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[florida80]

Has A Wee Problem

Chicago, Hospital, Illinois, Nurses, Patients, Silly, USA | Healthy | June 7, 2018


(I don’t know it at the time, but I have a herniated disc and the painkillers they gave me for the pain just kicked in. I am walking out of the bathroom, holding my cup of pee after giving a urine sample. A nurse is standing outside, and for some reason I think she is there to collect the sample. I walk towards her, then realize she isn’t a pee collector, but it is too late; I already have her attention, so I just start talking, much to my dismay.)

Me: “Hi, do I give this to you?” *holding up the cup to her*

Nurse: *stares* “No… just… put it on the table in the room… wherever you came from.”

(I work in a restaurant, so I know the dead “did this really just happen to me?” look she had after dealing with a seemingly crazy person. I’ll be kicking myself for a while.)

[florida80]

Man, Have They Got A Problem

Canada, Doctor/Physician, Funny Names, Hospital, Ignoring & Inattentive, Nurses, Ontario | Healthy | June 6, 2018


(I’ve gone to the emergency room. I get checked in through triage, and the nurse gives me the appropriate paperwork and sends me to the next waiting area. I drop my paperwork into the tray at the waiting area as instructed and take a seat. There are five or six other people already waiting. Every few minutes, a nurse will call a name and direct that person to an exam room.)

Nurse: “[Female Name that isn’t mine].”

(Nobody responds.)

Nurse: *repeats*

(Still no response.)

Nurse: *looks directly at me* “Are you [Female Name that isn’t mine]?”

Me: *a male, shakes head* “No, that’s not me.”

(The nurse disappears after that. A short while later I’m called by the same nurse and sent to an exam room. The nurse pulls open the curtain and there’s already someone there. She seems surprised by this but directs me to another room and leaves the curtain somewhat open as I sit down. The doctor comes in to see me after a few more minutes.)

Doctor: *reading his papers* “Okay, [Female Name that isn’t mine], looks like you’re here for [not my issue].”

Me: *still a male* “No, I’m [My Name], and I’m here for [my concern].”

(The doctor looked up for the first time and saw me. He was obviously confused, but double-checked his papers and walked out. I saw him go to the occupied room I was sent to initially. I don’t know why they were so insistent on me being that woman.)

[florida80]

Ain’t Nobody Got Time For That

Billing, Hospital, Michigan, Money, Patients, USA | Healthy | June 5, 2018


(Shortly before we met, my husband left his job to start a new one, and his insurance lapsed for a month. During this month, he had to get an emergency appendectomy. A year and a half later, we’re down to the last $1,000 of the $10,000 he owes to the hospital. Due to my medical conditions, I’m a stay-at-home wife and mom to my step-kids, so we have had no choice but to stay with my parents during that time. We’re finally able to see the light out of the debt, and the same hospital calls me. This isn’t the first time they’ve called, but the first time I’ve answered.)

Me: “Hello?”

Caller: “Hello, is this [My Name]? I’m calling to discuss your account with [Hospital]. I see here that you owe $200 for a visit.”

Me: “Yes, I’m aware of that. I had a pretty bad bout with bronchitis, and it didn’t play well with my asthma. I fully intend to pay that $200. But since I’ve been paying you guys $10,000 for my husband’s life-saving operation, we were kind of waiting until that was paid off before paying mine.”

Caller: “Uh… I’m going to send out some financial help paperwork to you, and make a note of this. It was headed to collections, but it’ll put a hold on it for you.”

(I’m not sure if the shock in his voice was because I was intending to pay my debt, or because of how much we had already paid them, but it made me giggle. People can be surprisingly understanding if you explain the situation to them.)

[florida80]

That’s Not Going To Cruci-fix This

Assisted Living, Bizarre, Michigan, Patients, USA, Wild & Unruly | Healthy | June 5, 2018


(I work in the dementia section of a senior living community. We have one resident who is known for her paranoid delusions and her visions of a religious nature. When dementia patients express beliefs that diverge from reality — e.g. that their long-dead spouse is waiting for them in the car, that they are the owner of the facility, etc. — it’s rarely helpful to correct their delusion, because it just makes them more agitated. We just try to keep them safe and calm, and redirect their attention if possible. Sometimes it’s not possible, though.)

Resident: “Did you see them?”

Me: “Did I see what, [Resident]?”

Resident: “The babies. They’re all dead. Satan killed them all, and they’re outside my window.”

Me: “No, I didn’t see them. But I wasn’t looking out the window. Say, [Resident], would you like to join the others in the rec room? We’re having a snack and a singalong.”

Resident: “Attack? Why would I attack you?”

Me: “No, a snack.”

Resident: “No snakes!”

Me: “Okay, how about the chapel? Should we go to the chapel? You could pray for the babies.”

Resident: “Yes, the chapel, that’s good. Let’s go to the chapel.”

(We go to the chapel, which has been known to have a calming effect on this resident in the past.)

Me: “Okay, let’s just have a seat and pray.”

Resident: “TOOL OF SATAN!”

(I turn, just in time to duck the three-foot-long, brass crucifix that is being swung towards my head. The resident, a small, frail lady, apparently snatched it from the altar, and is wielding it like a pick-axe, and her face is contorted in a red ball of rage.)

Resident: “Out! Out, you tool of Satan! You have no power here!”

Me: *knowing that saying, “I’m not a tool of Satan,” isn’t going to convince her of anything* “Oh, s***.”

(I turned and ran. My coworkers heard the commotion, and laughed heartily at the sight of a 6’2″, 250-pound man fleeing from a crucifix-wielding woman half my size. For the rest of my time there, one coworker refused to address me as anything but “Tool of Satan.”)

[florida80]

You Are My Sunshine, My Only Sunshine

Assisted Living, Funny Names, Iowa, Patients, Silly, USA | Healthy | June 4, 2018


(I’m a CNA at a local nursing home. I take care of one elderly gentleman in particular that I’ve developed a very good relationship with. He calls me “Sunshine” because of my sunny demeanor, very blonde hair, and love for yellow scrubs. I am chatting with him one evening when this exchange happens:)

Me: *telling a story* “And my friend said, [My Name], what did you do now?”

Resident: *looks confused* “Sunshine, who is [My Name]?”

Me: *laughing* “[Resident], I’m [My Name].”

Resident: *pondering this for a moment…* “No, you’re not. You’re Sunshine! End of story!”

(It made my day!)

[florida80]

An Ambulatory Emergency

Hospital, Jerk, Patients, USA | Healthy | June 12, 2018


(I’m working at the window as a tech in the ER. It’s three am, but pretty busy, and the wait times are very long because we only staff half a dozen nurses and only one doctor at this time. A very impatient woman with a headache comes up to the window several times demanding to know how much longer it will be. Being an ER and not an urgent clinic, we see patients based on how likely they are to die in the waiting room, and we have seen her twice in the last week for her headache, so she has to get in line behind ambulances with broken bones and heart attacks.)

Patient: “How much longer is it going to be?!”

Me: “I’m so sorry, ma’am. Unfortunately, we’ve been getting many ambulances with critical patients in tonight, so it’s going to be a while before you can be seen. We cannot give out exact wait times, as we never know what kind of emergencies we will receive in the interim.”

Patient: “Well, if I go outside and call an ambulance, will it get me seen sooner?”

Me: “Well, no… the charge nurse would have you sent right back here to the triage area. Then we would be calling the police. Calling an ambulance from outside an ER for a medical emergency is against the law and they could arrest you.”

(She walked away from the window in a huff and waited another hour to be seen for the headache she should have seen a primary doctor for after her first visit a week ago. Our doctor gave her no more pain medicine, just a referral identical to two others she had gotten in our ER.)

[florida80]

Taking A Knee To The Wallet

Billing, Doctor/Physician, Hospital, New York, USA | Healthy | June 11, 2018


(I work for a Spanish company in Madrid. The company’s CFO and I fly to New York for ten days for several business meetings. After arriving in New York, I trip and injure my knee. As we have the first business meeting that afternoon, I just bite through the pain, and go to the meeting. After the meeting, in conversation with my CFO:)

CFO: “[My Name], is your knee still hurting? You were awfully quiet the entire meeting.”

Me: “Yep, still hurts. I’ll put some ice on it when we get to the hotel after dinner to see if it helps.”

(The next morning my knee still hurts, and now it’s swollen. My CFO insists that I go to the hospital, and takes me to the emergency room. I am seen in less than half an hour by a doctor.)

Doctor: “So, what’s wrong?”

Me: “I tripped yesterday and hurt my knee. I had ice on it the entire evening, but it didn’t get better. It’s slightly swollen.”

Doctor: “All right, and does it hurt?”

Me: “Yes, it does.”

Doctor: “Okay. Let’s take an x-ray, and I’ll give you some medicine for the pain.”

(The x-ray is taken. I receive my medicine and wait for the doctor to come see me again.)

Doctor: “All right, it seems you did fall pretty bad. You did some serious damage to your knee, and will definitely need surgery, sooner rather than later. We can do it here if you’d like.”

(As my CFO is there with me, I quickly speak to him.)

Me: “[CFO], I have no idea how much this is going to cost. I can pay this x-ray; however, I’m not sure about the surgery and hospital stay.”

CFO: “[My Name], don’t worry. It happened on a business trip; the company will pay for everything.”

Me: “Thank you! [Doctor], I’d like to do the surgery, then.”

Doctor: “Okay, perfect. I cannot do it today, but wait in the waiting room and I’ll send someone to tell you when we will be available within the next few days.”

(We both go and sit in the waiting room and wait for almost one hour, before someone in a suit shows up.)

Billing Guy: “Hello, my name is [Billing Guy], and I am from the billing department. Since you are a foreign citizen and have no insurance, we need to go over the costs first. First of all, I expedited the billing of your ER visit, and the x-ray and medicine you had costs [amount slightly under $1,300], which you have to pay before we can even think about scheduling the surgery. The surgery itself will require you to stay in the hospital for a while, and will be significantly more expensive. We cannot tell you how much it will be, as it varies; however, if you want to play it on the safe side you can expect something between $25,000 and $30,000.”

CFO: *suddenly awake* “Okay, the $1,300 I can pay right now. The surgery should not be a problem, as well; however, I need to call HQ to let them know.”

Billing Guy: “Should? All right, I will have to speak to my boss. Leave me your contact details, go back to your hotel, and I will call you the latest tomorrow morning so we can work out the details.”

(Two days pass, with no word whatsoever. Suddenly, in the middle of our next meeting my CFO gets a call and excuses himself from the meeting. He’s gone for almost half an hour. When he comes back:)

CFO: “[My Name], they refused to do the surgery, as they couldn’t be sure we would pay. I told them we already paid the ER visit with no problems whatsoever, but it wasn’t enough for them. They said our company’s finance department could afterwards simply refuse to pay. I told him I was the CFO and would guarantee payment, but that wasn’t enough for them.”

Me: “Okay, I can work this way for another week, and I’ll just go to the hospital back in Madrid.”

CFO: “No, you can’t. I already called the airline; they changed both our flights. We fly back this evening, and [CEO] is on the phone with a doctor friend of his who works at [Public Hospital] to make sure they’re ready for you as soon as you arrive.”

Me: “And the meetings?”

CFO: “We’ll reschedule; don’t worry.”

(The next day we flew back home, and my wife met me at the airport and drove me to the hospital where they were waiting for me. They immediately took an x-ray, confirmed I indeed needed immediate surgery, and simply did it. Including fuel money, surgery, medicine, and hospital stay, it didn’t cost more than a lunch for two. I now appreciate our Public Health Care system; even though it sometimes is slow, it is either free or inexpensive. Kudos to you Americans for being able to live with that health care system of yours without insurance. I am not sure I would be able to do it.)

[florida80]

Looking For An Opening

Atlanta, Crazy Requests, Georgia, Jerk, Medical Office, Patients, USA | Healthy | June 10, 2018


(I work for a doctor’s office that will work some Saturdays. However, on the Saturdays that we are open, only one doctor, the dermatologist, is there. The phones go straight to the answering service because we do not have the majority of the front office working. I am working phones this day. A patient calls in on February 4th.)

Patient: “Was [Doctor] working on January 23rd?”

Me: *after checking schedule* “Yes, ma’am, he was here that Saturday.”

Patient: “I tried to call and didn’t get an answer.”

Me: “Yes, ma’am, our phones are never open on Saturdays.”

Patient: “Why didn’t someone call to tell me he was open?!”

Me: “Excuse me?”

Patient: “There was a threat of snow!” *which didn’t happen* “No one called me and we—” *her and her two daughters* “—missed our appointments!”

Me: “We have a system in place where we call the patients if the office is closing due to inclement weather, but we remained open.”

Patient: “HALF OF ATLANTA WAS CLOSED; WHY DIDN’T YOU CALL?!”

Me: “Because we remained open, ma’am. Would you like to reschedule your appointments?”

Patient: “What are you going to do about this?”

Me: “I can reschedule your appointments, but there is not much else I can do.”

Patient: “You aren’t going to tell the doctor? Don’t you think he would want to know?”

(This eventually had to be transferred to my manager, who informed her the doctor was quite aware he remained open and even though “HALF OF ATLANTA” was apparently closed, the other half was not.)

[florida80]

A Bad Case Of Extreme Entitlement

Bad Behavior, Bigotry, Medical Office, Oregon, Patients, USA | Healthy | June 9, 2018


(I need a trip to the doctor, and the one I am seeing is brand new to me, so I don’t know much about the office. When my husband and I walk in, we are approached by a woman in a wheelchair.)

Patient #1: “If you’re here to see the doctor, there’s a four-hour wait.”

Me: “Seriously?”

Patient #1: “Yeah. It’s really bad. They’ve started using a new system today and they’re having all sorts of trouble with it.”

(A younger woman comes out to take the patient away.)

Husband: “Excuse me, but is it true that if you have an appointment, they’re running four hours behind?”

Young Woman: “Oh, no. That’s just the walk-in clinic. Appointments are running as close to on time as they can get.”

Me: “Thanks.”

(My husband and I go inside and approach the counter.)

Nurse #1: “Hello there. Are you here for the clinic?”

Me: “No, I’ve got an appointment with [Doctor] at three.”

Nurse #1: “All right, then. Let me get some information from you and we’ll get you going.”

(I give her all the pertinent information. She puts it all in, and then her computer beeps and she gives a deep sigh.)

Nurse #1: “I’m sorry. I need to restart the computer, and I’ll have to get your info again. It’s this new system we got. Today is our first day using it and it’s been nothing but trouble.”

Me: “No problem. I understand computers acting up.”

Nurse #1: “Thanks for your understanding.”

(Next to me is another patient trying to get in to see a doctor via the walk-in clinic.)

Patient #2: “What do you mean there’s a four-hour wait? I’m sick. I could die. Why can’t you get me in sooner?”

Nurse #2: “I’m sorry, ma’am. But we’re running behind because of the trouble with our new system. If you don’t want to wait, I can get you an appointment tomorrow morning with your doctor.”

Patient #2: “I don’t have time for that. I’m here now and you will see me now.”

Nurse #2: “I’m sorry, ma’am. You’re going to have to wait.”

Nurse #1: “Okay, [My Name]. Let’s go over that information one more time.” *gives info* “Okay, it took it this time. Here you go. You should be called back shortly.”

Me: “Thank you.”

Patient #2: “Why is she getting in before me? She’s fat. Fat people are always sick. They should have to wait.”

Nurse #2: “She has an appointment with one of our doctors.”

Patient #2: “Then give me her appointment.”

Nurse #2: “We’re not going to do that. Either sit down or take the appointment I’m offering you.”

([Patient #2] continued screaming that “fat people are too sick to see a doctor,” and “I’m more important than everyone here.” She was removed from the office and banned from the clinic.)

[florida80]

Unable To Appoint Them

Extra Stupid, Hospital, Jerk, Patients, USA | Healthy | June 8, 2018


(I am a switchboard operator for a large hospital network with multiple campuses, over 100 specialty clinics, as well as primary care and pediatric offices in several different towns.)

Me: “Health Care Switchboard; how may I direct your call?”

Caller: “Yes, I would like directions to my appointment tomorrow.”

Me: “Certainly, sir, which doctor are you going to see?”

Caller: “I don’t know. Can’t you just tell me how to get there?”

Me: “Well, we have many different locations, so I would need to know which office you are going to in order to give you directions. If you don’t know, I could transfer you to the registration department and they can look up your appointments for you.”

Caller: “NO, I don’t want you to transfer me! I don’t understand why you can’t just give me directions!”

Me: “Well, sir, you haven’t given me enough information. Do you remember anything else about the appointment? Was it to see a specialist about a specific problem? Or maybe for radiology? Or some type of procedure?”

Caller: “I don’t know. Just tell me how to get there!”

Me: “If you don’t know anything about the appointment, I would need to transfer you to registration and they would be happy to help you look it up. We do not have access to your medical records at the switchboard.”

Caller: “No. I already told you not to transfer me! God!”

Me: “Well, sir, I would really like to help you, but I just don’t have enough information. Do you remember anything else about this appointment that you could tell me?”

Caller: “I don’t understand why you won’t help me. This is ridiculous. Now I will miss my appointment and it will be your fault!” *hangs up on me*

[florida80]

As Long As You Don’t Have Any Blue Tits

Doctor/Physician, Extra Stupid, Glasgow, Hospital, Language & Words, Patients, Scotland, UK | Healthy | June 7, 2018


(My stepmum has been unwell for a few months and has been on a number of different antibiotics. Her symptoms aren’t improving, so she goes back to the doctor and my dad goes with her. During the examination, the following takes place.)

Doctor: “I’m going to put you on a stronger antibiotic, but before I do that, I want to make sure you haven’t had reactions to the antibiotic you’re currently on. Have you had any headaches or trouble sleeping?”

Stepmum: “No. I’m tired from the illness, but I have no trouble sleeping.”

Doctor: “Okay, and any stomach issues?”

Stepmum: “No, that’s fine, too.”

Doctor: “Great. Now, this might be a bit sensitive, but have you had any thrush?”

Stepmum: *looks at my dad, confused* “No, but I have a parrot at home!”

Dad: *nearly peeing his pants with laughter* “He’s means a yeast infection, not a bird!”

[florida80]

Has A Wee Problem

Chicago, Hospital, Illinois, Nurses, Patients, Silly, USA | Healthy | June 7, 2018


(I don’t know it at the time, but I have a herniated disc and the painkillers they gave me for the pain just kicked in. I am walking out of the bathroom, holding my cup of pee after giving a urine sample. A nurse is standing outside, and for some reason I think she is there to collect the sample. I walk towards her, then realize she isn’t a pee collector, but it is too late; I already have her attention, so I just start talking, much to my dismay.)

Me: “Hi, do I give this to you?” *holding up the cup to her*

Nurse: *stares* “No… just… put it on the table in the room… wherever you came from.”

(I work in a restaurant, so I know the dead “did this really just happen to me?” look she had after dealing with a seemingly crazy person. I’ll be kicking myself for a while.)

[florida80]

Man, Have They Got A Problem

Canada, Doctor/Physician, Funny Names, Hospital, Ignoring & Inattentive, Nurses, Ontario | Healthy | June 6, 2018


(I’ve gone to the emergency room. I get checked in through triage, and the nurse gives me the appropriate paperwork and sends me to the next waiting area. I drop my paperwork into the tray at the waiting area as instructed and take a seat. There are five or six other people already waiting. Every few minutes, a nurse will call a name and direct that person to an exam room.)

Nurse: “[Female Name that isn’t mine].”

(Nobody responds.)

Nurse: *repeats*

(Still no response.)

Nurse: *looks directly at me* “Are you [Female Name that isn’t mine]?”

Me: *a male, shakes head* “No, that’s not me.”

(The nurse disappears after that. A short while later I’m called by the same nurse and sent to an exam room. The nurse pulls open the curtain and there’s already someone there. She seems surprised by this but directs me to another room and leaves the curtain somewhat open as I sit down. The doctor comes in to see me after a few more minutes.)

Doctor: *reading his papers* “Okay, [Female Name that isn’t mine], looks like you’re here for [not my issue].”

Me: *still a male* “No, I’m [My Name], and I’m here for [my concern].”

(The doctor looked up for the first time and saw me. He was obviously confused, but double-checked his papers and walked out. I saw him go to the occupied room I was sent to initially. I don’t know why they were so insistent on me being that woman.)

[florida80]

Ain’t Nobody Got Time For That

Billing, Hospital, Michigan, Money, Patients, USA | Healthy | June 5, 2018


(Shortly before we met, my husband left his job to start a new one, and his insurance lapsed for a month. During this month, he had to get an emergency appendectomy. A year and a half later, we’re down to the last $1,000 of the $10,000 he owes to the hospital. Due to my medical conditions, I’m a stay-at-home wife and mom to my step-kids, so we have had no choice but to stay with my parents during that time. We’re finally able to see the light out of the debt, and the same hospital calls me. This isn’t the first time they’ve called, but the first time I’ve answered.)

Me: “Hello?”

Caller: “Hello, is this [My Name]? I’m calling to discuss your account with [Hospital]. I see here that you owe $200 for a visit.”

Me: “Yes, I’m aware of that. I had a pretty bad bout with bronchitis, and it didn’t play well with my asthma. I fully intend to pay that $200. But since I’ve been paying you guys $10,000 for my husband’s life-saving operation, we were kind of waiting until that was paid off before paying mine.”

Caller: “Uh… I’m going to send out some financial help paperwork to you, and make a note of this. It was headed to collections, but it’ll put a hold on it for you.”

(I’m not sure if the shock in his voice was because I was intending to pay my debt, or because of how much we had already paid them, but it made me giggle. People can be surprisingly understanding if you explain the situation to them.)

[florida80]

That’s Not Going To Cruci-fix This

Assisted Living, Bizarre, Michigan, Patients, USA, Wild & Unruly | Healthy | June 5, 2018


(I work in the dementia section of a senior living community. We have one resident who is known for her paranoid delusions and her visions of a religious nature. When dementia patients express beliefs that diverge from reality — e.g. that their long-dead spouse is waiting for them in the car, that they are the owner of the facility, etc. — it’s rarely helpful to correct their delusion, because it just makes them more agitated. We just try to keep them safe and calm, and redirect their attention if possible. Sometimes it’s not possible, though.)

Resident: “Did you see them?”

Me: “Did I see what, [Resident]?”

Resident: “The babies. They’re all dead. Satan killed them all, and they’re outside my window.”

Me: “No, I didn’t see them. But I wasn’t looking out the window. Say, [Resident], would you like to join the others in the rec room? We’re having a snack and a singalong.”

Resident: “Attack? Why would I attack you?”

Me: “No, a snack.”

Resident: “No snakes!”

Me: “Okay, how about the chapel? Should we go to the chapel? You could pray for the babies.”

Resident: “Yes, the chapel, that’s good. Let’s go to the chapel.”

(We go to the chapel, which has been known to have a calming effect on this resident in the past.)

Me: “Okay, let’s just have a seat and pray.”

Resident: “TOOL OF SATAN!”

(I turn, just in time to duck the three-foot-long, brass crucifix that is being swung towards my head. The resident, a small, frail lady, apparently snatched it from the altar, and is wielding it like a pick-axe, and her face is contorted in a red ball of rage.)

Resident: “Out! Out, you tool of Satan! You have no power here!”

Me: *knowing that saying, “I’m not a tool of Satan,” isn’t going to convince her of anything* “Oh, s***.”

(I turned and ran. My coworkers heard the commotion, and laughed heartily at the sight of a 6’2″, 250-pound man fleeing from a crucifix-wielding woman half my size. For the rest of my time there, one coworker refused to address me as anything but “Tool of Satan.”)

[florida80]

You Are My Sunshine, My Only Sunshine

Assisted Living, Funny Names, Iowa, Patients, Silly, USA | Healthy | June 4, 2018


(I’m a CNA at a local nursing home. I take care of one elderly gentleman in particular that I’ve developed a very good relationship with. He calls me “Sunshine” because of my sunny demeanor, very blonde hair, and love for yellow scrubs. I am chatting with him one evening when this exchange happens:)

Me: *telling a story* “And my friend said, [My Name], what did you do now?”

Resident: *looks confused* “Sunshine, who is [My Name]?”

Me: *laughing* “[Resident], I’m [My Name].”

Resident: *pondering this for a moment…* “No, you’re not. You’re Sunshine! End of story!”

(It made my day!)

[florida80]

Barking Up The Wrong Vet

Extra Stupid, Florida, Patients, USA, Vet | Healthy | June 1, 2018


(I am working the overnight shift at an emergency veterinary clinic. The phone rings and I answer it:)

Me: “[Clinic]. This is [My Name]; how can I help you?”

Caller: “Is this [Other Clinic]?”

Me: “No, ma’am, this is [Clinic].”

Caller: “Okay, so this is [Owner of other clinic’s office]?”

Me: “No, ma’am. That’s [Other Clinic]. This is [Clinic].”

Caller: “Okay, well, I’m right outside your office at the intersection of [Road #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] and [Road #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]. My dog has an emergency.”

Me: “No, ma’am, that is [Other Clinic]. They are closed because it is two am. We’re [Clinic], which is right down the road. Head south on [Road #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] for about two miles until you go under the overpass, then we’re on your right-hand side.”

Caller: “Okay, are you on the left or the right?”

Me: “We’re on the right-hand side, ma’am.”

(Twenty minutes later she calls back.)

Caller: “I went all the way down to the overpass and didn’t see you, so I turned around. Where is your office?”

Me: “You have to go under the overpass before you can see our office. We’ll be on your right-hand side once you pass the freeway.”

Caller: “Okay, I’ll be right there.”

(It took her another thirty minutes to find our clinic. Her pet’s emergency? He needed a nail trim.)

[florida80]

Barking Up The Wrong Vet

Extra Stupid, Florida, Patients, USA, Vet | Healthy | June 1, 2018


(I am working the overnight shift at an emergency veterinary clinic. The phone rings and I answer it:)

Me: “[Clinic]. This is [My Name]; how can I help you?”

Caller: “Is this [Other Clinic]?”

Me: “No, ma’am, this is [Clinic].”

Caller: “Okay, so this is [Owner of other clinic’s office]?”

Me: “No, ma’am. That’s [Other Clinic]. This is [Clinic].”

Caller: “Okay, well, I’m right outside your office at the intersection of [Road #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] and [Road #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ]. My dog has an emergency.”

Me: “No, ma’am, that is [Other Clinic]. They are closed because it is two am. We’re [Clinic], which is right down the road. Head south on [Road #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ] for about two miles until you go under the overpass, then we’re on your right-hand side.”

Caller: “Okay, are you on the left or the right?”

Me: “We’re on the right-hand side, ma’am.”

(Twenty minutes later she calls back.)

Caller: “I went all the way down to the overpass and didn’t see you, so I turned around. Where is your office?”

Me: “You have to go under the overpass before you can see our office. We’ll be on your right-hand side once you pass the freeway.”

Caller: “Okay, I’ll be right there.”

(It took her another thirty minutes to find our clinic. Her pet’s emergency? He needed a nail trim.)

[florida80]

Puff! And You Have A Doctorate

Extra Stupid, Funny Names, Pets & Animals, UK, Vet | Healthy | May 29, 2018


(I’m taking my cat in for a checkup. My name is Dr. Smith; the cat’s got an odd, definitely non-human name. Let’s say it’s Puffles.)

Receptionist: “Puffles?”

(I get up and come over with the cat in a carrier.)

Receptionist: “Hello, Miss Puffles. So, the cat’s name is Dr. Smith?”

Me: “No. My name is Dr. Smith.”

Receptionist: *squinting at the screen* “It says here that your name is Puffles, and the cat is Dr. Smith.”

Me: “I don’t know how that happened, but it’s wrong.”

Receptionist: “Are you sure?”

Me: “I can assure you that this cat doesn’t have a doctorate.”

(The cat can’t even figure out how to fall off a chair, and yet it gets my PhD!)

[florida80]

Those Poor, Poor, Dolphins

Bizarre, Patients, Pharmacy, USA | Healthy | May 28, 2018


(It’s my second day working for a pharmacy at a local grocery store. We have a display near the register that has animal-themed thermometers like dolphins, seals, whales, etc. A woman walks up and picks up a dolphin thermometer, looking at it for a good minute or so.)

Me: “Hi, did you need help with anything?”

Woman: “Yeah, are these for rectal use?”

[florida80]

Dislocated From Reality

Health & Body, home, Parents/Guardians, Patients, USA, Washington | Healthy | May 27, 2018


(When I was in middle school, I dislocated my shoulder for the first time. Since then, I have dislocated it several times in a few different ways. This is the first time I dislocate it while sleeping. I wake up and realize my arm is not in the right location. I manage to get upright and moving out of my room. I make it to the door to my parents room and knock.)

Me: “Mom?” *muffled grumbling* “Mom, it’s [My Name].” *more grumbling* “My shoulder’s dislocated again.”

Mom: *sleepily* “No, it’s not; you’re dreaming. Go back to bed.”

Me: “Um, no, it’s really dislocated. I need help.”

Mom: “You’re dreaming. Go back to bed.”

Me: “No, it’s dislocated. My arm is six inches longer than normal.”

(There was a flurry of movement as both of my parents realized I was not dreaming and did, in fact, have a problem.)

[florida80]

She’s One Of The Good Ones

Awesome, Canada, Golden Years, Hospital, Inspirational, LGBTQ, Respect Your Elders | Healthy | May 26, 2018


(I work in a hospital. I am a cis woman, but since I am tall and broad-shouldered with short hair, I do occasionally get misgendered by young children, and adults who aren’t wearing their glasses. This doesn’t bother me, particularly because about half the time people are specifically talking about how “tall and handsome” I am, and I will happily take that compliment. When I tell people about these incidents, they usually either apologize or reassure me that I’m very pretty and feminine. However, this elderly gentleman blows my mind with his response.)

Elderly Patient: *to a group of ladies dozing in their wheelchairs by the television* “See? These ladies aren’t nearly as lucky as me; I get a beautiful young woman to stroll around with me, and there aren’t any handsome young men to take them walking!”

Me: *jokingly* “Well, if you’re not wearing your glasses, I can pass for a man!”

Elderly Patient: *completely serious* “Oh, are you trying to tell me something?”

Me: “Oh, no, I just meant with my hair—”

Elderly Patient: “No, no, I think you’re trying to say something. Which do you prefer?”

Me: *very conscious of being in a somewhat conservative, faith-based workplace, where I don’t know most of the staff yet* “Oh, I mean—”

Elderly Patient: “Because let me tell you, it doesn’t matter to me if you prefer one, or the other, or both. None of that matters as much as being a good person.”

Me: “I completely agree—”

Elderly Patient: “You know, I’m 97, and I know I talk too much. I can see I’ve embarrassed you. No, don’t say I haven’t, because I have. But you know what? We’re all individuals in this life. It doesn’t matter which one you want to be. As long as you’re trying to be a good person and not hurt anyone, none of the rest of that matters.”

(For the ten minutes that it took us to walk back to his room, I received something between a lecture and a pep talk about my intrinsic value as a human being, regardless of my supposed trans or non-binary identity. I have heard some awful stories about how people treat the LGBTQ+ community, but this gentleman gave me hope for humanity.)

[florida80]

Butt-Hurt About The Butt-Cream

Bad Behavior, Ohio, Patients, Pharmacy, USA | Healthy | May 26, 2018


(I work in a pharmacy in a large box store. On Sundays, when only one pharmacist is on duty, the pharmacy shuts down for them to take a lunch break. This story is related to me by one of the pharmacists. The gate is down, but can sort of be seen through, and the pharmacist can be glimpsed through the holes.)

Lady: *at the top of her voice* “HEY! HEY, YOU! ARE YOU OPEN?!”

Pharmacist: “Uh, no, ma’am, we reopen in ten minutes. Please come back then.”

Lady: “IT’LL ONLY TAKE A MINUTE! I NEED SOME BUTT CREAM!”

Pharmacist: “Ma’am, we’re closed! Please come back in ten minutes.”

Lady: “BUTT! CREAM! JUST GIVE ME SOME G**D*** BUTT CREAM!”

Pharmacist: “Ma’am, we’re closed! We’ll reopen in ten minutes!”

Lady: “THIS IS RIDICULOUS! I JUST NEED SOME BUTT CREAM!”

(She finally stormed off… two minutes before we reopened for business.)

[florida80]

Eye Think Eye Have A Problem

Bizarre, Hawaii, Hospital, Optometrist/Optician, Patients, USA | Healthy | May 25, 2018


(A woman comes into the ER.)

Woman: “I got bleach in my eyes.”

Me: “All right, ma’am, we have a flushing station over here, and then the doctor will check you out.”

(She’s uncomfortable for an hour, but we get her eyes clean, the eye doctor gives the all clear, and she leaves. Two days later, she comes back.)

Woman: “I was gardening and a palm frond stabbed me in the eye.”

(I’m starting to wonder how good our eye doctor is.)

[florida80]

A Whirlwind Of Stupidity

Extra Stupid, Hospital, Patients, USA | Healthy | May 24, 2018


(I work at a small emergency department, not far from an amusement park. We get a steady stream of minor injuries from the park most days, but this one is unique. A teenage boy who is definitely old enough to know better is brought in by ambulance after he calls 911.)

Doctor: “So, what made you call 911 today? Must have been pretty serious.”

Boy: “Well, I started getting really dizzy. And I felt like I was going to throw up.”

Doctor: “Hmm, well, that could be any number of things. Did you do anything new or unusual today that might have triggered these symptoms?”

Boy: “I felt fine until I went on the Tilt-a-Whirl…”

Doctor: “I… you… I think you’re going to be okay.”

(Yes, he literally called 911 without asking his parents because he got motion sick. No, he didn’t have a developmental disability that would have explained his decision. His older sister showed up shortly after, heard what he’d done, slapped him upside the head, and dragged him out of the department. His parents are not going to be happy with the bill.)

[florida80]

Dislocated From Reality

Health & Body, home, Parents/Guardians, Patients, USA, Washington | Healthy | May 27, 2018


(When I was in middle school, I dislocated my shoulder for the first time. Since then, I have dislocated it several times in a few different ways. This is the first time I dislocate it while sleeping. I wake up and realize my arm is not in the right location. I manage to get upright and moving out of my room. I make it to the door to my parents room and knock.)

Me: “Mom?” *muffled grumbling* “Mom, it’s [My Name].” *more grumbling* “My shoulder’s dislocated again.”

Mom: *sleepily* “No, it’s not; you’re dreaming. Go back to bed.”

Me: “Um, no, it’s really dislocated. I need help.”

Mom: “You’re dreaming. Go back to bed.”

Me: “No, it’s dislocated. My arm is six inches longer than normal.”

(There was a flurry of movement as both of my parents realized I was not dreaming and did, in fact, have a problem.)

[florida80]

She’s One Of The Good Ones

Awesome, Canada, Golden Years, Hospital, Inspirational, LGBTQ, Respect Your Elders | Healthy | May 26, 2018


(I work in a hospital. I am a cis woman, but since I am tall and broad-shouldered with short hair, I do occasionally get misgendered by young children, and adults who aren’t wearing their glasses. This doesn’t bother me, particularly because about half the time people are specifically talking about how “tall and handsome” I am, and I will happily take that compliment. When I tell people about these incidents, they usually either apologize or reassure me that I’m very pretty and feminine. However, this elderly gentleman blows my mind with his response.)

Elderly Patient: *to a group of ladies dozing in their wheelchairs by the television* “See? These ladies aren’t nearly as lucky as me; I get a beautiful young woman to stroll around with me, and there aren’t any handsome young men to take them walking!”

Me: *jokingly* “Well, if you’re not wearing your glasses, I can pass for a man!”

Elderly Patient: *completely serious* “Oh, are you trying to tell me something?”

Me: “Oh, no, I just meant with my hair—”

Elderly Patient: “No, no, I think you’re trying to say something. Which do you prefer?”

Me: *very conscious of being in a somewhat conservative, faith-based workplace, where I don’t know most of the staff yet* “Oh, I mean—”

Elderly Patient: “Because let me tell you, it doesn’t matter to me if you prefer one, or the other, or both. None of that matters as much as being a good person.”

Me: “I completely agree—”

Elderly Patient: “You know, I’m 97, and I know I talk too much. I can see I’ve embarrassed you. No, don’t say I haven’t, because I have. But you know what? We’re all individuals in this life. It doesn’t matter which one you want to be. As long as you’re trying to be a good person and not hurt anyone, none of the rest of that matters.”

(For the ten minutes that it took us to walk back to his room, I received something between a lecture and a pep talk about my intrinsic value as a human being, regardless of my supposed trans or non-binary identity. I have heard some awful stories about how people treat the LGBTQ+ community, but this gentleman gave me hope for humanity.)

[florida80]

Butt-Hurt About The Butt-Cream

Bad Behavior, Ohio, Patients, Pharmacy, USA | Healthy | May 26, 2018


(I work in a pharmacy in a large box store. On Sundays, when only one pharmacist is on duty, the pharmacy shuts down for them to take a lunch break. This story is related to me by one of the pharmacists. The gate is down, but can sort of be seen through, and the pharmacist can be glimpsed through the holes.)

Lady: *at the top of her voice* “HEY! HEY, YOU! ARE YOU OPEN?!”

Pharmacist: “Uh, no, ma’am, we reopen in ten minutes. Please come back then.”

Lady: “IT’LL ONLY TAKE A MINUTE! I NEED SOME BUTT CREAM!”

Pharmacist: “Ma’am, we’re closed! Please come back in ten minutes.”

Lady: “BUTT! CREAM! JUST GIVE ME SOME G**D*** BUTT CREAM!”

Pharmacist: “Ma’am, we’re closed! We’ll reopen in ten minutes!”

Lady: “THIS IS RIDICULOUS! I JUST NEED SOME BUTT CREAM!”

(She finally stormed off… two minutes before we reopened for business

Share on Reddit

[florida80]

Eye Think Eye Have A Problem

Bizarre, Hawaii, Hospital, Optometrist/Optician, Patients, USA | Healthy | May 25, 2018


(A woman comes into the ER.)

Woman: “I got bleach in my eyes.”

Me: “All right, ma’am, we have a flushing station over here, and then the doctor will check you out.”

(She’s uncomfortable for an hour, but we get her eyes clean, the eye doctor gives the all clear, and she leaves. Two days later, she comes back.)

Woman: “I was gardening and a palm frond stabbed me in the eye.”

(I’m starting to wonder how good our eye doctor is.)

[florida80]

A Whirlwind Of Stupidity

Extra Stupid, Hospital, Patients, USA | Healthy | May 24, 2018


(I work at a small emergency department, not far from an amusement park. We get a steady stream of minor injuries from the park most days, but this one is unique. A teenage boy who is definitely old enough to know better is brought in by ambulance after he calls 911.)

Doctor: “So, what made you call 911 today? Must have been pretty serious.”

Boy: “Well, I started getting really dizzy. And I felt like I was going to throw up.”

Doctor: “Hmm, well, that could be any number of things. Did you do anything new or unusual today that might have triggered these symptoms?”

Boy: “I felt fine until I went on the Tilt-a-Whirl…”

Doctor: “I… you… I think you’re going to be okay.”

(Yes, he literally called 911 without asking his parents because he got motion sick. No, he didn’t have a developmental disability that would have explained his decision. His older sister showed up shortly after, heard what he’d done, slapped him upside the head, and dragged him out of the department. His parents are not going to be happy with the bill.)

[florida80]

Better Late Than Never!

Australia, Language & Words, Medical Office, Patients, Silly | Healthy | May 23, 2018


(In Australia, certain medical costs are covered by Medicare for everyone and some only for specific populations. A person with a chronic disease can access some funding for allied health visits through a program colloquially called a Care Plan. Word of mouth from friends or family often makes people aware of this.)

Elderly Female Patient: “My friend told me I should ask you about family planning. “

Doctor: *taken aback* ” Did you mean family planning? Because that’s things like contraception.”

Patient: “OH! ” *laughter*

Doctor: “Oh, you meant a Care Plan!” *more laughter from both* “Unless you did want to have a baby?”

[florida80]

Eye See Death

Bad Behavior, British Columbia, Canada, Optometrist/Optician, Patients, Vancouver | Healthy | May 21, 2018


(A customer and her husband have walked in and I go over to help them find some glasses. During our conversation, I ask the wife if they’ve seen an optometrist, as we have one on staff that accepts walk-ins.)

Customer: “Yes, we’ve already seen an optometrist. Several, actually. It took us a long time to find one that we like.”

Me: “Oh, I’m sorry to hear that. I’m glad that you found one that you liked.”

Customer: “Yes, they were all so awful. One was so bad that we had to report him to the Board of Optometrists!”

(I usually avoid getting into the politics and gossip regarding other optometrists, so I try to keep my response vague. The wife seems to be getting more agitated the more she talks about it.)

Me: “Oh, I’m sorry to hear about that.”

Customer: “Well, I heard he’s dead now, anyway, so that’s good!”

Me: “Wow… That’s actually really horrible.”

Customer: “Oh. I guess I shouldn’t say things like that, should I?”

(The customer shrugged and turned to ask her husband a question, completely unfazed. I’ve worked all kinds of retail over 15 years now, and I’ve never heard something so awful come out of someone’s mouth before. I left them alone to look and never helped the couple again.)

[florida80]

Carrot Top, Meet Carrot Bottom…

Doctor/Physician, Extra Stupid, Medical Office, Patients, Rude & Risque, USA | Healthy | May 18, 2018


(I’m a medical student. My neighbor who is a doctor tells me this story. She has a patient with something stuck.)

Neighbor: “So, you were cleaning the kitchen naked, tripped, and ended up with a carrot up your rectum?”

Patient: *red-faced* “Yes…”

Neighbor: “Honey, I’m a doctor. This is far from the weirdest case I’ve had. I also don’t have the right to comment on people and their experiments.”

Patient: “So, when will I get this out?”

Neighbor: “After the proctologist sees you.”

[florida80]

Wasn’t Going Through Labor Enough?

Australia, Hospital, Jerk | Healthy | May 11, 2018


(I work in a busy maternity ward, and I’m constantly amazed at how many people will show up to visit someone who’s just given birth. Your ex-boyfriend’s best friend’s ex-girlfriend’s third cousin from grade school will show without batting an eyelid. The following exchange is unfortunately very common:)

Visitor: “Hi, I’m here to see Lisa Jones.”

Me: “I’m sorry, I don’t have anybody named Jones. Is there another name she might be using?”

(Even people who are married often book in under their maiden name, as a way of not getting too many visitors, and elderly people often assume the woman’s name is the same as her partner’s, even if they’re not married, because they can’t imagine letting the hospital know you’re having a baby out of wedlock!)

Visitor: “She must be here; she was only born this morning.”

Me: “Wait, is that the baby’s name? I need the mother’s name. She’s the patient. As the baby’s name isn’t registered yet, all babies are listed as ‘Baby of [Mother].’”

Visitor: “The father is Dick Jones.”

Me: “I’m sorry, I need the mother’s name; otherwise, I can’t help you.”

Visitor: “I think her name might be Ann.”

Me: “I honestly can’t help you if you don’t know her name.”

Visitor: “Couldn’t you just check the fathers’ and the babies’ names?”

Me: “We. Have. No. Record. Of their names. Only the mothers are admitted as patients.”

(At this point, even if there’s only one patient on the ward named Ann, and I KNOW that’s who you’re looking for, there’s no way you’re getting in to see her if YOU DON’T EVEN KNOW HER NAME!)

Me: “Well, could you call her? Or the father? I’m sure he can tell you what name she’s using.”

Visitor: *doubtfully* “Well, I don’t really know him.”

(So, you don’t know the mother, as you, “think her name might be Ann,” and you don’t really know the father, usually a vague acquaintance such as, your partner plays football with him, and you maybe know the mother by sight, but you think it’s appropriate to come see her in the, hospital hours after she’s given birth?!)

[florida80]

Not Seeing Eye To Eye On This

Iowa, Jerk, Medical Office, Patients, USA | Healthy | May 10, 2018


(It is important to note that every state in the USA has their own laws about eyeglass prescriptions. It is most common in Iowa for optometrists to write prescriptions that only last for one year, though they could write one that would be valid for up to two years. One day, I get this phone call.)

Me: “Thank you for calling [Optometrist]’s Office. My name is [My Name]. How can I help you today?”

Customer: “Yes, hello! I ordered a box of contacts from you guys about a month ago, for my son, and he says these ones aren’t working. He’s got blurry vision. I know the doctor changed his script a couple times and I just want to make sure the most recent one was ordered.”

Me: “Sure. I’ll pull his file and take a look. Please hold.”

(I go to have a look at the file and my heart sinks. It’s April, and this kid had his eye appointment last June. Kids tend to have a lot of changes in their vision thanks, in part, to hormones. Not only that, but he came back three times with the same complaint of his contacts not working. All of that was within thirty days of his appointment, so his script was finalized in July. And Mom waited to order… until March. I steel myself and pick up the phone.)

Me: “Thank you for holding, ma’am. It looks like the most recent prescription was what we ordered for your son. It is accurate.”

Customer: “Well, he can’t see out of them! Can you take this box back?”

Me: “Is the box unopened? We can do a refund for the box if it is, but we can’t take back an opened box for hygiene reasons.”

Customer: “Of course it’s opened! He’s been wearing them! But they are wrong now.”

Me: “I’m sorry, ma’am. The order was placed correctly. We put the same strength that your son told us worked, and so there’s nothing we can do. At this point, he’s almost due for another eye exam, as it is.”

Customer: “So, you’re saying I’m just out, what, $75?”

Me: “I’m sorry, but yes. He saw the doctor last July, and it’s been almost a year. It’s possible his eyes have changed.”

Customer: “That’s just ridiculous! This is the worst service I’ve ever gotten. I’m never bringing him back to your office!”

(And she hung up on me. I’m sorry, but who waits eight months to order contacts and THEN complains? Next time, don’t wait so long!)

[florida80]

Time To Make A Stand

Charleston, Hospital, Revolting, USA, West Virginia | Healthy | May 9, 2018


(My parents and I are sitting in the ER waiting room, waiting for my mom’s test results to come back. It’s very early in the morning, and the waiting room is quite small, so the few of us in there are all within eyesight of each other, except one woman sitting on the other side of a pillar from us. We’ve been there for a few minutes when a nurse comes in, carrying an armload of cleaning supplies. She walks over to the woman behind the pillar.)

Nurse: “Where was that man sitting?”

Woman: “Oh, three chairs over from me.”

(You can see everyone in the room count three chairs over from this woman… where another woman happens to be sitting. As soon as she realizes this, she tenses up and the guy next to her recoils away. The nurse awkwardly approaches.)

Nurse: “I need to clean this chair. The man who was sitting there had an… um… accident in his pants.”

(She immediately gathered all of her stuff and moved chairs, whispering somewhat-panicked statements to her male companion about whatever it was she was sitting in without realizing. We were called back before her, but the rest of the time we were there, she was sitting on the edge of her new chair, trying to touch as little as possible. You know you’re having a bad day when you’re in the ER at 1:00 am and find out you’re sitting in a stranger’s “accident.”)

[florida80]

Getting Them To Understand Is Like Pulling Teeth

Bad Behavior, Dentist, Non-Dialogue, USA, Wisconsin | Healthy | May 8, 2018


When I was eight years old, my older sister’s school had an anti-drug campaign. She came home from school one day and lectured me to never, ever take drugs. I looked up to my sister, so I solemnly promised her I wouldn’t.

About a week later, my dad took me to the dentist to get some baby teeth pulled. I was alone in the room with the dentist while my dad was in the waiting room. The dentist told me he was giving me some analgesia. I asked what that meant, and he explained that it was a drug that would make me not feel any pain.

I told him, “No, no drugs,” and refused to let him near me with the analgesia. For some reason, he did not go out to the waiting room to confer with my dad. Instead, he went ahead and pulled three teeth from an eight-year-old girl without using analgesia or any pain relief.

After a few minutes of him pulling my teeth, the burglar alarm went off in the clinic. There was no break-in, though. Apparently, my screams of pain perfectly mimicked the sound of breaking glass, fooling the alarm system. We never went back to that clinic.

[florida80]

Trash Can Make You Nauseous

Hospital, Ignoring & Inattentive, Jerk, Lazy/Unhelpful, Nurses, Pennsylvania, USA | Healthy | May 7, 2018


(I have the stomach flu, and have spent the night throwing up, with diarrhea. Dehydrated and in pain, I go to the emergency room. I’m trying to do something to distract myself from the pain, so I turn on the TV in the room. The channel buttons don’t work, so it’s stuck on a staged reality show that features a lot of yelling and fighting. The nurse comes in while it’s on commercial.)

Nurse: “Okay, you are so dehydrated the doctor wants you on IV fluids for a while before we run more tests. Oh, what are you watching? Oh, this show is so trashy; I can’t believe it. Who would watch a trashy show like this. Do you like this?”

Me: “It’s what was on.”

Nurse: “Oh, wow. I can’t believe how trashy this is.”

(She stops and turns to watch the TV, ignoring me. It isn’t until the next commercial break that she finally turns and puts the IV in my arm, then leaves without attaching the saline. I start dry-heaving again, and she comes back in to give me a bucket to throw up in.)

Nurse: “Didn’t I attach the saline? I must have been distracted by that trashy TV show you like. What are they doing now?”

(She watches until the end of the episode, while I deal with waves of nausea, then finally comes back with the saline drip.)

Nurse: “Oh, my God, it’s another episode! Are they running a marathon? Who watches this trash?”

(She fiddles with the saline drip for a while, while watching the TV, and then stands and watches until the next commercial break. As soon as she leaves, I turn off the TV. She comes back in a moment later with another nurse.)

Nurse #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Why didn’t you start the anti-nausea medicine?”

Nurse: “I only just got the IV on her.”

(I was finally medicated, and as it kicked in, I drifted off into sleep. I was woken up by the TV being turned back on, and the nurse standing there watching it. She caught me watching and shook her head, muttering about the trashy show.)

[florida80]

Kentucky-Fried Cure

Extra Stupid, Hospital, Jerk, Kentucky, Patients, USA | Healthy | May 6, 2018


I work in a very large trauma ER, and we are very busy. I see a lot of weird things, but this one stands out.

A mother brings her 17-year-old daughter in for a “fever.” The registration clerk asks how high the fever is. Mom says, “100.” This is not really an emergency fever unless you have maybe an immune deficiency or are in cancer treatment.

The clerk asks how long she’s had the fever. Mom says, “Like, a day.” The pediatric ER is very busy that day, so they end up waiting about an hour. Halfway through, I look over into the waiting room. The daughter is on her phone, looking as healthy and happy as can be. Mom is nowhere to be seen, but since the daughter is an older teen, I don’t think much of it. Maybe she went to move the car or something.

Ten minutes later, the mom comes back… with fried chicken. They both proceed to eat chicken in the waiting room full of sick people until the daughter is called back. She is almost immediately discharged.

[florida80]

The Root Of Your Problems

Bad Behavior, Dentist, Lazy/Unhelpful, Minnesota, USA | Healthy | May 5, 2018


(I am the patient in this story. After many, many years of not receiving dental treatment, I finally get good dental insurance and make an appointment with a dentist. After the x-rays come back, I have in total 14 cavities and severe sensitivity in a majority of my teeth, and I need one root canal. After many visits, I am finally down to the root canal. So far, for a majority of my appointments, the dentist has been rough, short-tempered, and pissy. I am on a time limit to get all this work done, so I just live with it. Sadly, my final appointment does not go well.)

Dentist: *jerks my head* “Oh, s***.”

Me: “Everything okay?”

Dentist: “We are going to have to stop here and send you to someone else.”

Me: “Why?”

Dentist: “I broke a drill bit in one of your roots.”

Me: “I am fine with being sent to someone else, but my insurance ends tomorrow; this root canal needs to be done.”

Dentist: “Don’t worry; it will be done. We are sending you to our specialist. He is really good at root canals.”

Me: *skeptical* “Okay, as long as it gets done.”

(Next day:)

Specialist Dentist: “I don’t know how they managed to break a bit in your root, but the good news is that it broke on the torque, so it sealed the root. We can leave it in and just finish the root canal.”

Me: “Fine, let’s just get this done.”

(Another hour later, as they finish drilling the rest of the roots…)

Specialist Dentist: “We are finished. Schedule your next appointment for the filling and the crown.”

Me: “Um, no, you need to fill this and put the crown on. My insurance ends today; I do not have $1,600 to pay out-of-pocket for this.”

Specialist Dentist: “We can’t finish this today; you’re not scheduled for that.”

(After that, they made me leave. It has been four months, and two of the fillings they did have fallen off, the tooth with the unfinished root canal has cracked, and the broken fillings have exposed nerves. I managed to scrape together enough money to fix one of the fillings, but the other broken filling is out of the budget, and so is the unfinished root canal. It’s pretty bad when a filling falls off while eating pancakes.)

[florida80]

Name Change Approved

Australia, Hobart, Language & Words, Patients, Pharmacy, Tasmania | Healthy | May 4, 2018


(A customer is picking up a regular prescription medication but he also wants something else.)

Customer: “Can I also have some ‘Stuffy Nose Squirts’?”

(He wanted a decongestant nasal spray.)

[florida80]

There Will Not Be Blood

Blood Donation, Ignoring & Inattentive, New Zealand | Healthy | May 2, 2018


(Due to having a serious illness as a kid, I’ve had countless numbers of blood tests. When I am old enough to donate blood, I do so willingly, but knowing that my veins are now difficult to find, I always request an experienced technician. This is on all my paperwork, for their benefit as well as mine. This is my fourth or fifth donation, so I know the drill fairly well. It usually takes 15 to 20 minutes.)

Head Technician: “So, I understand that you’ve got difficult veins! That’s not a problem, but I was wondering if you would mind if we get one of our senior technicians to have a practice with you? He’s requested some further experience on veins like yours. I’ll be watching him and with him the whole time.”

Me: “That sounds fine.”

(The head technician brings over a young man, and they prep everything accordingly. Then, at the point where he has to place the needle in, the head technician walks away!)

Young Tech: “Oops! Let me try again.”

(To my mildly-suppressed horror, he tries to find a vein five times!)

Me: “Um, is everything going okay?”

Young Tech: “Sorry, this won’t take too long. I’m just a bit nervous! Are you still okay?”

Me: “Um, yup, just do what you have to!”

(Trying to be helpful, I endure another ten minutes of him attempting to find the vein in my right arm, and missing every time.)

Young Tech: “It looks like this arm is useless, so I’m going to try your left arm!”

Me: “Um, okay?”

(The head technician wanders past and nods approvingly. The young tech gets my left arm set up. At this stage I’m not really into it, but feel like I’m committed, and I’m beginning to feel a little faint.)

Young Tech: “Here we go!”

(Here we do not go. After another twenty minutes of being used as a pin cushion, the young tech calls the head technician over.)

Head Technician: “Oh, well, it looks like we’ve exhausted both arms today! How much blood did we get?”

Young Tech & Me: “None.”

Head Technician: “Oh. Well, we can try again tomorrow!”

(As I am leaving, one of the nurses passes by and asked how things went. I explain, and she is aghast.)

Nurse: “It’s his first day!”

(I marched back to the head technician, who brushed off my concerns, even though all my paperwork said I had tricky veins and needed an experienced technician. The next day, I had deep blue bruises on both my arms from my mid-forearm to almost my armpit, which lead me to being spoken to by my managers about drug use. I didn’t go to give blood the next day!)

[florida80]

I’m Your OBGYN; I’m Here All Week

Awesome, Doctor/Physician, Illinois, Medical Office, Silly, USA | Healthy | April 30, 2018


(For the better part of the last decade, I have been to one specific OBGYN for all of my reproductive system’s many faults. He is a very short and stout man with a Slavic accent, the bedside manner of an angel, and the most wisea** sense of humor this side of the Mississippi. Here’s some of my favorite quotes from him over the years:)

OBGYN: *during my first pelvic examination* “Are you flexible? You surely are! I must have a Cirque Du Soleil star on my table!”

Me: “You know, most men buy me dinner first before asking me that!”

OBGYN: “Oh, honey, I couldn’t afford you.”

(The results of my first exam:)

OBGYN: *bursts into the room, waving a packet of papers around* “Good news! It’s all in your head!”

(I am diagnosed with Vaginismus, a condition that has both psychological triggers and a physical response, which has been carefully controlled since the diagnosis through therapy and physical therapy. I am just happy it doesn’t require surgery.)

OBGYN: *after a two-year lapse where I haven’t seen him since I’d moved* “You’re still alive?! Gosh darn, I must be doing my job too well!”

OBGYN: *after explaining my problems with birth control* “Oh, that just means your body hates estrogen. It’s not terribly uncommon for this reaction, but considering your other allergies, I think there’s one last thing we can try, and I’m very hopeful for it!”

OBGYN: *after that fails, rendering me unable to use all conceivable forms of birth control* “Well, we’re f***ed. Well, mostly you, although probably not as much as you used to anymore. I’m not helping, am I?”

OBGYN: *after I come in with a history of cyst ruptures* “Don’t worry! All we have to do is get you on some hormonal birth control, and it should clear those right… Oh, yeah. Oh. Well, have you ever considered traveling back in time and being born as a man?”

OBGYN: “Please quit coming in; you are making me actually work!”

OBGYN: “Have you ever considered becoming a nun? It might go better for you.”

OBGYN: “Look, I know a guy who knows a guy, and I could get you a new uterus set up, but apparently that’s illegal, so instead, let’s just try managing the crazy.”

OBGYN: *five years after my first exam with him* “You’re still flexible! I still can’t afford the dinner bill, though.”

(Considering all the horror stories I’ve heard about terrible OBGYN’s, I am so blessed to have this crazy Slavic man in charge of my health with his humor and knowledge!)

[florida80]

Fat Chance Of Being Taken Seriously

Bad Behavior, Bigotry, Doctor/Physician, Medical Office, Texas, USA | Healthy | April 27, 2018


(I have scheduled a doctor’s appointment because I finally have a job with health insurance. I am experiencing a relatively minor issue with irregular periods, which I also mention to the nurse. She writes my concern down and leaves the room. The doctor comes in a few minutes later.)

Doctor: “I hear your period is weird.”

Me: *surprised by her blunt introduction* “Yes. And I’d really like to know why.”

Doctor: “My first thought was that you’re probably fat, but you’re actually healthy. So, let’s run some tests.”

Me: “Wait. If I was fat, you would have just told me to go on a diet and not checked for something else?”

Doctor: “Well, yeah, that’s usually the reason.”

Me: “What if they had something serious?”

Doctor: “It’s never serious.”

(I was too nervous to say anything. After getting my blood drawn and an ultrasound, I asked the front desk if I could see a different doctor next visit. At least the nurse looked embarrassed the whole time.)

[florida80]

Well, That’s A First (Name)

Colorado, Jerk, Medical Office, Nurses, Patients, USA |
Healthy | April 26, 2018

(I am in the waiting room at a large, multi-doctor medical practice, so there are many people in the room. A nurse enters and calls:)

Nurse: “Williams.” *a few people look up* “[First Name] Williams?”

(Everyone goes back to what they are doing. The nurse again calls out the name, but no one answers, so she starts to walk away. As she passes, a woman rises, tosses down the magazine she was perusing, sighs audibly, and hisses:)

Woman: “That’s me, but I didn’t give you permission to use my first name; you will address me as, ‘Mrs. Williams’!”

(In response, the nurse turns to address the room, smiles broadly, and calls:)

Nurse: “Mrs. Williams?”

(Two other women in the room stand and look at each other and the nurse quizzically.)

Nurse: “Mrs. [First Name] Williams?”

(Several people, having heard the whole interaction, audibly chuckled as two women sat back down and “Mrs. Williams” turned red, glared at everyone, and followed the nurse to the back.)

[florida80]

Not A Healthy Conversation

Bad Behavior, Medical Office, Patients, UK | Healthy | April 24, 2018


(I work for the UK National Health Service. This particular branch receives referrals for patients, and my job is to phone the patients to offer our service and get more info on their health, lifestyle, etc. Because of the nature of the branch, most people I speak to are in their 70s to 90s — and a few older! — but I do get the occasional younger person. I can see from this particular patient’s file that she is in her mid-30s.)

Me: “Good morning. Is this Mrs. [Patient]?”

Patient: *deep, gravelly voice* “Yes.”

(I am shocked because she is in her 30s, but she sounds at least 89.)

Me: “I’m calling from—” *quickly explains service and what we offer*

Patient: *almost before I finish speaking* “Yes, please. Anything to help.”

Me: “Fantastic. I’ll just go through a few some questions about your health, and we’ll see what would be best for you.”

(I begin with the standard questions, and she tells me the medical conditions she suffers from, which include severe COPD and bronchitis — evidenced by her gravelly voice and breathlessness when she talks. She has several other conditions; in short, she’s generally not in good health.)

Me: “Do you smoke?”

Patient: “Yes. About 60 a day.”

Me: *bangs forehead against desk*

(The job required I ask if she wanted help in stopping, but I knew before she even answered that she was going to refuse. I guess she wasn’t as desperate about her referral as she said she was. I left that temp post two weeks later.)

[florida80]

A Bad Joke, No De-Nile

Medical Office, Punny, USA, Washington | Healthy | April 23, 2018


(I schedule appointments at an OB/GYN office. One day, a woman calls in needing to be seen; she has just learned she is about three months pregnant.)

Patient: “I thought I had food poisoning or something from my trip to see the pyramids, but my symptoms lasted so long I thought I should take a pregnancy test. Positive! I’m so excited!”

Me: *hardly able to contain myself that I can use this joke* “Sounds like you did catch something on your trip. You have the Egyptian flu: you’re going to be a mummy!”

[florida80]

Has No Idea What They Are Talking About

Call Center, England, Ignoring & Inattentive, UK | Healthy | April 22, 2018


(I am seventeen years old, and claim disability benefit. Part of my autism means that I cannot speak over the phone — I literally start shaking and have a panic attack if my phone so much as starts ringing. Usually this is not a problem, as my mum will talk for me if it’s an urgent call, and the words, “Does not speak on phone,” are plastered all over my documents and disability claim form. Unfortunately, though, we’ve had some variation of this conversation too many times.)

Caller: “Hello, this is [Disability Allowance]. What can we do for you today?”

Mum: “Hi, I’m calling on behalf of my daughter.” *explains problem*

Caller: “Okay, [My Name]—”

Mum: “No, I’m her mother.”

Caller: “You’re not [My Name]?”

Mum: “No.”

Caller: “Oh, okay. Who are you? Are you the power of attorney?”

Mum: “No, I’m just her mother. She can speak for herself, just not over the phone.”

Caller: “That’s not allowed. We have to speak to [My Name].”

Mum: “But she can’t—”

Caller: “We’re not allowed to have this discussion with you without her direct consent, even if you are a blood relative. Is she there?”

Mum: “Yes, but—”

Caller: “Please pass us over to [My Name], or I will have to terminate this call. All she needs to do is give consent for you to talk on her behalf.”

Mum: *giving me an apologetic look* “So, let me get this straight… You want my autistic daughter to talk to you over the phone, to tell you she can’t talk over the phone?“

Caller: “Yes.”

[florida80]

No Need To Get Catty About It

Brazil, Drug Store, Jerk, Pets & Animals | Healthy | April 21, 2018


(I go to a human drugstore to get a new insulin vial for my diabetic cat, since his last one is expired. He’s been diagnosed and treated for four months now, and I have been handling his insulin shots every day, twice a day, ever since. I bring the old box with me, so I’m sure I’ll get the right one. In Brazil, you can have insulin over the counter, no prescriptions needed. Also, every drugstore has a fidelity card that offers discounts, and most of the health cares have partnerships that give you discounts; you just have to show your health care card. A third way to get a discount — a big one — is when you register with the manufacturer; it’s a long form you have to fill, with your doctor’s information, treatment details, etc.)

Me: “Hi, I’d like a small vial for this insulin.” *hands the box* “I also would like to check both fidelity and health care discounts.”

Employee: *cheerful* “You know, you could get the manufacturer’s discount for it.”

Me: “Yeah, I know, but it’s for my diabetic cat, so they couldn’t take us.”

Employee: *makes weird face*

Me: *uncomfortable, trying to be cheerful* “Yeah, unfortunately they didn’t accept felines for that. That’s a ‘humans-only’ kind of benefit.”

Employee: *goes to hand me the vial, backs off, looking at me as if I’m a child* “You know this needs to be kept on the fridge, right?”

Me: “Yeah, I know. I also need a ten-pack of syringes.”

Employee: *still making the weird face* “Syringes for what?”

Me: “Uh, insulin. I need the smaller ones, because he only takes two units at a time.”

Employee: *proceeds to teach me how to use the syringes, very patronizingly, ignoring the fact that I may know how to do it since I just gave her an empty box of insulin* “What gauge size you need?”

Me: “I never had to choose between gauge sizes, but since he’s a cat, I believe the smaller ones.”

Employee: “What size is he?”

Me: “Uh, cat size? About four kilos.”

Employee: *weird face*

Me: “Sooo, I guess I’ll take the small ones.”

Employee: *reluctantly gives me my stuff, still looking at me as if I was committing a crime*

[florida80]

Pressured To Squeeze Out Any Answer

Health & Body, High School, Students, Teachers, Texas, USA | Healthy | April 20, 2018


(I’m in anatomy and physiology class, self-grading a test we just did on the cardiovascular system. Since everyone’s grading their tests as a class, the teacher is going over the questions and answers aloud. As is the case on every test, some of the answers are flexible, as long as she can understand what you were trying to refer to.)

Teacher: “Numbers 52 and 53: what instruments are used to measure blood pressure? ‘Stethoscope,’ and I’ll take, ‘blood pressure cuff.’ If you said, ‘sphygmomanomet er,’ I’ll take that, too.”

Student #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “I put, ‘blood pressure band.’”

Teacher: “Yeah, that’s close enough; I’ll take that, too.”

Student #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : *somewhat sheepishly* “I put, ‘squeezy pressure thing’…”

(Everyone bursts out laughing, even [Student #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) ] and [Teacher].)

Teacher: *between giggles* “‘Squeezy pressure thing’! I’ll take that!”

[florida80]

Looks Like They Already Had Their Drugs

New York, Pharmacy, Rude & Risque, USA | Healthy | April 19, 2018


(I have just started my first job at a local pharmacy and convenience store, and it is my third day of training. I am standing behind the counter with an older coworker of mine. We hear the door open, and look over.)

Customer: *quickly walks through the doors and to the other end of the floor, where the pharmacy is*

Me: *looking at my coworker* “Was she…”

Coworker: *taking a sip of an energy drink* “…not wearing any pants? Welcome to the job, kid.”

Me: “…”

[florida80]

At Least He Told The Tooth

Bad Behavior, Dentist, France, Patients | Healthy | April 18, 2018


(I study dentistry in France, where you work at a dental clinic starting on your fourth year. Every half day, you’re in a different service. For example, on Tuesday mornings, I take care of cavities and the like, and on Friday afternoons I remove teeth. To remove a tooth, you obviously have to anesthetize the patient locally, and, for medical reasons, you cannot do that if the patient has taken drugs recently — especially cocaine — or you could cause them to have a heart attack. Although it is a rare occurrence and most likely wouldn’t happen anyway, we still can’t knowingly inject a drugged patient with adrenalin, which is part of our anesthesiant. A patient I know from a different service comes to have a tooth removed. Since I’ve already seen him and his file, I know he is a drug addict. On this particular day, he is acting very “twitchy.”)

Me: *after five minutes of chatting about the treatment I already performed on him while we set up the operation table* “So, have you taken any drugs lately?”

Patient: “You have to be more precise; I’ve been on drugs my entire life!”

Me: “Hm, how about that last week?”

Patient: “Sure.”

Me: “What have you taken?”

Patient: “A bit of everything, really.”

Me: “What about cocaine?”

Patient: “Oh, yeah.”

Me: “In the last three days?”

Patient: *more or less jokingly* “Are you the police? Why are you questioning me?”

Me: “Well, sir, I can’t anesthetize you if you’ve taken cocaine recently; that could cause you to have a heart attack. I personally don’t care; it’s for your sake. So, when’s the last time you’ve taken cocaine?”

Patient: “Hm… Half an hour ago.”

(I resisted the urge to face-palm and informed the patient that I could not legally or ethically remove his tooth. He told me that he had come plenty of times, been anesthetized and never had any issue, but I still refused and sent him away. I told him to come back clean after the weekend and wrote about the incident in his file, warning the next student to check whether he is clean or not. He will probably come back high as a kite and just lie about having taken anything, but at least it will not be my responsibility, then.)

[florida80]

Ultrasound Taking Ultra Long

California, Doctor/Physician, Medical Office, Sacramento, Students, USA | Healthy | April 17, 2018


(I am 37 weeks pregnant and am having an ultrasound on my baby to monitor his kidneys, which are enlarged, but otherwise healthy. A very nice student tech is doing the ultrasound under the watchful eye of the attending OB/GYN and the supervising tech, who are viewing the video in the next room. The student is being very careful and thorough, trying to get good pictures of every structure, and is taking a LONG time. Finally, the supervising ultrasound tech comes in, cackling, and addresses the student.)

Supervisor: “Dr. [OB] says if you keep her in here much longer, she’s going to have to deliver her right on this table.”

(She wasn’t too far off; I went into labor shortly afterward!)

[florida80]

Asking Some Fresh Questions

Food & Drink, Indiana, Medical Office, Nurses, USA | Healthy | April 16, 2018


(I have recently gotten pregnant with my first child, and am at my OB/GYN having an initial consult with a nurse practitioner who appears to be in her mid-50s. We are going over restrictions now that I’m pregnant. My family are avid fishermen, and my husband and I regularly eat the freshwater fish we catch.)

Nurse Practitioner: “Here’s a pamphlet on fish and seafood. Research has really helped recently, so there’s a comprehensive list of what types of fish are safe and which ones you should limit.”

Me: *looking over list, and noticing it’s only ocean fish* “Okay, but what about freshwater fish? Are there risks or restrictions on those?”

Nurse Practitioner: “It should be on the list; they have types listed there.”

Me: “No, I know, but these are all ocean fish: salmon, tuna, cod, etc. I’m talking about freshwater fish. My family and I catch and eat locally, and at our cabin in Minnesota:perch, bluegill, northern pike. Are those okay?”

Nurse Practitioner: “I’ve literally never had anyone ask me that.”

Me: “Really?”

Nurse Practitioner: “I guess I don’t get many patients who fish! I’d say it’d be okay to eat those as long as you ensure that they’re cooked thoroughly.”

(It surprised me that in a rural area, a nurse practitioner with that much experience wouldn’t have come across that before!)

[florida80]

Context Is Thicker Than Blood

Bizarre, Germany, Medical Office, Patients | Healthy | April 13, 2018


(I’m standing at the reception desk of my doctor’s office when suddenly I hear a woman yell:)

Woman: “I don’t have blood anymore!”

(I do a mental double-take since the receptionist seems completely unfazed.)

Woman: “Mrs. [Receptionist]! I don’t have blood anymore!”

(The receptionist looks up, smiling benevolently. Just as I start to wonder what the heck is going on, a female doctor’s assistant walks up to the reception desk, trailed by a courier carrying a sealed box.)

Doctor’s Assistant: “Mrs. [Receptionist], the courier is here; all the blood samples will be sent out now.”

(Finally, it clicked. So, there wasn’t a vampire phlebotomist on the loose!)

[florida80]

Helping Is In Their Blood

Awesome Workers, British Columbia, Canada, Medical Office, Patients, Victoria, Volunteer | Healthy | April 11, 2018


(I donate blood regularly. One time, when they insert the needle, I immediately feel lightheaded for a second or two. Since I have not yet lost more than a few drops of blood, definitely not enough to cause a significant loss of blood pressure, I assume it was just a psychosomatic reaction to having such a large needle inserted, shrug it off, and decide to continue with the draw. A few minutes later, it comes back again, and with a vengeance.)

Me: *raising hand shakily* “Um… Excuse me?”

(I immediately have three technicians surrounding me.)

Technician: “Are you okay?”

Me: “I’m feeling a bit lightheaded.”

(They spring into action, immediately removing the needle. One of them reclines my seat so my feet are elevated above my head, one goes to grab damp cloths, which they drape over every inch of exposed skin I have, and one goes to grab me a juice box to increase my blood sugar. After a while, the seat is returned to its regular position, and they continue feeding me juice. I am eventually allowed to go to the recovery area, with two people escorting in case I pass out on the way. Once I sit down, I call my friend who I was supposed to meet to tell her I’ll be delayed. Partway through the conversation, I hear running steps behind me, then feel a hand on my shoulder. I look up to see a woman with a very concerned expression, who looks at me for a moment and then laughs.)

Volunteer: “Oh, you’re on your cell phone! I thought you were talking to yourself!”

Me: “Oh, no. I’m just letting my friend know I’m going to be late.”

Volunteer: “Oh, good.”

Friend: “What was that?”

Me: “Oh, the volunteer thought I was talking to myself. Can you imagine that? ‘Oh, great! First he nearly passes out, and now he’s hallucinating!'”

(They eventually let me go, and I was only 30 minutes late to meet my friend. Fortunately, while everything was going on, one of the techs mentioned I had filled most of a bag, and when I asked if it could still be used, he assured me it could.)

[florida80]

Dying For Some Good Service

Hospital, Ignoring & Inattentive, Nurses, UK | Healthy | April 9, 2018


(A group of friends and I have been out drinking. Someone in the last pub becomes belligerent after the barman cuts him off. Things happen, and we end up in A&E after one friend — very drunk by this point — gets glassed in the face. As his boyfriend, I have the pleasure of sitting beside him while a nurse is stitching him up.)

Boyfriend: “Am I going to die?”

Nurse: “Yes.”

Boyfriend: “WHAT? OH, GOD!”

Me: “Is it that serious? Shouldn’t he be in surgery or something?”

Nurse: “What? Sorry, I have to concentrate. You wanted a drink, right? I could get you a glass of water.”

Me: “No, he asked if he was dying.”

Nurse: *looking mortified* “Oh, no. You can go after we’re done.”

Me & Boyfriend: “…”

[florida80]

The Holy S-pee-rit

Hospital, Nurses, Ohio, Patients, USA | Healthy | April 8, 2018


(I am going through the screening questions before a surgery for which I will have to be anesthetized.)

Nurse: “Do you smoke?”

Me: “No.”

Nurse: “Do you drink alcohol?”

Me: “Occasionally.”

Nurse: “How often?”

Me: “Once or twice per month.”

Nurse: *skips the usual, “Is there any chance you could be pregnant?”* “Now, I don’t care if you are the Virgin Mary; we’re going to need a urine sample for a pregnancy test.”

Me: “Well, if I was the Virgin Mary, that would be super important, so fair enough.”

[florida80]

Abort This Doctor’s Appointment

Bad Behavior, Doctor/Physician, England, Medical Office, UK | Healthy | April 7, 2018


(I have made an appointment with my general practitioner, as I have developed a skin condition on my foot that I want checked out. Please note that I am definitely overweight, but not in any way obese, and the doctor himself is visibly much more overweight than I am. When I am called through, he listens to my concern, then pulls out this gem:)

Doctor: “How much do you weigh?”

Me: *confused, but assuming this is part of the normal health assessment* “Um, about [weight].”

Doctor: “Okay, and what birth control are you using?”

Me: *now assuming the problem could be a side effect of some birth control types* “Oh, none. I’m not in a relationship, but if I were, we’d probably use condoms.”

Doctor: “Oh, good. You know, you really are quite overweight. It’s good you’re not sexually active. At your weight, if you fell pregnant, I’d have to force you to have an abortion.”

(This statement shocked me so badly that I froze and just sat, staring at him, as he lectured me about my weight. He advised me to try taking very small bites of my food, telling me that this method worked great for him. I left, still in a state of shock, and then realised that he did not address the problem with my feet. Another doctor later confirmed it was eczema.)

[florida80]

I’ll Have What She’s Having

Canada, Doctor/Physician, Hospital, Ontario, Patients, Silly | Healthy | April 6, 2018


(I have just woken up from surgery. I look around the room and see my Ob/Gyn, so I decide to start a conversation.)

Me: “Are you real?”

Ob/Gyn: “Yes.”

Me: “I don’t think so! Wait, maybe you’re a ghost.”

Ob/Gyn: “I’m not a ghost.”

Me: “I bet I can stick my hand through you.” *I flop my arm over in his direction and hit him in the side* “HOW DID YOU DO THAT?!”

Ob/Gyn: “Do what?”

Me: “Block my hand.”

Ob/Gyn: “Like I said, I’m not a ghost.”

Me: “I knew it! You’re not real; this is all a dream. I think I can control it.”

(At this point, he stops talking and directs my bed into a recovery room. On the way, I hear a beeping sound, probably someone’s heart monitor going off.)

Me: “I did that.”

[florida80]

How Are Flu?

Extra Stupid, Medical Office, Patients, USA, Virginia | Healthy | April 6, 2018


(I’m the dumb patient in this story. I’m at the doctor’s office getting looked at for severe flu symptoms. I’m somewhat socially awkward, and lately have been trying to practice my small talk.)

Doctor: “So, how are you doing?”

Me: *automatic response* “Good. How are you?”

(There is a pause and the doctor shoots me a “Really?” look, as I’m sick as a dog.)

Me: “Well, not good good.”

Doctor: *jokingly* “Yeah, I think I’m probably doing better than you are right now.”

[florida80]

But Some Humans Don’t Have Brains

Colorado, Extra Stupid, Pets & Animals, USA, Vet | Healthy | April 5, 2018


(This was heard by my friend who works as a janitor in the vet hospital:)

Customer: “Dogs have lungs?!“

[florida80]

Some Patients Can Be An Arm-ful

Australia, Hospital, Nurses, Patients, Perth, Silly, Western Australia | Healthy | April 5, 2018


(My mum told me about this, as I have little memory of it. I had a fall a few weeks ago where I dislocated and fractured my ankle, broke the leg, and tore the ligament. Now, I’m in hospital for day surgery in which I’ve had some pins removed from my ankle. I get wheeled into recovery. My mum and her best friend are waiting next to my bed while I wake up properly. The nurses are doing vitals checks every 10 to 15 minutes. At this stage, I’m facing mum and her friend, and I’m still fairly groggy, so this intrusion of my sleep is starting to annoy me.)

Nurse: “Hello again. Sorry to wake you, but can I get your arm please, [My Name]?”

Me: “Ugh, fiiiiine.”

(The nurse checks my blood pressure.)

Nurse: “All righty, all done.”

(The next time the nurse starts to come over, my mum tells me:)

Mum: “Love, the nurse is coming over.”

Me: “Please excuse my back.” *turns over as the nurse approaches and raises my arm up* “Just take the arm.”

Nurse: “I’m sorry, what?”

Me: “Take my arm back with you to do checks so I can sleep.”

(My mum, her friend, and the nurse laugh.)

Nurse: “I’m sorry, hun; I can’t do that. We’d end up with so many arms at the nurses’ station, it would become inconvenient for everyone, especially those who the arms belong to.”

(I was discharged a couple hours later. I know checking vitals is very important, but at the time sleep was way more important.)

[florida80]

Some Business Starts In The Garage

Extra Stupid, Ignoring & Inattentive, Pets & Animals, UK, Vet | Healthy | April 4, 2018


(I am the receptionist of a local vet. We have had a woman come in saying her cat is no longer pooping. We do a check, and the cat doesn’t appear to be uncomfortable, and we can’t feel anything which would indicate a blockage. The woman is insistent that we do an ultrasound, however, and after she pays the fee, she leaves her cat with us, and we give her instructions to call us the next morning.)

Woman: “I’m calling about my cat, [Cat].”

Me: “Yes, I’ll just get the vet. He’s asked to speak to you directly.”

(I hear her sobbing hysterically as I put her on hold. Our lead vet comes out and takes the call.)

Vet: “Mrs. [Woman].”

Woman: *mumbles*

Vet: “Your cat is absolutely fine. We couldn’t find anything wrong.”

Woman: *mumbles*

Vet: “Yes, it is a mystery. However, I wonder if you could tell me: do you own a cat flap by any chance?”

Woman: *shouting* “Yes. Why?”

Vet: “Is there a chance [Cat] could be doing her business outside?”

Woman: *mumbles*

Vet: “Would you mind checking your garage, then, please?”

Woman: *mumbles*

Vet: “And is the cat door locked?”

Woman: *mumbles*

Vet: “Yes, I know you said no one can get in, but if the flap isn’t locked, there is a chance [Cat] could be doing her business in there.”

Woman: *mumbles and then shouts* “OH, MY GOD! THERE’S S*** EVERYWHERE!”

Vet: “Thank you, Mrs. [Woman]. I’ll see you soon.” *hangs up*

Me: “Pooping in the garage?”

Vet: “Pooping in the garage.”

[florida80]

Curiosity In Utero

Bizarre, Doctor/Physician, Medical Office, St Louis, USA | Healthy | April 3, 2018


(I have been diagnosed with uterine cancer, and am scheduled to have a complete hysterectomy. Unfortunately, two days before the surgery, I have emergency hernia surgery. I tell the doctor performing the hernia surgery about the cancer. When I go in for my first follow-up, he says that everything is looking good.)

Doctor: “While I was in there, I reached down and felt your uterus; it really is enlarged.”

Me: “Uh… Thanks, that’s interesting.”

(As I’m leaving, the full import of what he said finally hits. My hernia incision is above my belly button, and he REACHED DOWN INSIDE ME, and felt my uterus. I later tell a nurse about this, and her response?)

Nurse: “Surgeons are a curious lot.”

(The hysterectomy went well, and I am now cancer-free

[florida80]

Left You Feeling Cold(sore)

Bad Behavior, Doctor/Physician, England, Ignoring & Inattentive, Medical Office, UK | Healthy | April 3, 2018


(I’ve suffered from cold sores for about six years, and normally I only get two or three a year. Over the last six months, I have had them repeatedly, one after the other, so I decide to go to my doctor. I make an appointment, but I have to wait three weeks for it — this is a pretty normal wait time for an appointment in my area.)

Me: “I read on the NHS website that if cold sores get this bad and persistent, there’s a medication that can help to treat it.”

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Why do you think you need a prescription medicine? That’s pretty drastic.”

Me: “I’ve had non-stop cold sores for six months, and that isn’t normal. The creams from the pharmacy aren’t working.”

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Yes, but lots of things cause cold sores. Sunlight, poor diet, being on your period.”

Me: “Well, I haven’t been on my period for six straight months! My diet hasn’t changed, and it’s winter, so I haven’t been in the sun.”

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “It could be a response to an infection. I’ll send you for a blood test, but I don’t want to give you tablets for something so minor.”

(It takes a week to get the paperwork for the blood test — it has to be done at the hospital — a week for me to be able to get my blood tested, and another week before the results come back. I then have to wait another two weeks to see my doctor to discuss the results.)

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Your tests showed elevated white blood cells, which is a sign of infection. But I think it’s a false positive, so I’ll send you for another blood test.”

Me: “What makes you think it’s false? You said it could be an infection.”

Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “Well, I think you did have an infection, but it’s gone now. I’ll send you for another one and compare the results.”

(Cue ANOTHER TWO weeks of waiting for the blood test and test results.)

Receptionist: “The doctor says your blood test came back normal and he doesn’t need to see you. He says there’s nothing he can do.”

Me: “What?! That’s not right! He hasn’t done anything!”

Receptionist: *quietly speaking to me* “I recommend you see another doctor. They can look at your results and you can get a second opinion.”

(I have to wait ANOTHER THREE weeks to see a second doctor, so by this time it’s been more than eight months of cold sores.)

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “”You’ve had cold sores for EIGHT MONTHS?!”

Me: “It’s been Hell; I’ve had either a sore, a scab, or a scar on my face this whole time. The creams aren’t working, I’ve tried every home remedy on Google, and I don’t know what else to do.”

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “It could be a sign of something serious, but it could be nothing. Let’s have a look at your test results… Are you taking iron?”

Me: “No, why?”

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “Didn’t the other doctor say anything about your iron levels?!”

Me: “He said my blood was normal.”

Doctor #2 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=2) : “It’s most certainly not normal! You have extremely low iron levels, in both sets of results. There’s a proven link between low iron and mouth sores. You just need to take an iron supplement. And I’ll give you a prescription for the cold sores, so they’ll clear up in a week or less. Your white blood cell count is still up, so I think you may need antibiotics, too.”

(Since I’ve been taking iron, I hardly have cold sores at all. And my infection cleared up, but the doctor said if it hadn’t, it could have developed into sepsis, which can be fatal. Now, whenever I make a doctor’s appointment I specifically say, “Any doctor other than [Doctor #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ],” and from what the receptionist has since told me, lots of patients do the same.)

[florida80]

Opposable Definitions

Extra Stupid, Pets & Animals, Texas, USA, Vet | Healthy | April 2, 2018


(We are in a mostly rural area. A client has brought in her new dog, a recent adoption from the shelter. The client is a middle-aged, very traditional, southern woman. The doctor is from New England and has found that pretending to be just a dumb Yankee that doesn’t know how things work in Texas is an effective method of calming angry clients.)

Owner: “I’m very disappointed at the shelter; they promised he was already fixed, but I can see that he is not. If you don’t get dogs fixed, they get aggressive and can attack.”

(The vet starts his exam.)

Vet: “His scrotum is empty and there is a surgical scar here; this dog has been castrated.”

Owner: “Well, that’s nice and all, but I’m here to talk about getting him fixed.”

Vet: “Um, he has been fixed.”

Owner: “No, he hasn’t; just look at him!”

Vet: “I did; he has no testicles.”

Owner: “Why are you so focused on his manhood?! That has nothing to do with being fixed!”

Vet: “What does being fixed mean to you?”

Owner: “YOU ARE A VET! HOW DO YOU NOT KNOW WHAT GETTING A DOG FIXED MEANS?!”

Vet: “Ma’am, clearly there has been a misunderstanding, because where I grew up, getting the dog fixed is a euphemism for castration. Clearly that is not the case here, so please, explain what that phrase means in Texas.”

Owner: “It’s where they do a surgery to remove the dog’s thumbs, because thumbs are what separates us from the animals. You have to get them removed so the dog knows it is just an animal. Honestly, you can see his thumbs from here.” *gestures at the dog’s dewclaws*

(The doctor had to excuse himself from the exam room to laugh. He sent in the techs, and after 15 minutes they finally convinced her that she was misinformed. Apparently, when the owner was a young child she was told that definition of the phrase by a parent that didn’t want to explain what castration was, and she never questioned it as she got older. The dog still has his dewclaws.)

[florida80]

A Little Bird Googled Me

Jerk, USA, Vet | Healthy | April 2, 2018


Me: “Thank you for calling [Veterinary Clinic]. This is [My Name]. How can I help you?”

Client: “I have a sick bird. Can I make an appointment?”

Me: “I’m sorry; we only see dogs and cats here.”

Client: “It’s not my bird; it’s wild and it flew into my window.”

Me: “Unfortunately, we don’t have any of the proper equipment to treat birds, and most of our staff doesn’t have that training.”

Client: “I know I should take it to the wildlife rescue, but they don’t accept animals after 4:00 pm. Can’t you help me?”

Me: “We don’t treat birds here, but let me check with the doctor to see what she recommends.”

(The doctor tells me the name of another clinic that treats exotic animals.)

Me: “Ma’am, try calling [Pet and Bird Hospital]. They’re pretty close to us; I can get you their number.”

Client: “Oh, I already have it; they showed up right after you in the Google results.”

Me: *bangs head on wall*

[florida80]

Smoking Is Always A Double Negative

England, Hospital, Language & Words, Nurses, UK | Healthy | March 31, 2018


(My nurse is going over some basic questions whilst taking my blood pressure.)

Nurse: “And we’re not a smoker, are we? You don’t smoke.”

Me: “Uh, yes. Wait, no. Wait, yes. Hang on… I don’t know how to respond to that! I don’t smoke. That is my answer.”

Nurse: “Yeah, you’re right, actually. I should probably learn to phrase that better!”

[florida80]

I Am Apregnant

Doctor/Physician, England, Jerk, Medical Office, UK | Healthy | March 30, 2018


(I go to the doctor due to being on my period for five weeks. The conversation is fairly routine; he asks if I’ve changed my diet and about what my period is normally like — he seems a bit freaked out when I say it is normally only two weeks — but overall it seems to be going well. He then asks if I could be pregnant.)

Me: “I can very safely say I’m not pregnant.”

Doctor: “Oh? What contraception are you using?”

Me: “Asexuality.”

(Normally when I say that, the doctor just nods and continues with questions, or asks if I want to consider long-term birth control “as a precaution,” but otherwise just drops the subject. This guy lost it, ranting about proper birth control and about how I, a 25-year-old woman, “should know better by now.” No, I don’t know what he meant by that. I let him rant for a few minutes, and when he finally calmed down, I said, “It means I’m a virgin.” He blinked, apologised quietly, and gave me some pills for the actual reason I was there. I left after making a note of his name so I could make a complaint.)

[florida80]

Has No Heart For Others

England, Jerk, London, Medical Office, Patients, UK | Healthy | March 30, 2018


(My cousin is sitting in the reception area, waiting for his appointment with the doctor, when a gentleman who is also waiting suddenly has a heart attack. The receptionist screams for help, all the doctors come running, and while they are busy administering CPR, the receptionist calls for an ambulance. The receptionist then prepares to go outside, to guide the paramedics to the right location when they arrive. My cousin, along with all the other patients in the waiting area, keep out of the way to allow the doctors to work on the gentleman… all except one patient, who arrived in the midst of all the chaos, hasn’t registered what is going on — or simply doesn’t care — and is therefore standing at the reception desk, huffing in indignation.)

Patient: “Well, really! Where do you think you’re going? I have an appointment! And I’m in a hurry, so I expect to be seen on time.”

Receptionist: *looks pointedly down at the floor, where the doctors were still administering CPR* “Well, I’m sorry, ma’am, but I’m afraid all the doctors are a bit busy right now, TRYING TO SAVE THIS GENTLEMAN’S LIFE

[florida80]

Use Your Head Before You See The Head Injury

Hospital, Jerk, Strangers, USA, Utah | Healthy | March 28, 2018


(One evening, as I am working, I end up standing up and smacking my head against a shelf, leading to a head wound that starts bleeding rather profusely. I clean up a bit and get an old rag to hold over the injury. My manager gets one of my co-workers to drive me over to the ER to get checked out. We arrive, and start to get checked in, when an old man speaks up behind me.)

Old Man: “F****** kid, bumped his head and trying to get attention. Go home, you p****! There are people that actually need to be here!”

(I turned, because I was not quite sure if he was talking to me, revealing the side of my face that had a few streaks of blood down it that I hadn’t managed to clean up. Right as I turned, a new line of blood leaked out and rolled down the side of my face, as well. The old man jumped and actually half-slid out of his seat, before standing up and scurrying over to a chair across the waiting area from where I was. I got checked in, and they confirmed that it was just a typical head wound, no concussion or internal bleeding. As I left, I spotted the old man being let in, and he turned away, beet red. Maybe he’ll learn to not be so quick to judge.)

[florida80]

Morphine Makes You Mellow And Mallow

Hospital, Kentucky, Silly, USA | Healthy | March 26, 2018


(I broke my leg and have just been loaded into the ambulance. The paramedic gives me some morphine. I get a little silly once the drugs kick in.)

Me: *to paramedic* “Oh, you smell so goooooood.”

(Once I get to the hospital, they temporarily sedate me to set my leg. I wake up as they are wrapping my leg in gauze. My leg is puffy and white.)

Me: “Hashtag marshmallow!”

[florida80]

Time To Liquor Your Wounds

Extra Stupid, Friends, home, USA | Healthy | March 25, 2018


(I just got into a pretty bad car crash. I refuse medical assistance because, well, that’s expensive. I call my boyfriend to help me, and he brings his buddy who always brags about being an ex-Marine medic. In my shock, I keep insisting we go to the home of a friend whose cats I am taking care of, saying that we can’t let them starve. We get there. I’m bleeding everywhere, my face is swelling, and my hand is turning blue for some reason.)

Boyfriend: “I’ll feed the cats. You just sit down. Wait. You need ice. I’ll get ice!”

Buddy: “You need to clean out these cuts. Does your friend have rubbing alcohol?”

Me: “I don’t know. She’s got three bathrooms in this place. Look around.”

(They run around like headless chickens for a minute.)

Buddy: “I don’t see any.”

Me: “There is a store up the road.”

(He disappears and comes back five minutes later, holding a vodka bottle.)

Buddy: “They didn’t have rubbing alcohol. I got this!”

Me: “Where did you go?”

Buddy: “The gas station.”

Me: “And you didn’t notice the drug store on the other corner?! Give me that.” *I take a big swig straight from the bottle* “It will do, but I’m never calling you for rescue again.”

Boyfriend: “What about me?”

Me: “Are the cats fed?”

Boyfriend: “Yes.”

Me: “I’ll call you; just don’t bring him with.”

(And yes, I did clean out my wounds with vodka, because the buddy didn’t want to go out again, and my boyfriend was afraid I would get up the in-shock energy to kill said buddy if we were left alone together. Good times

[florida80]

Time To Liquor Your Wounds

Extra Stupid, Friends, home, USA | Healthy | March 25, 2018


(I just got into a pretty bad car crash. I refuse medical assistance because, well, that’s expensive. I call my boyfriend to help me, and he brings his buddy who always brags about being an ex-Marine medic. In my shock, I keep insisting we go to the home of a friend whose cats I am taking care of, saying that we can’t let them starve. We get there. I’m bleeding everywhere, my face is swelling, and my hand is turning blue for some reason.)

Boyfriend: “I’ll feed the cats. You just sit down. Wait. You need ice. I’ll get ice!”

Buddy: “You need to clean out these cuts. Does your friend have rubbing alcohol?”

Me: “I don’t know. She’s got three bathrooms in this place. Look around.”

(They run around like headless chickens for a minute.)

Buddy: “I don’t see any.”

Me: “There is a store up the road.”

(He disappears and comes back five minutes later, holding a vodka bottle.)

Buddy: “They didn’t have rubbing alcohol. I got this!”

Me: “Where did you go?”

Buddy: “The gas station.”

Me: “And you didn’t notice the drug store on the other corner?! Give me that.” *I take a big swig straight from the bottle* “It will do, but I’m never calling you for rescue again.”

Boyfriend: “What about me?”

Me: “Are the cats fed?”

Boyfriend: “Yes.”

Me: “I’ll call you; just don’t bring him with.”

(And yes, I did clean out my wounds with vodka, because the buddy didn’t want to go out again, and my boyfriend was afraid I would get up the in-shock energy to kill said buddy if we were left alone together. Good times.)

[florida80]

Walk In-Sane

British Columbia, Canada, Extra Stupid, Jerk, Medical Office, Patients, Vancouver | Healthy | March 24, 2018


(I’m a patient sitting in the waiting room of a walk-in clinic. Although I try not to, I overhear the following conversation, as the patient is being extremely loud.)

Patient: “I want to see [Doctor].”

Receptionist: “I’ll see if I can get her for you, but if it’s urgent, we try to send patients in to doctors as they become available, and [Doctor] will be off the clock in twenty minutes. You’ll probably be waiting longer than that.”

Patient: “My friend told me [Doctor] is the best one, and I came on a Thursday because he said she works on Thursdays!”

Receptionist: “I’m sorry you were inconvenienced, ma’am. In future, if it’s urgent, please come in right away. All our doctors are fully qualified to help you.”

Patient: “Well, what about next Thursday? Will she be in, then?”

Receptionist: “Again, if you come late in the day, she may not be able to help you.”

Patient: “I can’t come any earlier! I’m at work until five, and I’m sure as hell not going to take time off if you can’t guarantee that I’ll even get to see the right doctor! This is absolutely ridiculous! I’m coming in next Thursday at 5:30, and I expect to see [Doctor]!”

Receptionist: “Ma’am, it doesn’t work like that.”

Patient: “Well, why the hell not?!”

Receptionist: “Because asking to see a specific doctor at a specific time is called an appointment, and this is a walk-in clinic.”

Patient: *glares at the receptionist, crumples up her sign-in sheet, and stalks out the door*

[florida80]

Allergic To Common Sense, Part 13

Extra Stupid, Hospital, Illinois, Patients, USA | Healthy | March 23, 2018


(I work in a hospital in a mid-sized city as a CNA. We like to refer to our dietary service as “Room Service” for some reason. A patient hits the call light.)

Patient: “I need to talk to you about my diet. Room service won’t let me order hardly anything on the menu.”

(I call down to room service. Apparently, the patient has eggs listed on her allergies in her chart, so naturally, they won’t allow her to order anything with eggs in it. This is kind of a problem at breakfast time. I head back into the room.)

Me: “It seems that our dietary department has eggs listed as one your allergies.”

Patient: *deep sigh* “No, I’m not allergic to eggs. I’m allergic to egg yolks.”

Me: *with a look of confusion on my face* “Um, I’ve never heard of that. What happens when you eat egg yolks?”

Patient: “They make me gag, but I can eat scrambled eggs with no problem. As long as they’re mixed in, they don’t bother me.”

Me: “I don’t think that’s an allergy; I think you just don’t like runny yolks.”

(It took me a full four hours of bugging the nurse and the doctor to change this woman’s diet, because this woman in her sixties didn’t know the difference between allergies and foods she doesn’t like.)

[florida80]

Allergic To Common Sense, Part 12

Health & Body, Restaurant, USA, Washington DC | Healthy | November 15, 2017


(I’m a manager for a popular casual restaurant. I receive a phone call from an upset customer.)

Caller: “Why don’t you offer allergy menus? My daughter almost died from eating calamari! Why would you serve her something that she is allergic to, and she’s pregnant!”

Me: “I do apologize for your daughter’s condition and we do offer a dozen different types of menus which do include an allergen menu, nutritional menus, large print menus, etc.”

Caller: “How am I supposed to know you have these menus?!”

Me: “Did you ask? Also, if your daughter knew she was allergic to calamari, why would she order it?”

Caller: “She didn’t know she was allergic to it! That’s why I was asking about the allergen menu!”

Me: “Okay, so, if she doesn’t know that she is allergic to calamari, how are we supposed to know?”

Caller: *realizes the paradox* “Well, she’s pregnant and I am really scared.”

(I’m a mom of two.)

Me: “I understand you are scared and when a person is pregnant their body goes through a lot of changes; consult with the doctor and I hope she will be okay.”

(I never got a call back I wonder if she still thinks we should automatically know if someone is allergic to something.)

[florida80]

Allergic To Common Sense, Part 11

Restaurant | Right | February 22, 2017


(I work in a southwestern-themed restaurant, and many of our recipes include similar spices, just in different amounts. Onion is one of the most prominent ingredients in our recipes, and we sometimes get a request for ‘no onion’ in certain items. We can make some things, but it’d be pretty much just lettuce, cheese, and any number of fresh chopped vegetables that aren’t onion or mixed with anything that has onion in it. As such, I get this man in line.)

Customer: “I’d like a burrito.”

Me: “Okay, would you like that with or without guacamole today?”

Customer: “With.”

(The guacamole has onion in it.)

Me: “What kind of meat on your burrito?”

Customer: “Chicken.”

(The chicken has onion in the seasoning.)

Me: “Any rice or beans?”

Customer: “Sure, I’ll take [rice with onion in it], and [beans with onion in them].”

Me: “Any grilled vegetables?”

Customer: “Ooh, no, thank you. I’m allergic to onion.”

Me: “Sir… if you’re allergic to onions then I highly suggest you don’t eat this burrito. There is a load of onion in it already.”

Customer: “Oh, no, I’m only allergic to onion that I can see.”

(Eight years of culinary experience, and this is the first time I’ve heard that excuse. I made him his burrito – leaving off anything with visible onion – and he went on his way. No complaints yet.)

[florida80]

Allergic To Common Sense, Part 10

Restaurant | Right | September 27, 2016


(I am a cashier at a restaurant. We are a small business and the owners are still working on the perfect way to run the business. A couple walks in and orders at the counter as usual. After finding a table, the woman returns to the counter.)

Customer: “Excuse me; do you have any larger chairs? My husband is too large to fit in these.”

(I know we don’t have any, but I go in the back to ask the owner for advice anyway. I return to the counter with no real solution.)

Me: *”No, ma’am. We don’t have any larger chairs; I’m sorry for your husband’s discomfort.”

Customer: “Okay, thanks anyway.”

(She goes back to her table, visibly upset. The husband returns to fill his drink, and I notice he is wearing an adult bib. They eat all their food with seemingly no complaints. They talk for a few minutes, and then the wife returns to the counter.)

Customer: “Excuse me, I’m having an allergic reaction. Is the manager around?”

Me: “Yes, ma’am. Let me go grab the owner for you.”

Owner: “What’s wrong, ma’am ?”

Customer: “My throat is itchy. I’m allergic to something in your food. Could you name the ingredients for me?”

Owner: *names every ingredient in the food she and her husband has eaten*

Customer: “I’m not allergic to any of that.”

Owner: “I’m sorry, ma’am, then you didn’t have an allergic reaction here.”

Customer: *becoming more angry by the second* “I said my throat is itchy and I’m having an allergic reaction! Don’t you care at all about your customers?”

Owner: “Would you like me to call an ambulance?”

Customer: “No! I’m fine! We were just leaving!”

(She pulled her husband out the door. He seemed indifferent to her “allergic reaction.” He even waved to us on the way out.)

[florida80]

Allergic To Common Sense, Part 9

Sandwich Shop | Right | June 24, 2016


(I work in a busy sandwich shop in a retail centre. It’s relatively quiet when a man and his two sons enter. They are regulars, but are usually rude. The father ignores us and plays with his phone while the kids order.)

Me: “And what salad would you like?”

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *reels off salads* “…and onions. And [burger sauce].”

Me: *wraps his sandwich for him and hands it over before moving on*

(A few minutes after the father has paid, he storms back to the counter with Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ’s sandwich.)

Father: “There are onions in here. He cannot eat onions. He is allergic!”

Me: *worried about the allergy* “I’m so sorry! Do you need me to call emergency services?!

Father: “What? No. He’s just allergic!”

Me: *I’m confused, but relieved more than anything* “Okay, I’m very sorry! I’ll make you a new one straight away.”

(I make the new sandwich as before, and ask the boy over to tell me his salad items again.)

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *reels off his salads* “And onion.”

Me: *hesitates* “I’m sorry, but your father asked me not to add onions.”

Father: *from other side of restaurant* “NO ONIONS!”

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *sighs* “Fine. But I want the [burger sauce]!”

Me: “I’m afraid that sauce has onions—”

Father: “NO ONION!”

Me: “—is there anything else I can offer you?”

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “I just want the d*** [burger sauce]!”

Father: *storms up to counter* “He can have the sauce!”

Me: “The [burger sauce] contains onions so I’m not comf—”

Father: “Just give him the sauce!”

Me: *shrugs and puts the sauce on, adding extra when asked before wrapping the sandwich up*

Father: *snatches sandwich before I can bag it* “No onion! Was that so hard to understand?” *storms off again*

(They spent the rest of their meal glaring at me while I worked and left their mess all over the table, including the original sandwich they rejected. When I went to clean up, I find all of the onion had been removed from the sandwich and was nowhere to be seen.)

[florida80]

Allergic To Common Sense, Part 9

Sandwich Shop | Right | June 24, 2016


(I work in a busy sandwich shop in a retail centre. It’s relatively quiet when a man and his two sons enter. They are regulars, but are usually rude. The father ignores us and plays with his phone while the kids order.)

Me: “And what salad would you like?”

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *reels off salads* “…and onions. And [burger sauce].”

Me: *wraps his sandwich for him and hands it over before moving on*

(A few minutes after the father has paid, he storms back to the counter with Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) ’s sandwich.)

Father: “There are onions in here. He cannot eat onions. He is allergic!”

Me: *worried about the allergy* “I’m so sorry! Do you need me to call emergency services?!

Father: “What? No. He’s just allergic!”

Me: *I’m confused, but relieved more than anything* “Okay, I’m very sorry! I’ll make you a new one straight away.”

(I make the new sandwich as before, and ask the boy over to tell me his salad items again.)

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *reels off his salads* “And onion.”

Me: *hesitates* “I’m sorry, but your father asked me not to add onions.”

Father: *from other side of restaurant* “NO ONIONS!”

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : *sighs* “Fine. But I want the [burger sauce]!”

Me: “I’m afraid that sauce has onions—”

Father: “NO ONION!”

Me: “—is there anything else I can offer you?”

Son #1 (https://www.vietbf.com/forum/usertag.php?do=list&action=hash&hash=1) : “I just want the d*** [burger sauce]!”

Father: *storms up to counter* “He can have the sauce!”

Me: “The [burger sauce] contains onions so I’m not comf—”

Father: “Just give him the sauce!”

Me: *shrugs and puts the sauce on, adding extra when asked before wrapping the sandwich up*

Father: *snatches sandwich before I can bag it* “No onion! Was that so hard to understand?” *storms off again*

(They spent the rest of their meal glaring at me while I worked and left their mess all over the table, including the original sandwich they rejected. When I went to clean up, I find all of the onion had been removed from the sandwich and was nowhere to be seen.)

[florida80]

Pregnant With A New Perspective

Canada, Hospital, Nurses, Ottawa, Patients | Healthy | March 21, 2018


(I have been sent to the radiology department within the ER for an urgent chest x-ray. When the technician asks me if it is possible I am pregnant, I have a mental glitch — I have a language-based learning disability — and my brain takes a good 30 seconds to interpret the question. Since I hesitated, the technician turfs me back to Family Medicine for a pregnancy test. I am upset at having to spend longer in the hospital while sick, as well as the effort to walk across the hospital and back. The nurse administering the test is also upset for having her work interrupted for the test.)

Me: “I tried telling him I would have to have the gestation of an elephant to still be pregnant two years after last having sex.”

Nurse: *annoyed, slamming objects as the test is performed* “Yes, you couldn’t even be on ‘I Didn’t Know I Was Pregnant’ [reality TV show] by this point.”

Me: “And he’s going to throw me in the back of the line, so I’ll wait all over again. I’m on bed rest. I just want to be — and should be — at home, but we have to go through this! So, I took 30 seconds to answer the question, but I answered it! I don’t know why he just didn’t believe my disability.”

Nurse: *still annoyed* “Belief in your honesty has nothing to do with it. He wouldn’t be allowed to interpret; the policy is that anything other than a ‘quick no’ has to be investigated.”

(I pause for a moment as this sinks in. My tone becomes lower and calmer, and my speech slows as this new perspective hits me.)

Me: “I hadn’t thought of that. That makes sense. While he wouldn’t have any reason to believe I’m lying, he also has no ability to know if I am telling the truth, since my disability isn’t on the test request. He probably gets women who hesitate because they are in denial. This policy may annoy a lot, but probably saves a few zygotes from harm.”

(The nurse stops what she is doing for a moment in thought.)

Nurse: *obviously calmer* “Yeah, the policy probably does save those precious few.”

(We’re silent for the rest of the test, but the tension in the air around us has dissipated. The test is negative, and she signs a slip for me to take back to the x-ray technician. I take it and smile at her.)

Me: “Thank you. And I’m sorry about the interruption. I hope you can get back into your rhythm easily.”

Nurse: “Thanks, and I hope they manage to rush you through, and get you back to bed. Feel better!”

(It is amazing the difference perspective can make! And, while the technician had another patient when I arrived, he took me next, and even defended me when people complained I had jumped the line. [“She waited in line before, so she doesn’t have to wait now!”] I got upset for nothing — except the exhausting trek through the hospital!)

[florida80]

Looking After Dogs Is As Easy As Pie

California, Extra Stupid, USA, Vet | Healthy | March 19, 2018


(When canine patients need a little more fiber added to their diet, the doctor will often advise the owner to add a spoonful of canned pumpkin to the food. One day we get a phone call from an owner to whom we recommended pumpkin.)

Owner: “I ran out of pumpkin pie. Can I use apple pie, instead?”

[florida80]

750,000 Reasons To Quit

Bad Behavior, California, Great Stuff, USA, Vet | Healthy | March 18, 2018


(Federal law requires that before administering any vaccine or prescribing any medication, there must be a current DCPR — doctor-client-patient-relationship. Basically, the doctor must have examined the pet within one year of the date. I have been called up front to help a new coworker with a client who doesn’t seem to understand this.)

Client: “I don’t need an exam. He’s healthy. Just give him the shot.”

Me: “But federal law says we have to.”

Client: “But he had an exam in January.”

Me: “Yes, January of last year, so we could have given him the shot this January, but it is now April.”

Client: “Well, what can I do? He needs the shot.”

Me: “We can examine him.”

Client: “But I don’t want to do that. Could my friend Benjamin Franklin convince you?”

Me: “Are you asking me to accept a bribe?”

Client: “Maybe.”

Me: “You realize that the exam is only 50 bucks, right?”

Client: “Yeah, but I don’t want to have him examined.”

Me: “So, you want me to break federal law, make the doctor lose her license, and all my coworkers and me find new jobs in new career fields. Yeah, that’s going to be more than $100.”

Client: “So, how much?”

Me: “Seven hundred and fifty thousand.”

Client: “What?!”

Me: “Seven hundred and fifty thousand to break federal law; I think that’s cheap. Or 50 bucks for an exam.”

Client: “What times do you have on Tuesday?”

(After the client is scheduled and leaves…)

Coworker: “What would you have done if he said yes to the $750,000?”

Me: “Insisted he bring cash, and check all the bills for counterfeiting, then administer the vaccine. Tell the doctor, and split the money evenly among the whole staff.”

Coworker: “What?!”

Me: “Official company policy says that if someone wants to give you 15,000 times more than the price of the service, in cash, you are not to expected to turn them down. But accepting anything less, not getting cash, not checking it for fakes, or not splitting the bribe are all offenses that will get you fired. We’ve had that option for 30 years now; so far, nobody has ever taken us up on it. Can’t imagine why.”

[florida80]

The Breast Way To Revive Someone

Canada, Health & Body, School, Silly | Healthy | March 16, 2018


(I am taking a first aid training course as part of a job requirement. Every student in the class is male, and the only female is the instructor.)

Instructor: “Now we’re going to go over Cardiopulmonary Resuscitation, or CPR. Let’s go grab our test dummies.”

(The test dummies used for CPR practice are realistic replicas of a woman’s head and torso. A lot of the students feel uncomfortable with this practice, as it involves undressing the dummy and pushing on its chest.)

Instructor: “Come on! You’re all big boys, now. Put some muscle into it! This is literally the only time it’s legal for you to grab an unconscious woman’s boobs!”

[florida80]

Should Have “Left” The Slicing To The Experts

California, Hospital, Nurses, Patients, Sacramento, USA | Healthy | March 15, 2018


(I am using a V-slicer to slice potatoes into French fries to soak overnight before going to bed. I slip while using it and slice open the side of my left hand, all the way to the bone. I manage to wrap it and drive myself to an emergency room — the emergency clinics are all closed for the night — and get stitches. Since I am not an emergency, I have to wait five hours before I am fully treated. After my hand is cleaned, stitched, and bandaged, a nurse brings me some discharge papers to sign. She notices me signing with my left hand.)

Nurse: “Oh, you’re left-handed? I’ve heard that left-handed people are really smart. Is that true?”

Me: “I’m sitting in an emergency room at three in the morning because I sliced my hand open making French fries. What do you think?”

Nurse: *laughs*

[florida80]

The Insurance Is The Assurance

Florida, Ignoring & Inattentive, Jerk, Medical Office, Reception, USA | Healthy | March 14, 2018


(My spouse is on an organ transplant list. One of the many requirements is that you must always show up to your appointments unless you call with a really good reason. Failure to do so can get you thrown off the list. The transplant coordinator calls me and tells my that my spouse never showed up for an appointment with one of the doctors. I inform her that he most certainly did. He even had to leave a very important meeting at his office in order to do so. But the doctor’s receptionist and nurse told the coordinator that he didn’t show up for the appointment. This goes back and forth between the coordinator, the nurse, the receptionist, and me for over a week. The coordinator knows my husband and doesn’t believe for a second that he just blew the appointment off, but both the nurse and receptionist are adamant.)

Me: “Hey, [Coordinator], the next time you talk to [Receptionist] or [Nurse], tell them I am notifying my insurance company, because I have paperwork that says my insurance company paid out for an appointment, so in that case, the doctor’s office is committing insurance fraud.”

(The coordinator called me back the next day laughing because “all of a sudden” they found the paperwork showing my husband HAD shown up for the appointment. We are, however, changing doctors with the help of the coordinator.)

[florida80]

Totally Crackers About Their Self-Importance

Crazy Requests, Emergency Services, Hospital, Jerk, Montana, Patients, USA | Healthy | March 13, 2018


(I work in an emergency room. It’s late morning when a well-dressed woman of late middle-age registers. She states that she was just in a serious accident and must be seen immediately. Although we know that we hear about serious in-town accidents right away, sometimes a serious accident does occur in the country and the victims may be brought in by private vehicle. They usually have on outdoor-appropriate clothing rather than clean high heels, but we still hustle the patient back quickly. Once in a bed, she relates that the “serious accident” occurred hours ago, in town, at a speed she calls “much less than 20 miles per hour.” She has driven here in the car involved. She gets an exam and a neck x-ray. Then, she complains:)

Patient: “This is taking too long. I am diabetic and haven’t eaten breakfast. You have to feed me.”

(It’s about 11:30 am.)

Me: “What have you been doing since the accident?”

Patient: “I went to see a lawyer first, then came straight to the hospital.”

Me: *sighs* “We’ll get you some crackers and peanut butter.”

Patient: “No, I’m in the mood for an egg salad sandwich.”

Me: *finally had enough* “This is not a restaurant, and we don’t have egg salad sandwiches lying around to give out!”

(She got her crackers and peanut butter.)

[florida80]

It’s A Man’s World Of Pain

Australia, Ignoring & Inattentive, Melbourne, Non-Dialogue, Pharmacy, Victoria | Healthy | March 12, 2018


I have an eight-and-a-bit-month-old child, and I’ve been having some pain during sex, so I book in to see my OB-GYN.

The appointment is really straightforward and I’m told to go get a cream. I also have a birth control rod inserted whilst I’m there. I wander over to the pharmacy and hand over my script. I’m not asked for my Medicare card, but I’m asked if I have concession.

I reply no, with no more thought into the answer. I wait and collect my script and note that I’ve been charged a concession price. Not thinking too much into it, and thinking that I must have one linked to my Medicare card, I pay the $12.80 instead of $50 to $80 for my items and head back across the road.

I get the rod implanted and continue about my day, a bit perplexed how I got charged concession. It’s not until later that night when I’m reading the script again that I realise they’ve put it under the wrong name. I’m a Mrs. [My Name], and they put it under a Mr. [Same Name].

I burst out laughing that they have given a man vaginal cream and contraception, at an OB-GYN.

[florida80]

Trying To Seize Some Sympathy

Delaware, Emergency Services, Jerk, Lazy/Unhelpful, Pets & Animals, USA | Healthy | March 11, 2018


(I am in high school, and I come home to one of my two dogs having had a severe stroke. I hold her the entire way to the vet and stay at the office while they put her down. My remaining dog is my favorite dog of all time. One day, around five am, I go downstairs to find him having a seizure. I can’t drive, my parents are at work an hour away, and no vet offices are open around me. I am panicking so badly that I decide to call 911.)

Operator: “You have reached a 911 operator. What is your emergency?”

Me: *through panic and tears* “My dog is having a seizure and I don’t know what to do!”

Operator: “You will have to dial a vet. This is for emergencies.”

Me: “There are no vets open around me! Please tell me what I should do. Is there anywhere I can call? Anyone who can help me?”

Operator: “Look. You need to calm down and just call a vet. This is an emergency service.”

(I ended up hanging up and repeatedly calling my parents until one of them answered. Eventually an adult arrived and comforted my dog for the three hours until a vet opened. My dog died that day. People still joke about me calling 911 over a dog having a seizure.)

[florida80]

On The Need For Hazard Pay, Part 15

Bad Behavior, Bizarre, Emergency Services, Georgia, Revolting, USA | Healthy | March 10, 2018


(I am a brand new EMT; I’ve had my license less than six months. I am working for a non-emergency transport service that specializes in psych patients. I go to a hospital to pick up a patient going to a mental health facility for a court-mandated 72-hour hold. The nurse advises me that the patient tried to overdose on some pills after a family crisis, but has been calm and cooperative since being in the ER. My partner and I introduce ourselves to the patient, get her on the stretcher, and load her into the ambulance. I begin to assess her.)

Me: “Do you have any pain anywhere?”

Patient: “Yeah, my stomach is hurting from my cycle. Can you give me anything for that?”

Me: “No, ma’am. I’m sorry, but I cannot give medications.” *pain medication is not within my scope of practice*

(I finish my assessment and start on my patient care report. All the while, the patient continues to complain about her pain. I advise her that I will tell the receiving facility about it as soon as we get there so the doctor can give her something, but in the meantime I get a heat pack out of the cabinet and give it to her with a towel. At about the halfway point of a two-hour trip, the patient announces that she has to use the restroom.)

Patient: “I have real bad diarrhea and I need to go now.”

Me: “Well, I don’t have a bedpan, and we cannot stop, so I need you to hold it.”

Patient: “I can’t hold it.”

Me: *to partner* “Hey, we are in [Town], right? I need you to divert to [Hospital] so I can take her into the ER. She needs to use the bathroom.”

Partner: “Can’t she hold it?”

Me: “She said no, and I would rather not have to deal with the smell.”

Partner: “Okay.”

(We get another five minutes down the road and the patient manages to slip out of all restraints and stands up.)

Me: “Ma’am, I need you to sit on the stretcher and put your seatbelts back on. If we were to get in a wreck or if my partner made a sharp turn you could be hurt.”

Patient: “I can’t hold it anymore. I’m going to s*** my pants.” *begins to undo her pants*

Me: *to partner* “Hey, pull over. She is off of the stretcher and she is about to s*** on the floor.”

Partner: “What?! Put a sheet down first.”

(As I put a sheet down I plead with the patient to reconsider, to no avail. The patient proceeds to force herself to defecate, urinate, and menstruate on the sheet. She does not have diarrhea and definitely could have held it. After the patient finishes, she uses her clothes to wipe herself and sits back down, half-naked, on my stretcher. I cover her with a sheet, re-secure her belts, turn on the exhaust fan, and try not to breath any more than absolutely necessary.)

Me: *to partner* “Hey, I need you to get there fast; I can’t take this.”

(For the next thirty minutes, the patient sits silently on the stretcher. When she realizes her previous attempt for pain meds was unsuccessful, she decides to up the ante.)

Patient: “My stomach is still hurting so bad. Can you please give something now?”

Me: “No. Like I said before, I can’t give pain medications.”

(The patient goes on a rant for several minutes before becoming silent again. Just when I think we might get to the destination without further excitement, the patient puts her fingers in her mouth and causes herself to vomit all over the floor.)

Me: “Seriously? What makes you think this is helping your cause?”

Patient: “Why don’t you just give me something for pain?”

Me: “I am an EMT basic. I can assess you, take vitals, and do CPR. Only a paramedic can give pain medications, and they still would not give you any, because menstrual cramps don’t qualify for narcotics use.”

(The patient continues to complain, but we have no further trouble until we get to the mental health facility. The patient tries to beat up the orderly after they tell her she will have to be seen by the doctor before she can get anything for pain. As we are decontaminating the truck, my partner looks at me.)

Partner: “I have been in EMS for 12 years, and I have to say, that was a first.”

[florida80]

On The Need For Hazard Pay, Part 14

Australia, Criminal & Illegal, Harassment, New South Wales, Retail, Rude & Risque, Sydney | Right | October 20, 2017


(I am working in a two-storey men’s clothing store. It is almost closing time, and I am the only one working on the bottom floor, when an elderly man shuffles in and approaches me.)

Me: “Hi, how can I help you?”

Customer: “Uh…” *stares at me for a while*

Me: “Yes? Is there anything you were looking for?”

Customer: *continues staring*

Me: *slightly creeped out, but keeps smiling* “Okay, well, let me know if you need anything!”

Customer: *suddenly points to a pair of display pants* “Get me those in XL.”

(I tell the customer to stay while I run upstairs to fetch the requested pants. However, when I come back down, the man’s pants are down and his family jewels are on full display.)

Customer: *still staring creepily at me* “You’re pretty.”

Me: *slowly turns around and goes back upstairs*

(I quit a few days later.)

[florida80]

On The Need For Hazard Pay, Part 13

Clothing Store, Crazy Requests, Golden Years, Revolting, USA, Utah | Right | October 13, 2017


(It’s a quiet Sunday morning, and I’m the only cashier. An older man who looks at least 70 hobbles up to my register and places a shirt on the counter.)

Customer: “I’d like to get this shirt, and I was told you could also take the sensor tag off these pants I’m wearing so I can buy them.”

Me: “Uh, the pants you have on right now? They’re from here?”

Customer: “Yes. Trying them on tuckered me out, and the girl in the fitting room said you could remove the sensor tag up here at the register.”

(Our sensor-removers are secured to the counter, and I know for a fact that there’s no way this man could manage holding his leg up to get the sensor tag taken off. I stammer for a moment before remembering an unattached sensor tag remover we used for our express lane on Black Friday months ago.)

Me: “Right! Let me just see if someone can get us the sensor-remover we need.”

(I ask over the radio and receive some confusion over why I would need it, but eventually my manager says she’ll go to the lock box in the back and get it.)

Me: “All right, [Manager] is just grabbing that sensor-remover, and then you’ll be good to go!”

Customer: “But I was told that you could remove the sensor tag.”

Me: “Yeah, we can; it’s just that our normal removers are attached to the counter. [Manager] is grabbing the unattached one right now.”

Customer: “Well, I’ve already stood here longer than I can handle. If I have to go take the pants off, I just won’t buy them.”

Me: “No, it’s all right. The sensor-remover is on its way up right now; don’t worry.”

Customer: “This is ridiculous. I was told the sensor could be removed. I won’t buy the pants if I have to go take them off.”

(I’m taken aback by how angry the customer is getting, but thankfully my confused manager arrives at that moment with the unattached remover. I go around the counter and have to crouch down to try and remove the sensor at the bottom of the customer’s pants leg. It’s a tricky process, and I notice the man is balancing on one foot, so I tell him he can put his foot down if it would make him more comfortable.)

Customer: “Actually, I have an open sore on that foot.”

Me: *freezes* “Uh, where is that exactly, so I don’t bump it?”

Customer: “Oh, it’s just on the bottom of my foot.”

(With that gross image in mind, I was finally able to get the sensor removed from the pants. I then had to pull all the tags and stickers off of the pants, getting much closer and more touchy-feely with the customer than I would have ever wanted to. He left without so much as a “thank you,” and I promptly took a much needed break to shake off the heebie-jeebies the whole interaction gave me.)

[florida80]

On The Need For Hazard Pay, Part 12

Books & Reading, Library, Rude & Risque, USA | Right | August 22, 2017


(I am a reference librarian at a public library. We get a number of reference questions by phone. In particular, there is one elderly woman who as far as we know has never been in the library, but calls nearly every day to ask a question that is usually related to something in pop culture — for example, the name of an actor on a TV show she has watched. She’s a very sweet lady, so we always do our best to help her. One Saturday afternoon, my supervisor and I are together at the desk in the reference room, which is full of people but still fairly quiet. Anyone in the room could easily hear us on the phone. Our friend calls and my supervisor answers the phone.)

Supervisor: “Oh, hello, Mrs. Smith. How are you? How can we help you today?”

(She pauses to listen and her eyes get huge. She looks at me, looks around the room, and then suddenly GETS DOWN UNDER THE DESK and speaks very quietly into the phone, while I stare in astonishment. A moment later, she re-appears and hangs up the phone.)

Me: *confused*

Supervisor: *whispers* “She’s reading a book and wanted to know what a strap-on is.”

[florida80]

The Kind Of Things You Say After Having Too Many Shots

Funny Kids, Health & Body, home, Siblings, USA | Healthy | March 9, 2018


Younger Brother: *whining* “Why do we need to get shots?”

Me: “Because they make you feel better.”

Younger Brother: “But don’t the shots make holes in your bones?”

[florida80]

All I’m Getting Is Snake-Eyes

Extra Stupid, Pets & Animals, Reception, USA, Vet | Healthy | March 9, 2018


(I come home to find that one of my pet snake’s eyes appears to be injured in some way. Since this is my first pet reptile, and I am not sure if this is something that needs immediate attention, I call the veterinary hospital of a very prestigious vet school nearby. Since it’s relatively late in the day, all the vets have left, but there are receptionists on call 24 hours a day.)

Receptionist: “Hi, you’ve called [Vet Hospital]. How can I help you?”

Me: *explains problem with my snake’s eye*

Receptionist: “I see. Is he blinking normally?”

Me: “Um… It’s a snake. It doesn’t have eyelids.”

[florida80]

Seizing Control Of The Schedule

Bosses & Owners, California, Extra Stupid, Health & Body, Jerk, Los Angeles, Office, USA | Healthy | March 8, 2018


(I work Tuesday, Thursday, and Saturday. My daughter has been having some health issues and recently started having grand mal seizures which require the school to call me to come pick her up. All my coworkers know this. My boss is trying to cover some shifts and asks me:)

Boss: “Can you cover some of the Monday, Wednesday, and Friday shifts?”

Me: “Sorry, I don’t think that’s a good idea. My daughter has been having seizures; she had to be picked up Thursday and Friday last week.”

Boss: “So, Friday is the only day you can’t work?”

Me: “No, I don’t have an emergency person to pick her up Monday, Wednesday, and Friday.”

Boss: “So, she’s scheduled to have seizures on every Thursday and Friday?”

Me: “No. We don’t schedule her seizures.”

Boss: “Well, can you schedule them, then? We really need these shifts covered.”

(Best part is, we work in healthcare!)

[florida80]

A Depressing Statistic

Ignoring & Inattentive, Medical Office, Psychiatrist, South Carolina, USA | Healthy | March 7, 2018


(I have severe ADD and take Ritalin. I have been seeing a psychiatrist every six months for over a decade because it’s necessary to keep my prescription up, but normally we don’t do anything else. He asks me if I’m having side effects, I say no, he asks how school, work, or whatever is going, I tell him, he writes me a new prescription, and we’re done.)

Doctor: “And how are your classes going?”

Me: “Pretty well, except for this one lab where the whole grade is based on group work and my groupmates have disappeared…”

(I’m very frustrated with my classmates, and as I explain the problem with the lab, I start crying.)

Doctor: “Here, take these tissues! I had no idea you were so depressed. I’m going to prescribe you some medicine, and I want you to come back in a week for a follow-up.”

Me: “What? No, I’m just sleep-deprived! Your office is an hour from my house, and you get behind schedule so fast that my mom insists I book an appointment at seven am. I had to get up at 5:30 to be here! I’m a night owl; I get up at 10 or 11 if I don’t have anything I have to do earlier. I always cry too easily when I’m tired.”

(He doesn’t believe me and prescribes the medication, anyway. A week later, I’m back in his office.)

Doctor: “How are you feeling? If we need to, we can adjust the dosage before your next follow-up next week.”

Me: “Fine, like I was before, when I had slept. I know antidepressants take a while to kick in, but I don’t think these are ever going to affect me, because I’m not depressed. And I really can’t afford to keep experimenting with them; you know I don’t have insurance.”

Doctor: “I tried to find the cheapest antidepressants I could. I thought these were only about $10 a bottle.”

Me: “Come here. I want to tell you a secret.”

(He comes closer.)

Me: “You know those nice ladies behind the window in your lobby? They make people give them money before we can talk to you.”

(It had never occurred to him that visiting a psychiatrist every week instead of every six months might be a little pricey! I went off the antidepressants and am fine, as long as I don’t have to get up before dawn. Doctors, I know that lots of people really are depressed and it’s a serious problem, but people also know their own bodies, minds, and situations. It helps to listen.)

[florida80]

Putting A Negative Image On Breeders

Bad Behavior, Pets & Animals, USA, Vet | Healthy | March 6, 2018


(I work as a veterinary technician. We are preparing to perform a blood draw on a dog to test for a specific disease that affects the production of hormones from the adrenal glands. The dog in question is not neutered and is likely used as a show dog.)

Owner: “So, this disease you’re testing for, is it hereditary?”

Me: “Yes, the factors that cause this disease can be passed on in a dog’s genes.”

Owner: “So, like… If he tests positive, would you recommend not breeding him?”

Me: “If he does test positive, then we don’t recommend that you breed him, as there is a chance he could pass the gene onto his offspring.”

Owner: “But it’s only a recommendation, right? I could still breed him, regardless of the results?”

Me: “Sir, as a medical professional, it’s a very, very strong recommendation that you should not breed a dog if it is certain that he has a specific hereditary disease. There is a very high chance he would produce more dogs predisposed to developing the disease. It would also ruin your reputation as a breeder if you did this knowingly. So, let’s just hope he comes back negative.”

(The owner seemed satisfied with the answer, but it troubles me that he was still considering breeding the dog if the test came back positive.)

[florida80]

They’re Actually Allergic To Self-Control

Alcohol, Extra Stupid, Medical Office, Oklahoma, Patients, USA | Healthy | March 5, 2018


(I work at an eye institute. One day, my coworker tells me about the following exchange.)

Coworker: “Do you have any allergies?”

Patient: “I’m allergic to whiskey.”

Coworker: “Okay… What kind of reaction did it give you?”

Patient: *completely serious* “It made me throw up.”

Coworker: “…”

[florida80]

Sexually-Transmitted Translation

Doctor/Physician, Hong Kong, Language & Words, LGBTQ, Medical Office | Healthy | March 4, 2018


(I am a foreign college student and I need to see a gynecologist for the first time. I also need to fill out a medical information form that’s all in Chinese.)

Receptionist: “Can you read Chinese?”

Me: “The basics, but I have trouble with medical vocab.”

Receptionist: “Okay, start filling what you can and come back when there’s no line.”

(I do so and the receptionist translates while I answer.)

Receptionist: “Okay, this says, ‘Are you sexually active?’”

Me: *circles yes*

Receptionist: “Okay, and this says, ‘What protection do you use? Check all applicable.’”

Me: “Okay, does it say, ‘dental dam,’ somewhere?”

Receptionist: “Huh?”

Me: “Um… for oral protection.”

Receptionist: “This is asking what you do to not get pregnant.”

Me: “So, it’s ‘contraceptive, ’ not ‘protection’?”

Receptionist: “Same thing.”

Me: “No… It isn’t. Okay, where does it ask for the gender of my partner?”

Receptionist: “Gender?”

Me: “Yes. I’m sexually active with women, not men.”

Receptionist: *long pause, looks around as if for help* “Then you put, ‘No,’ for sexually active and skip these questions.”

Me: “Don’t you care about me getting STDs?”

Receptionist: “Huh?”

Me: “It means I can still get STDs, as I’m sexually active, but you want me to put, ‘No,’ for being sexually active.”

Receptionist: *blank stare* “Uh. Let me talk to the doctor.”

(I am not called back for a while, and when I am, it’s for the actual appointment.)

Doctor: “I’m sorry about the form. We never get people like you. Let’s continue.” *hands form back to me*

(I noticed next to the line asking about being sexually active, “lesbian” was written in, in English. She helped me fill the rest of the form, adding — in English — the details it didn’t support, with no further issues.)

[florida80]

Needs To Prescribe Some Anger-Management

Germany, Jerk, Pharmacy | Healthy | March 3, 2018


(I work at a call centre for a German online pharmacy. Unlike other pharmacies, we allow customers to pre-order medicines which requires prescriptions. It should go without saying, but we’re not allowed to ship orders that contain a prescription, until the original is sent to us by a postal service. There are also no shipping costs for our customer, if there is a prescription.)

Me: “Your [Pharmacy]. You are speaking with [My Name].”

Customer: “I placed an order last week at your store and it still hasn’t arrived. Where is it?”

Me: “Oh, that doesn’t sound so good. Could you please tell me your order number?”

(The customer doesn’t have it, so I search for her by name. It takes me a while to find her, as she has a very common name and doesn’t want to give me her postal code.)

Me: “Ah, there we have you. I’m afraid your prescription for [Medicine] hasn’t arrived yet.”

Customer: “This is outrageous! I do not need a prescription for that order! Send them to me at once!”

(I try to stay cool.)

Me: “Ma’am, [Medicine] requires a prescription, by law. We cannot deliver this order until we have the original prescription.”

Customer: “Then you should at least have told me so!”

Me: “Our online store has classified this item as one that requires a prescription. You have also received an order confirmation that asks you for your prescription.”

Customer: “No, I never received a confirmation, so don’t dare lie to me!”

Me: “Uh… Ma’am, I do not understand; you received the confirmation on [date and time].”

Customer: “No, I never did; I’ll show you!”

(I can hear her typing and the sound of a mail program opening. She waits for a moment, and then she starts mumbling to herself.)

Customer: “’Dear Mrs. [Name], thank you for your order. Please send us your your original prescription by mail, so we can continue with that order.’”

(The customer wheezes angrily.)

Customer: “This is way too complicated with your store! Other pharmacies will send them to me immediately!”

Me: “Ma’am, even other pharmacies have to wait for your prescription, as [Medicine] requires one.”

Customer: “I will never order at your store ever again! I’ve never been insulted this badly in my entire life!”

(The customer called the next day. She made a new order without the prescription and asked if that was all right.)

[florida80]

Isn’t Used To This Kind Of Treatment

Canada, Hospital, Jerk, Lazy/Unhelpful, Ontario, Toronto | Healthy | March 2, 2018


(I volunteer in the emergency room of a very large hospital. I’ve volunteered in other departments as well, so I’m quite familiar with the layout. I notice a woman wandering around looking lost, so I greet her and ask if I can help her find where she’s going.)

Patient: “Yeah, I have some questions about some medical treatment I’m going to be receiving.”

Me: “Sure. Which department do you need?”

Patient: “I’m not telling you my personal medical information!”

Me: “You don’t have to, ma’am. I only need to know the category of treatment so I know where to direct you.”

Patient: “Isn’t there some kind of central information desk?”

Me: “Yes, but you’ll have to tell them the same thing.”

Patient: “Well, my medical information is confidential. Just tell me where I can get my questions answered.”

Me: “In order to do that, I need some idea of what you’re here for.”

Patient: “This is a very disorganized hospital.” *walks away*

(I probably should have just directed her to Psych.)

[florida80]

Your Timing Is Just Sick

Bosses & Owners, Health & Body, Jerk, Office, The Netherlands | Healthy | March 1, 2018


(It is evening. I feel I am getting the flu, and that it won’t be better in the morning. I let my team manager know that I will call in sick tomorrow. I stay home for two days and show up at work again. In the stand-up meeting, my manager addresses me.)

Manager: “[My Name], I want to talk about how you called in sick recently. It’s a pity you did so in the evening. It was too early. You should have waited until the morning, like always, and decided then.”

(Everyone in the circle nods and sighs.)

Me: “I don’t understand. I mean, it is good to know it up front, so you can plan ahead with my colleagues.”

Manager: “No, that is not how it works. You showed yourself weak by calling in early. Never do that again.”

(As a result, from then on, those few days a year I was actually sick, I always waited until at least eleven in the morning until I called in, despite HRM wanting to know it as soon as possible every day.)

[florida80]

A Cavity Search

Dentist, Jerk, Liars/Scammers, USA | Healthy | February 27, 2018


(I’ve been visiting the same dentist for about five years, and never had any issues. I’m also over thirty and have never had a cavity, so I consider myself fortunate. I go in for my six-month cleaning and let him know that as a result of a new job, I’ll be moving to a town about an hour away.)

Me: “So, this is the last time I’ll see you!”

Dentist: “Oh, we’ll miss you!”

Me: “I’ll miss you guys, too.”

Dentist: “You know, you could keep coming here. It’s not like we’re that far away, and you’ll be in town to visit your parents, since they live nearby.”

Me: “Um… Well, no, I think I’d like to find a dentist closer to where I’ll be living. You know, just in case I have an emergency.”

(The dentist tries for a few more minutes to convince me to keep visiting him, before giving up. He’s finally done with the exam.)

Dentist: “Oh, bad news. You have eleven cavities.”

Me: *completely shocked* “ELEVEN? Did you say eleven cavities? As in ten plus one?”

Dentist: *sorrowfully* “Yes. Eleven. You’ll need to get those filled right away. Let’s go up front and have my receptionist schedule the first appointment; I think we should do at least two, one side of your mouth and then the other…”

Me: *interrupting* “Wait a minute. I’ve never even had one cavity in thirty-one years! I brush and floss three times a day. You’ve always said how great my teeth look. Six months ago you said everything was fine, and now I have eleven cavities?”

Dentist: “I know. It’s very bad. Come on. Let’s get your next appointment scheduled and [Receptionist] can tell you out-of-pocket costs.”

Me: “You know, I think I’m going to hold off and get a second opinion on this. No offense, but it just seems really extreme. One or two, maybe, but eleven?”

(The dentist was adamant that I needed to get it taken care of right away, but I didn’t budge, and left without making a follow-up. I moved to my new town and found a great dentist who was surprised when I told him my last dentist found eleven cavities. He didn’t find any! Ten years later, I’ve still never had one. The worst part was that a friend of mine worked for that shady dentist; I had to call and tell him what happened and he was so embarrassed. He quit a few months later.)

[florida80]

Treat The Family Betta

Medical Office, Nurses, Pennsylvania, Pets & Animals, Silly, USA | Healthy | February 26, 2018


(I’m the customer in this story. It’s my first day at a new doctor, so they’re asking me standard questions.)

Nurse: “Do you have any pets?”

Me: “Yes. I have eight of them.”

Nurse: “What kind?”

Me: “Three cats, three dogs, and they probably don’t matter, but I also have a goldfish and a betta.” *pause* “Oh, wait. Actually, I have nine. I just remembered that I have a little sister.”

(The nurse laughed for a good minute and a half before she could continue her questions.)

[florida80]

Now You’re Just Being Cilly

California, Doctor/Physician, Hospital, Jerk, Money, USA | Healthy | February 25, 2018


(I have gone to see my new doctor because I have pneumonia.)

Doctor: *after looking at my xrays* “Yeah, that’s pneumonia. I’m going to prescribe you amoxicillin.”

Me: “I’m allergic to the penicillin family. Isn’t that in my chart?”

Doctor: “Yeah, it is… How allergic exactly are you?”

Me: “Allergic enough that I don’t want to risk it?”

Doctor: “I’m just trying to save you money! The other one I can give you is really expensive.”

Me: “More expensive than a hospital stay because of an allergic reaction?”

Doctor: “I’m just trying to save you money. No need to get defensive!”

Me: “I just want to go home and back to bed; just give me my prescription and let me worry about the costs!”

(She grudgingly gave me my prescription, muttering the entire time about how she was just trying to save me money and how ungrateful I was. The non-penicillin medication cost me $15.)

[florida80]

That Pretty Much Covers It

home, Parents/Guardians, Pennsylvania, USA | Healthy | February 24, 2018


(My mother is in her sixties, and while not incredibly vain, she can’t help but be a little interested in various plastic surgical procedures. Since she has gotten to know a plastic surgeon through the ballroom dance club she helps run with my dad, she goes to his office one day for a consultation. I happen to call her the afternoon after her appointment. Also note that my three siblings and I were all born via medically necessary C-sections, and my mom is ten years in remission for a mild form of lymphoma.)

Me: “So, how did it go?”

Mother: “It was fine. But I have to tell you, I don’t think this is for me.”

Me: “Oh? What makes you say that?”

Mother: “Probably the fact that I’m not in the mood to have a more extensive medical procedure just to look pretty than I did to beat cancer or have four children!”

(I have no problem with anyone who chooses to have plastic surgery — it’s your body, after all — but I couldn’t fault my mom’s rationale, and it did make me laugh. Just one of the many reasons I love this lady so much!)

[florida80]

Impossible To Bring Them Up-To-Date

Extra Stupid, Medical Office, Texas, USA | Healthy | February 23, 2018


(I work at a disability law office and part of my job is to send out requests for medical records for our clients. We routinely get calls from the records departments of the doctors and hospitals we deal with, saying they don’t have the records requested. My favorite, though, is one from a clinic down the road whose record keeper has worked there for over five years. This conversation leaves me stunned to this day.)

Employee: “Hi, this is [Employee] from [Clinic], calling about the medical request you guys sent us. It says here you’re needing records from May 6th, 2016 to present date. What is present date?”

Me: “Um, present date would be now. Today.”

Employee: “Oh. Well, we don’t have any records for May 6th.”

Me: “Okay. What about after that? The client said she had been there three times since we last requested records. Was she there June 4th?”

Employee: “Let me check. Yeah, she was here.”

Me: “Okay, what about August 12th and September 17th?”

Employee: “Yeah, we have records for those days, but we don’t have any for May 6th.”

Me: “That’s fine. We just need any records that are there between May 6th and now.”

Employee: “But there aren’t any records for May 6th. She wasn’t here that day. There’s no records I can give you.”

Me: “No. Look: she was there on May 5th, okay? That’s the last date of service we got here in our records. So, we are sending for records from the day after May 5th, which is May 6th, all the way up to now. We need any records the doctor put in there within that time frame. It doesn’t have to be on May 6th, just anything after that time that’s there, okay?”

Records: “Okay… She wasn’t here after May 6th, though.”

Me: “You just told me that she was there in June, August, and September!”

Records: “Yeah, she was here on those days.”

Me: “Then, clearly, I need those records, since they are all after May 6th!”

Records: “Oh. Oh! You need all the records between the dates of May 6th and today?”

Me: “Yes, that is what I need!”

Records: “Okay, I’ll have them done today and brought over to you.”

(It took her another month to get us the records, and the clinic is right down the road.)

[florida80]

Your Cold Is Not Worth Braving The Cold

Jerk, Medical Office, New York, USA | Healthy | February 21, 2018


(I work for a small general practitioner’s office, running the front desk. On this particular day we are having a bad snow and ice storm, leading to a lot of accidents. One doctor calls in that she just isn’t coming in, and the other doctor decides that we will be closing early for the day. The following patient calls in. This is the middle of a very bad flu season, so we are swamped with sick patients.)

Patient: “Good morning. I was hoping to see the doctor today for a cold. It’s not bad but I want to make sure it’s not leading to anything.”

Me: “Unfortunately, we are closing early today because of the weather, but I can put you in tomorrow morning first thing.”

Patient: “What do you mean you’re closing early? I took off today because of the snow, and I decided to see a doctor. Well, fine. If you’re not going to see me, I’m going to an urgent care.”

Me: “That may be your best bet to be seen today, sir. If you would like to come in tomorrow, don’t hesitate to call us.”

Patient: “I just don’t understand why you wouldn’t stay open for me.” *click*

Me: *looking out the window and hearing the radio reports of several large car accidents, to my coworker* “If he called out of work because of the bad weather, why would he expect us to risk our lives for his cold

[florida80]

Bag That One For Later

Health & Body, Junior High School, Nurses, Pennsylvania, Revolting, Students, USA | Healthy | February 20, 2018


(Both the flu and a stomach bug have been going around my sister’s school and about a quarter of the population ends up sick. She ends up going to her nurse with the stomach bug after throwing up in the hallway, and my dad has just come to pick her up.)

Nurse: “Here’s a bag for the car ride home, in case you have to throw up again.”

(A random kid runs in from the hallway, grabs the bag from her hands, and throws up in it.)

Nurse: “Okay, I’ll get you another bag and throw this one away.”

(This repeated two more times with another student who was already in the nurse’s office and one of the history teachers, before my sister finally got her own bag to go home with. We’re all surprised they didn’t just quarantine the entire school at that point.)

[florida80]

Time To Exterminate That Joke

Funny Names, Language & Words, Medical Office, USA |
Healthy | February 20, 2018

(This is my first time at a clinic with more than one doctor, and we’re not sure which one will see me.)

Me: “This is going to be fun. Who’s going to be my doctor?”

Dad: “Doctor Hu?”

Me: “Yeah, who?”

Dad: “You can say you saw Doctor Who when you actually mean Doctor Hu!”

Mom: “I’m sure Doctor Hu is sick of this. He has to know by now.”

Dad: “He’s Chinese; he’s not going to know.”

Mom: “I’m sure he does.”

(I do end up being seen by Doctor Hu.)

Dad: *big grin, with a singsong voice* “Doctor Hu.”

Doctor Hu: *frowns* “No Doctor Who jokes, please.”

Mom: “Exactly.”

[florida80]

You Can’t Just Take It On The Chin-Chilla

Germany, Jerk, Lazy/Unhelpful, Pets & Animals, Vet |
Healthy | February 19, 2018

(It’s a Saturday evening. We are at home trying to have a relaxed evening when our chinchilla starts having a seizure. She has had them before; her liver is severely damaged because of pain medication she was on some years before. Our vet told us that if she had a seizure again, we would have to put her to sleep. Because the cramps stopped after about an hour and a half the last time this happened, we decide to wait and hope she’ll get better soon. But after two hours pass and there is no foreseeable recovery, we decide with a heavy heart that this will be her last evening. Because we don’t feel too comfortable driving to a vet with a wriggling chinchilla in our hands, we start looking for an emergency vet who does home visits, to have her put to sleep. I find one and give the telephone number to my dad. He puts the phone on loudspeaker so we can help him explain.)

Vet: “[Vet].”

Dad: “[Dad] speaking. Good evening. We are having problems with our chinchilla. It is having—”

Vet: *interrupting* “I’m not handling emergencies anymore. Call [Animal Clinic], instead.”

Dad: “They don’t offer emergency services anymore. Please, we just need to have it—”

Vet: *interrupting again* “Go and call [Animal Clinic]. Good night.” *hangs up*

(We just looked at eachother in disbelief. Desperate to relieve our poor pet, we had no other choice but drive over 20 miles to a different vet that had emergency services, in the middle of the night, in a snowstorm, with a severely cramping chinchilla in our hands. To this day, I can’t believe that a vet, who explicitly offers emergency services on both his website and answering machine, refused to even listen to what we wanted.)

[florida80]

Seriously Off Her Meds

Bad Behavior, Bizarre, Massachusetts, Pharmacy, USA | Healthy | February 14, 2018


(I’m a pharmacist at a small, but very busy, chain store. I am working the register along with one of the technicians, due to us being understaffed.)

Me: “Hi! How are you doing today, ma’am?”

Customer: “Israel!”

Me: “Pardon?”

Customer: “Israel!”

(At the pharmacy register, in order to pick up a prescription, we must be provided with the first and last name, along with the date of birth.)

Me: “Is that your name, ma’am?”

Customer: “Israel!”

Me: *getting frustrated since there is a line behind her going up two aisles* “May I please have your name?”

Customer: “Israel! My name is Israel!”

Me: “Okay, thank you. May I please have your last name?”

Customer: “Israel!”

Me: “I’m sorry, ma’am. I misunderstood. I thought your first name was Israel. Could I please have your first name, then?”

Customer: “Israel! My name is Israel! What do you not understand? This is ridiculous! I demand to speak to the pharmacist!”

Me: *trying not to scream* “I’m very sorry, ma’am. I am the pharmacist. I just need your first and last name in order to view your profile. Could you please give me your first name followed by your last?”

Customer: *she is now screaming at this point* “This is unbelievable!”

(She looks at the people in line behind her for support. They all give me a sympathetic look, instead.)

Customer: “From now on, I’m taking my business to [Other Retail Chain Pharmacy]!”

Me: “I’m very sorry for the inconvenience, ma’am. Could I please have your first and last name, in order to speed up the transaction? We are quite busy today.”

Customer: “Israel! My name is Israel! Israel [Last Name].”

(Now that I finally have her first and last name in the system, I am prompted with the screen that asks for the date of birth.)

Me: “Thank you, ma’am. And could I have your date of birth, please?”

Customer: “What kind of pharmacy is this?! What will you want next? My social security number?!”

Me: “That won’t be necessary, ma’am.”

(By this time, the technician at the register next to me has gone through about three patients, while I am still with this lady.)

Customer: “My birthday is [date]!”

Me: “All right, thank you. It looks like we have three prescriptions ready for you. Let me go get those for you.” *I fetch the prescriptions and finish the transaction fairly normally* “All right, ma’am. Before you leave, do you have any questions about the medications?”

Customer: “Yes. I would like to speak to the pharmacist!”

Me: “I am the pharmacist, ma’am.”

Customer: “No, you’re not!”

Me: “I can assure you that I am, in fact, the pharmacist, ma’am.”

Customer: *all disgruntled* “Well… Well… I want to speak to the pharmacist who was here yesterday! Where is he?!”

Me: “That was our other pharmacist.”

Customer: “Well, I demand to speak to him! Go fetch him!”

Me: “I’m sorry, ma’am. He isn’t here today.”

Customer: “This is ridiculous! I have nothing but trouble at this store!”

Me: “I’m sorry that you feel that way, ma’am. I can answer any questions that you have about the medication, though.”

Customer: “No! I’ll just die! No one can tell me how to take this medication! You don’t even have a pharmacist here! I’m going to die because of your incompetence!”

Me: “Ma’am, as I’ve said, I am the pharmacist, and I would be more than happy to walk you through the proper way to take your medications. If you would like, you can come back tomorrow, too, and the other pharmacist will be here.”

Customer: “Fine! Show me, since you think I’m too stupid to take my own medications!”

Me: “I never said you were too stupid, ma’am.”

Customer: “Yes, you did! But whatever. Show me!”

(I instructed the lady on how to take her medications, and she finally walked away. Shortly after, the store manager came down to the pharmacy asking what happened. I asked what he was referring to and he stated that a lady was complaining that I “verbally and mentally abused her.”)

[florida80]

The Bank Wants Your Money And Your Blood

Bank, Emergency Services, Health & Body, Non-Dialogue, USA, West Virginia | Healthy | February 12, 2018


I work as a bank teller. One morning a customer walks in, and I notice that he is both extremely pale and has a rasping cough as he approaches me to make a withdrawal. Just as I grab his money and begin to count it out in front of him, to my horror, he suddenly turns his head to the side, coughs violently, then begins to vomit a large amount of blood.

My coworkers quickly move to get the customer a chair to sit in as I call 911. During the commotion, an apparent acquaintance of the customer rushes in and helps hold him upright to walk him to the chair

Less than five minutes later, an ambulance arrives and takes the customer away. We learn the acquaintance is actually the customer’s neighbor. The customer had been feeling very unwell the last few days, and the neighbor had agreed to take him to the hospital, but he wanted to stop at the bank first to make sure he had some cash on hand if necessary. We block off my teller station and call in professional cleaners to come and clean up the potentially hazardous blood.

A few months later, I am working at my usual station again when I call for the next in line and suddenly realize I am talking to this same customer. I almost don’t recognize him, as he has much more color to his face and appears to have put on some necessary weight. He also recognizes me, and apologizes again for the incident. It turns out the pain he was experiencing was from his appendix, which actually ruptured as I was waiting on him. He says that the doctors have now given him a clean bill of health, and then he leaves, after jumping up and down a few times to show how much his health has improved.

[florida80]

You’re Not In Good Shape

Bizarre, Dentist, Pennsylvania, Philadelphia, USA | Healthy | February 10, 2018


(I am at the dentist’s for a general cleaning, with a hygienist I haven’t been with before. Things are going normally until this happens.)

Hygienist: “Oh, wow. Wow. This is really unusual.”

Me: “Is… Is something wrong?”

Hygienist: “Let me get the dentist. I have never seen this before.”

(By now, I am panicking in the chair a little. The hygienist leaves, then comes back with the dentist, and they both look into my mouth.)

Hygienist: “Look at her uvula. Isn’t it a weird shape? I’ve never seen that before.”

Dentist: “It just has a bit of an indent in the middle.”

Hygienist: “Her uvula looks so weird. I’ve never seen that before.”

Dentist: “All right, [Hygienist], you can go now. I can finish up this cleaning.”

(The dentist told me it was nothing to worry about and barely noticeable, then finished the cleaning without issue. No dentist or hygienist had ever told me I had a weird uvula before.)

[hoanglan22]

florida80 spam quá nhiều và tui close . Muốn góp ý thì vào đó nêu lên trình bày . Không phải vbf muốn vào phá rối spam là được đâu .:eek::eek::eek: