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Old 05-23-2022   #961
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Very Bad Reception, Part 19
Bosses & Owners, Jerk, Lazy/Unhelpful, Office, Spouses & Partners, UK | Working | November 27, 2017
Receptionist: “Hello, [Business].”

Me: “Hi. Could I please speak to [Manager], please?”

Receptionist: *click*

(I phone again, thinking I was just disconnected by accident.)

Receptionist: “Hello, [Business].”

Me: “Hi, I think—”

Receptionist: *click*

(Knowing she actually cut me off this time, I phone back again.)

Receptionist: “Hello, [Business].”

Me: “Why do you keep cutting me off?!”

Receptionist: “Because this is a cold call, and I’m told to hang up on them.”

Me: “Actually, I’m [Manager]’s husband, and I’d like to speak to him.”

Receptionist: “Yeah, right!” *laughing* “I’ve met his wife.” *click*

(Having had enough, I decide to just drive down.)

Receptionist: *smiling brightly* “Hello, welcome to [Business]. How can I help you?”

Me: “I’d like to speak to [Manager].”

Receptionist: “What reason do you have to speak to him? Do you have an appointment?”

Me: “I’m his husband, and no.”

(She realises who I am and sneers.)

Receptionist: *sarcastically* “Really? You’re that desperate?”

(Coincidently, my husband happens to walk by.)

Husband: “[My Name]? What are you doing here?”

Receptionist: “You know this degenerate?” *smugly* “I was just about to have him removed.”

Husband: “What? Why? He’s my husband!”

(The receptionist blushes and we stand in awkward silence for a few seconds.)

Me: *to the receptionist* “You want to explain?”

(The receptionist stammered through her explanation, with me inserting her claim that he had a wife after she neglected to mention it. My husband actually found it hilarious. She isn’t allowed near the phones anymore, though.)
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Old 05-23-2022   #962
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Very Bad Reception, Part 19
Bosses & Owners, Jerk, Lazy/Unhelpful, Office, Spouses & Partners, UK | Working | November 27, 2017
Receptionist: “Hello, [Business].”

Me: “Hi. Could I please speak to [Manager], please?”

Receptionist: *click*

(I phone again, thinking I was just disconnected by accident.)

Receptionist: “Hello, [Business].”

Me: “Hi, I think—”

Receptionist: *click*

(Knowing she actually cut me off this time, I phone back again.)

Receptionist: “Hello, [Business].”

Me: “Why do you keep cutting me off?!”

Receptionist: “Because this is a cold call, and I’m told to hang up on them.”

Me: “Actually, I’m [Manager]’s husband, and I’d like to speak to him.”

Receptionist: “Yeah, right!” *laughing* “I’ve met his wife.” *click*

(Having had enough, I decide to just drive down.)

Receptionist: *smiling brightly* “Hello, welcome to [Business]. How can I help you?”

Me: “I’d like to speak to [Manager].”

Receptionist: “What reason do you have to speak to him? Do you have an appointment?”

Me: “I’m his husband, and no.”

(She realises who I am and sneers.)

Receptionist: *sarcastically* “Really? You’re that desperate?”

(Coincidently, my husband happens to walk by.)

Husband: “[My Name]? What are you doing here?”

Receptionist: “You know this degenerate?” *smugly* “I was just about to have him removed.”

Husband: “What? Why? He’s my husband!”

(The receptionist blushes and we stand in awkward silence for a few seconds.)

Me: *to the receptionist* “You want to explain?”

(The receptionist stammered through her explanation, with me inserting her claim that he had a wife after she neglected to mention it. My husband actually found it hilarious. She isn’t allowed near the phones anymore, though.)
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Old 05-23-2022   #963
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Very Bad Reception, Part 18
Medical Office | Working | December 14, 2016
(I’m not the best at keeping track of things on the calendar. I realize that I have not booked an appointment to get my daughter’s follow up vaccines, so I call one morning.)

Me: “Hi, my daughter needs to get her booster shots. I’m afraid I’ve put this off by two months.”

Receptionist: “No problem. You can bring her in this morning.”

Me: “Oh! Perfect! Thanks! We’ll be in soon.”

(She takes my daughter’s name and info. I hung up and began to gather what we’d need for our time out of the house. Just as I reach the front door with diaper bag, book, and baby, the phone rings.)

Me: “Hello?”

Receptionist: “Hi. This is [Receptionist] from [Doctor’s Office].”

Me: “Yes?”

Receptionist: “I’m afraid your daughter won’t be able to get her booster shots on a walk-in basis today as she is two months past schedule.”

Me: “Oh, yes, I know we’re late. What should I do then?”

Receptionist: “You’ll have to call for an appointment.”

Me: “Can I make the appointment now?”

Receptionist: “No. You’ll have to call to make an appointment.”

Me: “Okay.”

(I hang up, look up the number (this was before caller ID), and call the doctor’s office.)

Receptionist: *same voice as before* “Hello, [Doctor’s Office]. [Receptionist] speaking. How can I help you?”

Me: “Yeah, I’m calling to make an appointment for my daughter to get her booster shots.”

Receptionist: “Oh, you don’t need to call for that. She can get them as a walk in.”

Me: “No, I’ve put it off too long. I was told we’ll need an appointment.”

Receptionist: “No, you can just walk in.”

Me: “I was told by you that we’d need an appointment.”

Receptionist: “No, you can just walk in.”

Me: “You called me not three minutes ago saying we’d need an appointment.”

Receptionist: “No, you can just walk in.”

Me: “Okay, instead, I’ll be picking up my daughter’s medical records. We’ll be changing doctors. How soon can I get those?”

Receptionist: “Changing doctors? Why?”

Me: “Just please get the records together. I’ll pick them up in an hour.”

(We did change doctors. Sad, because I liked that one. But dealing with the receptionist was more than I could take.)
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Old 05-23-2022   #964
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Hey, Google, What Kind Of Cancer Do I Have?
Connecticut, Pharmacy, Stupid, USA | Healthy | January 18, 2018
(I stop in a pharmacy to pick up some medication. I hear the following from a lady next to me.)

Woman: “I want to buy this!”

(She points at medicine on the shelf behind the pharmacist.)

Pharmacist: “That’s prescription medication. You can’t buy that. I’m sorry.”

Woman: “I NEED IT!”

Pharmacist: “Okay, well, we still can’t give you the medication. You need a prescription.”

Woman: “No! WEBMD SAID I HAVE CANCER AND I NEED THIS!”

Pharmacist: “Ma’am, I recommend you see your doctor before you get a self-diagnosis off of the Internet.”

Woman: “You’re a doctor! And I KNOW I HAVE CANCER!”

Pharmacist: “Actually, I’m not a—”

Woman: “YOU ALL WANT ME TO DIE OF CANCER! I AM REPORTING YOU TO THE POLICE!”

(She then proceeds to run out of the store, knocking down several displays and screaming “I NEED PENICILLIN! I HAVE CANCER!”)

Me: *mumbling* “How does she think penicillin will cure cancer, anyway?”

Pharmacist: “That’s not even penicillin.”
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Old 05-23-2022   #965
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A Long Wait To See The Waiting Room
Awesome, Dentist, Germany, Reception | Healthy | January 18, 2018
(During all my childhood, our visits to the dentist go like this

Receptionist: “Hello, Mrs. [Our Last Name], why don’t you and [My Name] sit down in examination room two? The doctor will be with you in a minute.”

(Then, once, when I am thirteen

Receptionist: “Hello, Mrs. [Our Last Name], why don’t you and [My Name] sit down in the waiting room for a moment? We’ll call you in.”

(And that’s how I found out the dentist even had a waiting room. Scheduling level: genius.)
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Old 05-23-2022   #966
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Her Hearing Is Going But Her Eyes Are Sharp As A Hawk’s
Bizarre, Golden Years, Health & Body, Home, UK | Healthy | January 17, 2018
(I work in a local doctor’s surgery, running a clinic fixing hearing aids. I’m at home with my family when the doorbell rings. An elderly lady is standing outside.)

Elderly Lady: “Hello, are you the hearing aid lady?”

Me: “Yes…”

Elderly Lady: *hands me a small package* “The hospital posted me a new hearing aid mould, but I don’t know how to fit it. I didn’t want to wait for the clinic.”

Me: “How did you find me?”

Elderly Lady: “I saw you going home and I recognised you. Can you put my hearing aid together?”

Me: “Uh… sure.”

(I do it on the spot; it’s a ten-second job.)

Elderly Lady: “Thank you! Bye!”

Me: *speechless*
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Old 05-23-2022   #967
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I Got 99 Problems, But My Age Ain’t One
Bad Behavior, Criminal & Illegal, Doctor/Physician, Hospital, Ignoring & Inattentive, Nurses, UK | Healthy | January 17, 2018
(My mum had a stroke two weeks ago. As she was in the hospital at the time it was caught exceptionally quickly, and her doctors believe there will only be some short-term memory loss. I don’t believe there is any, for the reason I am about to tell you. I have dropped by to visit when there are several nurses and her doctor by her bed, arguing.)

Mum: “See? There’s my son. Ask him if you don’t believe me!”

Me: “What’s going on?”

Doctor: “We believe it might be a sign of memory loss. Your mother is adamant that her grandmother is still alive.”

Me: “She is. She turns 100 next week. You met her last Friday before she was discharged.”

Doctor: *stutters* “I…I see… She also believes that money has been stolen from her purse; £100 pounds to be exact. Can you confirm that she had this money in her purse while staying here?”

Me: “Yes. It was for my great-grandmother’s birthday. She literally got it out of the ATM in the hospital’s atrium what, twenty minutes before she had her stroke?”

(My mum nods.)

Me: “In fact, that’s why I came around. She called me this morning to get a card.”

(I shook the bag in my hand and the doctor blushed furiously at the realisation that everything my mum said was accurate. All the nurses then backed away, seemingly suspicious of each other. They never found the money, or figured out who stole it, but my mum demanded to be immediately moved to another hospital, and the nurses managed to pool together £100 themselves as compensation. My mum refused to take it, though, as she saw it as an admission that they collectively stole it.)
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Old 05-23-2022   #968
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Treating Depression With Tongue Firmly In Cheek
Doctor/Physician, Medical Office, Oklahoma, Punny, Tulsa, USA | Healthy | January 17, 2018
(On my most recent office visit, I get some coffee but am hustled into a room before I can mix in cream or sugar. I spot a container of tongue depressors and grab one to stir. The nurse chuckles a bit at my audacity, but it makes perfect sense to me; it’s just like any other wooden coffee stirrer. Then, I have a bright idea. A few moments later my doctor walks in

Me: “I think I need Zoloft for my tongue.”

Doctor: “Why is that?”

Me: “It’s been depressed.”

(I got the laugh I hoped for. Nice to have a doctor with a sense of humor.)
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Old 05-23-2022   #969
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Enough To Bring Tears To Your (Infected) Eyes
Arizona, Impossible Demands, Jerk, Optometrist/Optician, Stupid, USA | Healthy | January 16, 2018
(A customer comes in for a contact lens appointment. Their last appointment was nearly two years previous. They have an eye infection, so we bill them for a medical treatment visit.)

Customer: “What is this charge here? I wasn’t charged for this last time.”

Me: “Last time, you didn’t have an eye infection. We had to charge you a copay for that because of your medical insurance.”

Customer: “You didn’t ask me before doing all that; you can’t charge me for it.”

Me: “But you did want contact lenses, right?”

Customer: “Obviously.”

Me: “The doctor can’t give them to you until that eye infection is cleared up; that’s why this was a medical visit.”

Customer: “Well, the eye infection was your fault, anyway.”

Me: “Umm, but it was from over-wearing your contacts, correct?”

Customer: “Yes, but that’s your fault.”

Me: “Ma’am, you made a three-months supply of contacts last 20 months. I’m quite sure we didn’t recommend you do that.”

Customer: “Well, the contacts are too expensive! I couldn’t afford enough of them.”

Me: “Then, might I recommend you get glasses instead? We have a large selection of frames to choose from.”

Customer: “Glasses make people look stupid.”

Me: *laughs awkwardly, as all the other employees wear glasses, as do I* “Well, actually…”

Customer: “I don’t want glasses; I want contacts, and I’m not going to pay for things I didn’t ask for. If you don’t want people to get eye infections, you need to sell contacts cheaper.”

Me: “Ma’am, if you don’t pay for your visit, we cannot provide you with a prescription for contacts.”

Customer: “That’s just unprofessional!” *pays and then flounces out of office*
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Old 05-23-2022   #970
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Bean There, Done Cat
Arizona, Pets & Animals, Silly, Stupid, USA, Vet | Healthy | January 16, 2018
(I am playing with one of the clinic cats, Bean, and toss a toy to him. Unfortunately, I miss and hit him in the face, though he doesn’t seem to mind. Bean is cute, but he’s not the brightest cat ever. Later, I am telling the vet about it.)

Me: “I feel kind of bad. I beaned Bean in the head with a toy.”

Doctor: “That’s okay; there’s nothing up there, anyway.”
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Old 05-23-2022   #971
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The Needling Issue Doesn’t Have To Be
Hospital, Japan, Non-Dialogue, Nurses, Tokyo | Healthy | January 16, 2018
Due to a chronic condition, I needed to have a series of blood tests done, some of which required larger gauge needles than normal. I headed to the hospital closest to my apartment in Tokyo, waited to see the specialist, and got my notes to take to the blood draw lab reception.

The intake nurses were a bit flustered to be treating me, but my Japanese was good enough that I got through the first steps just fine. Then, I headed into the blood test room and the nurse there started telling me that the tests would hurt, the needles are pretty big, etc., and that in Japan, they don’t use skin-numbing cream. I assured her that I’d be fine, but she didn’t believe me and stomped out of the room to find a nurse that spoke English, despite the fact that we had been conversing in Japanese just fine.

I took off my cardigan, and my heavily-tattooed arms were now visible, right when the nurse came back, dragging a young doctor behind her. He looked at me and said to the nurse, “I think she’s okay with needles,” then burst out laughing as the nurse just gawked at me. Turns out I was the first foreign patient she’d ever taken blood from and she was terrified I’d flip out or faint because of the needles.
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Old 05-23-2022   #972
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No, There’s Not An App For That
Michigan, Stupid, USA, Vet | Healthy | January 15, 2018
(I work for a vet clinic.)

Me: “[Clinic]. This is [My Name]. How can I help you?”

Customer: “Yeah, my dog is coughing. Do you know why?”

Me: “Well, that could be any number of reasons. You’d really need to come in for us to know.”

Customer: “Oh, so, you can’t diagnose over the phone?”

Me: “No?”
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Old 05-23-2022   #973
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The Bone Isn’t The Only Thing Broken Around Here
Hospital, Ignoring & Inattentive, Nurses, Pennsylvania, Pittsburgh, USA | Healthy | January 15, 2018
(I fall in my house while holding my two-year-old. As I fall, I turn my body to hold her against the wall so I do not crush her, and as a result, end up with a spiral fracture on my fibula, and a broken and dislocated ankle. When I arrive at the hospital, they try to wrench my ankle back into place but don’t quite align it, so they have to do it again. Of course, this time I know it’s coming, so they decide to use some sort of anesthesia that is meant to make the patient woozy and forget what happened. I’m concerned about whether this will work, and express that concern to the nurse preparing me for the injection.)

Nurse: “Don’t worry; you won’t remember a thing! It probably won’t hurt, either.”

Me: “Can’t you just use this with some actual pain medicine, too?”

(The only pain medicine I’ve received at ALL has been two doses of Fentanyl administered by the paramedics, an hour ago. Fentanyl at the dose I was given lasts 20 minutes, tops.)

Nurse: “Look: you won’t remember, and you won’t feel anything. The only time you might feel something is if I pricked you with a pin, or something!” *he says this as though he’s a genius for thinking of this persuasive argument*

Me: “You mean like the kind of pain I’d feel if someone was moving around my dislocated ankle?!”

(I remembered everything. They also acted like they were doing me a massive favor in keeping me overnight instead of sending me home with three broken bones before surgery the next day. I finally got pain medicine six hours later at the room they begrudgingly gave me, and the call button didn’t work! I had to call my own room phone number with my cell phone and let it ring until a nurse came, because I couldn’t find the nurse’s station phone number!)
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Old 05-31-2022   #974
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Treating Depression With Tongue Firmly In Cheek
Doctor/Physician, Medical Office, Oklahoma, Punny, Tulsa, USA | Healthy | January 17, 2018
(On my most recent office visit, I get some coffee but am hustled into a room before I can mix in cream or sugar. I spot a container of tongue depressors and grab one to stir. The nurse chuckles a bit at my audacity, but it makes perfect sense to me; it’s just like any other wooden coffee stirrer. Then, I have a bright idea. A few moments later my doctor walks in

Me: “I think I need Zoloft for my tongue.”

Doctor: “Why is that?”

Me: “It’s been depressed.”

(I got the laugh I hoped for. Nice to have a doctor with a sense of humor.)
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Old 05-31-2022   #975
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Treating Depression With Tongue Firmly In Cheek
Doctor/Physician, Medical Office, Oklahoma, Punny, Tulsa, USA | Healthy | January 17, 2018
(On my most recent office visit, I get some coffee but am hustled into a room before I can mix in cream or sugar. I spot a container of tongue depressors and grab one to stir. The nurse chuckles a bit at my audacity, but it makes perfect sense to me; it’s just like any other wooden coffee stirrer. Then, I have a bright idea. A few moments later my doctor walks in

Me: “I think I need Zoloft for my tongue.”

Doctor: “Why is that?”

Me: “It’s been depressed.”

(I got the laugh I hoped for. Nice to have a doctor with a sense of humor.)
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Old 05-31-2022   #976
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Enough To Bring Tears To Your (Infected) Eyes
Arizona, Impossible Demands, Jerk, Optometrist/Optician, Stupid, USA | Healthy | January 16, 2018
(A customer comes in for a contact lens appointment. Their last appointment was nearly two years previous. They have an eye infection, so we bill them for a medical treatment visit.)

Customer: “What is this charge here? I wasn’t charged for this last time.”

Me: “Last time, you didn’t have an eye infection. We had to charge you a copay for that because of your medical insurance.”

Customer: “You didn’t ask me before doing all that; you can’t charge me for it.”

Me: “But you did want contact lenses, right?”

Customer: “Obviously.”

Me: “The doctor can’t give them to you until that eye infection is cleared up; that’s why this was a medical visit.”

Customer: “Well, the eye infection was your fault, anyway.”

Me: “Umm, but it was from over-wearing your contacts, correct?”

Customer: “Yes, but that’s your fault.”

Me: “Ma’am, you made a three-months supply of contacts last 20 months. I’m quite sure we didn’t recommend you do that.”

Customer: “Well, the contacts are too expensive! I couldn’t afford enough of them.”

Me: “Then, might I recommend you get glasses instead? We have a large selection of frames to choose from.”

Customer: “Glasses make people look stupid.”

Me: *laughs awkwardly, as all the other employees wear glasses, as do I* “Well, actually…”

Customer: “I don’t want glasses; I want contacts, and I’m not going to pay for things I didn’t ask for. If you don’t want people to get eye infections, you need to sell contacts cheaper.”

Me: “Ma’am, if you don’t pay for your visit, we cannot provide you with a prescription for contacts.”

Customer: “That’s just unprofessional!” *pays and then flounces out of office*
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Old 05-31-2022   #977
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Bean There, Done Cat
Arizona, Pets & Animals, Silly, Stupid, USA, Vet | Healthy | January 16, 2018
(I am playing with one of the clinic cats, Bean, and toss a toy to him. Unfortunately, I miss and hit him in the face, though he doesn’t seem to mind. Bean is cute, but he’s not the brightest cat ever. Later, I am telling the vet about it.)

Me: “I feel kind of bad. I beaned Bean in the head with a toy.”

Doctor: “That’s okay; there’s nothing up there, anyway.”
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Old 05-31-2022   #978
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The Needling Issue Doesn’t Have To Be
Hospital, Japan, Non-Dialogue, Nurses, Tokyo | Healthy | January 16, 2018
Due to a chronic condition, I needed to have a series of blood tests done, some of which required larger gauge needles than normal. I headed to the hospital closest to my apartment in Tokyo, waited to see the specialist, and got my notes to take to the blood draw lab reception.

The intake nurses were a bit flustered to be treating me, but my Japanese was good enough that I got through the first steps just fine. Then, I headed into the blood test room and the nurse there started telling me that the tests would hurt, the needles are pretty big, etc., and that in Japan, they don’t use skin-numbing cream. I assured her that I’d be fine, but she didn’t believe me and stomped out of the room to find a nurse that spoke English, despite the fact that we had been conversing in Japanese just fine.

I took off my cardigan, and my heavily-tattooed arms were now visible, right when the nurse came back, dragging a young doctor behind her. He looked at me and said to the nurse, “I think she’s okay with needles,” then burst out laughing as the nurse just gawked at me. Turns out I was the first foreign patient she’d ever taken blood from and she was terrified I’d flip out or faint because of the needles.
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Old 05-31-2022   #979
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No, There’s Not An App For That
Michigan, Stupid, USA, Vet | Healthy | January 15, 2018
(I work for a vet clinic.)

Me: “[Clinic]. This is [My Name]. How can I help you?”

Customer: “Yeah, my dog is coughing. Do you know why?”

Me: “Well, that could be any number of reasons. You’d really need to come in for us to know.”

Customer: “Oh, so, you can’t diagnose over the phone?”

Me: “No?”
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Old 05-31-2022   #980
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The Bone Isn’t The Only Thing Broken Around Here
Hospital, Ignoring & Inattentive, Nurses, Pennsylvania, Pittsburgh, USA | Healthy | January 15, 2018
(I fall in my house while holding my two-year-old. As I fall, I turn my body to hold her against the wall so I do not crush her, and as a result, end up with a spiral fracture on my fibula, and a broken and dislocated ankle. When I arrive at the hospital, they try to wrench my ankle back into place but don’t quite align it, so they have to do it again. Of course, this time I know it’s coming, so they decide to use some sort of anesthesia that is meant to make the patient woozy and forget what happened. I’m concerned about whether this will work, and express that concern to the nurse preparing me for the injection.)

Nurse: “Don’t worry; you won’t remember a thing! It probably won’t hurt, either.”

Me: “Can’t you just use this with some actual pain medicine, too?”

(The only pain medicine I’ve received at ALL has been two doses of Fentanyl administered by the paramedics, an hour ago. Fentanyl at the dose I was given lasts 20 minutes, tops.)

Nurse: “Look: you won’t remember, and you won’t feel anything. The only time you might feel something is if I pricked you with a pin, or something!” *he says this as though he’s a genius for thinking of this persuasive argument*

Me: “You mean like the kind of pain I’d feel if someone was moving around my dislocated ankle?!”

(I remembered everything. They also acted like they were doing me a massive favor in keeping me overnight instead of sending me home with three broken bones before surgery the next day. I finally got pain medicine six hours later at the room they begrudgingly gave me, and the call button didn’t work! I had to call my own room phone number with my cell phone and let it ring until a nurse came, because I couldn’t find the nurse’s station phone number!)
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