “If it’s an emergency you need to go to A&E. Should i call an ambulance?”

Woman: *jumping on the desk* “I RUBBED ‘DEEP HEAT’ ON MY GARDEN PATCH. IT F****** KILLS!”

Me: “Oh, umm. Like I said, if it’s an emergency, you need to go to A&E.”

(She huffed and waddled out, screaming about how incompetent we all were. I haven’t seen her personally since, but a letter came through from the local hospital for her, with a prescription for something which treats chemical burns. I’m fairly certain Deep Heat wasn’t involved in whatever she was doing.)

[florida80]

Might Need Brain Surgery, Too

Medical Office, USA | Healthy | January 1, 2018


(My mid-60s father was recently goofing off and pulled a stunt where he rode a luggage cart down a hill and wiped out hard. The injuries are mostly scrapes and bruises but he also has a small break in his wrist. There is lots of back-and-forth over whether he needs to do a re-aligning surgery. He is in the doctor’s office consulting with the surgeon, who he said was barely 30.)

Doctor: “So how did this happen?”

Dad: “You want the real story or a version that makes me look better?”

Doctor: “…how about the real version?”

Dad: *recounts story*

Doctor: “I see. Well, to be honest with you, we don’t like to do these kinds of surgeries on patients over the age of 60 because [reasons].”

Dad: “Well, yes, I’m over that age, but if you’ll recall the story, I was clearly thinking like a 16-year-old.”

Doctor: “That’s a good point. We’ll schedule the surgery for tomorrow morning.”

[florida80]

Flipping Out Over This

California, Hospital, Los Angeles, USA | Healthy | January 1, 2018


(I accidentally remove most of the tip of my middle finger with a gardening tool and am getting fixed up in the ER.)

Nurse: “There you go. Would you like me to tape your middle finger to the one next to it?”

Me: “Um, no. Why would you?”

Nurse: “Well, sometimes with a injury to the middle finger people ask us to tape an adjacent finger too so that they don’t inadvertently flip other people off.”

Me: “Are you kidding? This is the opportunity I’ve been waiting for

[florida80]

Acerbic Allergic

Alberta, Canada, Medical Office | Healthy | December 31, 2017


(I am 15. In my family, most of the women on my mom’s side have a condition called Restless Leg Syndrome, which is a brutally frustrating tic where your muscles in your thigh and calf feel like they are in spasm, like a small electric shock. It comes randomly, and nothing seems to help it stop once an episode starts; you just have to ride it out. I’ve been dealing with this myself since I was a kid. What my mom thought were growing pains turned out to be RLS. I’ve been referred to a specialist to see what my options are. Part of the process is conducting a nerve path function test. I have small needles pointed into the tips of my fingers, with electrical simulation higher up my arms to track if the signal is flowing properly. The test is uncomfortable to say the least.)

Specialist: “The results seem to be okay for your arms, which is a good indication that your legs would reveal the same.”

Me: “No short circuit, then? Bonus!”

(I am trying to lighten the mood as my mom is stressed at seeing me in such discomfort, and I am trying to take my mind off of it as well.)

Specialist: *stares blankly at me* “Your RLS is likely caused by poor diet and lack of exercise and in many cases, alcohol.”

Me: “Well, geeze, Mom, if you had just laid off the whiskey at bedtime, we wouldn’t be here now!”

Specialist: *blank stare* “In the event we have to do a minor surgery to explore nerve function, is there anything you’re allergic to in terms of medication?”

Me: “Penicillin.”

Specialist: “And what happens when you take it?”

Me: “I get a terrible rash over my stomach and chest and become very sick to my stomach.”

Specialist: “So you’re not allergic to it.”

Me: “Excuse me?”

Specialist: “You’re not allergic to it. You wouldn’t die if it was given to you.”

Me: “Well, no, I guess not but—”

Specialist: “That’s an intolerance. You shouldn’t say you are allergic to penicillin. What if it was required to save your life from an infection?”

Mom: “Well, there are plenty of alternatives out there, I think it’s a semi-common allergy? She’s had to have antibiotics for various infections, and they always seem to find something else.”

Specialist: *to my mom* “Do you have allergies?”

Mom: “Yes, I’m allergic to strawberries.”

Specialist: “And what happens if you eat them?”

Mom: “Well I go into anaphylactic shock very fast.”

Specialist: “THAT, is an allergy. I’m not writing on your chart that you’re allergic to penicillin. See the front reception to re-book when you’re ready.”

(He promptly leaves, with my mom and I sitting in stunned silence. I suppose he was right — I wouldn’t die if I was given penicillin in an emergency, but the marvel’s of modern medicine mean I don’t have to when there are so many alternatives. I am careful to tell other doctors now, that it’s not a life threatening allergy, but to avoid it if possible!)

[florida80]

It Takes More Than Money To Clear A Bill, Part 2

Insurance, Nebraska, Non-Dialogue, Omaha, USA | Healthy | December 30, 2017


Several years ago, I started to receive bills at my home in Nebraska, from an insurance agency on a policy that I no longer had, denying payment for psychiatric care/services. When I got the first bill, I called the number listed for the practice — in North Carolina. It turns out that they had a patient with the same name, down to the middle initial, and the same birthday. The doctor’s office agreed that I was not their patient, but said that it was up to the insurance carrier to sort out.

Three weeks after I contacted the insurance company letting them know I was not the right person, I got a letter in the mail telling me that according to their records, I *was* the right person, and could I please pay the bill. So I contacted them again. I was assured that it would be straightened out.

Sure enough, I got another letter in the mail from the insurance company telling me that their “investigation” is complete, and that I am the “right” person after all, in spite of living half-way across the country.

This back and forth with the insurance company went on for SIX MONTHS, each time the insurance people coming back telling me that I had made these appointments for psychiatric care, and increasingly nasty demands for payment.

Finally, I contacted a college buddy who was a lawyer for [Insurance Company], where upon he taught me the magic words: Violation of HIPAA.

Finally after nearly seven months, the magic words did the trick. I later found out that the insurance billing department was looking up patient information by name and birth date instead of social security number, and that my name was apparently the first one listed, in spite of the fact that my policy had been cancelled over four years prior due to a job change.

[florida80]

The Solution Is As Clear As Glass

England, Manchester, Optometrist/Optician, UK | Healthy | December 29, 2017


(I need to get new spectacles, so I get assessed. During the sight test, the optometrist notices I have the start of macular degeneration in one eye, tells me it isn’t serious at the moment, but warns me to watch out for lines appearing wavy when they should be straight. She gives me a leaflet to put on my fridge door, so that I’ll look at it several times a day and be aware of the need to check. She also instructs me to come straight back for another test if anything changes. This all freaks me out a bit because I’ve never heard of macular degeneration, so I dutifully put the leaflet on my fridge door and inspect that thing every time I go in the fridge, for about a month. I start noticing the sight in my left eye is quite blurry. So, off I trot back to the optometrist. I explain everything to the receptionist, then the optometrist, a different one to my first visit. He sight-checks me then leaves the room for a few minutes. He comes back in and asks if I mind him checking again. I don’t mind, but by now I’m sweating and my imagination’s working overtime. He does the same tests and asks me to explain again what the problem is.)

Me: “Look. I cover up my right eye…” *demonstrates* “… and you’re blurry. I cover up my left eye instead…” *demonstrates* “… and you’re not blurry.”

Optometrist: “Well, Mrs [My Name], both sight tests we’ve conducted today show no changes to the other test we did recently.”

Me: “Seriously? But I’ve definitely got strange vision in my left eye? How is that, if the test results are the same? Look, doctor, if it’s psychosomatic, tell me. If you think I’m dreaming it up because I’m so worried about losing my sight and I need a psychiatrist, just tell me straight. I really can handle it.”

(By this time, I’m near tears. I don’t know whether I’m losing my sight or my marbles.)

Optometrist: “Show me again.”

(Demonstrates covering up the eyes, etc.)

Optometrist: “I… might be a bit off course here but… did we provide your glasses?”

Me: “Of course, yes.”

Optometrist: “It looks like the common denominator is your glasses. Let’s get them realigned and see.”

(Aaaand I felt a fool. Mind you, so should they, too. My ‘demonstrations ’ of blurry vs normal sight were done wearing my specs. The sight tests had been done WITHOUT my specs. It turned out there was a minuscule adjustment needed for the left lens. He brought my specs back and the blurred vision was gone. At least I know I haven’t lost my marbles yet. Not about that, at least.)

[florida80]

It Takes More Than Money To Clear A Bill

Columbia, Medical Office, South Carolina, USA | Healthy | December 1, 2017


(I get about a $3,000 bill from a doctor I had seen several months prior. I am confused because I know my insurance had paid it. I call the billing dept. but get no answer and leave a message. I forget about it until the next month when the bill comes again. Once again, I call, leave a message, and forget about it. Then I get a letter threatening to send me to a collection agency. I call my insurance company to double check. They tell me that not only have they paid it, but had a duplicate charge under a different account number that was of course denied. I start calling every other day. The office phones aren’t open until 10 am and they shut them down at 3:30 pm. I either get a recording and leave a message or the receptionist tells me everyone is in a meeting. This goes on for over three weeks. Then I get another threatening letter. I even go to the office in person but am told everyone is in a meeting and no one can talk to me. At this point I have had it. I wait until 10 pm at night. I call and get the voicemail system. When it says press “1” for nurse, I do so and leave a detailed, angry message that NO ONE will return my calls, I am being threatened with being sent to a collection agency for a bill that was paid, and someone better call me back or I am filing fraud charges with the insurance company and talking to a lawyer. I hang up and call back and do it again after pressing a number for a different department. I go through the entire employee directory. I do this for almost two hours and leave dozens of messages on EVERY SINGLE EMPLOYEE’S voicemail. I then call the doctor’s emergency after-hours line and leave the same message there. The next morning, at 10:01, I call the office. The receptionist recognizes my voice.)

Receptionist: “Yes, ma’am, I have the office manager here for you” *transfers me*

Manager: “Good morning, Mrs. [My Name]. I was just about to call you.”

Me: “Yeah, I bet you were.”

Manager: *sheepishly* “Yeah, everyone is talking about the messages you left, especially the doctor.”

Me: “Well, it’s not like you left me much choice.”

(She apologizes and explains. The guy who was handling the bills was creating fake patient accounts and double billing the insurance companies. Most didn’t catch it, paid the doctor, and then the guy stole the money. They fired him but have such a paperwork mess to clean up and had to gather the evidence to convict him that they didn’t have time to call the patients.)

Me: “I understand, but that is no excuse. You are sending me letters threatening to send me to a collection agency.”

Manager: “What?! Crap, the computers are printing those out automatically. We didn’t know any had been mailed out.”

Me: “Yeah, well they are and you better start answering these calls because you have some very peeved off patients who, like me, are calling lawyers.”

(She apologized again and told me that my account had been cleared up. I wonder, though, about all the others who just kept calling and getting nowhere.)

[florida80]

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Your Blood Or Your Wallet

Hospital, USA | Healthy | December 29, 2017


(The phlebotomists in our blood draw station are completely tired of the vampire jokes. They’re just overused. But not wanting to be jerks, and also realizing that the joke is a way for some people to deal with their discomfort over blood draws, our phlebotomists mostly politely laugh. One of our phlebotomists found a way to do one better.)

Patient: “Is this where the vampires are?”

Phlebotomist: “Nah. They’re all down in billing. You here for a blood draw?”

[florida80]

Taking Regular Checkups To The Next Level

Family & Kids, Medical Office, Pennsylvania, USA | Healthy | December 29, 2017


(We’ve had a horrific week. My toddler came down with chicken pox, then an ear infection. My husband had an accident, causing first, second, and third degree burns all over one hand. I am also seven-months pregnant, and joke that the only thing that HASN’T gone wrong is my going into premature labor.)

Monday Morning: Trip to doctor’s office to confirm chicken pox.

Monday Afternoon: Trip to doctor’s office. We went there instead of the ER for the burn.

Tuesday Morning: Recheck on nasty burn.

Tuesday Afternoon: ‘Well Baby’ check for me.

Thursday Morning: Toddler earache visit.

(We walk into the examination room. A few minutes later, our doctor walks in.)

Doctor: “It’s the [Our Last Name]s! My favorite family!”

[florida80]

There’s A Slight Baby Bump In That Diagnosis

Medical Office, UK | Healthy | December 28, 2017


(I am a female in my late 20s. I was in a serious car accident after which some of my organs were damaged and some had to be removed. As a result I am on a cocktail of drugs to keep me functioning. I’ve gone to the doctor’s office as I have been suffering from dizzy spells and sickness, which could be problems with my current medication. I don’t get my usual doctor but this doctor — who is male — seems fairly friendly. He’s asking me questions about what I’m experiencing and is making notes. He has asked about my medication as well, which I’ve told him about, including my hormone replacement ones, but doesn’t ask me why and I don’t volunteer that information.)

Me: “Will I need to come back for tests?”

Doctor: “You won’t. I know what’s wrong”

Me: *somewhat glad* “Oh, really? Is it [Medication Brand]? I was warned—”

Doctor: *shaking his head but smiling warmly* “Oh, no, no, no. Nothing serious. In fact quite a happy diagnosis! You’re pregnant!”

(There’s a pause, whilst he grins at me and I feel myself getting irritated.)

Me: “That’s impossible.”

(He gives me a funny look and gets snappy.)

Doctor: “You’re using something that boosts probability to get pregnant, and you’re shocked. Birth control methods like condoms aren’t 100%, and if you didn’t want to get pregnant I’d suggest you got a coil, which is a bit late now.”

Me: “Did you even look at my notes?”

Doctor: “I don’t need to look to know what this is. Dizziness and sickness are common during early pregnancy.”

Me: “If you did, you’ll see the hormone therapy is because I no longer have my reproductive system.”

(He goes very quiet and turns to his computer.)

Doctor: “There’s a slot open in a fortnight for blood draw. Same time but on Wednesday. Is that okay?”

Me: “Fine.”

(I didn’t get an apology from him. The tests did show that one of my medications is thinning my blood, so with a few tweaks I was feeling okay again. I didn’t get, though, why doctors have full notes but don’t consult them before making a diagnosis. I never wanted kids so I was more annoyed than anything but some would have been devastated with that gaff.)

[florida80]

Building A Wall Between Them And Common Sense

Insurance, Minnesota, Politics, USA | Healthy | December 28, 2017


(I work for an insurance nurse-line helping people with injury and illness questions. We are required by HIPAA to fully verify a member before discussing any specific issues or giving specific information on their health plan. There have been a number of people who object to HIPAA law, but this one takes the cake. The member in question doesn’t have her ID card on her and doesn’t want to use alternative methods to verify who she is.)

Member: “But I didn’t know I’d need to identify myself. Why can’t you just give me the information I need?”

Me: “Federal privacy law, called HIPAA, does not allow us to discuss or give out information to unauthorized people.”

Member: “But that’s a dumb law and President Trump doesn’t allow dumb laws, so you need to give me the information I asked for!”

[florida80]

Have A Bad Feeling About This

Maryland, Medical Office, Non-Dialogue, USA | Healthy | December 28, 2017


I have a regular gynecologist who I’ve been seeing for several years. Usually before she begins the exam, she’ll touch the speculum to my thigh, and move it up my leg, saying ‘Feel this, feel this,’ to get me used to the feel and temperature before she begins the exam. Today, she’s asked me if it’s all right if an intern does my exam while she supervises, and I agree.

The intern is super nervous, and admits to me that I’m the first patient today that’s agreed to it. When she begins the exam, she picks up the speculum and starts tapping it to the side of my knee. “Um, so… You’ll feel this…”

My doctor and I both burst out laughing, and my doctor had to correct her. I hope I didn’t break her confidence!

[florida80]

Addicted To This Routine

Scotland, Supermarket, UK | Healthy | December 27, 2017


(Our supermarket has a resident addict. Somewhere in there is a nice guy who made some very bad decisions some time ago. He is permanently off his face on whatever he can get his hands on. Some variant on this conversation takes place at least daily:)

Member Of Staff: “Right, [Addict], you’ll need to go. You’re barred, remember?”

Addict: “Am I? Why?”

Member Of Staff: “Because you keep trying to nick stuff.”

Addict: “Well, yes, I do, but I don’t remember being barred for it.”

Member Of Staff: “You were off your face at the time, so you probably wouldn’t, but you are. Trust me.”

Addict: “Well, if you say so. Will I remember this conversation tomorrow?”

Member Of Staff: “Probably not.”

Addict: “Right, well. I’ll see you tomorrow, then.” *leaves*

[florida80]

Ignoring The Sticking Point

Hospital, Montana, USA | Healthy | December 27, 2017


(My husband has sliced his thumb open at work and after an hour of convincing him, I manage to get him into the ER. The doctor looks at it and determines it needs stitches, plus he needs a tetanus booster, and so the nurse gets the shot ready. This happens with me and [Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] talking to him on his right, and [Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] on his left prepping for the injection.)

Husband: “Okay, just… I don’t know… Let me get a deep breath before you inject me.”

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Are you afraid of needles? It’ll be a quick pinch and done, way less than slicing your thumb open.”

Me: “Exactly. It’s so quick. Remember all of the times you donated plasma? The needle is smaller and you barely feel it.”

(In the meantime, [Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] has prepped him and has uncapped the needle. She gives us a little nod and sticks him while we continue talking.)

Husband: “I know; it’s just irrational and my thumb hurts and it’s just overwhelming!”

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “You used to give plasma? That’s awesome! What do they use, like 15 gauge?”

(The other nurse is done now and cleaning up.)

Me: “No, 12. The needles are HUGE!”

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Oh, geez. Well these are only 25 gauge, so super tiny compared to what you’re used to.”

Husband: “Yeah. I suppose. It wasn’t so bad, I just hated that cold feeling when they put the blood back into you.” *deep breath before turning to [Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]* “Okay, I should be good now. Go ahead.”

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Dude, I’ve been done for like a minute now. You did fine.”

[florida80]

To Call It A Scar Is A Bit Of A Stretch

Hospital, Massachusetts, USA | Healthy | December 27, 2017


(I have dislocated my shoulder.)

Doctor: *looking at a mark on my shoulder* “I see you’ve previously had your shoulder operated on.”

Me: “No.”

Doctor: “Yes, there’s the surgical scar right there.”

Me: “No, it’s a stretch mark.”

Doctor: “No, it’s a surgical scar.”

Me: “Unless somebody kidnapped me, drugged me, then operated on me while I was unconscious, I think I would remember surgery.”

Doctor: “…”

(A few years later, I was being examined by a dermatologist, and I told him the story. He said that it did indeed look like a surgical scar, and would I care to come by the hospital during rounds so he could fool his interns?)

[florida80]

If I Leave It’s Your Floss

Dentist, Maryland, USA | Healthy | December 26, 2017


(I am at the same dentist I’ve been going to for the past five years without issue. I brush my teeth twice a day and frequently use dental floss wands. While I do take really good care of my dental hygiene, my teeth aren’t bright white, as whitening toothpaste hurts my sensitive teeth. However, I’ve gotten nothing but glowing reviews from my dental hygienists and dentists the past few years. I haven’t even had a cavity since I was in elementary school. As the dental hygienist is looking at my teeth, she asks me various questions about my dental hygiene.)

Hygienist: “How often do you brush your teeth?”

Me: “Twice daily.”

Hygienist: “Oh, good! Do you floss?”

Me: “I don’t use dental floss, but I use floss wands.”

Hygienist: “Oh, that counts! Good on you for using those.”

(The dentist stops by to do his inspection of my mouth. I have never seen this dentist before, but I’m not worried, since I’ve had nothing but good experiences with this dental practice. It is an uneventful few minutes, until he jabs me unnecessarily hard in one of my back molars with his sharp tool. Keep in mind, I’ve been going to the dentist twice a year for 25 years, so I’m used to the mild pains of getting my teeth inspected and cleaned. This pain is far out of the ordinary and almost feels deliberately hard. I have never had a dental professional cause that kind of pain in my mouth, even from cavities.)

Me: “Ow!”

(I begin to taste blood, which has me really concerned.)

Me: “I taste blood.”

(I say this with his tools still in my mouth, as he has not stopped his inspection at all.)

Dentist: “Well, that wouldn’t have happened if you actually flossed. See, this is why flossing is so important.”

Me: “I do floss.”

(Again, I mumble, as his tools are still in my mouth and I don’t want to be hurt again. He then finishes his inspection, stands up, and quickly speaks to the dental hygienist. While this is happening, I sit up to check on my tooth. I reach into my mouth and pull out a finger with blood on it.)

Dentist: “Schedule a follow-up appointment in one month, due to her poor flossing habits. It would seem she’s caused herself extremely sensitive teeth and gums. She’ll have permanent dental damage if she doesn’t start taking better care of her teeth.”

(The dentist then walks away, leaving me completely speechless.)

Hygienist: “I’m so sorry about that, honey. Let me get you some cotton balls for that blood. I’ll clean that up and try to finish your teeth cleaning.”

Me: *as I’m fighting back tears* “I swear, I do floss! I even have a pack of floss wands in my purse right over there!”

Hygienist: “I’m so sorry, sweetie. You’re fine; I promise. I didn’t see any inflammation or signs of apparent sensitivity. You also didn’t react to my inspection at all, so I don’t think you have overly sensitive teeth from poor dental care. Again, I’m so sorry. He’s the head dentist’s son, and he’s right out of dental school. He’s only temporarily hired until he finds a job at another dental practice. From what we’ve seen so far, he likes to give an excuse why a patient needs an immediate follow-up appointment so he can try to make more money through more appointments. His father has promised that he won’t be here much longer. I’m so sorry you were here on a day that he was scheduled to fill in for his father.”

(The nurse gave me an over-packed goodie bag with stickers, a new toothbrush, three new toothpastes, a small toy, and a new set of floss wands. She also continued to apologize many more times. She told me I wouldn’t need to come in again until my next dental check-up in six months, when she assured me the dentist’s son wouldn’t be employed there anymore. I’ve never had an issue with this dental practice, but if he’s still there when I come back in six months, I’ll be finding a new dentist.)

[florida80]

When Your Doctor Is Gravely Concerned

British Columbia, Canada, Medical Office | Healthy | December 26, 2017


(My GP has referred me to a dermatologist in the nearest large city because of a rash on my hands. A couple of months later, I’m in his office for a regular check-up.)

Doctor: “Did that dermatologist ever get in touch with you?”

Me: “Not a word.”

Doctor: “Maybe you had better call her. Here, I’ll look up her phone number.” *fiddles with his computer for a bit* “Oh, dear, I just found her obituary.”

Me: “I guess that explains why she never contacted me.”

Doctor: “But doesn’t it make you feel good to know you’re doing better than your doctor?”

[florida80]

Obviously Not Stressing It Enough

Oregon, Pharmacy, USA | Healthy | December 26, 2017


(My doctor has prescribed me a four-month supply of a new medicine, to see if it will help with my migraines. I get it filled for the first two months at my local pharmacy without a problem, but the third month I am told I have to call my insurance to sort out a problem. After fighting my way through the automated system and identifying myself:)

Me: “My pharmacy told me that I need to call you about one of my meds.”

Operator: “Yes, it looks like that has been flagged as a ‘maintenance medication’ in our system, so it can only be filled at a regular pharmacy twice. After that it needs to be filled as a three-month supply via mail order.”

(This is news to me, but then again, it is a new insurance plan, so I am not that familiar with it.)

Me: “Okay, but I only have two more months on this medication; my doctor just gave me a four-month script to see if it works for me.”

Operator: “Yes, you just need to get set up on our online system to get it in a three-month supply.”

Me: “That’s the problem: I don’t have three months left on it. Can I get a two-month supply?”

Operator: No, it has to be a three-month supply because it is a ‘maintenance medication.'”

Me: “But I only have two more months on this prescription; it’s a trial to see if it works.”

Operator: “That’s fine; just get set up on our online system and you can get a three-month supply from now on.”

Me: “No, I can’t. I probably won’t be on this that long, and my prescription is only for two more months. Are you saying I need to go to my doctor and get a new three-month prescription in order to fill my last two months?”

Operator: “No, you keep the same prescription; just order a three-month supply online. Do you need the website address?”

Me: “No, I think I need a new prescription, because mine is only for another two months.”

Operator: “No, it must be three months.”

Me: “So, I need to get a new prescription from my doctor for three-months’ worth, or stop taking it now?”

Operator: “No, just enter your prescription online and select ‘three-month supply.'”

Me: “But I don’t have three months left on this medication.”

Operator: *sighs loudly* “I can give you a one-time exception to pick up this month from your pharmacy, but after that you really need to start getting it in a three-month supply via mail order.”

(I decided three months would have to be enough of a trial on that medication; it wasn’t working anyway, and that phone call to get more definitely triggered a stress migraine.)

[florida80]

Obviously Not Stressing It Enough

Oregon, Pharmacy, USA | Healthy | December 26, 2017


(My doctor has prescribed me a four-month supply of a new medicine, to see if it will help with my migraines. I get it filled for the first two months at my local pharmacy without a problem, but the third month I am told I have to call my insurance to sort out a problem. After fighting my way through the automated system and identifying myself:)

Me: “My pharmacy told me that I need to call you about one of my meds.”

Operator: “Yes, it looks like that has been flagged as a ‘maintenance medication’ in our system, so it can only be filled at a regular pharmacy twice. After that it needs to be filled as a three-month supply via mail order.”

(This is news to me, but then again, it is a new insurance plan, so I am not that familiar with it.)

Me: “Okay, but I only have two more months on this medication; my doctor just gave me a four-month script to see if it works for me.”

Operator: “Yes, you just need to get set up on our online system to get it in a three-month supply.”

Me: “That’s the problem: I don’t have three months left on it. Can I get a two-month supply?”

Operator: No, it has to be a three-month supply because it is a ‘maintenance medication.'”

Me: “But I only have two more months on this prescription; it’s a trial to see if it works.”

Operator: “That’s fine; just get set up on our online system and you can get a three-month supply from now on.”

Me: “No, I can’t. I probably won’t be on this that long, and my prescription is only for two more months. Are you saying I need to go to my doctor and get a new three-month prescription in order to fill my last two months?”

Operator: “No, you keep the same prescription; just order a three-month supply online. Do you need the website address?”

Me: “No, I think I need a new prescription, because mine is only for another two months.”

Operator: “No, it must be three months.”

Me: “So, I need to get a new prescription from my doctor for three-months’ worth, or stop taking it now?”

Operator: “No, just enter your prescription online and select ‘three-month supply.'”

Me: “But I don’t have three months left on this medication.”

Operator: *sighs loudly* “I can give you a one-time exception to pick up this month from your pharmacy, but after that you really need to start getting it in a three-month supply via mail order.”

(I decided three months would have to be enough of a trial on that medication; it wasn’t working anyway, and that phone call to get more definitely triggered a stress migraine.)

[florida80]

The Tale Is In The Yelling

Alabama, Pharmacy, USA | Healthy | December 25, 2017


(I’m at a local pharmacy. Twenty minutes ago I dropped off a prescription and now I am picking it up.)

Pharmacist: “Yes, sir?”

Me: “Prescription for [My Name]?”

Pharmacist: “It’s not ready yet, but it should be in just a few minutes.”

Me: “Sure, that’s fine.”

(I go and sit down in the waiting area. The pharmacist walks over to another employee and whispers something to her, which I happen to overhear:)

Pharmacist: “Can you believe it? He actually didn’t yell at me!”

[florida80]

About To Be (Dis)Appointed

Hospital, Maine, USA | Healthy | December 25, 2017


(I do appointment scheduling for the hospital. The following takes place on a daily basis with different patients.)

Patient: “I need to reschedule my appointment for next week.”

(I take their name and date of birth, and I look up the appointment.)

Me: “Okay, so, the only appointment I have in June is for the 18th at 7:30 am; then I am going into the middle of July.”

Patient: “Oh, no! I can’t wait that long; do you have anything Tuesday?”

Me: “No, I’m sorry. The only opening I have is June 18th.”

Patient: “How about Wednesday?”

Me: “No. Like I said, the only opening I have in June is the 18th; then I am going into July.”

(This goes on a few more times.)

Patient: “Okay, I will just take June 18th. You don’t have anything a little later in the day, though, do you?”

[florida80]

A Sinus Of The Times

Hospital, Louisiana, USA | Healthy | December 25, 2017


(I suffer from chronic sinus infections, having experienced ear infections with regularity since I was a toddler. However, the word “suffer” is actually quite a stretch. I’m chatting about it with the doctor checking me out; who initially doesn’t seem convinced anything is wrong.)

Me: “They never really bothered me, though. I was in for a check-up when I was two, and the doctor kept asking my mom if I’d been fussy, crying, sleeping badly, rubbing at my ears or anything. She said I’d been fine and asked why I’d be doing anything like that, and the doctor said I had the worst ear infection he’d EVER seen!”

Doctor: *giving me an are-you-serious look* “You have the worst sinus infection I’ve ever seen.”

Me: *cheerfully* “Told ya!”

[florida80]

Choking On All That ‘Drama’

Canada, Dentist, Ontario | Healthy | December 24, 2017


(I’ve never liked going to the dentist, but this incident really made me hate it more than usual. It’s just a normal annual teeth cleaning, uncomfortable but bearable, but when the hygienist was using the polish, a chunk of it broke off and went down my throat. I started choking and the hygienist had to stop the cleaning for a moment to let me clear my airway.)

Hygienist: “Quit being such a drama queen.”

(I was furious, and made sure to tell my mom about it when I was done. I don’t know if she told the dentist about what happened, but I never saw that hygienist again.)

[florida80]

Overstayed Your Medicaid

Hospital, USA, Washington | Healthy | December 23, 2017


(After our son is born:)

Nurse: *to my wife* “And I’m just confirming that the baby is covered by your insurance for at least 21 days?”

Wife: “Yes, that’s correct.”

(Later:)

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Hi, Mom & Dad! Congratulations! I’m [Doctor] and just here to look over the little guy. Oh, he’s a cutie!” *examines the baby for five minutes* “Well, everything looks good. Congratulations again!”

(Even later:)

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Hello! I’m [Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]. I’m here to examine [something else] with your son. Congratulations, by the way! Oh, he’s a handsome guy!” *examines baby for five minutes* “Well, everything looks good. He seems to be doing great!”

(Later still:)

Doctor #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “He’s doing great, but his levels aren’t quite where we would really like them to be. I’m going to keep you guys here for another night to monitor him.”

(Months later we start seeing bills from pediatricians whose names we didn’t recognize at all for “neonatal exam” and other odd things. Two years later our daughter is born in the same hospital.)

Nurse: *to my wife* “And I’m just confirming that the baby is covered by your insurance for at least 21 days?”

Wife: “No, I’m on a self-funded plan so that isn’t the case. We’ll be putting her on the state-based Medicaid plan with her brother and coverage will be retroactive to her birthday.”

(Later, as in less than 24 hours after the birth:)

Nurse: “Looks like you guys get to go home today! Just so you know, her levels aren’t quite where we would want them to be so you’ll need to set up an appointment with your primary care pediatrician to have her checked within the next day. Congratulations again!”

(The next day at our pediatrician’s office:)

Pediatrician: “Why in the world would they discharge you with her levels like this? This is very concerning to me. She needed another night in the hospital. Did any pediatricians at the hospital look at her?”

Wife: “Just one. Weird, because last time we saw like four or five; they’d just pop in and we’d never see them again.”

Pediatrician: “These numbers are not good. We need to get her to the ER today.”

(Off to the ER (at a different hospital) and our new-born daughter had to stay the night for some urgent treatment. She’s fine now but the lesson is learned that we mention Medicaid to the hospital with extreme caution.)

[florida80]

Unhealthy Expectations

Crazy Requests, Louisiana, Office, USA | Healthy | December 22, 2017


(I work in home health and we get calls like this a lot surprisingly:)

Me: “Thank you for calling [Agency]. This is [My Name]; how may I help you?”

Caller: “Hi, I’m a nurse, and my [family member] needs care, but they only want me to take care of them. Is there any way we could go through you and have only me take care of them?”

Me: “Yes, if you fill out an application and we hire you. But you would have to see more patients in a week than just your [family member].”

Caller: “Oh, no, I just want to take care of [family member] and no one else. I have a job already. I would just need to be paid for my [family member]. How would they be able to request me after being admitted to your agency?”

Me: “The only way is to be hired here to see patients.”

Caller: “But I have a job already; I don’t need to be hired. And I can’t see other patients, only my [family member].”

Me: “So you want to use our facility, our resources and supplies, see no one else, AND you want us to pay you?”

Caller: “Yes, exactly.”

Me: “Sorry, we don’t do that here. Try [Other Home Health Agency].”

(No other home health agency does that either.)

[florida80]

This Service Is Lumpy At Best

Arkansas, Medical Office, USA | Healthy | December 22, 2017


(Over the last two years I’ve had two breast lumps, which were both biopsied, and have been suffering pain, from what I suspect is a third, over the last 5 months. The pain used to only bother me when I tried to wear a bra with an underwire, but over the last 2 months it has gotten to the point where it just hurts all the time. My primary care physician does indeed find a lump in the area and has ordered a diagnostic ultrasound of the area, which thankfully I get scheduled within the week.)

Sonographer: *going though the normal medical questions* “Do you smoke?”

Me: “No.”

Sonographer: “Have you ever been pregnant?”

Me: “No.”

Sonographer: “Have you had previous breast surgeries or biopsies?”

Me: “Yes, both on the left. One was in May of 2015 and was excisional, and one just eight months ago and was a fine needle aspiration.”

Sonographer: “Have you ever been pregnant?”

Me: *doubting her listening skills* “…I believe you just asked me that. No, I have never been pregnant.”

Sonographer: “Is there a lump?”

Me: “Yes. [Doctor] found it based on the location of my pain over the last several months.”

Sonographer: “And when was your appointment with her?”

Me: “Last week on the 25th.”

(The sonographer quietly finishes her paperwork and does the ultrasound. After completing the imaging she steps out of the room to speak to the radiologist, which takes approximately 20 minutes. I spend the entire time hoping that this time is merely a cyst and I can have it drained to relieve my pain and be done with it. Finally the sonographer comes back into the room, sans radiologist.)

Sonographer: “So, it’s indicated to be benign. We’re going to schedule a follow up for you in six months.”

Me: *I’m slightly taken aback by both the abruptness and that they apparently expect me to suffer increasing pain for another six months* “Wait, what? Even though I’m in pain and haven’t been able to wear a real bra in several months?”

Sonographer: “We’ll give you a pamphlet on pain management. Do you want to set your appointment up now?”

(By this point I’m both ticked off and nearing tears, as I feel I’m just being dismissed because I’m young, and am not being given any information.)

Me: “Can you at least tell me anything about the spot? What are the dimensions? Is it a cyst like [Doctor] said it might be? Or is it solid? What do the edges look like?”

Sonographer: *looks like I’ve just deeply offended her by asking questions about my own health* “It’s like what you had last time. But it’s teeny tiny. You just have very dense tissue around it so it feels bigger. So do you want to set up your appointment now?”

(After several rounds of asking her the same questions and her not providing the answers in exact terms but pushing for the follow-up appointment, she finally told me that the lump was about 8mm, which wasn’t as large as one of the previous ones, but was not “teeny tiny,” and at least had edges that are the indicator for it being benign. She pushed the pain management pamphlet on me, got my follow-up set up, and practically shoved me out the door. I relayed all my concerns about how little was addressed to my primary doctor, and she at least reviewed my results and gave a referral to a surgeon for me to move forward. The most annoying part? The sonographer apparently put down that I’d only been presenting the issue for a week, which was when I received confirmation of a lump, not that it’d been going on for several months as I’d told her. Listening is an active skill, everyone!)

[florida80]

Your Reaction Has You In Stitches

Connecticut, Health & Body, Office, USA | Healthy | December 22, 2017


(Due to living through some really messed up stuff, I have an incredibly high pain tolerance, and avoid asking for help if it’s something I can do myself. Combine that with the fact that I am a massive klutz, and you get someone that consistently injures themselves (frequently at work), fixes it as best they can, and just shrugs it off as nothing. I have once again managed to hurt myself, resulting in about a two-inch long gash on my forearm. It’s not too deep, but it needs stitches. I can and have stitched myself up from similar injuries in the past, using sewing needles and fishing line. I am in the middle of doing this, when a coworker I will refer to as “Work Mom” walks into my office.)

Work Mom: “Hey, [My Name], my computer is having iss— WHAT THE H*** ARE YOU DOING?!”

(I do not stop stitching as I speak with her.)

Me: “Oh, I just got a little cut, and am sewing myself back up. I’ll be right as rain in a minute. So what’s going on with your computer?”

Work Mom: “No. No, no, no. How are you not screaming? You are coming with me to the walk-in right now!”

Me: *stops stitching* “I really don’t think that’s necessary. I’ve done this before, and I’ll be fine.”

Work Mom: “I’m calling medical, then you are going to the doctor. You do not have a choice in this, you crazy b****!”

(I give up, as arguing at this point is futile. I walk down the hall to medical, and sit in a chair after speaking to the onsite medical person. As Work Mom’s back is turned, I finish stitching up the cut, and cut the needle free. Work Mom gets permission to take me knowing I won’t go by myself, and we go to the walk-in clinic. We wait for a bit, and get called into a room. The doctor walks in about 10 minutes later.)

Doctor: “So, what’re you here for today?”

Me: “I think it’s a bit of an overrea—”

Work Mom: “This crazy person got a cut, and decided that it would be easiest to stitch it up herself!”

Doctor: “…what? You’re kidding me.”

Me: “No. I’ve done this before, and had no trouble.” *I hold out my arm for the doctor to inspect*

Doctor: “Jesus, woman! Didn’t that hurt?”

Me: “Eh.”

Doctor: “I’ll have to remove this… What did you use?”

Me: “Fishing line.”

Doctor: *mutters something under his breath* “I’ll get the proper tools for this.”

Me: *knowing I will never get another chance to ask this* “So, how’s my stitching?”

Doctor: “What? Did you just really ask me that?”

Me: “Yeah, come on. I’m curious.” *I have a massive s***-eating grin on my face at this point*

Doctor: *mumbles something*

Me: “Sorry, I didn’t catch that?”

Doctor: *exasperated* “You’re stitching is fine, but seriously, don’t do this again!”

[florida80]

In Closed Quarters

Health & Body, Office, Ohio, USA | Healthy | December 21, 2017


(The entire staff is having an end of the fall quarter meeting in a large conference room. Since it’s flu season, there’s frequently the sound of coughing and sniffling because management made this meeting mandatory and refuses to let anyone call off sick. I’m sitting to the side, and the director has just called the meeting to start when one employee from the very back walks forward, crossing the entire very large room. Everyone falls silent to watch her. She props open one of the doors halfway (which just leads to a hallway) and then walks all the way back to her seat, pass dozens of coworkers, some of which are clearly feverish.)

Employee: “I just HAD to open a door! I couldn’t stand the thought of being stuck inside a closed room with all these sick people! I don’t want to get sick myself!”

(She was sitting next to another coworker who was surrounded by a pile of used tissues. As if opening a door part-way in a giant conference room halts the transmission of viruses and bacteria.)

[florida80]

A Prescription By Any Other Name

Pharmacy, USA | Healthy | December 21, 2017


(I go to my local pharmacy to drop off a prescription. As most pharmacies are, it is very busy with a full waiting area and they tell me there will be a wait for my medication. I browse the store for a while until I hear my name called over the intercom, and then get back in line to pick up the prescription. An elderly man who is also waiting for a prescription gets up from his chair and approaches me.)

Patient: “Are you Veronica? They just called a Veronica; are you her?”

(They definitely did not just call anyone named Veronica, and my name sounds nothing like Veronica, although they both do end in the letter ‘A.’)

Me: “Uh, no, sir, I’m not Veronica but my prescription is ready.”

Patient: “Well, if you’re not Veronica then your prescription is not ready so get out of line and wait like the rest of us!”

Me: “Sir, they called my name and I am going to pick up my prescription. Even if they didn’t I’m not cutting anyone in line or making anyone else wait longer, so please don’t shout at me.”

(At this point he started telling the whole waiting room that I was not Veronica and I was trying to steal Veronica’s prescription, but he was actually speaking very calmly so no one really paid him any mind. They called me up to the desk and I got my medication, and let them know the man seemed slightly agitated and might need some help. As I was leaving I heard him arguing with the pharmacy technician, saying “But she’s NOT VERONICA!

[florida80]

Not Getting A Good Drug Deal

Medical Office, Scotland, UK | Healthy | December 21, 2017


(I am working as a receptionist in a GP surgery. As part of my job, I have to take orders for and print out repeat prescriptions, as well as note down any special requests to pass on to the doctors. Patients are aware of this and will often try to bypass the 48-hour wait time between ordering and collection by asking me to “just print it,” apparently unaware that I need a doctor to sign it first. On this day, a late-30ish man approaches my desk:)

Patient: “Hi, I need a prescription for [opiate].”

Me: “You usually need a doctor’s appointment for that; do you want me to book you in in two day’s time?”

Patient: “No, I’ve run out. It should be on as a repeat prescription.”

(I’m suspicious, because this drug rarely if ever is put on repeat. Nevertheless, I check his file. Not only is it not down on his repeats, but there is a pop-up note saying DO NOT SUPPLY THIS PATIENT WITH [OPIATE] DUE TO HISTORY OF ABUSE.)

Me: *trying to be tactful* “Well, sir, it looks like the doctor has taken you off of this medication. If you like, I can give you a phone appointment this afternoon?

Patient: *suddenly aggressive* “DO YOU WANT ME TO SUFFER? IS THAT IT?”

Me: “No, sir. I simply can’t give you the prescription without a doctor’s approval.”

Patient: “PRINT IT OUT!”

Me: *refusing to show that I’m feeling intimidated* “I can’t. And even if I could, I’d need a doctor to sign it for me, and they’re all in with patients.”

Patient: “Well, you’d better f****** interrupt one, shouldn’t you, you stupid little b****?”

Me: “No doctor is going to sign this prescription right now. I’m asking you once to stop using abusive language and allow me to try to help, or I will have to ask you to leave.”

Patient: “Well then, you f****** sign it!”

Me: “I’m not a doctor.”

Patient: “Just sign it!”

Me: “You’re asking me to break the law and put my signature to your prescription.”

Patient: “Yes.”

Me: “You want me to put my name to a prescription which, if caught, will land me in jail, cause legal trouble to the doctors here, and probably not even get you the medicine you want?”

Patient: “I NEED MY [OPIATE]!”

Me: “I’m not going to do that. Either take one of the appointments I’ve offered you, or leave.”

Patient: “WELL, MAYBE I’LL F****** MAKE YOU DO IT!”

(Thankful for the plastic barrier between us, I pressed the security button, and he was escorted from the building by two of my other coworkers, cursing the whole time.)

[florida80]

Whether You’re A Brother Or Whether You’re A Mother You Should Learn CPR

Medical Office, Non-Dialogue, USA, Vancouver | Healthy | December 20, 2017


I am sitting in the waiting room of my doctor’s office waiting to be called back. They have a TV playing some health network with short tips and tricks to being healthy.

One of the tips was to perform CPR to the beat of the song ‘Staying Alive’ by the Bee Gees. I laugh out loud in the quiet waiting room imagining passing out only to be revived by someone singing that song.

I got quite a few weird looks before I was able to get my giggles under control. But I guess I won’t forget the beat if I ever have to perform CPR now because I will want them to be ‘Staying Alive’!

[florida80]

My Case Against You Is Swelling

Hospital, USA, Washington DC | Healthy | December 20, 2017


(I have been suffering from a cough and breathing problems for a few days. Thinking it is just a passing cold, I don’t worry too much about it until one night I notice that my neck is noticeably swollen. Concerned, I go to my mother, who is a nurse, and ask her opinion. She decides to take me to the ER due to the swelling and my issues with breathing. After arriving, I am taken to a room to wait for the doctor to evaluate me.)

Nurse: “I hear you’re having some trouble breathing.”

Me: “Yes, I’ve been coughing, and I thought it was just a cold, but now my neck is swollen.”

Nurse: “Well, let’s just listen to your chest for a minute.”

(She listens to me breathe for a few moments, makes a note on her chart, and leaves. Several minutes later, the attending physician enters the room.)

Doctor: “So you’re having issues with breathing?”

Me: “Yes. I told the nurse I thought I had a cough, but now my neck is swollen and my mom was concerned it could be something else.”

Doctor: “Well, let’s just listen to your chest.”

(He also checks my lungs, the same as the nurse.)

Doctor: “Well, you seem to have some labored breathing, so we’re going to give you a breathing treatment to help with that.”

Me: “What about the swelling?”

Doctor: “I don’t really see any swelling.”

(My mother and I both stare at the doctor in disbelief. Full disclosure, I am overweight, and because of that, I do have somewhat of a ‘double-chin’. However, this is far beyond double-chin territory; it was noticeable enough for both me and my nurse mother to be concerned.)

Mom: “Her neck is obviously swollen. This isn’t normal. I know what normal is for her, and this isn’t it.”

Doctor: *dismissing her* “I’ll be back with the breathing treatment.”

(My mother and I are completely irritated by his behavior. My mom, in a stroke of genius, pulls out her phone. Not a week before, we had been on vacation, and had taken many pictures; my mom pulls up a picture of me, facing forward, that shows how I usually look. When the doctor returns, she shows him this picture as evidence that my neck does not normally look as it does now.)

Doctor: *taken aback* “Oh, your neck IS swollen! Let’s get you in for an MRI!”

(Thankfully, I just had bronchitis. However, neither my mother nor I were pleased that one of my symptoms was ignored, simply because the doctor assumed that it was irrelevant!)

[florida80]

I Know First Aid And Last Rites

England, London, Office, UK | Healthy | December 20, 2017


(I’m a shift supervisor on break with someone, tending to a swollen ankle.)

Colleague: “You’re a doctor, though, aren’t you [My Name]?”

Me: “I wouldn’t be here if I was; I’m a first aider.”

Colleague: “Which means you know medical stuff right?”

Me: *deadpan* “It means I know enough that a patient has a higher chance of staying alive until paramedics arrive.”

Colleague: “Whoa, that’s rather…”

Me: “Cynical?”

Colleague: “…yeah.”

[florida80]

There’s Nothing They Can’t Do

Hospital, Texas, USA | Healthy | December 19, 2017


(For whatever reason, several of my friends have been taking turns in the hospital recently. My husband and I are bringing food to the third one in the past month, at a different hospital than the others, who is admitted with an extremely damaged hand after an accident. His wife meets us at the door and walks back with us to the room, but becomes lost in the process. The hallways have letter flags on them, but she is unable to locate the one we need. Fortunately, nearby staff take turns stepping in to help.)

Friend’s Wife: “Oh, no. I don’t know where ‘J’ hall is…”

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *on another hall and out of view* “Take a right at ‘H’!”

Friend’s Wife: “Thanks!”

(We get to the end of ‘H’ and become lost again.)

Friend’s Wife: “I don’t see ‘J’ hall. Did we go the right way?”

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *passing behind us* “Through the double doors.”

Husband: “They’re good.”

(We walk through the doors and pass a few doctors.)

Friend’s Wife: “Now we just need room J123.”

Doctor: “Just there on your left.”

Me: “Why can’t every hospital be this easy to navigate? It’s like we have a GPS with us.”

[florida80]

You Keep Using That Word. I Do Not Think It Means What You Think It Means

Medical Office, Michigan, USA | Healthy | December 19, 2017


(I am waiting for an appointment in a medical office. The office shares a waiting room with a medical laboratory. Those there for the lab take a number, while those seeing a specialist have appointments. Several other patients, including the rude patient, are waiting to be seen.)

Medical Person #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Number 32?”

Patient #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “That’s me”

Rude Patient: “I was here first! I am number 34. You need to see me now!”

Medical Person #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Ma’am, he has a lower number than you do. I’ve told you twice already, I can’t skip you forward in the line. We see people in the order they show up, and this man was here before you. Otherwise, he wouldn’t have a lower number than you do.”

Rude Patient: “I have another appointment before [time half an hour from now]. You need to see me right now.”

Medical Person #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Ma’am, we see people in the order of their numbers. You will be seen when it is your turn,and not before then. If you need to leave before that, you can go, and come back when you have more time. I can’t guarantee how soon you’d be seen.”

([Medical Person #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] goes through the door with [Patient #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ].)

Rude Patient: “She is very rude!”

(Rude patient pulls open the sliding window where the receptionist for the medical office sits, and launches into her complaint.)

Rude Patient: “That woman is very rude! It is my turn, and she’s seeing other people. You need to make sure that I am next!”

Receptionist: “Ma’am, I’ve already explained this to you. I have nothing to do with the lab. I am the receptionist for [Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] and [Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]. The lab is a separate thing, and I have no control over that. But people at the lab are always seen in order of their numbers.”

Rude Patient: “You! What is your number?”

Me: “I have an appointment to see [Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ]. I don’t have a number.”

Rude Patient: “You! What is your number?”

Patient #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “I am number 36.” *points to the man next to her* “He is number 37.”

(While rude patient keeps muttering about how rude [Medical Person #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] is, [Medical Person #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] comes out wearing scrubs but limping out the door in a cast. She is immediately accosted by the rude patient.)

Rude Patient: “The other girl is very rude! I had an appointment downstairs, and they sent me to get lab work done, but that woman is seeing everyone else first and not letting me go. I have another appointment!”

([Medical Person #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] spends several minutes confirming that everyone else had lower numbers than the rude patient, and explaining that people are always seen in order in the lab. While this happens, another patient comes out.)

Rude Patient: “You! What was your number?”

Patient #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “Um, 30, I think? I threw it out as soon as they called me.”

Medical Person #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “It sounds like you’re probably next, ma’am. You can either wait here for her to be ready for you, or you can go to any of our locations later today if you have somewhere else you need to be.”

Rude Patient: “But she is so rude!”

Me: “Ma’am, she wasn’t rude. She was frustrated. From what everyone has said, everyone who has been seen before you has had a lower number than you. That means they were here before you. And she said that she had already explained that she couldn’t jump you ahead of other people in the line, which means you were probably demanding that before I showed up. You just don’t like being told that. Frankly, you need to either sit down and wait your turn, or go to your other appointment and then either come back here or go to one of the other lab locations when you have the time and won’t yell at people for doing their job. But the fact that you didn’t get your way doesn’t make someone else rude.”

Rude Patient: “That’s very rude of you. You need to respect your elders!”

(I shake my head and go back to my book.)

Medical Person #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Number 33?… If there’s no number 33, number 34?”

Rude Woman: “Finally!”

(I really don’t think the rude patient understood the meaning of the word rude.)

[florida80]

Chewed Through Half Of Your High School Fun

Dentist, Florida, USA | Healthy | December 19, 2017


(I have to get all four wisdom teeth removed just before starting my senior year of high school, and one of them gives me trouble. When we cut the small stitches out, we find the space where that tooth had been still has a little bit open, but don’t think it warrants another stitch. My dentist is explaining safety rules for food and drinks, considering the small hole in my gums.)

Dentist: “Don’t chew on that side if you can avoid it; don’t have anything with alcohol—”

Me: “Well, there goes my entire high school career.”

Dentist: *chuckling* “Smart-a**.”

[florida80]

That’s Clot What That Sounded Like

Canada, Hospital, Ontario | Healthy | December 18, 2017


(I’m in the hospital for debilitating migraines. The pain is vomit-inducing and has no discernible cause. After a slight abnormality shows on the CAT, they send me for an MRI.)

Doctor: “So, we didn’t find the cause of the headaches, but we did find a blood clot, so we’ll be giving you some new medications.”

(My mom and I are horrified at the idea of a blood clot in my brain, of course, and before we can come to terms with what that means the doctor is gone.)

Mom: “Okay, you are NOT moving from this bed! One bad move and the clot could shift, so you have to be INCREDIBLY careful!”

(For two days I barely leave my bed, even to go to the bathroom. They book more tests, but none to do with blood clots. Finally, two days later…)

Mom: *interrupting Doctor* “Okay, a lumbar punctures will help the blood clot how exactly?!”

Doctor: *surprised* “Oh, the clot is old and in a drainage artery. There’s no danger of that hurting the brain!”

(If we hadn’t been so relieved I think my mom would have throttled that doctor for making her think her daughter was on death’s door for two days

[florida80]

A Large Dose Of Laziness

Arizona, Medical Office, Phoenix, USA | Healthy | December 18, 2017


(I am diagnosed with a rare neurological condition and go to the Mayo Clinic. My medication doses have to be adjusted continuously for several months and I am now on a combination of both the regular and extended release for the best effect. Since Mayo does not accept my insurance and I had to pay for their evaluation out of pocket, I am now transferring to an in-network neurologist for follow-up care.)

Me: “So I’m on [Medication] and I take 1000 mg extended and 500 regular in the morning, and then 1000 mg extended and 250 mg regular in the evening.”

Doctor: “Oh, that’s too complicated. I’m just going to write your prescription for 1000 mg twice a day.”

Me: “Excuse me?”

Doctor: “I don’t know why you ended up on such a complicated dose.”

Me: “Because the neurologist at Mayo Clinic carefully adjusted my dose over several months, and we determined that this was what worked best to control my symptoms. You have all the records from Mayo.”

Doctor: “Yes, but it’ll be so much easier for you to just take 1000 mg twice a day.”

(I didn’t go back.)

[florida80]

Suffering From Temporal Displacement

Arizona, Medical Office, USA | Healthy | December 17, 2017


(I’m headed to a doctor’s appointment that I scheduled two weeks prior. The appointment time is 3:30 and that was confirmed twice while talking to the receptionist, and I was left a voicemail the day before my appointment again confirming my 3:30 check in. I always like to arrive early because I work in the medical field myself and I know how important it is to be in time. I show up at a very prompt 3:10.)

Me: “Hi, I’m early but I’m here to check in for my 3:30 appointment.”

Receptionist: *very blankly* “Name.”

Me: *says name*

Receptionist: *SIGH* “Let me ask the doctor is she can see you because you’re really late.”

(The receptionist walks away before I can say anything. She comes back and rolls her eyes.)

Receptionist: “I guess she’ll see you, but you’re late.”

Me: “I’m twenty minutes early. My appointment is 3:30.”

Receptionist: “No, you’re twenty minutes late. Fill this out so she can take you back.”

(It’s not worth the fight, so I sit down and finish the paperwork. Soon after, the door swings open and the doctor calls my name.)

Doctor: “Hurry back. I need to rush because you’re very late and now my schedule is behind.”

Me: “My appointment was 3:30. I’m early.”

Doctor: “That’s not what my schedule says. You’re holding up my day.”

Me: “I have a voicemail even confirming my time!”

Doctor: *rolls eyes* “Sure you do. Hurry up.”

(I’m so annoyed with being called a liar I play the voicemail on speaker.)

Doctor: “Oh. They did say to check in at 3:30. But you’re still late; now hurry up.”

(I was so annoyed but the wait on this appointment was forever and I just quickly did the appointment. She was terrible and I never went back after that.)

[florida80]

Would Have Been Ice To Know

Hospital, Idaho, USA | Healthy | December 16, 2017


(I’ve just had major surgery on my leg and have been taken to my room. I begin to feel chilled, so I press the call button. The nurse who responds covered me with an additional blanket, but after a short time I am so cold I was shivering, so another blanket is added. Within about an hour two more blankets are added but I am colder than ever. Then the charge nurse comes in on her rounds.)

Me: *violently shivering* “C-c-cold!”

Nurse: *having just taken my vitals* “You’re practically hypothermic. Let me check your leg and then I’ll see what else we can do to warm you up.” *checks my leg* “Oh. How long has your leg been packed in ice?!”

Me: “Ice?”

(Neither of us knew, so it must have been done before I awoke from anesthesia which means it had been there for at quite some time. Each blanket that was added sealed in the cold that much more, so of course I was freezing! The ice was quickly removed and with five or six blankets covering me I warmed up pretty fast.)

[florida80]

They Need To Carb-Load Their Medical Degree

Food & Drink, Medical Office, Pennsylvania, USA | Healthy | December 15, 2017


(I’ve been a diabetic for over 42 years, so I’m a bit “old school” when it comes to caring for my diabetes. Still, I must be doing something right, as my control has been fairly tight up until recently. Because of new issues, I go to see an endocrinologist and am discussing my diet with her. And as dismayed as I am to say it, I’m about 60 lbs overweight.)

Doctor: “How many carbs do you eat per meal?”

Me: “Oh, three, sometimes four. If I’m feeling particularly crazy, I’ll have up to five, but that’s my limit.”

Doctor: *looking at me in horror* “How many?!”

Me: “Three or four.”

Doctor: “Grams?”

Me: *holding my arms wide* “Do I look like a mouse? I’m talking about the diabetic exchange, doc. Fifteen grams is one carb, and I eat three or four carbs per meal, with two carbs being a snack.”

Doctor: “Oh, God! I thought you were eating only three or four grams per meal.”

Me: “Yes… and I have a blood glucose of zero.”

[florida80]

Diagnoses That Leave You Breathless

Canada, Medical Office, Ontario, Toronto | Healthy | December 15, 2017


(I was just recently diagnosed with pretty severe asthma. This winter, I start feeling odd in my chest whenever I breathe, and it’s causing me great anxiety, so I go to my GP.)

Me: “Whenever I breathe my chest feels odd, and it’s difficult to get deep breaths.”

Doctor: “So, don’t breathe; problem solved.”

Me: *awkward laugh* “Yeah, I guess so, but I was hoping for a more permanent solution.”

Doctor: “Take your inhaler.”

Me: “Yes, I am, but it doesn’t help.”

Doctor: “So, don’t breathe.”

(I ended up walking out and going to the ER. It wasn’t life-threatening and they just told me to take something over-the-counter medicine for a month, and to avoid going outside in extremely cold weather.)

[florida80]

Diagnoses That Leave You Breathless

Canada, Medical Office, Ontario, Toronto | Healthy | December 15, 2017


(I was just recently diagnosed with pretty severe asthma. This winter, I start feeling odd in my chest whenever I breathe, and it’s causing me great anxiety, so I go to my GP.)

Me: “Whenever I breathe my chest feels odd, and it’s difficult to get deep breaths.”

Doctor: “So, don’t breathe; problem solved.”

Me: *awkward laugh* “Yeah, I guess so, but I was hoping for a more permanent solution.”

Doctor: “Take your inhaler.”

Me: “Yes, I am, but it doesn’t help.”

Doctor: “So, don’t breathe.”

(I ended up walking out and going to the ER. It wasn’t life-threatening and they just told me to take something over-the-counter medicine for a month, and to avoid going outside in extremely cold weather.)

[florida80]

Cause For Pregnant Pause, Part 17

Hospital, USA, Washington | Healthy | December 15, 2017


(My sister goes to the hospital due to her appendix rupturing. Because of the amount of pain she is in, I answer all the questions for her, fill out forms, etc. While she is in the ER, nurses continue to ask if she is pregnant. The first couple times are different nurses that I assume aren’t talking to each other, but it gets annoying. This all happens before they confirm it’s her appendix.)

Nurse #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Is there a chance you’re pregnant?”

Me: “No, there’s no chance.”

Nurse # 2: *later, crouching in front of my sister, who’s writhing in pain* “Are you pregnant, sweetie?”

Me: “No, there’s absolutely no chance.”

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *glares at me and leaves*

Nurse #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : *later, as the painkillers are starting to kick in, causing my sister to slur her speech slightly and not be quite present* “Is there any chance you’re pregnant?”

Me: *frustrated* “There is no chance she’s pregnant!”

Nurse #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) : “Let her answer for herself!”

Me: *points at the insurance cards I’d pulled out of her wallet and laid on the counter* “If you idiots had taken half a second to look at these, you’d see she doesn’t have a uterus!”

(My sister was in an accident when she was a kid and had to have her uterus removed, and carries a card with that information on it, because the pregnancy question always comes up. The nurse left quickly and we soon had yet another nurse, who didn’t ask the pregnancy question. I apologize to the nurse at the desk later for yelling, but she waved me off and said it was a quick way to learn a lesson.)

[florida80]

Cause For Pregnant Pause, Part 16

Extra Stupid, Health & Body, Medical Office, USA, Washington | Right | November 2, 2017


(I’m having a pregnancy test done at a local clinic. After I get a positive result, they go over some things with me. The nurse is asking me basic questions about daily habits and my lifestyle.)

Nurse: “All right, do you smoke?”

Me: “Nope.”

Nurse: “Drink alcohol?”

Me: “Not at all.”

Nurse: “Do you plan on starting?”

Me: “Not anytime soon.”

Nurse: “Oh, thank God! I don’t have to try to talk sense into you.”

Me: “Do people really think they can smoke and drink during pregnancy?”

Nurse: “More than you’d think.”

[florida80]

Cause For Pregnant Pause, Part 15

home improvement | Right | August 2, 2017


(I am pregnant, quite close to my due date, and obviously showing it even through my boxy work uniform. This occurs during a (so far) normal transaction as I am returning an item for a customer approximately in his fifties.)

Customer: “So, you’re pregnant?”

Me: *smiling* “Yup!”

Customer: “How’d that happen?”

Me: “Uh… well… um…”

Customer: *cheerfully* “You’d be surprised, the different answers I get with that one.”

Me: *speechless*

[florida80]

Cause For Pregnant Pause, Part 14

Retail | Right | September 21, 2016


(I manage a retail store that does engravings. When customers want something done we go to a little counter, stand opposite the customer, and explain pricing. I am due to have my daughter any day when this happens. I’m tall and have always been really skinny.)

Nice Young Couple: “We want to get [Item] with [Name] on it.”

Me: “Oh, that’s such a cute name!”

(I explain the pricing. All is going well.)

Woman: “I’m six months along and feel like a whale! How far are you?”

Me: “I’m nine months. Actually, the doctor said I should have popped a week ago. When I’m done working, I walk the Mall of America like a crazy person because a manager over there swears it helps induce labor!”

Woman: “You’re nine months!? Why are you so small?!”

Me: “I don’t know. I’m just naturally skinny but the doctor predicted that she would at least be seven pounds or more.”

Woman: *suddenly incredibly angry* “I’m only six months and bigger than you! That’s not fair!”

(At that point the woman went savage and actually tried to climb over the counter to hit me. Her boyfriend grabbed her and dragged her out of the store kicking and screaming “It’s not fair!” while giving me a look that said “I’m so sorry!” Two days later I got my doctor to give me a note saying I couldn’t work anymore while pregnant because of blood pressure issues. I had my baby a week later and quit when my maternity leave was up. I have never, and will never, go back to retail. I have a lot of respect for people that stick it out. You don’t get paid enough

[florida80]

Honesty Is Always The Best Medicine

England, Pharmacy, UK | Healthy | December 14, 2017


(I am waiting patiently for a prescription to be filled in a quiet pharmacy.)

Pharmacist: “Found it; here you go!”

Me: *takes bagged item* “Thanks.”

Pharmacist: “No problem, bye!”

Me: “Uhh… I still need to pay for this.”

Pharmacist: “Oh! I’m so sorry. Thank you for your honesty.” *rings up the transaction*

Me: “Well, not that I would anyway, but it would be kind of stupid for me to run off, seeing as you know exactly who I am and where I live.” *gestures to my address printed on the bag*

Pharmacist: “You wouldn’t believe what some people try.”

[florida80]

Some Real Blocks To Common Sense

Clinic, Parents/Guardians, USA | Healthy | December 14, 2017


(A mother comes into our blood-draw station with her non-verbal, autistic adult son. He is at least 350 pounds, and probably about 6′. I am 5’1” and about 120 pounds, mostly lower body and core muscle as I’m a competitive Irish dancer. The mother proceeds to explain to me his special needs and his abilities and limitations.)

Me: “Okay. Is he likely to try and hit me?” *the mother gives me an odd look* “I’ll still draw him if he is, it’s just easier for me to block if I’m expecting it.”

Mother: *incredulous* “You’re going to block him hitting you?!”

Me: *looking at her son* “Yes. If he tries to hit me, I will block the hit.”

Mother: “You can’t hurt my son.”

Me: “Don’t worry. I’m trained to block physical attacks without harming the attacker; it’s a training that many healthcare workers have.”

Mother: “I don’t want you to block it.”

Me: “Let me get this straight. Look at me. Look at him. I am a 5’1” woman. You want me to just let him hit me?”

Mother: “Yes.”

(Luckily, he didn’t try to hit me.)

[florida80]

A Breath Of Death Air

Clinic, Houston, Texas, USA | Healthy | December 14, 2017


(I recently got home from an overseas trip. On the flight back I caught a fever and started having stomach issues. A few days later, I had to switch out with my father when driving because I didn’t feel like I could both drive and focus on breathing. I’ve always had asthma, but usually only have had issues when exercising and breathing very cold air. However, this is the second event in around a month where I couldn’t identify a trigger and the breathing problems lasted for a long time. The first time I went to the emergency room, was told it was a panic attack, and was sent home. When things didn’t clear up, I went to the school clinic where they said it was my asthma — not a spasm like I was used to, but inflammation — and gave me medication. Things cleared up. Because it is only a little after New Year’s, my mom doesn’t think our GP can fit us in quickly enough, so we head to an emergency clinic. Our new insurance only allows us to go to one chain in the area, and it’s 30 minutes away. There isn’t a doctor available, so we confirm we are fine with seeing the head nurse. I’m used to journalling some aspects of my health due to things like adult onset allergies, and have written specifics of the start and stop of the symptoms in a notebook, along with details from the other attack. Sometimes I also have difficulty speaking because of my focusing on my breathing.)

Mom: “She’s been having trouble breathing. We were here a couple days ago because she had a stomach bug.”

Nurse: “Can you describe when this started?”

Me: “Um, I noticed I had to focus to breathe. I was really aware of my breathing. It started last night, I guess? Um— I wrote it down, if it’s easier.”

(I hand her the notebook. She looks through it, but she looks skeptical.)

Nurse: “Okay, I know what’s going on here. Honey, you’re having a panic attack.”

Me: “I don’t think it’s a panic attack! It happened before around a month ago. I have asthma—”

Nurse: “The emergency guys thought that was a panic attack, too. Listen, I know you don’t want to hear this, but this is in your brain.”

(This sets me off for multiple reasons, one of which being that I DO have anxiety, but it is controlled and not the kind that results in panic attacks. Another being that I’ve been misdiagnosed with “stress pains” by my father’s urologist, who was checking for kidney stones, when we later found out I had some muscle issues in that area that were easily taken care of with physical therapy. I should also note my mother has been making some comments, but I can’t exactly remember them. She’s mostly worried.)

Me: “But the other doctor said it was asthma! I’ve had people dismiss things like this before! But when it was checked out by someone else they found something! I have anxiety, but I get those! I don’t have this problem!”

Nurse: “So you just keep going to doctors till they say what you want to hear. But I’m telling you, this is a panic attack. You said in your notes that talking is difficult, but you’re talking fine now. You seem fine. You just need to accept this. Maybe call your therapist or psychiatrist.”

(She ended the appointment. I was pretty hysterical once we returned home. I have been well functioning for years and even though I didn’t believe the nurse, she put the idea in my head that I was as well off as I thought. I should also note my mom is of the generation that often writes things off as stress, and seemed to be taking the nurse’s side, or at least playing devil’s advocate, adding to my stress. I blubbered to my mom and eventually my psychiatrist’s hotline. [Psychiatrist] quickly wrote a prescription for anxiety, but was very firm in telling me most of her patients didn’t end up using it and that often having it in their possession helped. She also said that if I felt I needed it to only take half and assess how I felt. Honestly, I didn’t feel any different. Later, my mom apologized that she helped upset me and called our GP. )

Mom: “[Doctor] made an opening for you tomorrow. Guess what she said, though, when I told her everything that happened?”

Me: “…what?”

Mom: “In her experience asthmatics usually have panic attacks because they can’t f****** breathe.”

(My GP gave me a steroid inhaler and I started breathing better in a few days. I later went to my asthma and allergy doctor and found out I have a new severe allergy to dust mites, something that aggravates asthma. F*** you, nurse.)

[florida80]

Allergic To Listening

Medical Office, New York, USA | Healthy | December 13, 2017


(I have been getting flu like symptoms for a week or so every month for about a year and finally made myself an appointment to see the doctor. I had to switch primary care physicians for insurance reasons. This is my first appointment with a new doctor. When I go to see him, I also happen to have some mild allergy symptoms including a stuffy nose, which I am used to.)

Doctor: “So, what can we do for you today?”

Me: “Well, for the past year or so I have been getting flu like symptoms about a week out of each month.” *my voice is sort of muffled and you can tell I have a stuffy nose*

Doctor: “Seems like you have a cold there.”

Me: “No, it’s just allergies. I’m always like this this time of year.”

Doctor: “There’s really not much I can do for a cold. I can prescribe you some antihistamines.”

Me: “I’m fine, thanks. I already take them, and this is just normal allergies.”

Doctor: “You know, with your asthma, allergies can worsen your breathing.”

Me: “Yeah, I know, that’s why I am on three medications for it. Anyway, for like a week each month I get a mild fever and body aches, sometimes headaches. This has been going on for a year.”

Doctor: “I am going prescribe you a Z-Pak just in case, so your cold doesn’t get worse.”

(Writes out a prescription.)

Me: “No, that’s okay. Like I said, this is allergies, I am not here for that.”

Doctor: “Here you go.” *hands me prescription* “Come back in a week if you’re not better.” *leaves the room*

(Needless to say I left angry and never went back to that practice. Oh, and it turned out I had Lyme disease.)

[florida80]

No Bald Announcements

Medical Office, New York, USA | Healthy | December 13, 2017


(I have noticed a small bald spot at the top of my hairline. Concerned, I make an appointment with a dermatologist to get it looked at.)

Nurse: “Okay, what seems to be the problem?”

Me: “I noticed I have a small bald spot on my head and am concerned about it.”

Nurse: *looks at the spot* “Oh, that doesn’t look to bad. Don’t worry about it, hon. I’ll have the doctor come in and help you.”

Me: “Okay, thank you.”

(I then wait about half an hour on the exam table until the doctor finally comes in to the room. He sits down in a chair without acknowledging me and reads my chart. He then stands up and leaves the room. About five minutes later he comes back in and walks towards me without speaking. I see a large syringe in his hand. He reaches up to my head with the syringe and is about to inject me when I back away from him.)

Me: “Okay, wait. What are you doing? What’s the syringe for?”

Doctor: “I need to give you an injection.”

Me: “Why, what’s the problem?”

Doctor: “You have a spot of alopecia. This will help it.”

Me: “What is in the syringe?”

Doctor: “Steroids. It’s fine.”

(The doctor then proceeded to grab my head and injected the area with the huge syringe. He disposed of it, took off his gloves, and left the room giving me no information about the condition, what caused it, or if it would go away. I left there pretty angry and worried. Thank god for the Internet because I was able to do enough research on it to not freak out. It cleared up and hasn’t been a problem since but, Jesus Christ, talk to your patients before stabbing them in the head with a needle.)

[florida80]

A Needling Suspicion They Did That On Purpose

Dentist, Texas, USA | Healthy | December 13, 2017


(The dentist’s assistant has treated me like a child the whole time because I said I have a needle phobia. Important note: I am in therapy for this, and the coping mechanism I learned was to steel myself for it, to watch it. I know most nurses think that it’s better not to watch, but I got the phobia from a bunch of medical students practicing on me at age 10, and not letting me say no or have any control over the situation at all. They practiced until my parents came in and threatened them. Since then, I have needed to prepare and watch.)

Assistant: “So we’re going to give you some numbing, okay, sweetie?”

Me: “Okay. Just tell me when you’re using the needle. I need to know.”

Assistant: “Of course, honey. Now I’m just going to make sure your teeth are squeaky clean for the procedure.”

(She starts using different tools, and I let my mind wander… until I feel a needle pierce my gums. I jump.)

Me: *mumbling because of her hand* “Hey! I told you to tell me!”

Assistant: “Tell you what, sweetie?”

Me: “When you used the needle!”

Assistant: “There’s no needle, silly!”

(I push my tongue against the side. I can also feel it on my lips. This is freaking me out worse than if she had told me.)

Me: “Uh-huh!”

Assistant: “Stop being ridiculous!” *finishes the injection, pulls out the needle* “There. That wasn’t so bad, was it?”

(I started having flashbacks so I couldn’t even respond. I got up and ran into the bathroom, barricading the door. The dental assistant acted confused and surprised and asked me what’s wrong. I didn’t answer her. The dentist ended up rescheduling my appointment, but brushed it off when I told him what she did. I didn’t let her touch me again.)

[florida80]

Death-Defying Expectations

School, USA | Healthy | December 12, 2017


(An EMT has come to our school to train us on how to use the new defibrillator. He’s not impressed with our skills.)

Me: “So after it’s done shocking, do we take the pads off their chest?”

EMT: “No, just let the coroner do that.” *pause* “I mean the doctor.”

[florida80]

Will Have To Reorient Your Understanding On Lifestyle

Canada, Medical Office, Ontario | Healthy | December 12, 2017


(My husband is an RNA, and the doctor asks him to explain the procedure going forward to a patient who is experiencing symptoms relating to diet and lack of exercise.)

Husband: “So, the doctor has told you that many of your symptoms are related to diet and lack of exercise. I’m going to go over some programs you can take advantage of to help change your lifestyle.”

Patient: *startled* “I have to change my lifestyle?!”

Husband: “Yes, your going to have to change it completely if you want to start feeling better. I have some brochures here for the various programs we are going to offer to get you signed up for. They all offer professionals in various fields who can help you learn how to incorporate these changes into your routine so they became a natural part of your life.”

Patient: *getting up, trying to gather her jacket and purse to leave, while shaking and clearly outraged* “I can’t believe you are asking me to join these programs! I always told my husband he was being silly, no one was trying to change lifestyles and that he was just wrong, but he’s right! I can’t believe this is happening. The news is going to hear about this!”

(Then she stormed out. My poor confused husband told the doctor what happened, and the doctor called the patient later in the day to try to find out what set her off. It turned out she didn’t understand that the doctor’s office was trying to set her up with a dietician, a charity-supervised walking group, a swim aerobics class, and publicly-offered healthy cooking classes. She legitimately thought that the ‘professional services’ would help her seamlessly change her ‘lifestyle’ to gay!)

[florida80]

I’m Gonna Go With Time-Travel

Colorado, Denver, Phone, Time, USA | Healthy | December 12, 2017


(I am calling my doctor’s office to make an appointment and she is asking for basic information like my name and date of birth.)

Receptionist: “And when is your date of birth?”

Me: “February first, ‘94.”

Receptionist: “Is that 1994?”

Me: “Well, unless I’m from the future or look great for 123, yes, 1994

[florida80]

Mouth Wide Shut

Dentist, Louisiana, USA | Healthy | December 11, 2017


(For some reason, all of my baby teeth didn’t come out on their own, so at 13 I had to have all four of my canines removed. The dentist removes the ones on the left side without issue and I go back a few weeks later to have the ones on the right removed. The bottom one comes out easily enough but when the dentist tries to pull out the top one, he winds up roughly yanking my head forward.)

Me: *yelps but keeps mouth open* “Ow! That hurt!”

Dentist: *grasps my tooth again and tries to wiggle it* “Hmm, looks like it’s still got the root. That’s weird.”

Me: “Does it need cutting out?”

Dentist: “Nah, it just means you have to open your mouth wider.”

Me: *frowning* “It doesn’t get wider than that.”

Dentist: “Sure, you can.”

(He then proceeds to put one hand in my mouth and tries to force my mouth open wider than is physically possible. My jaw makes a loud, clicking sort of pop as he does and I shout in pain then, without thinking, I bite down on his hand. HARD. He screams and he and his assistant pry my mouth open. I’m given another shot of Novocaine and he finally RIPS my tooth out. He gives me the tooth as a souvenir and his assistant packs the holes in my mouth then sends me on my way. I can’t get out to my mom out fast enough and refuse to let her schedule a follow-up or the cleaning I’m due.)

Mom: *as we’re getting in the car* “What was that screaming? Was that you?”

Me: “Nope, I bit the dentist. And I bit him good, too.”

Mom: *shocked* “Oh, my god, [My Name]! Why?!”

(I relate what happened and she stares at me with her mouth hanging open.)

Mom: *muttering as we drive off* “We are NOT coming back here. Ever. And I’m telling everyone I know to never come here.”

(About a year later the dentist closed his practice.)

[florida80]

A Pathological Vapo-Rub User

Chicago, Grocery Store, USA | Healthy | December 11, 2017


(I’m out grocery shopping, and I’m having trouble finding something, so I go to find a store employee. It’s worth noting that I’m a very petite blond woman in my early thirties.)

Me: “Excuse me, do you happen to know where the VapoRub is?”

Stocker: “Oh, yeah, it’s over here.”

(He hands me a tub of the stuff formulated for babies, and I thank him and immediately swap it out for a jar of the menthol mint formula.)

Stocker: “Ma’am, you don’t want to use that stuff with your kids. It’ll be too strong for them.”

Me: “Well, that’s good, because I don’t have kids.”

Stocker: “What’s it for, then?”

Me: “Cadavers. I’m a pathologist, and peppermint oil just doesn’t last through the workday. Water deaths, especially; you would not believe the smell…”

(The guy went sheet-white, and hurried away as fast as he could without running. I felt kind of bad, but it was definitely the funniest part of my day! My mentor always said that pathologists have the weirdest sense of humor…)

[florida80]

Scream Bloody Murder At The Sight Of Blood

Canada, Daycare, Ontario | Healthy | December 11, 2017


(My son is 18 months old. I am planning on entering him in daycare and returning to work. I check around, and choose a daycare in part because of the above and beyond training the staff all have, including comprehensive (instead of emergency only) first aid training, annually. About three weeks after I enroll him, I get a call at work from a frantic daycare worker, who speaks perfect English, despite what happens next.)

Worker: “Your son was climbing on a chair and fell. He hit his head quite badly. There is a lot of blood coming out of his ear, and he hasn’t moved in 15 minutes!”

Me: “Is he talking or doing anything!”

Worker: “No, he hasn’t done anything at all since he fell. Maybe you should come pick him up.”

Me: “Call an ambulance. That’s very serious. Call right away. I’ll be there soon!”

(I throw my keys at my boss, barely tell him that my son is hurt and I have to go, run out of work, and drive like an idiot, all while picturing the most horrible things, and arrive just as the ambulance gets there. The ambulance attendants and I rush inside to find my son calmly lying in a staff member’s lap, getting read to, trying to reach up and grab the book closer to himself. When he sees me he gets up and runs over to me, gabbing away the whole time. The staff member I talked to originally turns to me and the ambulance attendants.)

Worker: “That’s the first time he’s gotten up since he fell. He’s been lying in her lap reading books for the last half hour. We checked him over and he’s nicked his earlobe, which HAS bled quite a lot. That’s why I thought his mom should pick him up, but she insisted I call the ambulance, so I thought I better comply. Lawsuits, you know.” *stupid giggle*

(The ambulance attendants were extremely disgruntled to be called out for something that clearly wasn’t an emergency of any sort, and the worker keeps trying to blame me (‘New parents! Always overreacting to normal childhood bumps and bruises. Insisted I call an ambulance, etc.’) I may have lost it a little bit, yelling at her that her wildly inaccurate description of his injuries is why I insisted on her calling the ambulance, and that she had caused not only a huge waste of time for emergency services, but also extreme anxiety for me in her effort to make the story seem more interesting, or whatever her problem was.)

[florida80]

Pumpkin Season Finally Turned Deadly

Canada, Farm, Ontario | Healthy | December 10, 2017


(I am working at a pumpkin patch and we have to move the rotting pumpkins to a huge garbage bin. I and two coworkers have the pumpkins in a ranger, a huge garbage bin, and are throwing them into the dumpster. [Coworker #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] throws the pumpkin and it hits [Coworker #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] on the head, like, smack dab in the middle of the head.)

Coworker #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “OH, MY GOD, ARE YOU OKAY?!”

Coworker #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Yeah, I blacked out for a bit but I’m fine.”

Me: “Oh, god, hold on; let me get someone!”

Coworker #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “I’m fine; I’ve had a concussion before I know the drill. Let’s finish this!”

Me: “What? No, I need to get someone! You said you blacked out!”

Coworker #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “It’s fine; I’ll have my sister wake me up every few hours.”

Coworker #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “She says she’s fine. I didn’t mean to hit her anyway.”

(Against my better judgment, we finished the pumpkins and all signed out and went home. [Coworker #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] called in the next day and I saw she posted on her FB wall she was in the hospital with, guess what? A concussion!)

[florida80]

Prescribing Some Business Advice

home, USA | Healthy | December 9, 2017


(I’ve just gotten back from the pharmacy, having filled a new prescription for some anti-anxiety medication. The prescription was for a much larger supply than I’m used to. Also, my boyfriend works in mental health, and as such is fairly familiar with psych pharmaceuticals.)

Me: “So, do you think they gave me enough?” *showing him the huge prescription bottle*

Boyfriend: “Whoa. They’re tiny, too. Is that, like, a year’s supply?!”

Me: “Not really. See, look: they’re in little bars. It just looks like lots of tiny pills.”

Boyfriend: “So it’s Xanax?”

Me: “Um, the doctor said it’s BuSpar.”

Boyfriend: “BuSpar is a Xanax analogue. Not one-to-one, but still, you could sell those for $15 a pop!”

(He gives a thoughtful pause, then turns on the voice chat with his friends on his computer, which he’d muted to talk to me.)

Boyfriend: “Hey! Anyone wanna buy some Xanax?”

(He was joking, of course.)

[florida80]

Their Medical Opinion Is Not Abs-olute

Hospital, Non-Dialogue, USA | Healthy | December 8, 2017


When I was in grad school I was hit by a car while walking home one night. At the time it appeared all I suffered was road rash and bruises and I was sent home from the ER pretty quickly, but over the next several months internal symptoms started manifesting, culminating in me being unable to eat or drink anything without suffering severe abdominal pain.

I’m home with my parents for the summer when it gets so bad they call me an ambulance and accompany me to the ER. Before anyone can tell the first person who sees me not to do so, they’ve put morphine in my IV, which I do NOT get along with, so when the doctor arrives to check me out I’m being terribly sick while my poor mother holds the bucket. The doctor takes one look at me (female, age 22) and starts lecturing me about the evils of binge drinking and really, if I’m going to drink enough beer to make me sick I deserve the consequences. By the time I could lift my head enough to see what was going on, two nurses and an orderly were holding back my dad from wreaking grave bodily injury on this idiot. (As it happens, never before or since have I ever had enough to drink that it made me sick.)

Turned out the impact trauma had caused intestinal adhesions which needed to be surgically cut loose so peristalsis would function normally again. No thanks to that idiot doc, or the four after him — the first doctor who actually listened to me and who performed the surgery that fixed everything was, not coincidentally, the only female doctor I saw through the whole ordeal. I have not seen a male doctor since!

[florida80]

Find An Opening For The Explanation

Chicago, Family & Kids, Illinois, Medical Office, USA | Healthy | December 8, 2017


(My daughter is six years old and takes everything literally. For example, when saying something stinks such as “Oh, well, that stinks; you can come out for the day” she will ask me, “How does it smell?” Today I had to take her to her pediatric cardiologist, to have her heart murmur checked. I explained to her that it wasn’t going to hurt and that the doctor was just going to listen to her heart. She said okay and I thought nothing more of it. But when the nurse came in.)

Nurse: “All right, we are going to look at your heart.”

Daughter: “Okay. I took my shirt off, but how are you going to open my body to see my heart? Because Mommy said this wouldn’t hurt.”

(I will admit, the nurse’s eyes only bugged out for a second before she pulled herself together and explained that she had a special camera to look at it without having to “open her body.” Next time I will try to remember to explain a bit better!)

[florida80]

X-Dentist

Dentist, Minnesota, USA | Healthy | December 8, 2017


(After looking for a good long while, I finally find a dentist that takes my insurance. I’ve only been to a dentist twice in my life — I grew up very poor — but I’ve been having bad pain in my jaw. An older gentleman, the dentist, ushers me behind a curtain and sits me on the dentist chair.)

Dentist: “So, how long since your last dental appointment?”

Me: “About six years ago I went to a free dental clinic. Before that, I think I was in second grade. That’s it.”

Dentist: *flatly* “Ah. So you probably have bad teeth. Open up; let me see the damage. Do you even brush your teeth?”

(My wife and I make significant eye contact around the curtain. The dentist puts on gloves and pokes my teeth a couple of times with a finger.)

Dentist: “Huh. You’ve actually got great teeth. Did you grow up in a third world country?”

Me: “I grew up in Tennessee.”

Dentist: “Oh, so THAT’S why. Southern people don’t take care of their teeth. Well, your teeth look really good actually, except for that overlap in the front.” *he pokes my top front teeth, one of which overlaps the slightest bit onto the other* “That’s unfortunate because without it you’d have perfect teeth. I’m not sure why you came in today. You don’t have any cavities.”

Me: “…what about that jaw pain?”

Dentist: “Right, that. Well, I guess I could take X-rays if you want. I’m not sure why you’d want them. You’re just grinding your teeth.”

Me: “I’ve never had dental X-rays done, though. Shouldn’t we get an X-ray to check?”

Dentist: *massive sigh* “Fine, fine, we’ll do them. I think you just want to waste some time.”

(Lo and behold, the X-rays showed my bottom wisdom teeth needed to come out ASAP. They grew sideways and are pushing the roots of the teeth next to them, shifting the teeth and causing my pain. The dentist was surprised, and then tried to sell me a $100 mouth guard that would stop the pain, because he thought I’m grinding my teeth and that my wisdom teeth had nothing to do with it. We did not take him up on the offer and are looking for a new dentist.)

[florida80]

Some Heart-Warming Explanations

Hawaii, Hospital, USA | Healthy | December 7, 2017


(I have visited the cardiologist for EKGs and echoes every two years since I was born, and one year I am old enough to ask my doctor why I have to.)

Doctor: “You have a heart murmur. Arrhythmia and mitral valve prolapse.”

Me: “What’s that mean?”

Doctor: “Well, most people’s hearts have a steady two-beat. BUMP-bump, BUMP-bump, BUMP-bump, like a drummer. Your heart is like a jazz drummer, who just does whatever: BUMP-bump-bump, BUMP-bump-bump, BUMP, bump-BUMP, no bump. There’s extra beats and missed beats, with no pattern to it.”

Me: “What’s the other one?”

Doctor: “Imagine the hood of a Japanese convertible. The roof goes up, and when it comes back down, it fits perfectly into its base without problems, and is completely sealed. Now imagine the hood of an American convertible. When the roof comes back down, it doesn’t quite fit into the base; it’s off-center, and the air-conditioning will leak out and rain can get in. Your heart is an American car, and the valve is the convertible roof.”

(Two decades later, and I still love this doctor’s explanations to a confused kid.)

[florida80]

Their Behavior Is Not Hole-Hearted

Hawaii, Hospital, USA | Healthy | December 7, 2017


(I’m a young woman who was born with an innocent heart murmur that gets checked every few years; arrhythmia and mitral valve prolapse. I have recently suffered some strong heart palpitations that lasted an hour and left me exhausted and terrified that something’s wrong. After spending the night at the hospital, and the X-ray, EKG, and echo tests showing nothing new, I’m sent to a cardiologist for a stress test. After being stuck with enough wires that I look like a cyborg and 20 hellish “Now a little bit faster” minutes on the treadmill, I float light-headedly over to the exam table and lie down while they check the scans.)

Nurse #1: “Oh, wow. [Nurse #2], come look at this.”

Nurse #2: “Wow. I’ve never seen that outside of textbooks.”

Nurse #1: “Me, too! Hey, look at this part–”

(While the nurses are ‘oohing’ and ‘aahing’ at the picture on the screen, I’m staring at them with rising concern. My worry spikes when the doctor herself comes into the room, sees what they’re looking at, and proceeds to talk about it to them like she’s teaching a university lesson. Finally, I raise one of my trembling cyborg arms.)

Me: *weakly* “Um… excuse me?”

Doctor: *looking at me with surprise* “Yes?”

Me: “Is… is something wrong?”

Doctor: “Oh, no. You just have a hole in your heart.”

Me: “…I have a WHAT?”

Doctor: “But that’s not what’s causing your palpitations.”

Me: “It’s… not?”

Doctor: “Nope. It’s small and near the top of your heart; it shouldn’t be affecting you at all. It just happens sometimes when your heart muscle sinks to the bottom.”

Me: “Oh… okay. So there’s a hole in my heart, but… it’s not a problem. So it’s okay.

Doctor: “Yep. You can come back to keep an eye on it, though, just to make sure it doesn’t get any bigger.”

Me: “?!”

(That did not fill me with confidence, surprisingly. They never found a physical source for the palpitations, so eventually decided they were panic attacks, and I got to add ‘hole in the heart’ to my heart murmur repertoire.)



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[florida80]

Doesn’t Have 20/20 Psychiatry

Psychiatrist, USA | Healthy | December 7, 2017


(I’ve suffered from mental health issues since I was young, but I wasn’t able to do anything about it because my family has issues believing that mental illness is real. A few years ago, while I was in college, things got really bad so I finally tried to tell my parents about it. It took a few months of frustration and arguing, but I eventually managed to convince them it was actually an issue. They found a psychiatrist I could see and I was excited at first. I thought I’d be able to get some help! I’d hardly walked in the door before I realized there would be a problem.)

Psychiatrist: *shaking my hand* “So, how old are you?”

Me: “I’m turning 20 next month.”

Psychiatrist: *laughs* “20? You’re far too young to have any problems! Why are you even here?”

Me: “Young or not, I actually do have a lot of symptoms I’m worried about.”

(I hand her a list I’d made of symptoms I’d been struggling with, including some rather severe ones. She sets it aside after barely glancing at it.)

Psychiatrist: “Why don’t you just tell me about yourself? Do you have a boyfriend?”

Me: “Um… no, I don’t?”

Psychiatrist: “Why don’t we talk about that. It might be causing some of your ‘issues.’”

(It was only downhill from there. She dismissed all my symptoms, including my suicidal ideation and dissociation, as nothing more than school stress or lacking a boyfriend. I was told I just needed to get out of the house more often and make a few friends, something my parents insisted was a cure-all as well. Ever since that day, nothing I’ve said has been able to convince them otherwise. The only reason I’ve improved at all — and mostly stopped being suicidal — is because of my college’s psychologist. I’d only found out there was a doctor on campus afterwards, and after meeting him, he was shocked I’d managed to make it as far as I had without any help at all. I’m living back at home now that I’ve graduated, only until I can find work, but he helped me immensely while I was still

[florida80]

You Might Need To Sit Down For This

Hospital, Pennsylvania, Pittsburgh, USA | Healthy | December 6, 2017


(My mom and I have just arrived at the emergency room after being sent from a local fast ER over possible appendicitis. While we are getting checked in, an older man arrives.)

Man: “I’m having chest pain and pain in my arm.”

Nurse: “We’re taking you back immediately, sir. Please get in this wheelchair.”

Man: “No thanks; I’m good to walk.”

Nurse: “Please, sir, take a seat in the wheelchair.”

Man: “No, I insist I’m good to walk.”

Mom: “Take a d*** seat in the chair. If you’re having a heart attack do you really want to be walking right now?”

(He sat in the chair and grumbled while they took him away.)

[florida80]

One Bjorn Every Minute

Family & Kids, Funny Names, home, New York, USA | Healthy | December 6, 2017


(My husband and I have chosen a name for our child that is rare in our area. We’ve also gone with an older variant of its spelling which has a near silent letter. For the sake of the story let’s say it is Bjorn. Our doctor’s office does confirmation calls for our newborn visits.)

Receptionist: “This is a reminder call from [Family Doctor]’s office that ‘Bejorn’ has an appointment tomorrow at nine am.”

Me: *repeating back as an excuse to give pronunciation* “Bjorn—” *j sounds like a y* “—appointment tomorrow at nine am. Got it. Thank you.”

(At the appointment the receptionist calls for ‘Bejorn.’ I ponder a moment if it is better to correct the pronunciation or let it go. I smile and decide to say something so it doesn’t continue to pop up.)

Me: “It’s actuality Bjorn with the j being a y sound.”

(The receptionist doesn’t seem put off and the rest of the visit goes smoothly. Our family doctor is already familiar with the name having also been the one to deliver him. I’m getting a rare moment of sleep when the office calls to confirm my newborn’s next appointment. The voicemail made me laugh.)

Receptionist: “Hi this is [Receptionist] from [Family Doctor]’s office calling to remind you that…” *long pause where you could almost hear them thinking* “…your SON has an appointment tomorrow at 11 am.”

(Well played.)

[florida80]

Hungary For Some Medicine

Budapest, Hospital, Hungary | Healthy | December 6, 2017


(When I left Germany for a semester abroad people warned me that every foreign student has at least one horror story to tell from their experience. This one is mine. I go to Hungary. All my classes are in English, and most of the people I interact with are fluent in either English or German, so while I only know the most basic Hungarian — introduction phrases, greetings, how to order food — my Hungarian is not good and I communicate in English most of the time. Two months into my stay, I wake up with massive pain in my ears, and they are wet, like liquid is coming out of them. I call my mother, a nurse, who tells me it might be a middle-ear inflammation and that I need to go see a doctor immediately. But since my European insurance only covers emergencies, I have not been to a doctor so far and have no GP in town. I start searching online for an English-speaking doctor I can go to. I eventually find out that my best bets are the so-called “emergency centres” of each town district, apparently some kind of doctors’ offices where you pay cash and later are reimbursed by your insurance company. I decide to call the centre of my district. The person who answers the phone hands me over to the doctor on call. I describe my symptoms and my suspected diagnosis and she tells me to come to them right away. I take a cab to the office, where I only find a nurse unable to speak English.)

Me: “Hi! I called earlier; I am here to see the doctor.”

Nurse: “No doctor!”

(With both of us using translator apps, we end up establishing that the doctor is not here and I will have to wait two hours. So, I wait in pain, cold, with my nose running like crazy, in the “waiting room,” a room completely empty except for one metal bench. The doctor arrives more than 90 minutes later. While she gathers her tools, I describe my symptoms again. As soon as I mention pain in the ears, she stops and turns around.)

Doctor: “You are in the wrong place. You need to see a specialist.”

Me: “I’m sorry, what? I told you all that on the phone; you told me to come here!”

Doctor: “No, you need to go to the hospital.”

(She gives me a paper that I hope describes the reason she is sending me away, and the name of a hospital. The hospital is way closer to my place than the emergency centre is and I am quite angry, sick and miserable as I am, that I wasted more than two hours when she could have told me to go there on the phone. But it is already past noon by now, on a Friday, so I hurry, as normal business hours will end soon. I reach the hospital. The receptionist, again not an English speaker, motions for me that I am in the wrong place.)

Me: *using my translator app* “I was told to come here!”

(The receptionist brings me inside where a nurse can translate for me that I need to go to another entrance, two buildings down. I thank them and am on my way. By now, I am suffering even worse. My head feels like it will split open, my ears just radiate pain, and my nose is basically dripping like a faucet. I reach the right entrance and hand the paper I got at the emergency centre to the receptionist.)

Receptionist #2: *pushes the paper back to me and talks fast Hungarian*

Me: “Please, I do not speak Hungarian. Beszelek nincs magyarul!”

(She turns around and ignores me. I use my translator, type in, “Hello. I think I have an middle ear infection. I need a doctor; can you help me?” and hope the app will not mess it up too bad. I show the result to her, but she just looks away. I try to hand her my phone so she can type an answer in the translator, but she pushes it away, too. She ignores all my other attempts of communication. In my desperation, I use my last resort: I call the emergency number. As I am in a European capital, they should have some people speaking English. I finally end up talking to someone that understands me. By now, I am desperate and crying.)

Me: “Hello! I hope you can help me; I need an English-speaking doctor. I went to the emergency centre in [District];they refused to treat me and sent me to [Hospital]. But here, they won’t treat me either, and no one can tell me why! Please, I am in pain; I need a doctor!”

Operator: “That is no problem. I will find the closest doctor! Hmm… Yes… Okay! You need to go to the emergency centre in [District].”

Me: “STOP! I WAS THERE! I JUST TOLD YOU THEY REFUSED TO TREAT ME!”

(I am full-on crying now. I collapse to the floor, sobbing. The foyer is empty except for the receptionist that still ignores me.)

Operator: *sounding angry* “You need to calm down! I cannot understand you when you shout! I told you where to go, so go there! Emergency centre in [District]!”

(Finally, someone notices me. While I disconnect the call, a young med student runs to me, offering her help, and asking me what is wrong. I hand her my paper, explain what I have just been through, and tell her that the receptionist refuses to tell me where to go or to communicate at all. She goes and talks to the receptionist and returns with another piece of paper.)

[florida80]

Student: “Everything is all right. Your doctor sent you here because the ENT-walk-in clinic is here. But the clinic closed at noon. So, you need to go to the surgical ENT-ward. It is really close. I’ll write down the address for you. You go in there, hand the receptionist there your papers, and they will bring you to a doctor.”

(The address is just around the corner from my building. I go there, but when I see the building I lose all hope. I am not standing in front of a hospital; I am standing in front of a fast food place. I just want to go home, but I know that I need pain meds and antibiotics, and the search for a doctor will not get easier on the weekend. So, I enter the next pharmacy I see.)

Me: “I am so sorry, but can you help me? I have been searching for a doctor for more than four hours now. I am in pain, but everyone refuses to treat me! They gave me this address at the hospital, but there is only [Fast Food Place] there! And I know what they say about antibiotics in cow-meat, but I’m pretty sure I need more than a burger right now!”

(The pharmacists rush into action. One leads me to a chair and brings me water while the other one starts using the phone.)

Pharmacist: “Okay, I just talked to the hospital and found out what’s wrong. You need to go to [Address] Square, not [Address] Street. It is about 200 meters down the road. They can help you. Come by after and let us know you were taken care of, sweetie!”

(I finally find the right building. The nurses of the ward won’t talk in English, but with the help of my papers they find me a doctor. He is amazing; he even types up my medical papers twice, one time in Hungarian and one time in English. He even allows me to come back to the ENT-ward the next week for my checkup, so I will not have to go through that trouble again. I go back to the pharmacy to get my meds and the pharmacists hug me and tell me to go home and rest. Sadly, that is not the end of the story. I feel way better after a while. Next Friday I return to the ward for my checkup 20 minutes after they open. I hand the nurses the papers the last doctor gave me, but they seem confused. My translator app message, “Hello, I am here for my checkup with [Doctor]!” is ignored again. A man in scrubs notices me.)

Man: “Can I help you?”

Me: “Yes, I was here last week, [Doctor] told me to come back for my checkup.”

(He talks to the nurses and turns back to me.)

Man: “Someone will be with you in a minute.”

(I sit down in front of the window of the cubicle the nurses sit in and start reading a book. I am in plain sight all the time. I eventually even finish my book. More than two hours have passed. Further communication with the nurses seems futile and I am considering what to do when the man from before comes around the corner again. He sees me, turns red, and starts shouting at the nurses in Hungarian.)

Man: “I am so sorry; a doctor will be with you in a second.”

(As it turns out, that man was the chief resident. My doctor from my last visit had been called out of the ward and the nurses were supposed to tell a different doctor to see to my checkup, but they did not. The other doctor was there in two minutes. I know that I cannot expect all locals to understand English when I am the foreigner in a country whose language I do not speak. But even if you do not have a common language, try to help. Get someone to translate, try to use translator apps, or even use hand movements. But please, do not just ignore a crying girl that is asking for your help!)

[florida80]

Acting Narcotic Robotic

North Carolina, Pharmacy, USA | Healthy | December 5, 2017


(I have an invisible chronic illness, Chronic Pancreatitis, that was caused by complications from gallbladder surgery a few years back. I am on tons of medication on a daily basis just so I can function normally and work a demanding full-time job. One of these medications is a narcotic; because of the multitudes who abuse it, a lot of judgement is passed on those who legitimately need it.)

Me: “Hi there! Just need to get this filled.”

(I hand my prescription over to a pharmacist that I don’t recognize. These prescriptions are very specific for when you can fill them, and are dated accordingly. Everything on mine is legit, as I literally just left the doctor’s office.)

Pharmacist: *takes a long time to look at it, and keeps looking back up at me* “Are you sure it’s time to fill this again?”

Me: “Um… Well, yeah. I just picked that up from my doctor, and the fill date is listed. You can also check your system, because this is the only pharmacy I use.”

(The pharmacist gives me a weird look and says it’ll be ten minutes, so I go sit down to wait. A few minutes later I hear her on the phone, and I don’t really pay any attention until I hear her say my name. Turns out she is calling my doctor’s office to verify it, the whole time shooting nasty sideways looks at me. Okay, totally fine; I know they have to be careful and check these things, so I brush it off. A couple minutes later when I walk up to the counter to pick it up:)

Pharmacist: “You know, this stuff is really bad for you. You shouldn’t be taking this.”

Me: *stunned* “Well, it helps me stay upright so I can work. Haha.”

Pharmacist: “My sister was on this and it was horrible. I would have to tell her all the time about how bad it was and that she had to get off of it, and she was addicted. It was really bad and she had such a hard time. You shouldn’t be taking this!”

Me: “Well, I’m going to let my doctor decide that. Can I check out now, please?”

(I understand how many people get hooked on narcotics, and the rising epidemic in this country, but they do have benefits that people like myself need. I don’t even think this lady was worried about the bigger social issue; I think she just got it into her head that it was a horrible medication from her bad experience with her sister. I’m sorry, lady; you are a pharmacist who should know better, and until you gain your medical doctorate and start practicing gastroenterology, keep your opinions about my treatment to yourself!)

[florida80]

Will Be Getting Ribbed About That Forever

Health & Body, Medical Center, Physical, The Netherlands | Healthy | December 5, 2017


(My uncle has some work-related back pains for which his GP refers him to a physical therapist. The therapy he needs is pretty painful, so when he comes home from a session one day saying the therapist has gotten him good, his wife — my aunt — thinks nothing of it and goes out running errands. When she gets home after a few hours and calls to my uncle to help her with the groceries, she notices he’s moving very carefully, wincing, and not breathing well. When she asks what’s wrong, my uncle tells her his ribs on one side have been hurting bad since therapy, and it isn’t getting better despite taking some painkillers. My aunt gently prods his ribs, eliciting a yelp. Knowing my uncle is pretty tough, my aunt gets worried and pulls up his shirt, uncovering a HUGE blossoming bruise on one side of his back. My aunt freaks out and orders my uncle to get in the car NOW because they’re going to the hospital. On the way there, she gives my uncle the third degree: What did he do? Did he fall? Did he get into a fight? What is he hiding from her? My uncle swears nothing happened; he went to therapy and came back, his ribs have been hurting since, and that’s that. The doctor at the hospital takes one look at the bruise and orders an x-ray, which reveals several BROKEN ribs. The doctor also interrogates my uncle, but gets the same response: all he did was go to physical therapy for his back pains.)

ER Doctor: “Did the therapist work on your ribs as well?”

Uncle: “Well, yes. Wait, are you saying…?”

ER Doctor: “That you should get a different therapist? Yes.”

(My uncle made a full recovery and got a different therapist who cured his back pains. The therapist who broke his ribs is still in practice and also coaches a youth sports team. I was on that team for several years and now hate sports. The guy received a Royal Ribbon for his investment in youth sports.)

[florida80]

That’s One Ticked Off Dog

Illinois, Non-Dialogue, USA, Vet | Healthy | December 5, 2017


I was working the other day when a client called in frantically about her dog having a tick on it’s leg. I asked the doctor if we had time to fit her in and he agreed to see the dog.

The client arrives on time and we get her and her dog into an examination room. I happen to overhear her telling the vet that she had tried burning the tick off, tweezing it, and pulling it off.

The doctor looked at it for a few moments, looked up, and said, “Ma’am, this is a mole.”

[florida80]

Not Insured Against Bad Attitudes

Medical Office, USA, Virginia | Healthy | December 4, 2017


(I am currently working front desk at a private practice doctor’s office. I answer phones, schedule patients, do referrals, etc. This exchange occurs over the phone.)

Me: “Thank you for calling [Doctor]’s office. My name is [My Name]. How may I help you?”

Patient: *with a snarky attitude* ”My name is [Patient] and I need to know if my medication has been approved by my insurance.”

(Sometimes certain medications need a prior authorization in order for the pharmacy to dispense the med. I tell the woman no problem and get her info so I can pull up her chart.)

Me: “Okay, ma’am, it looks like it’s still being processed right now.”

Patient: *with even nastier attitude* “This is ridiculous. I need my medication.”

(I then look to see what medication she is talking about and it turns out it’s Zantac. This is an over-the-counter medicine that you can buy at any grocery or drug store.)

Me: “I’m sorry about that, ma’am, but PAs can take anywhere from one to six weeks. Sometimes medications that can be purchased over-the-counter take longer.”

Patient: *yelling* “I KNOW IT’S OVER THE COUNTER BUT I WILL NOT SPEND MONEY WHEN I CAN GET MY INSURANCE TO PAY FOR IT! I NEED MY MEDICATION NOW AND YOU BETTER DO SOMETHING ABOUT THIS.”

(I then forwarded the call to the doctor’s nurse who informed her that she would get to it as soon as possible, but since the patient’s medication was available over-the-counter, she has to work on the others that aren’t. She also gave her a list of stores and other medications that will help her problem if she needs it immediately. Seriously, just go to the store and get some.)

[florida80]

When Your Biggest Headache Is The Doctor

Hospital, Ohio, USA | Healthy | December 4, 2017


(I have chronic, crippling migraines. Sometimes I have to go the ER for a shot. On one such visit, the doctor came in, saw me in my floppy hat and sunglasses, and says:)

Doctor: “Don’t you think that’s a little ridiculous?”

(The migraine has my brain muddled. All I can say is:)

Me: “What?”

(He went into a rather long rant about the dark room, my hat, and my sunglasses. Then he left the room.)

Me: *to my husband* “What just happened?”

Husband: “I don’t know. He’s doing something at the desk now.”

(The doctor returned after about twenty minutes.)

Doctor: “I just checked your record. You’ve been here seventeen times in the last month.”

Me: “No. I haven’t been here for two months at least.”

Doctor: “Don’t lie. I saw the record. It’s obvious you just want the drugs.”

(He continued berating me for being a drug-seeker until I was crying hard. Then, he told me to get out. I had a physical therapy appointment two days later. After what the ER doctor had said to me, I was nervous about interacting with people, but finally got the courage to ask:)

Me: “When someone checks my record on the computer can they see what a visit was for?”

Therapist: “What do you mean?”

Me: “I was in the ER a couple of days ago. The doctor looked at my record and accused of making seventeen visits to the ER seeking drugs. The only thing at [Medical Complex] that I’ve used recently was my physical therapy. Doesn’t my record say what the visits were for?”

Therapist: *in shock* “Yes! It will definitely say if it was physical therapy, your doctor, or the ER.”

(Then, she showed me my record on the computer with physical therapy listed eighteen times, including that day’s visit. I didn’t tell her how bad the ER doc made me feel or how sick I was before the migraine went away on its own, but she decided to report him anyway. It must have been the final straw because when I had to go to the ER about four months later I discovered that doctor had been fired.)

[florida80]

Getting Hysterical-ectomy

Maryland, Medical Office, USA | Healthy | December 4, 2017


(I am a lesbian, and I occasionally experience extremely severe symptoms when on my period, for up to 5 days, such as a complete inability to eat without vomiting, severe pain, and on a couple occasions, seizures. After talking it over with my wife, I decide to go in to speak to my gynecologist and ask her about how to go about getting a hysterectomy. The trouble starts right from when I attempt to book an appointment. After getting through hold and basic introductions.)

Me: “I would like to schedule a consultation with [Doctor] about having a hysterectomy.”

Receptionist: “Okay! Just so you know, if you have a hysterectomy, you won’t be able to have children afterwards!”

Me: “I know. That’s fine.”

(The receptionist then schedules the consultation without any more fuss. On the day of the appointment, I arrive with my wife so that we can both talk to the gynecologist.)

Doctor: “I don’t think that this is a bad idea given your symptoms, but you need to understand that if you go through with this you will never, ever be able to have babies. There is no way to undo it if you decide you want kids.”

Me: “I know. That’s fine.”

Doctor: “We could schedule it a year or two out so you could have one last baby before your surgery.”

Me: “I have never had children.”

Doctor: “So you want to wait—”

Me: “Shut up and listen to me. I am gay. The only penises that ever go inside me are made of plastic. I will not be having children either way. I don’t care. We can adopt. [Wife] could have artificial insemination. It doesn’t matter.”

Doctor: “If you say so…”

(My gynecologist continued to flare at me and mention children several times, and even tried to show me pictures of her own kids, while she was recommending surgeons to me and helping me schedule with one of them. With the surgeon, he also listed all the possible side effects, but a simple “I understand” was all it took to convince him, luckily.)

[florida80]

Discharging Hard Truths

Hospital, Non-Dialogue, Ohio, USA | Healthy | December 3, 2017


I was in an ER cubicle patiently waiting for a doctor to be free to treat my migraine, which is considered low-priority in triage. It was a very busy night, but amazingly quiet so my headache wasn’t exacerbated by sounds. And then, HE arrived in an ambulance.

We were able to hear that he had gotten drunk, climbed onto the bar’s roof, and fallen through a skylight.

Though he was at least 40 yards from me, his continual yells were overwhelming, causing me pain, confusion, and dizziness. Because of that, I couldn’t understand most of what he yelled, but did manage to hear him demanding more alcoholic drinks and trying to get out of bed, and that they had to restrain him.

By the time a doctor went to examine him, I was crying from pain and at the end of my ability to cope. The doctor began talking to the drunk: “And what’s going on with you tonight?”

I snapped and yelled, “HE’S DRUNK AND STUPID!”

The entire ward went silent and then we heard giggles. The doctor bustled into my cubicle, followed in minutes by a nurse with a syringe.

Within fifteen minutes of my outburst, I had been medicated and discharged.

[florida80]

Let’s Not Split Hairs About Who It Is For

Medical Office, Non-Dialogue, Ohio, USA | Healthy | December 2, 2017


Because of family history, I need a specific medical test every five years. My husband always accompanies me to the pre-test appointments. The doctor is mostly bald and does not like jokes about it.

Please note that my husband has been balding for quite a few years. A few years before this appointment, I had made my husband a baseball hat, which said, “Wish you were hair.” I hadn’t realized he was wearing it.

The doctor took one look at the hat, got a sour face, and said, “Is that meant for me?”

At first we were too startled to say anything. Then my husband removed his hat to show his own balding head. He and I burst out laughing. After his own startled pause, the doctor joined in.

[florida80]

Thyroid Void

Medical Office, USA | Healthy | December 1, 2017


(I have hypothyroidism, which has been successfully controlled with medication for several years. Over a couple months, however, I notice that some of my symptoms are returning. I call my doctor, and she says she will do a blood test. I go to her office for the results.)

Doctor: “Okay, so your thyroid level is at 4.9.”

(The maximum is five.)

Me: “Well, no wonder I’ve been feeling sick! That’s very high.”

Doctor: “Oh, no. You’re fine. Five is the top of the normal range. You’re still under that.”

Me: “But a lot of my old symptoms are coming back. I can’t sleep at night, I’m tired during the day, I’m freezing cold all the time—”

Doctor: “You’re under stress. It’s normal.”

Me: “I HAVE GAINED 20 POUNDS IN TWO MONTHS!”

Doctor: “Well, you just need to go on a diet.”

Me: “I exercise five days a week, and I eat my fruits and veggies! I don’t feel like myself. I know my body, and I need a medication change!”

Doctor: “Well, I’m not giving you one, because you’re normal.”

(She tells me to exercise more and gives me a vitamin supplement. I fume, but take it. A couple months later, I move to a different state. I go in for an appointment with my new doctor.)

New Doctor: “I’ve been reviewing your test results from your previous doctor, and I noticed your thyroid is at 4.9. That’s very high. Are you feeling okay at that number?”

Me: “Not at all! I tried to tell her, but she wouldn’t listen. She kept saying it was normal.”

New Doctor: “I’m not surprised. Older guidelines allow it to get that high, but I’ve found that my patients feel better when their thyroid is at three or under. I’m going to order some more blood work.”

(The new blood test shows that my number skyrocketed to a six. My new doctor changes my medication immediately. It takes a year and three medicine changes to get it right. It turned out that my thyroid number had been creeping up for a couple years, and my old doctor had just ignored it. I’m happy to report that I’m much better now!)

[florida80]

A Relaxed Attitude To Drugs

England, Hospital, UK | Healthy | December 1, 2017


(I am a medical student. This is my first ever interaction in a hospital setting. The patient has been admitted for a serious lung issue, and is due to return home. It proceeds well, until it is time to round off the conversation:)

Me: “So, I’ve been told you’re being discharged today; is that correct?”

Patient: “Yes, that’s right. I’m going to go and see my friend when I get out. She’s really stressed.”

Me: “I’m sorry to hear that. Do you have anything nice planned?”

Patient: “We’re going to bake some weed brownies. That should help us relax!” *laughs*

Me: “Well, at least you’re not smoking it!” *nervous laughter*

(Interesting start to medicine. I’m glad she took my comment well. I just wasn’t expecting it!)

[florida80]

Going Toe-To-Toe With The GP

Medical Office, Oklahoma, Tulsa, USA | Healthy | November 30, 2017


(I have a horrible ingrown toenail. My GP determines that surgery is necessary. He is right, as after half of it is cut away, I still have a normal toenail remaining. The surgery is done under general anesthesia, a move I thought was overkill, but it is a success. Some years later I am seeing a podiatrist about the same problem with the other foot and the doctor concludes the same treatment. I tell him about the first surgery.)

Doctor: “They gave you general anesthesia? That’s ridiculous. Was it a GP?”

Me: “I thought it was extreme. Yes, he was my GP.”

Doctor: “Figures. GP’s don’t know how to anesthetize a toe. Okay, let’s get this taken care of today.”

(He sets me up for surgery, sticks a needle in the base of my toe and injects me. After a bit he uses something pointy to test my toe.)

Doctor: “There, you shouldn’t be feeling anything.”

Me: “I can feel that quite easily. Try again.” *I look away so he knows I’m no cheating by watching* “Yeah, I can still feel it.”

Doctor: “Hmm. Let’s get you some more anesthesia.”

(After a bit, it’s still not numb. I’m suddenly feeling a great lack of confidence after hearing his short diatribe about GPs.)

Doctor: “Well, on a few rare individuals, the main nerve for that part of the toe runs up the wrong side of the toe. Let me see if that’s it.”

(Lucky for him (and me) that turned out to be exactly the case. I still get a wry grin thinking about him complaining that another doctor couldn’t just numb my toe.)

[florida80]

Expecting A Faint Chance

Hospital, Israel, Tel Aviv | Healthy | November 30, 2017


(I recently fractured my wrist and hand in a bad fall. I am seeing my doctor and a follow-up appointment. Due to being unable to drive myself, my boyfriend drives me and stays while they draw blood. It’s important to note I’m only 1.60 m and he is a large man, over 2 m tall.)

Doctor: “Well, the results look good, no infections, and the x-rays show your hand and wrist are healing well. Oh, and congratulations.”

Me: “For being clumsy? Or having good bones?”

Doctor: “No… congratulations.”

Boyfriend: “For what?”

Doctor: “You’re expecting, or did you not know?”

Me: “Expecting what?”

Doctor: “A baby. You’re pregnant. We ran the results twice. You’re going to have a baby.”

(While I tried to process being pregnant, my boyfriend stood up, then promptly fainted, landing face first on the floor and leaving a nasty bruise on his forehead. Now we have a great story to tell our future child about how their big, strong father fainted when he heard the news!)

[florida80]

Truly Acting The Part

College & University, England, UK | Healthy | November 30, 2017


(I am a paramedic student. As part of my training, we run simulated scenarios with one, two, or four students and actor(s) to be the patient (and bystanders). We have a scenario where I and another student have to respond to a man who has attempted suicide and slit both his wrists. While we’re treating him I drop a bandage and a few members of my class giggle. The actor, being the little legend he is, responds by saying:)

Actor: “All those people are laughing at me.”

(I had to struggle not to laugh while my partner, a seasoned EMT who is getting her UK cert, reassured him that he was just seeing things.)

[florida80]

Anti-Antibiotics

Massachusetts, Medical Office, USA | Healthy | November 29, 2017


(I have a mild immune deficiency. This makes me highly susceptible to severe sinus infections. This also means that only antibiotics administered within the first week of symptoms will quickly cure my sinus infections. Anything else does nothing and it will take several months for my immune system to fight off the infection. This is well-documented.)

Doctor: “It seems your daughter’s infections are chronic. I’m going to prescribe your daughter [Medication that relies on and boosts the immune cells already present] and ask that you check back to tell me if it helped.”

Mom: “No. You have prescribed my daughter this medication and those like it before and it does nothing. She needs antibiotics.”

Doctor: “Can you try this medication for a few days? We ought not to jump right to antibiotics.”

Mom: “This is another thing you have told us to do that we have tried. No, it does not help at all.”

Doctor: “You cannot just press me for antibiotics! They’re not good for long-term health.”

Mom: “Listen to me. I know that you think I am one of those parents who just demands that doctors give my kid antibiotics for every little sniffle. I am not. I am insisting on antibiotics because they are the only thing that will stop my daughter from having to go through months of misery, pain, and exhaustion from sinus infections! This is not an exaggeration; it really does take that long. And your immune booster medication does not help much because hers is too compromised for the effect to make a difference! I would love to go through the documentation proving all of this, if you require it. But I am absolutely not leaving here having wasted my daughter’s and my time to go spend my money on a medication that will not help her avoid a long term and awful illness.”

Doctor: “Oh. Um… I have to step out for a bit. Um… you really shouldn’t over-rely on antibiotics. Be careful.”

Mom: *shoots [Doctor] a death glare*

(Fortunately, this was enough to get [Doctor] to prescribe me antibiotics. Sure enough, I was ready to go back to school by the next day and was totally free of infection after three days. My mom soon requested to never see that doctor again, which was honored. Since being guaranteed to get the medication I need as soon as possible, I have not needed to take antibiotics often and also get sick much less than before.)

[florida80]

Anti-Antibiotics

Massachusetts, Medical Office, USA | Healthy | November 29, 2017


(I have a mild immune deficiency. This makes me highly susceptible to severe sinus infections. This also means that only antibiotics administered within the first week of symptoms will quickly cure my sinus infections. Anything else does nothing and it will take several months for my immune system to fight off the infection. This is well-documented.)

Doctor: “It seems your daughter’s infections are chronic. I’m going to prescribe your daughter [Medication that relies on and boosts the immune cells already present] and ask that you check back to tell me if it helped.”

Mom: “No. You have prescribed my daughter this medication and those like it before and it does nothing. She needs antibiotics.”

Doctor: “Can you try this medication for a few days? We ought not to jump right to antibiotics.”

Mom: “This is another thing you have told us to do that we have tried. No, it does not help at all.”

Doctor: “You cannot just press me for antibiotics! They’re not good for long-term health.”

Mom: “Listen to me. I know that you think I am one of those parents who just demands that doctors give my kid antibiotics for every little sniffle. I am not. I am insisting on antibiotics because they are the only thing that will stop my daughter from having to go through months of misery, pain, and exhaustion from sinus infections! This is not an exaggeration; it really does take that long. And your immune booster medication does not help much because hers is too compromised for the effect to make a difference! I would love to go through the documentation proving all of this, if you require it. But I am absolutely not leaving here having wasted my daughter’s and my time to go spend my money on a medication that will not help her avoid a long term and awful illness.”

Doctor: “Oh. Um… I have to step out for a bit. Um… you really shouldn’t over-rely on antibiotics. Be careful.”

Mom: *shoots [Doctor] a death glare*

(Fortunately, this was enough to get [Doctor] to prescribe me antibiotics. Sure enough, I was ready to go back to school by the next day and was totally free of infection after three days. My mom soon requested to never see that doctor again, which was honored. Since being guaranteed to get the medication I need as soon as possible, I have not needed to take antibiotics often and also get sick much less than before.)

[florida80]

Symptoms May Include Death And Sarcasm

Clinic, Russia, Sarcasm, St. Petersburg | Healthy | November 29, 2017


(Back in college I spent a summer living in Russia. Midway through my stay I came down with strep throat. This is the first time I’ve had it since I was a kid, when I got it yearly. My program director takes me to a clinic that specializes in treating foreigners. After diagnosing me, the doctor comes back into my room with a pile of medication, none of which I recognize. Since I take other medications, I ask him if there are drug interactions I should be aware of. He proceeds to take the paper inserts out of every box he has and read them. After a few minutes he looks up and says:)

Doctor: “I don’t know; if the reaction is bad, stop taking them?”

Me: “Great. So, if I die, I’ll stop taking them.”

(Thankfully I never had a reaction but I still have no idea what it was that he gave me. Bonus? My host mother was convinced I got sick from drinking cold beverages in the hot weather.)

[florida80]

Got More Than A Chip On Your Shoulder

Dentist, Maryland, USA | Healthy | November 29, 2017


(I go to my routine semi-annual dental check-up, and tell my dentist that I think I have chipped a molar, as there is a rough patch on my tooth that keeps catching my tongue, causing it to blister and bleed on a regular basis.)

Dentist: “Oh, yes, there is a small chip.”

Me: “Can we get it fixed?”

Dentist: “Insurance won’t cover the procedure as it’s ‘cosmetic.’”

Me: “It’s literally causing my tongue to bleed. This chip is painful, and it’s actually causing injury to me. I think it’s more than cosmetic.”

Dentist: “Oh, you’ll be fine. Just don’t play with it.”

(This went on for months. I kept asking him to fix the chip, and he kept refusing. I also got opinions from other dentists that said the chip needed to be filled, but my dentist still refused. Ultimately I switched to a new dentist due to a change in insurance; the new dentist took one look at the chip and had me scheduled for an appointment to get it filled a few days later.)

New Dentist: “Yeah, let’s get this taken care of; you shouldn’t have to suffer with this chip causing you pain and open sores. Plus, it’s deep enough that your dentin is exposed. If we leave this open any longer, your whole tooth would be in danger of forming an abscess, which would need a root canal to fix.”

Me: *in shocked disbelief* “My tooth could have rotted away from the inside out because my old dentist couldn’t be bothered to give me a filling the size of a pin-head?!”

New Dentist: “Yep.”

[florida80]

Cancer Is A Crime

California, Pharmacy, USA | Healthy | November 28, 2017


(I’ve been diagnosed with cancer and am on numerous medications, including morphine and oxycodone for the pain I am in. I’m pretty skinny and pale and not looking healthy after six months of chemotherapy. I go to my normal pharmacy with my paper prescription to get filled and a new pharmacy tech, or at least one I’ve never seen in the six months I’ve frequented this place, greets me. I hand him my paperwork, and he starts to type in into his computer, and then looks at me and says:)

Pharmacy Tech: “I see you’ve been getting these pills for a few months now, and you’re refilling them on the same date every month. You can’t fill this if you’re just going to sell them on the street for your drug money.”

(My jaw drops, and he hands my prescription back to me.)

Pharmacy Tech: “I’m calling the police now, sir, so don’t run off.”

(He then goes to the phone and starts dialing. The pharmacist sees me through their little window and waves at me, I see her a lot when I’m there and she’s helped consult me on the timing of taking my meds so I don’t make myself sick. I wave her over.)

Pharmacist: “Hi!”

Me: “You may want to talk to your new guy. He’s calling the cops on me.”

(She turns around and sees him on the phone.)

Pharmacist: “What are you doing?”

Pharmacy Tech: *covers the receiver* “This junkie is trying to get pills to sell. I’m calling the cops.”

(She rips the phone out of his hand and yells at him.)

Pharmacist: “He has cancer, you idiot!”

(He went pale. She sent him away and hung up the phone. I got my refills, and I never saw that guy again.)

[florida80]

Digger-ing Yourself Into A Hole

Pharmacy, USA | Healthy | November 28, 2017


(I am at the pharmacy to pick up a prescription that was called in.)

Tech: “Can I help you?”

Me: “I need to pick up for [Last Name].”

Tech: *types into computer* “First name?”

Me: “Digger.”

Tech: “Digger?”

Me: “Yes.”

(The tech give me a funny look and goes into the back. He returns with the medicine in hand.)

Tech: “So, you can’t drive while taking this. Also, you cannot drink alcohol while taking this. I will need you to sign saying you understand those restrictions.”

Me: *laughing* “No problem.”

Tech: “I need a date of birth.”

Me: “October 2015. I don’t know the day.”

Tech: “You don’t know your child’s birthdate?”

Me: “It’s not my child.”

Tech: “I’m not going to be able to fill this.”

Me: “I need the pharmacist. Now.”

(The pharmacist comes out and asks what the problem is.)

Tech: “She’s picking up this medicine but she doesn’t know the birthdate and then she says it isn’t her child.”

Pharmacist: *takes bag and reads label* “Look at this name.”

(The tech looks and still doesn’t seem to understand.)

Pharmacist: “The patient is named Digger K9 [Last Name]. That means it’s for her dog. Lots of people don’t know their dog’s birthday.”

Tech: “How was I supposed to know?”

Pharmacist: “I’ll finish this. Go wait in the office for me.”

(When I went to get his refill, the same tech handled the transaction. He commented that it was a really big dose for a toddler. Pretty sure whatever the pharmacist said — it didn’t help.)

[florida80]

You Suck(tion)!

Clinic, North Carolina, USA | Healthy | November 28, 2017


(I have a rare disease for which I have to have blood work done every few months. I always get it done at the local health department because I don’t have insurance and labs are too expensive elsewhere. They used to have a phlebotomist on staff who was quite good at her job, but she retired around a year before this incident. After she retired, for a while, my tests were done by whichever nurse happened to be available. On this day, one of the nurses who has drawn my blood a few times before is training a different nurse on lab procedures, so the trainee nurse is actually the one doing the draw. I’m often a problematic draw because my veins are small, and sometimes my blood doesn’t come out. This happens after several other mishaps, including the trainee nurse not noticing all of the tests I need to have done, having to remind both of them that one of my samples has to be frozen, and the trainee nurse failing to draw from my left arm and having to try my right arm instead. As the trainee nurse is drawing my blood, she’s pulling up on the needle in a way that makes it hurt like h***, but I’m kind of used to it, so I’m just responding to the talkative trainer nurse and not looking at my arm. Finally the trainee nurse finishes filling the last vial and removes the needle. Something feels a little odd, so I look down to see blood POURING from my arm. I’ve been getting labs done regularly for about 13 years at this point, and I’ve never seen anything like that, so I’m a bit alarmed.)

Me: “What the h***?!

Trainee Nurse: “…”

Trainer Nurse: “Oh! *to trainee nurse* “Looks like you broke the suction…” *to me* “Uh, she broke the suction… But that’s okay! It’s perfectly fine, just looks bad. Don’t worry!”

Me: “Uh…”

Trainee Nurse: “It happens sometimes.”

Me: “That has NEVER happened to me before. But okay, sure.”

(That’s not something that just “happens sometimes”; that’s something you DO.)

[florida80]

Extra Nerve-ous

Costa Rica, Dentist | Healthy | November 27, 2017


(I’m deadly afraid of dentists, but one day I finally get the courage to go see one for a routine check up. They tell me I need to get my wisdom teeth removed and we set up an appointment.)

Me: “Please be patient.”

Dentist: “This will not hurt at all in a few minutes, after the anaesthetic kicks off.”

(He gives me three injections. A few minutes later he pokes me with an instrument.)

Me: “Aaaah!”

Dentist: “Okay, more anaesthetic.”

(He gives me another injection, waits a few more minutes, then pokes me with an instrument.)

Me: “OUCH, OUCH, OUCH!”

Dentist: “Don’t lie; it doesn’t hurt.”

Me: “Please, I swear it does.”

Dentist: “I can’t give you any more anaesthetic. Go home and come back next week. Take a valium.”

(One week and one valium later:)

Dentist: “I gave you all the anaesthetic I can. Stop crying for nothing.”

(In extreme pain, I manage to get to the opening of the area around the tooth, then he begins pulling.)

Me: “No more! Please stop!”

Dentist: “Just a bit more. Let me pull some more. It doesn’t hurt.”

Me: *refusing to open my mouth any more* “No.”

(The dentist even called my mom, and she screamed at me to stop being a wuss. Still, I refused to get anything else and he was forced to close the gap and let me go. He was kind enough to recommend another dentist with access to morphine. Thankfully the new dentist thought that my problem was probably that I had an extra nerve around that area. He gave me a normal anaesthetic where he thought it was and took out the tooth without so much as a peep from me. The lesson is: trust yourself.)

[florida80]

Insulin And Out

Hospital, UK | Healthy | November 27, 2017


(I have been admitted to hospital for fainting spells. I am also diabetic and use injections. I am currently on my period, and for whatever reason I tend to bruise more often from the injections during this time.)

Nurse: *coming in while I’m getting changed* “Okay, this shouldn’t take very long. At most you should be— What are those?”

Me: “What are what?”

Nurse: *now angry and pointing at my thighs* “THOSE!”

Me: “Bruises, from insulin injections.”

(It looks like she doesn’t believe me as she turns and leaves. I have an MRI and CT scan, and now they need to do some blood tests. I am given some forms, which have already been filled out, but I’m asked to check to see if there is anything that has been missed. After the blood has been taken, a new medical officer comes in with my forms.)

Medical Officer: “Are you all right, dear? We just need to make sure everything is right before we do the tests.”

Me: “I already checked them and they’re fine.”

Medical Officer: “Yes, but we need more than just the medication you have been prescribed. We also need other drugs you may have taken recently.”

Me: “Again, already on the form.”

Medical Officer: “Any not-necessarily-legal drugs.”

Me: “What do you mean?”

Medical Officer: “I may as well be open. Now, there’s no need to be ashamed, but we really need to know what drugs you are addicted to, and for how long. They could be what is causing your condition.”

Me: “I’m not on anything like that. What is this– Oh. Have any of the nurses spoken to you about my legs?”

Medical Officer: “There was an observation made that you use your legs for the injection site, yes.”

Me: “And did they also tell you that I’m diabetic as well, and that’s where I administer my insulin?” *shows her my legs*

Medical Officer: *doubtful* “That’s a lot of bruising for mere insulin injections.”

Me: “If I had been admitted a week ago, they wouldn’t be there. I’m on my period, and my injections always cause bruising while I’m on my period.”

(She still looks doubtful, but leaves me in peace. I’m really shook up by it and despite these two being the only people who think I’m a drug addict, I opt to leave and be seen elsewhere. I never find out the cause of my fainting, but it disappears within a month. Six months later, I’m back at said hospital for retinal screening. Lo and behold, the woman who sees me is the second one mentioned above. She recognises me.)

Medical Officer: “Oh, small world. How have you—”

Me: *lifting my skirt* “Do you see any bruises now? Do I look like a junkie now?”

Medical Officer: *blushing* “Oh, umm. No. I’m sorry about jumping to—”

Me: “Just save it. If you’ve been given this responsibility, after how you treated me, you can stuff it!”

(I then left and arranged to have all future screening done at a hospital nearly an hour away. It really makes you wonder why these two women, out of all the people who saw me that day, believed I was a drug addict because of bruising on one of the most common areas diabetics inject.)

[florida80]

Calibrations Always Go Up And Down

Hospital, USA, Utah | Healthy | November 27, 2017


(It’s the night shift in the hospital lab. I’m the scientist doing the nightly calibrating of our analyzers’ drug screen when the ER requests a drug screen, which I can’t run until I finish my calibrations; once I start, I can’t stop. We tell them it will be done as soon as possible, and we’ll rush the sample, which they’re okay with. Meanwhile, some plumbers are working on one of our sinks. The lead scientist comes to my bench to check on my progress and get a better ETA to tell the doctors.)

Lead Scientist: “How’s it coming over here?”

Me: “I’m almost ready. I just need to do cocaine and marijuana.”

Lead Scientist: *without missing a beat* “[My Name], you know better than to mix uppers and downers.”

(The plumbers all went silent and turned to look at us. I hope they didn’t think we were actually doing drugs.)

[florida80]

Something Doesn’t Clicky

Hospital, UK | Healthy | November 26, 2017


(I am fifteen and fortunate enough to be able to attend the birth of my baby sister with my dad. This takes place only an hour after she is born.)

Doctor: “Now, Mrs. [Mum], is it all right if a student doctor does the examination on your baby?”

Mum: “Yes, of course; they have to practice!”

Doctor: “[Student]! You can come in now!

Student: *examines my baby sister and then looks worried* “I’m going to refer [Sister] here. She is exhibiting signs of clicky hips.”

Mum: “Should we be worried? [My Name] didn’t have any of that. Is it going to affect her as she gets older?!”

Student: “It’s likely she’ll just have a little fabric harness. It’s easily corrected.”

(Two weeks later we are sitting in a clinic room in the hospital waiting for the doctor. My mum sits next to a lady with a toddler and a baby not much older than my sister.)

Lady: “Hello, why are you here?”

Mum: “We’ve been referred. Apparently, [Sister] has clicky hips.”

Lady: *looks surprised* “Same here! Did you have [Student] examine her?”

Mum: “Yes, that was him!”

Lady: “I’ve talked to three other ladies who’ve been referred, and each of their babies have absolutely nothing wrong. I’m betting it’s the same for our two!”

(It turned out the student had referred about twenty mothers over the two days he’d been in the department, and none of their babies had clicky hips

[florida80]

Has To Be Some Kind Of Record

Hospital, USA, Wisconsin | Healthy | November 25, 2017


Customer: “I need my birth record in order to request a new Social Security card, because I don’t have a copy of my birth certificate.”

(This is a fairly common request, so I nod as I look over his Release of Information to make sure all the fields have been completed. Before I get to the end, he adds:)

Customer: “I wasn’t actually born at this hospital. Does that matter?”

(Yes, it matters. He left empty-handed.)

[florida80]

County The Ways

California, Clinic, USA | Healthy | November 24, 2017


(I work for a non-profit medical clinic. Because the county we operate in provides a pretty broad range of services, we have a lot of patients who labor under the belief that we are associated with the county. We are not and never have been. I overhear my colleague who is working the front desk engaging with a patient.)

Patient: “So you’re part of the county, right?”

Colleague: “No, we are in no way associated with the county.”

Patient: “Oh, so you contract with them?”

Colleague: “No. We are not contracted by, subcontract with, or in any way work for or answer to the county.”

Patient: “So, you’re subcontracted with the county.”

Colleague: “No, we are not. We are in no way, shape, or form any part of the county services.”

Patient: *sounding confused* “Oh.”

(A moment later.)

Patient: “So can you send [paperwork] through this fax machine?” *gestures at printer*

Colleague: “That isn’t a fax machine.”

Patient: “Can you fax it from here?”

Colleague: “No, we do not have a fax machine here.”

Patient: *confused* “Oh.”

(After the patient has been called in to see the provider.)

Me: *to Colleague, teasing* “So hey, [Colleague], aren’t we part of the county?”

Colleague: *throws hands in the air* “Apparently!”

Me: “Someone should tell [Boss]. He won’t have to worry about that [specific] grant anymore!”

[florida80]

Has To Be Some Kind Of Record

Hospital, USA, Wisconsin | Healthy | November 25, 2017


Customer: “I need my birth record in order to request a new Social Security card, because I don’t have a copy of my birth certificate.”

(This is a fairly common request, so I nod as I look over his Release of Information to make sure all the fields have been completed. Before I get to the end, he adds:)

Customer: “I wasn’t actually born at this hospital. Does that matter?”

(Yes, it matters. He left empty-handed.)

[florida80]

County The Ways

California, Clinic, USA | Healthy | November 24, 2017


(I work for a non-profit medical clinic. Because the county we operate in provides a pretty broad range of services, we have a lot of patients who labor under the belief that we are associated with the county. We are not and never have been. I overhear my colleague who is working the front desk engaging with a patient.)

Patient: “So you’re part of the county, right?”

Colleague: “No, we are in no way associated with the county.”

Patient: “Oh, so you contract with them?”

Colleague: “No. We are not contracted by, subcontract with, or in any way work for or answer to the county.”

Patient: “So, you’re subcontracted with the county.”

Colleague: “No, we are not. We are in no way, shape, or form any part of the county services.”

Patient: *sounding confused* “Oh.”

(A moment later.)

Patient: “So can you send [paperwork] through this fax machine?” *gestures at printer*

Colleague: “That isn’t a fax machine.”

Patient: “Can you fax it from here?”

Colleague: “No, we do not have a fax machine here.”

Patient: *confused* “Oh.”

(After the patient has been called in to see the provider.)

Me: *to Colleague, teasing* “So hey, [Colleague], aren’t we part of the county?”

Colleague: *throws hands in the air* “Apparently!”

Me: “Someone should tell [Boss]. He won’t have to worry about that [specific] grant anymore!”

[florida80]

Millennial Problems Don’t Have Legs To Stand On

Grocery Store, Ohio, USA | Healthy | November 24, 2017


(I’m 20, and I use a wheelchair because my leg muscles can’t support me. I’m at the grocery store with my boyfriend and talking to someone at the bakery who we know personally when a woman walks up to us.)

Woman: “Oh, another lazy teen. Why can’t you just walk normally?”

Me: “Uhm, because I have a medical condition?”

Woman: “Don’t you lie! You just don’t wanna walk like everyone else!”

Boyfriend: “She can’t even stand up without assistance. She’s not lazy.”

Woman: “Oh, so you’re in on this, too?!” *looks at bakery clerk* “Do you see what this generation is doing?!”

Clerk: “Yeah, people who regularly see a doctor about their medical problems. She’s been in a wheelchair since I met her.”

Woman: “UGH! LAZY ENTITLED BRATS!” *storms off*

(We laugh after she leaves. The bakery clerk gives us a couple baked goods for half off for the trouble.)

[florida80]

An Acute Case Of A**-holery

Hospital, Israel | Healthy | November 24, 2017


(I work at a hospital. It’s my lunch break, so I go to sit with a friend, who works as a secretary for the hematology clinic. We’re just talking about stuff; there aren’t many clients when this one guy comes in.)

Client: “My name is [Client].”

Friend: “Just a second…” *goes through the appointment list*

(Should be noted that he should’ve brought a referral with him, which he didn’t. Nevertheless, we find the appointment on the list.)

Client: “My case.”

Friend: “Okay, I know. I’ll give it to the doctor—”

Client: “My case, now.”

Friend: “Okay, I get it, I’ll bring it to him now.”

(This guy then followed my friend around to the doctor’s room. When he left an hour later, he didn’t even acknowledge us. He just talked loudly on his phone until my friend gave him his next appointment date and then he just left. That’s an a**-hole, if you ask me…)

[florida80]

Doctor, You Pain Me

Hospital, USA | Healthy | November 23, 2017


(I’m talking to my doctor about a procedure that will prevent future pain. He is familiar with my medical history.)

Doctor: “The surgery will really hurt.”

Me: “But it will be temporary right?”

Doctor: “Yes. But it will REALLY hurt.”

Me: “I’m fine with that if it stops the current pain.”

Doctor: “I don’t think you understand. This will be horrible pain. You’ll have to lie in bed for at least a week.”

Me: “Doctor. I’ve been run through. Do you think it’ll be worse than that?”

Doctor: “No.”

Me: “Then I want to do it.”

Doctor: “But it will hurt!”

(He didn’t let me do it.)

[florida80]

It’s Halal, Not Ha-LOL

Hospital, North Carolina, Religion, USA | Healthy | November 23, 2017


(I am a white teenage girl, just admitted to a ward and I am asleep. The nurse saw me come in with a t-shirt and jeans even though now I’m in a normal hospital gown.)

Dad: “Can my daughter get special meals?”

Nurse: “What kind? Is it an allergy?”

Dad: “She’s Muslim and needs halal food.”

Nurse: *odd look* “Muslim?”

Dad: “Yes.”

Nurse: “That’s ridiculous. She didn’t wear a hijab.”

Dad: “She rarely does, but she is Muslim.”

Nurse: “Then she isn’t really Muslim. She just plays dress up and has a fad diet like all teenagers.” *starts leaving*

Dad: “Oi! She is Muslim and needs halal food. She’s strict about that.”

Nurse: “Yeah, right.”

(My dad gave up and found another nurse who understood and made sure I got halal meals. It could have been much worse.)

[florida80]

Graduated Up To A Personalized Service

Pennsylvania, Pharmacy, USA | Healthy | November 23, 2017


(I am picking up my medicine and in order to do so, you must give your name and birth date, including year.)

Clerk: “Name?”

Me: “[My Name].”

Clerk: “Birthday?”

Me: “[Date].”

Clerk: “That’s the same day I graduated. To the day.”

Me: “And year. Next time you ask, I’m just going to say, ‘the exact day you graduated.’”

[florida80]

Sickening Lack Of Attentiveness

Hospital, Switzerland | Healthy | November 22, 2017


(I’m staying at the hospital because of an exploded appendix. Unfortunately, the surgery goes wrong and I end up with several complications. One of them includes not being able to hold any liquid, not even the liquid my stomach produces. So despite not eating or drinking anything, I spend several days (around a week) vomiting up green goo until I finally manage to get that under control. A few days later, I’m chatting with a nurse when I suddenly feel the need to barf again! Thankfully, there’s a vomit-bag sitting right next to the nurse.)

Me: *with some urgency* “Can you please give me the vomit bag?”

Nurse: *shocked* “What? I thought you were done with that?”

(At this point I’m afraid that if I talk any more I will just start projectile vomiting so I just stare at her, hoping she’ll get the hint. But the nurse just stares back at me for what seems like an eternity, expecting me to answer the question.)

Me: “Quickly!”

(The nurse finally scrambled to get the bag, but by the time she got it, I’d already started vomiting all over the floor. I sure hope she’ll be more attentive in the future!)

[florida80]

The Sad Estate Of This Family

Pharmacy, USA | Healthy | November 22, 2017


(I work at a long-term care pharmacy. We service patients in nursing homes, assisted living, etc. and bill prescription costs monthly. Of course, this means we have trouble with people not paying their bill. Part of my job is to make collections calls. I hear all kinds of excuses, but this was a first.)

Man: “Hello?”

Me: “Hello, this is [My Name] calling from [Pharmacy]. Is [Person #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] available?”

Man: “Nope, he’s in jail over in [County].”

Me: *not sure how to respond* “I’m sorry to hear that… I also have [Person #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] listed as an authorized contact. May I speak with her?”

Man: “Nope, can’t talk to her either. She’s dead.”

Me: *now REALLY not sure how to respond* “I’m sorry to hear that, too. I’m calling in reference to [Patient]’s account. Who could I speak with that handles [Patient]’s finances?”

Man: “Not him. He’s dead now, too. His wife’s still living but she’s got ‘all-timers’ disease so she won’t be much help.”

Me: *basically at a loss for words at this point* “There must be someone handling [Patient]’s estate. Who would that be?”

Man: “Couldn’t tell you. The only one I know of that’s not dead, locked up, or crazy is [Person #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) ]. She’s probably the best you’re going to get.”

(Turned out [Person #3 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=3) ] was extremely nice and helpful, and promptly sent a check for the full balance. She must have been the shining star in a family of “dead, locked up, and crazy!”)

[florida80]

Making Sure You All (Co)Pay Dearly

Extra Stupid, Money, Pharmacy, USA | Healthy | November 22, 2017


(I work at a long-term care pharmacy. We bill prescriptions monthly, and always get angry phone calls a few days after statements go out.)

Me: “[Pharmacy], this is [My Name]. How can I help you?”

Angry Man: “What kind of scam are you all running out there?”

Me: “Sir?”

Angry Man: “Do you think you’re going to get away with charging these outrageous prices? I should report you for robbery!”

Me: “If you have questions about any charges, I’d be happy to explain them to you.”

Angry Man: “As a matter of fact you can! I’d like to know why you’re charging me $50 for a month’s worth of [medication]!”

(I pull up the claim and go through my normal spiel of how we submit a claim to the insurance company, they respond with how much they’ll pay and how much of a copay we need to collect from the patient, and how we have no influence over the cost of the copay, as this is determined by the plan, etc.)

Angry Man: “Well then, how come I can go to [Other Pharmacy] and get three months’ worth for $150?”

Me: “Sir, that’s the same price.”

Angry Man: “You’re trying to tell me that $50 and $150 are the same thing? How stupid can you be to have your job?”

Me: *remembering to be professional and not sarcastic* “No, sir. I’m telling you that $50 for a 30 day supply and $150 for a 90 day supply is exactly the same price.”

Angry Man: “I can’t pay $50 every month for one prescription! I’ll go broke! I’m going to be using [Other Pharmacy] from now on so I can get more for a decent price! And I’m going up to [Nursing Home] and telling everyone there that you’re robbing them!”

Me: *slowly losing professionalism* “You have the right to use whatever pharmacy you like. If you feel the need to tell them that, I can’t stop you. But if they can do basic math, they’ll realize that copays are no different with us than they are anywhere else.”

Angry Man: “I know the tactics you people use to try to confuse me. You talk over my head hoping I’ll give up and pay your ridiculous price! You’re not going to fool me. I’m no dumb-a**!”

(At this point I was contemplating whether it would be worth the complaint I’d get if I said “Well, sir, you certainly could’ve fooled me,” but he slammed the phone down, making my decision for me. People are unbelievably dumb!)

[florida80]

Doctor Nose Best

Boston, Family & Kids, Massachusetts, Medical Office, USA | Healthy | November 21, 2017


(I am a pediatrician. A woman has come in with her little girl who is suffering from a rather infected finger. He diagnoses her with a staph infection, prescribes some antibiotics, and sends them home. At the end of the antibiotics the woman is back in his office, and the infection has spread to several areas; a spot on the little girl’s face, the inside of her nose, and a spot on her leg. She demands that I run a million tests because I’m clearly a “failure of a doctor.”)

Me: “Ma’am, it appears that your daughter has spread the infection to other areas of her body, most likely through scratches or by touching a scratch that was already there.”

Mother: “That’s impossible! How would she get one in her nose? You’re just making excuses because you don’t want to run any tests!”

Me: “I can assure you, ma’am, that’s not the case. If I felt the need to, I would certainly run more tests, but there is no need for all that time, effort, and money when I can clearly see what the cause is. It’s more than 99% certain that she spread it through her nose by a scratch as the bacteria causing the infection is located under her fingernails. She picked her nose, scratched it, and spread the infection there.”

Mother: *turns bright red* “That’s ridiculous! My little princess would never do anything so disgusting as pick her nose! We’re just going to go and get a second opinion! You’ll be run out of business, you’ll see!”

(We turn around to see her “little princess” with a finger very far up her nose indeed. The mother grows nearly purple at this point and swats her daughter’s hand away from her face.)

Me: “So I’ll be prescribing that next round of antibiotics, then?”

[florida80]

His Humor Is Straight As An Arrow

England, Hospital, Non-Dialogue, UK | Healthy | November 21, 2017


Before I retired, I spent many years working permanent nights in operating theatres, giving skilled assistance to the anaesthetist. We performed emergency surgery in quite a few fields but our main area of expertise was plastic surgery.

One night, a young man was brought into the anaesthetic room conscious, calm, and pain-free. We started to talk about what had happened to him. He was a competitive archer and he presented with a carbon fibre arrow through his left hand! On one side there was about a foot of gleaming black arrow with a perfect flight and on the other side there was a hideous splay of fractured carbon fibre. He explained that the only problem with carbon fibre arrows is that they are susceptible to damage if one strikes another in the target. He simply didn’t notice that this particular arrow had been weakened and when he released it the torque caused it to fracture and it punched through his hand.

I started to formally check him in: looking at his wristband I asked him to state his name and date of birth. Both tallied. “When did you last have anything to eat or drink?” Quite a few hours, so no problem. “Are you allergic to anything, especially any drugs or medicines?” No allergies. “Do you have any jewellery or body piercings?” He gestured towards his left hand: “Oh, just the one…”

I felt myself going bright red and we both giggled. We sent him off to sleep and the surgeon removed the arrow, cleaned up and debrided the wound, and carefully checked to see if he’d damaged any of the structures inside his hand. Fortunately, nothing significant had been affected – he was very lucky.

On nights we multitask, so I had to supervise his recovery from the anaesthetic. Before discharging him to the ward, I made sure that he could remember his snappy reply. “You’ll be dining out on that one, I’m sure!”

[florida80]

The ‘Feeling’ Is Mutual

California, Phone, USA | Healthy | November 21, 2017


(I’ve had some pain for several weeks, but recently had a medical test that found nothing wrong. After telling me this result, the doctor left and sent me on my way without any recommendations about how to feel better. I was frustrated so I asked her assistant to have the doctor call me back as soon as possible. I don’t get the call for a few days, and when the doctor finally does call, she sounds annoyed and uninterested.)

Doctor: *on the phone* “So there’s really nothing I can do for you. This sort of thing happens to everyone as they get older…” *stops listening to me and launches into a long standard spiel about aging and health*

Me: *struggling to get a word in edgewise, I finally have an idea* “So, how are you feeling?”

Doctor: “Wha… what?”

Me: *trying not to laugh at how I finally stopped her in her tracks* “I said, how are you feeling?”

Doctor: “You… you’re not supposed to ask me that! I’m supposed to tell you what to do!”

Me: “Well, you must feel one way or another. You are human, right?”

Doctor: *speechless*

(When she finally got her brain back on track, she humbly recommended a doctor at a different hospital who might actually be able to help me!)

[florida80]

Flu Right Past The Diagnosis

Hospital, Las Vegas, Nevada, USA | Healthy | November 20, 2017


(I am in so much pain that I have a friend drive me to the ER. Note: I commonly have stomach problems and this pain is certainly NOT in my stomach. I get seen fairly quickly and given pain medicine but am still in some pain in spite of it.)

Doctor: “Did you recently have the flu?”

Me: “Yes, but this isn’t the flu.”

Doctor: “Yes, it is; it is causing you more pain because you’ve gotten it two times in a row. The pain is in your colon.”

Me: “I’ve had issues like that before. This is not it. Digestive pain does not happen on one side. Check your tests again.”

(The doctor leaves. I continue to experience pain and walk around to try to relieve it as sitting down seems to make it worse. Finally a nurse comes and tells me they are taking me to get an ultrasound.)

Me: “So what happened? Did he finally believe me?”

Nurse: “Yes, your pee sample came back and you had blood in it. You probably have a kidney stone.”

(Guess what was confirmed by the ultrasound? Never have I wanted to punch a doctor so badly. The flu indeed!)

[florida80]

Bleeding Puns

Hospital, Iowa, Punny, USA | Healthy | November 20, 2017


(I’m in the ER with some potential heart issues. At one point, I get a very nice lady in to draw some blood, and she’s joined by a coworker who’s about to go off shift. My elbow veins aren’t cooperating, so I have to get blood drawn from the back of my hand as well. It goes faster after that, and soon, the lady who’s leaving heads out, then pokes her head back in the door.)

Phlebotomist: “Thanks for letting me stick around!”

(My mom and I couldn’t stop laughing. Definitely made the whole visit bearable!)

[florida80]

MRI = Milk Restrictive Invention

Australia, Hospital, New South Wales, Sydney | Healthy | November 20, 2017


(It took my husband and me several years to conceive. I wasn’t overly impressed with my induced labour of 48 hours that resulted in emergency C-section, and I struggle with breastfeeding that can’t be resolved by any method. I am feeling pretty down about not being able to do anything unassisted and am not 100% happy about having to top up every meal with formula but I am determined to keep going with breastfeeding. I’ll admit this is probably out of stubbornness, but it means a lot to me. Meanwhile, I have to have an MRI that I had to reschedule while pregnant and when I make the appointment, I ask if it is safe while breastfeeding. I am assured it is and though I am dubious, I will admit that I don’t look into it further, assuming they know better than I do. The appointment comes up and I leave my six-week-old baby for the first time with my husband and drive myself (also for the first time since the operation) to the radiologist.)

Receptionist: “Yes?”

Me: “Hello, I have an appointment for an MRI. My name is [My Name].”

Receptionist: “Here.”

(She thrusts paperwork at me. I fill it out, listing my allergies and so on, and note that there’s a question asking if I might be pregnant or breastfeeding. I put a tick next to it and finish the form. Handing it back to the receptionist, I ask about the question. She says it’s fine and tells me to sit down. Since I am the last patient of the day, I am taken in before I have a chance to ask her more and I figure it’s better to ask the tech anyway. The radiologist technician glances briefly at my form and sprints off down the corridor with me struggling to keep up. He obviously wants to get out for the day because he’s saying all his introductory explanation spiel to me similar to the squirrel from Hoodwinked. When he comes up for air, I manage to talk.)

Me: “The form asked me if I am breastfeeding.”

Tech: *casually* “Yes, you can’t breastfeed.”

Me: *thinking over his poor choice of words*

Tech: “…are you breastfeeding?”

Me: “Yes, I am breastfeeding. I did ask about this when I booked the appointment. They said it’s fine.”

Tech: “We have to put the dye in you and it’s toxic so you can’t breastfeed for three days after the MRI.”

Me: “That doesn’t explain why they didn’t tell me this when I booked.”

Tech: *looks confused*

Me: “I asked reception today, too. She said it’s fine.”

Tech: “What would they know?”

Me: “Actually, I’d imagine they’d know who can and cannot come for an MRI since it’s their job to book and take appointments.”

Tech: “Oh, yeah, probably then. Well, I can’t answer for them but the dye is toxic. You can’t breastfeed for three days. So just don’t breastfeed and you’ll be all right.”

Me: “That’s okay. I will just reschedule.”

Tech: “Can’t you just stop for a few days?”

Me: *feeling pretty crappy* “I am sorry but I can’t just casually stop breastfeeding.”

Tech: “Just breastfeed more and store up milk for three days.”

Me: “…”

Tech: *cheerfully* “You know you can freeze it, right?”

Me: “It would take me at least a month to build up three days worth.”

Tech: “Okay, we’ll reschedule for a month. That will give you time.”

Me: “…”

Tech: *getting irritated* “Or, just go buy formula. It’s really not that bad.”

Me: “Of course formula isn’t bad, but that’s not the point. If I stop I might not be able to keep going at all.”

Tech: *getting angry* “Then go buy a pump and just throw it away for three days. But make sure you wash it properly because it’s toxic.”

(I am thinking this is not his business and I don’t want to talk about it, but also as I am now teetering on a cliff between furious and devastated, I go on.)

Me: “I need to physically feed her and I can’t just stop. Yes, I pump, but I need to do both. It’s not your business but I have been through too much to throw it away casually like you want me to. Forget the MRI. I am leaving.”

Tech: *cheerful as his work day has ended sooner than he expected* “No worries. We can book you in when you’re ready.”

Me: “Thanks, but I will go somewhere else, with properly trained staff who know what services they can and cannot provide and give proper information in an understanding way, when I am no longer breastfeeding.”

(I was temporarily impressed with my own ability to string more that three words together because I never stick up for myself and I was shaking like a leaf, and I made my way back down the maze like corridors without getting lost. I also managed to get my referral back from the receptionist who talked to the tech in front of me about how I couldn’t get the MRI because I am breastfeeding, to which the receptionist asked “so when do you want to rebook?” and I responded “like h*** I will be,” before leaving and getting in my car. I cried in the car and they never knew it. For that, I was thankful.)

[florida80]

Oh The Eye-rony

Canada, Marriage & Partners, Ontario, Optometrist/Optician, Toronto | Healthy | November 19, 2017


(I walk into my optometrist’s office and find a new secretary. I’m curious about what happened to “Jane,” the last one, especially since “Jane” and the doctor were married! I’m the only one in the office right now so I decide to be nosey:)

Me: *after the preliminary sign in conversation* “So, Jane is no longer here?”

New Secretary: “No, she’s gone.”

Me: “I’m surprised considering her relationship with the Doctor.”

New Secretary: “It was all very awkward, Jane needed to start wearing glasses but she refused to. The doctor had to fire her because she was giving out the wrong prescriptions to people and messing up things like that.”

Me: “Ooh, that’s not good. Wait, she was married to an optometrist and worked in an optometrist’s office and refused to wear glasses?”

New Secretary: “Yup. I shouldn’t say this but I believe it was a case of vanity gone wrong. They’re getting divorced now, too.”

Me: “Gee, I wonder why?”

[florida80]

Let’s Hope It Was A Clean Break

Australia, home, Ignoring & Inattentive, Queensland | Healthy | November 18, 2017


(Our two storey house has a lot of windows, many of them quite high up, so we use a window cleaning service. We’ve used the same guy every time. One day, he brings a coworker with him. He introduces me to the coworker, who responds to my greeting by saying curtly:)

Coworker: “Yeah, hi. Where are your taps? We need to get started.”

(I’m working in my home office, which is upstairs. I see the ladder resting against the side of the house and our window cleaner ascending it. He gives me a friendly smile and wave and right then, the ladder wobbles and he falls. I race outside and he’s lying on the grass unconscious. I rush into the house for the phone and as I do, I pass the coworker.)

Me: “[Window Cleaner] has just fallen from his ladder; he’s out cold! I’m calling an ambulance!”

Coworker: “You do that.”

(He doesn’t make a move to check on his colleague; he just carries on cleaning. I call the ambulance and rush back outside.)

Me: “Didn’t you hear what I said? [Window Cleaner] has had a bad fall. Why aren’t you checking on him?”

Coworker: “You just said you’d called the ambulance. What do you want me to do about it? Do you want your windows cleaned or not?!”

(I’m not about to stand there arguing with him and I rush round the house to open the gate for the paramedics and to stay with my window cleaner until they arrive. As they are assessing him he starts to come round, but is later revealed to have a broken ankle, a broken collarbone, and a concussion. After the paramedics have taken him away, I go back to the coworker.)

Me: “I think he’ll be okay. They’ve taken him to [Hospital]. Shouldn’t you follow the ambulance or let his wife know or SOMETHING?”

Coworker: *after a long pause in which he just stares at me* “That’ll be $160.00.”

[florida80]

Using His Outdoor Voice Inside

Australia, Medical Office | Healthy | November 17, 2017


(I am opening the clinic, getting to work at 8:30 am when we open at 9:00 am. I am an avid believer of keeping the shutters closed and main lights off until I am completely ready to accept people. I leave the back-door unlocked for the remainder of staff to come in, as not everyone has a key. The back door has a ‘Staff Only’ sign. Walking around the department in the dark, paper-like bed sheets in my arms, I hear a strange yelling sound. Outside it is incredibly windy and the back door is unlocked so I assume it has something to do with that. While replacing toilet paper in the bathrooms, there is another yell. This time I poke my head out the back door and see nothing. I am finally behind the desk logging into the systems when a loud slamming sound makes me jump and in full view of the back room across the hall I see an unhappy older man march in. The lights are still off. The shutters out front are closed. There are no escape doors for me. The setting made it seem terrifying, but I really only stood there in shock. It is 8:40 am.)

Patient: *yelling as he walks up* “Your doors are closed! I have an appointment at nine!”

Me: “Y-Yes. We don’t open for another twenty minutes, sir.”

Patient: “I have an appointment! Do you expect me to wait outside in the cold? I’m not waiting outside!”

(I am still genuinely scared and consider calling the police because he is being very aggressive and I fear for my safety. Then I think, why is he not waiting in his car? Did he expect everyone to open twenty minutes early just because he was there?)

Me: “I’m not prepared to take anyone yet. That’s why everything is still closed. My computer hasn’t finished signing in.”

Patient: “FINE! I’ll wait here! I’m not waiting outside!”

(Still scared, but somewhat mad now, I left the desk and made myself busy. Then I went to the tea room and waited until 8:50. Meanwhile, the techs had come in with strange looks, wanting to know what the man’s situation was. After that, I returned, turned on the lights, and opened the shutters. His car was parked outside. Point of the story: patients genuinely scare staff when they get like this. When it comes to people’s health, they are capable of anything. I thought he was going to hit me!)

[florida80]

It’s Our Morning Period

Arizona, Medical Office, Phoenix, USA | Healthy | November 17, 2017


(Our office is only open a half-day on Friday. This takes place at about 11:00 am.)

Patient: “So, today is your half-day, right?”

Me: “Right; we’re only open half the day on Fridays.”

Patient: “Are you open in the morning or the afternoon?”

Me: *looks around at the waiting room full of patients, including her* “Uh… Morning.”

Patient: “Oh, that would make sense.”

[florida80]

It’s Our Morning Period

Arizona, Medical Office, Phoenix, USA | Healthy | November 17, 2017


(Our office is only open a half-day on Friday. This takes place at about 11:00 am.)

Patient: “So, today is your half-day, right?”

Me: “Right; we’re only open half the day on Fridays.”

Patient: “Are you open in the morning or the afternoon?”

Me: *looks around at the waiting room full of patients, including her* “Uh… Morning.”

Patient: “Oh, that would make sense.”

[florida80]

Vets Need To Vet Their Pharmacists

New York, Pharmacy, USA, Vet | Healthy | November 17, 2017


(I take my sick dog to the vet and they don’t have the medicine he needs, so they send me to a store to pick it up from their pharmacy.)

Me: “Hi, I’m here to pick up medicine for my dog.”

Rep: “What’s the name?”

Me: “Well, my name is [My Name], but my dog is named Austin.”

Rep: “The medicine is for Austin? What’s Austin’s date of birth?”

Me: “I honestly don’t know what they would have for that; he is a rescue.”

Rep: “Do you have a phone number for Austin?”

Me: “My number is [number].”

Rep: “I don’t need your number. I need the patient’s number.”

Me: “He’s a golden retriever. He doesn’t have a number.”

Rep: “Look, I need information or I can’t give you anything. I can’t even find the prescription.”

Me: “It was called in by [Vet Hospital, with ‘Veterinary’ in the name].”

(The rep yells to the people behind him:)

Rep: “Did we get a call from a [Vet Hospital, but without the word ‘Veterinary’]?”

(I try to correct him, but he brushes me off and the other employees tell him no.)

Rep: “Look, try talking to someone at the drop off window. Right now, you can’t prove you even have a prescription.”

Me: “I don’t have a prescription, but my dog, Austin, does from his veterinarian.”

(The rep glares at me and points to the drop off window. I go over.)

Me: “Hi, I’m here to pick up medicine for my dog, Austin, that my veterinarian called in.”

Drop-Off Pharmacist: “I have that here. What’s your phone number so I can verify?” *I provide it* “Okay, our customer service rep at the main register will check you out.”

(I get back in the first line with the same rep.)

Rep: “What’s this? They found it? Well, I still need you to verify Austin’s information, or call him to get it.”

Me: “Again, Austin is a dog. See? The medicine is listed for veterinary; there’s even a picture of a dog on the package.”

Rep: “Okay, you need to talk to the pharmacist.”

(He puts the medicine on the back counter. I wait five minutes and the pharmacist comes out.)

Pharmacist: “What questions do you have?”

Me: “None, actually. The vet said just to give him a pill twice a day.”

Pharmacist: “Okay. [Rep], why did you call me up?”

Rep: “Is it even legal to give this to her? She doesn’t have the patient’s information.”

Pharmacist: “The patient is a dog. It’s fine.”

Rep: “A dog? Who needs medicine for a dog? Whatever, here.”

(He hands me the bag with the medication.)

Me: “I haven’t paid.”

Rep: “Yeah, you did; I rang you out.”

Me: “No.”

Pharmacist: “This wasn’t paid for. Let me personally ring you out over here. I’m going to write down my information and the name of the other employee who helped you. If you have any questions, comments, or complaints, please send them to this email address. Please send them. We need to have a certain number of complaints before we can let an employee go.”

[florida80]

Screaming For A New Nurse

Hospital, Mississippi, USA | Healthy | November 16, 2017


(This occurs when I am 19 years old, and in the hospital giving birth. I am a fairly tiny person, my baby is pretty huge, and I’m in my 23rd hour of labor, so you can see how I might be stressed out. The first time I let out a pained scream…)

Nurse: *disgustedly* “You know the screaming doesn’t actually help, right?”

(My mom and boyfriend gawk at her.)

Boyfriend: “Are you kidding? Did you seriously just say that?”

Nurse: *defensively* “Look, I’m just saying that it’s 3:00 am; people are trying to sleep. She’s being really loud.”

Mom: “GET THE F*** OUT OF HERE!”

(She huffed and walked out of the room without a word, leaving another nurse to scramble in to help. I saw her a few more times during my stay, and thankfully she kept her mouth shut.)

[florida80]

Cold-Blooded Humor

Alberta, Canada, Hospital | Healthy | November 16, 2017


(I received a call from my doctor after having some blood work done, telling me to get to the ER immediately for a blood transfusion, as my hemoglobin levels were critically low. A friend of mine takes me and stays with me for support. She likes to try and lighten the mood with a sarcastic sense of humor. This occurs when the nurse brings in the first bag of blood and hooks it up to my IV…)

Me: “Oh, wow… that’s a strange sensation!”

Nurse: “What? It’s not burning is it? Does it hurt?”

Me: “Not at all… It’s just really cold! I’ve never felt cold inside my body before.”

Friend: “Cold? Geez, Nurse! Can’t ya warm it up a little for her?”

Nurse: “…umm.”

Friend: “Just throw it in the microwave for a few minutes! My friend says it’s too cold here!”

Nurse: *mouth agape with a look of horror*

Me: “[Friend]… I don’t think she knows you’re joking.”

Friend: “Oh… Oh, my god! I’m totally joking! Just trying to lighten the mood!”

Nurse: “Oh, thank goodness! I mean, whatever you want to do on your own time, sure… but I’m not wasting precious O negative in this hospital for your little experiment here!”

(We had a good laugh after that. And after two bags of the red stuff my hemoglobin levels were back up to normal!)

[florida80]

Addicted To Death

Alberta, Canada, Hospital | Healthy | November 16, 2017


(I am eleven years old. My mother works in the kitchen of the local hospital and sometimes her duties involve delivering food trays to the patients. I remember her talking about the times on one floor where she would hear people moaning and crying, begging for morphine, as they lay painfully dying from whatever cancer was taking them from this world. One day, when I am out front of the hospital, I begin talking with a nurse who is waiting for the bus. We touch on a few topics until I remember my mother’s worlds about the terminally ill patients.)

Me: “My mother works in the kitchen and delivers food trays. She has told me about the dying people begging for morphine. Why don’t you give them what they need?”

Nurse: “Because they could become addicted, of course!”

Me: *I pondered her words for a few moments then replied* “Well, why don’t you give them the morphine they need, and then when they die, cut them off?”

Nurse: *giving me the stink-eye* “Little smart-a**!” *walks away in a huff*

[florida80]

Too Bad You Can’t Transfuse Out Racism

Bigotry, Hospital, USA | Healthy | November 16, 2017


(This happened to one of my professors in the 1970s while they were working in a hospital’s blood bank dispensary. It wasn’t uncommon at that time for people to be somewhat fixated on the concept of receiving blood from their own race only. Some people falsely believed that “black blood” would “turn you black,” and all sorts of other ridiculous racist things. A patient who has recently received a blood transfusion somehow gets their number.)

Caller: “What color was the blood you gave me?”

Professor: *knowing what they’re asking, but refusing to play* “Red.”

Caller: “No. Where did it come from?”

Professor: “From someone’s veins, out of the goodness of their hearts.”

Caller: “No, I mean, what type of person did it come from?”

Professor: “A generous, kind, and loving one. Look, I don’t know their race, and it doesn’t matter anyway, and I wouldn’t tell you if I did know.”

Caller: “F*** you!”

[florida80]

Leaving You High And Dry

Awesome Workers, England, Hospital, Inspirational, Kind Strangers, London, UK | Healthy | November 15, 2017


(I’ve gone to the hospital for an ultrasound scan. On my way to the hospital, I am caught in a flash rainstorm and have no umbrella, so I am completely soaked through by the time I arrive.)

Doctor: “Ms. [Surname]?

Me: “Hi.”

Doctor: “Oh, you poor thing; you’re soaked though.”

Me: “Yeah, it was raining really hard out there.”

(We enter the ultrasound room.)

Sonographer: “Hi. I’m [Sonographer], and I’ll be doing your scan today. If I could ask you to lie on the bench…”

Me: “Sure. Uh, I’m sorry; I’m going to make it a little damp, I think.”

Doctor: “Don’t apologise; we’re just sorry you’re so wet. Wait, hold on. We have spare hospital gowns somewhere.”

Sonographer: “In the waiting room. I’ll grab one. Hopefully your clothes can dry a little when we do the scan.”

(She goes out.)

Doctor: “Right. Let’s see if I can switch the air-conditioner off in here, or get it to run hot.”

Me: “Thanks!”

Doctor: “Not a problem.”

(The sonographer comes back with a hospital gown, so I get changed. After the scan is done…)

Doctor: “All done. Do you have to be anywhere? Otherwise, maybe we could see if there’s somewhere for you to sit so your clothes can dry.”

Me: “That’s very kind, but I have to go back home and carry on working.”

Doctor: “Hmm, I wonder if we can get you a hairdryer for a quick solution, then.”

Sonographer: “Let me think…” *pause* “I’m pretty sure we don’t have any we can use, but if you take the first left, there are some toilets with a pretty good hand-dryer, which you might be able to stand under.”

(I ended up having to rush back, but I was extremely grateful to the doctor and sonographer for trying to find a way to dry me off!)

[florida80]

Will Come Down With Swine Flu

Medical Office, Montana, USA | Healthy | November 15, 2017


(I work at a small clinic which has a break room right next to my desk, so I smell everyone’s reheated lunch. I don’t eat pork.)

Me: “Do you have to eat that at my desk? It smells awful!”

Coworker: “Oh, you’ll be fine. Your hot cop is coming in today.”

(I have a regular patient who is a cop.)

Me: “He’s not ‘my hot cop.’ He’s twice my age.”

Coworker: “Whatever.” *walks away, taking her rancid lunch with her*

Me: *yelling* “Oh, sick! NOW IT SMELLS LIKE BACON IN HERE! I FREAKING HATE PIGS!”

(Right then my “hot cop patient” walked around the corner, and if looks could kill… Needless to say, when he came in for follow-up, I just happened to come down with the flu that day.)

[florida80]

Allergic To Common Sense, Part 12

Health & Body, Restaurant, USA, Washington DC | Healthy | November 15, 2017


(I’m a manager for a popular casual restaurant. I receive a phone call from an upset customer.)

Caller: “Why don’t you offer allergy menus? My daughter almost died from eating calamari! Why would you serve her something that she is allergic to, and she’s pregnant!”

Me: “I do apologize for your daughter’s condition and we do offer a dozen different types of menus which do include an allergen menu, nutritional menus, large print menus, etc.”

Caller: “How am I supposed to know you have these menus?!”

Me: “Did you ask? Also, if your daughter knew she was allergic to calamari, why would she order it?”

Caller: “She didn’t know she was allergic to it! That’s why I was asking about the allergen menu!”

Me: “Okay, so, if she doesn’t know that she is allergic to calamari, how are we supposed to know?”

Caller: *realizes the paradox* “Well, she’s pregnant and I am really scared.”

(I’m a mom of two.)

Me: “I understand you are scared and when a person is pregnant their body goes through a lot of changes; consult with the doctor and I hope she will be okay.”

(I never got a call back I wonder if she still thinks we should automatically know if someone is allergic to something.)